Innovation Journal - Cognizant

Innovation Journal - Cognizant Innovation Journal - Cognizant

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 20 12 Innovation Journal Reinvent Your Workforce The millennial mindset with its open, flexible and inclusive way of working can be your business edge —if you provide the tools that improve knowledge sharing and productivity. The best way to prepare for tomorrow is to empower people to shape it today. Cognizant helps identify and reinvent key areas of operations to increase everything from output to innovation. The following innovations enable reinvention of your workforce. 1. Concierge Services 2. Topics Curator 3. Bottom-up approach to seeding innovation 4. Build 24x2 5. Into the Novel Nation 6. The Real Deal

REINVENT - CONCIERGE SERVICES Article 14 Concierge Services Reinvent the user engagement, experience and expectations of your employees. A concierge is someone who takes care of customer needs comprehensively. OneCognizant Concierge Services encompasses five core applications that our associates (employees) use the most. The underlying principles enabled by this platform include associate experience, social design, gamification and optimal performance of critical functions. "A hunch is creativity trying to tell you something." - Frank Capra 102

REINVENT - CONCIERGE SERVICES<br />

Article 14<br />

Concierge Services<br />

Reinvent the user engagement, experience and<br />

expectations of your employees.<br />

A concierge is someone who takes care of customer<br />

needs comprehensively. One<strong>Cognizant</strong> Concierge<br />

Services encompasses five core applications that our<br />

associates (employees) use the most. The underlying<br />

principles enabled by this platform include associate<br />

experience, social design, gamification and optimal<br />

performance of critical functions.<br />

"A hunch is creativity trying to tell you something."<br />

- Frank Capra<br />

102

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