Beaverton School District Business and Operations Review - The ...
Beaverton School District Business and Operations Review - The ...
Beaverton School District Business and Operations Review - The ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Final Report<br />
<strong>Business</strong> <strong>and</strong> <strong>Operations</strong> <strong>Review</strong><br />
<strong>Beaverton</strong><br />
<strong>School</strong><br />
<strong>District</strong><br />
Visitation<br />
Oct. 23-25, 2007<br />
Final Report<br />
March 2008
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
TABLE OF CONTENTS<br />
Page<br />
INTRODUCTION ..........................................................................................................................1<br />
EXECUTIVE SUMMARY ............................................................................................................5<br />
SPECIFIC OPERATIONAL AREAS<br />
Overview of Process ..........................................................................................................13<br />
Administrative Practices <strong>and</strong> Procedures; Communications; Technology........................15<br />
Financial Planning, Accounting <strong>and</strong> Reporting.................................................................21<br />
Food/Nutrition Services.....................................................................................................31<br />
Human Resources <strong>and</strong> Employee Relations ......................................................................35<br />
Maintenance <strong>and</strong> Facilities ................................................................................................47<br />
Risk Management <strong>and</strong> Safety ............................................................................................57<br />
Student Transportation.......................................................................................................61<br />
APPENDICES<br />
Appendix A – Self-Evaluation........................................................................................ A-1<br />
Appendix B – Supplemental Documents <strong>Review</strong>ed................................................... A-101<br />
Appendix C – Communication & Community Involvement Plan.............................. A-103<br />
Appendix D – Technology Plan.................................................................................. A-117<br />
Appendix E – Resource Allocation Methodology...................................................... A-137<br />
EXHIBITS<br />
Exhibit A – BOLI Wage & Recordkeeping Regulations.................................................E-1<br />
Exhibit B – Construction/Procurement Summary ...........................................................E-5<br />
Exhibit C – Goal Setting..................................................................................................E-7<br />
Exhibit D – Records Retention Schedule.........................................................................E-9<br />
Exhibit E – Preventive Maintenance Schedule..............................................................E-15<br />
Exhibit F – Work Order System ....................................................................................E-17<br />
Exhibit G – SWOT Analysis Template .........................................................................E-19<br />
i
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
INTRODUCTION<br />
Today’s public has high expectations that our schools operate effectively <strong>and</strong> efficiently, while<br />
meeting the diverse needs of students – our future citizens. <strong>The</strong>y also want reassurance that their<br />
taxes are spent wisely, before voting to spend more funds on buildings or programs. In recent<br />
years, public interest – therefore media interest – in public education accountability <strong>and</strong><br />
transparency has grown. For example, legislative bills regarding m<strong>and</strong>atory performance audits<br />
have been introduced during recent sessions, <strong>and</strong> the public asks “Why can’t governments<br />
(including school districts) simply operate like businesses?”<br />
<strong>The</strong> answer, of course, lies in the differences in purpose. According to a white paper issued by<br />
the Governmental Accounting St<strong>and</strong>ards Board (GASB), governments are fundamentally<br />
different from for-profit business enterprises in several important ways. <strong>The</strong>y have different<br />
purposes, processes of generating revenues, stakeholders, budgetary obligations, <strong>and</strong> propensity<br />
for longevity. <strong>The</strong>se differences require separate accounting <strong>and</strong> financial reporting st<strong>and</strong>ards to<br />
provide information to meet the needs of stakeholders to assess government accountability <strong>and</strong> to<br />
make political, social, <strong>and</strong> economic decisions. <strong>School</strong> districts exist to provide educational<br />
services to all children; these services are necessary to enhance or maintain the well-being of<br />
citizens. In contrast, business focuses primarily on generating a financial return on investment.<br />
<strong>The</strong> purpose of government is not to generate a financial return on investment, but rather to<br />
provide public services <strong>and</strong> goods as determined through the political process in an effective <strong>and</strong><br />
efficient manner.<br />
That being said, school districts <strong>and</strong> education service districts (ESDs) want to be responsive to<br />
public dem<strong>and</strong>s; they want to demonstrate that they are responsible stewards of the public’s tax<br />
dollars; <strong>and</strong> they want to improve wherever there is room for improvement. <strong>The</strong>y are looking for<br />
affordable external business <strong>and</strong> operations reviews to help them in this endeavor.<br />
That’s why Oregon Association of <strong>School</strong> <strong>Business</strong> Officials (OASBO), Oregon <strong>School</strong> Boards<br />
Association (OSBA), <strong>and</strong> Chalkboard Project joined forces in 2007 to create a pilot program to<br />
conduct voluntary reviews in five school districts around the state. <strong>The</strong> goal is to objectively<br />
examine school district operations to identify best practices <strong>and</strong> make recommendations for<br />
improvements.<br />
This project lays the foundation for providing the necessary self-evaluation tools for all Oregon<br />
school districts <strong>and</strong> ESDs to be able to evaluate their own effectiveness as well as the resources<br />
to improve business <strong>and</strong> operations processes where they can. This review process <strong>and</strong> report are<br />
intended to provide an objective look at the operational effectiveness of a district in specific<br />
program areas. At the completion of the pilot project, we will have developed a “tool-kit” that<br />
consists of self-evaluation tools <strong>and</strong> identified best practices that will be available to all districts.<br />
Introductory Section 1
<strong>The</strong> approach is positive – not punitive – because it reveals great practices as well as identifying<br />
areas for improvement. <strong>School</strong> business officials, interested in doing the best job they can for<br />
students <strong>and</strong> taxpayers, have supported this project from the start.<br />
Angie Peterman, executive director of OASBO <strong>and</strong> director of administrative <strong>and</strong> support<br />
services for OSBA assembled the review team, which consists of current <strong>and</strong> former school<br />
business officials, business partners <strong>and</strong> members of the Pennsylvania Association of <strong>School</strong><br />
<strong>Business</strong> Officials (PASBO) whose combined experience in the areas of school business <strong>and</strong><br />
operations spans more than 300 years. Including business partners in this process allows the<br />
opportunity to compare school business practices against general business practices.<br />
<strong>The</strong> review team conducted its review of <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>, the first of the five districts<br />
to be reviewed in the pilot program, October 23-25, 2007. <strong>The</strong> team consisted of the following<br />
individuals:<br />
Pennsylvania Association of <strong>School</strong> <strong>Business</strong> Officials<br />
Wayne K. McCullough<br />
William L. McGill<br />
Margaret McMinn<br />
Susan Nouse<br />
Laura Cowburn<br />
Oregon Association of <strong>School</strong> <strong>Business</strong> Officials<br />
Al Shannon, Emeritus<br />
Claire Hertz, Newberg <strong>School</strong> <strong>District</strong><br />
Bill Dierdorff, Emeritus<br />
Adam Stewart, St. Helens <strong>School</strong> <strong>District</strong><br />
Mike Schofield, Emeritus<br />
Dave Fajer, Multnomah ESD<br />
Sue Foster, Emeritus<br />
Donna Cancio, Estacada <strong>School</strong> <strong>District</strong><br />
Angie Peterman, Executive Director<br />
Oregon <strong>School</strong> Boards Association<br />
Lisa Freiley, Director, Human Resource Development, OSBA<br />
Shannon Priem, Director, Communications, OSBA<br />
<strong>Business</strong> Partners<br />
Brent Peterson, West Coast Investments<br />
John Tapogna, EcoNorthwest<br />
John Fairchild, Laidlaw Transit<br />
Tammy Fitch, Wilson-Heirgood<br />
Dan Beardsley, Chartwells<br />
2 Introductory Section
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Phases of the <strong>Review</strong> Process<br />
1. Planning – Develop a set of goals <strong>and</strong> objectives for the review <strong>and</strong> select a team of<br />
professionals experienced in the specific review topics. <strong>District</strong> staff receives a summary that<br />
describes the involvement of staff. Staff members complete a self-evaluation <strong>and</strong> provide<br />
specific documents such as policies, budgets, <strong>and</strong> audits for the review team to examine prior<br />
to the on-site visit.<br />
2. Analysis – <strong>Review</strong> documents provided by staff <strong>and</strong> the activities completed during the onsite<br />
visit. <strong>Review</strong> team members conduct interviews with administration, staff, parents,<br />
patrons, board members <strong>and</strong> students. <strong>Review</strong>ers collect additional documents, forms <strong>and</strong><br />
policies during the interviews. Team members visit work sites to observe activities.<br />
3. Evaluation –Team members individually review their observation <strong>and</strong> interview notes <strong>and</strong><br />
the collected district documents. <strong>The</strong> review team members discuss their findings with those<br />
team members involved in the review of a specific program <strong>and</strong> determine whether further<br />
review is necessary. Team members review <strong>and</strong> forward reports to the project leader for<br />
compilation. <strong>The</strong> project leader returns a draft of the report to members of the review team.<br />
4. Reporting – <strong>The</strong> project leader meets with the district superintendent <strong>and</strong> designated staff to<br />
discuss the report’s commendations <strong>and</strong> opportunities for improvement. <strong>The</strong> superintendent<br />
<strong>and</strong> district staff members review the preliminary report <strong>and</strong> provide feedback to the project<br />
leader. Based on the feedback, the project leader may schedule additional on-site work. <strong>The</strong><br />
project leader <strong>and</strong> several review team members make a brief presentation to the district<br />
board of directors <strong>and</strong> general public outlining their findings.<br />
Introductory Section 3
4 Introductory Section
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
EXECUTIVE SUMMARY<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> in brief<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> (BSD) is a growing area west of Portl<strong>and</strong> with an estimated population<br />
of 244,767 <strong>and</strong> district enrollment of more than 37,000 students, making it the third largest<br />
district in Oregon. BSD covers about 57 square miles <strong>and</strong> consists of 49 schools: 32 elementary,<br />
eight middle, five high schools <strong>and</strong> four option schools. <strong>The</strong> district employs 2,505 teachers,<br />
1,712 support staff <strong>and</strong> 122 administrators (92 school principals <strong>and</strong> vice-principals <strong>and</strong> 30<br />
school support administrators). Thirty-nine percent of the student population is minority<br />
students, the largest portion being Latino <strong>and</strong> Asian American; 32 percent of the student<br />
population qualifies for free or reduced lunches <strong>and</strong> 13.9 percent qualify for special education<br />
services. <strong>The</strong> district estimates that more than 80 languages are spoken in its students’ homes. 1<br />
<strong>The</strong>se demographic changes have provided the impetus to more effectively meet the complex<br />
needs of students.<br />
<strong>The</strong> district adopted a five-year goal in 2004 that includes four objectives <strong>and</strong> 23 st<strong>and</strong>ards. <strong>The</strong><br />
BSD 2004-09 Goal is “Increase academic achievement district-wide with a special emphasis on<br />
literacy <strong>and</strong> mathematics gains for each student. <strong>The</strong> intent is to give every student the skills to<br />
succeed in challenging courses, meet academic st<strong>and</strong>ards, graduate from high school, <strong>and</strong> be<br />
fully prepared for a range of post-secondary education <strong>and</strong> vocational options.” <strong>The</strong> district<br />
plans strategically <strong>and</strong> ambitiously to increase system-wide capacity to meet the increasingly<br />
diverse needs of its students <strong>and</strong> community. Departments develop their annual goals in support<br />
of the district goal, asking “Will this ensure each child receives appropriate education<br />
opportunities?”<br />
Initial review team impressions<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> has an outst<strong>and</strong>ing community-engagement program that provides<br />
stakeholders with extensive information regarding the district’s performance, in a clear <strong>and</strong> easyto-underst<strong>and</strong><br />
format. This is evident throughout the district – from the posters <strong>and</strong> banners hung<br />
on the walls to the printed materials supplied to its students <strong>and</strong> community at large.<br />
Throughout the body of this report, you will note many references to the exceptional staff at<br />
BSD <strong>and</strong> their commitment to the district, students <strong>and</strong> citizens as well as the pride they take in<br />
their schools. <strong>The</strong> review team received glowing commendations in each of the review areas,<br />
beginning with remarks from Board Chair Karen Cunningham <strong>and</strong> Budget Committee Chair Kim<br />
Overhage. <strong>The</strong>se remarks were echoed by “internal users” of support services who were<br />
interviewed.<br />
Superintendent Jerome Colonna is highly regarded <strong>and</strong> respected by the staff, as evidenced by<br />
staff commitment to the goals <strong>and</strong> objectives of the organization. <strong>The</strong> current management team<br />
1 <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> 2008-09 Budget Message<br />
Executive Summary 5
has changed its leadership style from the previous “top-down” model to a more collaborative<br />
approach. <strong>The</strong> district has developed numerous business <strong>and</strong> education partnerships to enhance<br />
operational practices <strong>and</strong> educational outcomes for all students. IBM, Intel, Nike, <strong>and</strong> Pacific<br />
Office Automation are a few examples of these partners. Staff members consistently conveyed<br />
their excitement about accomplishments within their areas of responsibility. Not satisfied with<br />
the status quo, these same staff members shared additional goals <strong>and</strong> objectives they wish to<br />
incorporate in the future to ensure continued improvement.<br />
Board Chair Karen Cunningham said the board is committed to its administrative staff <strong>and</strong><br />
believes the staff is made up of forward-thinking individuals who h<strong>and</strong>le their job functions<br />
properly <strong>and</strong> professionally. Ms. Cunningham believes every member of the administrative staff<br />
to be highly ethical <strong>and</strong> committed to the district. She expressed her appreciation for the<br />
straightforward, underst<strong>and</strong>able manner in which budget topics are presented to the board.<br />
Eight areas reviewed by team<br />
<strong>The</strong> <strong>Business</strong> Services Department provides support to all district schools <strong>and</strong> departments<br />
regarding budget, financial management, accounting, payroll, <strong>and</strong> purchasing. In addition, this<br />
department is responsible for district-wide financial management that includes the annual budget,<br />
sale of bonds, management of debt service, arbitrage compliance, cash <strong>and</strong> investment<br />
management <strong>and</strong> preparation of the annual audit. <strong>The</strong> district is the second largest employer in<br />
Washington County 2 <strong>and</strong> generates average monthly payroll in excess of $16 million while<br />
processing nearly 10,000 purchase orders per year. To meet the increasing dem<strong>and</strong>s of regulatory<br />
agencies, vendors, the community <strong>and</strong> all of the schools <strong>and</strong> departments supported by the<br />
business office, technology must be a priority within the business office.<br />
<strong>Review</strong>ers observed many “best practices” demonstrating the dedication of the district staff in<br />
providing quality education to students. One example is the Innovative Process Team (IPT),<br />
which functions as an intake group or sounding board for obstacles <strong>and</strong> difficulties experienced<br />
by staff. Many of the staff interviewed felt the IPT provides an effective way to overcome<br />
challenges faced by the district.<br />
BSD’s Resource Allocation Methodology (RAM) has greatly improved the relationship of<br />
budget to needs <strong>and</strong> drawn praise from people inside <strong>and</strong> outside the central office. <strong>The</strong> mobility<br />
weighting factor, which considers the mobile nature of the district’s student population, was<br />
identified as a particularly important characteristic in interschool allocations. <strong>The</strong> system is<br />
more transparent, equitable, <strong>and</strong> flexible than its predecessor. It demonstrates flexibility in<br />
meeting the diverse needs of every child, even when those needs are identified late in the budget<br />
process. Several examples of this flexibility were cited by staff <strong>and</strong> reflected in the words of the<br />
budget committee chair: “<strong>The</strong> money is to be matched with the district goals.”<br />
<strong>The</strong> need for professional development on business office systems including the Integrated<br />
Financial <strong>and</strong> Administrative Solution software (IFAS) was noted by the review team. When<br />
purchasing new software, the district should consider the integration of new software with<br />
existing systems. We recommend the district employ an IT/business systems analyst to support<br />
2 <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> 2007-08 Budget Document<br />
6 Executive Summary
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
all of the business office systems <strong>and</strong> to write reports. Staff could be better utilized with fewer<br />
manual processes, many of which an IT person could automate. For example, an electronic timekeeping<br />
system could be used to track hourly employees. <strong>The</strong> time-keeping system could<br />
interface with IFAS <strong>and</strong> save considerable staff time currently spent calculating hours worked<br />
<strong>and</strong> entering them into the payroll system. This person would also serve as a liaison between the<br />
IT department <strong>and</strong> the business office.<br />
<strong>The</strong> Communications & Community Involvement Department provides support in many areas,<br />
including issues management, focus groups, publications, media relations, Web-site content,<br />
elections, legislative services, public information requests, community relations <strong>and</strong><br />
involvement. <strong>The</strong> department employs six staff members who develop <strong>and</strong> implement districtwide<br />
strategies to communicate with <strong>and</strong> engage stakeholders. Central to the department’s<br />
priorities are multiple two-way communication strategies.<br />
Engaging staff, students, parents, <strong>and</strong> community is best accomplished with effective face-toface<br />
activities. Among the activities noted by the review team was the quarterly Key<br />
Communicator’s Luncheon, which was attended by a wide range of citizens <strong>and</strong> included<br />
presentations by staff regarding specific topics: managing growth <strong>and</strong> capacity; improving<br />
communication; <strong>and</strong> engaging in an instructional time study. Participants also had the<br />
opportunity to address any items they felt were important to the group.<br />
<strong>The</strong> Human Resources Department (HR) is responsible for all personnel functions of the<br />
district including recruiting, hiring, <strong>and</strong> retention of staff. HR oversees contract negotiations with<br />
all employee groups, creates <strong>and</strong> maintains job descriptions, conducts annual staffing<br />
conferences with principals <strong>and</strong> other administrators to determine future openings <strong>and</strong> site needs,<br />
<strong>and</strong> is responsible for managing employee supervision <strong>and</strong> evaluation.<br />
Among the best practices noted within HR were the variety of methods used for recruiting<br />
licensed staff including job fairs, teachers on special assignment (TOSAs) <strong>and</strong> electronic posting<br />
of positions. <strong>The</strong> staff has done a good job of preparing for <strong>and</strong> using job fairs. TOSAs’<br />
enthusiasm results in a more successful recruitment process. It is clear they love teaching <strong>and</strong> are<br />
big supporters of their district. This level of passion <strong>and</strong> enthusiasm is contagious <strong>and</strong> will result<br />
in c<strong>and</strong>idates giving the district more than a passing look.<br />
<strong>The</strong> district shows a willingness to look to outside sources <strong>and</strong> technology to improve its<br />
effectiveness, whether it is improving the IFAS program or adding EdZapp to improve the<br />
district’s screening process.<br />
High staff turnover is a resource drain in both direct costs (recruiting, training, hiring temporary<br />
staff) <strong>and</strong> indirect costs (reduced productivity, loss of organizational culture <strong>and</strong> staff morale).<br />
Retention of staff was consistently mentioned as an area that needs improvement, but data on<br />
which to base change is lacking. For example, data does not exist to indicate how many of the<br />
staff left due to retirement as opposed to taking a position in another district.<br />
We recommend the district create a system that allows it to track turnover rates by position<br />
<strong>and</strong>/or employee group. <strong>The</strong> system should include which positions are being left, why the<br />
Executive Summary 7
individual is leaving (e.g., retirement, medical <strong>and</strong>/or family issues, work-related issues, etc.),<br />
<strong>and</strong> how long they were with the district. Further detailed information <strong>and</strong> complete<br />
recommendations regarding staff retention are included in the HR department report that follows.<br />
<strong>The</strong> Information <strong>and</strong> Technology Department (IT) is responsible for the technical operations of<br />
the district, instructional technology support <strong>and</strong> information services. <strong>The</strong> goal of the IT<br />
department is to design, build, maintain, <strong>and</strong> enhance technology for students <strong>and</strong> staff, enabling<br />
them to make efficient use of information technologies in their respective environments.<br />
<strong>The</strong> review team noted that the district has some security issues, including the lack of individual<br />
accounts for faculty <strong>and</strong> students <strong>and</strong> the lack of anti-virus software. <strong>The</strong> district is rolling out an<br />
integrated active directory <strong>and</strong> open directory to accommodate both Apple <strong>and</strong> Windows-based<br />
computers. IT is also implementing a way to manage all desktops remotely <strong>and</strong> finalizing a<br />
decision on anti-virus software to address these issues.<br />
<strong>The</strong> district’s disaster recovery plan hasn’t been updated recently, however the IT department has<br />
established this as a current project. We recommend this project be completed during the course<br />
of the current fiscal year.<br />
<strong>The</strong> Maintenance & Facilities Department is responsible for the maintenance, cleaning,<br />
management <strong>and</strong> support of the district’s real property assets (buildings, grounds, etc.). <strong>The</strong><br />
department forecasts facility needs based on enrollment growth projections; manages the<br />
planning, design <strong>and</strong> construction of facilities; <strong>and</strong> ensures that the district’s schools <strong>and</strong><br />
ancillary facility sites are maintained in a safe, clean <strong>and</strong> healthy manner.<br />
BSD is using an innovative procurement approach that includes pre-qualifying professional<br />
services for construction design <strong>and</strong> small construction projects. This allows the district to<br />
respond more efficiently <strong>and</strong> effectively to smaller project requests during the year. Another<br />
best practice noted was the use of a graphical executive monthly communication tool, “<strong>The</strong><br />
Balanced Scorecard.” This publication includes budget, schedule, stakeholders, <strong>and</strong> overall<br />
perspectives related to the 2006 bond issue.<br />
A combination of district staff <strong>and</strong> contractors, work in conjunction with the Tualatin Hills Parks<br />
<strong>and</strong> Recreation <strong>District</strong> to maintain district grounds <strong>and</strong> facilities. This innovative partnership<br />
allows BSD to share administrative <strong>and</strong> facility costs with other users thus reducing district<br />
expenses.<br />
Like most Oregon school districts, BSD experienced sharp declines in revenues that lasted<br />
several years. One of the common victims of budget constraints <strong>and</strong> limited resources is facility<br />
maintenance. BSD estimates that deferred maintenance work st<strong>and</strong>s at $63 million, although the<br />
2006 bond levy is expected to reduce this amount significantly over the next few years.<br />
Effective school maintenance protects capital investment, ensures the health <strong>and</strong> safety of<br />
students, <strong>and</strong> supports educational performance. For these reasons, the review team recommends<br />
the system <strong>and</strong> scope for documented planned <strong>and</strong> preventive maintenance (PM) tasks <strong>and</strong><br />
procedures for major building equipment be reviewed. <strong>The</strong> goal of PM is to perform planned <strong>and</strong><br />
8 Executive Summary
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
preventive maintenance, not reactive maintenance. <strong>The</strong> review process should include a<br />
workflow analysis that estimates resources <strong>and</strong> staff necessary to perform PM.<br />
Long-range planning is a significant part of the facilities department workload as BSD is<br />
considered one of the fastest growing districts in the state. Annual increases in student<br />
enrollment require construction of at least one elementary or middle school each year. We<br />
recommend that BSD consider staffing the function of preplanning <strong>and</strong> estimating with the<br />
immediate focus being preplanning <strong>and</strong> estimating for a potential 2010 bond issue.<br />
<strong>The</strong> Transportation Department is responsible for the safe transport of students from home-toschool<br />
each day; transport of special-needs students; <strong>and</strong> field-trip <strong>and</strong> extracurricular<br />
transportation. BSD estimates its home-to-school transportation alone exceeds 3,100,000 miles a<br />
year. Growth of the student population places additional burdens on the transportation system.<br />
Buses become more crowded <strong>and</strong> may have longer routes. This requires the purchase of new<br />
equipment along with the staff necessary to operate it. Priorities within the department include<br />
an aggressive bus replacement purchasing plan (30 buses each year) <strong>and</strong> the addition of an<br />
automated vehicle location (AVL) system that combines global positioning software <strong>and</strong> routing<br />
software to assist in determining vehicle position <strong>and</strong> status. <strong>The</strong> review team sees this as<br />
significant to health <strong>and</strong> safety <strong>and</strong> encourages such innovations.<br />
<strong>The</strong> transportation department has 289 buses <strong>and</strong> 288 employees to provide services in the<br />
district. A significant issue is adequate staffing, BSD experiences difficulty attracting <strong>and</strong><br />
retaining bus drivers, as do districts throughout the state. As a result, other transportation<br />
department staff members are pulled from their duties to drive. <strong>The</strong>se individuals have the<br />
necessary training <strong>and</strong> certification to drive buses, but pulling them from their normal duties<br />
creates a burden elsewhere in the department.<br />
We recommend that the department work with human resources <strong>and</strong> the schools to develop a<br />
program to attract <strong>and</strong> retain qualified staff. Look outside the box <strong>and</strong> consider combining driver<br />
positions with summer grounds crew positions or other part-time positions to attract individuals<br />
who will stick around.<br />
Another possibility is to use substitute drivers as monitors on buses. This would provide<br />
additional work for the substitute, assist the regular route driver <strong>and</strong> support building principals.<br />
This could positively affect the retention rate of your substitute drivers, reduce disciplinary<br />
situations, <strong>and</strong> increase route familiarity for substitutes.<br />
<strong>The</strong> Nutrition Services Department is responsible for providing quality meal <strong>and</strong> beverage<br />
service to students <strong>and</strong> staff at all school sites. Nutrition Services also provides food to Head<br />
Start, snacks for the after-school program in some of the Title I schools, <strong>and</strong> a USDA-sponsored<br />
summer feeding program at about 20 sites. <strong>The</strong> summer feeding program estimates it provides<br />
43,000 nutritious meals to children whose need for healthy, balanced meals could go unmet<br />
during the summer without the program.<br />
Members of the nutrition services review team visited several sites. Some of the areas the team<br />
would like to commend staff on include student management within the meal serving area;<br />
Executive Summary 9
customer service at the point of service; menus that offered a lot of variety <strong>and</strong> nutritional<br />
choices. All promote greater participation in the food service program.<br />
Results of the annual survey conflicted with input received from the people the review team<br />
interviewed (principals, staff, etc.). <strong>The</strong> survey results generally indicate that customers are<br />
unhappy with the food program while feedback during interviews indicated satisfaction with the<br />
program. We recommend the survey be examined for efficacy. It’s important that survey<br />
participants be knowledgeable about the program’s service via experience. <strong>The</strong> survey needs to<br />
identify the areas of the food service program that are not acceptable to customers to allow the<br />
district to take corrective action.<br />
Risk management <strong>and</strong> safety are responsible for, the security for <strong>and</strong> coded access to facilities,<br />
planning for safe facilities, emergency response manual development <strong>and</strong> training, consultation<br />
directly with law enforcement agencies <strong>and</strong> workers compensation, property <strong>and</strong> liability<br />
insurance. <strong>The</strong> review team was extremely impressed with the program that is in place at BSD<br />
<strong>and</strong> would like to highlight just a few of the “best practices” identified.<br />
<strong>The</strong> district’s Comprehensive Safety Plan <strong>and</strong> active approach to risk management stimulates a<br />
culture of safety with employees <strong>and</strong> students. Risk management has created an impressive CD<br />
with extensive details on the district’s exposures, loss runs, <strong>and</strong> safety interviews for all lines of<br />
coverage. This enables competitive marketing of the excess insurance coverage which results in<br />
premium credits or savings to the district. <strong>The</strong> district currently estimates annual savings of<br />
$1,000,000 from their risk management practices <strong>and</strong> self-insurance program.<br />
As with other departments, the Safety <strong>and</strong> Security Office appears to be somewhat understaffed.<br />
<strong>The</strong> review team recommends a review of staffing needs as additional schools are constructed.<br />
Although new facilities are being constructed <strong>and</strong> student population grows within the district,<br />
staffing in this department has decreased from 4.0 full-time equivalents (FTE) to 3.5.<br />
While the public safety officer (PSO) has created proactive <strong>and</strong> effective relationships with the<br />
public safety community, the department is without a backup. We recommend that BSD look at<br />
options to recruit <strong>and</strong> train other personnel (possible lieutenants from the <strong>Beaverton</strong> Police<br />
Department) who would work with the PSO for a year <strong>and</strong> be available as backup.<br />
Many practices reviewed during the course of this project were identified by the review team as<br />
“best practices.” <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> is an outst<strong>and</strong>ing district with a staff that is highly<br />
committed to public education <strong>and</strong> their community. <strong>The</strong> district is committed to improved<br />
performance; efficient use of resources; <strong>and</strong> open to outside input, as evidenced by their desire to<br />
participate in this process. We thank everyone who so openly discussed their roles <strong>and</strong><br />
responsibilities in the district, shared their thoughts regarding best practices, <strong>and</strong> offered their<br />
ideas on opportunities for improvement.<br />
As you review the detailed recommendations contained in this document it is important that you<br />
remember there is a cost associated with implementation of virtually all of them. <strong>The</strong> district<br />
must evaluate the potential cost of implementation <strong>and</strong> compare those costs to the anticipated<br />
savings from these recommendations. This can be a very difficult task as many of the<br />
10 Executive Summary
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
recommendations address potential efficiencies in service that do not allow for a reduction in<br />
staffing or costs but will allow the district to utilize their resources (both monetary <strong>and</strong> physical)<br />
in a different manner.<br />
Everyone that our review team interviewed expressed a desire for the district to be the best that it<br />
can be. This summary contains some of the major points found in the report. This review was<br />
designed to collect data, interview <strong>and</strong> observe staff, citizens <strong>and</strong> students, <strong>and</strong> provide feedback<br />
to the district to assist them in their future planning. All of the recommendations are offered as<br />
opportunities for improvement <strong>and</strong> are intended as a starting point for discussion within the<br />
district. It is up to the district to determine which, if any, of the recommendations it will<br />
implement. <strong>The</strong> review team believes these opportunities can be a catalyst for moving a good<br />
school system to a great school system.<br />
SUBSEQUENT EVENTS<br />
Since the review team’s on-site visit, BSD has worked toward implementation of some of the<br />
recommendations included in this report. As noted, the BSD staff were eager to participate in<br />
this review process <strong>and</strong> excited about the opportunity to have outside experts review current<br />
practices <strong>and</strong> procedures. Some of the recommendations already being implemented:<br />
a. Food service has begun a cost analysis of the use of Styrofoam trays versus reusable<br />
trays.<br />
b. Menus have been streamlined at various schools throughout the district <strong>and</strong> additional<br />
possibilities are being investigated.<br />
c. Cross-training between the workers compensation coordinator <strong>and</strong> the coverage &<br />
certificate coordinator has begun.<br />
d. An outside audit of internal <strong>and</strong> external district communications has been completed <strong>and</strong><br />
presented to the Board. <strong>The</strong> district will now begin the process of refining <strong>and</strong><br />
implementing the recommendations.<br />
e. An IT/<strong>Business</strong> Systems Analyst has been requested in the 2008-09 budget process.<br />
f. <strong>The</strong> district is in the process of hiring a new contract specialist.<br />
Executive Summary 11
12 Executive Summary
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
SPECIFIC OPERATIONAL AREA REPORTS<br />
Overview of Process<br />
This operational review includes the following business <strong>and</strong> operations areas:<br />
1. Administrative Practices <strong>and</strong> Procedures; Communications; Technology<br />
2. Finance, Accounting <strong>and</strong> Reporting<br />
3. Food Service<br />
4. Human Resources<br />
5. Maintenance <strong>and</strong> Facilities<br />
6. Risk Management<br />
7. Transportation<br />
In preparation for the on-site visit, the district was asked to complete a self-evaluation document<br />
in each of the review areas. <strong>The</strong> self-evaluations were completed by district personnel <strong>and</strong><br />
returned to the review team in advance of the on-site visit. In addition to the self-evaluation, the<br />
district was asked to provide access to numerous documents in advance of our visit. Below is a<br />
summary of those documents:<br />
5. Current board policies<br />
1. Current budget<br />
2. Prior 3 years audit reports <strong>and</strong> management letters<br />
3. Current organizational chart<br />
4. Current job descriptions<br />
5. List of current employees by position<br />
6. Current labor contracts <strong>and</strong> agreements<br />
7. All procedures manuals <strong>and</strong> h<strong>and</strong>books<br />
8. Facility management plans, building floor plans, list of maintenance, grounds, <strong>and</strong><br />
custodial assignments, work hours, <strong>and</strong> special skills, certifications <strong>and</strong>/or training<br />
required.<br />
9. <strong>District</strong> technology plan<br />
10. Any other documents deemed to be pertinent to or required for completion of the review<br />
that were not specifically mentioned above, such as contractor agreements that may<br />
impact one or more areas under review.<br />
11. Enrollment data (including projections)<br />
<strong>Review</strong> team members analyzed the self-evaluation <strong>and</strong> these documents prior to the on-site<br />
visit. Through this initial review, review team members were able to identify potential best<br />
practices <strong>and</strong> areas for further review during the on-site visit. Copies of the self-evaluation are<br />
included under Appendix A.<br />
Numerous other documents <strong>and</strong> reports were reviewed by members of the team during the onsite<br />
visit <strong>and</strong> are included in Appendix B.<br />
Specific Operational Area Reports 13
<strong>The</strong> on-site visit included in-depth interviews of personnel in each of the identified review areas.<br />
A list of interviewees is included in each of the specific operational area reports included in this<br />
document. Numerous visits were made by members of the review team to various sites <strong>and</strong><br />
locations throughout the district. <strong>Review</strong> team members collected additional documents <strong>and</strong><br />
were able to verify information gathered from the self-evaluation <strong>and</strong> other district<br />
documentation. <strong>The</strong>y also investigated various practices <strong>and</strong> procedures in place at BSD,<br />
identifying numerous “Best Practices” that will become part of our tool kit of best practices.<br />
Observations, Commendations <strong>and</strong> Opportunities<br />
<strong>Review</strong> team members were divided into subcommittees to look deeper into each of the eight<br />
topic areas identified for review. <strong>The</strong> report reflects the combined comments of each of the subcommittees.<br />
As such, you will note some formatting <strong>and</strong> writing differences among individual<br />
sections. Regardless of format or writing differences, each of the sections in the full report<br />
includes these components:<br />
1. Description of area reviewed<br />
2. List of review team members<br />
3. List of individuals interviewed as part of the review<br />
4. List of sites visited (if any) during the review<br />
5. General observations<br />
6. Commendations<br />
7. Opportunities for improvement<br />
14 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Administrative Practices <strong>and</strong> Procedures;<br />
Communications; Technology<br />
An efficient, effective organization begins with elected leadership, engages the public in<br />
meaningful ways, <strong>and</strong> uses technology as an essential “tool” to keep everything from data<br />
processing to communications running smoothly <strong>and</strong> transparently.<br />
This section of the report deals with administrative practices <strong>and</strong> procedures of the district:<br />
• Board organization<br />
• Board meetings<br />
• Board minutes<br />
• Board policies<br />
• Communications & Community involvement<br />
• Technology<br />
Team Members<br />
Sue Foster, Willamette ESD<br />
Sue retired as finance director for Willamette Education Service <strong>District</strong> in June, 2007.<br />
She is currently on contract with the ESD as a Special Projects Coordinator. Sue started<br />
working in school finance in 1972 with the Greater Anchorage Borough <strong>School</strong> <strong>District</strong><br />
in Alaska. After moving to Oregon she worked in K-12 school districts before joining<br />
the ESD in 1995. Sue has been a member of OASBO since 1989.<br />
Shannon Priem, Director of Communications, OSBA<br />
Shannon joined OSBA in 1998 as communications specialist <strong>and</strong> was named director in<br />
2005. She has over 30 years of public relations <strong>and</strong> communications experience in<br />
several fields: public education, higher education, government, health care, workers'<br />
compensation <strong>and</strong> journalism. She received her bachelor's degree in journalism from the<br />
University of Oregon in 1974 <strong>and</strong> her accreditation in public relations from the National<br />
<strong>School</strong> Public Relations Association in 2000. She began her career in 1974 as the<br />
newspaper reporter <strong>and</strong> editor for the Stayton Mail.<br />
Susan Nouse, Chief Technology Officer, PASBO<br />
Susan oversees PASBO’s network infrastructure <strong>and</strong> the information management<br />
systems that provide technology services to members <strong>and</strong> support the job responsibilities<br />
of staff. She manages all aspects of PASBO’s information technology strategies, policies,<br />
services, software <strong>and</strong> hardware. Susan designs, develops, implements <strong>and</strong> maintains<br />
technology solutions to meet organizational needs <strong>and</strong> achieve strategic goals. With input<br />
from members <strong>and</strong> staff, she also establishes a plan <strong>and</strong> budget for future technology<br />
requirements. Susan acts as the liaison to the Information Technology Committee <strong>and</strong><br />
presents technology related programs at various PASBO events.<br />
Specific Operational Area Reports 15
William McGill, Director of Technical Assistance, PASBO<br />
Bill directs association programs <strong>and</strong> services, represents the association at meetings <strong>and</strong><br />
promotes excellence in the operation of non-instructional areas of school entities. As a<br />
former school business official, Bill brings a strong knowledge <strong>and</strong> underst<strong>and</strong>ing of the<br />
day-to-day operations of school business as well as the various responsibilities of school<br />
business managers who work in the diverse specialty areas.<br />
Interviewed<br />
Maureen Wheeler, APR, Administrator for Community Involvement<br />
Sarah Boly, Deputy Superintendent for Teaching <strong>and</strong> Learning<br />
Steven Langford, Chief Information Officer<br />
Karen Cunningham, Board Chairperson<br />
Site Visits<br />
All interviews were completed at the district’s central office.<br />
16 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
General Observations<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>’s self-evaluation survey revealed that all management practices<br />
comply with applicable law. A cursory review of materials presented <strong>and</strong> discussed proved this<br />
to be the case, so the review team decided to focus on communications <strong>and</strong> community<br />
engagement because these practices are integral to the success of any school district.<br />
Community engagement refers to involving the district <strong>and</strong> parents, business partners, <strong>and</strong> the<br />
community at large, in district issues <strong>and</strong> decisions. An additional focus was on technology as it<br />
enhances district operations.<br />
Principals are encouraged to work in different school buildings <strong>and</strong> at various school levels.<br />
This allows them to gain perspective from many areas <strong>and</strong> provides a different level of scrutiny<br />
to daily operations. This strategy facilitates the sharing of district resources based on goals <strong>and</strong><br />
needs rather than individual building or department desires. <strong>The</strong> review team sees the rotation of<br />
principals as a means of bringing a fresh perspective on educational programs <strong>and</strong> school<br />
improvement issues to building level administration.<br />
Board <strong>and</strong> Administration<br />
Board Chair Karen Cunningham expressed the school board’s high level of commitment to its<br />
administrative staff. <strong>The</strong> board believes the administrative staff is not only forward-thinking but<br />
can h<strong>and</strong>le their job functions properly <strong>and</strong> professionally. It’s clear she believes every<br />
administrator has a high level of ethics <strong>and</strong> commitment to the district. She expressed her<br />
appreciation for the current budget process <strong>and</strong> the manner in which budget topics are presented<br />
to the board – straightforward <strong>and</strong> easy to underst<strong>and</strong>.<br />
<strong>The</strong> team also discussed the <strong>Beaverton</strong> Educational Foundation <strong>and</strong> the instructional time study<br />
with Mc. Cunningham. <strong>The</strong> Foundation, which is independent of the district, provides valuable<br />
services such as grants <strong>and</strong> after-school programs at the middle schools. Regarding the<br />
instructional time study, Ms. Cunningham said it could be a critical component in advancing<br />
student achievement. When asked what her main concern was, she indicated “administrator burnout”<br />
because she has observed the commitment of employees who work many long days.<br />
COMMENDATIONS<br />
a. BSD has one district goal, <strong>and</strong> the entire district addresses that central goal with<br />
secondary department goals.<br />
b. <strong>The</strong> district has a culture of personal accountability. Each employee recognizes the<br />
value he or she brings to the district which helps ensure personal accountability.<br />
People can “find their way,” <strong>and</strong> make themselves accountable.<br />
c. <strong>The</strong> concept of site-based management is in general a good practice for the district,<br />
<strong>and</strong> only on occasion is guidance required from the central office.<br />
d. <strong>The</strong> district provides various options to students. This helps to achieve the goal of<br />
providing every student the skills necessary to succeed in challenging courses, meet<br />
Specific Operational Area Reports 17
academic st<strong>and</strong>ards, graduate from high school <strong>and</strong> be fully prepared for a range of<br />
post-secondary education <strong>and</strong> vocational options.<br />
e. <strong>The</strong> district staffs a Welcome Center with representatives who provide service<br />
integration for families <strong>and</strong> students as well as assistance with translations for non-<br />
English-speaking families. At this time it is estimated there are 80 languages spoken<br />
within the district.<br />
f. <strong>The</strong> district invests in <strong>and</strong> recognizes the efforts of staff. All staff show enthusiasm<br />
about their work <strong>and</strong> the efforts to foster the goal of student achievement.<br />
g. <strong>The</strong> district provides professional development <strong>and</strong> growth opportunities.<br />
h. <strong>The</strong> district does a good job managing the process of adjusting school attendance<br />
boundaries in relation to the construction of new buildings. It strives to identify <strong>and</strong><br />
address the concerns of the community by engaging the community in the planning<br />
process to make boundary alteration decisions.<br />
Communication & Community Involvement<br />
<strong>The</strong> review team conducted an extensive interview with Maureen Wheeler, district administrator<br />
for community involvement. In the self-evaluation survey under the topic Board meetings,<br />
question 9: <strong>The</strong> board maintains clear-cut lines of demarcation between its authority <strong>and</strong> that of<br />
the superintendent <strong>and</strong> administration? <strong>The</strong> review team was unclear as to the intent of the<br />
yes/no response. During the visit, Maureen said the district welcomed three new board members<br />
to its seven-member team. <strong>The</strong>refore, it is possible new board members may not realize the lines<br />
of demarcation between board authority <strong>and</strong> that of the superintendent <strong>and</strong> administration. A<br />
complete copy of the “Comprehensive Communication <strong>and</strong> Community Involvement Plan for<br />
the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> 2007-2008” is included as Appendix C. <strong>The</strong> review team was<br />
pleased to note that the plan was comprehensive <strong>and</strong> tied its goals to student achievement.<br />
<strong>The</strong> team interviewed Sarah Boly, deputy superintendent for teaching <strong>and</strong> learning, who<br />
described the district’s Professional Learning Communities program. She explained that the<br />
program has been augmented by a four-year US Dept of Education grant for $4.5 million <strong>and</strong><br />
that the district has provided for sustainability of the program staff.<br />
COMMENDATIONS<br />
a. <strong>The</strong> focus of the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> is clear <strong>and</strong> broadcast everywhere, from<br />
the posters <strong>and</strong> banners hung from the walls to the printed materials supplied to its<br />
clients – the students <strong>and</strong> community at large.<br />
b. <strong>The</strong> Superintendent pulls best practices not only from education but from industry<br />
<strong>and</strong> business.<br />
c. <strong>The</strong> district reacts in a positive fashion to community needs h<strong>and</strong>ling the challenges<br />
in dealing with low, middle <strong>and</strong> higher income families. This contributes to the<br />
success of the district in this area.<br />
d. BSD does real community engagement, not just community relations <strong>and</strong><br />
communications. Citizens are involved in decisions <strong>and</strong> issues early in the process..<br />
18 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Technology<br />
e. <strong>The</strong> district is a forward-thinking student-centered district. It invests adequate time in<br />
planning <strong>and</strong> preparing innovative written plans to address issues <strong>and</strong> strategies.<br />
f. <strong>The</strong> district is very attentive to specific groups – from staff, to parents, business<br />
leaders <strong>and</strong> to the general public.<br />
g. <strong>The</strong>re is a professional level of targeting information in each publication.<br />
h. <strong>The</strong> website <strong>and</strong> district communications are excellent: communication tools are a<br />
good combination of print brochures, newsletters, h<strong>and</strong>books, electronic documents,<br />
<strong>and</strong> face-to-face meetings.<br />
i. <strong>The</strong> district plan for a Communications Audit is critical to ensuring the<br />
communications program evolves to meet the changing needs of district audiences.<br />
j. <strong>The</strong> district is addressing the fact that 80 different languages are spoken within the<br />
district through the Welcome Center <strong>and</strong> certain publications. <strong>The</strong>y are cost<br />
effectively <strong>and</strong> efficiently communicating with their constituents.<br />
Steven Langford, Chief Information Officer (CIO) was hired 18 months ago from a higher<br />
education position. He has excellent technology vision, is very enthusiastic <strong>and</strong> his department<br />
is moving technology forward. Steve is extremely well-respected by his staff. One of his first<br />
tasks assigned was to develop a <strong>District</strong> Technology Plan. (Appendix D) He used this<br />
opportunity as a relationship- <strong>and</strong> team-building exercise. <strong>The</strong> CIO is included as part of the<br />
Superintendent’s council -- which will be imperative to implementing new initiatives the district<br />
is considering. <strong>The</strong> IT department has identified some challenges. One of the first was the need<br />
to st<strong>and</strong>ardize on an Office Suite, Microsoft Office, throughout the district.<br />
<strong>The</strong> IT department is very service oriented <strong>and</strong> staff members have a clear underst<strong>and</strong>ing of their<br />
purpose. <strong>The</strong> perception of the department has not always been positive <strong>and</strong> staff members are<br />
working very hard to change that perception. For example, they aggressively sought input from<br />
principals, gathering data regarding what principals need from the IT department.<br />
<strong>The</strong> IT staff’s commitment also is apparent when looking at the increased emphasis on customer<br />
service <strong>and</strong> desire to respond to needs in all areas of the district.<br />
<strong>The</strong> review team noted the district has some security issues, including the lack of individual<br />
accounts for faculty <strong>and</strong> students <strong>and</strong> the lack of anti-virus software. <strong>The</strong> district is rolling out an<br />
integrated active directory <strong>and</strong> open directory to accommodate both Apple <strong>and</strong> Windows-based<br />
computers. IT is also implementing a way to manage all desktops remotely <strong>and</strong> finalizing a<br />
decision on anti-virus software.<br />
COMMENDATIONS<br />
a. Imaging software is used to roll out new computers.<br />
b. <strong>The</strong> district recently purchased a new uninterrupted power supply (UPS) which<br />
allows systems to stay running during a power failure.<br />
c. <strong>The</strong> district has also invested in the web site <strong>and</strong> the infrastructure to support it which<br />
will improve availability.<br />
Specific Operational Area Reports 19
OPPORTUNITIES FOR IMPROVEMENT<br />
. <strong>The</strong> Technology department offers professional development on desktop applications<br />
<strong>and</strong> eSIS (the student information system used by the district). An overriding theme<br />
throughout the business office is the need for professional development on business<br />
office systems including IFAS. <strong>The</strong>re are concerns about the integration of systems.<br />
When purchasing new software, the district needs to consider the integration of the<br />
software with existing systems. We recommend the district employ an IT/<strong>Business</strong><br />
Systems Analyst to support all of the business office systems <strong>and</strong> to write reports.<br />
This person would also serve as a liaison between the IT department <strong>and</strong> the <strong>Business</strong><br />
Office. IT needs to be included in all decisions regarding software <strong>and</strong> systems<br />
purchases as well as construction.<br />
a. IT support at the building level needs improvement. Currently, the district uses a<br />
process of Technology Facilitators (teachers who are provided a stipend for<br />
performing technical support duties). <strong>The</strong> level of service provided by these<br />
individuals is inconsistent. Each facilitator needs to be held accountable for a<br />
specific set of tasks. We recommend implementing an automated Help Desk<br />
ticketing system. This will allow district staff to input trouble tickets which can then<br />
be assigned appropriately <strong>and</strong> staff can be updated throughout the process. <strong>The</strong> IT<br />
staff can also provide metrics to the district to indicate their level of service.<br />
b. Included in the Technology Plan is a 5-year replacement cycle for computer<br />
equipment. This was not an approved portion of the current technology plan for the<br />
current fiscal year due to the associated cost. However, the district will need to<br />
commit to a replacement plan <strong>and</strong> add a line item to the annual budget to provide<br />
funding. Equipment needs to be replaced to keep systems current <strong>and</strong> functioning at<br />
the level necessary to support educational initiatives.<br />
c. <strong>The</strong> district’s disaster recovery plan hasn’t been updated recently - however the IT<br />
department has established this as a current project. We recommend this project be<br />
completed during the course of the current fiscal year.<br />
<strong>The</strong> Team involved in this aspect of review of the self-evaluation survey of the Administrative<br />
Practices <strong>and</strong> Procedures, including Technology, left with a complete underst<strong>and</strong>ing of the<br />
associated goals, commitment, <strong>and</strong> processes utilized by the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> leading<br />
toward the ultimate goal of attempting to be “the Best.” In this area of the Survey, the Team<br />
finds the methods in place to be exemplary, <strong>and</strong> with the commitment of the staff, all goals can<br />
be achieved.<br />
20 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Financial Planning, Accounting <strong>and</strong> Reporting<br />
Competent financial management is the hallmark of any successful business operation. <strong>The</strong><br />
operation of public education is a business of the first magnitude. As dem<strong>and</strong> for public service<br />
increase, revenue decreases, <strong>and</strong> citizens dem<strong>and</strong> accountability, it is imperative that<br />
educational leadership provide efficient, effective <strong>and</strong> economic school services.<br />
This section of the report reviews the budgeting, accounting, payroll, purchasing <strong>and</strong> other<br />
financial management functions of <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>.<br />
Team Members<br />
Laura Cowburn, PASBO<br />
Laura holds a Bachelor of Arts degree in accounting from DeSales University <strong>and</strong> has<br />
worked as a school business manager in Pennsylvania schools for 26 years. During her<br />
career, she worked seven years at a vocational-technical school, nine years at East<br />
Stroudsburg Area <strong>School</strong> <strong>District</strong>, a rapidly growing district, <strong>and</strong> 10 years at Columbia<br />
Borough <strong>School</strong> <strong>District</strong>, a small poor urban district. Laura has performed two business<br />
office reviews in conjunction with PASBO.<br />
Claire Hertz, OASBO<br />
Claire is the executive director of business services in Newberg <strong>School</strong> <strong>District</strong>. Her<br />
career spans 25 years in school business <strong>and</strong> management beginning when she was the<br />
fiscal accountant for the Roseburg <strong>School</strong> <strong>District</strong>. In addition to her work as a business<br />
official, Claire has been an active member of OASBO since 1994. She has served the<br />
organization as a committee leader <strong>and</strong> is now president elect.<br />
Mike Schofield, OASBO<br />
Mike is a certified public accountant, Oregon municipal auditor, <strong>and</strong> retired business<br />
manager. He has been business manager for a small rural education service district<br />
(ESD) as well as a large ESD in northern Oregon. Following his retirement, Mike has<br />
served as interim business manager in a small school district in Southern Oregon <strong>and</strong><br />
currently provides regional audit services for the High Desert ESD <strong>and</strong> their component<br />
districts.<br />
Brent Peterson, Consultant<br />
Brent currently works for West Coast Investment Services <strong>and</strong> has14 years’ experience in<br />
capital markets. He currently holds licenses for series 7, 63, <strong>and</strong> 65 securities as well as<br />
Oregon life <strong>and</strong> health.<br />
John Tapogna, Consultant<br />
John is a managing director at ECONorthwest. He has provided economic, budgetary,<br />
<strong>and</strong> analytic support to national, state, <strong>and</strong> local governments in the United States <strong>and</strong><br />
overseas. John was a budget analyst at the U.S. Congressional Budget Office, where he<br />
Specific Operational Area Reports 21
forecast the nation's welfare spending <strong>and</strong> estimated the cost of key congressional<br />
legislation. At ECONorthwest, John has developed a practice related to low-income wage<br />
policy, welfare reform, child-support enforcement, <strong>and</strong> education. He serves on the<br />
boards of directors of Children First for Oregon <strong>and</strong> of the Portl<strong>and</strong>-area 211 information<br />
<strong>and</strong> referral line.<br />
Interviewed<br />
Gayellyn Jacobson, Senior Budget Accountant<br />
Kim Overhage, Budget Committee Chair<br />
Jan Winthrop, Payroll Coordinator<br />
Claire Doolittle, Finance Coordinator<br />
Joanne Ossanna, Administrator for <strong>Business</strong> Services<br />
Kim Haskins, Elementary <strong>School</strong> Principal<br />
Janice Essenberg, Chief Financial Officer<br />
Mary Hawkins, Secretary to Regional Administrator<br />
Joan Lattner, Human Resource <strong>Operations</strong> Supervisor<br />
Dick Steinbrugge, Executive Administrator for Facilities Development<br />
Eric Wicks, Purchasing<br />
Site Visits<br />
All interviews were conducted at the <strong>District</strong>’s central office.<br />
22 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
General Observations<br />
<strong>The</strong> team observed many successful practices in every function, beginning on the eve of the onsite<br />
visit when staff presented the “Fall 2007 Goals Report” to the board. <strong>The</strong> goals report<br />
reflects the gathering of data to determine strengths <strong>and</strong> weaknesses of the education delivery<br />
system throughout the district. Examples of success show that staff make a concerted effort to<br />
ensure each child receives appropriate education opportunities.<br />
One example of striving for quality is the Innovative Process Team (IPT), which functions as an<br />
intake group or sounding board for obstacles <strong>and</strong> difficulties experienced by staff. Many of the<br />
staff interviewed felt the IPT provides an effective way to overcome challenges faced by the<br />
district.<br />
When discussing areas identified by staff as needing improvement, team members were told that<br />
great strides are already being made in many of these areas. Changes in personnel brought a<br />
more critical eye to existing systems, more openness to suggestions, <strong>and</strong> a desire to work toward<br />
collaborative solutions.<br />
COMMENDATIONS<br />
<strong>The</strong> review team found a common theme among those interviewed – improved communications<br />
<strong>and</strong> attention to customer service are long overdue <strong>and</strong> welcomed.<br />
Central office staff focus on identifying problems <strong>and</strong> finding solutions. For example,<br />
coordination between Payroll <strong>and</strong> Human Resources is an issue, <strong>and</strong> one of the solutions is<br />
scheduling meetings of these departments on a regular basis, which is improving communication<br />
<strong>and</strong> collaboration.<br />
<strong>The</strong> business office submits the district’s Comprehensive Annual Financial Report to the<br />
Government Finance Officers Association (GFOA) <strong>and</strong> the Association of <strong>School</strong> <strong>Business</strong><br />
Officials International (ASBO) for consideration of award of the Certificate of Excellence (COE)<br />
in Financial Reporting. <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> has received these prestigious awards <strong>and</strong><br />
recognition for the past 27 <strong>and</strong> 26 years respectively.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
<strong>The</strong> district’s grant program could be improved with the addition of a staff person responsible for<br />
writing grant applications <strong>and</strong> overseeing grants. <strong>The</strong> district’s grant-writing capacity <strong>and</strong> ability<br />
is self-described as “weak.” This position would increase capacity <strong>and</strong> ability to review<br />
processes used by staff to account for grant funds. For example, the process used at the school<br />
level to track Title I expenditures is a manual system. This is cumbersome <strong>and</strong> time-consuming,<br />
<strong>and</strong> hasn’t been addressed due to a lack of staff <strong>and</strong> time to adequately review the issue <strong>and</strong><br />
options with IT. Hiring a grant specialist would facilitate automation of this process by<br />
providing the staff necessary to review, recommend <strong>and</strong> implement a new process for tracking<br />
Title I expenditures.<br />
Specific Operational Area Reports 23
BUDGET <strong>and</strong> FINANCIAL PLANNING<br />
General<br />
Those interviewed regarding the budget process considered the process a success because money<br />
is matched to district goals. <strong>The</strong> budget process utilizes a resource allocation methodology<br />
(RAM) that allocates funds to schools according to enrollment, poverty, mobility <strong>and</strong> the impact<br />
of specialized programs.<br />
An enthusiastic chairperson <strong>and</strong> dedicated Budget Committee make the process one of total<br />
collaboration not only among staff but also among community, parents <strong>and</strong> stakeholders.<br />
Through this open, collaborative process, all stakeholders apparently feel involved <strong>and</strong><br />
knowledgeable about the goals, objectives <strong>and</strong> strategic direction of the district.<br />
<strong>The</strong> annual budget is an exemplary document which reflects a multitude of best practices.<br />
COMMENDATIONS<br />
Use of RAM has made great strides to improve the relationship of budget to needs <strong>and</strong> drew high<br />
praise from people inside <strong>and</strong> outside the central office. <strong>The</strong> mobility weighting factor, which<br />
considers the mobile nature of the district’s student population, was identified as a particularly<br />
important characteristic in interschool allocations. Other factors such as poverty <strong>and</strong> the impact<br />
of special programs are described as invaluable to the process as well. <strong>The</strong> system is more<br />
transparent, equitable, <strong>and</strong> flexible than its predecessor. It demonstrates flexibility meeting the<br />
diverse needs of every child, even when those needs are identified late in the budget process.<br />
Several examples were cited by staff interviewed, <strong>and</strong> reflected in these words from the budget<br />
committee chair: “<strong>The</strong> money is to be matched with the district goals”. A sample of the RAM is<br />
attached as Appendix E.<br />
<strong>District</strong> business office staff members are to be commended for their revenue/expenditure<br />
forecasting method <strong>and</strong> focus on sustainability of programs <strong>and</strong> services. <strong>The</strong> forecasting<br />
method is solid <strong>and</strong> staff should continue to update it on a regular basis.<br />
<strong>The</strong> IPT (Innovative Process Team) model is an excellent process for developing budget<br />
priorities. It allows any area to bring forward their needs or initiatives <strong>and</strong> compare them to<br />
others. It was evident to the review team that this process includes attention to actual needs <strong>and</strong><br />
directs the flow of dollars to those needs while providing full disclosure of budget adjustments.<br />
<strong>The</strong> review team suggests the IPT model be exp<strong>and</strong>ed to discuss continuous improvement in all<br />
business practices. For example, it could be a forum for discussion of the payroll processing<br />
improvement opportunities identified within this report.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
<strong>The</strong> board chair indicated that one of her major concerns was “administrator burn-out.” Staff<br />
members throughout the central office <strong>and</strong> district are highly committed to BSD, each other,<br />
24 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
students <strong>and</strong> community. As a result, it is common for staff to work extremely long hours on a<br />
continuing basis. One of the specific areas of concern identified was the overall budget process,<br />
which is labor intensive, beginning in November <strong>and</strong> continuing through spring. <strong>The</strong> following<br />
recommendations could help expedite the budget process.<br />
b. Accurate, timely information is critical to the budget process. A review of the duties <strong>and</strong><br />
responsibilities of all participants, the overall process <strong>and</strong> interdependency of the budget to<br />
the data provided by departments <strong>and</strong> schools, will facilitate fluid preparation of the budget.<br />
c. <strong>The</strong> budget calendar has extremely tight deadlines. <strong>The</strong> IPT has met throughout the year to<br />
identify ways to improve time lines <strong>and</strong> procedures for the 2008-09 process. We recommend<br />
that this review <strong>and</strong> implementation of appropriate change be continued annually.<br />
d. Enrollment for the Options Program is too late for the current time line <strong>and</strong> requires the<br />
budget allocations to be redone. This further complicates timely budget completion. We<br />
recommend that an enrollment projection be used for allocation to the Options Program <strong>and</strong><br />
that RAM retain 2% of Allocated Person Units (APU) <strong>and</strong> budget allocations rather than the<br />
current 1%. <strong>The</strong>se funds can then be reallocated October 1 based on actual enrollment.<br />
Other recommended changes to the RAM formula include:<br />
• Adjust staffing allocations for regular classrooms as special education students are<br />
mainstreamed into regular classrooms. A similar adjustment has already been made<br />
in non-salary allocations.<br />
• <strong>Review</strong> current budget allocations in Title schools in the areas of secretarial <strong>and</strong><br />
custodial staffing. Student <strong>and</strong> staff needs differ sufficiently in these schools to<br />
warrant consideration of additional secretarial <strong>and</strong> custodial staffing.<br />
• <strong>The</strong> district should review the budgetary allocation model as it relates to the<br />
maintenance <strong>and</strong> facilities budget. Consideration should be given to items such as<br />
allocations for custodial services <strong>and</strong> small projects. Department resources appear to<br />
be allocated in a reactive rather than proactive mode. A proactive model will align<br />
expenses with anticipated <strong>and</strong> planned expenses <strong>and</strong> facilitate development of a<br />
preventive maintenance program.<br />
<strong>The</strong> RAM model measures input; the next logical step is to measure or benchmark output.<br />
Outputs include human capital, students, test scores, <strong>and</strong> teacher tenure. Some adjustment needs<br />
to be made to account for the 30 percent turnover of students each year.<br />
Finally, we recommend the district establish an electronic means for schools <strong>and</strong> departments to<br />
input budget changes for budget line items in their control. (For example, the principal needs to<br />
move $1,000 from consumable supplies <strong>and</strong> materials to non-consumable supplies <strong>and</strong><br />
materials.) In conjunction with development of this electronic process, the district should review<br />
current policy <strong>and</strong> administrative rule regarding budget implementation to insure it provides<br />
adequate checks <strong>and</strong> balances for this type of system change.<br />
Specific Operational Area Reports 25
ACCOUNTING <strong>and</strong> PAYROLL<br />
General<br />
<strong>The</strong> caliber of staff in the business office reflects a great deal of knowledge <strong>and</strong> expertise.<br />
Hiring seems to focus on employing individuals trained <strong>and</strong> qualified to hold these positions <strong>and</strong><br />
capable of making a difference.<br />
None of our interviewees indicated they wished they had more information or that the<br />
information came to them in a different format. In fact, interviewees were quick to indicate that<br />
“the business office will get me whatever I need.”<br />
COMMENDATIONS<br />
Every business office staff member interviewed commented on how extremely collaborative the<br />
business office staff is. Staff members support one another <strong>and</strong> work together on deadlines,<br />
projects <strong>and</strong> work flow. A concerted effort is made to work for the benefit of schools. Synergy<br />
<strong>and</strong> camaraderie seem to be characteristic of the accounting <strong>and</strong> payroll staff.<br />
<strong>The</strong> accounts payable function in the business office pays vendors <strong>and</strong> contractors timely <strong>and</strong><br />
efficiently.<br />
Based on the complexity <strong>and</strong> sensitivity of the information the business office staff deals with,<br />
<strong>and</strong> the lack of a truly seamless system, they are very efficient. Accounting staff are currently<br />
writing a policy <strong>and</strong> procedure manual which we recommend be reviewed annually <strong>and</strong> modified<br />
as needed.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
Systems<br />
While there was criticism of the IFAS financial system by some of the interviewees, it should be<br />
noted that staff also recognize this is a very sophisticated system that requires ongoing data<br />
analysis. IFAS is not a pick-it-up-<strong>and</strong>-use-it system, but it is extremely powerful <strong>and</strong> can be<br />
customized to district needs. Staff has discussed the possibility of contracting with software<br />
vendor, Sunguard-BiTech, to review the district’s current operations <strong>and</strong> recommend ways to<br />
improve utilization of the software. <strong>The</strong> focus seemed to change during the course of our review<br />
from trying to work with IFAS to seeking another financial software system.<br />
We recommend BSD investigate whether the current system can be more efficiently utilized to<br />
meet the district’s needs. This study should be completed prior to making the decision to change<br />
software, as significant labor <strong>and</strong> expense have been put into the existing system. We also<br />
recommend that the district hire an IT/<strong>Business</strong> Systems Analyst dedicated to the needs of the<br />
business office. Staff could be better utilized with fewer manual processes, many of which an IT<br />
person could automate. For example, an electronic time-keeping system could be used to track<br />
hourly employees. <strong>The</strong> time-keeping system could interface with IFAS <strong>and</strong> save considerable<br />
26 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
staff time currently spent calculating hours worked <strong>and</strong> entering them into the payroll system.<br />
We further recommend housing the IT person in the business office <strong>and</strong> not in the Technology<br />
Department to facilitate direct daily communication with business staff. A similar<br />
recommendation can be found on page 20.<br />
Payroll<br />
COMMENDATIONS<br />
Division of duties among payroll staff facilitates extensive cross-training within the department.<br />
<strong>The</strong> department includes a cohesive group that works well together. Payroll pays approximately<br />
4,500 employees each month. Staff members underst<strong>and</strong> the importance of their positions within<br />
the district <strong>and</strong> their responsibility to ensure proper <strong>and</strong> timely payment to employees.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
Interviewees consistently noted communications between payroll <strong>and</strong> human resources as an<br />
area of concern. <strong>The</strong> Human Resources Department <strong>and</strong> IT Department are on one end of the<br />
central office building, <strong>and</strong> the business office <strong>and</strong> payroll department are on the other end, split<br />
by Teaching <strong>and</strong> Learning. This set-up is not conducive to communication <strong>and</strong> collaboration.<br />
Reconfiguring office space to bring human resources <strong>and</strong> payroll staff closer together would<br />
enhance communications <strong>and</strong> allow better access to shared resources, thus preventing document<br />
duplication <strong>and</strong> streamlining operations.<br />
Staff members voiced concern about how individual employee changes are made in the human<br />
resource office as payroll processing is under way, causing misinformation or coding errors to be<br />
generated in payroll. Human resources staff can make changes to records affecting the<br />
processing of payroll. In some instances, these changes created errors in payroll. For example,<br />
human resources can delete pay assignments in the database even though pay assignments are<br />
needed to calculate contract adjustments in payroll.<br />
To minimize these problems <strong>and</strong> potential errors we recommend the following:<br />
a. Human resources staff should underst<strong>and</strong> the impact their changes can have on the<br />
processing of payroll. This may require additional training for both human resources<br />
<strong>and</strong> payroll staff on the relationship of shared records within IFAS.<br />
b. Establish a “no changes” deadline for the processing of payroll. After this date, no<br />
changes may be made to the database until payroll processing is completed. If a<br />
change must be made, the system should allow for clear communication of the change<br />
between human resources <strong>and</strong> payroll prior to the change being made.<br />
Designated paydays should be realigned to more closely match the periods worked by<br />
employees. A recent IRS announcement suggested school employees should be paid during the<br />
periods actually worked or a condition of deferred compensation may occur under Section 409A<br />
of the Internal Revenue Code.<br />
Specific Operational Area Reports 27
Classified employees who have extra-duty assignments or receive stipends must be paid<br />
overtime for hours worked in excess of 40 hours per week. In addition, these employees must be<br />
paid at least minimum wage for the hours worked. <strong>The</strong> Bureau of Labor <strong>and</strong> Industries (BOLI)<br />
requires that actual hours worked be documented for all hourly non-exempt employees. <strong>The</strong>re<br />
was some concern voiced that principals – eager to employ classified staff at a fixed fee – create<br />
artificial hours that match the available stipend rather than reflect the actual hours worked.<br />
<strong>The</strong>re are two distinct issues that must be addressed regarding this group of employees. First, are<br />
they being paid at least minimum wage for the hours worked <strong>and</strong> second, are they working more<br />
than 40 hours in the work week? <strong>The</strong> district should establish clear rules governing stipend<br />
payments to classified staff that are consistent with non-exempt, hourly status. A copy of the<br />
“State Laws Regulating Minimum Wage <strong>and</strong> Payment of Wages” brochure related to this issue is<br />
attached in Exhibit A.<br />
During the review of policies, the team did not find any policy addressing the potential<br />
overpayment of staff salaries <strong>and</strong> identifying a collection process under such circumstance. We<br />
recommend the district develop a policy regarding overpayments of salary to employees <strong>and</strong><br />
specifically address the process for collection of any such overpayment.<br />
Leave Tracking<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
<strong>The</strong> district uses three individual leave-tracking systems that are not integrated. <strong>The</strong>re is a paper<br />
system, the payroll system <strong>and</strong> a Web-based system. Utilization of three separate leave systems<br />
requires substantial staff time for data entry, causes adjustments to be made for many of the<br />
leaves being reported, <strong>and</strong> requires substantial time to reconcile the three systems.<br />
Employees are given the option of using an attendance system (Subfinder), reporting leave on<br />
paper, or reporting absences through the Web-based system. Subfinder sends data to IFAS <strong>and</strong><br />
paper corrections are sent to payroll from schools <strong>and</strong> departments on a weekly basis. Payroll<br />
corrects the leave in IFAS but not in the attendance system. Paper reporting <strong>and</strong> telephone<br />
reporting are not posted in the same place so balances on the Web may not be accurate.<br />
We recommend the district review the options available to them through IFAS or the existing<br />
leave-tracking systems, develop one reporting system which is updated prior to payroll<br />
processing <strong>and</strong> that accurately tracks leave for all staff on a monthly basis.<br />
Purchasing<br />
<strong>The</strong>re are three staff members in the purchasing area, who are very organized <strong>and</strong> focused on<br />
assisting school staff in making the best purchasing decisions possible. To facilitate this, staff<br />
streamlined the PO process, <strong>and</strong> instituted an online purchasing process.<br />
<strong>The</strong> district purchasing policy currently allows for purchasing of up to $50,000 in supplies <strong>and</strong><br />
materials without a formal bid process <strong>and</strong> board approval. Statute currently provides for the<br />
28 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
purchase of up to $150,000 in supplies <strong>and</strong> materials, without the need for a formal bid.<br />
Maintaining such a low dollar threshold in district policy requires significant additional time on<br />
the part of staff in developing, administering <strong>and</strong> awarding bids. This low threshold also limits<br />
the districts ability to acquire supplies <strong>and</strong> materials in an expedient manner.<br />
COMMENDATIONS<br />
Purchase requests are routed by the purchasing staff for review prior to purchase order approval.<br />
Staff recommendations are made if quality merch<strong>and</strong>ise is available at a lower price than the<br />
purchase requisition reflects.<br />
Many contracts are posted on the district Website, available to school staff as they make<br />
purchase decisions for their building <strong>and</strong> department needs.<br />
Extensive use of “piggyback” contract provisions of other governmental agency contracts is a<br />
common practice in BSD. This allows the district to purchase without repeating the competitive<br />
process conducted by other agencies. BSD also includes the ability for other districts to<br />
“piggyback” their contracts. This practice can save significant time <strong>and</strong> allows all participants to<br />
benefit from the larger purchasing power of the group. One caution regarding this practice is,<br />
beware of surcharges <strong>and</strong> fees associated with this practice. Piggyback contracts may include<br />
surcharges or fees that reduce actual or potential savings to the district.<br />
<strong>The</strong> district purchasing manual is “user friendly” <strong>and</strong> is posted on the district’s Website.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
We recommend that BSD increase its current purchasing limits within board policy to current<br />
statutory limits. Aligning purchasing limits with statutory limits in ORS Chapters 279 A, B, <strong>and</strong><br />
C will allow staff to seek competitive verbal <strong>and</strong> written quotes without having to wait for<br />
approval at the next board meeting. This may be particularly important considering the<br />
construction activities in progress within the district. A summary of the current statutory<br />
requirements is attached as Exhibit B.<br />
We believe that the addition of a contract compliance specialist would benefit the district in a<br />
number of ways <strong>and</strong> ensure compliance with purchasing policies <strong>and</strong> statutes throughout the<br />
district. This position would be available to develop templates for contracts, review the<br />
purchasing processes used by other departments, <strong>and</strong> provide training.<br />
<strong>School</strong> Fiscal Items <strong>and</strong> Relationships<br />
COMMENDATIONS<br />
<strong>Business</strong> office staff members have done an excellent job of training <strong>and</strong> supporting school<br />
secretaries in IFAS <strong>and</strong> business procedures. <strong>The</strong>y maintain ongoing communication in monthly<br />
secretary meetings.<br />
Specific Operational Area Reports 29
OPPORTUNITIES FOR IMPROVEMENT<br />
We recommend BSD evaluate the controls <strong>and</strong> procedures currently used for school cash<br />
receipts <strong>and</strong> school accounting records. From our initial review it appears that the business<br />
office needs additional staff to adequately oversee school bookkeepers. This is one of the most<br />
at-risk areas for fraud that a district has <strong>and</strong> requires specific controls <strong>and</strong> procedures not utilized<br />
in other areas. <strong>District</strong>s across the state are looking more objectively at this area as they review<br />
internal controls <strong>and</strong> establishing additional procedures as a result.<br />
It appeared to members of the team that school office staff members don’t always feel<br />
understood or appreciated by the business office. <strong>School</strong> office staff members don’t believe the<br />
business office has a full grasp of their duties <strong>and</strong> responsibilities at the school level. We<br />
recommend that business office staff establish a schedule of spending some extended time in a<br />
school office. It is important for staff to feel appreciated <strong>and</strong> understood. One of the most<br />
effective ways to communicate what our normal work day consists of is to perform the duties.<br />
Although all staff experience frequent interruptions at times, school office personnel typically<br />
encounter constant interruptions in their daily work. This will bring staff together in a greater<br />
appreciation for their individual responsibilities as well as focus them on looking to creatively<br />
solve some of the difficulties currently experienced within the system.<br />
30 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Food Services<br />
“Proper nutrition is vital to the learning process. Research shows that students with adequate<br />
diets are better able to focus in the classroom <strong>and</strong> progress in their studies. (Oregon Department<br />
of Education).”<br />
This section of the report reviews the food services program including planning, governance,<br />
federal requirements, nutrition, service, food preparation, <strong>and</strong> financial management.<br />
Team Members<br />
Bill Dierdorff, Retired OASBO<br />
Bill Dierdorff has nearly four decades of school business experience in Oregon. His<br />
tenure as the <strong>Business</strong> Manager for North Clackamas <strong>and</strong> Reynolds <strong>School</strong> <strong>District</strong>s<br />
covered 36 years. He served Clackamas Community College as Vice President of<br />
College Services for a year <strong>and</strong> was an adjunct professor for Lewis & Clark <strong>and</strong> PSU for<br />
20 years. He holds a Bachelor's Degree from OSU <strong>and</strong> a Master of <strong>Business</strong> <strong>and</strong> a<br />
Doctorate of Education from PSU.<br />
Donna Cancio, Estacada <strong>School</strong> <strong>District</strong><br />
Donna is currently employed as <strong>Business</strong> Manager at Estacada <strong>School</strong> <strong>District</strong>.<br />
Dan Beardsley, North Clackamas <strong>School</strong> <strong>District</strong>/Chartwells<br />
Employed by the Chartwells Dining Services Company, Dan has been working at North<br />
Clackamas <strong>School</strong> <strong>District</strong> in Oregon for the past 12 years as its food service director.<br />
Prior to his assignment at North Clackamas, Dan served as food services director for<br />
various other school districts in the northwest. He also serves on the Oregon State<br />
Commodity Advisory Council, which advises state commodity officials on commodity<br />
food purchases <strong>and</strong> distribution for Oregon’s nutrition programs. Dan graduated from<br />
WSU with a BA in <strong>Business</strong> <strong>and</strong> has over 18 years of hospitality management<br />
experience.<br />
Interviewed<br />
Bud Moore, Deputy Supt.<br />
Kim Haskins, Elementary <strong>School</strong> Principal<br />
Joanne Hulquist, Middle <strong>School</strong> Principal<br />
Susan Barker, Administrator for Nutrition Services<br />
Site visits<br />
Jacob Wismer Elementary <strong>School</strong><br />
Stoller Middle <strong>School</strong><br />
Mt. View Middle <strong>School</strong><br />
<strong>Beaverton</strong> High <strong>School</strong><br />
Specific Operational Area Reports 31
COMMENDATIONS<br />
<strong>The</strong> general observation of the review team is that nutritional services staff perform their duties<br />
well. <strong>The</strong> team notes several areas of commendation:<br />
a. Student management was very good at all the schools visited. Good adult<br />
visibility/supervision was prevalent.<br />
b. Customer service at the point of service was very good. <strong>The</strong> staff was friendly, helpful<br />
<strong>and</strong> engaging.<br />
c. <strong>The</strong> menus offered a lot of variety/choices, including nutritional choices. <strong>The</strong> quality<br />
appeared good <strong>and</strong> the students seemed to enjoy the food.<br />
d. An annual survey is sent to students, staff <strong>and</strong> parents in order to determine customer<br />
satisfaction.<br />
e. Purchasing is done centrally <strong>and</strong> cooperatively with other districts. <strong>The</strong>re appears to be a<br />
need to improve central purchasing throughout the district, but because of the daily<br />
volume <strong>and</strong> consumable nature of food products, the purchasing function should be<br />
retained within the food service department rather than be added to a central purchasing<br />
department.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
Many of the following recommendations are based upon the district determining they want to<br />
move from “good” to “great”.<br />
a. Styrofoam trays are being used at all elementary schools, <strong>and</strong> are recycled at a cost to the<br />
district. We recommend a cost analysis be done comparing the cost of buying styrofoam<br />
trays <strong>and</strong> recycling them, to utilizing re-usable trays.<br />
b. <strong>The</strong> variety/choices offered were extensive <strong>and</strong> may pose a cost detriment to the program.<br />
We recommend a cost analysis be done, examining the current menu with a more streamlined<br />
menu.<br />
c. BSD is transitioning to a new point-of-sale (POS) program for improved interface <strong>and</strong><br />
reporting. We recommend that every effort be made to ensure the new POS program<br />
interfaces seamlessly with the office accounting <strong>and</strong> reporting system. This is critical to<br />
both the “front of the house” <strong>and</strong> “back of the house.”<br />
d. We recommend that formalized staffing parameters be established to ensure consistency,<br />
equity <strong>and</strong> cost effectiveness throughout the program. This additional tool can be used<br />
by the district to determine cost effectiveness <strong>and</strong> program equality. Utilization of the<br />
Productivity Evaluation, comparison of staffing patterns, <strong>and</strong> other factors such as<br />
32 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
serving schedules will provide a broader <strong>and</strong> more complete picture of the overall<br />
program effectiveness <strong>and</strong> efficiency. It will also provide site specific benchmarks for<br />
the district over time that will allow development of trend data.<br />
e. Results of the annual survey conflict with input received from the people the team<br />
interviewed (principals, staff, etc.). <strong>The</strong> survey results generally indicated that customers<br />
were unhappy with the food program while feedback during interviews indicated<br />
satisfaction with the program. We recommend the survey be examined for efficacy. It’s<br />
important that survey participants be knowledgeable about the program’s service via<br />
experience not word of mouth. <strong>The</strong> survey needs to identify the areas of the food service<br />
program which are not acceptable to customers to allow the district to take corrective<br />
action.<br />
f. Proper nutrition has long been recognized as vital to the educational success of children.<br />
We recommend the district establish st<strong>and</strong>ards that tie the food service program to the<br />
support of education. For example:<br />
• Add a before school recess to encourage breakfast participation for free/reduced<br />
students.<br />
• Add snack service for extended day programs.<br />
• Offer grab <strong>and</strong> go breakfast option for latecomers.<br />
• Work with principals on strategies to have food services help improve the school<br />
atmosphere.<br />
• Provide training to staff on dealing with students <strong>and</strong> their behaviors.<br />
g. We recommend BSD establish district st<strong>and</strong>ards so all schools (new <strong>and</strong> old) are<br />
comparable by grade-level. For example, all high school cafeterias should have tables<br />
that support social contact including individual chairs. <strong>The</strong> addition of music or neon<br />
signs can add some real “pop” or “pizzazz” to the serving area. In turn, students find the<br />
space far more inviting, which may stimulate higher participation.<br />
h. We recommend the district develop participation goals for each kitchen. Analyze profit<br />
<strong>and</strong> loss <strong>and</strong> participation data by school site to determine strategies to increase<br />
participation where needed while maintaining financial stability within the overall<br />
program. Strategies to consider include promotions, marketing, <strong>and</strong> delineation of<br />
formats using signage (header <strong>and</strong> point-of-sale).<br />
i. We recommend reinvesting in the food service program to increase customer satisfaction,<br />
educational program support, replacement of identified furnishings, including signage,<br />
marketing <strong>and</strong> customer-oriented changes.<br />
j. A financial analysis should be completed prior to adding any new services (such as<br />
catering at times the kitchens aren’t open) to determine the cost effectiveness of such<br />
service.<br />
Specific Operational Area Reports 33
34 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Human Resources <strong>and</strong> Employee Relations<br />
An essential component of any effective educational program is employment of a sufficient<br />
number of qualified individuals to meet the goals of the district. Effective human resource<br />
management is essential to the district’s success in recruiting, selecting <strong>and</strong> retaining qualified<br />
staff. In addition, developing <strong>and</strong> nurturing constructive relationships among district<br />
administration <strong>and</strong> labor unions supports a stable <strong>and</strong> productive educational environment.<br />
<strong>The</strong> review team organized its “commendations” <strong>and</strong> “areas for improvement” in seven<br />
categories, from staff recruitment to how the human resource operation is managed.<br />
Team Members<br />
Lisa M. Freiley, J.D. Oregon <strong>School</strong> Boards Association<br />
Lisa joined the Oregon <strong>School</strong> Boards Association staff in September 1990. She<br />
currently serves as the Director of Human Resource Development for OSBA. Lisa holds<br />
a doctor of jurisprudence with an emphasis on labor, personnel <strong>and</strong> administrative law<br />
from Willamette College of Law. She also holds a masters’ of business administration<br />
from Atkinson Graduate <strong>School</strong> of Management, where she focused her studies on<br />
human resource management. Lisa has more than17 years’ experience in human<br />
resources <strong>and</strong> labor relations in Oregon schools.<br />
Margaret McMinn, PASBO<br />
Margaret began her career in Human Resource Management in 1997 with the<br />
Commonwealth of Pennsylvania, in Harrisburg, PA., where she served as a labor<br />
relations specialist for the governor’s office of administration in the Bureau of Labor<br />
Relations. She worked with 26 state agencies, overseeing day-to-day labor/management<br />
issues, contract interpretation, <strong>and</strong> grievance administration. She also h<strong>and</strong>led various<br />
provisions of contract negotiations <strong>and</strong> presented arguments on behalf of the<br />
Commonwealth in arbitration hearings. In July 2001, Margaret became the director of<br />
human resources for the Altoona Area <strong>School</strong> <strong>District</strong> in Pennsylvania. Margaret earned<br />
her Bachelor of Arts degree at Mercyhurst College in Erie, PA where she majored in<br />
psychology <strong>and</strong> business; she subsequently earned her Masters’ Degree in human<br />
resource management <strong>and</strong> industrial relations from St. Francis College in Loretto, PA.<br />
Site Visits<br />
All interviews were conducted in the district’s central office<br />
Specific Operational Area Reports 35
Interviewed<br />
Sue Robertson, Chief Human Resource Officer<br />
Mark Moser, Administrator for Licensed Personnel<br />
David Brewer, Administrator for Classified Personnel<br />
Dan Thomas, Risk Management Administrator<br />
Joan Lattner, Human Resources <strong>Operations</strong> Supervisor<br />
Kelli Aimi, HR Analyst<br />
Julie Huskins, HR Analyst<br />
Joan Turner, Contract Center<br />
June Yi, Personnel Specialist<br />
Jason Peterson, Personnel Specialist<br />
Johanna (Hanna) Va<strong>and</strong>ering, BEA President<br />
Steve Specht, OSEA President (was unavailable during the review process)<br />
C<strong>and</strong>ace Stevens, Administrator for Professional Development<br />
Betty Fladd, Mentor Teacher Program<br />
36 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Seven areas of commendations, areas to improve<br />
1. <strong>District</strong> effectively <strong>and</strong> efficiently recruits hires <strong>and</strong> retains qualified personnel.<br />
This element looks at the methods of recruiting, the process used to hire personnel <strong>and</strong> the ability<br />
of the <strong>District</strong> to retain the employees it hires.<br />
COMMENDATIONS<br />
a. <strong>The</strong> district uses a variety of methods to recruit staff, specifically licensed employees<br />
– including job fairs, teachers on special assignment (TOSAs) <strong>and</strong> electronic posting<br />
of positions. <strong>The</strong> staff has done a good job of preparing for <strong>and</strong> using job fairs.<br />
TOSAs’ enthusiasm results in a more successful recruitment process. It is clear they<br />
love teaching <strong>and</strong> are big supporters of their district. This level of passion <strong>and</strong><br />
enthusiasm is contagious <strong>and</strong> will result in c<strong>and</strong>idates giving the district more than a<br />
passing look.<br />
b. “Grow your own” programs are excellent ways to fill positions. <strong>The</strong>se programs<br />
reduce recruitment costs <strong>and</strong> result in employees suited to the organizational culture,<br />
who are more likely to stay in the district.<br />
c. Given the large number of staff recruited each year, it is imperative to have an<br />
effective <strong>and</strong> efficient method for gathering <strong>and</strong> screening applications. All<br />
applications are electronic. Access is set up so that administrators <strong>and</strong> supervisors can<br />
review applications online. <strong>The</strong> district is in the process of moving to the online<br />
service EdZapp for accepting <strong>and</strong> screening teacher applications, which will further<br />
enhance its ability to process, sort <strong>and</strong> evaluate applications effectively <strong>and</strong><br />
efficiently.<br />
d. Selecting c<strong>and</strong>idates with the actual skills <strong>and</strong> abilities suited to the position is<br />
difficult in the best of situations. Research supports the idea that, the more an<br />
employer is able to evaluate specific skills <strong>and</strong> abilities which will be used on the job,<br />
the more likely a good selection will be made. <strong>The</strong> district’s use of performancebased<br />
interviews for selection of administrators is a good way to evaluate c<strong>and</strong>idates’<br />
skills <strong>and</strong> abilities. <strong>The</strong> process should be continued <strong>and</strong> exp<strong>and</strong>ed as appropriate to<br />
other employee groups (e.g., teaching <strong>and</strong> classified positions).<br />
e. Studies show use of mentor programs can improve new <strong>and</strong> beginning teachers’<br />
connection to the profession <strong>and</strong> the district itself. <strong>The</strong> district operates a mentor<br />
program, which meets many new teachers’ needs. Mentors help locate necessary<br />
materials <strong>and</strong> introduce new employees to building culture <strong>and</strong> practices. Many of the<br />
mentors have completed the Critical Friends Group Training, which focuses on<br />
communication skills for working with the new teachers. <strong>The</strong> program is perceived to<br />
be effective, based on the survey conducted by the district, although results may be<br />
Specific Operational Area Reports 37
skewed as all employees are surveyed even if they have not participated in the mentor<br />
program. This problem can be alleviated by modifying the method of collecting data<br />
from participants.<br />
f. BSD provides orientation programs for new employees. <strong>The</strong>re are 10-12 orientations<br />
conducted by HR department staff throughout the work year. <strong>The</strong>se orientations assist<br />
employees in completing necessary paperwork <strong>and</strong> provide guidance to employees<br />
about how things work in the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. <strong>The</strong> hiring process is extremely decentralized within the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>.<br />
Some element of decentralization is essential given the number of positions that must<br />
be filled each year. <strong>The</strong> HR department makes training available to the administrators<br />
<strong>and</strong> supervisors responsible for screening, interviewing <strong>and</strong> selection; however, there<br />
is no requirement for them to participate.<br />
After initial applications are processed, there is no further oversight by the HR<br />
department. Unless requested by the administrator/supervisor, HR doesn’t screen<br />
interview questions used at the building level; references are checked by supervisors<br />
<strong>and</strong> building principals with no follow-through of information or documentation of<br />
conversations back to the HR department. Upon completion of the selection process,<br />
most documents are destroyed; none are forwarded to the HR department for<br />
retention.<br />
All of these practices come about in an effort for the district to conduct an effective<br />
<strong>and</strong> legal hiring process. Hiring processes must be consistent, equitable <strong>and</strong> effective<br />
in selecting appropriate c<strong>and</strong>idates to fill positions; comply with all relevant state <strong>and</strong><br />
federal laws; be legally defensible; <strong>and</strong> be comprehensive while consuming the<br />
fewest resources.<br />
BSD’s approach probably meets one of these criteria – it makes efficient use of<br />
district resources. <strong>The</strong>re is no ability for the district to ensure consistency in criteria<br />
used for selection, the legality of interview questions, or the legality of information<br />
requested or received from reference checks. No documentation is submitted to the<br />
HR department when the process is completed. Because negligent hiring is an area of<br />
growing liability for employers, the district must maintain documentation to support<br />
the decision made at the building level. <strong>The</strong> lack of documentation hurts the district’s<br />
legal position <strong>and</strong> is out of compliance with State records-retention requirements.<br />
(See Exhibit D)<br />
We recommend the following to BSD:<br />
• Retention within HR of all documents involved in the selection process including<br />
applications, letters of references, interview questions, notes, performance-based<br />
38 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
tests, information received from reference checks, <strong>and</strong> any document that contains<br />
information about c<strong>and</strong>idates <strong>and</strong> the selection of the employee hired.<br />
• An HR staff member should review interview questions or any other selection<br />
process to be used in screening c<strong>and</strong>idates.<br />
• St<strong>and</strong>ardized questions should be developed to assist supervisors <strong>and</strong><br />
administrators in conducting reference checks. In addition, selecting reference<br />
contacts should be coordinated by HR staff. Finally, information received during<br />
the reference checks (completed forms) should be returned to the HR department.<br />
b. High staff turnover is a resource drain in both direct costs (recruiting, training, hiring<br />
temporary staff) <strong>and</strong> indirect costs (reduced productivity, loss of organizational<br />
culture <strong>and</strong> staff morale). Retention of staff was consistently mentioned as an area<br />
that needs improvement but data upon which to base change is lacking. For example,<br />
data does not exist to indicate how many of the staff left due to retirement as opposed<br />
to taking a position in another district.<br />
1. We recommend creating a system that allows the district to track turnover rates by<br />
position <strong>and</strong>/or employee group. <strong>The</strong> system should include which positions are<br />
being left, why the individual is leaving (e.g., retirement, medical <strong>and</strong>/or family<br />
issues, work-related issues, etc.), <strong>and</strong> how long they were with the district.<br />
<strong>The</strong> district needs to evaluate this data <strong>and</strong> look for trends: Are there positions<br />
you have trouble keeping filled? Do employees tend to stay for the same length<br />
of time before they leave? Do employees seem to be leaving for similar reasons<br />
(like receiving more pay or better working conditions)?<br />
Employee retention can be measured in a couple of ways; both provide valuable<br />
information <strong>and</strong> can show trends. One is to look solely at separation rates. This<br />
can be calculated district-wide or by department or position. <strong>The</strong> broadest<br />
measurement bases the calculation on the total number of employees who have<br />
left the district. An alternative measurement uses voluntary resignations only;<br />
some people believe the inclusion of unavoidable or anticipated employee<br />
turnover leads to misleading results. It is important to recognize that merely<br />
calculating the separation rate ignores the distinction between losing new<br />
employees <strong>and</strong> experienced employees, who can be much more difficult to<br />
replace.<br />
Calculating separation rates gives you the number of employees leaving in a<br />
period as a percentage of the number employed during the same period, (usually<br />
on a quarterly or annual basis). Unless there are special circumstances, such as a<br />
sudden large increase in the size of the workforce, the average number of<br />
employees working is calculated by taking the number working at the start of the<br />
period plus the number working at the end of period <strong>and</strong> dividing by two. For<br />
Specific Operational Area Reports 39
example, BSD had 498 employees at the beginning of the quarter <strong>and</strong> 502 at the<br />
end of the quarter. <strong>The</strong> average number of employees working during the quarter<br />
equals (498+502) = 1,000 divided by 2 = 500.<br />
Formula to calculate the separation rate:<br />
Number of employees who have left the <strong>District</strong><br />
Average Number of Employees Working<br />
During the Period<br />
x 100 = Separation Rate<br />
Calculating the workplace stability rate can be equally valuable in analyzing<br />
employee retention. <strong>The</strong> district’s stability rate measures the extent to which<br />
experienced employees are being retained.<br />
To calculate the stability rate:<br />
Number of Employees With<br />
One or More Years of Service<br />
Number of employees 1 year ago<br />
x 100 = Stability Rate<br />
We were unable to locate a collection of Oregon specific data which can be<br />
utilized to determine benchmarks related to separation rates or stability rates.<br />
National statistics indicate a range of eight to seventeen percent turnover rates in<br />
public education. According to an August 2005 Issue Brief published by the<br />
Alliance for Excellent Education (AEE), the average cost of replacing a teacher in<br />
Oregon was $12,700. (This calculation was based upon salary data from 2002-<br />
03.) AEE also reported that 12.9% of teachers in Oregon left their districts during<br />
the 2002-03 <strong>School</strong> Year.<br />
According to a teacher follow-up survey published by the National Center for<br />
Education Statistics (NCES) in January 2007, approximately 16% of those<br />
teachers surveyed left their district the previous year. Of those who left, about<br />
half indicated they moved to another district <strong>and</strong> the remainder indicated they left<br />
the profession. NCES also reported that 55 percent of teachers with less than<br />
three years experience left their districts between 2003-04 <strong>and</strong> 2004-05 to go to<br />
other districts. During the same time period, 45.8% of teachers with more than<br />
three years experience left for another district. Calculation of these statistics will<br />
allow BSD to compare to the national statistics <strong>and</strong> begin to develop trending data<br />
that will be valuable in the future.<br />
<strong>The</strong> Annual Employee Survey can be used to gather more comprehensive data<br />
about employees’ perspectives of working conditions: the good, the bad <strong>and</strong> the<br />
so-so. We recommend developing questions seeking employee attitudes toward<br />
working conditions, supervisor roles <strong>and</strong> attitudes.<br />
40 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
2. We recommend conducting more consistent exit interviews. Sending out forms to<br />
be completed by the employee leaving the district is a passive method of<br />
collecting data, <strong>and</strong>, the district gets very few of these forms back. Although<br />
labor-intensive, the best method of gathering the necessary information is talking<br />
with the employee in person. Given the consistent identification of retention as a<br />
problem, it would probably be time well spent for the <strong>District</strong> to be able to<br />
reliably determine why employees are choosing to leave. Exit interviews could<br />
be conducted by HR staff, or building administrators could be trained to perform<br />
this task.<br />
c. Staffing for the following year is uncertain due to the h<strong>and</strong>ling of voluntary eaves of<br />
absence. <strong>The</strong> HR department does not know whether employees will return from<br />
leave until April because of provisions in current collective bargaining agreements.<br />
This is late in the recruiting season <strong>and</strong> may limit the districts’ c<strong>and</strong>idate pool. We<br />
recommend trying to get decisions about return to work as early as possible,<br />
preferably by January or February.<br />
d. Development of a more deliberate succession planning program would benefit the<br />
district. <strong>The</strong> ability to promote from within is beneficial to both the district <strong>and</strong> its<br />
employees. In human resources, we know the best predictor of future performance is<br />
past behavior, so the ability to identify highly skilled, trained <strong>and</strong> competent<br />
employees to fill leadership <strong>and</strong> management positions will give the district the<br />
ability to provide strong, continuous leadership by employees who are culturally<br />
compatible with the district’s management philosophy. Succession plans have the<br />
following benefits for the district:<br />
1. It allows you to select employees who are already a known quantity in terms of<br />
skills, abilities <strong>and</strong> work habits;<br />
2. It reduces productivity loss, because the transition can occur more seamlessly; <strong>and</strong><br />
3. Employee retention may be improved because employees will see their work at<br />
the district as a career rather than experience that can take them elsewhere.<br />
2. <strong>The</strong> district has an effective <strong>and</strong> efficient performance management program.<br />
This part of the report looks at the district’s ability to evaluate, improve <strong>and</strong> correct employee<br />
performance <strong>and</strong> behavior problems.<br />
COMMENDATIONS<br />
a. <strong>The</strong> district has been revamping its professional growth <strong>and</strong> evaluation program, using a<br />
broad-based <strong>and</strong> inclusive committee with representation from management, the union<br />
<strong>and</strong> licensed positions (e.g., elementary, subject area middle school <strong>and</strong> high school as<br />
well as specialists). Committee members feel the process has been good <strong>and</strong> the product<br />
will be beneficial to the district <strong>and</strong> licensed employees. <strong>The</strong> district has been smart in its<br />
approach to implementing the new program, beginning with a few buildings that agreed<br />
to be early implementers. This will allow the district to make modifications necessary to<br />
Specific Operational Area Reports 41
fully implement the program. In addition, the district has committed resources, both time<br />
<strong>and</strong> money, to make this program effective.<br />
b. <strong>The</strong> Code of Professional Conduct <strong>and</strong> Annual Notices are distributed annually to each<br />
employee, including substitutes. This provides a consistent message of the district’s<br />
expectations to all employees.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. It was not clear there is a comprehensive system to track disciplinary actions districtwide.<br />
It appears most, if not all, classified disciplinary actions go through the HR<br />
department, but licensed disciplinary actions are processed at the building level <strong>and</strong> only<br />
forwarded to HR if the issue escalates to a level the supervisor feels warrants that.<br />
<strong>The</strong>re isn’t a centralized database where supervisors can review other disciplinary issues<br />
or see if another supervisor is or has dealt with a similar employee issue. It is not<br />
necessary to identify employees involved in the situations, but, recording basic facts <strong>and</strong><br />
outcomes can provide guidance for other supervisors faced with similar situations. With a<br />
workforce the size of BSD, <strong>and</strong> just cause a requirement in relevant collective bargaining<br />
agreements, consistency is crucial. Although the classified contract doesn’t specifically<br />
state just cause is required, the steps identified related to the process for discipline <strong>and</strong>/or<br />
dismissal mirror the requirements of just cause.<br />
Reliance on anecdotal recollections is the current practice, but with the real possibility of<br />
supervisor <strong>and</strong>/or HR staff turnover <strong>and</strong> a large workforce, a more centralized database<br />
would benefit the district.<br />
b. A challenge for any organization is coordinating overlapping department -- <strong>and</strong><br />
<strong>Beaverton</strong> is no different. Melding staff-development activities of the Instruction<br />
Department with the professional growth <strong>and</strong> evaluation program of the HR department<br />
so they are mutually supportive <strong>and</strong> efficient is crucial to developing a highly qualified<br />
<strong>and</strong> functional staff. Coordinated training <strong>and</strong> development programs throughout the<br />
district would be beneficial <strong>and</strong> can be achieved through joint development.<br />
3. <strong>District</strong> provides a comprehensive staff development program.<br />
This section of the report examines the ability of the district to allocate resources effectively <strong>and</strong><br />
efficiently to develop <strong>and</strong> implement a professional staff development program that supports the<br />
district’s overall mission.<br />
COMMENDATIONS<br />
<strong>The</strong> current professional-development program is comprehensive for licensed, classified <strong>and</strong><br />
administrative employees. Examples of these programs: Leadership Academy; Aspiring<br />
Administrators; Summer Institute; Mentor Programs; Professional Enhancement Program<br />
(PEP) in the licensed collective bargaining agreement; <strong>and</strong> Professional development funds<br />
42 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
in licensed, classified <strong>and</strong> administrative contracts <strong>and</strong> working agreements. In addition,<br />
there are opportunities for up to half-time release for projects, in-service days, <strong>and</strong><br />
workshops after school available to licensed <strong>and</strong> targeted classified staff. Finally, each school<br />
also uses its school-improvement plan to identify <strong>and</strong> target areas for professional growth<br />
<strong>and</strong> improvement.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. Professional development opportunities are documented in the annual survey which is a<br />
good indicator of which activities staff members find useful. Seeking specific<br />
information from staff regarding the effectiveness, usefulness of the material presented,<br />
<strong>and</strong> manner in which the training was provided will be beneficial.<br />
b. <strong>The</strong> review team noted there doesn’t appear to be a human resource department training<br />
program which emphasizes human resources training. <strong>The</strong> district’s “grow your own”<br />
philosophy is an excellent way to fill positions, reduce recruitment costs <strong>and</strong> employ<br />
individuals suited to the organizational culture. In these instances, staff may not have<br />
received formal training in the area of human resources. Human resource management is<br />
a highly critical <strong>and</strong> specialized area within the districts operations. We recommend the<br />
district establish a professional development program which emphasizes training in<br />
human resource management, including the option of obtaining certification in this area.<br />
4. <strong>The</strong> district has a comprehensive <strong>and</strong> effective compensation program.<br />
This section of the report examines the ability of the district to develop, implement <strong>and</strong> maintain<br />
a compensation program that adequately rewards employees for work performed, <strong>and</strong> is<br />
competitive with relevant labor markets, fair <strong>and</strong> equitable.<br />
COMMENDATIONS<br />
<strong>The</strong> district has implemented a classified-employee compensation program (Willis Point<br />
Factor System) that assesses levels of compensation consistently among jobs based on<br />
identifiable compensable factors. Classified employees are involved in maintaining the<br />
compensation program, which increases its credibility <strong>and</strong> acceptance. <strong>The</strong> result is a<br />
compensation system that is considered fair <strong>and</strong> equitable by staff. In addition, the district<br />
conducted a study to evaluate administration compensation <strong>and</strong> established a pay policy of<br />
positioning itself in the top 10 percent of the relevant labor market.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. Although there is a compensation program for classified employees there is no process<br />
for identifying changes in a job <strong>and</strong> updating the compensation system. Currently, jobs<br />
are reviewed only if the employee or the supervisor requests the compensation be<br />
reviewed <strong>and</strong> potentially updated. A couple of solutions are: (1) Develop a schedule <strong>and</strong><br />
review its grouping of positions within a set period of time, for instance, each position<br />
would be reviewed at least once every three to five years. (2) Require a supervisor to<br />
Specific Operational Area Reports 43
complete <strong>and</strong> submit a st<strong>and</strong>ardized form prior to making any substantial job-duty<br />
changes to allow for consideration of the changes within the compensation system.<br />
b. Job descriptions are essential to almost every area of human resources: recruitment,<br />
selection, evaluation, training <strong>and</strong> compensation. Job descriptions detail expectations<br />
(duties), qualities <strong>and</strong> qualifications of the individual filling the position, areas where<br />
training may be necessary, <strong>and</strong> how jobs differ, so that compensation can be established<br />
in a fair <strong>and</strong> consistent manner. Some BSD job descriptions are 15-20 years old. It is<br />
highly likely that there have been significant changes to these positions <strong>and</strong> that the job<br />
descriptions do not reflect the current duties <strong>and</strong> the qualities <strong>and</strong> qualifications of the<br />
individual who fills the job. <strong>The</strong> format of job descriptions should be consistent;<br />
currently, the format of job descriptions varies depending on how old they are.<br />
<strong>The</strong> district needs a comprehensive system to update <strong>and</strong> maintain job descriptions. A<br />
possible solution is to create a review cycle by department to keep the task from being<br />
overwhelming. Each job would be reviewed within a reasonable time (e.g., three years).<br />
5. <strong>The</strong> district maintains an effective <strong>and</strong> efficient benefit <strong>and</strong> leave program.<br />
This section of the report reviews the ability of the district to develop <strong>and</strong> implement a<br />
comprehensive benefit program that includes appropriate insurance programs <strong>and</strong> employee<br />
leaves.<br />
COMMENDATIONS<br />
<strong>The</strong> district’s benefit program includes an insurance <strong>and</strong> employee leave program that is<br />
comprehensive <strong>and</strong> competitive with relevant labor markets. It also does an effective job of<br />
communicating information about programs in various formats: in the collective bargaining<br />
agreement, posters in buildings, leave packets, <strong>and</strong> workshops for new employees.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. <strong>The</strong>re is acknowledgment that tracking employee leaves needs improvement. <strong>The</strong> HR<br />
department has already begun addressing the issue by hiring an HR analyst to create a<br />
more centralized tracking system. This project should continue. Currently, the district<br />
does not have the ability to track misuse, abuse, or identify problematic patterns of<br />
absences. Issues with use of leave can cost the district significant resources in terms of<br />
time <strong>and</strong> money.<br />
b. Most Oregon Family Leave Act (OFLA) <strong>and</strong> Family Medical Leave Act (FMLA)<br />
decisions are initiated at the building level. <strong>The</strong> initial designation <strong>and</strong> identification of<br />
OFLA <strong>and</strong> FMLA is completed at the building level by administrative staff. Once that<br />
process is complete, the necessary paperwork is forwarded to the HR department. This<br />
could lead to some legal exposure for the district due to failure to identify all qualifying<br />
events or differing interpretations of what constitutes a qualifying event at the various<br />
buildings. Employers are facing more legal challenges to OFLA/FMLA leave decisions.<br />
44 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
<strong>The</strong> law is complex <strong>and</strong>, with each building h<strong>and</strong>ling its own leaves, interpretation <strong>and</strong><br />
implementation of the district’s leave policy could be substantially different from<br />
building to building. (e.g., how <strong>and</strong> when to grant intermittent leave, what constitutes a<br />
serious health condition, etc.) Oversight by the HR department would greatly increase the<br />
district’s compliance <strong>and</strong> consistency of implementation of the OFLA/FMLA.<br />
6. <strong>The</strong> district maintains an effective employment/labor relations program <strong>and</strong> conducts<br />
effective labor negotiations.<br />
This section of the report reviews the district’s ability to develop, implement <strong>and</strong> maintain a<br />
consistent <strong>and</strong> effective labor-management relationship.<br />
COMMENDATIONS<br />
Interviews with district <strong>and</strong> association representatives revealed several key strengths:<br />
1. <strong>The</strong> district works hard <strong>and</strong> is perceived to effectively include labor representatives in the<br />
initial decision-making process of key decisions (e.g., revision of evaluation program,<br />
instructional time study, <strong>and</strong> classified compensation committee).<br />
2. When regular operational issues arise, the district <strong>and</strong> the association work to resolve the<br />
issues at the lowest level. <strong>The</strong>re have been few grievances <strong>and</strong> no arbitrations. Neither<br />
party perceives the resolutions as being completely favorable to one side or the other. It<br />
appears decisions <strong>and</strong> resolutions are based on supporting documentation, district policies<br />
<strong>and</strong> procedures <strong>and</strong> impact on the district <strong>and</strong> individuals involved.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
<strong>The</strong> district can improve communication on how it expects labor-management relationships<br />
to be h<strong>and</strong>led by all building administrators <strong>and</strong> supervisors. This could involve some<br />
training in problem-solving <strong>and</strong> communication techniques. It is important for union<br />
leadership to feel they have been listened to <strong>and</strong> treated professionally <strong>and</strong> have a clear<br />
underst<strong>and</strong>ing of the district’s interests <strong>and</strong> issues.<br />
7. <strong>The</strong> human resource function is managed effectively <strong>and</strong> efficiently.<br />
This section of the report looks at how human resources supports <strong>and</strong> furthers the district’s<br />
ability to meet its vision <strong>and</strong> goals.<br />
COMMENDATIONS<br />
<strong>The</strong> district shows a willingness to rely on outside sources <strong>and</strong> technology to improve its<br />
effectiveness – whether it is improving the IFAS program or adding EdZapp to improve the<br />
district’s screening process. <strong>The</strong> challenge will be adding essential resources without<br />
duplicating existing district resources <strong>and</strong> maximizing use of all resources.<br />
Specific Operational Area Reports 45
OPPORTUNITIES FOR IMPROVEMENT<br />
a. Significant redundancies seem to exist between HR <strong>and</strong> payroll systems, particularly with<br />
regard to data entry. Among the most troublesome are the leave tracking <strong>and</strong> payroll<br />
status changes. For an in depth discussion of these issues refer to pages 28 <strong>and</strong> 29.<br />
b. HR goals don’t seem well aligned with district goals. <strong>The</strong>y identify the need for teacher<br />
quality <strong>and</strong> indicate "100 percent of new employees will be rated as 'excellent' or 'very<br />
good' by their supervisors by the annual HR Ranking of New Hires" <strong>and</strong> "100 percent of<br />
employees will indicate they are satisfied with their jobs as measured by the <strong>District</strong><br />
Annual Survey." <strong>The</strong>se goals are specific, measurable, aggressive (in fact, maybe too<br />
aggressive) <strong>and</strong> time-bound but not clearly reflective of the HR department or district's<br />
true intention. <strong>The</strong> true intention is to recruit, retain <strong>and</strong> develop high-quality teachers.<br />
A goal of 100 percent, excellent, or very good does not reflect the reality that errors are<br />
made in selection, imperfect information is used for making decisions, <strong>and</strong> some<br />
employees need to leave. A goal of 100 percent, excellent, or very good does not give<br />
credit to the need for the other services the HR department provides (e.g. professional<br />
development). Goals of this nature often lead to over-inflation of evaluations of staff <strong>and</strong><br />
leave problems unidentified <strong>and</strong> unresolved.<br />
c. One of the best ways to remember what goals should include is to remember the acronym<br />
SMART. Goals should be Specific, Measurable, Aggressive yet achievable, Relevant,<br />
<strong>and</strong> Time-bound. Specific means you need to identify expected results. A detailed<br />
discussion regarding SMART, establishing goals <strong>and</strong> specific examples of goals are<br />
included in Exhibit C.<br />
d. Employee h<strong>and</strong>books are critical documents in any employment relationship to<br />
communicate district expectations, employee responsibilities <strong>and</strong> rights. Although not<br />
legal contracts, employee h<strong>and</strong>books can create a foundation for employee <strong>and</strong> employer<br />
decisions. Consequently, consistency is necessary regarding some essential elements.<br />
Employee h<strong>and</strong>books should be centrally developed with key points that are universal to<br />
all employees. Buildings could then customize the h<strong>and</strong>books to meet their unique needs<br />
by adding a section specific to the building. It is important that HR maintain current<br />
copies of all employee h<strong>and</strong>books, including those sections added at the building level.<br />
46 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Maintenance <strong>and</strong> Facilities<br />
“Facilities problems affect teaching <strong>and</strong> learning, student <strong>and</strong> staff health, day-to-day health,<br />
day-to-day building operations, <strong>and</strong> the long-range fiscal health of the entire educational<br />
organization. To some people’s surprise, facilities problems are less a function of geography or<br />
socioeconomics <strong>and</strong> more directly related to staff levels, training <strong>and</strong> practices – all of which<br />
can be controlled by the organization. Thus, every school district should plan to meet the<br />
challenges of effective facilities maintenance. It is simply too big <strong>and</strong> too important of a job to<br />
be addressed haphazardly.” (U.S. Department of Education, 2003)<br />
Team Members<br />
Al Shannon, OASBO<br />
Al retired in June 2004, after 35 years in the education field. He started his career in 1969<br />
as an accountant at Central Washington University. Moving to Oregon in 1978, Al<br />
became the business manager at Estacada <strong>School</strong> <strong>District</strong>. In 1984 he joined the Oregon<br />
Department of Education as a manager in the school district services section. In July<br />
1997, he left his position at the Department of Education <strong>and</strong> went to work for the<br />
Oregon <strong>School</strong> Boards Association as their school district services specialist, a position<br />
he held until his retirement in 2004. From 1984 to 2004, Al served as executive director<br />
of OASBO. S<strong>and</strong>wiched into his education career, Al spent 26 years in the military,<br />
retiring in June of 2002. Since Al’s retirement, he has worked with various school<br />
districts throughout the state providing interim business <strong>and</strong> operations services.<br />
Dave Fajer, OASBO<br />
Dave is currently director of business & facilities services at Multnomah Education<br />
Service <strong>District</strong> in Portl<strong>and</strong>, <strong>and</strong> OASBO zone 5 director. He served as director of<br />
business services at the Oregon Department of Education <strong>and</strong>, prior to that, K-12 analyst<br />
at the Oregon Department of Administrative Services.<br />
Wayne McCullough, MBA, PRSBO<br />
Wayne is the director of administrative services at the Southern York County <strong>School</strong><br />
<strong>District</strong>, a position he has held since 1988. He is the author of the PASBO “Elements of<br />
Facilities Management,” co-author of “Elements of Transportation.” He received<br />
PASBO’s 2003 Award of Achievement for: “A Guidance Document for Planning,<br />
Design, <strong>and</strong> Construction of Major Projects Using the Design Team Concept.” Wayne<br />
currently serves on PASBO’s board of directors <strong>and</strong> serves as chair of PASBO’s<br />
Facilities Committee. He has served as team leader for numerous operations <strong>and</strong><br />
maintenance studies, including those of the City of Pittsburgh <strong>and</strong> William Penn <strong>School</strong><br />
<strong>District</strong> (Philadelphia).<br />
Interviewed<br />
Dick Steinbrugge, Exective Administrator for Facilities Department<br />
Jim Owens, Facilities Development Administrator<br />
Specific Operational Area Reports 47
Ken Anderson, Maintenance Services Administrator<br />
Carolyn Sloan, Accounting & Property Management<br />
Site visits<br />
Cedar Mill Elementary<br />
Principal: Brian Horne<br />
Custodian: Steve Armony (substitute)<br />
Guidance Counselor: Jan Bankeslee<br />
Conestoga Middle <strong>School</strong><br />
Principal: Zan Hess<br />
Custodian: Nick Rotsios<br />
<strong>Beaverton</strong> High <strong>School</strong><br />
Principal: Janice Adams<br />
Custodian: Steve Specht<br />
48 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
COMMENDATIONS<br />
<strong>The</strong> general observation of the review team is that the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> maintenance<br />
<strong>and</strong> facilities department performs its duties well. <strong>The</strong>re are several areas of commendation the<br />
team would like to mention including the following:<br />
Qualified Leaders<br />
BSD is staffed with exceptionally qualified facilities planning <strong>and</strong> management leaders.<br />
Pre-qualifying Professional Services<br />
BSD is using an innovative approach by pre-qualifying professional services for<br />
construction design <strong>and</strong> small construction projects.<br />
Bond Program Reporting<br />
Facilities department uses a graphical executive monthly communication tool, “<strong>The</strong><br />
Balanced Scorecard,” for the 2006 bond program which includes budget, schedule,<br />
stakeholders, <strong>and</strong> overall perspectives.<br />
Total Quality Management<br />
Department staff uses the total quality management (TQM) cross-functional team<br />
approach, including monthly reviews <strong>and</strong> redesigns. This approach incorporates:<br />
• Collaboration with building principals in planning <strong>and</strong> design phase.<br />
• Collaboration with maintenance for sustainability of projects.<br />
Intergovernmental Relationship<br />
BSD has a successful working arrangement with the local parks <strong>and</strong> recreation district to<br />
share administrative use <strong>and</strong> costs of recreational facilities.<br />
Staffing in Facilities Development<br />
BSD is adequately staffed to perform implementation of capital bond programs in the<br />
facilities development area.<br />
Staffing Structure in Facilities Development<br />
Staffing structure for facilities development area enhances <strong>and</strong> promotes team<br />
accountability.<br />
Building Document Maintenance<br />
Demonstrates best practices in building document maintenance, including blueprints, <strong>and</strong><br />
operations <strong>and</strong> maintenance manuals, while optimizing document accessibility <strong>and</strong><br />
security.<br />
Maintenance Communication System<br />
Maintenance communication system is tied to local <strong>and</strong> county governmental emergency<br />
management.<br />
Specific Operational Area Reports 49
OPPORTUNITIES FOR IMPROVEMENT<br />
Organizational Structure<br />
We recommended that BSD review its organizational structure, examining the possibility of<br />
having the custodial staff report to the facilities function of the school district. Possible positive<br />
outcomes include:<br />
a. Consistency of training <strong>and</strong> development to improve skills;<br />
b. Consistency of safety, sanitization <strong>and</strong> cleaning levels in buildings; <strong>and</strong><br />
c. Consistency of staffing levels by building size.<br />
Planned <strong>and</strong> Preventive Maintenance<br />
We recommended that BSD review the system <strong>and</strong> scope for documented planned <strong>and</strong><br />
preventive maintenance (PM) tasks <strong>and</strong> procedures for major building equipment. <strong>The</strong> goal is to<br />
perform planned <strong>and</strong> preventive maintenance, not reactive maintenance. Perform a workflow<br />
analysis to include resources <strong>and</strong> staff to perform PM.<br />
PM is the planned maintenance performed on equipment designed to prevent system problems<br />
over the life of the equipment. Corrective maintenance is action performed on equipment for the<br />
purpose of correcting an existing problem. For example, lube a fan motor shaft on a planned <strong>and</strong><br />
regular basis. Replacing the same fan motor shaft due to equipment failure is an example of<br />
corrective maintenance.<br />
Improves Performance, Saves Money <strong>and</strong> Time<br />
PM improves the performance of equipment <strong>and</strong> leads to fewer building-occupant<br />
complaints. In addition, PM saves money because utility usage is reduced <strong>and</strong> equipment<br />
repairs <strong>and</strong> replacement are limited. Generally speaking, PM is much less costly than<br />
repair <strong>and</strong>/or replacement of equipment.<br />
Equipment failures often lead to loss of educational time <strong>and</strong> even school closure. As<br />
you begin to implement a PM program, you will find that PM takes less time than<br />
equipment repairs <strong>and</strong> replacement, thus allowing maintenance mechanics to complete<br />
more work in any given day.<br />
Frequency of Preventive Maintenance<br />
<strong>The</strong> frequency of PM depends not only on the type of equipment involved, but also on<br />
the environment in which the equipment operates. For example, the cleaning of smoke<br />
detectors is typically an annual job, but experience shows that you must clean the smoke<br />
detector in a wood shop quarterly. <strong>The</strong> frequency of PM also depends on the value of the<br />
equipment. For example, a 75-ton chiller unit that serves an entire building deserves<br />
more preventive maintenance than a st<strong>and</strong>-alone direct expansion unit that serves a single<br />
classroom.<br />
50 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Exhibit E includes a sample preventive maintenance schedule <strong>and</strong> recommended steps to<br />
develop a preventive maintenance program.<br />
Perform a Workflow Analysis<br />
<strong>The</strong> goal of the <strong>Operations</strong> <strong>and</strong> Maintenance (O&M) program is to convert to a planned<br />
preventive maintenance program. In order for this change to be successful, you must<br />
perform a workflow analysis. Perform a realistic analysis of where <strong>and</strong> from whom the<br />
work originates for each of the maintenance mechanics. Consider the scenario of a staff<br />
member who was busy all day, but didn’t have the chance to perform preventive<br />
maintenance on any systems in his assigned building. <strong>The</strong> result is an employee who is<br />
ineffective <strong>and</strong> a building with more repair problems <strong>and</strong> building-occupant complaints.<br />
You may ask, “What was the mechanic doing all day?” Probably staying busy, doing<br />
jobs as called upon by the building principal <strong>and</strong> staff.<br />
Determine a process from which all the work will flow <strong>and</strong> manage that process. You<br />
will most likely need to make organizational changes, which will be difficult for the<br />
maintenance mechanics involved. Remember the goal is to create a workflow that<br />
enhances planned <strong>and</strong> preventive maintenance over reactive (“I got grabbed while<br />
walking down the hallway”) maintenance. This requires that preventive maintenance<br />
work be included in the work order process, <strong>and</strong> that all work be scheduled <strong>and</strong><br />
documented. Obviously, the work should not flow directly from building staff to the<br />
maintenance mechanics.<br />
How should work flow through your O & M system? A best practice in facility<br />
management is to have a documented workflow process that is understood by everyone<br />
on the O & M staff <strong>and</strong> properly communicated to building occupants. Exhibit F<br />
includes the basic elements of a work order system for your review <strong>and</strong> consideration.<br />
Evaluate use of contracted services<br />
<strong>The</strong> BSD currently uses outside contractors to supplement in-house operations <strong>and</strong><br />
maintenance staff. We recommend BSD periodically determine the costs for in-house<br />
staff to do specific work <strong>and</strong> compare that to the cost of contracting. <strong>The</strong> cost of<br />
equipment <strong>and</strong> training needs to be factored into the analysis, however, cost is not the<br />
only factor in this evaluation, quality is also important. Many school districts pay huge<br />
maintenance contracts for building-control systems. Often, it is more cost effective to<br />
provide training so that each of the maintenance mechanics becomes well-versed in these<br />
systems. Each school district is unique, but a best practice in school facility management<br />
is to evaluate <strong>and</strong> integrate the use of outside contractors into the O & M program<br />
whenever it is cost effective.<br />
Specific Operational Area Reports 51
Conduct performance measurement <strong>and</strong> tracking<br />
<strong>School</strong> business today requires that operations <strong>and</strong> maintenance departments conduct<br />
performance measurement <strong>and</strong> tracking. <strong>District</strong>s need to be accountable for all of the<br />
resources made available to you. Types of performance measurement <strong>and</strong> tracking<br />
reports you should maintain:<br />
• Open work order report<br />
• Closed work order report<br />
• “Cost per” reports (per student, per square feet, per acre)<br />
• Environmental compliance reports<br />
• PM reports<br />
• Staff training reports<br />
• Equipment failure <strong>and</strong> cost associated reports<br />
• All energy usage data<br />
Centralized Key Control<br />
We recommend that BSD consider a centralized key control system versus the site-based<br />
system currently used. Losses of security control <strong>and</strong> labor costs to re-key are just a<br />
couple of the major concerns with the existing system.<br />
Preplanning <strong>and</strong> Estimating Staffing<br />
We recommend that BSD consider staffing the function of preplanning <strong>and</strong> estimating.<br />
<strong>The</strong> immediate focus is on preplanning <strong>and</strong> estimating for a possible 2010 bond issue.<br />
Study Funding Levels<br />
We recommend that BSD study funding levels in the operations <strong>and</strong> maintenance budget<br />
to ensure adequate funding, including staff, resulting from adding building square<br />
footage. <strong>The</strong> finance team also noted that budgetary funding levels were an area of<br />
concern as they relate to the operations <strong>and</strong> maintenance department.<br />
Procurement for Summer Projects<br />
We recommend that BSD consider exploring options to ease procurement for summer<br />
maintenance projects, considering the complexities across budgeting, purchasing,<br />
financing <strong>and</strong> enterprise application functionality. One step that can be taken to taken is<br />
to increase the current purchasing limit of $50,000 to the statutory limits set in ORS<br />
Chapter 279. See additional information regarding purchasing recommendations on page<br />
28.<br />
Staffing St<strong>and</strong>ards<br />
We recommend that BSD apply staffing st<strong>and</strong>ards to develop custodial, maintenance <strong>and</strong><br />
grounds staffing levels.<br />
Determining the number of man-hours required to complete assigned tasks is an<br />
important <strong>and</strong> often controversial task. One of the most difficult ongoing challenges for<br />
52 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
school districts is to justify a workforce or request additional staff. Below is an industrywide<br />
st<strong>and</strong>ard formula to assist in making that determination.<br />
Custodians per school building<br />
a. Teacher factor: 1 custodian for each 8 teachers<br />
b. Student factor: 1 custodian for each 225 students<br />
c. Room factor: 1 custodian for every 11 classrooms to be cleaned<br />
d. Square foot factor:1 custodian for each 15,000 square ft of building area<br />
Add numbers <strong>and</strong> divide by four to determine the number of custodians<br />
Maintenance staffing<br />
Industry-wide benchmarking st<strong>and</strong>ards for school district maintenance staffing indicate<br />
one maintenance staff per 110,000-120,000 square feet of school building space.<br />
Grounds staffing<br />
Industry-wide benchmarking st<strong>and</strong>ards for school districts grounds staffing indicate one<br />
grounds staff member for each 50-60 acres.<br />
Evaluate Space Needs<br />
We recommend that BSD evaluate space needs for operations <strong>and</strong> maintenance due to<br />
district growth.<br />
St<strong>and</strong>ardized Technical Specifications<br />
We recommend that BSD continue development of st<strong>and</strong>ardized technical specifications<br />
for building projects <strong>and</strong> developing educational specifications for the same.<br />
Electronic Time Keeping<br />
We recommend that BSD study the possibility of electronic time keeping for hourly<br />
employees.<br />
<strong>School</strong> districts are turning to electronic time tracking to address several needs. Some<br />
realize that the administrative hassle of managing paper time-slips consumes excessive<br />
staff hours <strong>and</strong> leads to mistakes. Concerns about time theft also spur decisions to move<br />
to electronic time-tracking. Time theft can be as innocent as rounding up the time they<br />
have been at work or stretching breaks. Even five minutes extra per day can add up to an<br />
extra week of pay per year per person. Multiply this cost across all staff, <strong>and</strong> you can see<br />
the impact. Most school districts find they need a time-tracking system when they have<br />
about 25 employees.<br />
Budgeting for Small Capital Projects<br />
We recommend that BSD consider a budgeting <strong>and</strong> allocation process for small capital<br />
projects that occur between normal maintenance <strong>and</strong> bond projects.<br />
Specific Operational Area Reports 53
Polls of school business officials suggest that the prime area for cutting costs in a time of<br />
fiscal pressure is building maintenance <strong>and</strong> renovation. <strong>The</strong> U.S. Department of<br />
Education reports that the nation’s educational infrastructure is in deplorable condition as<br />
the result of the pervasive neglect of routine capital maintenance procedures. While we<br />
all underst<strong>and</strong> “Walls don’t make a school; it’s what goes on inside,” programs must be<br />
delivered in buildings with roofs that don’t leak, that maintain adequate air quality<br />
systems, <strong>and</strong> provide a safe environment.<br />
<strong>The</strong>re is a strong case to be made for capital improvement budgets being the last to be<br />
cut, not the first. This requires planning at least three years into the future preferably<br />
five.<br />
54 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Suggested Steps for Starting an Ongoing Capital Budget Process<br />
1. Establish a level of funding <strong>The</strong> capital budget should be a relatively stable amount<br />
from year to year. When funding is in place, those funds<br />
should be regarded as being “untouchable.”<br />
2. Identify projects to be<br />
included<br />
3. Arrange projects in annual<br />
slots<br />
4. Adjust to fit the funding<br />
level<br />
5. Design an accounting<br />
system<br />
Materials management procedures<br />
Projects should be regarded as vital: roofs, pavement,<br />
<strong>and</strong> mechanical infrastructure are easy sells.<br />
Improvements are harder sells. Additions of athletic<br />
facilities are the hardest. Prevent this from becoming a<br />
“wish list” exercise.<br />
Consider the following factors when assigning projects to<br />
future years: priority of need; distribution among<br />
attendance centers; repetition cycles; <strong>and</strong> the target total.<br />
<strong>The</strong>re will be leftover projects, don’t lose track of them.<br />
<strong>The</strong> capital budget should be a fixed level of funding that<br />
doesn’t fluctuate from one year to the next. Adjust<br />
project assignments so that annual totals are relatively<br />
constant.<br />
If possible, retain current project surplus in the capital<br />
reserve fund to cover overages in future years. <strong>The</strong><br />
cumulative amount can be used to accelerate the program,<br />
deal with emergencies, or react to changed priorities.<br />
We recommend that BSD review materials-management procedures <strong>and</strong> storage, including<br />
district-wide end-use inventory, O&M supplies, <strong>and</strong> district supplies for potential economies in<br />
storage <strong>and</strong> distribution.<br />
Specific Operational Area Reports 55
56 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Risk Management <strong>and</strong> Safety<br />
Team Members<br />
Adam Stewart, OASBO<br />
Adam has been a school district business official in Oregon for 20 years. He started his<br />
career with the 300 student Gervais Elementary <strong>School</strong> <strong>District</strong> in 1988, moving to the<br />
Scio <strong>School</strong> <strong>District</strong> in 1991 <strong>and</strong> eventually settling in St. Helens where he has been<br />
since 1994. Adam has been an active member of OASBO since 1988, <strong>and</strong> has served on<br />
various committees <strong>and</strong> as President in 2001-02.<br />
Tammy Fitch, Consultant<br />
Tammy has been licensed in Oregon since 1979. She holds a B.S. in Marketing from<br />
Oregon State University. Tammy also earned her Certified Insurance Councilor<br />
designation from the National Alliance for Insurance Education & Research. Tammy<br />
assists public entities with budgeting <strong>and</strong> ethics issues, board member liability,<br />
communications, <strong>and</strong> workers’ compensation. In addition to her professional experience,<br />
Tammy is a member of National PRIMA <strong>and</strong> has served as a City Councilor, Rotary<br />
president <strong>and</strong> high school teacher, as well as, a past board member of a transit district <strong>and</strong><br />
Chamber of Commerce. Tammy coordinates the WHA services for many of the larger<br />
public entities. She also oversees the agency sponsorship <strong>and</strong> involvement with most<br />
associations <strong>and</strong> presentations on various risk management <strong>and</strong> safety topics.<br />
Interviewed<br />
Dan Thomas, Administrator for Risk Management<br />
R<strong>and</strong>all Kayfes, Public Safety Officer<br />
Dan Davenport, Loss Control Specialist<br />
Shelly Seaman, Risk Management Secretary/ Workers’ Comp Coordinator<br />
Cindy Eversole, Risk Management Asst., Coverage & Certificate Coordinator<br />
Kim Haskins, Elementary <strong>School</strong> Principal<br />
Site visits<br />
Stoller Middle <strong>School</strong><br />
Asst. Principal: Megan Clifford<br />
Custodian: Jim Capell<br />
Specific Operational Area Reports 57
COMMENDATIONS<br />
a. BSD is staffed with exceptionally qualified risk management & safety leaders.<br />
b. <strong>The</strong> risk management department staff members have well defined job descriptions<br />
that clearly delineate their duties <strong>and</strong> responsibilities.<br />
c. BSD’s Comprehensive Safety Plan <strong>and</strong> active approach to risk management stimulate<br />
a culture of safety with employees <strong>and</strong> students.<br />
d. Risk Management has created an impressive CD with extensive details on the<br />
<strong>District</strong>’s exposures, loss runs, <strong>and</strong> interviews on safety (including the Fire Marshal<br />
<strong>and</strong> Public Safety breakfast meetings). <strong>The</strong> CD includes data on all lines of coverage,<br />
enabling the district to market their excess insurance coverage <strong>and</strong> receive maximum<br />
premium credit for best practices.<br />
e. BSD negotiated a profit sharing safety bonus in their Liability <strong>and</strong> Property policies.<br />
f. BSD’s Loss Control Specialist has a well defined visitation schedule for all facilities<br />
<strong>and</strong> exposures that addresses areas of greatest concern in order to minimize<br />
exposures.<br />
g. Both the risk management administrator <strong>and</strong> loss control specialist are highly visible<br />
in the schools. <strong>The</strong>ir participation includes attendance at Safety Committee meetings,<br />
training staff members, reading safety committee meeting minutes <strong>and</strong> responding to<br />
site concerns between scheduled visits.<br />
h. BSD’s Public Safety Officer developed a quarterly public safety breakfast that brings<br />
public safety officials, local law enforcement, <strong>and</strong> school personnel together. <strong>The</strong>se<br />
meetings encourage conversations on selected topics to develop policies <strong>and</strong><br />
procedures to h<strong>and</strong>le various safety issues. <strong>The</strong> result is a close working relationship<br />
between the BSD <strong>and</strong> local Law enforcement <strong>and</strong> other public safety officials.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
a. At the time of our visit there wasn’t a formal program for cross-training between the<br />
workers’ compensation <strong>and</strong> coverage & certificate coordinators. We recommend a<br />
cross-training plan for the workers’ compensation coordinator <strong>and</strong> coverage &<br />
certificate coordinator be established, similar to the training plan between the risk<br />
management administrator <strong>and</strong> the loss control specialist.<br />
b. We recommend a review of staffing needs within the risk management department as<br />
additional schools <strong>and</strong> facilities are constructed. Although new facilities are being<br />
constructed <strong>and</strong> student population grows within the district, staffing in the<br />
department has decreased from four full-time equivalent positions (FTE) to 3.5.<br />
58 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
c. We recommend BSD leverage their relationship with their insurance broker to assist<br />
the district with some of their loss control activities <strong>and</strong> safety committee trainings.<br />
Rather than attempting to provide all of the training internally, your insurance broker<br />
may be able to provide a variety of resources that would benefit the district.<br />
d. We recommend the district review the benefits of utilizing the “train-the-trainer”<br />
model. <strong>The</strong> loss control specialist could use this model to train staff at each location<br />
to deal with some of the higher frequency, less specialized issues that arise in their<br />
facilities (i.e. ergonomic assessments).<br />
e. <strong>The</strong> district has been well served by self-insuring up to the State of Oregon Tort<br />
Liability limit. We recommend the district seek quotes from st<strong>and</strong>ard carriers every<br />
three to five years for Property, Casualty <strong>and</strong> Workers’ Compensation coverage. This<br />
will allow the district to quantify district savings <strong>and</strong> ensure competitive pricing in<br />
the future.<br />
f. While the public safety officer (PSO) has created proactive <strong>and</strong> effective relationships<br />
with the public safety community, the department is without a backup. We<br />
recommend that BSD look at options to recruit <strong>and</strong> train other personnel (possible<br />
lieutenants from the <strong>Beaverton</strong> Police Department) that would work with the PSO for<br />
a year <strong>and</strong> be available as backup.<br />
Specific Operational Area Reports 59
60 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
Student Transportation<br />
“Every day of the school year some 255,000 students are transported to <strong>and</strong> from school in<br />
5,000 school buses. <strong>The</strong> drivers of these buses need to be capable of giving top-notch<br />
performance while on duty. Every minute a school bus is in operation, the safety <strong>and</strong> welfare of<br />
every student, the driver, the bus itself, <strong>and</strong> even the regulation of traffic, depend on the driver’s<br />
skill, knowledge, judgment, <strong>and</strong> decisions.” (2006 Oregon Pupil Transportation Manual,<br />
Oregon Department of Education)<br />
This section of the report reviews student transportation, including the methods of transportation<br />
<strong>and</strong> types of transportation services provided.<br />
Team members<br />
Bill Dierdorff, OASBO<br />
Bill Dierdorff has nearly four decades of school business experience in Oregon. His<br />
tenure as the <strong>Business</strong> Manager for North Clackamas <strong>and</strong> Reynolds <strong>School</strong> <strong>District</strong>s<br />
covered 36 years. He served Clackamas Community College as Vice President of<br />
College Services for a year <strong>and</strong> was an adjunct professor for Lewis & Clark <strong>and</strong> PSU for<br />
20 years. He holds a Bachelor's Degree from OSU <strong>and</strong> a Master of <strong>Business</strong> <strong>and</strong> a<br />
Doctorate of Education from PSU.<br />
Adam Stewart, OASBO<br />
Adam has been a school district business official in Oregon for 20 years. He started his<br />
career with the 300 student Gervais Elementary <strong>School</strong> <strong>District</strong> in 1988, moving to the<br />
Scio <strong>School</strong> <strong>District</strong> in 1991 <strong>and</strong> eventually settling in St. Helens where he has been<br />
since 1994. Adam has been an active member of OASBO since 1988, <strong>and</strong> has served on<br />
various committees <strong>and</strong> as President in 2001-02.<br />
John Fairchild, Consultant<br />
John is currently working as a transportation consultant, conducting program evaluations,<br />
business development activities, <strong>and</strong> management <strong>and</strong> driver training programs. He has<br />
over 38 years of experience in pupil transportation <strong>and</strong> holds a degree in human resource<br />
management <strong>and</strong> an MBA from George Fox University. His experience includes<br />
management of a local school district school bus fleet, work Salem-Keizer <strong>School</strong><br />
<strong>District</strong> developing a pilot program to share facilities with a local transit agency <strong>and</strong> 10<br />
years with the Oregon Department of Education as State Director of Pupil<br />
Transportation. John also provides consulting services in a number of other states<br />
including California, Arizona <strong>and</strong> Idaho.<br />
Specific Operational Area Reports 61
Interviewed<br />
Bud Moore, Deputy Superintendent<br />
Kim Haskins, Elementary <strong>School</strong> Principal<br />
Joanne Hulquist, Middle <strong>School</strong> Principal<br />
Site visits<br />
Mt. View Middle <strong>School</strong><br />
<strong>Beaverton</strong> High <strong>School</strong><br />
62 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
General Notes <strong>and</strong> Observations<br />
<strong>The</strong> transportation department is an integral part of the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong>. <strong>District</strong><br />
records indicate it provides daily transportation to almost 68 percent of the students enrolled <strong>and</strong><br />
over 85 percent of the transportation-eligible student population, which is a high percentage of<br />
ridership. However, given the scope of services identified during this review, the physical<br />
characteristics of the district, the high incidence of arterial transportation <strong>and</strong> shortage of<br />
sidewalks, a large number of riders is to be expected.<br />
In addition to services offered students based on the distance they live from school,<br />
transportation is also provided to a significant number of students based on state-approved<br />
supplemental plans for hazardous walking areas. Specific numbers were not available, given the<br />
current limitations of the routing <strong>and</strong> boundary planning software.<br />
Transportation administration staff is viewed by others as hard-working <strong>and</strong> responsive, but they<br />
spend significant time “putting out fires.” Concerns were voiced regarding the amount of time<br />
principals spend dealing with transportation student management (bus behaviors) rather than<br />
education issues. This may be a result of limited operational st<strong>and</strong>ards that don’t align with<br />
district goals. <strong>District</strong> goals, transportation department goals <strong>and</strong> individual school goals do not<br />
appear to be congruent. <strong>The</strong> cost (either money or time) of customizing to school goals is not<br />
considered when new programs are implemented. (i.e., many supplemental transportation plans<br />
exist <strong>and</strong> are assessed individually.) This report includes recommendations for goal-setting <strong>and</strong><br />
district-wide st<strong>and</strong>ardization of transportation policies <strong>and</strong> procedures.<br />
COMMENDATIONS<br />
General Administration<br />
<strong>The</strong> program management model for the system includes division of duties between a director<br />
<strong>and</strong> three supervisors. Two of the supervisors direct the operational activities at the Allen <strong>and</strong><br />
Fifth Street locations <strong>and</strong> one supervisor oversees fleet maintenance functions. All managers are<br />
readily accessible to one another <strong>and</strong> are scheduled to meet at least once every two weeks to<br />
discuss issues, set schedules <strong>and</strong> ensure consistency of operations.<br />
a. BSD transportation department employs hard-working staff members who are viewed<br />
as very responsive to special problems <strong>and</strong> situations that arise at the school level.<br />
Building-level staffers said that transportation employees work hard to find effective<br />
ways to provide requested services.<br />
b. <strong>The</strong> district performs an annual review of hazardous walk areas <strong>and</strong> then submits<br />
them to the Oregon Department of Education for approval. This practice ensures the<br />
safety of students in geographic areas that are changing rapidly because of new<br />
development.<br />
Specific Operational Area Reports 63
<strong>Operations</strong> <strong>and</strong> Maintenance of Vehicles<br />
a. <strong>The</strong> maintenance shop schedules regular staff meetings, producing agendas as well as<br />
meeting minutes.<br />
b. <strong>The</strong> BSD driver h<strong>and</strong>book is reviewed <strong>and</strong> updated annually. We recommend that a<br />
member of the Human Resources department participate in this process, which should<br />
include discussions with drivers <strong>and</strong> staff.<br />
c. <strong>The</strong> district has recycling programs in place to address hazardous-waste disposal,<br />
including anti-freeze <strong>and</strong> waste oil, which is used to heat the vehicle maintenance<br />
area.<br />
d. <strong>The</strong> district has a dispatcher available daily from 4:30a.m. to 11:00p.m. This practice<br />
provides comfort to drivers <strong>and</strong> parents with questions or concerns about buses.<br />
Bus Drivers <strong>and</strong> Training<br />
a. BSD provides security training for drivers <strong>and</strong> staff that include enhanced training<br />
materials <strong>and</strong> simulations involving law enforcement agencies.<br />
b. BSD is doing an excellent job with its three-camera video surveillance system <strong>and</strong><br />
GPS bus finder software. Bus key security is excellent: keys are h<strong>and</strong>ed out only<br />
after a person trained to recognize alcohol <strong>and</strong> drug-impaired behavior has face-toface<br />
contact with the driver.<br />
c. Drivers are given medical protocols for riders who have conditions that may require<br />
exceptional response.<br />
d. Average time on the bus for general education students is 20 to 30 minutes which is<br />
excellent.<br />
OPPORTUNITIES FOR IMPROVEMENT<br />
General Administration<br />
a. We recommend that BSD develop transportation-department-specific performance<br />
goals that are aligned with district goals <strong>and</strong> that consider school level goals as<br />
appropriate.<br />
Goal-setting helps to define your department, gives it direction <strong>and</strong> helps to organize<br />
the actions necessary to reach the district’s mission. Goals also motivate employees<br />
by communicating what the department is striving for as well as providing a process<br />
for recognizing successes <strong>and</strong> ongoing challenges. Goals support quality <strong>and</strong><br />
64 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
productivity improvement <strong>and</strong> help identify areas in which training or resources are<br />
needed.<br />
As noted on page 46, one of the best ways to remember what goals should be is to<br />
remember SMART, Specific, Measurable, Aggressive yet achievable, Relevant, <strong>and</strong><br />
Time-bound. A detailed discussion regarding SMART, establishing goals <strong>and</strong><br />
specific examples of goals are included in Exhibit C.<br />
b. <strong>Review</strong> the purchasing process to ensure the transportation department is in<br />
compliance with all district <strong>and</strong> state purchasing regulations. <strong>District</strong> purchasing<br />
procedures should be reviewed with the appropriate transportation department staffers<br />
to ensure that purchases are being made appropriately (i.e., are verbal <strong>and</strong> written<br />
quotes being obtained as necessary?).<br />
c. <strong>Review</strong> current systems to ensure that all appropriate <strong>and</strong> allowable transportationrelated<br />
expenditures are being coded to function 2550 (i.e., debt service, human<br />
resources, capital expenses, utilities).<br />
Bus Maintenance<br />
a. <strong>Review</strong> the effectiveness of the implementation of the Fleet Assist computer system;<br />
seek to set target dates or identify a system that better meets the district’s needs.<br />
When identifying system needs, the district should include automated data entry for<br />
fuel <strong>and</strong> mileage.<br />
Bus Drivers <strong>and</strong> Training<br />
BSD experiences difficulty attracting <strong>and</strong> retaining bus drivers as do other districts throughout<br />
the state. As a result, other certified transportation department staff, are pulled from their normal<br />
duties to drive. <strong>The</strong>se individuals have the necessary training <strong>and</strong> certification to drive buses,<br />
but pulling them from their normal duties creates a burden elsewhere in the department.<br />
a. We recommend that the department work with human resources <strong>and</strong> the schools to<br />
develop a program that will attract <strong>and</strong> retain qualified staff. Look outside the box<br />
<strong>and</strong> consider things like combining driver positions with summer grounds crews or<br />
other part-time positions to attract individuals who will stick around.<br />
Another consideration might be to use substitute drivers as monitors on buses. This<br />
would provide additional time for the substitute, assist the regular route driver <strong>and</strong><br />
support building principals. This could positively affect the retention rate of your<br />
substitute drivers, reduce disciplinary situations, <strong>and</strong> increase route familiarity for<br />
substitutes.<br />
b. <strong>District</strong>-wide service st<strong>and</strong>ards should be developed to replace building-based<br />
st<strong>and</strong>ards. St<strong>and</strong>ardizing discipline practices; time on buses; school principal<br />
expectations; scheduling parameters; turnaround time for route changes; defining<br />
Specific Operational Area Reports 65
what is school access (front door, playground or sidewalk), etc. will allow drivers,<br />
staff, students <strong>and</strong> parents to know the district expectations.<br />
c. <strong>District</strong>-wide involvement of drivers in the Positive Behavioral Interventions <strong>and</strong><br />
Support (PBIS) program is recommended. Some drivers already participate.<br />
Interviews suggest that all drivers should participate in this program.<br />
Driver training was noted as an area of commendation within this report. While the district is<br />
doing an outst<strong>and</strong>ing job in many areas of training, the team has a couple of recommendations:<br />
a. Provide more staff training for drivers on working with the diverse student<br />
populations. Determine training needs <strong>and</strong> identify tools for effective program<br />
application across the district.<br />
b. Provide additional orientation of new drivers during the school year rather than at the<br />
beginning of the year. Again, determine training needs <strong>and</strong> identify how to<br />
effectively provide them.<br />
Transportation <strong>Operations</strong> <strong>and</strong> Facilities<br />
<strong>The</strong> physical plant for transportation support is divided between Allen Boulevard, Fifth Street<br />
<strong>and</strong> the Transportation Support Center (TSC) located off 167 th . Each facility provides lockable<br />
parking for school buses, with the largest number housed at the Allen Blvd. location. Keys or<br />
chip-enhanced identification cards allow access to each location <strong>and</strong> track the date <strong>and</strong> time of<br />
card use. <strong>The</strong> Allen Blvd. location has a parking-lot monitoring system as well.<br />
<strong>The</strong> Allen Blvd. location is the only facility equipped to provide vehicle maintenance <strong>and</strong> is<br />
staffed by two shifts of technicians between the hours of 5 a.m. <strong>and</strong> 11 p.m. One technician, in<br />
a service vehicle, is dispatched to the other two locations early each morning to ensure adequate<br />
equipment is available for daily routes <strong>and</strong> to do minor maintenance or repairs requested by the<br />
drivers. In addition to the vehicle repair areas, the Allen Blvd. facility includes a driver “ready<br />
room” <strong>and</strong> office space for dispatch, training <strong>and</strong> supervision.<br />
<strong>The</strong> Fifth Street depot is shared with Nutrition <strong>and</strong> Nursing Services <strong>and</strong> houses buses for<br />
students with special needs <strong>and</strong> some large buses. <strong>The</strong> bus parking areas are separated by a busy<br />
street, requiring some employees to cross in an unprotected crossing area. No vehicle<br />
maintenance facilities are available on site, but the lot is located a few blocks from the Allen<br />
Blvd. facility. A driver’s room with kitchen, a dispatch area with a good view of one parking lot,<br />
<strong>and</strong> offices for supervision, training <strong>and</strong> route support are also provided.<br />
<strong>The</strong> TSC is several miles from the other terminals <strong>and</strong> offers more rapid access to the northwest<br />
area of the district. <strong>The</strong> computer-assisted routing hardware <strong>and</strong> support staff are located in this<br />
building, as is the office of the director of transportation. Approximately 45 buses are staged at<br />
this location, but no vehicle repair facilities.<br />
66 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
a. We recommend a “big picture” review of the current Transportation operations.<br />
<strong>The</strong>re are efforts underway to develop a new transportation center. One of the<br />
concerns expressed about the current system is less-than-optimal communication<br />
because there are three separate sites. <strong>The</strong> district needs to determine whether the<br />
communications problem is due to multiple sites or to the communications system<br />
itself.<br />
Ask, “How would we design the transportation facilities if we were starting a new<br />
school district that included the current school-building locations?” If you could start<br />
from scratch without concern for existing facilities, what would you change?<br />
Answers may range from: “Mileage, dead time <strong>and</strong> service would be enhanced with<br />
three or four regional facilities that serve specific geographic areas within the district<br />
<strong>and</strong> that are each equipped with a mechanic shop.” Or perhaps the answer is<br />
“Students, staff <strong>and</strong> patrons are best served by a single facility which houses all<br />
vehicles.”<br />
View the operations from a “30,000-foot level,” then apply SWOT, a strengths,<br />
weaknesses, opportunities <strong>and</strong> threats model of analysis. (Exhibit G) Other questions<br />
to consider are:<br />
If we are doing a good job now, what is needed to make it a great job? What specific<br />
performance st<strong>and</strong>ards <strong>and</strong> benchmarks can we develop to measure our progress?<br />
How will we know if we are doing a great job? What type of feedback <strong>and</strong> data<br />
collection processes do we need to develop?<br />
b. Conduct a “needs analysis” of the current computer-assisted routing software to<br />
determine components necessary to deliver required or desired services <strong>and</strong><br />
information. For example, can routes for high needs students be packaged differently<br />
so that they are attractive to the more experienced drivers? Would this modification<br />
then provide less experienced drivers with shorter route packages <strong>and</strong> potentially<br />
alleviate issues with driver retention <strong>and</strong> student discipline?<br />
c. Include the transportation department in the annual district customer survey. Ask<br />
clear <strong>and</strong> specific questions that will allow the district to make changes where<br />
necessary. For example, rather than asking “Is the transportation service your student<br />
receives satisfactory?” ask “Identify the aspects of our transportation service that you<br />
believe need improvement.”<br />
Students <strong>and</strong> Safety<br />
<strong>The</strong> district has committed resources to video surveillance on its buses. <strong>The</strong> process has been<br />
ongoing for several years <strong>and</strong> a number of significant technological changes have occurred. <strong>The</strong><br />
camera systems use three distinct technologies from older camcorders to digital recording<br />
devices with extensive memory. <strong>The</strong> disparity of systems creates the opportunity for operational<br />
issues.<br />
Specific Operational Area Reports 67
<strong>The</strong> newest system uses a third camera for service door <strong>and</strong> step-well area reviews. This is the<br />
area where most slips <strong>and</strong> falls, driver student interactions, <strong>and</strong> unauthorized bus access occurs.<br />
A currently proposed system will link to a radio system <strong>and</strong> a GPS-based Automated Vehicle<br />
Location technology.<br />
a. We recommend that the district fully implement the video monitoring system on all<br />
buses <strong>and</strong> develop a plan with target dates for conversion of the older existing<br />
systems to the newer models.<br />
b. A district communication system should be developed to ensure that parents <strong>and</strong><br />
appropriate staff are notified before changes are made to routes. For example, a KG<br />
route change put a bus from one school on the same street as a bus from another<br />
school. <strong>The</strong> “new” bus arrived at a student stop a few minutes earlier than the normal<br />
bus from the student’s school. <strong>The</strong> student then got on the wrong bus <strong>and</strong> was<br />
transported to the wrong school.<br />
c. <strong>Review</strong> the district-level student-management <strong>and</strong> discipline policies <strong>and</strong> identify<br />
why an apparent disconnect occurs between drivers <strong>and</strong> schools.<br />
68 Specific Operational Area Reports
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
APPENDICES
Administrative Practices <strong>and</strong> Procedures<br />
Administrative practices <strong>and</strong> procedures are reflected in three areas – board meetings, minutes of<br />
meetings <strong>and</strong> board policies.<br />
Board Meetings—Boards are required to conduct any business of the school district in a public<br />
forum. <strong>The</strong> only exceptions are those matters specifically identified as permissible to be<br />
discussed in an executive session closed to the public.<br />
Minutes—Minutes of meetings must be kept as a record for all meetings, including executive<br />
session meetings. <strong>The</strong>re are many theories on how detailed minutes should be prepared. <strong>The</strong><br />
determination of how detailed minutes are recorded should be a decision of the board of directors<br />
in collaboration with the board secretary.<br />
Board Policies—Board policies are important in operating a school district. Board policies<br />
direct all action that the board, administration, <strong>and</strong> staff must follow. Policies should be<br />
developed in conjunction with state <strong>and</strong> federal guidelines <strong>and</strong> applicable laws. Policies must be<br />
kept current at all times <strong>and</strong> have annual review by the board of directors <strong>and</strong> administrative<br />
staff.<br />
Community Relations—Key to the success of the district is their ability to communicate with<br />
their various stakeholders. This section outlines some of the procedures the district can consider<br />
or utilize with their community relations work.<br />
<strong>The</strong> following checklist will help the business administrator review procedures for meetings,<br />
minutes, <strong>and</strong> board of director’s policies.<br />
Appendix A A-1
Administrative Practices <strong>and</strong> Procedures<br />
Board Organization<br />
# Question Yes No NI NA<br />
1<br />
2<br />
<strong>The</strong> district has a well-defined mission statement with related goals<br />
<strong>and</strong> objectives.<br />
<strong>The</strong> district periodically conducts a student needs assessment to<br />
guide planning activities.<br />
3 <strong>The</strong> district utilizes a collaborative process to set priorities. x<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong> district has developed a long-range plan that considers its goals<br />
<strong>and</strong> objectives, priorities, student needs, <strong>and</strong> the impact of future<br />
enrollments on staffing, budget, facilities <strong>and</strong> programs.<br />
<strong>The</strong> district reviews long-range plans periodically <strong>and</strong> adjusts them<br />
to reflect changes in priorities <strong>and</strong>/or needs.<br />
<strong>The</strong> board adopts annual objectives <strong>and</strong> evaluates itself <strong>and</strong> the<br />
administration on the basis of these objectives.<br />
Staff <strong>and</strong> community input are used to develop <strong>and</strong> implement longrange<br />
plans for the district.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-2 Appendix A
Administrative Practices <strong>and</strong> Procedures<br />
Board Meetings<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
In order to comply with the provisions as set forth in open meetings<br />
law, adequate notice of regular <strong>and</strong> special meetings of the board are<br />
provided specifying time, place, <strong>and</strong> items to be discussed.<br />
Under the provisions of the open meetings law, discussions of<br />
personnel matters are held in executive session.<br />
Meetings are started on time <strong>and</strong> are conducted in a businesslike,<br />
efficient <strong>and</strong> professional manner.<br />
4 Opportunity is given for the public to be heard during each meeting. x<br />
5<br />
6<br />
An annual organizational meeting is held as required by law with<br />
appointments made as required.<br />
Agendas are prepared <strong>and</strong> distributed before the board meeting with<br />
sufficient time allowed for consideration of the items recommended<br />
to the board for action<br />
7 A roll call vote is taken when required. x<br />
8<br />
9<br />
10<br />
<strong>The</strong> board delegates all executive functions to the district<br />
administration through the superintendent.<br />
<strong>The</strong> board maintains clear-cut lines of demarcation between its<br />
authority <strong>and</strong> that of the superintendent <strong>and</strong> administration.<br />
Recommendations are made by administration <strong>and</strong> the board takes<br />
appropriate action based on these recommendations.<br />
11 Parliamentary procedures <strong>and</strong> Robert’s Rules of Order are followed. x<br />
12<br />
A listing of Board Members with contact information is available to<br />
the public.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-3
Administrative Practices <strong>and</strong> Procedures<br />
Board Minutes<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Minutes are always recorded at board of directors meetings by the<br />
business administrator/board secretary or designee using a detailed<br />
agenda created to facilitate a comprehensive record of board action.<br />
Minutes are kept of all board meetings, including emergency board<br />
meetings <strong>and</strong> meetings held via conference call or e-mail<br />
consensus?<br />
3 A master index for the minutes is maintained. x<br />
4 Minutes are maintained in a safe, fireproof location. x<br />
5<br />
6<br />
Minutes are distributed to members of the board of directors <strong>and</strong><br />
made available to review prior to the next meeting where they are<br />
approved.<br />
<strong>The</strong> minutes are reviewed by the business administrator/board<br />
secretary prior to submission to the board. (note: superintendent<br />
reviews the minutes)<br />
7 Minutes are made available to the public once approved. x<br />
8<br />
9<br />
10<br />
Minutes contain names of board members who were present, absent,<br />
of entering late.<br />
Board members’ names recorded on roll call are listed in full in the<br />
minutes.<br />
Minutes are a record of actions taken by the board, not a word-forword<br />
narrative.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-4 Appendix A
Administrative Practices <strong>and</strong> Procedures<br />
Board Policies<br />
# Question Yes No NI NA<br />
1 Policies of the board of directors are recorded in a master file. x<br />
2<br />
<strong>The</strong> policies of the board of directors have been adopted <strong>and</strong><br />
recorded at a regular public meeting of the board.<br />
3 Policies of the board are kept up to date <strong>and</strong> reviewed annually. x<br />
4<br />
Policies <strong>and</strong> procedures are readily available to the public <strong>and</strong> staff<br />
via printed <strong>and</strong>/or electronic means.<br />
5 <strong>The</strong> staff is informed when there has been a change in policy. x<br />
6<br />
7<br />
8<br />
9<br />
Where appropriate, board policies are implemented by written<br />
administrative procedures or regulations.<br />
Board policies are numbered coded <strong>and</strong> are arranged in a systematic<br />
manner.<br />
New policies are added to the master file immediately after they are<br />
approved by the board <strong>and</strong> old policies are discarded.<br />
Appropriate staff members are involved in the development of<br />
policies.<br />
10 Board policies are indexed. x<br />
11<br />
12<br />
13<br />
Board policies reflect applicable state statute, federal regulations or<br />
code.<br />
An organization chart indicating lines of responsibility has been<br />
approved by the board of directors <strong>and</strong> is part of the board policy<br />
manual.<br />
Current job descriptions are prepared for each employee of the<br />
school district <strong>and</strong> included in the board policy manual. (HR<br />
maintains all job descriptions)<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-5
Community Relations<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
11<br />
12<br />
<strong>The</strong> district has a community relations/communications<br />
policy that emphasizes systematic, two-way, year-round<br />
communication between the district <strong>and</strong> stakeholders it<br />
serves; this policy is discussed or reviewed annually to keep<br />
pace with best communication practices.<br />
<strong>The</strong> district has established some form of “community<br />
relations advisory committee” that includes representatives<br />
from staff <strong>and</strong> all stakeholder groups that meet regularly.<br />
<strong>The</strong> community relations group is used for two main<br />
purposes: 1) to communicate district issues <strong>and</strong> 2) to seek<br />
their input in setting district/board strategic directions.<br />
<strong>The</strong> district uses a variety of targeted communications tools,<br />
including newsletters, brochures, Web site <strong>and</strong> gatherings to<br />
provide timely, relevant information to staff <strong>and</strong><br />
stakeholders.<br />
Research-based, measurable communication goals are<br />
established / revised annually by the district <strong>and</strong> for each<br />
school.<br />
Information on school policies <strong>and</strong> programs is distributed<br />
at least annually in accordance with the Oregon <strong>School</strong> <strong>and</strong><br />
<strong>District</strong> Report Card <strong>and</strong> No Child Left Behind's Adequate<br />
Yearly Progress goals.<br />
Information is reported periodically on other success<br />
indicators as deemed important by the district using a<br />
variety of communication tools.<br />
Information on how the district plans <strong>and</strong> spends its<br />
resources is available annually in a clear, underst<strong>and</strong>able<br />
format to help stakeholders build trust in how the district<br />
establishes <strong>and</strong> spends its annual budget.<br />
Annual parent/teacher conferences <strong>and</strong> open houses are<br />
conducted <strong>and</strong> promoted within the community.<br />
<strong>The</strong> district has effective programs to organize parents (e.g.<br />
PTA) <strong>and</strong> other ways to encourage parent leadership <strong>and</strong><br />
participation.<br />
<strong>The</strong> school board considers good communication skills a<br />
top priority in selecting top administrative leaders; <strong>and</strong><br />
includes some form of communication skill assessment in<br />
annual performance reviews.<br />
Major communications pieces such as parent newsletters,<br />
annual reports, letters, <strong>and</strong> student h<strong>and</strong>books are in all<br />
many languages used by parents <strong>and</strong> key stakeholders. (we<br />
have over 80 languages spoken in our district)<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-6 Appendix A
ADMINISTRATIVE PRACTICES AND PROCEDURES<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
<strong>The</strong> Instruction Department nearly ceased to exist following Measure 5 budget cuts, so we<br />
have been busy establishing new systems that are more effective (e.g., Professional<br />
Learning Communities, Resource Allocation Methodology, Innovations Process Team,<br />
Quality Curriculum Cycle, <strong>District</strong> Goal Accountability Planning <strong>and</strong> Reporting, New<br />
Teacher <strong>and</strong> Administrator Induction Programs). We know, however, that we are just<br />
beginning to make progress in bringing about <strong>District</strong>-wide change of the magnitude<br />
necessary to bring our "isl<strong>and</strong>s of excellence" to scale for each <strong>and</strong> every child. Our<br />
overarching strategy for getting this done is the implementation of Professional Learning<br />
Communities that adhere to the five stage improvement cycle we've identified as being<br />
effective. We are very open to an outside look at our developing system of aligning all<br />
resources <strong>and</strong> activities with the strengthening of the instructional core through<br />
professional learning communities. We know we have much to improve!<br />
Appendix A A-7
ADMINISTRATIVE PRACTICES AND PROCEDURES<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
Data-driven decision-making<br />
Comprehensive Accountability Program Implementation<br />
<strong>School</strong> <strong>and</strong> Department Improvement Planning<br />
Resource allocation alignment with <strong>District</strong> Goal<br />
Professional Development alignment with <strong>District</strong> Goal<br />
Bi-annual <strong>District</strong> Goal Reporting<br />
Development of external partnerships to align with <strong>District</strong> Goal attainment<br />
<strong>District</strong> Goal Focus on strengthening the instructional core for each <strong>and</strong> every child<br />
Systematic Leadership Development<br />
Quality Curriculum Cycle Implementation<br />
One focused <strong>District</strong> Goal; One focused strategy for accomplishing our Goal<br />
A-8 Appendix A
ADMINISTRATIVE PRACTICES AND PROCEDURES<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
We struggle with our website <strong>and</strong> with communication in general. We are "under<br />
development" in these areas, <strong>and</strong> we would love your observations <strong>and</strong> advice.<br />
Our instructional time study is a major undertaking <strong>and</strong> critically important. I'd love your<br />
insight regarding our process plan for this study.<br />
Appendix A A-9
Administrative <strong>and</strong> Instruction Technology<br />
<strong>The</strong> best management practices st<strong>and</strong>ards need to be set forth to serve as measures of<br />
improvement in the operation of school districts. <strong>The</strong>se st<strong>and</strong>ards <strong>and</strong> indicators are necessary<br />
<strong>and</strong> should be developed. <strong>The</strong> purpose of this st<strong>and</strong>ard is to put into place an assessment system<br />
aimed at improving school district management practices <strong>and</strong> use of resources. It is also<br />
intended to identify potential cost savings, by providing the establishment of a series of st<strong>and</strong>ards<br />
<strong>and</strong> related indicators covering a broad range of school district administrative <strong>and</strong> operational<br />
areas that should be reviewed for compliance on an established cycle.<br />
<strong>The</strong> basic st<strong>and</strong>ards districts should comply with are:<br />
1) <strong>The</strong> district has a board-approved technology plan that provides direction for making<br />
decisions regarding administrative <strong>and</strong> instructional technology.<br />
2) <strong>The</strong> district acquires technology in accordance with its technology plan <strong>and</strong> in a costeffective<br />
manner that will best meet its instructional <strong>and</strong> administrative needs.<br />
3) <strong>The</strong> district provides technical support <strong>and</strong> training that enables educators <strong>and</strong> district<br />
staff to implement technology in the work place.<br />
4) <strong>The</strong> district maintains a dependable technological infrastructure based on industry<br />
st<strong>and</strong>ards that meet its network <strong>and</strong> Internet access needs.<br />
5) <strong>The</strong> district uses technology to improve communication.<br />
6) <strong>The</strong> district has written policies that provide safe, ethical, legal <strong>and</strong> appropriate use<br />
practices.<br />
A-10 Appendix A
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district has a board-approved technology plan that provides direction for making decisions<br />
regarding administrative <strong>and</strong> instructional technology. Indicators of compliance include, but<br />
are not limited to, the following:<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong> district’s technology plan is compatible with State reporting<br />
requirements <strong>and</strong> aligned with Federal initiatives.<br />
<strong>The</strong> objectives in the technology plan are measurable <strong>and</strong> reflect the<br />
desired outcomes for educational <strong>and</strong> operational programs.<br />
<strong>The</strong> district’s annual budget provides funds for technology<br />
initiatives as reflected in the plan.<br />
<strong>The</strong> district takes advantage of opportunities to improve technology<br />
operations, increase effectiveness <strong>and</strong> efficiency <strong>and</strong> reduce costs.<br />
<strong>The</strong> district has identified any individuals responsible for<br />
implementing <strong>and</strong> updating the technology plan.<br />
<strong>The</strong> district collaborates with other educational, governmental,<br />
private sector <strong>and</strong> nonprofit organizations concerning technology<br />
<strong>and</strong> takes advantage of consortium opportunities.<br />
<strong>The</strong> district periodically assesses the progress it has made toward<br />
achieving its technology plan objectives <strong>and</strong> reacts appropriately.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-11
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district acquires technology in accordance with its technology plan <strong>and</strong> in a cost-effective<br />
manner that will best meet its instructional <strong>and</strong> administrative needs. Indicators of compliance<br />
include, but are not limited to, the following:<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong> district bases its technology acquisitions on identified needs in<br />
its technology plan.<br />
<strong>The</strong> district uses the results of research <strong>and</strong> evaluations of previous<br />
decisions to identify technology that will best meet instructional <strong>and</strong><br />
administrative needs.<br />
<strong>The</strong> district has policies for acquiring hardware, software <strong>and</strong><br />
related instructional materials for administrative <strong>and</strong> instructional<br />
use.<br />
<strong>The</strong> district provides procedures for stakeholders to preview,<br />
evaluate <strong>and</strong> recommend acquisition of technology strategies,<br />
software <strong>and</strong> instructional materials.<br />
<strong>The</strong> district makes decisions regarding major technology<br />
acquisitions based on Total Cost of Ownership (TCO) analysis.<br />
<strong>The</strong> district has an upgrade policy that establishes a strategy for<br />
quantifying the impact of various time frames for technologies to be<br />
upgraded.<br />
<strong>The</strong> district has a repair <strong>and</strong> replacement policy that establishes a<br />
strategy for quantifying the impact of various time frames for<br />
technologies to be repaired <strong>and</strong> replaced.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-12 Appendix A
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district provides technical support <strong>and</strong> training that enables educators <strong>and</strong> district staff to<br />
implement technology in the work place. Indicators of compliance include, but are not limited<br />
to, the following:<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
<strong>The</strong> district budgets for costs associated with the installation <strong>and</strong><br />
support of its technology.<br />
<strong>The</strong> district appropriately assigns technical support responsibilities<br />
to specific personnel at both the district <strong>and</strong> the school level.<br />
<strong>The</strong> district establishes service levels <strong>and</strong> provides timely technical<br />
support in accordance with its service priorities.<br />
<strong>The</strong> district continuously evaluates the quality <strong>and</strong> timeliness of the<br />
technical support in accordance with its service priorities.<br />
<strong>The</strong> district provides appropriate professional development to<br />
district staff that is based on feedback from stakeholders.<br />
<strong>The</strong> district budgets for <strong>and</strong> adequately funds technology training<br />
<strong>and</strong> professional development.<br />
<strong>The</strong> district makes efforts to secure funds from available sources for<br />
technology training <strong>and</strong> professional development.<br />
<strong>The</strong> district provides a variety of opportunities in terms of time,<br />
location <strong>and</strong> delivery mode for educators <strong>and</strong> other district staff to<br />
obtain technology training <strong>and</strong> professional development.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-13
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district maintains a dependable technological infrastructure based on industry st<strong>and</strong>ards<br />
that meet its network <strong>and</strong> Internet access needs. Indicators of compliance include, but are not<br />
limited to, the following:<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
<strong>The</strong> district employs practices that provide a consistently available<br />
<strong>and</strong> fully operational network that supports effective instruction,<br />
management <strong>and</strong> communication.<br />
<strong>The</strong> district has network <strong>and</strong> computer protection software <strong>and</strong><br />
update procedures in place.<br />
<strong>The</strong> district protects systems from unauthorized users by using<br />
safeguards such as room locks, passwords, firewalls, <strong>and</strong> other<br />
needed means as conditions warrant.<br />
<strong>The</strong> district has in place controls <strong>and</strong> processes that limit access to<br />
confidential <strong>and</strong> sensitive data; prevent the unauthorized release of<br />
data; <strong>and</strong> determine the source of any unauthorized release.<br />
5 <strong>The</strong> district effectively maintains hardware <strong>and</strong> software systems. x<br />
6<br />
<strong>The</strong> district timely <strong>and</strong> effectively repairs hardware <strong>and</strong> software<br />
systems necessary for operations <strong>and</strong> educational/curricular<br />
requirements.<br />
7 <strong>The</strong> district timely addresses network <strong>and</strong> Internet service outages. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-14 Appendix A
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district uses technology to improve communication. Indicators of compliance include, but<br />
are not limited to, the following:<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> district uses available technologies in an effective <strong>and</strong><br />
efficient manner to improve <strong>and</strong> enhance communication<br />
with <strong>and</strong> among staff, teachers, students, parents <strong>and</strong> other<br />
stakeholders.<br />
x<br />
Appendix A A-15
Administrative <strong>and</strong> Instructional Technology<br />
<strong>The</strong> district has written policies that apply safe, ethical, legal <strong>and</strong> appropriate use practices.<br />
Indicators of compliance include, but are not limited to, the following:<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
<strong>The</strong> district provides guidelines to staff, teachers, students <strong>and</strong><br />
parents describing appropriate <strong>and</strong> inappropriate uses of technology.<br />
<strong>The</strong> district implements policies <strong>and</strong> procedures to prevent access to<br />
inappropriate material.<br />
<strong>The</strong> district provides staff, teachers, students <strong>and</strong> parents with<br />
guidelines describing legal uses of digital materials, both<br />
instructional <strong>and</strong> non-instructional.<br />
A district that engages a third party to process transactions on its<br />
behalf executes appropriate agreements with the service provider<br />
<strong>and</strong> establishes appropriate control procedures.<br />
x<br />
x<br />
x<br />
x<br />
A-16 Appendix A
Administrative <strong>and</strong> Instructional Technology<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> Infrastructure:<br />
10,000 desktop <strong>and</strong> laptop computers<br />
75% Macintosh OS X, 25% Windows XP<br />
In 2006, the IT department, in consultation with many district stakeholders, created a<br />
Technology Plan 2007-2010 that will benefit student instruction <strong>and</strong> improve communication<br />
<strong>and</strong> business practices throughout the district. Additionally, professional development <strong>and</strong> user<br />
training needs are addressed. We are in year one of the plan <strong>and</strong> our focus for 2007-2008 is on<br />
creating <strong>and</strong> enhancing our technology infrastructure. We are building an Active<br />
Directory/Open Directory integrated Directory Services model, implementing a district-wide<br />
anti-virus solution, st<strong>and</strong>ardizing on Microsoft Office for all staff <strong>and</strong> students, <strong>and</strong><br />
implementing an enterprise asset management solution.<br />
Appendix A A-17
Administrative <strong>and</strong> Instructional Technology<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> follows industry best practices with regard to the Data Center.<br />
<strong>The</strong> four objectives in the design of a high performance data center are: Security, availability,<br />
scalability <strong>and</strong> manageability.<br />
Security: <strong>The</strong> data center has good physical security. Entry is controlled by key card <strong>and</strong> is<br />
strictly limited to select IT staff who need physical access to the data center to perform their job<br />
functions. Network security is robust, with firewalls, proxies <strong>and</strong> load-balancing appliances that<br />
ensure authentication, authorization, <strong>and</strong> encryption. <strong>The</strong> data center is environmentally<br />
controlled, <strong>and</strong> has both UPS <strong>and</strong> generator backup power capacity.<br />
Availability: the data center is highly redundant. Al servers conform to the BSD server<br />
st<strong>and</strong>ards with redundant hardware components (power supplies, processors, Hard drives, RAID<br />
(1, 5 or 10). We have backup procedures in place. Additionally, we have high availability <strong>and</strong><br />
failure provisions at the physical, data link, network, <strong>and</strong> application layers of the Open Systems<br />
Interconnection OSI model.<br />
Scalability: <strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> has addressed scalability issues with load balancing<br />
appliances at both the network <strong>and</strong> server levels.<br />
Manageability: <strong>The</strong> Network <strong>Operations</strong> Center (NOC) in IT supports the district by providing<br />
status on all Data Center servers <strong>and</strong> all district network equipment. All Data Center equipment<br />
can be remotely accessed <strong>and</strong> managed by a select group of IT staff <strong>and</strong> the Data Center has<br />
equipment in place that will automatically alert staff of potential issues.<br />
A-18 Appendix A
Administrative <strong>and</strong> Instructional Technology<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
<strong>The</strong> IT department has identified two primary areas of concern. <strong>The</strong> first is that while the<br />
Technology Plan called for a five year hardware replacement plan to be initiated, the<br />
district was not able to fund this initiative. <strong>The</strong>re are many machines in use throughout the<br />
district that are so old that they are more expensive to maintain than replace. <strong>The</strong> district<br />
needs to initiate a district-wide replacement strategy to ensure adequate access to<br />
technology for students <strong>and</strong> staff. <strong>The</strong> second area of concern is around having adequate<br />
technology staffing levels at all schools. <strong>The</strong> district implemented a “Tech Facilitator”<br />
model for building technology staff in 1995, but district growth has stretched this model<br />
beyond capacity. <strong>The</strong> district needs to build a system that will ensure that all schools have<br />
access to building technology staff to solve most problems at the local level. We are<br />
working on this very important aspect of our technology support.<br />
Appendix A A-19
FINANCIAL PLANNING, ACCOUNTING, AND REPORTING<br />
Guiding Principles<br />
Competent financial management is the hallmark of any successful business operation. <strong>The</strong><br />
operation of public education is a business of the first magnitude. Exp<strong>and</strong>ing dem<strong>and</strong>s for public<br />
services, decreased revenue, <strong>and</strong> increased dem<strong>and</strong>s for accountability make it imperative that<br />
educational leadership be geared to provide efficient, effective <strong>and</strong> economic school services.<br />
<strong>The</strong> school business official occupies a key position in ensuring that educational expenditures<br />
produce maximum educational returns. Thus the administration <strong>and</strong> staff must be continually<br />
aware of the changing tides of educational dem<strong>and</strong>s, social awareness <strong>and</strong> business operations.<br />
Modern management techniques must be understood <strong>and</strong> applied in all areas of the educational<br />
effort.<br />
Financial planning, use of prescribed accounting methods, clear, concise reporting, <strong>and</strong> objective<br />
evaluation are necessary prerequisites for competent school business management.<br />
Financial planning is essential to produce an orderly flow of funds from the local level <strong>and</strong> to<br />
determine priorities for the many services <strong>and</strong> needs that compete for funds in the school<br />
organization.<br />
<strong>The</strong> accounting system should be organized along the minimum requirements set by state statute.<br />
<strong>The</strong> system should be exp<strong>and</strong>ed to include the evaluation needs of management, proper controls,<br />
<strong>and</strong> adequate reporting in accordance with state statute, federal regulations <strong>and</strong> district policies.<br />
All reports required by local, state, <strong>and</strong> federal agencies should be readily available to properly<br />
account for current performance, the building of historical data, <strong>and</strong> future planning. Concise,<br />
timely reporting is the watchword.<br />
<strong>The</strong> proper <strong>and</strong> constant evaluation of planning, accounting, <strong>and</strong> reporting is important if the<br />
school system is to meet its obligation to the students <strong>and</strong> the citizens of the community.<br />
A-20 Appendix A
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
Organization<br />
# Question Yes No NI NA<br />
1 <strong>The</strong> lines of authority <strong>and</strong> responsibilities are clearly defined. x<br />
2 <strong>The</strong> objectives <strong>and</strong> purposes of the business office are clearly stated. x<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
Written policies <strong>and</strong> procedures governing the operation of the<br />
business office are followed.<br />
<strong>The</strong> district is seeking solutions to those fiscal problems arising in<br />
the district.<br />
<strong>The</strong> lines of communication between the business office, the<br />
superintendent, <strong>and</strong> school administration are effective.<br />
<strong>The</strong> lines of communication between the business office <strong>and</strong> the<br />
board of directors are effective.<br />
A copy of the district’s organizational chart is maintained <strong>and</strong><br />
updated as necessary.<br />
<strong>The</strong> business office is organized to achieve efficient <strong>and</strong> effective<br />
response to educational <strong>and</strong> management needs.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-21
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
<strong>Business</strong> Office Staffing, Facilities <strong>and</strong> Equipment<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
<strong>The</strong> office is appropriately staffed; staff is properly trained <strong>and</strong><br />
perform their functions in an effective <strong>and</strong> efficient manner.<br />
Staff development is provided for by means of outside workshops<br />
<strong>and</strong>/or in-service training sessions.<br />
Communication between departments is good <strong>and</strong> reviewed<br />
periodically.<br />
4 <strong>The</strong>re is minimal turnover of employees. x<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
Proper attendance, overtime, tenure, <strong>and</strong> seniority records are<br />
maintained.<br />
Office <strong>and</strong> accounting technology is updated periodically <strong>and</strong><br />
training provided in sufficient manner.<br />
<strong>The</strong> organization of the business office is satisfactory given staffing<br />
<strong>and</strong> responsibilities.<br />
<strong>The</strong> office facilities are adequate <strong>and</strong> provide sufficient work area<br />
for staff.<br />
<strong>The</strong> business office equipment is adequate for effective <strong>and</strong> efficient<br />
operations. <strong>The</strong> equipment furnished is being properly utilized to<br />
the greatest extent.<br />
<strong>District</strong> has an adequate financial software system in place which<br />
meets their current <strong>and</strong> changing needs.<br />
11 <strong>The</strong> accounting system is being evaluated <strong>and</strong> updated periodically. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-22 Appendix A
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
Financial Planning<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> board has developed a financial plan for at least two years<br />
covering both revenues <strong>and</strong> expenditures.<br />
2 Cash flow forecasts are used for investment planning strategies. x<br />
3<br />
4<br />
<strong>The</strong> district has appropriate policies <strong>and</strong> procedures for the<br />
investment of public funds that in part address risk level versus<br />
expected return, <strong>and</strong> periodically reports to the board the results of<br />
its investing activities.<br />
All funds are deposited on a timely basis; excess funds are properly<br />
invested.<br />
5 Does the district optimize interest earned on its reserves? x<br />
6<br />
7<br />
8<br />
9<br />
10<br />
<strong>The</strong> board has developed a capital needs program associated with<br />
the district master plan for the next five years.<br />
<strong>The</strong> district evaluates the advantages <strong>and</strong> disadvantages of various<br />
financing alternatives when acquiring major capital assets<br />
<strong>The</strong> community is properly informed about the current financial<br />
needs of the school system <strong>and</strong> the long-range financial capital plans<br />
of the board of directors.<br />
<strong>The</strong> district has established sound fiscal policy <strong>and</strong> procedures to<br />
ensure the appropriate funding of educational programs <strong>and</strong> the<br />
provision of attractive, st<strong>and</strong>ard, safe, <strong>and</strong> ADA compliant facilities<br />
pursuant to law <strong>and</strong> regulations.<br />
<strong>The</strong> district has established plans for use of school space<br />
considering such factors as student needs, enrollment, resources,<br />
program requirements <strong>and</strong> community needs.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-23
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
Budget Preparation<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong> district has a five-year enrollment projection developed using<br />
recognized techniques such as a cohort survival method <strong>and</strong> known<br />
information about future growth patterns in the district.<br />
Long-range projections of revenues <strong>and</strong> budget appropriations have<br />
been completed <strong>and</strong> plans developed to address any anticipated<br />
shortfalls. <strong>The</strong> long-range projections consider the reliability of<br />
funding from the legislature.<br />
Paper flow for budget preparation <strong>and</strong> implementation provides<br />
needed information for all parties concerned.<br />
<strong>The</strong> community is actively involved in budgeting <strong>and</strong> planning<br />
processes.<br />
Appropriate staff is actively involved in the budgeting, planning <strong>and</strong><br />
evaluation process.<br />
Staffing analyses <strong>and</strong> projections take into consideration contractual<br />
impacts, salary variances from turnover, <strong>and</strong> reductions in force.<br />
Retirements <strong>and</strong> vacancies are prepared <strong>and</strong> considered as part of<br />
the budget planning process.<br />
<strong>The</strong> district critically reviews the annual budget <strong>and</strong> determines final<br />
allocations based on its school improvement plan including student<br />
needs, educational goals, <strong>and</strong> objectives, facility needs, <strong>and</strong><br />
priorities.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-24 Appendix A
Appendix A A-25
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
Accounting<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> district maintains a system of accounting consistent with<br />
Generally Accepted Accounting Principles (GAAP).<br />
2 A requisition system is properly maintained. x<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
Prior approvals of all purchase orders are required to ensure need,<br />
price, <strong>and</strong> availability of funds.<br />
Accounting transactions are kept up to date, are balanced monthly,<br />
<strong>and</strong> are in sufficient detail to be useful by the various departments in<br />
preparing reports.<br />
Certificates of Participation are maintained for all bank accounts in<br />
excess of federally insured limits?<br />
Bills are paid promptly <strong>and</strong> authorized in accordance with policies<br />
adopted by the board of directors.<br />
Disbursements are recorded chronologically showing date, vendor,<br />
check number, purpose, <strong>and</strong> amount.<br />
Depositories have been authorized by the board of directors <strong>and</strong><br />
required signatures are affixed to all payments.<br />
9 Grants are approved by the board prior to funds being accepted. x<br />
10<br />
11<br />
12<br />
13<br />
14<br />
15<br />
16<br />
17<br />
18<br />
Has the district established adequate controls to ensure that state,<br />
federal, <strong>and</strong> private grants are fully spent? (*needs improvement)<br />
<strong>The</strong> accounting system allows for the expedient retrieval of<br />
information as needed.<br />
Receipts are issued for all cash received <strong>and</strong> deposits made on a<br />
daily basis.<br />
Internal audit procedures are maintained for all cash transactions in<br />
the district.<br />
Effective internal controls systems are used throughout the<br />
accounting system.<br />
<strong>The</strong> board has established policies that govern the operation of<br />
student accounts in the individual schools, including petty cash.<br />
Procedures are documented <strong>and</strong> followed pertaining to student<br />
accounts held at individual school locations?<br />
<strong>The</strong> (custodian of funds) (<strong>School</strong> bookkeeper) or other appropriate<br />
staff performs all required functions <strong>and</strong> provides reports on time.<br />
Internal audits are completed on school / student accounts to ensure<br />
integrity of the fund receipts <strong>and</strong> expenses?<br />
19 All bank accounts are reconciled monthly. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
*<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-26 Appendix A
Financial Planning, Accounting, <strong>and</strong> Reporting<br />
Reporting<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong> district’s financial reports are provided to the board of directors<br />
on a monthly basis.<br />
Budget appropriation status reports are made available <strong>and</strong><br />
appropriately distributed to all stakeholders on a monthly basis.<br />
Payroll reports agree to payroll file totals, are properly prepared,<br />
signed, certified <strong>and</strong> filed in a timely fashion.<br />
Gross wages on payroll 941 reports are reconciled to wage expense<br />
posted to the general ledger on a quarterly basis.<br />
Federal <strong>and</strong> state payroll liabilities are paid according to legal<br />
requirements?<br />
All financial reports required by the Department of Education are<br />
properly prepared <strong>and</strong> filed in a timely manner.<br />
All reports required for state <strong>and</strong> federal projects are filed with the<br />
proper agency.<br />
8 Reports are submitted to maintain bond rating agencies as required. x<br />
9<br />
10<br />
11<br />
12<br />
<strong>The</strong> annual audit report is discussed at a public meeting <strong>and</strong> audited<br />
financial statements are available for distribution to the public.<br />
<strong>The</strong> auditor’s recommendations as outlined in the management letter<br />
are promptly reviewed <strong>and</strong> a plan of action developed to implement<br />
changes where necessary.<br />
<strong>The</strong> district participates in Government Finance Officers<br />
Association (GFOA) or Association of <strong>School</strong> <strong>Business</strong> Officials<br />
International (ASBO) Meritorious Budget Awards program.<br />
<strong>District</strong> participates in GFOA or ASBO Certificate of Achievement<br />
program.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-27
<strong>School</strong> Purchasing Program<br />
<strong>The</strong> purpose of this chapter is to assist school business officials establish proper purchasing<br />
practices that are in full compliance with:<br />
Public school contract laws<br />
Administrative regulations<br />
<strong>School</strong> district policy<br />
Generally Accepted <strong>Business</strong> Practices<br />
<strong>The</strong> purchasing chapter is designed to achieve three goals:<br />
1. Follow the law <strong>and</strong> district policy on purchasing;<br />
2. Promote efficiency in the purchasing practices; <strong>and</strong><br />
3. Achieve savings of money through proper purchasing practices.<br />
<strong>The</strong> school business official will only achieve these goals through proper planning. One must<br />
allow enough leeway between generating a purchase order <strong>and</strong> the actual date materials or<br />
services are needed. Please think of purchasing in terms of a whole year. What items <strong>and</strong><br />
services will be needed on an annual basis?<br />
Through proper planning, you can eliminate much of the frustration that is encountered in all<br />
public school purchasing procedures.<br />
This chapter should be reviewed with the purchasing agent, department heads, teachers,<br />
secretaries, <strong>and</strong> others who are involved in the purchasing process. It is imperative that everyone<br />
adhere to all purchasing laws, regulations, policies <strong>and</strong> guidelines.<br />
When we measure the success or adequacy of the purchasing program, it is necessary to assure<br />
that the whole educational program is considered <strong>and</strong> that the purchasing is the result of <strong>and</strong><br />
fulfills the needs of the whole district regardless of the size or location of the school system.<br />
<strong>The</strong> efficiency of the purchasing program needs to be reviewed as it relates to the ability to<br />
purchase supplies, materials, <strong>and</strong> equipment at the lowest possible costs commensurate with the<br />
needs of the school <strong>and</strong> in accordance with all purchasing laws <strong>and</strong> regulations.<br />
A-28 Appendix A
<strong>School</strong> Purchasing Program<br />
Purchasing Procedures<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
<strong>The</strong>re is a clearly defined district policy/manual outlining<br />
purchasing procedures. Emphasis is placed on identifying<br />
user needs <strong>and</strong> developing clear specifications.<br />
Purchase orders are processed in a timely <strong>and</strong> efficient<br />
manner.<br />
Adequate procedures are set up for preparation <strong>and</strong><br />
processing of purchase orders.<br />
All purchase orders <strong>and</strong> vouchers are numbered <strong>and</strong><br />
accounted for.<br />
Is purchasing automated <strong>and</strong> fully integrated with your<br />
accounting system?<br />
An attempt is made to minimize the number of purchase<br />
orders issued.<br />
All purchase orders are signed by authorized personnel in<br />
accordance with district policy <strong>and</strong> ORS.<br />
8 Purchases are kept within budgeted figures. X<br />
9<br />
10<br />
11<br />
12<br />
13<br />
14<br />
15<br />
16<br />
<strong>The</strong>re are adequate procedures for purchasing small items<br />
from petty cash or other funds.<br />
<strong>The</strong> purchasing department requires that no purchase or<br />
commitments for purchases be made except through the<br />
business official or purchasing agent as applicable.<br />
<strong>The</strong> purchasing agent, where applicable, has authorization<br />
to make purchases within the law <strong>and</strong> the budget in<br />
accordance with district policy.<br />
Invoice extensions <strong>and</strong> additions are checked on bills for<br />
mathematical accuracy.<br />
Bills are paid on time <strong>and</strong> discounts are taken where cost<br />
effective<br />
Invoices/Vouchers <strong>and</strong> signed receiving copies are required<br />
prior to any payment of orders.<br />
Documentation on freight charges is made part of backup<br />
information on orders.<br />
<strong>The</strong>re is a procedure for payment <strong>and</strong> proper accounting of<br />
partial orders.<br />
17 Expenditures are charged to the proper line item account. X<br />
18<br />
Vendors are notified of terms, conditions, <strong>and</strong> payment<br />
procedures.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
x<br />
Appendix A A-29
19<br />
20<br />
21<br />
Deliveries are checked promptly, discrepancies noted, <strong>and</strong><br />
signed receiving copies forwarded to the business office for<br />
quick processing <strong>and</strong> payment.<br />
Poorly performing vendors are documented <strong>and</strong> removed<br />
from vendor lists in accordance with law <strong>and</strong> regulations.<br />
Does the district use a controlled credit or debit card system<br />
for spot purchases (
<strong>School</strong> Purchasing Program<br />
Bidding<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
State statutes, regulations <strong>and</strong> adopted policies are adhered<br />
to in the competitive procurement process.<br />
Requests for bids are publicly advertised <strong>and</strong> at a minimum<br />
meet all requirements of law <strong>and</strong> policy.<br />
Bid lists are complete enough to permit free, open, <strong>and</strong><br />
competitive bidding <strong>and</strong> to encourage a large number of<br />
bids.<br />
<strong>The</strong> notice to bidders adequately covers the various bid<br />
requirements, such as: time requirements, pertinent<br />
information regarding location of bid opening, bid<br />
documents required of bidders, etc.<br />
5 Bid bonds or bid deposits are required where applicable. X<br />
6 Performance bonds are required where applicable. X<br />
X<br />
X<br />
X<br />
X<br />
7<br />
8<br />
9<br />
10<br />
11<br />
12<br />
13<br />
<strong>The</strong>re are provisions for adequate insurance coverage as<br />
deemed necessary by contracts. (let’s discuss)<br />
Provisions are made for prevailing wage requirements <strong>and</strong><br />
prequalification of bidders as required by statutes.<br />
Labeled <strong>and</strong> sealed bids are opened only at time <strong>and</strong> place<br />
designated in the bid advertisement.<br />
Bids are publicly received in the presence of any parties<br />
bidding or their agents who desire to be present.<br />
Complete <strong>and</strong> accurate tabulations are made on bids where<br />
applicable.<br />
Awards of bids <strong>and</strong> contracts are made promptly <strong>and</strong> follow<br />
the statute as to the lowest responsible/responsive bidders.<br />
Bid awards are based on life-cycle costing, not just initial<br />
cost.<br />
<strong>The</strong>re are adequate safeguards to protect the school district<br />
if the successful bidder defaults on his contract.<br />
14 Bid files are kept on all bidding transactions. X<br />
15<br />
When required by policy, bid reports are presented to the<br />
board of directors in an accepted format listing<br />
recommendations for bid awards.<br />
x<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
x<br />
Appendix A A-31
<strong>School</strong> Purchasing Program<br />
Quotation Procedures<br />
# Question Yes No NI NA<br />
1<br />
Quotations are obtained on all items as required by statute,<br />
policy or public procurement guidelines.<br />
2 Quotation files are kept on all legally required quotations. X<br />
X<br />
Purchasing Personnel <strong>and</strong> Equipment<br />
# Question Yes No NI NA<br />
1<br />
2<br />
<strong>The</strong> business office is adequately staffed in relation to the<br />
purchasing function.<br />
Responsibilities <strong>and</strong> duties are clearly defined <strong>and</strong> job<br />
descriptions are available.<br />
3 <strong>The</strong> staff is receptive to new ideas, methods <strong>and</strong> procedures. X<br />
4<br />
In-service training is provided to staff in the purchasing<br />
area.<br />
5 <strong>The</strong>re are routine evaluations of the purchasing personnel. X<br />
6<br />
<strong>The</strong> office layout is conducive to efficient processing of<br />
purchasing functions.<br />
7 <strong>The</strong>re is adequate space for personnel <strong>and</strong> equipment. X<br />
8 A plan for upgrading equipment is in place. X<br />
9 Work flow is smooth <strong>and</strong> efficient based on a flow chart. X<br />
X<br />
X<br />
X<br />
X<br />
A-32 Appendix A
<strong>School</strong> Purchasing Program<br />
Related Purchasing Functions<br />
# Question Yes No NI NA<br />
1<br />
2<br />
An effort is made toward cooperative purchasing of<br />
supplies <strong>and</strong> equipment with other schools, Education<br />
Service <strong>District</strong>s, <strong>and</strong> local governments.<br />
An effort is made to use state contracts for purchasing<br />
purposes when applicable.<br />
X<br />
X<br />
Training<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
<strong>The</strong> superintendent or designee takes reasonable steps to<br />
provide training so that officers <strong>and</strong> employees responsible<br />
for the administration of public contracts are fully cognizant<br />
of all applicable laws, regulations, policies <strong>and</strong> procedures.<br />
<strong>The</strong> district has prepared <strong>and</strong> distributed a purchasing<br />
manual to all staff who participate in the purchasing<br />
program.<br />
Letters are sent to all vendors advising them of the district’s<br />
purchasing procedures. (on the distrct website)<br />
Memos are sent to all employees advising them of the<br />
district’s purchasing procedures. (on the distrct website)<br />
<strong>The</strong> school business administrator or purchasing agent<br />
provides an annual training session to all school staff<br />
participating in the purchasing program.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-33
Financial Planning, Accounting <strong>and</strong> Reporting<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
A-34 Appendix A
Financial Planning, Accounting <strong>and</strong> Reporting<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
Budgeting: Resource Allocation Methodology (RAM) – to allocate staffing to schools;<br />
Innovations Process Team (IPT): a <strong>District</strong> wide committee formed to discuss <strong>and</strong> plan for<br />
<strong>District</strong> programs, IPT has become a critical part of our budget process; budget committee<br />
members receive a “budget variance analysis” along with our proposed document. <strong>The</strong><br />
variance analysis discusses the reasons for all significant budget variations from the prior<br />
year. This saves the committee a significant amount of time.<br />
Accounting: In addition to an Audit Committee, the <strong>District</strong> recently hired an Internal<br />
Auditor. This person will help to improve our internal controls, provide compliance<br />
guidance to schools <strong>and</strong> departments <strong>and</strong> review operations to suggest efficiencies.<br />
Appendix A A-35
Food Service<br />
<strong>School</strong> food service operations may be the complete responsibility of the board of directors, may<br />
be contracted to a management company <strong>and</strong>/or concessionaire, or may be a combination of said<br />
operations. Regardless, the board of directors is ultimately responsible for any service provided<br />
to its students.<br />
When more than 5 percent of the students are found eligible, most school districts elect to<br />
participate in USDA sponsored meal programs such as, the National <strong>School</strong> Lunch Program,<br />
(NSLP), the <strong>School</strong> Breakfast Program, (SBP) <strong>and</strong> the Summer Food Service Program, (SFSP).<br />
<strong>District</strong>s that do not meet the above criteria may still select to operate a subsidized National<br />
<strong>School</strong> Lunch Program. If the district chooses not to participate in USDA sponsored child<br />
nutrition programs, they may choose to operate an a la carte program without funding, or may<br />
choose to not offer any program at all.<br />
Meals provided through (NSLP), (SBP) <strong>and</strong> (SFSP) shall meet minimum nutritional st<strong>and</strong>ards<br />
established by the U.S. Department of Agriculture.<br />
Each school, under the supervision of its sponsor, shall survey the parent or guardian of each<br />
student enrolled to determine which students are eligible to receive free or reduced-price meals<br />
<strong>and</strong>/or free milk. <strong>The</strong> purpose of the survey is to determine the 5 percent threshold. This survey<br />
shall be conducted using the “Application for Free <strong>and</strong> Reduced Price Meals or Free Milk” (as<br />
prescribed by the Secretary) pursuant to Federal Regulations (7CFR Part 245).<br />
This chapter contains assessment questions on planning, governance, federal requirements,<br />
nutrition, service, food preparation, <strong>and</strong> financial management.<br />
A-36 Appendix A
Food Service<br />
Organization <strong>and</strong> Administration<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
<strong>The</strong> objectives <strong>and</strong> purposes of the food service<br />
program are well defined <strong>and</strong> communicated to<br />
students, staff, parents, <strong>and</strong> community.<br />
Applications for free <strong>and</strong> reduced-price lunch are<br />
processed in accordance with USDA <strong>and</strong> State<br />
governmental guidelines.<br />
<strong>The</strong> required number of approved free or<br />
reduced-price applications are verified in<br />
conformance with guidelines. Verification is<br />
accomplished according to USDA & State<br />
regulations.<br />
Students eligible for free or reduced price meals<br />
are not overtly identified. Confidentiality about<br />
students’ meal status <strong>and</strong> income information is<br />
maintained according to USDA regulations.<br />
<strong>The</strong> following issues have been discussed <strong>and</strong><br />
determined by the district:<br />
A. Charge to students for meals. X<br />
B. Competitive foods policy is understood <strong>and</strong><br />
accepted.<br />
C. Offer vs. service policy has been established. X<br />
D. <strong>The</strong>re is an established procedure for<br />
gathering customer feedback.<br />
USDA required on-site reviews are completed by<br />
January 31 st of each year.<br />
Profit <strong>and</strong> loss statements are completed monthly<br />
with monthly sales <strong>and</strong> meal service numbers<br />
included.<br />
Required USDA edit checks are completed on a<br />
regular basis.<br />
Administration is familiar with appropriate<br />
personnel policies including salary schedule,<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X not sure<br />
policy is well<br />
understood by<br />
all principals.<br />
However,<br />
implementation<br />
of wellness<br />
policy AR’s<br />
will fix this.<br />
Appendix A A-37
10<br />
11<br />
12<br />
13<br />
14<br />
15<br />
16<br />
17<br />
18<br />
19<br />
20<br />
benefits, performance rating, job descriptions,<br />
<strong>and</strong> other pertinent information.<br />
<strong>The</strong> food service program serves as a practical<br />
application of sound nutrition <strong>and</strong> as a means of<br />
improving the health <strong>and</strong> nutrition of students.<br />
<strong>The</strong> food service program is under the<br />
supervision of a trained food service director who<br />
is a full-time employee with a primary interest in<br />
the administration of the food service program.<br />
<strong>The</strong> food service director meets the requirements<br />
established for the position by the board of<br />
directors.<br />
<strong>The</strong> food service director has a degree in Foods<br />
<strong>and</strong> Nutrition, Hospitality, Hospital Dietary Food<br />
Service Management, a combination thereof or<br />
equivalent experience.<br />
<strong>The</strong> scope of duties <strong>and</strong> responsibilities has been<br />
clearly defined for the position of food service<br />
director <strong>and</strong> all other administrative <strong>and</strong><br />
supervisory food service positions.<br />
<strong>The</strong> advantage <strong>and</strong> disadvantages of various<br />
types of food service organization have been<br />
studied.<br />
<strong>The</strong> salary schedule <strong>and</strong> benefits attract <strong>and</strong> hold<br />
competent employees <strong>and</strong> provide an incentive<br />
for advancement.<br />
<strong>The</strong> lines of authority <strong>and</strong> responsibilities are<br />
clearly defined for proper administration,<br />
supervision, <strong>and</strong> management of the food service<br />
program.<br />
Efforts are made to ensure that all students who<br />
qualify have access to meal benefits.<br />
Food Service staff at each school is identifies<br />
opportunities for improvement.<br />
Food Service staff at each school seeks solutions<br />
to food service issues.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
This is a very<br />
broad based<br />
statement -<br />
don’t<br />
underst<strong>and</strong><br />
what is being<br />
asked.<br />
Although we<br />
have had a few<br />
staff members<br />
leave their 4-5<br />
hr/day<br />
positions<br />
because they<br />
needed more<br />
hours or<br />
benefits.<br />
(Suggested<br />
edits)<br />
A-38 Appendix A
21<br />
22<br />
23<br />
24<br />
25<br />
26<br />
27<br />
28<br />
29<br />
30<br />
31<br />
32<br />
Nutrition education in the classroom is correlated<br />
with the school food service program.<br />
Opportunities are provided for students to<br />
develop acceptable table manners, eating<br />
patterns, <strong>and</strong> other social amenities.<br />
An established procedure for student <strong>and</strong> staff<br />
involvement in food service is utilized.<br />
Students are served in a timely <strong>and</strong> efficient<br />
manner.<br />
Competitive foods are not available during school<br />
meal periods in areas where food is served or<br />
eaten.<br />
Sufficient food service personnel are employed<br />
for the operation of the food service program.<br />
Clear-cut, well-organized job descriptions have<br />
been employed for all food service employee<br />
positions.<br />
Food service employees give evidence of training<br />
<strong>and</strong> interest in attitude, personal appearance, <strong>and</strong><br />
manners.<br />
Clean, attractive uniforms or clothes are worn by<br />
all food service employees.<br />
Both on-the-job <strong>and</strong> formal in-service training are<br />
provided for employees.<br />
An established procedure for evaluating<br />
employees’ performance is utilized.<br />
Food service personnel policies are clearly<br />
defined in writing <strong>and</strong> provided for all<br />
employees.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X Nutrition ed.<br />
Is correlated in<br />
the summer<br />
food service<br />
program, but<br />
not currently<br />
with the SBP<br />
& NSLP.<br />
However,<br />
Nutrition<br />
Services will<br />
be working<br />
with a cadre of<br />
health teachers<br />
to develop<br />
solid links with<br />
SBP <strong>and</strong><br />
NSLP.<br />
X Time is an<br />
issue!<br />
Unsure of what<br />
is being asked<br />
– involvement<br />
in what way?<br />
X See #5B<br />
Appendix A A-39
33<br />
34<br />
35<br />
<strong>The</strong> entire food service staff is aware of the<br />
objectives of the National <strong>School</strong> Lunch Program<br />
<strong>and</strong> the nutritional components of the school<br />
lunch meal pattern.<br />
Food Service personnel are encouraged to attend<br />
conventions <strong>and</strong> workshops.<br />
A method to measure productivity is used, e.g. a<br />
labor formula for computing meals produced per<br />
employee hour is being utilized.<br />
X<br />
X<br />
X<br />
A-40 Appendix A
Food Service<br />
Food Service Facilities<br />
<strong>School</strong>/Site<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
Meals are served to students in a dining area,<br />
including the use of classrooms for dining purposes<br />
when necessitated by school building limitation.<br />
<strong>The</strong> dining area is available to students who bring<br />
their lunches.<br />
<strong>The</strong> dining area <strong>and</strong> furnishings are attractive,<br />
durable, <strong>and</strong> easily cleaned.<br />
Separate dining space is provided for students <strong>and</strong><br />
faculty.<br />
<strong>The</strong> dining area is designed so it can be used for<br />
other purposes.<br />
Kitchen noises are not heard when the dining area<br />
is used for another purpose.<br />
7 <strong>The</strong> dining area meets lighting st<strong>and</strong>ards. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
8 <strong>The</strong> dining area is well ventilated. X<br />
9 Acoustical provisions reduce noise to a minimum. X<br />
10 Sanitary drinking water fountains are provided. X<br />
11<br />
12<br />
13<br />
14<br />
15<br />
<strong>The</strong> dining area has adequate litter containers <strong>and</strong><br />
efficient cleanup service.<br />
<strong>The</strong> dining area is designed <strong>and</strong> furnished to<br />
provide a required seating area to promote a safe<br />
<strong>and</strong> efficient traffic pattern.<br />
<strong>The</strong> floor is in good condition, safe, <strong>and</strong> easily<br />
cleaned.<br />
Lavatory facilities are located in the immediate<br />
proximity of the cafeteria.<br />
Equipment in kitchen <strong>and</strong> service areas meets all<br />
governmental sanitation st<strong>and</strong>ards <strong>and</strong> is suitable<br />
for school food service preparation <strong>and</strong> sufficient<br />
variety to meet preparation <strong>and</strong> feeding<br />
requirements.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Believe so,<br />
but am<br />
unsure what<br />
st<strong>and</strong>ard<br />
decibel level<br />
for café<br />
should be??<br />
Appendix A A-41
16<br />
17<br />
18<br />
19<br />
20<br />
21<br />
22<br />
23<br />
A receiving area is provided to properly receive<br />
food <strong>and</strong> supplies.<br />
Refrigeration facilities are sufficient to provide for<br />
safe holding of food <strong>and</strong> to permit economical<br />
purchasing.<br />
All foods are stored on shelves or off floor on<br />
pallets.<br />
Storage facilities are adequate to provide for safe<br />
food storage, economical purchasing <strong>and</strong> are easily<br />
accessible.<br />
Electrical switches are properly marked to prevent<br />
accidental turning off of refrigeration units.<br />
Mechanical dishwashing facilities or facilities for<br />
washing by h<strong>and</strong> using the 3-compartment sink<br />
method are provided.<br />
If mechanical dishwashing is used, adequate<br />
facilities exist to provide <strong>and</strong> maintain correct prerinse,<br />
wash <strong>and</strong> final rinse water temperatures.<br />
Garbage <strong>and</strong> refuse are disposed of in a sanitary<br />
manner.<br />
24 Precautions are taken for insect <strong>and</strong> rodent control. X<br />
25<br />
26<br />
27<br />
<strong>The</strong> kitchen, serving, storage, <strong>and</strong> dishwashing<br />
areas are well ventilated.<br />
<strong>The</strong> kitchen, serving, storage, <strong>and</strong> dishwashing<br />
areas meet lighting requirements.<br />
Adequate <strong>and</strong> appropriate dressing <strong>and</strong> lavatory<br />
facilities are provided for the food service staff.<br />
28 All equipment contains adequate safety devices. X<br />
29<br />
30<br />
31<br />
A regularly scheduled maintenance program is<br />
followed for the care of food service equipment.<br />
<strong>The</strong>re is an established program for equipment<br />
replacement.<br />
<strong>The</strong> school operates an open or closed cafeteria<br />
program.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
This is true<br />
for most<br />
schools 1 –<br />
2 sites<br />
experience a<br />
few<br />
problems.<br />
For ovens,<br />
refrigerators,<br />
freezers <strong>and</strong><br />
hoods.<br />
Does this<br />
refer to<br />
summer<br />
meals<br />
program?<br />
A-42 Appendix A
Food Service<br />
Food Preparation <strong>and</strong> Service<br />
<strong>School</strong>/Site<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> school schedule provides at least 20 minutes of “seat<br />
time” during meals for students <strong>and</strong> faculty, allowing for<br />
travel to <strong>and</strong> from classes.<br />
2 <strong>The</strong> food service program meets the needs of the students. X<br />
3<br />
4<br />
Menus meet nutritional requirements as stipulated by<br />
USDA.<br />
Menus are planned far enough in advance to facilitate good<br />
purchasing practices.<br />
5 Maximum utilization of donated commodities is practiced. X<br />
X<br />
X<br />
X<br />
6 Food is served in an attractive <strong>and</strong> appetizing manner. X<br />
7<br />
8<br />
Food is served at the lowest possible price <strong>and</strong> does not<br />
exceed state price limits as set forth in the child nutrition<br />
agreement.<br />
<strong>The</strong> food served meets at least the minimum USDA<br />
guidelines for each age group.<br />
9 Offer versus serve concept is utilized. X<br />
10 Variable pricing concept is utilized. X<br />
11<br />
Food is prepared according to st<strong>and</strong>ardized recipes that<br />
have been tested for optimum appearance palatability, <strong>and</strong><br />
retention of nutritive value.<br />
12 <strong>The</strong> food served retains nutritive value <strong>and</strong> flavor. X<br />
13 Efficient preparation <strong>and</strong> service of food are practiced. X<br />
14<br />
<strong>The</strong> foodservice program has a HACCP plan in place <strong>and</strong><br />
follows it.<br />
15 Food is properly stored, h<strong>and</strong>led, prepared, <strong>and</strong> served. X<br />
16<br />
17<br />
<strong>The</strong> school received a passing grade from the Health<br />
Department during their most recent inspection.<br />
Procedures are in place <strong>and</strong> tested to insure food maintains<br />
the appropriate temperature.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-43
Food Service<br />
Financial Management <strong>and</strong> Legal Requirements<br />
# Question Yes No NI NA<br />
1 <strong>The</strong> program is under central financial control. X<br />
2<br />
<strong>The</strong> established financial policies permit the serving of an<br />
adequate <strong>and</strong> satisfying meal at a minimum cost to students<br />
<strong>and</strong> other participants.<br />
3 <strong>The</strong> program operates on a nonprofit basis. X<br />
4<br />
5<br />
6<br />
Accurate accounting procedures <strong>and</strong> records are in effect<br />
for the control <strong>and</strong> management of money, labor, food, <strong>and</strong><br />
supplies.<br />
Employees who are responsible for the h<strong>and</strong>ling of funds<br />
<strong>and</strong> accounts are bonded.<br />
Staff h<strong>and</strong>ling funds in the cafeteria are appropriately<br />
bonded.<br />
7 All bills are verified in accordance with district policy. X<br />
8<br />
9<br />
10<br />
11<br />
12<br />
13<br />
14<br />
Competitive purchasing procedures in accordance with state<br />
<strong>and</strong> local regulations <strong>and</strong> applicable state statutes are<br />
followed in the purchase of all food <strong>and</strong> supplies.<br />
Established procedures are followed for properly receiving<br />
all food <strong>and</strong> supplies.<br />
An established system of inventory control is in effect for<br />
all food, supplies, <strong>and</strong> equipment.<br />
<strong>The</strong> procedure for payment of bills is in accordance with<br />
local, state, <strong>and</strong> federal policies <strong>and</strong> regulations.<br />
All staff members have proper physical examinations as<br />
prescribed by state <strong>and</strong>/or local health regulations.<br />
An accurate daily record is kept of the number of paid, free,<br />
<strong>and</strong> reduced-price school lunch meal pattern lunches<br />
served.<br />
Specifications <strong>and</strong> st<strong>and</strong>ards of quality are established for<br />
the purchase of food, supplies, <strong>and</strong> equipment.<br />
15 Monthly profit <strong>and</strong> loss statements are kept. X<br />
16<br />
17<br />
18<br />
Applications for free or reduced-price meals are properly<br />
processed <strong>and</strong> are on file.<br />
Notification has been made public of the availability of free<br />
or reduced-price meals.<br />
A daily record of the number of adult lunches served is kept<br />
separate from student meal records.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-44 Appendix A
19 <strong>The</strong>re is compliance with Title VI of the Civil Rights Act. X<br />
20<br />
21<br />
22<br />
23<br />
24<br />
All records, including menus as served, are kept for three<br />
years previous to the current year’s operation.<br />
Daily records are kept for individual schools in multiple<br />
units.<br />
All aspects of the National <strong>School</strong> Lunch Program<br />
Agreement are in compliance<br />
Monthly cafeteria reports are reconciled to money collected<br />
<strong>and</strong> deposited with all variances explained.<br />
Labor hour per meal is calculated monthly on a school by<br />
school basis to insure efficiency of operation.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-45
Food Service<br />
Board Policies<br />
# Question Yes No NI NA<br />
1<br />
If there is a central warehouse, the board has adopted a set<br />
of policies pertaining to central supply <strong>and</strong> distribution.<br />
2 Policies are broad based <strong>and</strong> not restricted. X<br />
3<br />
Policies are statements of philosophy <strong>and</strong> not procedural in<br />
nature.<br />
X<br />
X<br />
Administrative Procedure<br />
1<br />
<strong>The</strong> business official/program manager has prepared a<br />
manual of operational procedures for the central supply <strong>and</strong><br />
distribution function.<br />
2 <strong>The</strong> procedures/operation manual contains:<br />
Organizational chart<br />
Flow charts<br />
Simplified procedures of process<br />
Job descriptions<br />
Personnel rules <strong>and</strong> regulations<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-46 Appendix A
Food Service<br />
Elements of Central Supply Operation<br />
# Question Yes No NI NA<br />
1 <strong>The</strong> school system utilizes st<strong>and</strong>ard supply lists. X<br />
2<br />
3<br />
St<strong>and</strong>ard lists are identified by item, nomenclature, <strong>and</strong><br />
code.<br />
St<strong>and</strong>ard lists are classified into separate categories for<br />
subject areas.<br />
4 A separate list is provided for staple supplies. X<br />
5 <strong>Business</strong> office refines supply list into stock catalog. X<br />
6 Materials are purchased in large quantities. X<br />
7 Materials are purchased at any time of this year. X<br />
8 Purchases of wide range of items are carried in stock. X<br />
9 Sufficient quantities are carried for emergency needs. X<br />
X<br />
X<br />
Appendix A A-47
Food Service<br />
Central Supply-Physical Aspects<br />
# Question Yes No NI NA<br />
1 Storage space:<br />
2<br />
Is free of excessive temperature <strong>and</strong> humidity.<br />
Is readily accessible to delivery point.<br />
Provides flexibility for storing different types of materials.<br />
Takes into consideration damaged materials due to odor or<br />
leakage that might cause damage to other materials.<br />
Provides readily accessible material through orderly coded<br />
storage system.<br />
Storage areas are scientifically developed as to space<br />
requirements for:<br />
Receiving<br />
Opening packages<br />
Repacking<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
3<br />
<strong>School</strong> delivery<br />
Storage bins are internally organized as to shelving <strong>and</strong> bin<br />
location in conjunction with similar nomenclature in coding<br />
of items <strong>and</strong> in sequence with supply list.<br />
4 Physical layout facilitates shipping procedure sequence. X<br />
5<br />
6<br />
Security <strong>and</strong> protection of materials are sufficient <strong>and</strong><br />
effective.<br />
Modern labor savings devices are utilized: pallet load,<br />
forklifts, roller lines <strong>and</strong> hydraulic tailgates.<br />
X<br />
X<br />
X<br />
X<br />
A-48 Appendix A
Food Service<br />
Central Supply Procedures<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
<strong>The</strong>re is a specific assignment of responsibility for each<br />
step of supply process that is clearly understood by the<br />
school system.<br />
Stock is h<strong>and</strong>led with minimum outlay for unpacking,<br />
shelving <strong>and</strong> repacking for distribution.<br />
Provision is made for periodic inspection of stockroom to<br />
reveal obsolete <strong>and</strong> unused material.<br />
Inventories are periodically conducted to root out unused<br />
surplus or to identify unusual compensation.<br />
<strong>The</strong>re is a provision for delivery spot check of quantities or<br />
weight.<br />
6 Inventory procedures are efficient. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Food Service<br />
Distribution Procedures<br />
# Question Yes No NI NA<br />
1 Large school orders are drop-shipped to individual schools. X<br />
2<br />
Drop shipments are permitted for schools when a specific<br />
purchase order covers a single school building.<br />
3 Deliveries are made to schools daily. X<br />
4 Deliveries are made to schools weekly. X<br />
X<br />
X<br />
Appendix A A-49
Food Service<br />
Management Company Procedures<br />
<strong>School</strong> Administration<br />
# Question Yes No NI NA<br />
1<br />
Conducts periodic evaluations of the management contract<br />
<strong>and</strong> the management company’s performance to determine<br />
if using a Management Company is cost effective <strong>and</strong> in the<br />
best interest of the <strong>District</strong>.<br />
2 <strong>Review</strong>s <strong>and</strong> checks worksheets. X<br />
3 Establishes meal <strong>and</strong> a la carte prices. X<br />
4<br />
<strong>Review</strong>s, verifies, signs <strong>and</strong> submits monthly<br />
reimbursement voucher.<br />
5 <strong>Review</strong>s USDA commodity utilization. X<br />
6<br />
7<br />
8<br />
9<br />
Completes annual on-site reviews (monitors food service<br />
servicing lines).<br />
<strong>Review</strong>s monthly profit <strong>and</strong> loss statements <strong>and</strong> support<br />
documents.<br />
Processes meal applications according to USDA <strong>and</strong> State<br />
procedures <strong>and</strong> regulations<br />
Generates <strong>and</strong> maintains a master meal benefits eligibility<br />
list.<br />
10 Conducts the verification process. X<br />
11 <strong>Review</strong>s <strong>and</strong> approves menus each month. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
12<br />
Establishes the Food Service Advisory Board (students,<br />
teachers, <strong>and</strong> parents).<br />
X<br />
A-50 Appendix A
Food Service<br />
Management Company<br />
# Question Yes No NI NA<br />
1<br />
Makes regular presentations to <strong>School</strong> Board <strong>and</strong> parent<br />
organizations.<br />
2 Maintains an active customer advisory council. X<br />
3 Conducts promotions. X<br />
4 Conducts nutrition education. X<br />
5 Prepares payroll. X<br />
6 Makes analyses of trends <strong>and</strong> participation reports. X<br />
7 Conducts employee training. X<br />
8 Prepares proper menus <strong>and</strong> portioning. X<br />
9<br />
Follows USDA <strong>and</strong> State regulations for meal counting <strong>and</strong><br />
collection.<br />
10 Uses proper counting <strong>and</strong> accountability methods. X<br />
11 Provides support service (e.g., dietician, chef) X<br />
12 Prepares monthly profit/loss statements. X<br />
13 Conducts school meals initiative document preparation. X<br />
14<br />
15<br />
Meets all USDA regulations for each Child Nutrition<br />
Program it’s contracted to provide, (e.g. breakfast, lunch,<br />
summer, supper, after-school, snacks.)<br />
Passes Coordinated <strong>Review</strong> Effort (CRE) <strong>and</strong> <strong>School</strong> Meals<br />
Initiative (SMI) audits.<br />
16 Has a written HACCP plan <strong>and</strong> implements it. X<br />
Additions:<br />
Apart from the meal applications/verification functions, all of the items listed above that<br />
apply to non-management company run food service operations, would also apply to<br />
management company run operations.<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-51
Food Service<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
See notes next to some of the checklist items.<br />
A-52 Appendix A
Food Service<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
I believe that BSD has quite a few best practices in the following areas <strong>and</strong> would like to<br />
share them with the <strong>Review</strong> committee on their visit or e-mail documents.<br />
Meal Benefits: Free <strong>and</strong> Reduced Price Meal Application Processing<br />
<strong>Operations</strong> St<strong>and</strong>ards<br />
Staff Training<br />
Appendix A A-53
Food Service<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
None that I can think of now.<br />
A-54 Appendix A
HUMAN RESOURCE MANAGEMENT<br />
Guiding Principles<br />
An essential component to any effective educational program is employment of a sufficient<br />
number of qualified individuals to meet the goals of the district. Effective human resource<br />
management is essential to the district’s success in recruiting, selecting <strong>and</strong> retaining qualified<br />
staff. Human resource management includes:<br />
Recruiting <strong>and</strong> selecting personnel with the appropriate skills, knowledge <strong>and</strong> abilities.<br />
Planning for the movement of staff into, within, <strong>and</strong> out of the organization<br />
Implementation of a comprehensive <strong>and</strong> successful compensation <strong>and</strong> benefits program<br />
that will attract, motivate <strong>and</strong> retain qualified staff<br />
A comprehensive employee performance evaluation <strong>and</strong> reporting system that identifies<br />
areas that need improvement while providing positive reinforcement for effective<br />
performance<br />
Providing for employees’ safety by minimizing the risk of illness <strong>and</strong> injury in the<br />
workplace<br />
Training <strong>and</strong> developing staff members to enhance their capabilities<br />
In addition, developing <strong>and</strong> nurturing constructive relationships between labor unions <strong>and</strong> district<br />
administration supports a stable <strong>and</strong> productive educational environment.<br />
Appendix A A-55
Human Resources<br />
Organization, Planning & Management<br />
# Question – Yes No NI NA<br />
1<br />
2<br />
3<br />
<strong>The</strong> goals <strong>and</strong> objectives for the human resource function are<br />
aligned with the district’s long-range plan.<br />
<strong>The</strong> district develops, distributes <strong>and</strong> regularly updates a<br />
comprehensive employee h<strong>and</strong>book.<br />
<strong>The</strong>re are appropriate personnel policies including salary schedule,<br />
benefits, performance rating, job descriptions, <strong>and</strong> other pertinent<br />
information.<br />
4 Lines of authority <strong>and</strong> responsibility are clearly defined. x<br />
x<br />
x<br />
x<br />
5 <strong>The</strong> district offers new employee orientations to all new hires? x<br />
6<br />
Proper attendance, overtime, tenure, <strong>and</strong> seniority records are<br />
maintained.<br />
7 <strong>The</strong> district provides a comprehensive staff development program. x<br />
8<br />
<strong>The</strong> district maintains an effective <strong>and</strong> efficient benefit <strong>and</strong> leave<br />
program.<br />
9 Provision is made for substitutes in critical job areas. x<br />
10<br />
11<br />
12<br />
13<br />
14<br />
Employees are kept informed as to federal <strong>and</strong> state regulations with<br />
respect to COBRA <strong>and</strong> family leave.<br />
A written agreement covering terms <strong>and</strong> conditions of employment<br />
for all personnel is maintained.<br />
A list of all employees is maintained, which includes the date of<br />
employment, position titles <strong>and</strong> duties of each individual.<br />
All open positions are posted according to organizational policy<br />
prior to being filled?<br />
Compliance posters regarding wage/hour <strong>and</strong> Family leave laws are<br />
posted in accordance with BOLI Regulations?<br />
15 <strong>The</strong>re is minimal turnover of employees. x<br />
16 A system for analyzing staffing needs is utilized by the district. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
17<br />
18<br />
19<br />
Personnel records are maintained separate from payroll <strong>and</strong> benefit<br />
information <strong>and</strong> secured in fireproof storage.<br />
Communications between the district <strong>and</strong> labor unions are open <strong>and</strong><br />
honest.<br />
Complete personnel records are kept of all employees with<br />
provision for continuous evaluations.<br />
x<br />
x<br />
x<br />
A-56 Appendix A
20<br />
21<br />
22<br />
23<br />
Job descriptions that accurately identify the duties of each position,<br />
the experience, knowledge, skills, education <strong>and</strong> abilities required<br />
for all positions are maintained.<br />
<strong>The</strong> district has established a system for identifying changes in job<br />
requirements <strong>and</strong>/or duties for positions <strong>and</strong> making appropriate<br />
changes to the district’s compensation program when necessary.<br />
<strong>The</strong> current salary schedules are comparable for similar positions in<br />
other districts within the region.<br />
<strong>The</strong>re is compliance with applicable federal <strong>and</strong> state minimum<br />
wage laws.<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-57
Human Resource Management<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
A-58 Appendix A
Human Resource Management<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
Appendix A A-59
Human Resource Management<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
A-60 Appendix A
Risk Management -<br />
Insurance<br />
Risk Management is managing the potential for loss or injury through policies, procedures <strong>and</strong><br />
avoidance. <strong>The</strong> five fundamental elements of risk management are:<br />
Identification - <strong>The</strong> process of identifying <strong>and</strong> examining the potential sources of<br />
losses faced by the <strong>School</strong> <strong>District</strong>.<br />
Analysis - <strong>The</strong> assessment of the potential impact that various exposures can have on<br />
the <strong>School</strong> <strong>District</strong>.<br />
Control - An action to minimize, at the optimal cost, losses that strike the <strong>District</strong>.<br />
Financing - <strong>The</strong> acquisition of funds at the least possible cost to pay for the losses<br />
which strike the <strong>District</strong>. (Self-insure, eliminate the risk, transfer contractual to other<br />
party, or insurance.)<br />
Administration - <strong>The</strong> planning <strong>and</strong> risk management policy development <strong>and</strong> the<br />
implementation <strong>and</strong> monitoring of the risk management process.<br />
All departments of a school district are exposed to the perils of fire, theft, earthquake, burglary,<br />
work-incurred accidents, <strong>and</strong> liability for injury to the public. Some of these departments also<br />
have exposures involving possible loss of valuable papers <strong>and</strong> records, accounts receivable, loss<br />
of income, <strong>and</strong> extra expenses to continue operations.<br />
<strong>The</strong> ordinary conduct of school business is accompanied today by risks that were rare or<br />
unknown a few decades ago. Terrorism, gang warfare <strong>and</strong> drug trafficking, including guns <strong>and</strong><br />
knives, reach school property. Soaring health insurance costs <strong>and</strong> litigation threaten district<br />
financial assets. <strong>School</strong>s must also comply with an increasing number of government<br />
regulations, many of which require additional expenditures while creating new areas of liability.<br />
<strong>The</strong>refore, an intelligent approach to risk management <strong>and</strong> insurance/self insurance is necessary.<br />
Insurance is not purchased out of desire, but out of necessity. It provides protection for risks that<br />
can not be transferred to others <strong>and</strong> which you do not desire to self-insure. It isn’t a commodity<br />
that is enjoyed or displayed or sought after by its owner. It is like first aid equipment or spare<br />
tires, i.e., bought with the hope that it will never have to be used. Insurance should be the last<br />
line of defense <strong>and</strong> available after all other safeguards have failed.<br />
Appendix A A-61
Risk Management<br />
Workers Compensation Insurance<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Both a system of loss prevention <strong>and</strong> loss control exist, including<br />
the completion of incident reports.<br />
<strong>The</strong> district regularly requests proposals for compensation insurance<br />
services or review for self-insurance feasibility.<br />
3 Loss experience is obtained <strong>and</strong> reviewed regularly. x<br />
4<br />
5<br />
6 a<br />
b<br />
<strong>The</strong> Experience Rate Modification Report is verified annually<br />
against the latest Loss Experience Report for all three years included<br />
in the calculation.<br />
Payroll Audit Report is verified for proper classification of<br />
employees <strong>and</strong> elimination of overtime premium changes.<br />
<strong>The</strong> district maintains an accident review committee responsible for<br />
investigation of each incident.<br />
A written incident report is provided to the district safety committee<br />
once the investigation has been completed.<br />
7 <strong>The</strong>re is a planned safety program with evidence of activity. x<br />
8<br />
9<br />
Payroll Department maintains <strong>and</strong> validates records of absence due<br />
to work-related injuries <strong>and</strong> coordinates with insurance carrier.<br />
Individual claim files are established upon notification of pending<br />
claim.<br />
10 <strong>The</strong>re is an employee procedural h<strong>and</strong>book for job-related injuries.<br />
11<br />
12<br />
13<br />
14<br />
Employees are knowledgeable of the procedures to follow for<br />
medical treatment resulting from a job-related injury.<br />
Claims are reviewed by the business official, risk management<br />
department, or other appropriate district official in coordination with<br />
the safety program.<br />
Open <strong>and</strong> reserved claims are reviewed prior to the annual “Unit<br />
Stat” date. (not sure what this is)<br />
<strong>The</strong> district maintains an incentive program for safety in the<br />
workplace.<br />
15 <strong>The</strong> district maintains an injury log by location. x<br />
16<br />
A safety committee is active <strong>and</strong> minutes are kept of meetings for<br />
each location.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Facility Planning<br />
A-62 Appendix A
Well planned, well constructed schools greatly enhance any educational program. Poorly<br />
planned schools can restrict instructional programs, inhibit student learning, <strong>and</strong> waste money.<br />
Facing significant difficulty in securing the resources necessary to construct new facilities paired<br />
with increasing technology <strong>and</strong> dem<strong>and</strong>s for student achievement, require us to allocate<br />
sufficient time to the planning process.<br />
In addition to construction of new facilities, districts face the daunting task of repairing <strong>and</strong><br />
renovating old facilities. <strong>The</strong> primary goal of school plant operations <strong>and</strong> maintenance should be<br />
to provide both an acceptable environment <strong>and</strong> efficient services for the education of students.<br />
<strong>The</strong> operations <strong>and</strong> maintenance program should be evaluated in three categories.<br />
Physical Plant<br />
This includes buildings, HVAC systems, electrical, plumbing <strong>and</strong> l<strong>and</strong>scaping as well as<br />
equipment <strong>and</strong> furnishings.<br />
Personnel<br />
No matter how detailed a maintenance plan, unless the personnel responsible for implementing<br />
the plan are properly trained <strong>and</strong> compensated, the plan will remain just a good plan.<br />
Ongoing Maintenance <strong>and</strong> Custodial Care<br />
Ongoing maintenance includes items such as replacing lights, ceiling tiles, painting, etc. <strong>The</strong><br />
second area that must be implemented is the cleanliness of each building. Each custodian must<br />
be trained in the process of cleaning <strong>and</strong> be knowledgeable in the use of cleaning chemicals.<br />
Communication with the building principal <strong>and</strong> classroom teachers is essential..<br />
Appendix A A-63
Facility Planning<br />
Facilities Management<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
<strong>The</strong> district has established plans for use of school space<br />
considering such factors as student needs, enrollment,<br />
resources, program requirements <strong>and</strong> community needs, <strong>and</strong><br />
the maximum benefit of the community.<br />
<strong>The</strong> board of directors has adopted policies relative to the<br />
aims <strong>and</strong> objectives concerning building, plant operations,<br />
<strong>and</strong> maintenance programs.<br />
An organization chart indicating lines of responsibility is<br />
available <strong>and</strong> has been approved by the board of directors.<br />
A. An approved set of maintenance performance targets is<br />
published that is sufficient to carry out Board policy.<br />
B. Actual labor <strong>and</strong> material costs are recorded for each<br />
maintenance activity.<br />
C. Timely reports are available for analysis. X<br />
D. Analyses are conducted on a regular basis to assess if<br />
the maintenance performed is meeting targets.<br />
A. A comprehensive inspection program has been<br />
developed covering all critical building elements.<br />
B. Inspections are performed in accordance with the<br />
program <strong>and</strong> deficiencies are documented <strong>and</strong> prioritized in<br />
a backlog report.<br />
C. <strong>The</strong> backlog report contains cost estimates for each job. X<br />
A. Budgets support an adequate level of ongoing, routine<br />
maintenance that is linked to the physical plant size, age, or<br />
other relevant metrics<br />
B. Budgets adequately address the documented backlog of<br />
specific jobs.<br />
A blueprint file for all buildings is maintained in a central<br />
location including building <strong>and</strong> capacity statistics<br />
(maintenance office on CD), <strong>and</strong> a copy of the blueprint for<br />
each building is on file in the office of each building.<br />
Secretarial/clerical/staff support help is provided for the<br />
supervisor of buildings <strong>and</strong> grounds.<br />
A. Adequate budgets exist for minor alteration <strong>and</strong><br />
improvement jobs.<br />
B. A system exists to equitably allocate the minor<br />
improvement budget considering all Principals’ requests.<br />
C. Job planning <strong>and</strong> cost estimating capability exists for<br />
larger specific jobs.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-64 Appendix A
10<br />
11<br />
12<br />
D. A formal system exists for review <strong>and</strong> approval of<br />
specific jobs before they are approved for execution.<br />
E. A project management system is used for contracted<br />
specific jobs.<br />
Annual procurement compliance audits are conducted to<br />
ensure that purchasing policies are being followed.<br />
A long-range facilities management plan has been<br />
developed considering such factors as projected<br />
enrollments, student <strong>and</strong> program needs, life-safety issues,<br />
operating systems, repairs, renovations, additions <strong>and</strong>/or<br />
new buildings, site needs <strong>and</strong> environmental issues, <strong>and</strong><br />
community needs <strong>and</strong> uses.<br />
A long-range facilities maintenance plan considering<br />
systems’ warranties <strong>and</strong> normal wear <strong>and</strong> tear has been<br />
developed to keep facilities at their original operating<br />
condition <strong>and</strong> capacity.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Facilities Staff Preparation<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
Custodial/maintenance staff members are provided with at<br />
least annual in-service training.<br />
<strong>The</strong> staff is sufficiently trained or experienced to perform<br />
work in an efficient manner.<br />
Current job descriptions have been prepared <strong>and</strong> employees<br />
are fully aware of their responsibilities.<br />
Employees are made aware of existing board policies <strong>and</strong><br />
are informed of changes.<br />
A safety program is in effect <strong>and</strong> training is provided at<br />
least annually.<br />
Staff members are evaluated annually <strong>and</strong> written reports<br />
are kept on file.<br />
If applicable, a copy of the written collective bargaining<br />
agreement is available.<br />
Key members of maintenance staff are allowed <strong>and</strong><br />
encouraged to attend special seminars <strong>and</strong> workshops<br />
related to their field.<br />
Professional staff is instructed in proper use of equipment to<br />
help eliminate breakdowns <strong>and</strong> need for repairs.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-65
Facility Planning<br />
Facilities Maintenance<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
An adequate stock of supplies <strong>and</strong> materials are maintained<br />
to meet normal day-to-day requirements.<br />
<strong>The</strong>re is an efficient requisition procedure for the<br />
acquisition <strong>and</strong> distribution of supplies.<br />
All school personnel are aware of the procedures to be used<br />
when requesting the services of the maintenance<br />
department.<br />
A supervisor of buildings <strong>and</strong> grounds has the responsibility<br />
for supervision of the program.<br />
Uniforms or proper identification are provided by the<br />
district.<br />
All maintenance requests <strong>and</strong> follow-up are prepared in<br />
writing on prescribed forms.<br />
A safety program is in effect <strong>and</strong> training is provided at<br />
least annually.<br />
All maintenance requests are reviewed <strong>and</strong> processed by the<br />
supervisor of buildings <strong>and</strong> grounds or designee.<br />
9 A work schedule is established according to priorities. X<br />
10<br />
11<br />
<strong>The</strong> assignment of personnel to jobs is consistent with their<br />
job classification.<br />
Someone is responsible for the inspection <strong>and</strong> approval of<br />
all work completed.<br />
12 Adequate records of all work completed are maintained. X<br />
13<br />
Performance targets exist for small jobs below a specific<br />
threshold (e.g. 16 hours of labor)<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
14<br />
Job planning <strong>and</strong> cost estimating is done for larger specific<br />
jobs.<br />
15 A preventative maintenance program is in operation. X<br />
X<br />
A-66 Appendix A
Facility Planning<br />
Custodial Services<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
Housekeeping is monitored through the use of a daily work<br />
schedule. (Check list daily, nightly, weekly <strong>and</strong> monthly.)<br />
<strong>The</strong>re is a regular inspection process for housekeeping<br />
activities.<br />
A procedure for seasonal housekeeping activities (i.e.,<br />
window washing, floor stripping, waxing, carpet cleaning,<br />
etc.) are scheduled <strong>and</strong> inspected.<br />
Boiler rooms are properly cleaned <strong>and</strong> maintained in<br />
accordance with safety regulations.<br />
Chemicals are disposed of in accordance with local, state<br />
<strong>and</strong> federal regulations.<br />
Trash disposal containers are of safe design <strong>and</strong> maintained<br />
in accordance with health st<strong>and</strong>ards.<br />
Custodial supply closets are equipped with slop sinks <strong>and</strong><br />
hot <strong>and</strong> cold water.<br />
Hazardous materials manuals are maintained at each<br />
location for all chemicals present. (MSDS documents)<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-67
Facility Planning<br />
Safety<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
11<br />
Buildings are inspected by school personnel <strong>and</strong> at<br />
specified intervals by public inspectors as a precaution<br />
against explosion <strong>and</strong> fire.<br />
<strong>The</strong> installation of all electric conduits <strong>and</strong> wiring has been<br />
inspected as required by code.<br />
Fire extinguishers (appropriate to the area) <strong>and</strong> other fire<br />
fighting equipment are readily accessible, <strong>and</strong> selection is<br />
determined by area served <strong>and</strong> in accordance with code.<br />
Audible <strong>and</strong> visual fire alarms are distinct from regular<br />
program signals.<br />
Fire alarm stations are placed in accordance with code<br />
regulations.<br />
An alternate alarm system for use in case of electric power<br />
failure is available.<br />
All fire extinguishers are inspected <strong>and</strong> tagged monthly <strong>and</strong><br />
are approved annually.<br />
All fire alarms are placed throughout the entire building <strong>and</strong><br />
are audible <strong>and</strong> usable.<br />
<strong>The</strong> alarm system is designed so that the master control<br />
quickly designates the location of fire or machinery failure.<br />
Emergency shut-off switches <strong>and</strong> valves are located in areas<br />
where heavy duty equipment <strong>and</strong> machinery are used,<br />
including shops <strong>and</strong> labs.<br />
Emergency lighting backup system is installed in<br />
accordance with code regulations.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-68 Appendix A
Facility Planning<br />
Grounds Maintenance<br />
# Question Yes No NI NA<br />
1<br />
Provisions are made for timely snow removal for opening<br />
of schools.<br />
2 Trees, shrubs, <strong>and</strong> lawns are maintained. X<br />
X<br />
3 Site plan details are kept current. X<br />
4 Grounds are kept free of litter <strong>and</strong> graffiti. X<br />
5<br />
6<br />
Parking lots are kept clean <strong>and</strong> spaces are marked for<br />
parking.<br />
Physical education fields are maintained in a safe <strong>and</strong><br />
satisfactory condition.<br />
X<br />
X<br />
Appendix A A-69
Facility Planning<br />
Control of Asbestos-Containing Materials<br />
It is the responsibility of every school board in the state to determine the following concerning<br />
each building within its school district.<br />
1. Is asbestos present?<br />
2. If it is, how significant are existing or potential exposure problems?<br />
3. What control measures are needed?<br />
A-70 Appendix A
Facility Planning<br />
Inspection <strong>and</strong> Control<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
An Initial Survey has been performed for each facility to<br />
determine if there is asbestos containing building material<br />
(ACM) present or presumed asbestos containing material<br />
(PACM). Building plans <strong>and</strong> remodeling records may be<br />
consulted to help determine the existence of potential<br />
asbestos containing building materials.<br />
Buildings have been visually inspected every 6 months to<br />
locate any friable materials. Buildings have been reinspected<br />
once every three years <strong>and</strong> each identified PACM<br />
is touched <strong>and</strong> inspected to determine condition.<br />
As part of every six-month surveillance <strong>and</strong> three year reinspections<br />
all insulation on pipes, boilers, tunnel systems<br />
<strong>and</strong> HVAC penthouses have been inspected.<br />
All new construction has had a letter of certification from<br />
the general contractor/architect verifying that no asbestos<br />
containing material was used in the remodel or addition to<br />
any facility.<br />
Before any remodeling projects take place in a facility with<br />
PACM or ACM, has an Asbestos Abatement Consultant<br />
been retained to inspect <strong>and</strong> perform bulk sample analysis<br />
based on plans provided by the architect?<br />
Has an Asbestos Abatement Consultant been retained to<br />
develop an abatement <strong>and</strong> oversight plan for any abatement<br />
work that will need to occur in conjunction with facility<br />
remodeling.<br />
Have all asbestos inventory records for remodeled facilities<br />
been updated to reflect any changes that took place due to<br />
abatement.<br />
As part of every six-month surveillance <strong>and</strong> three year reinspections<br />
all insulation on pipes, boilers, tunnel systems<br />
<strong>and</strong> HVAC penthouses have been inspected.<br />
Have all positive bulk sample analysis been entered into the<br />
asbestos inventory records for each facility?<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-71
Facility Planning<br />
Designated Person<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
<strong>District</strong> must designate a person to ensure that all<br />
requirements are met.<br />
<strong>The</strong> district must ensure that the “Designated Person”<br />
receives training on a regular basis.<br />
<strong>The</strong> “Designated Person” is responsible for the following<br />
items:<br />
A. Ensure that workers <strong>and</strong> building occupants are<br />
informed annually of the existence of asbestos materials<br />
within the facility.<br />
B. Ensure that short-term workers are notified of the<br />
location of asbestos within the building.<br />
C. Ensure That Warning Labels Are Posted X<br />
D. Ensure that Management Plans are available for public<br />
inspection.<br />
E. Train custodians <strong>and</strong> maintenance staff who work in<br />
buildings containing ACBM <strong>and</strong> new employees within<br />
sixty days of hire.<br />
F. Consider whether any conflict of interest exists between<br />
any of the accredited personnel <strong>and</strong> should that influence<br />
the district in selecting accredited personnel.<br />
G. Ensures that notices have been posted in all buildings<br />
containing friable asbestos to notify the public of the<br />
presence of any such materials as required by law.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-72 Appendix A
Facility Planning<br />
Present <strong>and</strong> Potential Exposure to Asbestos<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
Visual inspections have been done in each facility to<br />
determine potential asbestos containing building materials<br />
(PACM). Bulk sample analysis has been performed before<br />
removal of any damaged PACM to determine if there is<br />
asbestos present.<br />
An Asbestos Abatement Consultant has been retained to<br />
inventory facilities <strong>and</strong> determine locations of PACM.<br />
Each facility shall have located on site, an inventory of all<br />
PACM <strong>and</strong> positive asbestos containing material (ACM).<br />
This inventory shall be kept in a designated area within the<br />
facility. <strong>The</strong> inventory shall be updated every six months<br />
<strong>and</strong> be made available for viewing by all employees,<br />
contractors <strong>and</strong> members of the public.<br />
Notices have been posted in all buildings containing friable<br />
asbestos to notify the public of the presence of any such<br />
materials as required by law.<br />
By law, an annual notification has been made to the public<br />
indicating K-12 school facilities where asbestos abatement<br />
has occurred.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-73
Facility Planning<br />
Asbestos Control Measures<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
AHERA certified individuals have been employed to<br />
identify areas in which asbestos-containing materials should<br />
be removed <strong>and</strong> replaced or encapsulated.<br />
A six-month surveillance is performed for every facility<br />
with asbestos containing building materials. This<br />
surveillance is performed by a trained <strong>District</strong> employee or<br />
by an Asbestos Abatement Consultant. <strong>The</strong> information<br />
gathered during this six-month surveillance is used to<br />
update the asbestos inventory records maintained for each<br />
individual facility within a school district<br />
An asbestos abatement expert has been employed to<br />
perform the re-inspection of all facilities, every three years,<br />
in school building with asbestos containing building<br />
materials. <strong>The</strong> expert provides a detailed report of findings<br />
to the LEA for the school district. <strong>The</strong> information gathered<br />
during this three- year re-inspection is used to update the<br />
asbestos inventory records maintained for each individual<br />
facility within a school district. Asbestos inspection records<br />
make note of signs of damage or deterioration.<br />
In carpeted areas, vacuum cleaners equipped with highefficiency<br />
particulate absolute (HEPA) filters are used.<br />
Hold annual m<strong>and</strong>atory asbestos awareness training for all<br />
maintenance <strong>and</strong> custodial staff that may come in contact<br />
with ACM or PACM in their facilities.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-74 Appendix A
Facilities Planning<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments: Page 2 #5c Do not have cost estimates for each job<br />
Page 3 #6 evaluations are done every two years<br />
Page 4 # 15 a preventative is in operation, but additional areas need to be included<br />
Page 6 # 9 Not all schools have this at this time, the districts bond projects will resolve this<br />
issue.<br />
Page 6 # 11 Emergency lighting is in accordance with code at the time of installation<br />
Page 2 #3 Org charts are established but not formally approved by the Board.<br />
Page 6 #6, Back up power is available to run the alarm system<br />
Page 6 #9, Location designation is available at most (90%) of our sites<br />
Appendix A A-75
Facility Planning<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices: 1. <strong>The</strong> school district use green cleaning products <strong>and</strong> paint products<br />
2. Communication…e mail reporting on status of work orders to all sites<br />
3. Implemented staff leadership <strong>and</strong> team building training<br />
4. Each site has a building reference manual for Custodians <strong>and</strong> Principals<br />
5. Use a stockless warehouse for custodial supplies <strong>and</strong> light bulbs…Just in time delivery.<br />
6. Use of prequalified lists of contractors <strong>and</strong> consultants<br />
7. Use of alternative contracting methods when appropriate (i.e.: CMGC)<br />
A-76 Appendix A
Facility Planning<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
Budgets <strong>and</strong> Staffing. Lack of an adequate model to link maintenance resources (staffing<br />
& budget) to physical plant size, age & growth<br />
Capability to evaluate customer work requests for scope, planning <strong>and</strong> perform<br />
independent cost estimating<br />
Scheduling system for in-house maintenance jobs<br />
Capacity to provide project management services for in-house maintenance jobs<br />
Accounting system is incapable of allowing the posting of individual job costs by project.<br />
Inadequate space <strong>and</strong> shop facilities at <strong>District</strong> Maintenance Dept compound. Automotive<br />
repair shop is a particular concern as is inadequate parking.<br />
Accounting practice that, in general, does not allow for 100% carry over of available<br />
maintenance project budgets from one FY to the next. Impacts ability to contract for work<br />
late in the FY in order to get head start on summer work in schools.<br />
Appendix A A-77
Risk Management<br />
Liability Insurance<br />
# Question Yes No NI NA<br />
1 <strong>The</strong> district regularly requests proposals for agent of record services. x<br />
2<br />
<strong>The</strong> district regularly requests a coverage/risk analysis from the<br />
agent of record or insurance provider.<br />
3 Comprehensive general liability/tort liability coverage is carried. x<br />
4 Comprehensive general liability is included in a multi-peril policy. x<br />
5<br />
6<br />
7<br />
An umbrella/excess policy is carried <strong>and</strong> coverage afforded under<br />
such a policy is at least as broad as primary policies.<br />
Coverage is provided for the use <strong>and</strong> maintenance of all district<br />
property.<br />
<strong>School</strong>-sponsored activities, both on <strong>and</strong> off school property, are<br />
covered.<br />
8 A. Liability for work performed by others is covered. x<br />
B. Others performing services under contract have provided<br />
evidence of liability <strong>and</strong> workers’ compensation insurance.<br />
9 A. Employed physicians <strong>and</strong> nurses are covered for malpractice. x<br />
10<br />
B. Physicians or other medical professionals providing services<br />
under contract have provided evidence of professional malpractice<br />
insurance.<br />
<strong>The</strong>re is personal injury liability coverage, or it is included under the<br />
comprehensive general liability policy.<br />
11 All transportation liability/property damage is covered x<br />
12 If elevators are present, elevator collision liability is covered. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
13<br />
14<br />
15<br />
16<br />
A. <strong>The</strong>re is coverage for use of premises <strong>and</strong> equipment by<br />
employees other than your own.<br />
B. Others using premises <strong>and</strong>/or equipment have provided evidence<br />
of liability insurance <strong>and</strong> signed hold-harmless agreement.<br />
Comprehensive automobile liability is carried on owned as well as<br />
non-owned vehicles, including interest of employees. Limit: $_10<br />
million___________<br />
Auto policy provides automatic coverage with reasonable notice to<br />
carrier.<br />
Minimum limits of automobile insurance are required for all<br />
personnel using personal vehicles for district business.<br />
x<br />
x<br />
x<br />
x<br />
x<br />
A-78 Appendix A
17 Property damage liability is covered. x<br />
18<br />
Appraisals of real property <strong>and</strong> equipment are completed on a<br />
regular basis. Let’s discuss<br />
Risk Management<br />
Burglary <strong>and</strong> <strong>The</strong>ft<br />
x<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> district does have burglary <strong>and</strong> theft coverage (or included<br />
under All-Risk or “Special” Property Insurance coverage.)<br />
Limit: $_100 million Deductible: $500,000________________<br />
(Amounts determined by size of district)<br />
2 Money <strong>and</strong> securities are covered. x<br />
3 Coverage is sufficient to cover periods of peak receipts. x<br />
4 Security systems are utilized in high risk areas to lessen v<strong>and</strong>alism. x<br />
x<br />
Boiler <strong>and</strong> Machinery<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong>re is a boiler <strong>and</strong> machinery policy. Limit: $100 million______<br />
Deductible: $__500,000________________<br />
2 Steel boilers, cast iron boilers <strong>and</strong> all pressure vessels are covered. x<br />
3<br />
Coverage form: limited<br />
broad<br />
comprehensive<br />
blanket<br />
4 Air conditioners are insured x<br />
x<br />
x<br />
Appendix A A-79
Risk Management<br />
Builder’s Risk<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Construction contracts clearly identify if the general<br />
contractor or the <strong>District</strong> is responsible for providing the<br />
builder’s risk policy for all course of construction work.<br />
An up to date builder’s risk policy is carried on new<br />
building work in course of construction.<br />
Interest of contractor <strong>and</strong> subcontractors shown on policy<br />
<strong>and</strong> certificates issued to contractors or to the <strong>District</strong> per<br />
the construction contract.<br />
Floater/Inl<strong>and</strong> Marine Policies<br />
x<br />
x<br />
x<br />
# Question Yes No NI NA<br />
1<br />
A floater policy is carried on school property that is moved<br />
from place to place including off-premise storage.<br />
x<br />
Garage Keeper’s Legal Liability<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
If an auto mechanic shop is operated, a garage keeper’s<br />
legal liability policy is carried.<br />
Limit: $ 10 million______________<br />
If there is such exposure, provision is made for coverage on<br />
fire <strong>and</strong> explosion, theft of auto, riot, civil commotion,<br />
malicious mischief <strong>and</strong> v<strong>and</strong>alism (for schools operating<br />
auto shop).<br />
Garage liability coverage is carried or exposures are<br />
covered under Comprehensive General Liability policy.<br />
x<br />
x<br />
x<br />
A-80 Appendix A
Risk Management<br />
Property Insurance<br />
# Question Yes No NI NA<br />
1 Property insurance is carried on all buildings <strong>and</strong> contents. x<br />
2 <strong>The</strong> school district is self-insured. x<br />
3 If fire insurance is carried, it is part of a multi-peril policy? x<br />
4 Property <strong>and</strong> contents are insured at replacement value. x<br />
5<br />
6<br />
7<br />
<strong>The</strong>re is an up-to-date appraisal of all real property.<br />
Date of appraisal: _________________________<br />
A recent statement of values is on file for each building <strong>and</strong><br />
contents.<br />
<strong>The</strong> policy is written on a “blanket” basis covering all<br />
properties.<br />
8 <strong>The</strong> policy insures each building separately. x<br />
9<br />
10<br />
11<br />
<strong>The</strong>re is an up-to-date schedule of rates prepared by the<br />
appropriate state <strong>and</strong> local fire insurance rating bureaus. ??<br />
<strong>The</strong>re are no penalties assessed for items that can be<br />
corrected at little cost.<br />
<strong>The</strong>re is a deductible on the fire insurance policy.<br />
Amount: $___500,000___________<br />
12 <strong>The</strong>re is a coinsurance clause. Percentage: ___0_______ x<br />
13<br />
<strong>The</strong>re is an Agreed Amount Endorsement waiving coinsurance<br />
clause.<br />
Amount of endorsement: $_____________________<br />
14 <strong>The</strong>re is a Valuable Papers Policy x<br />
15<br />
16<br />
17<br />
Property in a flood plain is covered by insurance under the<br />
FEMA program.<br />
Fire drills are performed at each location with appropriate<br />
documentation?<br />
Fire alarm systems <strong>and</strong> extinguishers are inspected to insure<br />
they are charged <strong>and</strong> properly working?<br />
18 Property is covered by insurance for earthquake damage. x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
x<br />
Appendix A A-81
Risk Management<br />
Extended Coverage<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Extended coverage is a part of the multi-peril policy or fire<br />
policy<br />
V<strong>and</strong>alism insurance is carried. Amount: $_100<br />
million________<br />
Deductible: $__500,000___________<br />
x<br />
x<br />
“All-Risk” Coverage<br />
# Question Yes No NI NA<br />
1 An “All-Risk” or “Special” form applies x<br />
Fidelity Bonds<br />
# Question Yes No NI NA<br />
1<br />
Statutory requirements are met for officials <strong>and</strong> key<br />
employees regarding surety bonds.<br />
2 A blanket fidelity bond is carried on all employees. X<br />
3<br />
<strong>The</strong> bond/crime coverage includes “full faithful<br />
performance of duty.”<br />
X<br />
X<br />
A-82 Appendix A
Risk Management<br />
General<br />
# Question Yes No NI NA<br />
1 All policies are safely secured. X<br />
2<br />
3<br />
4<br />
5<br />
Copies of all open claims are retained in the office <strong>and</strong><br />
reviewed regularly for status.<br />
Copies of loss experience reports are obtained from insurers<br />
<strong>and</strong> reviewed regularly for status.<br />
Claims in litigation are diarized for review <strong>and</strong> for dates of<br />
court hearings.<br />
All independent audit recommendations regarding<br />
insurance are reviewed <strong>and</strong> implemented in a timely<br />
fashion.<br />
6 <strong>The</strong> district utilizes an agent of record. X<br />
X<br />
X<br />
X<br />
X<br />
Safety <strong>and</strong> Security<br />
# Question Yes No NI NA<br />
1<br />
a<br />
b<br />
c<br />
<strong>District</strong> policies <strong>and</strong> procedures provide for the safety<br />
<strong>and</strong> security of students, employees <strong>and</strong> visitors while<br />
under the responsibility of the district.<br />
<strong>The</strong> district periodically reviews <strong>and</strong> updates its safety <strong>and</strong><br />
security policies <strong>and</strong> procedures to determine if they are<br />
appropriate for the current conditions.<br />
<strong>The</strong> district works with <strong>and</strong> integrates its safety <strong>and</strong> security<br />
program with the local/county/regional homel<strong>and</strong> security<br />
<strong>and</strong> emergency response programs.<br />
<strong>The</strong> district completes drills required by the state, including<br />
fire drills <strong>and</strong> bus evacuations, <strong>and</strong> tests emergency<br />
preparation for other conditions.<br />
d <strong>The</strong> district has a plan to address school violence. X<br />
e<br />
f<br />
g<br />
<strong>The</strong> district has guidelines for what is appropriate conduct<br />
for students, teachers, <strong>and</strong> staff.<br />
<strong>District</strong> procedures include a plan of how to communicate<br />
important information effectively to parents <strong>and</strong> the general<br />
public under all types of adverse situations, including<br />
weather, environmental <strong>and</strong> manmade.<br />
<strong>District</strong> procedures include a plan to address the care of<br />
students <strong>and</strong> employees as necessary under adverse<br />
conditions or shelter in place requirements.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-83
Risk Management<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
Please refer to our Comprehensive Safety Plan. Where do we begin? Let’s discuss.<br />
Dan Thomas, Risk Manager<br />
Risk Management<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
Please see the attached documents, then let’s discuss. Dan Thomas<br />
A-84 Appendix A
Risk Management<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
Our staff is very lean. We had 4 full time positions in 1989. <strong>The</strong> district was less than<br />
half it’s current size back then. <strong>The</strong>re are now 3.5 people putting out more <strong>and</strong> higher<br />
quality work. We could use a little help.<br />
Appendix A A-85
Student Transportation<br />
Student transportation is perhaps the most difficult of all areas to manage due to the number of<br />
students transported <strong>and</strong> the numerous methods of transportation.<br />
<strong>The</strong> purpose of this section is to identify the types of transportation that are provided to students.<br />
It is imperative that the local board of directors develop a policy on all areas of transportation.<br />
Home to <strong>School</strong>--Transportation provided to students from their residence to their educational<br />
site. This is required by ORS 327.043. Approved costs are reimbursed by the Oregon<br />
Department of Education.<br />
Field trips--Transportation provided to students for educational trips from the classroom to an<br />
outside event or site. <strong>The</strong>se are considered extensions of the classroom.<br />
Extra Curricular Non Reimbursable Trips--Transportation from school to sponsored events.<br />
Only selected groups, teams or individuals participate. This would include athletics.<br />
Special Education Transportation—Special education transportation is not only for students<br />
who are physically disabled, but may also include students who are identified as needing special<br />
transportation as part of the student’s individual education plan (IEP). Special education may<br />
also include the services of an individual aide to assist the student, if required in the student’s<br />
IEP.<br />
Aid in Lieu of Transportation—<strong>The</strong> district <strong>and</strong> the parents may agree that the parents will<br />
provide transportation for home to school services <strong>and</strong> the district will pay in lieu of the<br />
transportation. This amount may be set annually.<br />
Local <strong>District</strong> Owned/Operated Transportation—Many school districts own <strong>and</strong> operate their<br />
fleet of buses. <strong>The</strong> district must develop <strong>and</strong> implement procedures to ensure that the fleet of<br />
busses is well maintained on a regular basis. All drivers must be well trained in pupil<br />
transportation. It is imperative that the school district develop a policy on student transportation.<br />
A checklist is attached to assist the district in developing comprehensive transportation services.<br />
Contracted Service--<strong>District</strong>s may enter into an agreement with a transportation provider to<br />
provide their home to school services. This may also include extra curricular trips or districts<br />
may contract for the extra trips only.<br />
A-86 Appendix A
Student Transportation<br />
General Administration<br />
# Question Yes No NI NA<br />
1<br />
<strong>The</strong> district attempts to identify problems in transportation<br />
<strong>and</strong> seeks appropriate solutions.<br />
2 State statutes <strong>and</strong> policies are being followed. X<br />
3 <strong>District</strong> policies are being followed. X<br />
4 Safety:<br />
X<br />
A. In the event of an accident were there injuries to<br />
passengers, the driver, or others?<br />
B. Was there property damage <strong>and</strong> were any traffic<br />
violations to any drivers issued?<br />
5 Efficiency <strong>and</strong> Economy:<br />
X<br />
X<br />
X<br />
X<br />
6<br />
A. Trips are completed on schedule. X X<br />
B. Adequate number of vehicles is used when compared<br />
with geographic size <strong>and</strong> pupil population density.<br />
C. <strong>The</strong> amount of time students spend on a bus is<br />
reasonable.<br />
<strong>The</strong> nature <strong>and</strong> frequency of road failures <strong>and</strong> the frequency<br />
<strong>and</strong> nature of complaints received from drivers concerning<br />
the operation are minimal.<br />
7 Educational experiences are provided on the bus X<br />
8 <strong>District</strong> has a written transportation policy. X<br />
9 <strong>District</strong> has a written suspension <strong>and</strong> expulsion policy. X<br />
X<br />
X<br />
X<br />
X<br />
10<br />
<strong>District</strong> has supplemental plans on file with the department<br />
of education.<br />
X<br />
Appendix A A-87
Student Transportation<br />
Transportation <strong>Operations</strong><br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
<strong>The</strong> lines of authority <strong>and</strong> responsibilities are clearly<br />
defined for the proper administration, supervision, <strong>and</strong><br />
management of transportation services.<br />
Annual transportation budget requirements are clearly <strong>and</strong><br />
accurately outlined <strong>and</strong> documented.<br />
<strong>The</strong> contractor/district-owned combination has been<br />
evaluated for maximum efficiency.<br />
4 Current job descriptions exist for each position. X<br />
X<br />
X<br />
X<br />
5 Employees are formally evaluated at least annually. X<br />
6<br />
All employees have completed the fingerprint <strong>and</strong> criminal<br />
history checks prior to employment.<br />
7 Complete personnel records are kept for all employees. X<br />
8<br />
9<br />
10<br />
11<br />
12<br />
Staffing is adequate <strong>and</strong> has been reviewed with respect to<br />
guidelines established by state agencies.<br />
Complete cost records are maintained on all the operations<br />
(e.g., extracurricular runs, diesel vs. regular fuel vehicles,<br />
jointures).<br />
Purchasing procedures are followed in accordance with<br />
contract laws <strong>and</strong> local policy.<br />
Specifications <strong>and</strong> st<strong>and</strong>ards for supplies, equipment, <strong>and</strong><br />
contracted services reflect the quality <strong>and</strong> efficiency<br />
expectations of the district <strong>and</strong> are reviewed annually.<br />
Approved contracts exist for all personnel, jointures, <strong>and</strong><br />
contractors.<br />
13 Inventories of all equipment are perpetually maintained. X<br />
14<br />
15<br />
Adequate insurance <strong>and</strong> performance bonds exist where<br />
appropriate for district-owned vehicles <strong>and</strong> contractors.<br />
<strong>The</strong> following alternative methods of providing<br />
transportation services have been evaluated:<br />
A. district-owned <strong>and</strong> operated __________________ X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
B. contracted services, private __________________ X<br />
C. other district _____________________________ X<br />
A-88 Appendix A
D. paying parents in lieu of transportation __________ X<br />
E. combination systems _________________________ X<br />
16<br />
17<br />
<strong>School</strong>s <strong>and</strong>/or Transportation personnel instruct students in<br />
school bus safety, site emergency evacuation training, <strong>and</strong><br />
proper conduct in walking to <strong>and</strong> from buses <strong>and</strong> while on<br />
the bus.<br />
<strong>The</strong> lines of communication between the transportation<br />
department <strong>and</strong> the school principal are efficient <strong>and</strong><br />
effective.<br />
18 Disciplinary reporting procedures are clearly defined. X<br />
19<br />
20<br />
Student bus behavior requirements are documented in board<br />
policy <strong>and</strong> furnished to parents.<br />
A system for h<strong>and</strong>ling parental complaints/special requests<br />
exists.<br />
21 <strong>District</strong> uses tier routing. X<br />
22<br />
All accidents are reported to ODE <strong>and</strong> DMV. Reports filed<br />
promptly <strong>and</strong> completely. Follow-up investigation of<br />
accidents is conducted.<br />
23 <strong>District</strong> has an accident review committee. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
24 Driver h<strong>and</strong>book exists. X<br />
25 Buses are equipped with 2 way communication system. X<br />
26 <strong>District</strong> has dispatch hours. X<br />
27<br />
28<br />
Type 10 activity drivers are on an approved list with<br />
Department of Education <strong>and</strong> type 20 activity drivers have<br />
certificates as required.<br />
Routes are evaluated for efficiency when there are<br />
alternative schedules such as late starts or early releases.<br />
29 Routing software is used to insure efficient routing. X<br />
X<br />
X<br />
30 Fuel purchases are tracked. X<br />
31 Electronic time card system is used for drivers. X<br />
32 Idling policy is in place <strong>and</strong> enforced. X<br />
33<br />
<strong>District</strong> has video policy in place that addresses issues such<br />
as driver discipline, who can view the tapes <strong>and</strong> length of<br />
tape retention.<br />
X<br />
Appendix A A-89
34<br />
35<br />
Transportation supervisors receive training in recognizing<br />
drug <strong>and</strong> alcohol reasonable suspicion.<br />
A student count system exists that monitors student loads<br />
<strong>and</strong> provides feed back for drivers related to Over <strong>and</strong><br />
Under loading issues.<br />
X<br />
X<br />
A-90 Appendix A
Student Transportation<br />
<strong>School</strong> Bus Maintenance<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Mechanics are qualified <strong>and</strong> receive periodic training for<br />
maintaining transportation equipment <strong>and</strong> vehicles.<br />
Sufficient number of certified technicians required to<br />
perform annual certifications.<br />
3 Preventive maintenance program exists <strong>and</strong> is maintained. X<br />
4<br />
Vehicle maintenance request system is in place <strong>and</strong> used by<br />
all drivers.<br />
5 Fuel mileage is tracked. X<br />
6<br />
Maintenance requests are responded to in a timely, effective<br />
fashion. Drivers receive responses back once repairs are<br />
completed.<br />
7 Repair records are maintained on all vehicles. X<br />
8<br />
9<br />
Vehicle replacement schedule exists <strong>and</strong> is documented to<br />
ensure compliance with state requirements.<br />
10 Vehicles receive daily pre-trip inspection. X<br />
11<br />
Vehicles are inspected periodically by the transportation<br />
supervisor. Annuals are completed in accordance with state<br />
OAR.<br />
12 Shop vehicle is properly equipped. X<br />
13 Shop is clean <strong>and</strong> well maintained. X<br />
14 Shop has met OR OSHA st<strong>and</strong>ards. X<br />
15<br />
A hazardous materials program is in place which identifies<br />
waste generation amounts <strong>and</strong> clean up requirements.<br />
Training is provided to mechanics in reducing or<br />
eliminating generation <strong>and</strong> contact with these materials.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
Appendix A A-91
Student Transportation<br />
Student Transportation<br />
# Question Yes No NI NA<br />
1<br />
2<br />
Bus routes are designed in accordance with state statute,<br />
local policy <strong>and</strong> administrative regulation.<br />
Bus routes reflect planning in terms of maximum safety,<br />
service, <strong>and</strong> efficiency.<br />
3 Established criteria for bus stops are available <strong>and</strong> applied. X<br />
4<br />
5<br />
Bus routes are constantly reviewed <strong>and</strong> revised for better<br />
efficiency.<br />
Consideration has been given to staggered school hours to<br />
maximize utilization of school vehicles <strong>and</strong> personnel.<br />
6 Each student has a seat that fully supports them. X<br />
7<br />
Drivers are furnished with lists of students’ names,<br />
addresses, <strong>and</strong> telephone numbers in route <strong>and</strong> stop number<br />
sequence.<br />
8 Bus stops are located off busy roads whenever possible. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
9 Students do not cross the road where there is heavy traffic. X<br />
10<br />
Parking plans (maps) for unloading <strong>and</strong> loading of students<br />
are available at each school.<br />
11 Loading <strong>and</strong> unloading areas at school are supervised. X<br />
12<br />
13<br />
14<br />
15<br />
16<br />
17<br />
18<br />
19<br />
Bus schedules permit reasonable operation in less-thannormal<br />
conditions,. E.g., snow routes.<br />
Substitute drivers have current routes readily available prior<br />
to actual driving.<br />
Maximum seating utilization is made on all routes to<br />
minimize use of equipment.<br />
All bus routes are approved annually by the board of<br />
directors.<br />
Special routes or arrangements are made for special needs<br />
students in accordance with their individual education plans<br />
(IEPs).<br />
Special equipment to h<strong>and</strong>le h<strong>and</strong>icapped children is<br />
adequate.<br />
Maps exist for each route depicting stop locations <strong>and</strong><br />
itinerary.<br />
<strong>District</strong> is responsive to parent <strong>and</strong> public inquiries<br />
pertaining to transportation.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-92 Appendix A
20<br />
21<br />
Appropriate student behavior is maintained on buses, with<br />
students being held accountable for misbehavior during<br />
transportation.<br />
Parents <strong>and</strong> students are informed of district policy <strong>and</strong><br />
procedures involving misbehavior during transportation <strong>and</strong><br />
the related consequences.<br />
22 Students receive evacuation training as required by OAR. X<br />
X<br />
X<br />
Appendix A A-93
Student Transportation<br />
Bus Drivers<br />
# Question Yes No NI NA<br />
1<br />
Drivers possess good driving skills as evidenced by good<br />
driving records <strong>and</strong> personal observations.<br />
2 Physical exams are completed as required by OAR X<br />
3<br />
<strong>District</strong> has a method in place to evaluate that bus drivers<br />
meet the physical abilities requirements per OAR.<br />
4 Drivers attend driver safety programs. X<br />
5<br />
Drivers maintain clean vehicles as evidenced by regular<br />
spot inspections.<br />
6 Drivers complete post trip inspections as required. X<br />
7<br />
8<br />
Drivers maintain order on their bus using proven student<br />
management techniques. This is evidenced by a lack of<br />
student/parental complaints.<br />
Drivers complete a daily driver <strong>and</strong> school bus condition<br />
report as required by state agencies.<br />
9 Accident reports are filed promptly <strong>and</strong> completely. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
10 Driver is familiar with routes before transporting students. X<br />
11<br />
Drivers are properly licensed <strong>and</strong> certified, <strong>and</strong> receive<br />
training in compliance with state <strong>and</strong> federal requirements.<br />
12 Buses are kept clean inside <strong>and</strong> outside. X<br />
13 Drivers have in-route evaluations by qualified person. X<br />
14<br />
15<br />
16<br />
Special needs drivers have training in the special needs of<br />
the students they are transporting.<br />
Drug <strong>and</strong> alcohol testing is conducted in accordance with<br />
Federal regulations including pre-employment testing.<br />
Drivers report convictions for driving <strong>and</strong> criminal offences<br />
with 15 days.<br />
17 Use of temporary drivers is limited to 10 days per year. X<br />
18<br />
Driving hour limitation is followed in accordance with<br />
OAR.<br />
X<br />
X<br />
X<br />
X<br />
X<br />
A-94 Appendix A
Student Transportation<br />
Bus Driver Training<br />
# Question Yes No NI NA<br />
1<br />
2<br />
3<br />
4<br />
5<br />
Transportation supervisor has completed all driver training<br />
courses <strong>and</strong> requirements <strong>and</strong> annually attends management<br />
training programs.<br />
New drivers receive personal behind-the-wheel training<br />
before being assigned a route.<br />
Transportation supervisor periodically rides routes to<br />
observe drivers.<br />
In-service programs of safety awareness (minimum number<br />
of hours) are held regularly throughout the school year.<br />
Transportation supervisor <strong>and</strong>/or training department<br />
informs all new drivers of appropriate statutes, board<br />
policies, <strong>and</strong> administrative regulations relative to their<br />
position.<br />
6 Drivers have received all training required by OAR. X<br />
X<br />
X<br />
X<br />
X<br />
X<br />
7 <strong>District</strong> has a driver of the year program. X<br />
8<br />
Transportation department has an active safety committee<br />
that makes monthly reports to the district.<br />
X<br />
Appendix A A-95
Student Transportation<br />
Transportation Facilities<br />
# Question Yes No NI NA<br />
1 Buses are kept in a locked facility. X<br />
2 <strong>The</strong>re is a washing facility for the buses. X<br />
3 <strong>The</strong>re is sufficient parking for buses. X<br />
4 <strong>The</strong>re is sufficient parking for staff. X<br />
5 Transportation staff wear ID badges or uniforms. X<br />
6 Keys are not left unattended in buses. X<br />
7<br />
Video surveillance cameras are installed at transportation<br />
facility.<br />
8 Video surveillance cameras are installed in buses. X X<br />
X<br />
X<br />
A-96 Appendix A
Student Transportation<br />
This section is designed to allow you to provide the review team with other information you<br />
believe is pertinent to the review. Please provide comments with regard to any of the preceding<br />
items within the checklist.<br />
Comments:<br />
Several of the questions have been answered both Yes <strong>and</strong> No as both apply, depending on<br />
the situation.<br />
Transportation <strong>Operations</strong> #9 – We only have diesel buses.<br />
Transportation <strong>Operations</strong> #10 – Please add <strong>District</strong> policy<br />
Transportation <strong>Operations</strong> #16 – twice yearly same question as Student Transportation<br />
#22<br />
Transportation <strong>Operations</strong> # 18 clearly defined but not necessarily followed.<br />
Transportation <strong>Operations</strong> #22 it is not necessary to report all accidents to DMV or ODE<br />
Transportation <strong>Operations</strong> #26 not sure of the purpose<br />
Transportation <strong>Operations</strong> #34 supervisors are part of a staff group who receive this<br />
training<br />
Student Transportation #7 some of this is confidential information which is not available to<br />
drivers.<br />
Student Transportation #10 this information is available at Transportation <strong>and</strong> may be<br />
available at the schools<br />
Student Transportation #14 sometimes the greatest efficiency is reached with fewer<br />
children.<br />
Student Transportation #17 h<strong>and</strong>icapped is a term that is not used any more<br />
Bus Drivers #2 <strong>and</strong> DOT<br />
Bus Drivers #7 Drivers do use proven Student Management techniques but parents call in<br />
occasionally with concerns<br />
Bus Drivers #15 We do 5 types of drug <strong>and</strong> alcohol testing<br />
Bus Drivers #17 per driver<br />
Bus Driver Training #2 receive one on one training per ODE<br />
Appendix A A-97
Bus Drivers #8 This committee does not report to the <strong>District</strong> but reports according to<br />
OSHA guidelines<br />
Transportation Facilities #7 surveillance is installed at Allen only<br />
Bus Drivers #8 all buses do not have surveillance system.<br />
A-98 Appendix A
Student Transportation<br />
Identify those “Best Practices” your district utilizes in this area. You can attach support<br />
documents here if you would like to. Electronic copies of these documents may be requested<br />
during the review.<br />
Best Practices:<br />
Drivers have medical protocols for students<br />
Drivers must receive their keys from a staff member who has received the drug <strong>and</strong> alcohol<br />
training<br />
Appendix A A-99
Student Transportation<br />
You may also want to identify certain areas that you would like to have the review team pay<br />
particular attention to or discuss with you during the review, identify those items here.<br />
Concerns:<br />
Increased number of students, <strong>Beaverton</strong> population growth <strong>and</strong> traffic congestion, no<br />
change in bell times.<br />
A-100 Appendix A
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
APPENDIX B<br />
Supplemental Documents <strong>Review</strong>ed<br />
<strong>District</strong> Goals<br />
Human Resource Department Improvement Plan<br />
Human Resource Department Organizational Chart<br />
Classified Substitute H<strong>and</strong>book<br />
Licensed Substitute H<strong>and</strong>book<br />
Interview Summary Sheet<br />
Code of Professional Conduct <strong>and</strong> Annual Notices for Educational Practitioners (Rev.<br />
8/2007)<br />
Critical Friends Group Training Manual<br />
Summary of Benefits for Administrators<br />
Administrator Salary Schedules<br />
Classified Collective Bargaining Agreement<br />
Classified Salary Schedules<br />
Licensed Collective Bargaining Agreement<br />
Memor<strong>and</strong>ums of Underst<strong>and</strong>ing with BEA<br />
<strong>District</strong> Statistics (Historical <strong>and</strong> Current Indicators from State Reports <strong>and</strong> BSD Annual<br />
Survey)<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> 2007 Annual Survey of Staff, Parents <strong>and</strong> Students in 4-12<br />
Recent Reports to Teachers St<strong>and</strong>ards <strong>and</strong> Practices Commission<br />
Recent Grievance Filings<br />
Recent Staff Complaints from Parents<br />
Licensed Employee Exit Survey<br />
Classified Employee Exit Survey<br />
Licensed Professional Growth <strong>and</strong> Evaluation Program (in development,<br />
implementation scheduled for 2008-09)<br />
FMLA/OFLA Leaves Information Sheet<br />
Leave of Absence Guidelines<br />
Leave Practices<br />
HR E-Pay Form<br />
ODE Criminal History Verification (Form 581-2282-M)<br />
I-9 Form<br />
W-4 Form<br />
2007-08 Listing of Employees, Assignments <strong>and</strong> FTEs<br />
Job Descriptions for Licensed, Classified, Administrative <strong>and</strong> Supervisory positions<br />
<strong>District</strong> Goal Report Fall 2007<br />
Department Statistics<br />
St<strong>and</strong>ard Operating Procedures<br />
Appendix B A-101
A-102 Appendix B
Appendix C A-103
A-104 Appendix C
Appendix C A-105
A-106 Appendix C
Appendix C A-107
A-108 Appendix C
Appendix C A-109
A-110 Appendix C
Appendix C A-111
A-112 Appendix C
Appendix C A-113
A-114 Appendix C
Appendix C A-115
A-116 Appendix C
t<br />
e<br />
c<br />
h<br />
n<br />
o<br />
l<br />
o<br />
g<br />
y<br />
2007 - 2010<br />
p<br />
l<br />
a<br />
n<br />
S T U D E N T S<br />
F A C U L T Y<br />
S T A F F<br />
T R A I N I N G<br />
C O M M U N I T Y<br />
Appendix D A-117
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Table of Contents<br />
Introduction 3<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> Goal for 2004 - 2009 4<br />
<strong>The</strong> Goal Information <strong>and</strong> Technology Department 4<br />
Information <strong>and</strong> Technology Core Values 4<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> Technology Profile 5<br />
Technology Focus Areas 2007 – 2010 7<br />
Technology Focus Area: Students 8<br />
Technology Focus Area: Staff 10<br />
Technology Focus Area: Communication 12<br />
Technology Focus Area: Infrastructure 14<br />
Staffing Needs 16<br />
Physical Facilities 19<br />
Conclusion 19<br />
A-118 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Introduction<br />
Technology has changed the way that we live <strong>and</strong> work in our society <strong>and</strong> those<br />
changes profoundly impact the way that we learn as well. In order for students to<br />
succeed in the information <strong>and</strong> technology age, schools <strong>and</strong> classrooms must be<br />
equipped with the tools, teaching methods, <strong>and</strong> environment that best support the<br />
learning process.<br />
<strong>The</strong> purpose of this document is to create <strong>and</strong> articulate a strategic technology vision to<br />
guide the implementation of technology for the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> (BSD) through<br />
the year 2010 <strong>and</strong> provide alignment with the <strong>District</strong> Goal, the Oregon State<br />
Educational Technology Plan <strong>and</strong> the National Educational Technology Plan. This plan<br />
conveys the next steps in using technology more productively <strong>and</strong> integrating it more<br />
thoroughly into the teaching <strong>and</strong> learning environment.<br />
<strong>The</strong> previous 5 year plan was created in 2002 <strong>and</strong> examination of that plan illustrates<br />
that a number of goals have been realized or are in process. <strong>The</strong> creation of a <strong>District</strong><br />
data warehouse, the introduction of wireless networking, initial implementation of single<br />
sign-on, <strong>and</strong> the purchase <strong>and</strong> implementation of a Storage Area Network (SAN) are<br />
beneficial technologies introduced throughout the <strong>District</strong> during this time. <strong>The</strong> first<br />
iteration of an intranet web portal will be introduced in January of 2007.<br />
This technology plan for the period of 2007 through 2010 is focused on technologies<br />
that benefit student instruction <strong>and</strong> improve communication <strong>and</strong> business practices<br />
across the <strong>District</strong>. With the change <strong>and</strong> improvement of hardware, software, <strong>and</strong><br />
business practice, professional development <strong>and</strong> user training is also paramount. In<br />
addition, there is awareness that our “learning community” does not only consist of<br />
students <strong>and</strong> staff, but includes parents <strong>and</strong> other community organizations with whom<br />
we communicate <strong>and</strong> strive together to benefit our students. <strong>The</strong> ability of technology to<br />
facilitate improved <strong>and</strong> more efficient communication, both internally <strong>and</strong> externally, will<br />
support the goal of academic achievement for our students by involving all stakeholders<br />
<strong>and</strong> providing them with the best information to guide decision-making.<br />
Appendix D A-119
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> Goal for 2004-2009:<br />
Increase academic achievement <strong>District</strong>-wide with a special emphasis on literacy <strong>and</strong><br />
mathematics gains for each student. <strong>The</strong> intent is to give every student the skills to<br />
succeed in challenging courses, meet academic st<strong>and</strong>ards, graduate from high school<br />
<strong>and</strong> be fully prepared for a range of post-secondary education <strong>and</strong> vocational options.<br />
<strong>The</strong> Goal of the Information <strong>and</strong> Technology Department:<br />
<strong>The</strong> goal of the Information <strong>and</strong> Technology (IT) Department is to design, build,<br />
maintain, <strong>and</strong> enhance technology for our students <strong>and</strong> staff, enabling them to make<br />
efficient use of information technologies in their respective environments. To that end,<br />
the IT Department assesses new technologies <strong>and</strong> integrates them in innovative ways<br />
to support the <strong>District</strong>’s goal of increased academic performance for all students.<br />
Our commitment is to enable the effective <strong>and</strong> efficient use of technology as part of the<br />
community's investment in educating children.<br />
Information <strong>and</strong> Technology Core Values:<br />
<strong>The</strong> terms <strong>and</strong> concepts listed below were the product of a full meeting of the IT<br />
Department with the goal of identifying the core values <strong>and</strong> supporting themes of the<br />
Information <strong>and</strong> Technology Department.<br />
Respect for others<br />
Respect; courtesy; kindness; compassion; caring; positive;<br />
celebrating <strong>and</strong> honoring diversity<br />
Honesty<br />
Fairness; equality; justice; trustworthiness; ethical<br />
Integrity<br />
Transparency; loyalty; dependable; accountability; follow-through,<br />
professional conduct; responsible; responsiveness<br />
Collaboration<br />
Teamwork; cooperation; Helping others; flexibility<br />
Community<br />
Creativity; sharing; life-long learning; communication; customer service;<br />
organization; humor; fun<br />
A-120 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> Technology Profile<br />
Connectivity<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> has in place a high speed, large scale Local Area<br />
Network (LAN) that connects all campuses <strong>and</strong> other buildings to the central data center<br />
located in the Administration building. <strong>The</strong> <strong>District</strong> Data Center houses much of the<br />
equipment responsible for internet connectivity (100 Mbps Ethernet), network-based<br />
services, servers, <strong>and</strong> storage equipment used throughout the <strong>District</strong>. Additionally, the<br />
Administration building houses the <strong>District</strong>’s telephone <strong>and</strong> voicemail systems.<br />
<strong>The</strong> various school sites <strong>and</strong> other departmental buildings are equipped for connectivity<br />
to centralized systems. Each location has data <strong>and</strong> telephone switches that connect to<br />
the fiber optic physical layer of the network. Classroom <strong>and</strong> office spaces are wired to<br />
support telephone <strong>and</strong> 10/100 baseT Ethernet.<br />
Wireless technology is deployed in various locations throughout the <strong>District</strong> using<br />
802.11b (11 Mbps) access points. <strong>The</strong> wireless network does not use Enterprise<br />
Wireless Access Points (APs) <strong>and</strong> as such, lacks sophisticated security <strong>and</strong><br />
management features.<br />
Client Computer Hardware<br />
<strong>The</strong> <strong>District</strong> has an estimated 10,000 client computer workstations in production. <strong>The</strong><br />
client computers are primarily Macintosh desktop <strong>and</strong> laptop computers with an<br />
estimated 75% presence in the <strong>District</strong>. Windows computers comprise the remaining<br />
25%. Client computers range in age from 1 to over 7 years. At present, there is no<br />
technology replacement plan in place for <strong>District</strong> workstations, laptops, <strong>and</strong> peripheral<br />
equipment such as printers, scanners, document cameras, <strong>and</strong> projectors. Operating<br />
systems in use include Windows 98, NT, ME, 2000 <strong>and</strong> XP <strong>and</strong> Macintosh OS 8.6<br />
through OS X. Newer Macintosh computers running OS X can be remotely managed,<br />
patched, <strong>and</strong> imaged. <strong>The</strong>re is no enterprise-wide system in place for the management<br />
of Windows desktop or laptops.<br />
Client Computer Software<br />
Most computer workstations for teachers <strong>and</strong> students use Appleworks for word<br />
processing, spreadsheet, database <strong>and</strong> presentation software. Central Office <strong>and</strong><br />
school site office staff use various versions of Microsoft Office. For calendaring<br />
software, the Central Office <strong>and</strong> high school site offices use MeetingMaker. Other<br />
school sites <strong>and</strong> all teachers do not have access to an enterprise calendaring system.<br />
Anti-virus software is not installed on classroom computers throughout the <strong>District</strong>, but<br />
the software is recommended for purchase by the school or office at the time of<br />
computer purchase. At present, there is no way to determine if computers have antivirus<br />
software installed, or if installed, if the anti-virus software is using the latest virus<br />
definitions or is configured properly to provide optimum security to the <strong>District</strong> network<br />
infrastructure.<br />
Appendix D A-121
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
User Training<br />
<strong>The</strong> Information <strong>and</strong> Technology department provides a variety of individual <strong>and</strong> group<br />
training opportunities for staff after school, on designated inservice days, <strong>and</strong> during the<br />
summer. User training is conducted at two <strong>District</strong> training facilities, at various school<br />
<strong>and</strong> ancillary sites, <strong>and</strong> online via the web. More than 180 sessions were offered in the<br />
2005/2006 school year for certified, classified, <strong>and</strong> administrative staff on eSIS, desktop<br />
applications, <strong>and</strong> technology integration into the classroom. Some series of classes<br />
provide participants with training on a particular peripheral device (e.g. digital cameras,<br />
microscopes, <strong>and</strong> music keyboards) as well as the device itself for use in the classroom.<br />
Classes are available that allow teachers to earn college graduate credit. As new<br />
hardware <strong>and</strong> software are implemented throughout the organization, training needs will<br />
increase in terms of the number of classes, breadth of subject matter, <strong>and</strong> levels of<br />
complexity.<br />
Research <strong>and</strong> Reporting<br />
<strong>The</strong> <strong>District</strong> has needs for research <strong>and</strong> data analysis for both internal data-driven<br />
decision-making <strong>and</strong> for reporting at State <strong>and</strong> Federal levels. Research <strong>and</strong> data<br />
analysis is used to for administrative planning <strong>and</strong> to assist with program evaluation.<br />
<strong>The</strong> data warehouse, introduced in September of 2006, is a tool providing more flexible<br />
<strong>and</strong> immediate data access to administrators. <strong>The</strong> data analysis, reporting, <strong>and</strong><br />
research needs of the <strong>District</strong> have been increasing over time both in quantity <strong>and</strong> in<br />
complexity of requests.<br />
Enterprise Systems<br />
<strong>The</strong> <strong>District</strong>’s student information system (SIS) is eSIS, a java-based, cross-platform<br />
application used by <strong>District</strong> personnel for classroom management <strong>and</strong> creating reports<br />
for <strong>District</strong>, State, <strong>and</strong> Federal reporting requirements.<br />
<strong>The</strong> <strong>District</strong> has in place a <strong>District</strong>-wide library system called Horizon, which provides<br />
students <strong>and</strong> staff with 24/7 access to a true union catalog of <strong>District</strong> libraries’ print <strong>and</strong><br />
electronic collections.<br />
<strong>District</strong> staff use FirstClass for email communication. Students are provided with Open<br />
Web Mail, an open-source web email application.<br />
<strong>The</strong> <strong>District</strong>’s financial, HR, <strong>and</strong> payroll systems are accessed through a product called<br />
IFAS from SunGard Bi-Tech.<br />
A-122 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Areas 2007 - 2010<br />
<strong>The</strong> Information <strong>and</strong> Technology Department, working in conjunction with the Division of<br />
Teaching <strong>and</strong> Learning <strong>and</strong> other <strong>District</strong> units, has identified four Technology Focus<br />
Areas (TFA) for the period of 2007 through 2010. <strong>The</strong>y center around support of the<br />
<strong>District</strong> goal <strong>and</strong> the goals st<strong>and</strong>ards.<br />
<strong>The</strong> Technology Focus Areas <strong>and</strong> supporting goals are:<br />
Students<br />
Produce technology literate students who are discerning consumers of<br />
information, critical thinkers, <strong>and</strong> collaborative problem solvers by providing<br />
technology tools <strong>and</strong> support of their learning.<br />
Staff<br />
Provide training to enable all staff to use new technologies <strong>and</strong> information<br />
effectively.<br />
Communication<br />
Design <strong>and</strong> implement systems to provide students, parents, <strong>and</strong> staff with easy<br />
<strong>and</strong> timely access to accurate <strong>and</strong> relevant data <strong>and</strong> to information resources to<br />
assist the learning process.<br />
Infrastructure<br />
Achieve optimal use of resources <strong>and</strong> meet instructional, business, <strong>and</strong><br />
operational needs by improving the hardware <strong>and</strong> software infrastructure of the<br />
<strong>District</strong>.<br />
Appendix D A-123
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Students<br />
Central to the work of the Information <strong>and</strong> Technology department is the support of<br />
teaching <strong>and</strong> learning. An important technological need at this time is to increase<br />
student access to current <strong>and</strong> reliable technology. This aligns with the <strong>District</strong> Goal in<br />
preparing students for a range of post-secondary education <strong>and</strong> vocational options by<br />
familiarizing them with both the technological experience <strong>and</strong> tools they will likely<br />
encounter as they leave our organization. It is likewise critical that students have<br />
sufficient <strong>and</strong> equitable access to instructional technology to insure mastery of the<br />
<strong>District</strong> Student Technology St<strong>and</strong>ards, which are currently in the Curriculum <strong>Review</strong><br />
Process.<br />
<strong>The</strong> components of this Technology Focus Area include:<br />
• Student Technology St<strong>and</strong>ards<br />
<strong>The</strong> No Child Left Behind Act (NCLB) m<strong>and</strong>ates that all students<br />
regardless of race, ethnicity, income, geographical location, or disability<br />
will become proficient users of information technology by the time they<br />
complete eighth grade. <strong>The</strong> <strong>District</strong> is in the process of defining <strong>and</strong><br />
identifying the strategies needed to assure that all students are able to use<br />
technology tools effectively to support their learning<br />
• St<strong>and</strong>ardized software<br />
<strong>The</strong> <strong>District</strong> will st<strong>and</strong>ardize on <strong>and</strong> provide software applications<br />
designed to assist the learning process <strong>and</strong> prepare students with the<br />
ability to be technology literate in a wide range of post-secondary options.<br />
• Student computer ratio <strong>and</strong> desktop replacement cycle<br />
To ensure students have access to current hardware <strong>and</strong> computer<br />
technology that will optimally support the learning process, the <strong>District</strong> will<br />
st<strong>and</strong>ardize on a student to computer ratio <strong>and</strong> will commit to replacing<br />
computer workstations on a 5 year cycle. <strong>The</strong> <strong>District</strong> will become a<br />
“platform-agnostic” <strong>District</strong> <strong>and</strong> will establish hardware st<strong>and</strong>ards for both<br />
PC <strong>and</strong> Macintosh desktops <strong>and</strong> laptops, PC tablet computers, scanners,<br />
printers <strong>and</strong> other technology peripherals.<br />
• Management of personal technology devices<br />
Wireless networking can enable students or staff to use <strong>District</strong>-owned or<br />
personal technology devices on the <strong>District</strong> network in support of the<br />
learning process. Such devices include personal digital assistants (PDAs)<br />
<strong>and</strong> notebook or tablet computers. <strong>The</strong> <strong>District</strong> will establish an enterprise<br />
wireless network <strong>and</strong> create a secured guest network to accommodate<br />
technology device access to support student learning.<br />
A-124 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Students<br />
2007 -2010 Implementation Plan<br />
Technology 2007/2008 2008/2009 2009/2010 Projected<br />
Costs/Year<br />
Student<br />
Begin<br />
Technology<br />
Implementation<br />
St<strong>and</strong>ards<br />
St<strong>and</strong>ardized<br />
software<br />
Student<br />
computer<br />
replacement<br />
cycle at 4:1<br />
Enterprise<br />
wireless<br />
network<br />
Program<br />
evaluation;<br />
Project team<br />
orientation;<br />
Proposal<br />
development<br />
& adoption<br />
Acquire Site<br />
License;<br />
configure<br />
<strong>and</strong> deploy<br />
Purchase<br />
~2,000<br />
Desktop/<br />
Laptops<br />
Research;<br />
design; pilot<br />
Program<br />
evaluation<br />
Purchase<br />
~2,175<br />
Desktop/<br />
Laptops<br />
Installation<br />
Implementation TBD Student<br />
Computer<br />
replacement<br />
cycle at 4:1<br />
Program<br />
evaluation<br />
Purchase<br />
~2,350<br />
Desktop/<br />
Laptops<br />
Additional<br />
monitoring<br />
equipment<br />
~ $75,000 Centralized<br />
Antivirus;<br />
Desktop<br />
Management<br />
~ $3,000,000 Desktop<br />
Management;<br />
Asset<br />
Management;<br />
Centralized<br />
Antivirus;<br />
Directory<br />
Services<br />
~$330,000 Centralized<br />
Antivirus;<br />
Directory<br />
Services<br />
Dependencies Users Benefit<br />
Students<br />
Students;<br />
staff<br />
Students;<br />
staff<br />
Students;<br />
staff<br />
Increased<br />
student<br />
technology<br />
literacy,<br />
problem<br />
solving <strong>and</strong><br />
expressive<br />
ability<br />
Improved<br />
applications<br />
for all users;<br />
Increased<br />
access to<br />
technology;<br />
addresses<br />
instructional<br />
<strong>and</strong><br />
assessment<br />
needs<br />
Increased<br />
connectivity<br />
for <strong>District</strong><br />
<strong>and</strong> personal<br />
devices<br />
Appendix D A-125
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Staff<br />
<strong>The</strong> Oregon Educational Technology Plan 2006 – 2010 identifies the following<br />
objectives with regard to the development of technology skills by staff at all levels in the<br />
educational organization:<br />
Objective 2.1: All teachers will possess the knowledge <strong>and</strong> skills to effectively use <strong>and</strong><br />
integrate technology into their instruction.<br />
Objective 2.2: Provide professional development to ensure that all teachers are<br />
technologically literate.<br />
Objective 2.3: Increase academic achievement across all content areas through the<br />
meaningful <strong>and</strong> effective use of technology by students, teachers <strong>and</strong> administrators.<br />
Objective 2.4: Provide every student with opportunities for growth in technology<br />
proficiency.<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> as an organization must continue to increase technology<br />
proficiency at all levels of staff <strong>and</strong> in support of the Staff Technology Focus Area the<br />
following technology resources will be deployed <strong>and</strong> enhanced:<br />
• Online training resources<br />
<strong>The</strong> Information <strong>and</strong> Technology department will develop training for<br />
online consumption by staff <strong>and</strong> students. When necessary, online<br />
training will be purchased to create a 24/7 accessible online library for indepth<br />
<strong>and</strong> Just-In-Time training.<br />
• Instructor led training<br />
Instructor led training is a valuable tool <strong>and</strong> the Information <strong>and</strong><br />
Technology department will exp<strong>and</strong> training opportunities available for<br />
staff. As staff gains proficiency with available software <strong>and</strong> hardware<br />
resources, more sophisticated training options will be available.<br />
• Expansion of collaboration tools<br />
Technologies will be explored <strong>and</strong> implemented that allow staff to<br />
collaborate in more efficient ways <strong>and</strong> that foster the development of<br />
online learning communities <strong>and</strong> communities of practice.<br />
A-126 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Staff<br />
2007-2010 Implementation Plan<br />
Technology 2007/2008 2008/2009 2009/2010 Projected<br />
Costs/Year<br />
Online staff<br />
Evaluation Evaluation<br />
development<br />
<strong>and</strong> gap <strong>and</strong> gap<br />
resources<br />
analysis analysis<br />
Instructor led<br />
resources<br />
Collaboration<br />
tools<br />
Needs<br />
Analysis;<br />
Acquire<br />
Resources;<br />
Implementation<br />
Exp<strong>and</strong> current<br />
training;<br />
Summer Tech<br />
Camp;<br />
Summer<br />
Institute; New<br />
Teacher<br />
Academy;<br />
Gap Analysis;<br />
IT staff training;<br />
Implementation<br />
Wiki; Blogging<br />
Evaluate<br />
training;<br />
Gap<br />
Analysis;<br />
Implement<br />
any needed<br />
training<br />
Podcasting;<br />
Moodle;<br />
Sakai<br />
Evaluate<br />
training;<br />
Gap<br />
Analysis;<br />
Implement<br />
any needed<br />
training<br />
Evaluation of<br />
new tools<br />
Dependencies Users Benefit<br />
~ 100,000 Staff Portal Staff Strengthen<br />
staff<br />
knowledge in<br />
practice;<br />
Just-In-Time<br />
technology<br />
learning<br />
resources<br />
~$50,000 Physical<br />
facilities; IT staff<br />
capacity<br />
~$20,000 Network<br />
Infrastructure<br />
Staff<br />
Staff<br />
Deepen staff<br />
knowledge<br />
of <strong>District</strong><br />
technology;<br />
increase<br />
integration of<br />
technology<br />
into teaching<br />
practice<br />
Create<br />
communities<br />
of practice;<br />
strengthen<br />
teacher<br />
relationships<br />
Appendix D A-127
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Communication<br />
Technology can support the <strong>District</strong> goal of increasing student achievement for every<br />
student by providing tools for students, parents, teachers, <strong>and</strong> administrators to access<br />
meaningful data <strong>and</strong> resources in support of data-driven decision-making. <strong>The</strong><br />
components of this Technology Focus Area include:<br />
• eSIS Gradebook<br />
<strong>The</strong> Gradebook module will allow secondary teachers the ability to enter<br />
scores <strong>and</strong> grades for assignments <strong>and</strong> assessments <strong>and</strong> allow for the<br />
reporting of student progress to parents with personalized data for each<br />
student. Additionally, the Gradebook module will allow access to<br />
administrators who need the information to make instructional decisions.<br />
• Student/Parent Assistant<br />
<strong>The</strong> Parent Assistant eSIS module will give students <strong>and</strong> parents the<br />
ability to log into the eSIS system to view a variety of information such as<br />
attendance, homework assignments, due dates, academic progress, <strong>and</strong><br />
report card grades.<br />
• Portal Development<br />
A web portal is a website which offers a variety of resources <strong>and</strong> services,<br />
is customizable, <strong>and</strong> presents information <strong>and</strong> services differentiated by<br />
audience. <strong>The</strong> Information <strong>and</strong> Technology Department will develop an<br />
intranet portal to aid in communication <strong>and</strong> dissemination of information<br />
<strong>and</strong> will serve as a common place for information storage <strong>and</strong> retrieval.<br />
<strong>The</strong> portal will provide specialized access to a variety of learning<br />
strategies, <strong>and</strong> online collaboration tools to teachers, customized for their<br />
grade level <strong>and</strong> department.<br />
• Productivity Applications<br />
i. Office Productivity Applications<br />
<strong>The</strong> <strong>District</strong> will adopt a consistent office productivity application<br />
suite to ensure compatibility as documents <strong>and</strong> information are<br />
shared throughout the <strong>District</strong>.<br />
ii. Calendaring/Messaging<br />
<strong>The</strong> establishment of a <strong>District</strong>-wide common calendaring system<br />
would better facilitate meeting requests across the <strong>District</strong>. A<br />
unified calendaring/messaging solution, integrating calendar, email,<br />
contacts, <strong>and</strong> note storage ability will be explored for future<br />
implementation.<br />
A-128 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Communication<br />
2007-2010 Implementation Plan<br />
Technology 2007/2008 2008/2009 2009/2010 Projected Dependencies Users Benefit<br />
Costs/Year<br />
eSIS<br />
Gradebook<br />
Pilot; begin<br />
Implementation<br />
Full<br />
Implementation<br />
Maintenance N/A User Training Staff <strong>District</strong>-wide<br />
secondary<br />
gradebook<br />
solution;<br />
Integration with<br />
other eSIS<br />
eSIS<br />
Student/Parent<br />
Assistant<br />
Portal<br />
Development<br />
Application<br />
Suite<br />
Calendaring/<br />
Messaging<br />
Pilot Implementation Maintenance N/A eSIS Teacher<br />
assistant; eSIS<br />
Gradebook;<br />
User training<br />
Evaluation of<br />
vendor<br />
solutions;<br />
testing<br />
Acquire site<br />
license;<br />
configure <strong>and</strong><br />
deploy<br />
Pilot;<br />
Implementation<br />
Implementation<br />
Program<br />
maintenance<br />
Implementation<br />
Continuing<br />
development<br />
Program<br />
maintenance<br />
Re-evaluate<br />
Messaging<br />
~$100,000 Directory<br />
Services;<br />
Network<br />
infrastructure;<br />
User training<br />
~$240,000 Centralized<br />
Antivirus;<br />
Desktop<br />
Management<br />
~$100,000 Directory<br />
Services;<br />
Network<br />
infrastructure;<br />
User training<br />
Students;<br />
parents<br />
Students;<br />
staff<br />
Students;<br />
staff<br />
Staff<br />
modules<br />
Students <strong>and</strong><br />
parents have<br />
web access to<br />
student<br />
information<br />
Single source<br />
for <strong>District</strong><br />
applications<br />
<strong>and</strong> information<br />
Consistent<br />
applications for<br />
all users<br />
Increased<br />
communication<br />
efficiency<br />
Appendix D A-129
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Infrastructure<br />
In order to support both the learning process <strong>and</strong> all of the other business divisions<br />
required for <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> operation, transformative changes to the<br />
technology infrastructure are needed. Great efficiencies can be achieved both in the<br />
classroom <strong>and</strong> throughout the <strong>District</strong> by enhancing the technology infrastructure. <strong>The</strong><br />
components of this Technology Focus Area include:<br />
• Directory Services<br />
Implementing Directory Services will provide user authentication <strong>and</strong><br />
authorization throughout the <strong>District</strong>. In the future, each student <strong>and</strong> staff<br />
member will have a unique username <strong>and</strong> password, providing both the<br />
<strong>District</strong> <strong>and</strong> each user with increased security. This functionality will allow<br />
assignment of users <strong>and</strong> groups to particular applications <strong>and</strong> services<br />
offered by the <strong>District</strong>. Greater efficiency will be obtained by integrating<br />
usernames with applications to allow users to be authenticated to multiple<br />
systems with the same username <strong>and</strong> password.<br />
• Desktop Management<br />
St<strong>and</strong>ard in enterprise organizations like the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> is<br />
the ability to centrally manage a large <strong>and</strong> diverse population of computer<br />
equipment. A desktop management solution would provide greater uptime<br />
for our computer systems <strong>and</strong> would increase our security by allowing the<br />
remote deployment of operating system <strong>and</strong> application patches.<br />
• Asset Management<br />
An asset management solution will allow the school <strong>District</strong> to track<br />
technology purchases, deployment, <strong>and</strong> warranty status. This system will<br />
provide us data to better purchase equipment, reduce the time before<br />
purchased equipment goes into production, <strong>and</strong> to know when technology<br />
equipment has reached end-of-life <strong>and</strong> is more expensive to maintain than<br />
replace.<br />
• Centralized Anti-Virus<br />
<strong>The</strong> <strong>District</strong> needs to deploy an anti-virus application to all desktops.<br />
Deployment is inconsistent <strong>and</strong> there is no way to ascertain if anti-virus<br />
clients are updating to the latest virus definitions. A unified anti-virus<br />
solution would provide increased security to the <strong>District</strong> network, increase<br />
machine uptime, <strong>and</strong> would leverage economies of scale in purchase.<br />
• Wired Infrastructure<br />
Enterprise applications, increased internet usage, <strong>and</strong> aging equipment<br />
necessitate an expansion of our wired infrastructure at all school sites.<br />
This includes switch <strong>and</strong> router replacement <strong>and</strong> upgrades to 1 GB<br />
network connectivity between sites.<br />
A-130 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Technology Focus Area: Infrastructure<br />
2007-2010 Implementation Plan<br />
Technology 2007/2008 2008/2009 2009/2010 Projected<br />
Costs/Year<br />
Directory<br />
Services<br />
Desktop<br />
Management<br />
Asset<br />
Management<br />
Centralized<br />
Anti-virus<br />
Wired Network<br />
Infrastructure<br />
Design; test;<br />
pilot; begin<br />
implementation<br />
Vendor<br />
selection; pilot;<br />
begin<br />
Implementation<br />
Vendor<br />
selection; pilot;<br />
begin<br />
implementation<br />
Vendor<br />
selection; pilot;<br />
begin<br />
implementation<br />
High school<br />
<strong>and</strong> middle<br />
school<br />
upgrades<br />
Implementation Maintenance ~$150,000 Network<br />
infrastructure;<br />
K-12 <strong>School</strong><br />
Agreement<br />
Dependencies Users Benefit<br />
Students;<br />
staff<br />
Implementation Maintenance ~$220,000 Students;<br />
staff<br />
Implementation Maintenance ~$130,000 Students;<br />
staff<br />
Implementation Maintenance ~$120,000 Directory<br />
Services;<br />
network<br />
infrastructure;<br />
user training<br />
Elementary<br />
school<br />
upgrades<br />
(router<br />
replacement)<br />
Maintenance ~$ 40,000<br />
(year 1)<br />
~$ 230,000<br />
(year 2)<br />
~$ 140,000<br />
(year 3)<br />
Students;<br />
staff<br />
Students,<br />
staff<br />
Integration<br />
with other<br />
<strong>District</strong><br />
services;<br />
increased<br />
security<br />
Increased<br />
desktop<br />
support;<br />
Windows<br />
support<br />
Better<br />
purchasing<br />
decisions;<br />
Increased<br />
security;<br />
increased<br />
machine<br />
“up-time”<br />
Increased<br />
capacity for<br />
Internet <strong>and</strong><br />
network use<br />
Appendix D A-131
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Staffing Needs<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> has 40 Allocated Person Units (APU) allocated centrally<br />
for the support of Technology, serving a user base of over 37,000 students <strong>and</strong> 4,200<br />
staff. Staffing additions centrally will be required to successfully accomplish the<br />
implementation of the aforementioned initiatives. Additionally, greater efficiencies <strong>and</strong><br />
increased service can be obtained through staffing modifications surrounding IT<br />
hardware support <strong>and</strong> a restructuring of the Technology Facilitator program.<br />
IT Staffing Needs<br />
Field Technician – 1 APU<br />
As our technology implementation grows <strong>and</strong> more technology equipment is added<br />
into our organization, we will need an additional field technician. One complaint<br />
throughout the organization is that IT does not have enough capacity in the field<br />
technician position. All six field technicians now serve multiple schools <strong>and</strong> ancillary<br />
departments <strong>and</strong> there is frustration at all levels that we cannot be as responsive as<br />
necessary when hardware or software fails. This new position would allow for<br />
increased ancillary department <strong>and</strong> school support.<br />
Instructional Technologist – 1 APU<br />
Working with the Systems Support group, the instructional technology group<br />
provides support to teachers for the integration of technology into the teaching <strong>and</strong><br />
learning environment. Initiatives in this plan necessitate the addition of another APU<br />
devoted to training teachers on the new technology initiatives <strong>and</strong> teaching best<br />
practices for technology integration into the teaching <strong>and</strong> learning environment.<br />
Network Engineer – 1 APU<br />
<strong>The</strong> BSD organization is a 55 site network supported by 2 APU assigned to design,<br />
build, troubleshoot, <strong>and</strong> maintain mission critical wired <strong>and</strong> wireless network<br />
resources. As new schools come online the resources of the network engineering<br />
group will be stretched to a point of failure. To accomplish the enterprise wireless<br />
development <strong>and</strong> the wired network development, an additional APU is needed.<br />
Systems Administrator (Desktop Solutions) – 1 APU<br />
This position would work with the existing systems administrator to implement the<br />
application st<strong>and</strong>ards, calendaring, the desktop management <strong>and</strong> asset<br />
management solutions for both Macintosh <strong>and</strong> Windows environments. This<br />
position would provide needed redundancy within the systems administration group<br />
specifically targeting the client/server relationship, which currently does not exist.<br />
A-132 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Systems Administrator – 1 APU<br />
Implementation of virtually all components of the technology plan will require<br />
additional network <strong>and</strong> server hardware. Implementing Directory Services, eSIS<br />
enhancements, <strong>and</strong> the systems needed to support staff development will require an<br />
additional systems administrator APU for to support the server infrastructure<br />
enhancements.<br />
Systems Analyst – 1 APU<br />
<strong>The</strong> enhancements listed will place considerable workload dem<strong>and</strong>s on our systems<br />
analysts Group. <strong>The</strong> systems analysts provide application development on all our<br />
core <strong>District</strong> systems including eSIS, financial, payroll <strong>and</strong> HR systems. Because of<br />
our student focus, eSIS development has at times taken precedence above other<br />
system development <strong>and</strong> as a result, there is a 2-3 year backlog of systems<br />
development requests. <strong>The</strong> addition of a systems analyst would provide the<br />
capacity to increase efficiency in the organization by automating business<br />
processes. This increased capacity would then allow other staff to provide<br />
increased responsiveness to support all mission critical organizational systems.<br />
Systems Support – 1 APU<br />
Every new initiative in this technology plan will have an impact upon user training,<br />
documentation, <strong>and</strong> testing. Systems support personnel provide user training,<br />
create training materials <strong>and</strong> documentation, <strong>and</strong> test IT systems <strong>and</strong> practices to<br />
ensure functionality. An additional APU is needed for the systems support team to<br />
provide capacity in these areas.<br />
Telecommunications Engineer – 1 APU<br />
<strong>The</strong> <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> currently has over 5,500 telephones <strong>and</strong> 4,000<br />
voicemail accounts with telecommunications equipment at every site. To support<br />
this large-scale telephone system, the <strong>District</strong> has only one telecommunications<br />
engineer. An additional telecommunications engineer is needed to provide<br />
increased support, position redundancy, <strong>and</strong> to help with the future expansion of the<br />
telecommunications network.<br />
Appendix D A-133
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
Integration of Computer Hardware Support<br />
An identified inefficiency in our organization is related to the location of computer<br />
hardware support. Listed below is the workflow for a typical workstation issue:<br />
1) A call or email is sent to the IT helpdesk<br />
2) A field technician is dispatched to solve problem<br />
3) If problem is software related, the technician resolves issue<br />
4) If problem is hardware related, the following details next steps:<br />
a. Technician instructs user to turn in work order to hardware repair (IT<br />
<strong>and</strong> Facilities systems are not linked, so hardware technician does not<br />
have information as to diagnosis by IT tech)<br />
b. Machine is picked up by courier for transport to Facilities when space<br />
permits<br />
c. Machine repaired by Facilities technician<br />
d. Courier takes machine back to site<br />
e. <strong>The</strong> workstation is put back on the network. If the computer’s hard<br />
drive was erased as part of the Facilities repair process, the school<br />
contacts the IT helpdesk again to have the IT technician:<br />
i. Load an image onto the machine, remotely or in person (for<br />
Macs)<br />
ii. Reinstall <strong>District</strong> applications by h<strong>and</strong> (for Windows PCs)<br />
Great efficiency would be gained by combining software <strong>and</strong> hardware support.<br />
Preliminary conversations <strong>and</strong> planning have begun on this subject <strong>and</strong> will occur until<br />
the optimal plan has been designed. Depending on workload issues within Facilities<br />
<strong>and</strong> IT, additional staffing may be required.<br />
Technology Facilitator Redesign<br />
To provide basic computer support at the school sites, the <strong>District</strong> has employed a<br />
Technology Facilitator program in which certified or classified staff members at school<br />
sites receive a stipend for being the first line of support on technology issues. This<br />
program costs the <strong>District</strong> about $300,000 yearly <strong>and</strong> suffers from a number of<br />
constraints:<br />
1) No job description for Technology Facilitators<br />
2) Implementation is inconsistent at school sites. Some schools do not have a<br />
Technology Facilitator, some have more than one.<br />
3) Non-Teaching Technology Facilitators are not classified correctly. Many are<br />
classified as Instructional Assistants.<br />
Despite these limitations, there are a number of schools <strong>and</strong> sites that receive good<br />
support from the Technology Facilitator program.<br />
A-134 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> – Technology Plan 2007 - 2010<br />
As our organization becomes more technologically advanced, this already strained<br />
support model will likely collapse. After consulting multiple other districts, we have<br />
learned that this is an issue with which many districts are struggling. <strong>The</strong><br />
recommendation is that the <strong>District</strong> restructure this program. A committee has been<br />
convened to design a solution <strong>and</strong> will present it when complete.<br />
Physical Facilities<br />
<strong>The</strong> Information <strong>and</strong> Technology department is located in the Administration building<br />
<strong>and</strong> is at staff <strong>and</strong> storage capacity at present. As the department exp<strong>and</strong>s to meet the<br />
increasing technological dem<strong>and</strong>s of the <strong>District</strong>, physical space for staff <strong>and</strong> storage for<br />
equipment will face an immediate crisis. A solution must be identified before additional<br />
staff can be added to the department. Centralized receiving <strong>and</strong> storage will be critical<br />
as we implement the technology replacement <strong>and</strong> student computer ratio plans.<br />
Conclusion<br />
Technology, while relatively new to organizations, has been transformed from a feature<br />
of an organization to a mission critical component <strong>and</strong> as such must be thought of as a<br />
core service. Such thinking requires that the necessary resources be allocated to<br />
technology to ensure stable <strong>and</strong> successful functionality. This document represents the<br />
plan for evolution of technology in the <strong>Beaverton</strong> <strong>School</strong> <strong>District</strong> organization <strong>and</strong> must<br />
be evaluated yearly to ensure both adequate progress <strong>and</strong> allow for flexibility as new<br />
needs <strong>and</strong> technological solutions are identified consistent with the support of the<br />
<strong>District</strong> Goal.<br />
Appendix D A-135
A-136 Appendix D
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2007-2008<br />
Definition/Purpose<br />
<strong>The</strong> Resource Allocation Methodology (RAM) is a method of allocating resources to schools based on enrollment, poverty, mobility<br />
<strong>and</strong> the impact of specialized programs. <strong>The</strong> purpose the allocation methodology is to support the achievement of the <strong>District</strong>’s Five-<br />
Year Goal by adequately funding learning for all students.<br />
Process<br />
1. All <strong>School</strong>s receive a general salary <strong>and</strong> non-salary budget allocation based on their projected enrollment.<br />
2. In addition to the general budget allocation, many schools receive additional staffing allocations based on the <strong>District</strong>'s poverty<br />
<strong>and</strong> mobility calculation.<br />
3. RAM modifications may be requested by a principal when a school experiences extenuating circumstances due to factors other<br />
than enrollment. Requests must be made in writing by the principal to their regional administrator. <strong>The</strong> regional administrator will<br />
present the request to the RAM Modification committee <strong>and</strong> inform the principal of the decision.<br />
Appendix E A-137
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
Conversion Guidelines<br />
2007-2008<br />
GENERAL CONVERSION GUIDELINES<br />
1. Convertible staffing allocations must first be used to address class size.<br />
2. Conversions made for the purpose of certified <strong>and</strong> classified positions or non-salary purchases should be aligned with school<br />
improvement plans.<br />
3. Conversions may only be made from an open position. Staff hired from convertible dollars should remain at site for subsequent years.<br />
4. Unused salary allocations may only be converted to non-salary budget through April 30 of the budget year.<br />
NON-CONVERTIBLE POSITIONS<br />
Principals<br />
Vice Principals<br />
Non-convertible positions: Cannot convert allocations from these allocated positions, but can convert to these positions<br />
Guidance Counselors<br />
Specials Teacher<br />
Campus Supervisors<br />
Custodians<br />
Nutrition Service staffing<br />
Head Secretary<br />
Bookkeeper<br />
Special Education staffing<br />
ESL staffing<br />
Literacy Coach (function 2219)<br />
Math Coach (function 2219)<br />
Tech Stipend (function 2669)<br />
A-138 Appendix E
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
ADMINISTRATIVE POSITIONS<br />
Principal 1.000 All 1.000 All 1.000 All 1.000 All 1.000 All<br />
Vice Principal 1.000 700 + 1.000 400 - 699 1.000 1 - 1099 1.000 700 + 1.000 400 +<br />
2.000 700 - 1599 2.000 1100 - 1699<br />
3.000 1600 + 3.000 1700 +<br />
(Special Education Specialized<br />
Program students are included in<br />
enrollment counts)<br />
CERTIFIED POSITIONS<br />
Note: Option schools sharing a<br />
campus will split the allocation prorata<br />
Management Support 1.000 600 - 699 1.000 1900 + 1.000 500 - 699 1.000 1 - 399<br />
(Special Education Specialized<br />
Program students are included in<br />
enrollment counts)<br />
Allocation based on elementary Allocation based on middle <strong>and</strong><br />
General Classroom Teachers 1.000 26.15 : 1 1.000 24.35 : 1 1.000 26.40 : 1 <strong>and</strong> middle school allocations by high school allocations by using<br />
using respective populations respective populations<br />
Kindergarten Teachers 1.000 23.15 : 1<br />
(Students counted as .5 enrollment)<br />
Teachers (Non-Convertible)<br />
Literacy 1.000 All 1.000 All 1.000 All 1.000 All 1.000 All<br />
Math 1.000 All 0.500 All 0.500 All 0.500 All<br />
Music 1.000 All 1.000 All<br />
PE 1.000 All 1.000 All<br />
Convertible Staffing 1.500 1 - 399 1.000 1 - 1099 1.500 1 - 999<br />
(See Guidelines) 2.000 400 - 499 2.000 1100 + 2.500 1000 - 1999<br />
(Based on K-5 enrollment) 2.500 500 - 599 3.500 2000 - 2999<br />
(Special Education Specialized<br />
Program students are included in<br />
enrollment counts)<br />
3.000 600 - 699 4.500 3000 +<br />
3.500 700 - 849<br />
4.000 850 - 999<br />
4.500 1000 - 1149<br />
5.000 1150 - 1299<br />
Allocation based on elementary<br />
<strong>and</strong> middle school allocations by<br />
using respective populations<br />
Allocation based on middle <strong>and</strong><br />
high school allocations by using<br />
respective populations<br />
Specialist Staffing - 1 - 449<br />
(Non Convertible - Used for plan time) 0.500 450 - 549<br />
(Based on 1-5 enrollment only) 1.000 550 - 699<br />
1.500 700 - 849<br />
2.000 850 - 999<br />
2.500 1000 - 1150<br />
Appendix E A-139
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
World Language Teachers<br />
IB/AP MYP Coordinators<br />
1.000 All<br />
0.500 All<br />
Media Specialist 1.000 All 1.000 All 1.000 All 1.000 All 1.000 All<br />
Guidance Counselors 0.500 1 - 574 0.500 1 - 174 0.500 1 - 199<br />
1.000 575 + 1.000 175 - 349 1.000 200 - 399<br />
2.000 350 - 699 2.000 400 - 799<br />
3.000 700 - 1199 3.000 800 - 1149<br />
4.000 1200 - 1599 4.000 1150 - 1499<br />
5.000 1600 + 5.000 1500 - 1849<br />
6.000 1850 - 2199<br />
7.000 2200 - 2549<br />
8.000 2550 +<br />
Prevention / Intervention 1.000 All 0.500 1 - 249<br />
Counselor 1.000 250 +<br />
(Based on high school enrollment)<br />
CLASSIFIED POSITIONS<br />
Allocation based on elementary<br />
<strong>and</strong> middle school allocations by<br />
using respective populations<br />
Allocation based on elementary<br />
<strong>and</strong> middle school allocations by<br />
using respective populations<br />
Instructional Assistants - General<br />
180 days, 8 hours = .692 1.038 1 - 539 0.346 1 - 549 1.038 1 - 599<br />
1.557 540 - 619 0.692 550 - 849 1.557 600 - 1199<br />
2.076 620 - 699 1.384 850 - 1049 2.076 1200 - 1799<br />
2.595 700 - 779 2.076 1050 + 2.595 1800 - 2399<br />
3.114 780 + 3.114 2400 - 2999<br />
3.633 3000 +<br />
Allocation based on elementary<br />
<strong>and</strong> middle school allocations by<br />
using respective populations<br />
Allocation based on middle <strong>and</strong><br />
high school allocations by using<br />
respective populations<br />
Media Aide 0.519 All 0.692 All 1.038 All 0.519 All 0.519 All<br />
180 days, 6 hours = .519<br />
Accounting Assistant 0.808 All 0.202 1 - 249<br />
Based on high school enrollment 0.404 250 - 1199<br />
0.808 1200 +<br />
Atheltic Trainer 0.230 All<br />
A-140 Appendix E
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
Special Education Specialized Program students are included in enrollment counts for all Secretary allocations<br />
Head Secretary<br />
210 days, 8 hours = .808 0.808 All 1.000 All 1.000 All 0.808 1 - 699 0.500 1 - 249<br />
260 days, 4 hours = .5 1.000 700 + 1.000 250 +<br />
260 days, 8 hours = 1.0<br />
Assistant Secretary<br />
180 days, 8 hours = .692 0.808 1 - 599 1.404 All 1.616 All 0.808 1 - 599 0.404 1 - 249<br />
185 days, 8 hours = .712 1.067 600 + 1.067 600 + 0.808 250 +<br />
210 days, 8 hours = .808<br />
260 days, 8 hours = 1.000<br />
Calculated on middle school<br />
Counseling Secretary<br />
enrollment only<br />
180 days, 8 hours = .692 0.808 1 - 1099 1.000 1 - 1999 - 1 - 299 0.500 1 - 249<br />
210 days, 8 hours = .808 1.500 1100 + 1.808 2000 + 0.404 300 - 499 1.000 250 +<br />
260 days, 8 hours = 1.0 0.808 500 +<br />
Secretary Student Accounting 0.692 All<br />
180 days, 8 hours = .692<br />
OTHER COMPENSATION<br />
Tech Extra Pay 1.000 1 - 349 1.333 500 - 999 1.000 1200 - 1799<br />
(1.0 APU = $3,723.90) 1.500 350 - 499 1.500 1000 - 1799 1.500 1800 - 2399<br />
2.000 500 + 2.000 1800 + 2.000 2400 - 2999<br />
2.500 3000 +<br />
Allocation based on elementary<br />
<strong>and</strong> middle school allocations by<br />
using respective populations<br />
Allocation based on middle <strong>and</strong><br />
high school allocations by using<br />
respective populations<br />
Extended Responsibility - Certified 0.374 All 0.897 All 0.374 All 0.897 All<br />
(1.0 APU = $7,213 stipend)<br />
Extended Contract - Classified 0.552 All 0.420 All 0.206 All 0.552 All 0.206 All<br />
(1.0 APU = $5,085 stipend)<br />
Extended Classified Time<br />
(MS/HS receive 90/180/270 hours<br />
based on enrollment. This time<br />
Calculated on middle school<br />
enrollment only<br />
allocated to relieve secretaries for their<br />
lunch hours, keeping the office<br />
0.043 500 - 999 - 1 - 1799 0.043 500 - 999 - 500 - 999<br />
adequately staffed.)<br />
0.086 1000 + 0.043 1800 - 2399 0.086 1000 + 0.043 1000 - 1799<br />
.043 = 90 hours 0.086 2400 - 2999 0.086 1800 +<br />
.086 = 180 hours 0.130 3000 +<br />
.130 = 270 hours<br />
Appendix E A-141
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
NON-SALARY ALLOCATION<br />
Special Education Specialized Program students are included in enrollment counts for all non-salary allocations except New Student Allocatio<br />
Non-Salary Base Allocation $ 7,205.00 All $ 7,205.00 All $ 16,797.00 Community <strong>School</strong><br />
#422 allocation<br />
Non-Salary Student Allocation $ 107.37 Per Student $ 143.63 Per Student $ 138.83 Per Pupil $ 107.37 Per Elem. Student $ 143.63 Per MS student<br />
(Base enrollment<br />
of 750)<br />
$ 143.63 Per MS Student $ 138.83<br />
New Student Allocation $ 53.67 Per New Student $ 53.67 Per Elem Student<br />
(Kinder Students counted as .5 )<br />
Repair & Maintenance - Computers $ 8.77 Per Student $ 8.77 Per Student $ 8.77 Per Student $ 8.77 Per Student $ 8.77 Per student<br />
(Kinder Students counted as .5 )<br />
(Excl. Night Sch.)<br />
Repair & Maintenance - Copiers $ 4.24 Per Student $ 4.24 Per Student<br />
(Kinder Students counted as .5 )<br />
In-<strong>District</strong> Mileage $ 1,562.00 All $ 2,516.00 All $ 2,516.00 All<br />
$ 196.00 (453)<br />
Note: Option schools sharing a<br />
campus will split alloc. pro-rata<br />
(Excl. Night Sch.)<br />
In-<strong>District</strong> Mileage- Extra Curricular $ 976.00 All $ 976.00 All<br />
Note: Option schools sharing a<br />
campus will split alloc. pro-rata<br />
(Excl. Night Sch.)<br />
Link Crew $ 2,683.00 All $ 5,355.00 All<br />
Per HS student<br />
(Excl. Night Sch.)<br />
Out-of-<strong>District</strong> Mileage $ 440.00 All $ 590.00 All $ 590.00 All<br />
Note: Option schools sharing a<br />
campus will split alloc. pro-rata<br />
(Excl. Night Sch.)<br />
Allocation based on middle <strong>and</strong><br />
high school allocations by using<br />
respective populations<br />
CEYP Nurse $ 75,000.00 Cost Center 422<br />
Supplies $ 33,171.00 Night <strong>School</strong> (421)<br />
Tuition Payments $ 70,115.00 Cost Center 498<br />
Textbooks $ 15,029.00 Cost Center 498<br />
A-142 Appendix E
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
Pre-K Teachers<br />
McKay 0.500<br />
Montclair 0.500<br />
DISTRICT WIDE PROGRAMS<br />
Health Careers Teachers<br />
1.000<br />
<strong>Beaverton</strong> High <strong>School</strong> Only<br />
Orchestra Teachers<br />
Meadow 0.200<br />
Whitford 0.200<br />
Rachel Carson Coordinator<br />
Five Oaks 0.400<br />
CEYP Teachers<br />
Community <strong>School</strong> Only 1.000<br />
Alternative Programs Teachers<br />
Community <strong>School</strong> Only 4.000<br />
Instructional Assistants - Pre-K<br />
SPECIAL SALARY ALLOCATIONS<br />
McKay 0.433<br />
Montclair 0.433<br />
Instructional Assistants - CEYP<br />
Community <strong>School</strong> Only 4.000<br />
Instructional Assistants Alternative<br />
Programs (1283) - Community<br />
<strong>School</strong><br />
Community <strong>School</strong> Only 2.000<br />
PILOT PROGRAMS - (Added through Teaching & Learning IPT Budget Requests)<br />
Data Team Spec/HS Intervention<br />
Aloha 1.000<br />
Southridge 1.000<br />
<strong>Beaverton</strong> 1.000<br />
Westview 1.000<br />
Sunset 1.000<br />
World Language Teachers<br />
Cedar Park 1.000<br />
Meadow Park 1.000<br />
Whitford 1.000<br />
IB/AP MYP Coordinators<br />
ISB Middle <strong>School</strong> 0.500<br />
ISB High <strong>School</strong> 0.500<br />
Appendix E A-143
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
Poverty Mobility Calculation<br />
In addition to the Basic Resource Allocation Methodology (RAM), some schools receive additional staffing based on the <strong>District</strong>'s Poverty & Mobility calculation.<br />
Calculation is based on enrollment multiplied by the percentage of student eligible for free or reduced meals, plus enrollment multiplied by the percentage of the mobility of<br />
students from the prior school year (See 2007-08 scoring below)<br />
Convertible Staffing 2.000 400 - 499 2.000 800 - 899 2.000 400 - 499<br />
3.000 500 - 599 3.000 900 - 999 3.000 500 - 599<br />
4.000 600 - 699 4.000 1000 - 1099 4.000 600 - 699<br />
5.000 700 - 799 5.000 1100 - 1199 5.000 700 - 799<br />
6.000 800 - 899 6.000 1200 - 1299 6.000 800 - 899<br />
7.000 900 - 999 7.000 1300 - 1399 7.000 900 - 999<br />
8.000 1000 - 1099 8.000 1400 - 1499 8.000 1000 +<br />
9.000 1100 + 9.000 1500 +<br />
Vice Principal 1.000 1100 +<br />
Management Support 1.000 800 +<br />
Guidance Counselor 0.500 600 - 899<br />
1.000 900 +<br />
Actual Scoring: Cedar Park 413, Conestoga 445, Five Oaks 935, Highl<strong>and</strong> Park 333, Meadow Park 602, Mountain View 559, Stoller 302, Whitford 499, Aloha 1,332, <strong>Beaverton</strong> 1,331, Southridge 739,<br />
Sunset 932, Westivew 962, ACMA 128, Merlo 451, International <strong>School</strong> 121<br />
Special Education Self Contained Classroom Calculation<br />
In addition to the Basic Resource Allocation Methodology (RAM), some schools receive additional staffing based on the <strong>District</strong>'s Special Education Self Contained Classroom Calculation.<br />
Calculation is based on special education self contained classroom enrollment multiplied by the percentage of student impact on regular education classrooms.<br />
SP Convertible Staffing 1.000 26.40 : 1<br />
Classrooms with a 50% impact<br />
ALC, BLC, SCC, ILC<br />
A-144 Appendix E
Position<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
Resource Allocation Methodology<br />
2008-2009<br />
Elementary Middle High K-8 Option/Magnet (6-12)<br />
APU Enrollment APU Enrollment APU Enrollment APU Enrollment APU Enrollment<br />
Poverty/Mobility Teacher<br />
Whitford 1.000<br />
MODIFICATIONS APPROVED THROUGH MARCH 2008<br />
Appendix E A-145
A-146 Appendix E
<strong>Business</strong> & <strong>Operations</strong> <strong>Review</strong> – 2007<br />
<strong>Beaverton</strong> <strong>School</strong> <strong>District</strong><br />
______________________________________________________________________<br />
EXHIBITS
B U R E A U UO F FL A B O R AA N D DI N D U S T R I E S<br />
State Laws Regulating<br />
Dan Gardner, Commissioner<br />
ALL employers must comply<br />
with state laws regulating<br />
minimum wage, overtime,<br />
general working conditions<br />
<strong>and</strong> the payment of wages,<br />
including those covered<br />
under the Fair Labor<br />
St<strong>and</strong>ards Act (FLSA)<br />
MINIMUM WAGE <strong>and</strong> the<br />
PAYMENT OF WAGES<br />
M I N I M U M W A G E<br />
$7.95 per hour from January 1, 2008 through December 31, 2008*<br />
*Oregon law requires the minimum wage rate to be adjusted annually for<br />
inflation by September 30th of each year for the following calendar year.<br />
Almost all workers must be paid the minimum wage as<br />
required by state law. <strong>The</strong>re are no sub-minimum rates for<br />
trainees or minors, although there are some special provisions<br />
for student-learners <strong>and</strong> disabled workers.<br />
Exemptions: <strong>The</strong> following workers are not subject to the<br />
state minimum wage <strong>and</strong> overtime requirements.<br />
➤ Some agricultural workers<br />
➤ Workers engaged in the range-production of livestock<br />
➤ Individuals who perform child care services in their home<br />
or the home of the child<br />
➤ Domestic workers employed on a casual basis in a family<br />
home<br />
➤ Administrative, executive or professional workers<br />
➤ Persons employed by the United States Government<br />
➤ Students enrolled in <strong>and</strong> employed by an institution of<br />
primary or secondary education<br />
➤ Outside salespersons<br />
➤ Taxicab operators<br />
➤ Workers living at a place of employment for the purpose<br />
of being available for emergency or occasional duties<br />
➤ Workers paid for specified hours who are to be available<br />
for recall to duty<br />
➤ Managers, assistant managers <strong>and</strong> maintenance workers<br />
employed <strong>and</strong> lodged in mutli-unit accommodations, including<br />
mobile home parks or manufactured dwelling parks<br />
➤ Workers employed on a seasonal basis at educational or<br />
organized camps having an annual income of less than<br />
$500,000 <strong>and</strong> workers employed on a seasonal basis at nonprofit<br />
camps<br />
➤ Workers employed at a non-profit conference ground or<br />
center operated for educational, charitable or religious purposes<br />
➤ Volunteer firefighters<br />
➤ Workers providing companionship services to elderly,<br />
infirm or disabled persons in a family home<br />
➤ Resident managers of licensed adult foster care homes<br />
➤ Inmate labor<br />
➤ Certain individuals volunteering as campground hosts<br />
who reside in publicly owned campgrounds<br />
➤ Referees of youth or adult recreational soccer matches<br />
Hours Worked <strong>and</strong> Record Keeping<br />
Employees must receive at least minimum wage for all hours<br />
worked, including preparation time, opening <strong>and</strong> closing<br />
times <strong>and</strong> required meetings. State minimum wage laws<br />
define the term “employ” as “to suffer or permit to work”.<br />
By this definition, any time spent by an employee in the<br />
performance of any duties must be recorded as time worked.<br />
Under state law, it is permissible to pay wages by the hour, as<br />
a salary, in commissions, or at a piece-rate. Whichever<br />
method is used, employers must keep accurate time records<br />
<strong>and</strong> the employee’s total earnings must equal or exceed<br />
minimum wage for the hours worked.<br />
Employers are responsible for maintaining accurate time<br />
records of all hours worked. <strong>The</strong> records must be kept for at<br />
least two years.<br />
Tip Credit<br />
State law prohibits using tips to calculate the amount of<br />
Oregon’s minimum wage. This means that all employers in<br />
Oregon must pay the full amount of minimum wage without<br />
the benefit of a tip credit.<br />
Other Pay<br />
Vacation pay, holiday pay, bonuses, sick leave <strong>and</strong> severance<br />
pay are examples of wage agreements which may be made<br />
between employers <strong>and</strong> employees as a part of the<br />
employee’s total compensation. <strong>The</strong>re is no requirement in<br />
the minimum wage law to offer these benefits.<br />
Overtime<br />
Any hours worked over 40 in a work week must be paid at<br />
one <strong>and</strong> one-half times the employee’s regular rate of pay.<br />
<strong>The</strong> payment of overtime is required by state statute <strong>and</strong><br />
may not be waived by agreements with employees. Compensatory<br />
time off (comp time) may not be exchanged for<br />
overtime earned unless it is taken in the same workweek.<br />
Exhibit A E-1
A PARTIAL list of employees who are exempt from overtime<br />
regulations, but not from the minimum wage law includes:<br />
➤ Salespersons, partspersons, <strong>and</strong> mechanics in automotive<br />
or farm machinery dealerships<br />
➤ Most truck drivers or drivers’ helpers<br />
➤ Seamen<br />
➤ Some agricultural workers<br />
➤ Motion picture theater workers<br />
(See page 1 for a list of employees who are exempt from both<br />
the minimum wage <strong>and</strong> overtime provisions of the law.)<br />
Some salaried employees are exempt from the payment of<br />
minimum wage <strong>and</strong> overtime. In establishments regulated by<br />
the state minimum wage law, administrators, executives, <strong>and</strong><br />
professionals are exempt as long as these tests are met:<br />
➤ <strong>The</strong> work is predominantly intellectual, managerial or<br />
creative,<br />
➤ <strong>The</strong> employee exercises discretion <strong>and</strong> independent<br />
judgment, <strong>and</strong><br />
➤ <strong>The</strong> employee is paid on a salary basis <strong>and</strong> earns a<br />
monthly salary of no less than $1,378.00.<br />
Other special circumstances includes:<br />
➤ Hospitals <strong>and</strong> nursing homes may elect to pay overtime for<br />
work over 8 hours per day <strong>and</strong> 80 hours per two-week period.<br />
➤ Employees paid other than on an hourly rate <strong>and</strong> who are<br />
required to be paid overtime must have their rate(s) reduced to<br />
an hourly rate of pay. Overtime is then calculated on this<br />
hourly rate. (Note: Each week requires a separate calculation.)<br />
Hours of Work<br />
Adults<br />
State law sets 10 hours as a maximum that employees may<br />
work in one day in mills, factories, or manufacturing<br />
establishments. <strong>The</strong> law, however, does allow for an additional<br />
three hours of work per day to be paid at one <strong>and</strong><br />
one-half times the regular rate of pay. <strong>The</strong> maximum daily<br />
number of hours of work allowed may not exceed 13.<br />
Logging camps, sawmills, planing mills <strong>and</strong> shingle mills are<br />
excluded from this requirement.<br />
Adults working in canneries must be paid at one <strong>and</strong> onehalf<br />
times their regular rate of pay whenever they work<br />
more than 10 hours per day or 40 hours in one seven-day<br />
work week. Whenever overtime is being calculated on a<br />
daily basis, it also must be calculated on a weekly basis. <strong>The</strong><br />
greater of the two amounts is the one to be paid.<br />
Working Conditions<br />
Adults<br />
<strong>The</strong> state minimum wage law gives the Commissioner of<br />
the Bureau of Labor <strong>and</strong> Industries authority to regulate<br />
working conditions for employees who are subject to the<br />
law. Some of the rules provide for rest <strong>and</strong> meal periods,<br />
weight lifting restrictions, <strong>and</strong> adequate lighting <strong>and</strong> ventilation.<br />
<strong>The</strong>re are special rules for agricultural employees.<br />
Contact the nearest office of the Bureau of Labor <strong>and</strong><br />
Industries for detailed information.<br />
Meal Periods<br />
Meal periods of 30 minutes must be provided if the workday<br />
is six hours or longer. <strong>The</strong> employee must be relieved of all<br />
duty during this time. If the employee cannot be relieved due<br />
to the nature or circumstances of the work, then the meal<br />
period must be paid. <strong>The</strong> scheduling of meal periods is<br />
flexible <strong>and</strong> depends on the length of the workday.<br />
Rest Periods<br />
Paid rest periods of at least 10 minutes must be provided<br />
during each four-hour work period or major part thereof. <strong>The</strong><br />
rest period is to be taken approximately in the middle of each<br />
work segment. <strong>The</strong>re are narrow exemptions to the rest period<br />
requirements for part-time adult employees working alone in<br />
retail/service businesses. Rest periods may not be added to the<br />
meal period or deducted from the beginning or end of the<br />
work period in order to reduce the length of the work period.<br />
Meal <strong>and</strong> rest periods may not be waived or used to adjust<br />
working hours.<br />
Certain employers are required to provide additional unpaid<br />
rest periods to employees to express milk for a child.<br />
NUMBER OF NUMBER OF<br />
LENGTH OF REST BREAKS MEAL PERIODS<br />
WORK PERIOD REQUIRED REQUIRED<br />
2hrs or less 0 0<br />
2hrs, 1min-5hrs, 59min 1 0<br />
6hrs, (six) 1 1<br />
6hrs, 1min-10hrs 2 1<br />
10hrs, 1min-13hrs, 59min 3 1<br />
14hrs 3 2<br />
14hrs, 1min- 18hrs 4 2<br />
18hrs, 1min-21hrs, 59min 5 2<br />
22 hrs 5 3<br />
22hrs, 1min-24hrs 6 3<br />
Rest Breaks: 10 minutes, paid (15 minutes for minors)<br />
Meal Period: 30 minutes, unpaid<br />
Paychecks<br />
Pay Periods <strong>and</strong> Paydays<br />
Regular paydays must be established <strong>and</strong> maintained by<br />
every employer. Payment to new employees must be made<br />
no later than 35 days from the time their work was begun.<br />
Pay periods may be established more frequently, but may<br />
not exceed 35 days.<br />
An employee’s wages may be paid through a direct deposit<br />
system, automated teller machine card, payroll card or<br />
other means of electronic transfer, if this is mutually<br />
agreeable to the employer <strong>and</strong> employee, <strong>and</strong> the employee<br />
is able to make an initial withdrawal of the entire amount<br />
of net pay due without cost to the employee.<br />
When an employer has notice that an employee has not<br />
been paid the full amount the employee is owed on a regular<br />
payday <strong>and</strong> there is no dispute between the employer <strong>and</strong><br />
the employee regarding the amount of the unpaid wages, if<br />
the unpaid amount is five percent or more of the employee’s<br />
gross wages due on the regular payday, the employer must<br />
pay the employee the unpaid amount within three days<br />
E-2 Exhibit A
after the employer has notice of the unpaid amount, excluding<br />
Saturdays, Sundays <strong>and</strong> holidays.<br />
Proper Deductions From Wages<br />
In general, deductions from wages are lawful only when<br />
one of the following four conditions is present, but there<br />
are exceptions under the minimum wage law:<br />
➤ <strong>The</strong> employer is required to do so by law (example:<br />
federal <strong>and</strong> state taxes, social security, workers’ compensation,<br />
or a garnishment order)<br />
➤ <strong>The</strong> employee has authorized the deduction in writing,<br />
the deduction is for the employee’s benefit <strong>and</strong> is recorded<br />
in the employer’s books<br />
➤ <strong>The</strong> deduction is provided for in a collective bargaining<br />
agrement.<br />
Employers MAY make deductions for the fair market value<br />
of meals or lodging provided for the private benefit of the<br />
employee. If the employee does not want the meals, no<br />
deductions may be made.<br />
Employers MAY NOT make deductions for the cost of<br />
breakage or loss.<br />
Additionally, employers MAY NOT make deductions from<br />
employees earning the minimum wage for uniforms or tools<br />
or their maintenance.<br />
An itemized statement of deductions made from wages must<br />
be furnished to employees on their regular paydays at the<br />
time payment is made. <strong>The</strong> statement must show the<br />
amount <strong>and</strong> purpose of each deduction. It may be a part of<br />
the paycheck, attached to it, or may be a separate document.<br />
If the employee agrees, the statement may be provided in an<br />
electronic format, provided the employee has the ability to<br />
print or store the statement.<br />
Final Paychecks<br />
When an employee is fired, all wages earned by that person<br />
are due no later than the end of the first business day after<br />
discharge. If an employee quits with at least 48 hours of<br />
notice, wages are due the last working day (excluding Saturdays,<br />
Sundays <strong>and</strong> holidays). If an employee quits without<br />
48 hours of notice, wages are due in five days (excluding<br />
Saturdays, Sundays <strong>and</strong> holidays) or on the next payday,<br />
whichever occurs first. <strong>The</strong>re are some exceptions <strong>and</strong> other<br />
requirements for final paychecks for contract employees,<br />
seasonal farm workers, employees of fairs <strong>and</strong> those covered<br />
by a collective bargaining agreement. Contact any Bureau of<br />
Labor <strong>and</strong> Industries office for information.<br />
Final paychecks may not be held pending return of a<br />
uniform or tool or for any other similar reason.<br />
Final Paycheck Delivery<br />
If an employee requests that the final paycheck be mailed,<br />
the employer must mail it to any address designated by the<br />
employee.<br />
Withholding Wages<br />
Any employer who willfully withholds any portion of an<br />
employee’s wages may be subject to a penalty of the<br />
employee’s hourly rate for eight hours per day for each day<br />
the employee remains unpaid up to a maximum of 30 days.<br />
<strong>The</strong> penalty may not exceed 100% of the unpaid wages if the<br />
employer pays the wages due within twelve days after written<br />
notice of nonpayment is sent to the employer <strong>and</strong> the<br />
employer has not willfully violated the final pay provisions<br />
of the law in the preceding year. Different provisions may<br />
apply to certain employees paid on a commission basis.<br />
Layoff<br />
When an employee is laid off, but is kept on the payroll<br />
<strong>and</strong> is subject to being recalled to work, the employee’s<br />
wages may be paid on the next regular payday.<br />
Wage Claims<br />
Collection of Past Due Wages<br />
A wage-earner who has not been paid in full <strong>and</strong> who has<br />
worked at least partly in the state of Oregon may file a<br />
claim with the Bureau of Labor <strong>and</strong> Industries.<br />
Statute of Limitations<br />
Employers are liable for unpaid wages for a period of six<br />
years from the date the wages were earned <strong>and</strong> two years<br />
for claims of unpaid overtime. Employees may lose their<br />
right to their wages if they fail to pursue claims promptly.<br />
Retaliation Prohibited<br />
Discharging or otherwise retaliating against an employee<br />
because the employee has discussed, inquired about or<br />
filed a wage claim is prohibited.<br />
Personnel Records<br />
If an employee requests to view his or her personnel records,<br />
the employer is required to provide reasonable opportunity<br />
within 45 days for the employee to inspect those records of<br />
the employee which have been used to determine the<br />
employee’s qualifications for hiring, promotion, pay increases,<br />
employment termination or other disciplinary<br />
action. <strong>The</strong> employer must also furnish a certified copy of<br />
such records to the employee upon request within 45 days.<br />
Records relating to arrest or conviction or the investigation of<br />
criminal conduct, confidential reports from previous employers,<br />
or personnel records maintained by the State Board of<br />
Higher Education are excluded from this law.<br />
Employment of Minors<br />
Oregon’s child labor laws give the Wage <strong>and</strong> Hour Commission<br />
authority to regulate working conditions for ALL<br />
minors under age 18 working in ALL establishments in<br />
Oregon. All employers in Oregon are subject to the state<br />
rules providing for minors’ working conditions (meal<br />
periods, rest periods, adequate work, weight lifting, etc.).<br />
Contact the nearest Bureau of Labor <strong>and</strong> Industries office<br />
for a copy of the “Employment of Minors” brochure.<br />
NOTE: This brochure is<br />
not a complete statement<br />
of the laws discussed,<br />
nor is it intended to<br />
convey legal advice.<br />
Exhibit A E-3
For additional information:<br />
Contact the nearest office of the Bureau of Labor <strong>and</strong> Industries Wage <strong>and</strong> Hour Division:<br />
Portl<strong>and</strong> 800 NE Oregon Suite 1045<br />
Portl<strong>and</strong>, OR 97232-2180<br />
(971) 673-0761<br />
TTY Portl<strong>and</strong> (971) 673-0766<br />
Technical Assistance for Employers (971) 673-0824<br />
Eugene 1400 Executive Parkway, Suite 200<br />
Eugene, OR 97401-2158<br />
(541) 686-7623<br />
Medford 119 N. Oakdale Ave.<br />
Medford, OR 97501-2629<br />
(541) 776-6270<br />
Salem 3865 Wolverine St NE; E-1<br />
Salem, OR 97305-1268<br />
(503) 378-3292<br />
Or visit the bureau’s webpage at www.oregon.gov/boli<br />
2008<br />
Bureau of Labor <strong>and</strong> Industries<br />
Wage <strong>and</strong> Hour Division<br />
800 NE Oregon #1045<br />
Portl<strong>and</strong>, Oregon 97232-2180<br />
E-4 Exhibit A
Public Procurement Thresholds<br />
As of March 2006<br />
Dollar Limitations Rules Statutes<br />
Goods or Services (not including public improvements)<br />
Small procurements $5,000 or less Rules set by LCRB 279B.065<br />
Intermediate procurements More than $5,000 <strong>and</strong> less than $75,001<br />
All Other procurements<br />
More than $75,000 <strong>and</strong> less than $150,001<br />
Minimum 3 quotes which can be<br />
obtained through informal<br />
process (i.e., telephone calls) 279B.070<br />
Minimum 3 quotes which must be<br />
obtained through a written<br />
solicitation<br />
Formal bidding process required<br />
unless district has a adopted<br />
special procurement rule for this<br />
purchase<br />
Public Improvement Projects<br />
Small procurements $5,000 or less Rules set by LCRB<br />
279C<br />
Intermediate procurements More than $5,000 <strong>and</strong> less than $100,001<br />
Subject to Prevailing Wage Rates Project cost exceeds $50,000<br />
Written requests for quotes shall<br />
be utilized whenever reasonably<br />
practicable. Written request for<br />
quotes shall include the selection<br />
criteria to be utilized in selecting<br />
a Contractor<br />
Contractor must pay prevailing<br />
wage rates<br />
NOTES:<br />
LCRB - Local Contract <strong>Review</strong> Board which is now the school district Board of Directors<br />
When soliciting quotes, always maintain a paper record of the contacts made <strong>and</strong> responses received. In the event you are<br />
unable to acquire 3 quotes, you must document your attempts to solicit 3 quotes <strong>and</strong> the reasons you were unable to do so.<br />
Exhibit B E-5
E-6 Exhibit B
GOAL SETTING<br />
Goal-setting helps to define your organization, gives it direction <strong>and</strong> helps to organize the actions<br />
necessary to reaching the organization's mission. Goals also motivate employees by<br />
communicating what the organization (e.g. department) is striving for as well as providing a<br />
process for recognizing successes <strong>and</strong> on-going challenges. Goals are a way of supporting<br />
quality <strong>and</strong> productivity improvement as well as identifying areas where training or resources are<br />
needed.<br />
One of the best ways to remember what goals should include is to remember the acronym<br />
SMART. <strong>The</strong> more specific the goal, the more likely the organization is to achieve it because it<br />
clearly communicates desired outcomes. Measurable refers to having a way to determine<br />
whether or not the department is making progress toward the goal. <strong>The</strong>re needs to be a way to<br />
clearly define the moment when the goal is achieved (when possible goals should be stated in<br />
quantitative terms). Aggressive but achievable means the goal should stretch department staff<br />
but not be so aggressive that the staff feels defeated from the start. Don't be concerned if a goal<br />
is not immediately achievable. Experience suggests progress will be greater on a goal that is just<br />
beyond reach than one that is too easy to achieve. Relevancy of goals requires that the goal lead<br />
to outcomes that help to accomplish or contribute to the mission of the organization. Timebound<br />
focuses on tying each goal to a deadline. This element drives both the direction <strong>and</strong> speed<br />
of how the goal will be achieved.<br />
Examples of goals (not necessarily for HR departments):<br />
1. Objective: Improve test scores<br />
Goal: Increase fifth-grade math scores 5 percent over last year's scores by the end of the<br />
2008-09 school year.<br />
2. Objective: Increase teamwork<br />
Goal: Develop <strong>and</strong> seek opportunities for collaboration with colleagues. Create one new<br />
lesson or activity collaboratively with other staff to be delivered by the end of first<br />
semester <strong>and</strong> evaluate its effectiveness.<br />
A possible HR department goal statement:<br />
Objective: Recruit, retain <strong>and</strong> develop high quality teachers.<br />
Goal: For the 2008-09 teaching year, ensure that every new teacher is evaluated in<br />
accordance with the Professional Growth <strong>and</strong> Evaluation Program; retain 90 percent of<br />
first-year teachers who meet Developing Basic or Proficient; retain 90 percent of secondyear<br />
teachers who meet Proficient <strong>and</strong> retain 90 percent of third-year teachers who meet<br />
Proficient or exceed Distinguished st<strong>and</strong>ards.<br />
or<br />
Exhibit C E-7
Goal: For the 2008-09 teaching year, ensure that every new teacher is evaluated in<br />
accordance with the Professional Growth <strong>and</strong> Evaluation Program <strong>and</strong> increase the<br />
retention of first-year teachers who meet Developing Basic or Proficient by 5 percent<br />
over 2007-08; increase the retention of second-year teachers who meet Proficient<br />
st<strong>and</strong>ard by 5 percent over 2007-08; <strong>and</strong> increase the retention of third-year teachers who<br />
meet Proficient or exceed Distinguished st<strong>and</strong>ards by 5 percent over 2007-08.<br />
E-8 Exhibit C
<strong>School</strong>s, <strong>School</strong> <strong>District</strong>s <strong>and</strong> Educational Service <strong>District</strong>s General Records Retention Schedule,<br />
April 2006 Pg: 38<br />
166-400-0050<br />
Personnel Records<br />
Note: Inclusion of a records series in this schedule does not require the series be created. If a record is created electronically,<br />
it can be retained in electronic format only as long as the retention period is 99 years or less<br />
(1) Affirmative Action Records<br />
Records document school, district, <strong>and</strong> ESD compliance with the statutes <strong>and</strong> regulations of the U.S. Equal Opportunity<br />
Commission dealing with affirmative action. Records may include but are not limited to plans, updates, policy statements,<br />
reports, <strong>and</strong> supporting information. SEE ALSO Equal Employment Opportunity Commission Compliance Records in this<br />
section.<br />
Minimum retention: (a) Retain plans, updates, <strong>and</strong> policy statements: Permanent<br />
(b) Retain all other records: 3 years<br />
(2) Benefits Continuation Records<br />
Records document notifications to employees or dependents informing them of their rights to continue insurance coverage<br />
after termination of during disability or family leave. Continuation may be under COBRA or another provision. Notice is<br />
also sent to a third party administrator who administers the extended coverage. <strong>The</strong> records typically consist of notices sent<br />
<strong>and</strong> correspondence. Records may be filed with the Employee Benefits Records or Employee Personnel Records. SEE ALSO<br />
Employee Payroll Records in the Payroll section.<br />
Minimum retention: 3 years after employee separation of eligibility expired<br />
(3) Collective Bargaining Records<br />
Records document the negotiations <strong>and</strong> contractual agreements between a school, district, or ESD <strong>and</strong> an employee<br />
bargaining unit. Records may include but are not limited to union contracts <strong>and</strong> amendments; tentative agreements;<br />
arbitrator’s recommendations; negotiation work notes; strike contingency plans; management counter proposals; negotiation<br />
updates; newspaper clippings; press releases; research background material; employee classification printouts; minutes,<br />
sound recordings, <strong>and</strong> exhibits; published manuals; <strong>and</strong> related correspondence <strong>and</strong> documentation.<br />
Minimum retention: (a) Retain contracts: 75 years after contract expires<br />
(b) Retain all other records: 6 years after contract expires<br />
(4) Comparable Worth Study Records<br />
Records documenting the analysis, study, <strong>and</strong> resolution of pay equity, alleged job discrimination, <strong>and</strong> related issues<br />
involving the agency <strong>and</strong> its employees. May include job content questionnaire summaries, position allocation reports,<br />
personnel reclassification studies, job category listings, study outlines, graphs, tables, <strong>and</strong> significant related records.<br />
Minimum retention: (a) Retain final study or report: Permanent<br />
(b) Retain all other records: 5 years<br />
(5) Compensation Plan Records<br />
Records document the development, operation, <strong>and</strong> maintenance of the school, district, or ESD’s personnel compensation<br />
plans. Records include compensation plans; salary surveys; merit matrixes; pay range tables; <strong>and</strong> related correspondence <strong>and</strong><br />
documentation.<br />
Minimum retention: (a) Retain compensation plans: 20 years<br />
(b) Retain pay range tables, merit matrixes: Until superseded<br />
(c) Retain all other records: 3 years<br />
(6) Criminal Background Check Records<br />
Records document the pre-employment or periodic criminal record check made on prospective or current staff, faculty, <strong>and</strong><br />
volunteers by schools, districts, or ESDs. Records include but are not limited to a Fingerprint-Based Criminal History<br />
Verification form documenting the result of a criminal history background check coordinated by the Oregon Department of<br />
Education through the FBI <strong>and</strong> Oregon Law Enforcement Data System (LEDS). <strong>The</strong> form includes name <strong>and</strong> other personal<br />
identifying information, indication of existence or absence of criminal record, <strong>and</strong> related documentation. Records may be<br />
retained as part of the Employee Personnel Record. SEE ALSO Employee Personnel Records <strong>and</strong> Recruitment <strong>and</strong> Selection<br />
Records in this section.<br />
Minimum retention: (a) Retain background check logs until superseded or obsolete<br />
(b) Retain fingerprint cards until return of card or receipt of investigation findings<br />
(c) Retain all other records 90 days, destroy<br />
Exhibit D E-9
<strong>School</strong>s, <strong>School</strong> <strong>District</strong>s <strong>and</strong> Educational Service <strong>District</strong>s General Records Retention Schedule,<br />
April 2006 Pg: 39<br />
(7) Disciplinary Action Records<br />
Records documenting termination, suspension, progressive disciplinary measures, <strong>and</strong> other actions against employees. May<br />
include statements, investigative records, interview <strong>and</strong> hearing records, findings, <strong>and</strong> related records. May be filed with<br />
Employee Personnel Records.<br />
Minimum retention: (a) Retain investigations resulting in termination: 10 years after employee separation<br />
(b) Retain investigations resulting in disciplinary action or exoneration: 3 years after resolution<br />
(c) Retain unfounded investigations: 3 years<br />
(8) Drug Testing Records<br />
Records document the testing of current <strong>and</strong> prospective employees for controlled substances prohibited by policy,<br />
procedure, or statute. Records may include but are not limited to the documentation of test results, the collection process, the<br />
r<strong>and</strong>om sample process, <strong>and</strong> those documenting the decision to administer reasonable suspicion drug testing.<br />
Minimum retention: (a) Retain positive test results: 5 years<br />
(b) Retain negative test results: 1 year<br />
(9) Employee Benefits Records<br />
Records document school, district, or ESD individual employee benefit information such as selection of insurance plans,<br />
retirement, pension, <strong>and</strong> disability plans, deferred compensation plans, <strong>and</strong> other benefit program information. Records may<br />
include but are not limited to plan selection <strong>and</strong> application forms, enrollment records, contribution <strong>and</strong> deduction<br />
summaries, personal data records, authorizations, beneficiary information, <strong>and</strong> related documentation. Records may be filed<br />
with the individual Employee Personnel Record. SEE ALSO Employee Payroll Records in the Payroll Records section.<br />
Minimum retention: (a) Retain PERS enrollment records, official copy: 75 years after date of hire<br />
(b) Retain all other records: 3 years after employee separation or eligibility expired<br />
(10) Employee Medical Records<br />
Records document school, district, or ESD individual employee work related medical history. <strong>The</strong>se records are not<br />
personnel records <strong>and</strong> must be kept physically separate from employee personnel records—in a separate location, as<br />
required by the Americans with Disabilities Act. Records may include but are not limited to medical examination records<br />
(pre-employment, pre-assignment, periodic, or episodic), X-rays, records of significant health or disability limitations related<br />
to job assignments, documentation of work related injuries or illnesses, hearing test records, hazard exposure records, drug<br />
testing records, first-aid incident records, physician statements, release consent forms, <strong>and</strong> related correspondence. SEE<br />
ALSO Hazard Exposure Records in this section.<br />
Minimum retention: (a) Retain hazard exposure records: 30 years after separation [per 29 CFR 1910.20]<br />
(b) Retain all other records: 6 years after separation<br />
(11) Employee Personnel Records<br />
Records document school, district, <strong>and</strong> ESD individual employee work history. Records may include but are not limited to<br />
applications; notices of appointment; training <strong>and</strong> licensure (certification) records; records of health limitations; in service<br />
training records; salary schedules; tuition reimbursement records; personnel actions; performance evaluations; teacher<br />
evaluation reports; letters of commendation <strong>and</strong> recommendation; letters of reprim<strong>and</strong>; notices of disciplinary action; notices<br />
of layoff; letters of resignation; home address <strong>and</strong> telephone disclosures; emergency notification forms; oaths of office;<br />
grievance <strong>and</strong> complaint records; pension, retirement, disability, <strong>and</strong> leave records; <strong>and</strong> related correspondence <strong>and</strong><br />
documentation. SEE ALSO Criminal History Check Records, Recruitment <strong>and</strong> Selection Records, Employee Medical<br />
Records, <strong>and</strong> Employee Benefits Records in this section.<br />
Minimum retention: (a) Retain employment applications (most recent <strong>and</strong> first successful), teacher licensure (certification<br />
records, personnel actions, oaths of office, home address/telephone disclosures, emergency<br />
notification form (most recent): 75 years after date of hire<br />
(b) Retain grievance, complaint, <strong>and</strong> disciplinary records: 3 years<br />
(c) Retain all other records: 3 years after separation<br />
(12) Employment Eligibility Verification Forms (I-9)<br />
Records document the filing of U.S. Immigration <strong>and</strong> Naturalization Service Form I-9 form which verifies that an applicant<br />
or employee is eligible to work in the United States. Information includes employee information <strong>and</strong> verification data such as<br />
citizenship or alien status <strong>and</strong> signature, <strong>and</strong> employer review <strong>and</strong> verification data such as documents which establish<br />
identity <strong>and</strong> eligibility, <strong>and</strong> employer’s signature certifying that documents have been checked.<br />
Minimum retention: 3 years or 1 year after employee separation, whichever is longer (8 CFR 274a-2)<br />
E-10 Exhibit D
<strong>School</strong>s, <strong>School</strong> <strong>District</strong>s <strong>and</strong> Educational Service <strong>District</strong>s General Records Retention Schedule,<br />
April 2006 Pg: 40<br />
(13) Employee Recognition Records<br />
Recognition of employees for special service to the agency. May include service awards, recognition certificates,<br />
commendations, award nominations, lists of past recipients, <strong>and</strong> presentation or ceremony records <strong>and</strong> photographs. Some<br />
records in this series may have historic value. For appraisal assistance contact the Oregon State Archives. SEE ALSO<br />
Employee Suggestion Award Records in this section.<br />
Minimum retention: 6 years<br />
(14) Employee Suggestion Award Records<br />
Records documenting an employee suggestion program where employees may submit suggestions that improve<br />
effectiveness, efficiency, <strong>and</strong> economy in agency operations. Employees may receive awards for adopted suggestions.<br />
Records may include suggestion forms <strong>and</strong> evaluations, award information, <strong>and</strong> related documentation. SEE ALSO<br />
Employee Recognition Records in this section.<br />
Minimum retention: (a) Retain adopted suggestions: 2 years<br />
(b) Retain suggestions not adopted: 1 year<br />
(15) Equal Employment Opportunity Commission Compliance Records<br />
Records document school, district, or ESD compliance with the U.S. Equal Employment Opportunity Commission<br />
regulations. Records may include but are not limited to reports; anti-discrimination committee meeting records <strong>and</strong> reports;<br />
workplace analyses; discrimination complaint policies <strong>and</strong> procedures; complaints; reports; exhibits; withdrawal notices;<br />
copies of decisions; hearings <strong>and</strong> meeting records; report listing number of employees by gender, race, <strong>and</strong> job classification;<br />
<strong>and</strong> related correspondence <strong>and</strong> documentation. SEE ALSO Affirmative Action Records in this section.<br />
Minimum retention: (a) Retain plans, updates, <strong>and</strong> policy statements: Permanent<br />
(b) Retain complaint records <strong>and</strong> documentation: 3 years after final decision issued<br />
(c) Retain all other records: 3 years<br />
(16) Grievance Records<br />
Records document grievances brought by or against employees of schools, districts, or ESDs. Records may include but are<br />
not limited to notice of grievance; informal discussion notes; format hearing notes (including audio tapes): final summary<br />
statements or reports; private arbitrator or Employment Relations Board rulings; correspondence; <strong>and</strong> supporting<br />
documentation.<br />
Minimum retention: 3 years<br />
(17) Hazard Exposure Records<br />
Records document a school, district, or ESD employee’s exposure to hazardous conditions such as chemicals, toxic<br />
substances, blood-borne pathogens, biological agents, bacteria, virus, fungus, radiation, noise, dust, heat, cold, vibration,<br />
repetitive motion, or other dangerous work related conditions. <strong>The</strong>se records are not personnel records <strong>and</strong> should be<br />
maintained in an Employee Medical File. Records may include but are not limited to hearing test records, radiation<br />
measurement records, blood test or other laboratory results, incident reports, first-aid records, X-rays, work station air<br />
sampling reports, <strong>and</strong> correspondence. SEE ALSO Employee Medical Records in this section.<br />
Minimum retention: 30 years after separation (per 29 CFR 1910.20)<br />
(18) Layoff, Dismissal, <strong>and</strong> Non-Renewal Records<br />
Records document the procedures <strong>and</strong> computations used in laying off, dismissing, or non-renewal of contracts of school,<br />
district, <strong>and</strong> ESD employees. Records may include but are not limited to service credit computations, service credit lists,<br />
layoff ranking lists, layoff notice letters, employee layoff election forms, documentation in support of action taken, <strong>and</strong><br />
related correspondence.<br />
Minimum retention: 3 years after final disposition<br />
(19) Personnel Research Records<br />
Records document the study <strong>and</strong> analysis of personnel issues such as comparative salary, pay equity, collective bargaining,<br />
fringe benefits, manning st<strong>and</strong>ards, minimum qualifications, recruitment, training, job discrimination, <strong>and</strong> related issued<br />
involving the school, district, or ESD <strong>and</strong> its employees. Records may include but are not limited to questionnaires, data,<br />
summary reports, studies, surveys, <strong>and</strong> related documentation.<br />
Minimum retention: (a) Retain final study or report: Permanent<br />
(b) Retain all other records: 5 years<br />
Exhibit D E-11
<strong>School</strong>s, <strong>School</strong> <strong>District</strong>s <strong>and</strong> Educational Service <strong>District</strong>s General Records Retention Schedule,<br />
April 2006 Pg: 41<br />
(20) Photo Identification Records<br />
Photographs <strong>and</strong> other records used to identify agency employees, private security personnel, contract workers, <strong>and</strong> others.<br />
May include photographs taken for agency identification cards, driver’s license photographs, <strong>and</strong> information such as name,<br />
date of birth, physical description, identification number, driver’s license number, <strong>and</strong> other data.<br />
Minimum retention: Until superseded or obsolete<br />
(21) Position Description <strong>and</strong> Classification Records<br />
Records document job descriptions <strong>and</strong> the studies <strong>and</strong> evaluations of school, district, or ESD positions to determine if<br />
reclassification is appropriate. Records may include but are not limited to current <strong>and</strong> new job descriptions, organizational<br />
charts, classification specifications, desk audits, classification review reports, <strong>and</strong> related correspondence <strong>and</strong> documentation.<br />
Minimum retention: 3 years after superseded or obsolete<br />
(22) Recruitment <strong>and</strong> Selection Records<br />
Records document the recruitment <strong>and</strong> selection of agency employees. Records may also document the recruitment <strong>and</strong><br />
selection of contracted service providers such as attorneys, auditors, insurance agents, labor consultants, <strong>and</strong> others. Records<br />
may include but are not limited to job announcements <strong>and</strong> descriptions, applicant lists, applications <strong>and</strong> resumes, position<br />
advertisement records, civil service <strong>and</strong> other examination records, classification specifications, affirmative action records,<br />
interview questions, interview <strong>and</strong> application scoring notes, applicant background investigation information, letters of<br />
reference, civil service records, position authorization forms, certification of eligibles, recruitment summary records (job<br />
announcement, position description, documentation relating to the announcement <strong>and</strong> test, <strong>and</strong> test items <strong>and</strong> rating levels),<br />
<strong>and</strong> related correspondence <strong>and</strong> documentation. SEE ALSO Employee Personnel Records <strong>and</strong> Employment Eligibility<br />
Verification Forms (I-9) in this section.<br />
Minimum retention: (a) Retain announcement records, position description, <strong>and</strong> records documenting creation of test <strong>and</strong><br />
rating scale 10 years<br />
(b) Retain unsolicited applications <strong>and</strong> resumes 3 months if not returned to solicitor<br />
(c) Retain unsuccessful applications <strong>and</strong> other records 3 years after position filled or recruitment<br />
cancelled<br />
(23) Teacher Registration <strong>and</strong> Licensure (Certification) Records<br />
Records document the registration <strong>and</strong> licensure (certification) of school teachers, including substitute teachers. Records may<br />
include but are not limited to licensure (certification) records which list teacher name, type of license (certificate), date of<br />
licensure (certification), salary, days taught; Oregon Department of Education licensure (certification) reports which list type<br />
of license (certificate), teacher, <strong>and</strong> district; <strong>and</strong> related documentation. Early records may include county superintendent<br />
administered examination results, copies of examinations, <strong>and</strong> teacher salary information. SEE ALSO Employee Personnel<br />
Records in this section.<br />
Minimum retention: (a) Retain licensed (Certificated) Personnel Reports: 2 years after school year in which records were<br />
created<br />
(b) Retain substitute teachers records: 1 year after school year in which records were created<br />
(c) Retain all other records: 75 years after date of hire<br />
(24) Training Program Records<br />
Records document the design, implementation, <strong>and</strong> administration of training programs <strong>and</strong> opportunities provided to school,<br />
district, <strong>and</strong> ESD employees, including in service training for faculty. Records may include but are not limited to class,<br />
workshop, or conference descriptions; instructor certifications; planning documentation; instructional materials; course<br />
outlines; class enrollment <strong>and</strong> attendance records; training certification forms; <strong>and</strong> related correspondence <strong>and</strong><br />
documentation.<br />
Minimum retention: 3 years after school year in which records were created<br />
(25) Volunteer Program Records<br />
Records document the activities <strong>and</strong> administration of volunteer programs in the school, district, or ESD. Records may<br />
include but are not limited to volunteer hour statistics; volunteer program publicity records; insurance requirement records;<br />
volunteer training <strong>and</strong> orientation records; inactive volunteer files; <strong>and</strong> related correspondence <strong>and</strong> documentation.<br />
Minimum retention: (a) Retain volunteer worker records: 3 years after separation<br />
(b) Retain all other records: 5 years<br />
E-12 Exhibit D
<strong>School</strong>s, <strong>School</strong> <strong>District</strong>s <strong>and</strong> Educational Service <strong>District</strong>s General Records Retention Schedule,<br />
April 2006 Pg: 42<br />
(26) Wellness Program Records<br />
Records document the development, operation, <strong>and</strong> activities of a school, district, or ESD wellness program. Records may<br />
include but are not limited to program statements, health <strong>and</strong> safety surveys, committee minutes, newsletters, <strong>and</strong> related<br />
correspondence <strong>and</strong> documentation.<br />
Minimum retention: 3 years after school year in which records were created<br />
Exhibit D E-13
E-14 Exhibit D
EXHIBIT E – PREVENTIVE MAINTENANCE SCHEDULE<br />
An example of recommended frequencies for a variety of equipment <strong>and</strong>/or building systems is shown<br />
below. To start a preventive maintenance program, use the manufacturer’s recommendations for<br />
frequency of service.<br />
Example of a Preventive Maintenance Schedule<br />
Preventive Maintenance Activity<br />
Change unit ventilator filters<br />
Service emergency generators<br />
Service air compressors<br />
Check <strong>and</strong> clean roof drains<br />
Check <strong>and</strong> calibrate domestic water<br />
treatment systems<br />
Service <strong>and</strong> replace anodes in kitchen<br />
steamers<br />
Inspect <strong>and</strong> service roof top fan motors<br />
<strong>and</strong> belts<br />
Inspect <strong>and</strong> clean interior of air h<strong>and</strong>ling<br />
units<br />
Clean <strong>and</strong> inspect drain pans, drains <strong>and</strong><br />
traps<br />
Inspect <strong>and</strong> service elevators <strong>and</strong> chair<br />
lifts<br />
Conduct thorough roof inspections<br />
Change air h<strong>and</strong>ler filter <strong>and</strong> service unit<br />
Lubricate fan shaft sleeve bearings<br />
Grease pump bearings<br />
Recommended<br />
Frequency<br />
Monthly<br />
Weekly<br />
Monthly<br />
Quarterly<br />
Daily<br />
Annually<br />
Quarterly<br />
Annually<br />
Annually (start of<br />
each cooling season)<br />
Quarterly<br />
Semi-annually<br />
Quarterly<br />
Semi-annually<br />
Semi-annually<br />
Exhibit E E-15
Developing a Preventive Maintenance Program – Suggested Steps<br />
‣ Develop a list of all equipment, including model #s, sizes, etc.<br />
‣ Establish an equipment numbering system <strong>and</strong> number all equipment.<br />
‣ Develop a PM program for each piece of equipment (use the manufacturer’s recommendations).<br />
‣ Provide detailed PM instructions <strong>and</strong> training to all maintenance mechanics.<br />
‣ Determine <strong>and</strong> secure parts <strong>and</strong> supplies needed for PM.<br />
‣ Secure <strong>and</strong> maintain operations <strong>and</strong> maintenance catalogues on all equipment (store in a<br />
common location, which is accessible to all maintenance mechanics).<br />
‣ Ensure mechanical <strong>and</strong> architectural drawings (“as-built drawings”) are available <strong>and</strong> all<br />
maintenance mechanics have access to them <strong>and</strong> the ability to underst<strong>and</strong> how to read them.<br />
‣ Require all drawings to be revised as changes are made or inaccuracies are discovered.<br />
‣ Maintain equipment history (record PM <strong>and</strong> reactive maintenance performed of all equipment).<br />
‣ <strong>Review</strong> equipment history to underst<strong>and</strong> the trends <strong>and</strong> to recommend budgeted planned<br />
improvements.<br />
‣ Publish weekly PM work schedules <strong>and</strong> review with the O & M staff.<br />
E-16 Exhibit E
WORK ORDER SYSTEM<br />
Primary users of a work order system generally fall into two categories: Initiators (personnel making the request)<br />
<strong>and</strong> recipients (facilities management staff).<br />
Workflow-maintenance needs are generally identified at a district facility level. <strong>The</strong> information required to<br />
request a work order includes:<br />
‣ Contact name: A person in the facilities department to contact about the work order<br />
‣ Contact phone: <strong>The</strong> telephone number of the contact person<br />
‣ Contact e-mail: <strong>The</strong> e-mail address of the contact person<br />
‣ Room number/location: <strong>The</strong> building, room, or other site where the work is to be performed<br />
‣ Work requested: A brief description of the work to be performed<br />
‣ Job type: Carpentry, custodial, electrical, environmental, glazing, grounds, maintenance, heating,<br />
masonry, new construction, painting, plumbing, roofing, supplies, systems, or vehicles<br />
‣ Urgency: This is generally a yes/no indicator as to whether the work requested is urgent; you may also<br />
want to consider a “pick list” such as urgent, routine, preventative.<br />
‣ Requested completion date: Date the initiator would like to have the job completed.<br />
Upon submission of the work order to the maintenance department, the following steps should occur:<br />
‣ Job number assigned: A unique number that identifies this work order<br />
‣ Date received: Date stamp the work order to verify when it is received by maintenance<br />
‣ Entry user: Identity of the person entering the work order request (authorized individual entering data<br />
into computerized system)<br />
‣ Work person: Identify the person assigned to this work order<br />
‣ Scheduled date: Date the work is to be performed<br />
‣ Work order priority: Emergency, routine or preventive<br />
‣ Status code:<br />
O (Open) – the work order has not yet been assigned<br />
A (Assigned) – the work order has been assigned to a worker <strong>and</strong> is in process<br />
C (Completed) – the work order has been completed<br />
R (Reopened) – the work order was completed <strong>and</strong> has been reopened<br />
D (Deferred) – the work order will not be assigned until a future date<br />
‣ Comments: add any additional instructions or guidance related to this work order that you deem<br />
necessary or appropriate.<br />
After assignment <strong>and</strong> scheduling information is entered, the work order record should be updated in<br />
the computer system so the individual initiating the work order request can review the status of their<br />
request. Time <strong>and</strong> materials information may or may not be entered on each work order but should<br />
be tracked within the system used.<br />
Exhibit F E-17
E-18 Exhibit F
SWOT ANALYSIS<br />
<strong>The</strong> SWOT analysis is an extremely useful tool for underst<strong>and</strong>ing <strong>and</strong> decision-making for all<br />
sorts of situations. SWOT is an acronym for Strengths, Weaknesses, Opportunities, <strong>and</strong> Threats.<br />
A SWOT assessment is a subjective assessment of data which is organized by the SWOT format<br />
into a logical order that helps underst<strong>and</strong>ing, presentation, discussion <strong>and</strong> decision-making. <strong>The</strong><br />
four dimensions are a useful extension of a basic two heading list of pro’s <strong>and</strong> con’s.<br />
SWOT analysis can be used for all sorts of decision-making, <strong>and</strong> the SWOT template enables<br />
proactive thinking, rather than relying on habitual or instinctive reactions. Strengths <strong>and</strong><br />
weaknesses are essentially internal to the organization <strong>and</strong> relate to matters concerning resources<br />
<strong>and</strong> programs. Opportunities <strong>and</strong> threats are essentially external to the organization.<br />
Definitions<br />
Strengths: A successful application of a competency or exploitation of a critical factor to<br />
develop competitiveness.<br />
Weaknesses: An unsuccessful application of a competency or the non-exploitation of a critical<br />
factor that diminishes competitiveness.<br />
Opportunities: An external condition that could positively impact critical performance<br />
parameters <strong>and</strong> improve competitive advantage provided positive action is taken in time.<br />
Threats: An external condition that could negatively impact critical performance parameters <strong>and</strong><br />
diminish competitive advantage provided positive action is not taken in time.<br />
<strong>The</strong> attached SWOT template includes sample questions, whose answers are inserted into the<br />
relevant section of the grid. <strong>The</strong> questions are examples, or discussion points, <strong>and</strong> obviously can<br />
be altered depending on the subject of the SWOT analysis.<br />
It is extremely important that you clearly identify the subject of a SWOT analysis, because a<br />
SWOT analysis is a perspective of one thing, be it a company, a product, a proposition, <strong>and</strong> idea,<br />
a method, or option, etc.<br />
Exhibit G E-19
SWOT Analysis Template State what you are assessing here. Please note that these criteria examples relate to assessing a new business venture or proposition. Many listed<br />
criteria can apply to other quadrants, <strong>and</strong> the examples are not exhaustive. You should identify <strong>and</strong> use any other criteria that are appropriate to your situation.<br />
criteria examples<br />
Advantages of proposition?<br />
Capabilities?<br />
Competitive advantages?<br />
USP's (unique selling points)?<br />
Resources, Assets, People?<br />
Experience, knowledge, data?<br />
Financial reserves, likely returns?<br />
Marketing - reach, distribution,<br />
awareness?<br />
Innovative aspects?<br />
Location <strong>and</strong> geographical?<br />
Price, value, quality?<br />
Accreditations, qualifications,<br />
certifications?<br />
Processes, systems, IT,<br />
communications?<br />
Cultural, attitudinal, behavioural?<br />
Management cover, succession?<br />
Philosophy <strong>and</strong> values?<br />
strengths weaknesses criteria examples<br />
Disadvantages of proposition?<br />
Gaps in capabilities?<br />
Lack of competitive strength?<br />
Reputation, presence <strong>and</strong> reach?<br />
Financials?<br />
Own known vulnerabilities?<br />
Timescales, deadlines <strong>and</strong><br />
pressures?<br />
Cashflow, start-up cash-drain?<br />
Continuity, supply chain<br />
robustness?<br />
Effects on core activities,<br />
distraction?<br />
Reliability of data, plan<br />
predictability?<br />
Morale, commitment, leadership?<br />
Accreditations, etc?<br />
Processes <strong>and</strong> systems, etc?<br />
Management cover, succession?<br />
criteria examples<br />
Market developments?<br />
Competitors' vulnerabilities?<br />
Industry or lifestyle trends?<br />
Technology development <strong>and</strong><br />
innovation?<br />
Global influences?<br />
New markets, vertical, horizontal?<br />
Niche target markets?<br />
Geographical, export, import?<br />
New USP's?<br />
Tactics: eg, surprise, major contracts?<br />
<strong>Business</strong> <strong>and</strong> product development?<br />
Information <strong>and</strong> research?<br />
Partnerships, agencies, distribution?<br />
Volumes, production, economies?<br />
Seasonal, weather, fashion<br />
influences?<br />
opportunities threats criteria examples<br />
Political effects?<br />
Legislative effects?<br />
Environmental effects?<br />
IT developments?<br />
Competitor intentions - various?<br />
Market dem<strong>and</strong>?<br />
New technologies, services, ideas?<br />
Vital contracts <strong>and</strong> partners?<br />
Sustaining internal capabilities?<br />
Obstacles faced?<br />
Insurmountable weaknesses?<br />
Loss of key staff?<br />
Sustainable financial backing?<br />
Economy - home, abroad?<br />
Seasonality, weather effects?<br />
SWOT analysis template – a free resource from www.businessballs.com. Not to be sold or published. Template © Alan Chapman 2005.<br />
E-20 Exhibit G
Oregon Association of<br />
<strong>School</strong> <strong>Business</strong> Offi cials<br />
P.O. Box 1068<br />
Salem, Oregon 97308<br />
503-588-2800<br />
www.oasbo.com<br />
Oregon <strong>School</strong> Boards<br />
Association<br />
P.O. Box 1068<br />
Salem, Oregon 97308<br />
503-588-2800<br />
www.osba.org<br />
Chalkboard Project<br />
221 NW Second Avenue<br />
Suite 210-C<br />
Portl<strong>and</strong>, Oregon 97209<br />
503-542-4325<br />
www.chalkboardproject.org