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Quarterly December 2008 - Odfjell

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<strong>Quarterly</strong><br />

Company Magazine for the <strong>Odfjell</strong> Group - Desember <strong>2008</strong>


<strong>Quarterly</strong><br />

In this issue:<br />

<strong>Odfjell</strong> avoids Gulf of Aden ............................................................................ 4<br />

P.O. Box 6101 Postterminalen<br />

N-5892 Bergen<br />

Norway<br />

Tel: +47 55 27 00 00<br />

Fax: +47 55 28 47 41<br />

E-mail: quarterly@odfjell.com<br />

Internet: www.odfjell.com<br />

Bunkering facilities at OOTS ......................................................................... 6<br />

OTK is getting bigger...................................................................................... 7<br />

Hurricane Ike hitting the Gulf Coast Area ..................................................... 8<br />

<strong>Odfjell</strong> Terminals’ Sales & Marketing summit .............................................. 9<br />

New Intranet and Website for <strong>Odfjell</strong> ........................................................... 10<br />

Bow Bracaria – rebuilt for hydrogen peroxide shipments ............................ 12<br />

Dear<br />

colleagues,<br />

Editor:<br />

Ellen Skagen<br />

EDITORIAL COMMITTEE:<br />

Brit A. Bennett<br />

Margrethe Myrmehl Gudbrandsen<br />

Tor Jürgensen<br />

Siri-Anne Mjåtvedt<br />

Morten Nystad<br />

Helge Olsen<br />

Marit Beate Simonsen<br />

CORRESPONDENTS:<br />

Rotterdam:<br />

Theo Kruithof<br />

Singapore:<br />

Atle Knutsen<br />

Deadline next issue:<br />

March 6, 2009<br />

Design: MacBox AS<br />

Cover:<br />

Bow Sirius in Richards Bay<br />

October 1, <strong>2008</strong><br />

Source: Zululand Observor,<br />

<strong>Odfjell</strong> Maintenance Management Improvement Project ............................. 13<br />

Britannia P & I Club visits Bow Century and <strong>Odfjell</strong> Terminals .................... 14<br />

Giant load makes history ............................................................................... 15<br />

QM Corner ..................................................................................................... 16<br />

It’s all about the little things ......................................................................... 17<br />

London – <strong>Odfjell</strong> location ............................................................................... 18<br />

New and Improved Requirements and Guidelines Manual .......................... 20<br />

Greetings From Around the World ................................................................ 22<br />

Personnel Corner........................................................................................... 28<br />

Fleet and Terminals....................................................................................... 30<br />

The world financial crisis now has<br />

started to have a severe impact also on<br />

the real economy. Despite government<br />

interventions through huge national<br />

financial salvage packages, forecasts<br />

for worldwide economic growth are<br />

substantially downgraded. Most<br />

advanced economies are now in<br />

recession, and even rapidly expanding<br />

economies, such as China and India, see<br />

a considerable drop in their economic<br />

growth. Many businesses get into<br />

serious problems, and unemployment<br />

figures are again on the rise. This<br />

unfortunate development also affects<br />

the shipping industry. Since this<br />

summer the market for many segments<br />

has deteriorated drastically, and at least<br />

for dry bulk carriers and container ships<br />

it looks like somewhat of a collapse. So<br />

far the chemical tanker market has held<br />

up reasonably well, and at <strong>Odfjell</strong> we<br />

are benefiting from a healthy balance<br />

between regular contract business and<br />

spot cargoes. We also profit from the<br />

fact that the price of fuel for our ships is<br />

more than halved the last three months.<br />

Although <strong>Odfjell</strong>’s fourth quarter results<br />

are still in the making, all in all <strong>2008</strong><br />

looks like being a reasonably good year<br />

for the company. Earnings for our ships<br />

have been strong at least throughout<br />

November, and our terminals continue<br />

to be profitable. All indicators show,<br />

however, that 2009 will be a tough<br />

and a challenging year for <strong>Odfjell</strong> with<br />

weaker demand for our services. I<br />

nevertheless believe there is room for<br />

cautious optimism in the longer run;<br />

Added liquidity into the finance sector<br />

through the national salvage packages<br />

will relieve many of the current trade<br />

bottlenecks, e.g. related to obtaining<br />

letters of credit, which will improve<br />

conditions for more international trade<br />

and thus demand for shipping services.<br />

Financial restrictions combined with a<br />

rather bleak short-term market outlook<br />

are expected to increase the number of<br />

cancellations of orders for new ships<br />

and thus, eventually reduce the overall<br />

tonnage supply. However, a positive<br />

development for <strong>Odfjell</strong> is critically<br />

dependent upon the professionalism<br />

and drive of all our employees, at sea<br />

and ashore, to make optimal use of all<br />

our hardware and systems, and to go<br />

the extra mile to reach our targets.<br />

Another serious problem that arose<br />

this autumn is the threat of our ships<br />

being hijacked by Somali pirates in the<br />

Gulf of Aden. Over the last five months<br />

more than forty merchant ships have<br />

fallen prey to these pirates, and several<br />

of our competitors’ tankers have been<br />

taken and held for ransom. Also one<br />

of our ships was attacked, but through<br />

a valiant and resolute action by the<br />

captain and his crew the pirates had to<br />

abort their attempt. For obvious reasons<br />

this is a major concern, particularly<br />

for our colleagues on board ships that<br />

sail through these waters but also for<br />

<strong>Odfjell</strong> as a whole. To avoid our ships<br />

being hijacked, and hence to save our<br />

seafarers the hardship of becoming<br />

the pirates’ hostages, in November we<br />

decided to route voyages that previously<br />

went through Suez instead going the<br />

long way around Africa. This is a costly<br />

measure, entailing both extra sailing<br />

days and more bunkers used, costs<br />

that we cannot fully charge to our<br />

customers. Therefore, when sufficient<br />

protection through a regular escort<br />

service is in place, expected to become<br />

effective this <strong>December</strong>, we will resume<br />

sailing through Suez and the Gulf of<br />

Aden as long as this is deemed safe.<br />

Our prime concern will always be the<br />

safety of ship and crew.<br />

There is nothing dramatic behind my<br />

decision to resign as President/CEO<br />

as from the Annual General Meeting in<br />

May next year. I took this challenging<br />

position more than five years ago for<br />

an interim period of six to nine months.<br />

Now, more than sixty months later, it is<br />

time for change. I wish my successor,<br />

our present Chief Financial Officer,<br />

Haakon Ringdal, the best of luck in his<br />

new position.<br />

<strong>December</strong> is usually a very busy month,<br />

and this year is certainly no exception.<br />

There are all the end-of-the-year tasks<br />

at work that need completion, seasonal<br />

social arrangements and of course<br />

all the preparations for the Christmas<br />

festivities. Although I truly appreciate you<br />

efforts and hard work for the company,<br />

I also encourage you to take time to<br />

enjoy this time with family and friends.<br />

For us here up north hopefully we will<br />

have snow for Christmas, and for our<br />

colleagues down south at least some<br />

decent barbeque weather.<br />

I wish all of you and your families a very<br />

merry Christmas and all the best for 2009.<br />

Regards,<br />

<strong>Odfjell</strong> Terminals (Rotterdam), August 2007<br />

Terje Storeng<br />

President/CEO<br />

2 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 3


<strong>Odfjell</strong> avoids Gulf of Aden<br />

Relieved crew<br />

Following the 17 November decision,<br />

many of our seafarers have expressed<br />

great relief.<br />

By: Margrethe Gudbrandsen<br />

<strong>Odfjell</strong> decided<br />

in mid November<br />

that all it’s owned,<br />

managed and<br />

time-chartered<br />

ships that<br />

normally would<br />

sail through the<br />

Gulf of Aden<br />

should be routed via the Cape of Good<br />

Hope. - We will no longer expose our<br />

crew to the risk of being hijacked and<br />

held for ransom by pirates in the Gulf<br />

of Aden, says Terje Storeng.<br />

- Unless we are explicitly committed<br />

by existing contracts to sail through<br />

this area, we will re-route our ships<br />

around Cape of Good Hope. We trust our<br />

customers will appreciate this decision<br />

which we have taken to safeguard not<br />

only our crews and ships, but also the<br />

ships’ cargo. The re-routing will entail<br />

extra sailing days and later cargo<br />

deliveries. This will incur significant<br />

extra cost, but we expect our customers’<br />

support and contribution, says Storeng.<br />

Piracy is escalating<br />

By today, more than 90 ships have been<br />

attacked, against total of 23 last year. Of<br />

these, 36 ships were hijacked outside<br />

the coast of Somalia, and in particular<br />

the Gulf of Aden. Approximately half of<br />

the hijacked ships are chemical tankers.<br />

- Several chemical tankers have been<br />

hijacked at gunpoint, and although<br />

reportedly hostages until now have been<br />

released apparently unharmed, we do<br />

not know if this will be so in the future,<br />

says Storeng.<br />

The very same day that <strong>Odfjell</strong><br />

announced the re-routing, the VLCC MV<br />

Sirius Star was hijacked 450 nautical<br />

miles southeast of Mombasa in Kenya,<br />

according to the US Fifth Fleet. This<br />

is far beyond 2-250 nm off the coast<br />

previously assumed to be safe passage.<br />

The Sirius Star is three times the size of<br />

an aircraft carrier and is carrying its full<br />

complement of two million barrels of<br />

crude oil, worth at least USD100 million.<br />

By this capture, the pirates showed the<br />

world what they were capable of.<br />

- Our experience is that the pirates are<br />

well organized and well equipped, says<br />

Toralf Sørenes, VP Risk Management<br />

and Company Security Officer in <strong>Odfjell</strong>.<br />

And he continues: society has the<br />

impression that the pirates come in<br />

small dinghies and seem harmless.<br />

These pirates operate in small and<br />

very fast boats coming from motherships<br />

with modern navigation and<br />

communication systems which make it<br />

possible to coordinate the attacks and<br />

to operate effectively far from shore.<br />

In addition, the pirates look like the<br />

numerous fishing ships operating in the<br />

area and this further complicates the<br />

picture.<br />

Wants naval escorted convoy<br />

Today several different naval forces<br />

patrol this area. The air and navy units<br />

in the area are under the command<br />

of several entities including NATO,<br />

EU, Coalition Forces participating in<br />

Enduring Freedom and nations like<br />

India, Russia and others. A strong,<br />

clear and common mandate plus better<br />

co-ordination and a more effective use<br />

of these units remain apparently still a<br />

challenge. - We are frustrated by the<br />

fact that governments and authorities<br />

in general seem to take a limited<br />

interest in this very serious problem.<br />

The efforts that are being made do not<br />

seem to put an effective end to what<br />

can best be described as ruthless, high<br />

level organised crime, says Storeng. He<br />

believes that action should be taken by<br />

United Nations, as this area represents<br />

international waters. – Several security<br />

companies have offered their services,<br />

but we oppose to have weapons<br />

onboard, says Storeng.<br />

<strong>Odfjell</strong> will when sufficient action is<br />

taken to prevent attacks resume sailing<br />

through the Gulf of Aden and the Suez<br />

Canal.<br />

Freight cost and insurance cost<br />

increases<br />

Shipping analysts say the freight<br />

cost will rise following the attacks as<br />

charter rates and insurance premiums<br />

increase. Lloyds has already announced<br />

that they will increase the insurance<br />

premium on ships operating in this<br />

area, Tor A. Svelland said in an interview<br />

with Dagens Næringsliv. The area is<br />

also now defined as a war zone, which<br />

also means that shipping companies<br />

passing through this area will have<br />

to pay an extra war risk insurance.<br />

Extra insurance on the cargo comes in<br />

addition.<br />

More will follow<br />

<strong>Odfjell</strong>, by taken this action of<br />

re-routing, has taken the lead and<br />

hopes other shipping companies will<br />

follow and put pressure on national,<br />

international and governments. For<br />

the time being the shipping companies<br />

Dorval, BW Gas, Maersk and Swift have<br />

decided to follow <strong>Odfjell</strong>’s decision of<br />

re-routing around Cape of Good Hope.<br />

Frontline is considering it – But we hope<br />

and expect others to follow. We have<br />

a joint responsibility and interest of<br />

putting an end to this, says Storeng.<br />

- It was with great relief and respect<br />

we got the message last Monday that<br />

<strong>Odfjell</strong>, as owner, would stop passages<br />

through Gulf of Aden until the situation<br />

regarding piracy there is settled. Like<br />

announced earlier I, my officers and<br />

crew have been very concerned about<br />

the situation in Gulf of Aden, there<br />

have been many questions raised and<br />

honestly many of them have been hard<br />

for me as Master to answer for.<br />

I have been very concerned for the<br />

safety of my crew, vessel, cargo,<br />

environment, etc. The decision <strong>Odfjell</strong><br />

took pays a lot of respect, that of our<br />

owner takes the safety and security of<br />

their crews, etc. so important makes<br />

us all proud to be working for such a<br />

good and serious employer. Once again<br />

thanks a lot from my officers, crew and<br />

myself for this decision, says Dag Inge<br />

Bogdanoff, Captain on Bow Sky.<br />

Pirate attack on<br />

M/T Bow Cedar<br />

M/T Bow Cedar was attacked by<br />

pirates in Gulf of Aden early morning<br />

29 September. The Master on Bow<br />

Cedar, Bjarne Kalland reports how they<br />

experienced the attack. - A speedboat<br />

with 5 persons onboard started to<br />

trail the ship. After some time, an<br />

eastbound naval ship with helicopter<br />

on the poop deck passed on the port<br />

side. When this naval ship had passed,<br />

the speedboat slowly started to close in<br />

on the starboard side, until it suddenly<br />

charged directly towards the ship at<br />

high speed.<br />

At this time Bow Cedar clearly<br />

demonstrated awareness using<br />

its water canons. In addition other<br />

appliances were used to deter the<br />

hijack attempt. No arms were fired,<br />

and the boat stopped. After lying<br />

dead in the water for some time it<br />

headed against a ship coming behind<br />

Bow Cedar. - No alarms were heard<br />

so obviously the other ship was also<br />

prepared and the attack abandoned.<br />

The warship with helicopter passed an<br />

hour earlier, so apparently the pirate<br />

boat waited until this was clear. No<br />

arms were fired and no crew injured<br />

during the attack.<br />

This article is written the 21 November.<br />

As there is a lot happening on this issue,<br />

the article might not be updated when<br />

<strong>Quarterly</strong> is published.<br />

4 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 5


Bunkering facilities at OOTS<br />

OTK is getting bigger<br />

By: Atle Knutsen<br />

By Mr. Sang-Ki Lee<br />

Time is one of <strong>Odfjell</strong>’s highest cost<br />

elements. Loss of time is also carrying<br />

many and various cost elements that<br />

are creating a compounded effect.<br />

Singapore, as many other ports around<br />

the world, has its challenges when<br />

it comes to efficient port operations.<br />

During <strong>2008</strong> an estimated 66 (deep sea<br />

vessels only) port calls in Singapore is<br />

causing <strong>Odfjell</strong> ships to spend a total of<br />

213 days in port. Worse; more than half<br />

of this time, 53% to be exact, is caused<br />

by delays beyond owner’s control.<br />

35% is spent waiting for available berths<br />

whilst we are using 6 % of the total<br />

port time; or 190 hours for bunkering<br />

operations. Something needed to be<br />

done about this.<br />

At <strong>Odfjell</strong>’s joint venture terminal in<br />

Singapore; Oiltanking <strong>Odfjell</strong> Terminal<br />

Singapore (OOTS), Matrix Marine Fuels<br />

has now established bunkering facilities<br />

at OOTS that supplies ships with good<br />

quality bunkers ex pipe concurrently<br />

with the vessels loading, discharging<br />

and/or transhipping cargoes board-toboard.<br />

This makes OOTS the only one-stop<br />

terminal in Singapore in this respect<br />

and effectively cutting down time in<br />

port in proportion with the frequency<br />

of calls to the terminal. It will make a<br />

big bite into the time spent in port for<br />

bunkering and it also ensures better<br />

and predictable bunker quality to the<br />

shipping industry. It’s a safer operation<br />

than transferring bunker alongside at<br />

an anchorage as well as testing and<br />

quality assurance of the bunker are well<br />

taken care of.<br />

Presently there is 6,000 cbm capacity for<br />

HFO 380 fuel and 1,000 cbm for gas oil<br />

which has the capacity to supply about<br />

150,000 tons of fuel and 15,000 tons<br />

of gas oil per annum. This bunkering<br />

facility does not only serve the <strong>Odfjell</strong><br />

ships, but is at the willing service for all<br />

ships calling the terminal thus offering<br />

overall port time savings. Terminal<br />

customers are also welcoming these<br />

arrangements, as it means that owners<br />

over time may favour facilities with the<br />

most optimal operations. The bunkering<br />

facilities opened for operations during<br />

August this year.<br />

The proactive initiative of <strong>Odfjell</strong>, Matrix<br />

Marine Fuels and OOTS have made<br />

this bunker operations available for all<br />

ships calling the OOTS terminal and<br />

helps making Singapore become a more<br />

efficient port overall.<br />

Following the completion of expansion<br />

2 (E-2) this spring, <strong>Odfjell</strong> Terminals<br />

(Korea) has now started its 3rd<br />

expansion, E-3. 8 carbon steel tanks of<br />

9,990kl will be built with a total capacity<br />

of 79,920kl. These tanks have already<br />

been pinpointed for customers on longterm<br />

contracts.<br />

Byucksan Engineering was elected as<br />

contractor and the contract signing was<br />

held in July at Byucksan Engineering’s<br />

office in Seoul.<br />

This project, similar to E-2, is contracted<br />

on a turn-key base, which means all<br />

the construction work, test runs and<br />

acquiring permits will be carried out by<br />

Byucksan Engineering.<br />

The piling construction is ahead of<br />

estimated schedule and full piling<br />

completion of total 1448 piles will be end<br />

of November. Two of the tank foundations<br />

are completed and the tank bottom plate<br />

constructions are now in process.<br />

Total mechanical completion is<br />

estimated mid August next year.<br />

When completed, the terminal’s total<br />

capacity will be 250,890m³ on 72 tanks<br />

including the 2 slop tanks.<br />

6 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 7


Hurricane Ike hitting the Gulf<br />

Coast Area<br />

<strong>Odfjell</strong> Terminals’<br />

Sales & Marketing summit<br />

By Mernie Beiter / Dave Ellis<br />

By: Mike Beviss<br />

Hurricane Ike started as a tropical<br />

disturbance off the coast of Africa<br />

near the end of August. By September<br />

5th it was a Category 4 hurricane<br />

with maximum sustained winds of<br />

145 mph. By the time that it reached<br />

landfall on September 12th it was<br />

a Category 2 hurricane. If it had<br />

been Category 3 or 4 instead of a<br />

Category 2 by the time it hit the Gulf<br />

Coast Area, the destruction from the<br />

storm surge would likely have been<br />

record breaking, with the potential for<br />

damage worse than what was seen<br />

with Hurricane Katrina. It was one of<br />

the most destructive hurricanes to hit<br />

the coast of the United States.<br />

<strong>Odfjell</strong> Terminals (Houston) suffered<br />

a near miss as the tidal surge at our<br />

facility reached 16 feet (almost 5 m).<br />

The water came up to the wharf road,<br />

and if the surge were two feet higher,<br />

the water damage could have been<br />

much more severe.<br />

Otherwise, actual damage to the<br />

facility was modest. The wind damaged<br />

insulation on two tanks, and some<br />

pumps in lift pits were submerged.<br />

Due to the extraordinary efforts of all<br />

staff (terminal and shipping,) OTH was<br />

moving product four days after the<br />

storm on Wednesday evening, working<br />

truck and railcars on Thursday, and<br />

fully open on Friday morning.<br />

Impact on staff and families was by<br />

far much more severe. Electricity<br />

was down for weeks for a significant<br />

portion of staff. Fuel availability was a<br />

challenge for about a week to 10 days,<br />

and food was limited canned products<br />

within the affected area. As part of<br />

our facility recovery, the company<br />

assembled a team to assist employees<br />

in getting their families situated. These<br />

efforts ranged from finding hotel rooms<br />

to providing fuel and generators. The<br />

company also made funds available for<br />

employees to draw upon if needed.<br />

Local impact is likely to be felt for<br />

months if not longer.<br />

The first Sales & Marketing summit<br />

for <strong>Odfjell</strong> Terminals took place at our<br />

Rotterdam terminal on September<br />

25/26th. These dates were deliberately<br />

timed for our overseas visitors to<br />

combine this event with the EPCAconference<br />

in Monaco.<br />

With the early birds already arriving<br />

on the 24th of September, some of<br />

the participants received a tour of our<br />

Rotterdam terminal. Some to see the<br />

terminal for the first time and others<br />

just to see the many changes, upgrades<br />

and expansion programs that have<br />

taken place in the last few years. During<br />

that evening an international party of<br />

eight went to see a soccer game in the<br />

Feyenoord-stadium. The local team<br />

Feyenoord won in the end, after extra<br />

time.<br />

At the summit we were a forum of<br />

total 25 counting colleagues from<br />

our world wide Sales and Marketing<br />

network, including <strong>Odfjell</strong> Tankers<br />

and the associated terminals in South<br />

America. The agenda for the summit<br />

was ambitious, with the two days filled<br />

with presentations based mostly on<br />

topics prepared in advance by task force<br />

groups.<br />

After discussions from the many angles<br />

present, we made recommendations<br />

on where we identified needed<br />

improvement. We highlighted six main<br />

areas, ranging from “Terminal Sales<br />

& Marketing Strategy” to “Operational<br />

Efficiency” as improvement areas.<br />

On the evening of the 25th we all<br />

attended Hosman Vins in Schiedam,<br />

<strong>Odfjell</strong>’s wine distributor for the<br />

Netherlands, for a fun wine and dine<br />

event, featuring our <strong>Odfjell</strong> wines.<br />

During the dinner, Laurence <strong>Odfjell</strong><br />

shared stories about the winemaking<br />

and the individual wines.<br />

The feedback from the event was very<br />

positive, with the general feeling that<br />

the summit had been informative and<br />

enlightening. We at Rotterdam certainly<br />

enjoyed hosting this <strong>Odfjell</strong> Terminals<br />

Sales & Marketing summit.<br />

8 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />

<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 9


New Intranet and Website<br />

for <strong>Odfjell</strong><br />

By: Margrethe Gudrandsen<br />

Our current Intranet and Website<br />

solution is outdated and the<br />

software will no longer be updated<br />

by the supplier. – Two projects have<br />

therefore been started and the focus<br />

is to introduce a new Intranet Portal<br />

and new Website in 2009, says Arne<br />

Sletten Helgesen, project manager for<br />

the projects.<br />

The existing solution was installed<br />

in 2001 and updated in 2004. Lots<br />

have changed since 2004 and<br />

this is also certainly the case for<br />

Intranet and Web Technology. – We<br />

experience challenges on several<br />

fronts regarding the existing<br />

solution. First and foremost it is<br />

troublesome to maintain and update.<br />

For instance it is not possible to<br />

add pictures. Another important<br />

challenge is that we experience a<br />

lack of ownership resulting in lack<br />

of relevant and updated information.<br />

It is therefore crucial to not just<br />

introduce new systems, but at the<br />

same time encourage a stronger and<br />

broaderownership, Helgesen continues.<br />

Intranet: Information, toolbox and<br />

culture-builder<br />

Intranet is an efficient communication<br />

channel and a work-tool for<br />

businesses. – But a well functional<br />

intranet is also a culture-builder.<br />

<strong>Odfjell</strong> is a global company and it<br />

is therefore important that all have<br />

the same source of information.<br />

This unifies colleagues all over the<br />

world, says Margrethe Gudbrandsen,<br />

Communication Manager in <strong>Odfjell</strong>.<br />

More than 1000 employees can access<br />

the intranet today. – We want the future<br />

intranet to be used more efficiently and<br />

to be the most important overall worktool<br />

for the employees. Not just a tool<br />

for sharing information, but also a tool<br />

for cooperation, says Gudbrandsen.<br />

The project is now in the first phase<br />

and the focus is on the future content<br />

and structure of the new Intranet<br />

Portal. - In this phase we need input<br />

from all parts of <strong>Odfjell</strong>. This is why we<br />

have initiated a survey that we want all<br />

parts of <strong>Odfjell</strong> to take part in. By doing<br />

this we ensure that we get a better<br />

basis for building a new Intranet Portal<br />

for everyone, says Helgesen.<br />

Corporate websites is important<br />

Corporate websites are becoming<br />

more and more important and today<br />

they may act as a window to the world.<br />

The website is an important source of<br />

information for important stakeholders<br />

like customers, potential employees,<br />

investors, media, students and the<br />

society at large. – To have a website<br />

that is informative, visually good<br />

and easy to navigate is crucial, says<br />

Gudbrandsen.<br />

Cross departmental involvement<br />

In order to get the best possible<br />

content and structure of both the<br />

website and the intranet, it is essential<br />

that the project have members from<br />

the different departments in the<br />

organization. To reassure that the<br />

project team is on the right track, it<br />

is also established a reference group<br />

consisting of 14 <strong>Odfjell</strong> employees.<br />

- We are very fortunate to have such a<br />

qualified project group with members<br />

from all parts of <strong>Odfjell</strong>. The same can<br />

be said about the reference group and<br />

steering committee.<br />

The time schedule is tight, so the<br />

Who takes the best photo?<br />

By: Margrethe Gudrandsen<br />

In a digital world it is easy to snap a<br />

photo. <strong>Odfjell</strong> employees are all over<br />

the globe and experience different<br />

exciting places, nature, people and last<br />

but not least <strong>Odfjell</strong> vessels and <strong>Odfjell</strong><br />

terminals.<br />

choosen solution has to be flexible and<br />

implemented in several phases. The<br />

first phase, which ends with the new<br />

Web Page and Intranet Portal next<br />

year, is just the first in several phases.<br />

- The overall goal is that both systems<br />

should present up-to-date and relevant<br />

information that both <strong>Odfjell</strong> employees<br />

and our most important stakeholders<br />

could benefit from, says Helgesen.<br />

QUARTERLY always need good photos<br />

to use in the magazine. In addition<br />

we also need good <strong>Odfjell</strong> photos to<br />

use in other settings as well, like<br />

presentations, brochures, reports etc.<br />

So hereby we invite you all to join the<br />

competition for the best <strong>Odfjell</strong> photo.<br />

Any photo can be sent us, but photos in<br />

high–resolved solution are preferred.<br />

The photos must have relevance to<br />

<strong>Odfjell</strong> in one way or another. A small<br />

text should follow the photo.<br />

The best photo, evaluated and chosen<br />

by the editorial committee, will receive<br />

an <strong>Odfjell</strong> silver Cross pen.<br />

So pull out your camera and start<br />

“shooting”.<br />

The winner will be announced in next<br />

edition of <strong>Odfjell</strong> <strong>Quarterly</strong>.<br />

The Intranet project team: Theo Kruithof (OT Rotterdam), Frode Stornes, <strong>Odfjell</strong> Tankers/QM, Jan Peder Arnesen (<strong>Odfjell</strong> Tankers),<br />

Wenche Hjelmeland, Communications, Anne Kari Reksten Holme, HR, Arne Sletten Helgesen, ICT, Margrethe Gudbrandsen, Communications<br />

and Mat Duke, ICT<br />

Please send the photo to:<br />

quarterly@odfjell.com<br />

by 6 March 2009 by 6 March 2009<br />

10 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 11


Bow Bracaria – rebuilt for<br />

hydrogen peroxide shipments<br />

<strong>Odfjell</strong> Maintenance Management<br />

Improvement Project<br />

By Vebjørn Lid<br />

By Knut Erik Fredriksen<br />

<strong>Odfjell</strong> Ahrenkiel<br />

Europe GmbH has<br />

entered into a CoA<br />

with Evonik Degussa<br />

for shipments of<br />

hydrogen peroxide<br />

max 70% solution<br />

from Antwerp to<br />

Finland.<br />

Hydrogen peroxide is a highly reactive<br />

and strong oxidizing substance which<br />

calls for a set of special safety related<br />

shipping requirements. Up until now<br />

only two vessels have been classified<br />

for H2O2 shipments, which means<br />

<strong>Odfjell</strong> Ahrenkiel has entered a very<br />

specialized niche within the parcel<br />

tanker market.<br />

Bow Bracaria has just been redesigned<br />

for the carriage of H2O2. She left the<br />

yard in Viana do Castelo, Portugal<br />

November 14th, and with all technical<br />

approvals from the Class Society she is<br />

now fitted to carry hydrogen peroxide.<br />

Bow Bracaria called Antwerp Dec 8th<br />

<strong>2008</strong> for first shipment under this CoA.<br />

Later a second ship is planned rebuilt<br />

for the same purpose.<br />

Hydrogen Peroxide (H2O2)<br />

Hydrogen peroxide is one of the most<br />

powerful oxidizers, and it is stronger<br />

than chlorine dioxide and propylene<br />

oxide. A common concentration for<br />

shipments is 70%. When 1 volume<br />

of hydrogen peroxide is decomposed;<br />

it produces 70 volumes of oxygen!<br />

Concentrated hydrogen peroxide is<br />

readily instable in contact with any<br />

incompatible substances like for<br />

instance fibres, certain metals, organic<br />

solvents etc. The decomposition is an<br />

exothermic reaction, the temperature<br />

increases and the decomposition yields<br />

off oxygen and water.<br />

Hydrogen peroxide is also one of the<br />

most versatile and environmentally<br />

sound chemicals available today. It is<br />

a simple chemical compound; water<br />

with an extra atom of oxygen attached,<br />

H2O2.<br />

The safety and efficiency of its<br />

properties have led to the development<br />

of many various applications, from<br />

rocket and torpedo fuel, to bleach of<br />

human hair and teeth whitening!<br />

About 50% of the world’s production<br />

of hydrogen peroxide is used for pulpand<br />

paper bleach. Other bleaching<br />

applications are becoming more<br />

important as hydrogen peroxide is seen<br />

as an environmentally alternative to<br />

chlorine-based bleaches.<br />

Hydrogen peroxide works also<br />

as a propellant in concentrations<br />

above 70%. It is used in numerous<br />

defence and aerospace research<br />

programs (NASA). One application<br />

is as propellant fuel for torpedoes in<br />

combination with alcohol.<br />

Possible leakage of concentrated<br />

hydrogen peroxide in one of the<br />

Russian submarine Kursk’s torpedoes<br />

is said to be the initial course of the<br />

tragic submarine accident in August<br />

12th 2000<br />

As mentioned, hydrogen peroxide<br />

has many various applications, and<br />

several safety measures must be taken<br />

into account to ensure the enormous<br />

potential of the cargo and its vapour.<br />

Safety is the absolute number one<br />

priority, and when following the safety<br />

instructions even an explosive cargo<br />

such as hydrogen peroxide is like<br />

transporting water.<br />

With <strong>Odfjell</strong>’s slogan “for anything<br />

liquid”, the carriage of hydrogen<br />

peroxide will be barrier-breaking.<br />

In 2006 and 2007<br />

<strong>Odfjell</strong> Ship<br />

Management<br />

carried out three<br />

projects related<br />

to maintenance<br />

management. The<br />

main objective<br />

of these projects<br />

has been to establish the foundation<br />

for revising and improving <strong>Odfjell</strong>’s<br />

maintenance processes.<br />

The three projects are:<br />

1. Criticality analysis<br />

2. Maintenance pre-structuring project<br />

3. Maintenance strategy<br />

In the autumn <strong>2008</strong> <strong>Odfjell</strong> decided to<br />

start the next project. The objective of<br />

this project is to establish maintenance<br />

processes enabling <strong>Odfjell</strong> to fulfil the<br />

goals in the maintenance strategy. The<br />

figure describes the different processes<br />

needed to achieve continuous<br />

maintenance improvement.<br />

The outcome of this project will be the<br />

foundations for the implementation<br />

project, which will be optimization of<br />

the maintenance plan onboard a pilot<br />

Fig. Maintenance improvement process circle<br />

vessel. Involvement from the Ship<br />

Management Team during the project<br />

will be vital to achieve a good result.<br />

After a trial period with necessary<br />

adjustments a final decision will be<br />

made for fleet wide implementation.<br />

To achieve the goals in the<br />

maintenance strategy a centralised<br />

administration of the maintenance<br />

system is required. Standardised job<br />

descriptions and reporting formats<br />

are necessary for cross fleet sharing<br />

of information and reports for<br />

benchmarking purposes.<br />

Standardisation of spare-parts will not<br />

be a part of this project. This will be<br />

subject for evaluation at a later stage<br />

and carried out as a separate project.<br />

12 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 13


Britannia P&I Club visits<br />

Bow Century and<br />

<strong>Odfjell</strong> Terminals (Rotterdam)<br />

Giant load makes history<br />

By: Elisabeth Alfheim<br />

On September 26th, Ms. Jeannie<br />

Schreiner and Mr. Clive Davies of<br />

Britannia P&I Club joined Ms. Elisabeth<br />

Alfheim of <strong>Odfjell</strong>’s Insurance & Legal<br />

Section for a visit to Bow Century while<br />

calling at Rotterdam.<br />

The three of us, joined by Port Captain<br />

Arne Ingebrigtsen, were welcomed<br />

onboard Bow Century by Capt. Arne<br />

Hansen and his crew. The purpose of<br />

our visit was to get a better view of the<br />

general operations of a chemical tanker.<br />

Once we had been fitted with hard hats,<br />

it was time for a closer “inspection” of<br />

the vessel. As our designated P&I team<br />

for Bow Century and the other <strong>Odfjell</strong><br />

vessels entered with Britannia, this was<br />

an excellent opportunity for Jeannie<br />

and Clive to get a good look at the<br />

sophisticated systems and equipments<br />

found onboard our chemical tankers.<br />

Such familiarization and hands-on<br />

experience and insight in the operations<br />

of our vessels will certainly prove to be<br />

of assistance when dealing with various<br />

P&I related matters in the future.<br />

In addition to visiting the ship, we were<br />

also taken for a tour of the <strong>Odfjell</strong><br />

Terminals in Rotterdam. In the world<br />

of marine insurance, information about<br />

the terminal side of cargo operations<br />

is not always easily available. <strong>Odfjell</strong>’s<br />

rather unique position as owners of both<br />

chemical tankers and tank terminals will<br />

therefore be a great source of information<br />

to our P&I Clubs. Many thanks to Mr. Hans<br />

Vermeulen for his excellent guiding and<br />

information about the <strong>Odfjell</strong> Terminals<br />

facilities in Rotterdam and the daily<br />

terminal operations there.<br />

Zululand Observer reported in October<br />

about the historic making for the local<br />

producer of phosphate and phosphoric<br />

acid, Foskor, when the company<br />

recorded its biggest ever tonnage<br />

loaded on a single vessel in three<br />

decades. Approximately 37 011 metric<br />

tonnes of phosphoric acid solution was<br />

loaded onboard the vessel Bow Sirius<br />

at the Port of Richards Bay. It took the<br />

2006-built Norwegian-flag chemical<br />

tanker three days to load the cargo at an<br />

average rate of 860 metric tonnes per<br />

hour. The huge acid consignment was<br />

after the loading bound for Coromandel<br />

Fertilizers Limited in India.<br />

The jubilant Foskor team of (back) Philip<br />

Marsh, Alfred Muvhango, Chris Masina,<br />

Prabhakar Tahkur, (middle) Karin Pearson,<br />

Reshma Naidoo, Maureen Genis, Musa Xulu,<br />

Mbongi Qwabe (Phosfert Marine), (front)<br />

Niall O’Connor (Phosfert Marine) and Derek<br />

Wood (P&I Surveyor)<br />

Upon arrival at Kakinada, the 1st<br />

dischargeport in India, a team from<br />

Coromandel/Foskor and <strong>Odfjell</strong> had the<br />

pleasure of welcoming the fully loaded<br />

vessel to the port. With a draft of 11,5m the<br />

vessel berthed October 15th in the afternoon<br />

with the biggest ever load of phosporic acid<br />

from South Africa. Excellent co-operation<br />

from the parties involved has made this<br />

achievement possible.<br />

Clive Davies, Jeannie Schreiner and Elisabeth Alfheim<br />

14 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong> 15


QM Corner<br />

If it is unsafe - don’t do it!<br />

Prevention is better than cure<br />

It’s all about the little things!<br />

By Leif Gunnar Alvær<br />

All business activities, not least in the<br />

chemical trade, involve an element<br />

of risk. Therefore proactive risk<br />

management is needed in all units.<br />

− Identification of hazards<br />

− Risk assessment<br />

− Risk prevention, and<br />

− Risk protection<br />

Risk management in everyday life<br />

When crossing the street we usually do a<br />

quick risk evaluation.<br />

Hazard: May get hit by a car.<br />

Assessment: Consequence may<br />

be serious. Without<br />

precautions the probability<br />

is high.<br />

Prevention: Run quickly. Look out.<br />

Move to a safer place.<br />

Wait for green light.<br />

Avoid crossing.<br />

Protection: Use helmet, boots and<br />

gloves. Have good medical<br />

care. Have insurance.<br />

As you see there are many possibilities.<br />

In most cases reducing the probability<br />

of an adverse occurrence is better than<br />

reducing its consequences.<br />

Perception of what is an acceptable risk<br />

level is individual, and it could be difficult<br />

to judge how safe is “safe enough”.<br />

It may be better to ask yourself: “Is it<br />

unsafe”? If the answer is: “Yes”, don’t<br />

do it!<br />

More formal everyday risk management<br />

activities are referred to as Safe Job<br />

Analysis (SJA) or Task Risk Assessment<br />

(TRA).<br />

Systematic risk management<br />

There are many threats to consider<br />

in our global business, and their<br />

consequences may be serious injury,<br />

fire, groundings, pollution, lost clients,<br />

fines or ruin. But, hazards need not<br />

be as dangerous if we apply active and<br />

systematic risk management to handle<br />

them. Good knowledge, best practices,<br />

experience feedback and proper working<br />

procedures reduce the probability of<br />

something going wrong. Personal<br />

protection, life saving equipment,<br />

contingency preparedness and insurance<br />

are factors that may reduce the possible<br />

consequences if something nevertheless<br />

should go wrong.<br />

To avoid accidents or even disasters<br />

we must make sure that what we have<br />

decided to do to manage the risk is<br />

implemented. Ensuring compliance with<br />

plans and procedures is another piece of<br />

the same story – quality management.<br />

CORPORATE QUALITY<br />

MANAGEMENT MANUAL<br />

Table of Contents<br />

Definitions<br />

Introduction<br />

2006 Q2<br />

Mission and Policies<br />

Organisational structures<br />

<strong>2008</strong> Q1<br />

Responsibilities<br />

2006 Q4<br />

Human Resource Management 2007 Q2<br />

Common Directives<br />

2007 Q4<br />

Processes and elements of<br />

Quality Management<br />

2007 Q3<br />

Quality Management System 2007 Q3<br />

Quality Assurance and Improvement 2006 Q3<br />

Event Analysis<br />

<strong>2008</strong> Q2<br />

HSE Management<br />

2007 Q1<br />

Risk Management<br />

<strong>2008</strong> Q4<br />

In today’s tough market it’s an objective<br />

in itself to operate as effective as<br />

possible, something we all aim for on a<br />

daily basis. The brokers strive towards<br />

maximum tonnage utilisation, the<br />

operators for voyage and port turnaround<br />

optimisation. Our port captains<br />

further assist our agents with ensuring<br />

maximum efficiency in our port calls.<br />

The same applies for our vessels,<br />

where masters and chiefs all work to<br />

achieve the most efficient usage of their<br />

respective vessels. Small adjustments<br />

can mean huge savings.<br />

An example of the latter; one of our<br />

vessels had an ETA Port Said 06:00 am.<br />

To reach the convoy she was not required<br />

to arrive before 19:00 hrs, with that<br />

meant a waiting time at the anchorage<br />

for about 13hrs. However, the operator<br />

in agreement with the captain decided<br />

to reduce the speed, causing the vessel<br />

to arrive at 15:30 instead of 06:00. The<br />

vessel had a net saving of more than 45<br />

mt fuel which amounts to thousands of<br />

US dollars. All because the master and<br />

the operator were alert and focused.<br />

Energy saving is good for the<br />

environment and the economy<br />

Energy saving is obviously targeted<br />

throughout our organisation, and <strong>Odfjell</strong><br />

Tankers recognises the need for a<br />

common strategy on how to utilise the<br />

energy. <strong>Odfjell</strong> Tankers has therefore<br />

proactively initiated a project called<br />

Energy Management Project (EMP). The<br />

purpose of this project is to work towards<br />

a common Energy Management Strategy.<br />

A great deal of the EMP will then be to<br />

identify best practices and distribute this<br />

knowledge to all vessels. Moreover, the<br />

better we become to utilize the energy,<br />

we are not only saving the environment,<br />

we are also saving costs.<br />

Members of the EMP: From left Leif Gunnar Alvær, Siri Anne Mjåtvedt, Tony Martin Fjellanger,<br />

Erik Hjortland. Sigmund Larsen, Geir Bjørndalen and Geir Almestad were not present when the<br />

photo was taken.<br />

A multi-disciplinary project<br />

The EMP is multi disciplinary with<br />

members from operations, chartering,<br />

ship management and technology.<br />

A significant key success factor of<br />

the project is of course an open and<br />

constructive communication with our<br />

seafarers. We therefore encourage<br />

everyone with questions, possible<br />

initiatives or just plain criticism, to<br />

contact us. We have already received<br />

good initiatives from some of our vessels<br />

and superintendents. As a wise man<br />

once said; “Don’t reinvent the wheel, just<br />

realign it.”<br />

Weather routing<br />

Currently we have started a few<br />

initiatives, and more are to follow.<br />

Firstly we are testing weather routing.<br />

Weather routing is based on the master<br />

informing a third party provider with<br />

voyage relevant data. This includes<br />

departure/arrival, trim etc. The master<br />

then receives a recommended route<br />

suggestion based on actual weather data<br />

and weather forecasts. This will ensure<br />

that the vessel can choose not only the<br />

safest route, but also the route with the<br />

shortest sailing time. Better information,<br />

shorter and safer voyages not only<br />

lightens the master’s burden onboard<br />

but also saves us energy.<br />

“Energy Management is all about the<br />

little things.”<br />

For feedback, questions or good<br />

suggestions, please use<br />

energy.management@odfjell.com<br />

16 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 17


London at Christmas<br />

By Peter Grimes, <strong>Odfjell</strong> (UK) Ltd.<br />

As one of the oldest cities in the world,<br />

London still remains one of the most<br />

visited, with a plethora of historic<br />

buildings and monuments, many<br />

museums and the world famous West<br />

End theatres all competing with the<br />

newer attractions such as the London<br />

Eye and the Tate Modern. However<br />

it is at Christmas time that London<br />

takes on a magical uniqueness that<br />

has to be seen and enjoyed to be fully<br />

appreciated.<br />

Norwegian Christmas tree<br />

Trafalgar Square, a place of significant<br />

historical value, has for many years<br />

been the site for a symbolic gift from<br />

the people of Norway to the people<br />

of London. Since 1947 a Christmas<br />

tree has been given as a gift by the<br />

Norwegian people as a token for<br />

their gratitude of the support Britain<br />

gave during World War II. For many<br />

Londoners the Christmas tree and<br />

carol singing in Trafalgar Square<br />

signal the start of the count down to<br />

Christmas.<br />

The tree, which originates from the<br />

Forests surrounding Oslo, is often up to<br />

20 metres high and can be 50-60 years<br />

old. Felled in November it is brought<br />

to the UK by sea with its final journey<br />

taking place by Road. This year’s<br />

ceremonial lighting will take place on<br />

<strong>December</strong> 4th.<br />

Ice Skating<br />

For a unique way to experience some<br />

of the capital’s major Landmarks, you<br />

can visit one of the many Ice Rinks<br />

that spring up around the city at this<br />

time of year. As dark descends on the<br />

capital, Ice Skating with a backdrop of<br />

the Natural History Museum, the Tower<br />

of London or Somerset House can be<br />

a truly amazing experience. On the<br />

outskirts of London you can go back<br />

in time and enjoy surroundings such<br />

as Hampton Court Palace where they<br />

try to encapsulate the decorations and<br />

ambience of how the festive season<br />

was celebrated all those years ago.<br />

Shopping<br />

Just as Trafalgar Square would not<br />

be the same at Christmas without the<br />

Norwegian Tree, the streets of the<br />

capital would not be the same without<br />

the stunning array of decorative lights<br />

that adorn all the major shopping<br />

areas. The most famous of these, the<br />

Oxford Street Lights were officially<br />

opened at the end of November with<br />

a ceremony that saw a crowd of<br />

thousands gathered to see the pop<br />

group, the Sugababes flicking the<br />

iconic switch. Whilst Oxford Street is<br />

still the main draw for shoppers, many<br />

of the other major shopping areas of<br />

London including Regent Street, Bond<br />

Street and Carnaby Street to name<br />

a few, all have had their separate<br />

ceremonies.<br />

Grotto. Not to be out done by the more<br />

main stream shopping areas of the<br />

West End, Harrods have added their<br />

own extra touch of magic and sparkle<br />

by basing their festive lights on the well<br />

loved fairytale of Cinderella. Harrods<br />

remains the ultimate in shopping<br />

experiences where you can literally buy<br />

anything you can imagine in opulent<br />

surroundings.<br />

The West End<br />

The West End of London has always<br />

been synonymous with the Theatre, in<br />

particular musicals. London’s theatres<br />

play host to shows all year round<br />

including the record breaking Les<br />

Miserables which is now the longest<br />

running musical of all time when this<br />

year it completed 9000 performances<br />

since its opening in October 1985.<br />

Besides the usual year round shows,<br />

Christmas sees a host of seasonable<br />

performances of that very British<br />

entertainment tradition, the Christmas<br />

Pantomime. You can make your choice<br />

from the usual favourites of Dick<br />

Whittington, Snow White and Cinderella<br />

where girls dress up as boys, the<br />

dame is played by a man in drag and<br />

audience participation is encouraged<br />

if not compulsory with cries of ‘he’s<br />

behind you’ and ‘Oh yes it is’.<br />

If you are visiting with children or in<br />

fact you just want to visit the wonder<br />

of the oldest toy store in the world,<br />

Hamleys really is the place to start. The<br />

shop first opened its doors in 1760 and<br />

known as Noah’s Ark, it crammed its<br />

shelves with anything from Rag dolls<br />

to Tin Soldiers. Even though the toys<br />

are slightly more sophisticated these<br />

days, it is a testament to the shops 250<br />

year old roots and its place in history<br />

that this London Landmark on Regent<br />

Street is still ‘the’ place to buy toys.<br />

Winter Wonderland<br />

Hyde Park is well known for being one<br />

of the largest parks in central London,<br />

but between the end of November<br />

and the beginning of January it<br />

becomes known as the official Winter<br />

Wonderland where the family are<br />

invited to join the many attractions.<br />

You may be forgiven in thinking that<br />

the London Eye had actually moved<br />

from the banks of the Thames to the<br />

banks of the Serpentine, but the Winter<br />

Wonderland experience plays host<br />

to its very own observation wheel,<br />

perhaps not on the scale of its larger<br />

sibling but one which nonetheless<br />

provides stunning views of London and<br />

beyond. Whilst providing yet another<br />

venue to don the ice skates, the family<br />

fun does not end there with a variety<br />

of attractions to keep both adults and<br />

children amused throughout the day<br />

and evening.<br />

If you are lucky enough to still be<br />

enjoying London over Christmas why<br />

not join the Serpentine Swimming<br />

Club in Hyde Park on Christmas Day.<br />

Since 1864, these swimming club<br />

members have swum their traditional<br />

100 yard annual Christmas Day swim.<br />

For anyone foolish enough to brave the<br />

icy Serpentine waters which can dip to<br />

below 4 degrees C, its recommended<br />

that several months of acclimatisation<br />

are undertaken as one New Year’s<br />

reveller found to his cost a few years<br />

ago.<br />

For those that have already seen<br />

London, you will know it is a great<br />

city for 12 months of the year, for the<br />

month of <strong>December</strong> it is something<br />

quite special. If your planning on<br />

visiting London over Christmas or<br />

indeed at anytime during 2009 please<br />

take some time to visit the <strong>Odfjell</strong><br />

(UK) office which is situated only a few<br />

minutes from Hyde Park Corner in the<br />

West end of the City.<br />

The London shopping experience<br />

would not be complete without a visit<br />

to the world famous department store<br />

Harrods, which this year celebrates<br />

one hundred years of their Christmas<br />

Let me take this opportunity to wish<br />

you a very Merry Christmas and the<br />

very best to all <strong>Odfjell</strong> employees and<br />

their families for 2009.<br />

18 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />

<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 19


New and improved Requirements<br />

and Guidelines Manual<br />

By Frode Stornes<br />

The Requirements<br />

and Guidelines<br />

Manual (RGM) is<br />

<strong>Odfjell</strong> Tankers’<br />

manual to ship<br />

managers and ships<br />

in which we describe<br />

“how to operate when<br />

in service for us”.<br />

The fleet consists of a mixture of<br />

owned and in-chartered ships as well<br />

as ships operated commercially on<br />

pool basis, and all the vessels are<br />

jointly providing services to our end<br />

customers.<br />

The manual may be put on the<br />

same footing as the managers’<br />

shipboard management systems<br />

and manuals.<br />

Distribution<br />

The former RGM has been<br />

available for <strong>Odfjell</strong> managed<br />

ships and third party managers<br />

for years. As a central element<br />

in the revitalisation of the<br />

RGM this year we wanted<br />

to extend the distribution.<br />

We wanted to encompass<br />

the third party ships and<br />

communicate directly with<br />

all the masters as well.<br />

Masters should have first<br />

hand knowledge of our<br />

expectation with regard<br />

to safety, efficiency<br />

and our operational<br />

procedures. Trilateral<br />

communication – between the<br />

masters, ship managers and the ship<br />

operators – based on one common<br />

reference book, must be beneficial to<br />

all the parties involved. The new and<br />

improved RGM (July <strong>2008</strong>) is therefore<br />

distributed to all time-charter owners,<br />

their managers as well as to the ships.<br />

<strong>Odfjell</strong> managed ships access it from their<br />

onboard systems and time-chartered<br />

ships have received it by a CD-room.<br />

Enhanced content<br />

The content is restructured and<br />

expanded by this revitalisation. The<br />

former RGM was largely concentrated<br />

on safety and equipment while<br />

the new RGM provides information<br />

and guidance about the organisation,<br />

operational requirements and systems<br />

as well as operational procedures.<br />

We transferred many of the instruction<br />

memos to the body text of the RGM.<br />

Unwritten best practices are pinned<br />

down, and QHSE is emphasised and<br />

pointed out in separate and prioritised<br />

chapters. Last but not least, it is<br />

structured in logical chapters:<br />

• Preface<br />

• Introduction<br />

• Quality<br />

• HSE<br />

• Cargo and Voyage<br />

• Vessel<br />

• Contingency<br />

• Ship Forms<br />

• Reference Documents<br />

One central document is Safety<br />

Elements/ Critical Operations in which<br />

we set forth detailed and functional<br />

requirements for the ship managers<br />

and ships to adhere to. In documents<br />

like Voyage Execution, Tank Cleaning<br />

Management and Bunkers Planning<br />

we set out requirements in addition to<br />

sharing best practices and describing<br />

systems and support function available<br />

for successful execution of the voyages.<br />

In the Bill of Lading document we give<br />

clear and comprehensive instructions<br />

to the masters how to do things right.<br />

Yet in other documents we describe<br />

various reporting routines. However<br />

cumbersome, that of documenting<br />

the voyages will never go out of style.<br />

Our requirements as to contingency,<br />

emergency preparedness as well<br />

as Reporting and Notification of<br />

Emergencies and Incidents are<br />

described in detail. The last main<br />

chapter is Ship Forms – the collection<br />

of document templates the ships shall<br />

use for reporting and documenting the<br />

voyages.<br />

Purpose<br />

The superior purpose of the manual is<br />

to ensure safe and efficient operations<br />

of all the ships operated by <strong>Odfjell</strong><br />

Tankers. The RGM should be used as a<br />

reference book onboard, as a reference<br />

in the trilateral communication between<br />

the master, the ship manager and the<br />

ship operator, as well as a verification<br />

“To have an easy<br />

to understand,<br />

structured and well<br />

documented RGM<br />

for our own fleet and<br />

time chartered fleet<br />

will clearly enhance<br />

<strong>Odfjell</strong> Tankers<br />

safety, quality, uniformity and<br />

reliability as a professional service<br />

provider”, says Sigmund Larsen,<br />

Senior Vice President Ship Operation.<br />

tool during ship visits, inspections and<br />

audits.<br />

Together with our ship inspections,<br />

mainly targeting ships by third party<br />

managements and furthermore<br />

integrating the RGM, the RGM forms an<br />

important element in our operational<br />

management.<br />

“Everybody working for <strong>Odfjell</strong>, ashore and onboard,<br />

shall bear in mind that the consequences of substandard<br />

performance often go far beyond monetary<br />

damages. It may for instance affect the safety of<br />

colleagues and damage customer relations. We feel<br />

confident that your fulfilment of the standards set<br />

forth in this Requirements and Guidelines Manual<br />

will result in a strong and sufficient degree of safety,<br />

consistent excellent service to our customers and will contribute<br />

positively to <strong>Odfjell</strong>’s market position and image”, says Jan Hammer,<br />

President / Chief Operating Officer of <strong>Odfjell</strong> Tankers AS in the preface<br />

of the manual.<br />

20 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 21


Celebrating the “Master” of<br />

<strong>Odfjell</strong> Terminal (Jiangyin)<br />

Close Encounter<br />

By: Likang TAO<br />

For the first time, one of our own<br />

vessels berthed at <strong>Odfjell</strong> Terminals<br />

(Jiangyin).<br />

On October 9 Bow Master with<br />

assistance of two tug boats,<br />

successfully moored alongside berth<br />

No.1 for discharging 4794.717mt Nitric<br />

Acid.<br />

The discharging process went smoothly<br />

and safely according to prepared plan.<br />

The following day a delegation from<br />

<strong>Odfjell</strong> Shanghai and the terminal went<br />

on board Bow Master. Mr. Chang Li,<br />

General Manager of OTJ, presented<br />

a gift to Captain Lopez Christopher<br />

Sevilla, the gift being an Olympic<br />

souvenir, a model of the Bird Nest<br />

Stadium. Chief mate Gabriel Ronald<br />

Bataan accompanied the delegation<br />

to see the bridge, engine room,<br />

maintenance room etc. and after the<br />

tour the Captain invited the guests to<br />

lunch. We all had a wonderfully time.<br />

I was so lucky, says Francis Xavier L.<br />

Benitez, to be the watchman on Bow<br />

Fagus when we had a close encounter<br />

with whales at Richards Bay anchorage<br />

area in August. At first, when hearing this<br />

unusual sound at the starboard side of the<br />

ship we thought it was a small boat, but<br />

when the sound got closer we saw these<br />

creatures of the sea, being four whales,<br />

swimming around the ship.<br />

Bow Master all fast at OTJ<br />

TMS gives benefits<br />

Mr.Chang Li with Captain Mr. Lopez<br />

Christopher Sevill<br />

Visit to the Headquarter<br />

By Baard Nielsen<br />

By: Tina Rosenberry<br />

Terminal<br />

Management System<br />

(TMS) is now live in<br />

Houston since more<br />

than two months<br />

and one of the end<br />

user in Houston,<br />

Tina Rosenberry,<br />

Commercial<br />

Assistant Contract Administrator, is<br />

satisfied with the new system.<br />

- With the TMS, we are now able to<br />

create actual print outs for proposals,<br />

agreements, escalation letters and<br />

contract amendments in the system.<br />

TMS enables us to consolidate multiple<br />

customer numbers for the same<br />

customer and only use one. This was<br />

not possible in the old system. With<br />

TMS we can now create “so called”<br />

Umbrella Contracts covering contracts<br />

like Eastman.“Special Bills” in the old<br />

system are now automatically handled<br />

in the new system via the Billing Plan.<br />

Overall we realize that TMS requires<br />

less micromanagement freeing up<br />

more time to concentrate on strategic<br />

topics.<br />

As TMS is new we are still learning and<br />

will realize the full potential of TMS in<br />

the next weeks and months. Despite<br />

the obstacles we need to deal with we<br />

are confident that TMS will help us<br />

improve our business in the future,<br />

says Tina Rosenberry.<br />

For our <strong>2008</strong> Officers’ Conference we<br />

restructured the setup slightly, so that<br />

Filippino SMTs serving on ships in the<br />

two Bergen fleets attended the Bergen<br />

Conference. Time allowed for a tour of the<br />

Bergen Head Office.<br />

Left to right, in the office of Terje Storeng,<br />

<strong>Odfjell</strong> CEO: Ch. E. Elfredy Cabay, Flt. Mgr.<br />

Baard Nielsen, Capt. Pedro Liporada,<br />

Terje Storeng, Capt. Rogelio Posing, and<br />

Ch. E. Mario Gelle. Capt, Posing and Ch. E<br />

Cabay. serve on the Bow Hunter / Pioneer,<br />

and Capt. Liporade and Ch. E. Gelle on the<br />

Bow Sirius / Saga.<br />

22 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 23


<strong>Odfjell</strong> – Seniors visit<br />

Normandie<br />

In His Shoes - Wives Training at<br />

<strong>Odfjell</strong> Academy<br />

By: Olav Tangerås<br />

By Mrs. Baverlyn Padillo-Delgado and Mrs. Sherryl C. Rojo<br />

This year in June we arranged a tour<br />

to historical grounds in Normandie<br />

combined with a visit to <strong>Odfjell</strong><br />

Terminal Rotterdam (OTR). We were 26<br />

persons that started the tour by plane<br />

from Bergen to Amsterdam where a<br />

waiting bus took us to the Carlton Oasis<br />

Hotel in Spijkenisse for dinner and<br />

overnight stay.<br />

The next morning we visisted OTR,<br />

first for verbal<br />

presentations<br />

of OTRs (50<br />

years) history,<br />

development<br />

and future<br />

plans, and also<br />

the maritime<br />

activity of<br />

<strong>Odfjell</strong> in<br />

Rotterdam. The<br />

guided tour of<br />

the terminal<br />

and quays<br />

reinforced the<br />

impression<br />

of a terminal<br />

“strong as<br />

ever” and an<br />

impressive<br />

vision with<br />

plans for<br />

the future.<br />

Our thanks<br />

to our hosts<br />

for friendly<br />

reception and a<br />

good lunch.<br />

Then we started our bus tour towards<br />

Normandie. In the town St. Lou, we<br />

checked in at a small but nice hotel,<br />

our “base-camp” for three days of<br />

excursions in “D-day land”.<br />

The following day we visited Caen<br />

Memorial which now includes Nobel’s<br />

Peace Museum. Here we could see<br />

authentic things, pictures, documents<br />

etc from the 2nd world war. But most<br />

interesting, a film showing (from both<br />

sides) the preparations for and the<br />

incredible execution of the allied forces’<br />

plan to land its troops at five beaches<br />

of Normandie on June 6th 1944. This<br />

event, D-day, was later recognised<br />

as the most important operation as a<br />

start to free European countries and<br />

to end the 2nd world war (1940-1945).<br />

The subsequent walk on some of the<br />

heights over the five beaches (Sword,<br />

Juno, Gold, Omaha and Utah) where the<br />

American, British and Canadian forces<br />

landed, showed some real “landmarks”,<br />

f.e. gun-bunkers/ positions, bombcrates,<br />

outlook-posts etc, still there<br />

more than 60 years later.<br />

The walk through the American<br />

churchyard near Omaha Beach with<br />

almost 10.000 soldiers buried, and later<br />

on a visit to the German churchyard<br />

at La Gambe with approx 21.500<br />

soldiers buried, made an immense<br />

impression on all of us. The beaches,<br />

the small towns in Normandie,<br />

museums, churchyards etc all give<br />

us an impressive, but still frightening,<br />

story of all the suffering and devastating<br />

damages of such a war.<br />

The Normandie area have more than<br />

war-memories to offer a tourist. The<br />

<strong>Odfjell</strong> seniors visited one of France’s<br />

most famous tourist attractions, the<br />

Mont St. Michel, an earlier Benedictine<br />

monastery and church from the middle<br />

age, also used as prison, built on an isle<br />

of cliffs on the beach. It now appears<br />

as a tourist attraction with mostly<br />

restaurants and shops.<br />

At the end of our stay we went to see<br />

the famous<br />

“Tapisserie<br />

de Bayeux”.<br />

This famous<br />

“carpet”, 70<br />

m long and<br />

0,50 m width,<br />

shows Wilhelm<br />

the Conqueror<br />

invasion of<br />

England and<br />

the battle of<br />

Hastings in<br />

year 1066. This<br />

embroidery is<br />

an impressive<br />

piece of art<br />

which makes a<br />

visit to Bayeux<br />

worthwhile.<br />

And finally - -<br />

and something<br />

we had all<br />

looked forward<br />

to - - a visit<br />

to a genuine<br />

old, family<br />

run Calvadosproducer.<br />

Really interesting and<br />

“tasty” - - and the writer will not tell<br />

who consumed the biggest number of<br />

“samples” that afternoon.<br />

After five busy and extraordinary<br />

interesting days, time had come for our<br />

bus-tour to Charles de Gaulle airport<br />

in Paris and our flight via Amsterdam<br />

to Bergen. As you can see from the<br />

picture, a happy group of <strong>Odfjell</strong> seniors<br />

who all wish for even more participants<br />

when we go for new ventures, hopefully<br />

in 2009.<br />

After the grand inauguration of the<br />

<strong>Odfjell</strong> Philippines at Atlantis Beacon<br />

Tower in September, a conference for<br />

management level officers was set a<br />

day after in Subic. A lot of wives came<br />

with their husbands for quality time.<br />

The <strong>Odfjell</strong> Academy prepared a 2-day<br />

training for us which made us feel<br />

overwhelming. Being with our husbands<br />

and staying in a hotel with a good<br />

accommodation was already a privilege<br />

for us and the said training was an<br />

added bonus!<br />

The group of 24 participants was divided<br />

in two. The first group had the basic<br />

first aid training and the second group<br />

had their firefighting and lecture on<br />

safety, then vice versa on the following<br />

day. 2/M Sedutan and Capt. Perez were<br />

our head instructors and they gave us<br />

very informative lectures mostly on<br />

safety which is applicable also in our<br />

household and everyday living. The first<br />

aid and Cardio Pulmonary Resuscitation<br />

(CPR) lectures were very useful, says<br />

Mrs. Padillo-Delgado and Mrs. Rojo<br />

adds “We were taught the correct<br />

procedure on how to do the CPR. We all<br />

had mouth-to-mouth with the dummy<br />

and doing the compressions. Knowledge<br />

is really important because if you know<br />

what to do in a given situation, it will<br />

really make a big difference because you<br />

can save lives. But always bear in mind<br />

not to add injury to the victim. If you are<br />

not sure of what to do, don’t pretend to<br />

know, just call for help.<br />

Next topic was firefighting. We had to<br />

enter an empty, dark cargo container<br />

by groups of three, every five minutes<br />

another group. – My fear of close<br />

spaces, says Mrs. Rojo, made my heart<br />

beating faster and I was breathing<br />

heavily, I felt dizzy like I was about<br />

to throw up. We were like in a maze.<br />

There were times I needed to climb a<br />

stair, and other times I needed to go<br />

down. If it were not for the voices of<br />

my companions, I might have backedout<br />

half way through or cried for help.<br />

So even though I was confused and I<br />

couldn’t figure out where I was going, I<br />

still continued and just used my sense<br />

of touch to find our way out. When we<br />

finally got out I was proud because I was<br />

able to conquer my fear and was able to<br />

lead a group.<br />

From wearing the firefighting suit, using<br />

the breathing apparatus, crawling on<br />

the smoke dive chamber, doing CPR on<br />

the dummy, using the fire extinguisher<br />

and wearing the chemical suit, we<br />

felt like we were in the shoes of our<br />

husbands for two days!<br />

We realized so many things from the<br />

training, how valuable our lives are,<br />

how safety measurements should and<br />

must be implemented onboard and on<br />

work area, and lastly, taking care of<br />

ourselves to prevent any damage that<br />

will change our lives. The training was<br />

a learning experience and from all of<br />

the wives - we thank <strong>Odfjell</strong> Academy<br />

for the preparation and hard work, from<br />

the instructors down to the cadets, and<br />

to <strong>Odfjell</strong> Philippines for being so kind<br />

hearted giving us this chance to be with<br />

our husbands and spend quality time<br />

together.<br />

24 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong><br />

<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 25


Contribution to Charity<br />

- Singapore Nautical Run<br />

<strong>Odfjell</strong> Terminal (Korea) receives<br />

the Foreign Investment Award<br />

By: Wei Fong Kam<br />

By Jaen-Eun Lee<br />

The Singapore Nautical Run, organised<br />

by Port Authority of Singapore, held<br />

on 10 October <strong>2008</strong>, drew more than<br />

1,300 participants from the Maritime<br />

Community and raised S$330,000 for<br />

the President’s Challenge and the<br />

Straits Times School Pocket Money<br />

Fund.<br />

<strong>Odfjell</strong> was invited to participate and<br />

with a donation of S$10,000; we could<br />

nominate a team of up to 6 runners in<br />

the competitive team race and have our<br />

logo displayed at the Start/Finish line.<br />

Mr. and Mrs. Gareth Williams,<br />

Mr. Ronald Olsen and Mr. Fun Poh<br />

Bow Peace - The Atlantic Shots<br />

By Wpr. M.S. Orti<br />

To support the company’s program<br />

on physical fitness, the Master of<br />

Bow Peace, Capt. Armando Antenor<br />

suggested to set up a basketball team<br />

to play for the so-called “Cross Atlantic<br />

League”.<br />

A basketball court was prepared at<br />

the bridge deck. Nets were raised and<br />

fastened to the rails to stop the ball<br />

from falling into the water. The floor<br />

area was made oil-free and water-free<br />

to avoid accidents. The bridge and the<br />

engine watch were on their respective<br />

place so as not to make violations on<br />

the STCW.<br />

The Cross-Atlantic League started while<br />

Bow Peace crossed the Atlantic Ocean.<br />

Four teams articipated: The Graco<br />

Electrostatics, The PV Breakers, The<br />

Piston Hotrods, and The Power Packs.<br />

What an entertainment to see the crew<br />

members showing their skills and style!<br />

It was like watching the game of players<br />

on the television screen and it took<br />

one Saturday and two Sundays of fatburning<br />

action before the league ended.<br />

Chong quickly volunteered to do their bit<br />

for charity and although they were not<br />

competitive runners and despite the hot,<br />

humid weather, they did a wonderful<br />

race, became 29 out of a total of 89<br />

teams. Cheers and well done.<br />

This is a wonderful chance to promote<br />

our company and to show our<br />

appreciation to MPA for their support to<br />

the maritime industry in Singapore. But<br />

best of all, we contributed to charity!<br />

<strong>Odfjell</strong>, being one of the key donors, was<br />

awarded a token of appreciation. On stage<br />

Gareth Williams receiving the token from<br />

Minister Raymond Lim.<br />

An awarding ceremony gave credit to all<br />

for being good sportsmen throughout<br />

the game and a certificate of recognition<br />

was given to each team. The successful<br />

event was concluded by a lively Saturday<br />

party making everyone satisfied and<br />

happy.<br />

During the 8th Foreign Company Day<br />

<strong>2008</strong> on October 30, Mr. Han-Kyu Lee,<br />

President/CEO of <strong>Odfjell</strong> Terminal<br />

(Korea) received the 2nd Foreign<br />

Investment Award from the Prime<br />

Minister of Korea for his contribution of<br />

foreign investment inducement.<br />

It is rather hard to get nominated<br />

to receive such an award but this is<br />

actually the second time for OTK, as the<br />

previous President/CEO of OTK Mr. Rob<br />

Meijboom received a bronze medal in<br />

2003.<br />

The Foreign Company Day is organized<br />

by Korea Foreign Company Association,<br />

Seoul and is attended by investors,<br />

diplomatic representatives and around<br />

500 CEO’s of foreign investment<br />

companies. The contribution of foreign<br />

companies has an impact on foreign<br />

exchange reserve effect, production<br />

and employment effect, abroad<br />

balance effect, technology transfer<br />

effect (70% R&D investment by foreign<br />

companies), facilitating corporate and<br />

industry restructuring (global standard<br />

management) of the Korean economy.<br />

In Memory of Milko Tercic<br />

By Dan <strong>Odfjell</strong><br />

Milko, our Chief Corporate Engineer for<br />

more than 30 years, passed away on<br />

July 14 at the age of 82. Milko, whose<br />

full name was Remigio Carlos Tercic,<br />

came onboard in Argentina in 1969<br />

when we were constructing Tagsa, our<br />

terminal in Buenos Aires. I hired him<br />

and liked him instantly, and learned<br />

to respect him more and more as the<br />

years passed by. Milko, the iron man, as<br />

I used to refer to him, moved with us to<br />

Brazil, for our Granel Quimica terminal<br />

project in Santos, and subsequently<br />

on to what became his permanent<br />

residence Houston, Texas. Here for just<br />

over 20 years he put all his talent to<br />

good use in our building Baytank, now<br />

We believe that the importance of<br />

foreign companies within the Korean<br />

economic structure will be increased.<br />

<strong>Odfjell</strong> Terminals (Houston) Inc. At the<br />

age of 70 the iron man even took on a<br />

2-year assignment in North China, a<br />

tough job of building our first Chinese<br />

terminal, the Dalian terminal.<br />

Milko was a demanding but kind person.<br />

He was methodical and took his job<br />

seriously. A bit stubborn, but I always<br />

knew I could trust him, both personally<br />

and professionally. I have worked with<br />

many good men. Milko was amongst<br />

the very best. I am very grateful to<br />

Milko, and I suffer with all his other<br />

friends and with his wife and his family<br />

at his loss. God bless Milko’s memory.<br />

We also expect that <strong>Odfjell</strong> will play a<br />

key role in Korean economy as a FDI<br />

company.<br />

26 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 27


NEW HIRES<br />

Bergen<br />

Buenos Aires<br />

Shanghai<br />

RELOCATIONS<br />

Gudbrandsen, Margrethe<br />

Myrmehl<br />

Communication Manager<br />

01.10.<strong>2008</strong><br />

Lygre, Kristian Halseide<br />

Operation Assistant<br />

13.10.<strong>2008</strong><br />

Eikestad, Siv Hanne<br />

Manager Salary and<br />

Benefits<br />

27.10.<strong>2008</strong><br />

Eirik Solberg<br />

SAP System Administrator<br />

01.11.<strong>2008</strong><br />

Lillejord, Andreas<br />

Ship Broker<br />

03.11.<strong>2008</strong><br />

D’Andrea, Carla Paola G.<br />

Receptionist<br />

02.09.<strong>2008</strong><br />

Li, Ping<br />

Accountant<br />

01.08.<strong>2008</strong><br />

Salomon, Luis-Alberto<br />

Commercial Manager<br />

01.11.<strong>2008</strong><br />

From Brasil to Chile<br />

Økland, Anders<br />

Captain<br />

15.10.<strong>2008</strong><br />

From Bergen to Bow Cecil<br />

Houston<br />

Rotterdam<br />

IN SERVICE FOR ODFJELL<br />

40<br />

YEARS<br />

Helm, Cornelis Leonardus<br />

Maria van der<br />

1st Stock Administrator<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />

25.11.1968<br />

35<br />

YEARS<br />

Hjorth, Torgeir<br />

Vice President South America<br />

21.11.1973<br />

Bokkem, Willem van Field<br />

Technician/Boiler-room<br />

<strong>Odfjell</strong> Terminals (Rotterdam)<br />

BV<br />

01.10.1973<br />

Tommy Berg<br />

Technical Superintendent<br />

01.12.<strong>2008</strong><br />

Trond Løseth<br />

Ship Operator<br />

01.12.<strong>2008</strong><br />

Baltazar, Lisa<br />

Customer Service<br />

Representative<br />

01.09.<strong>2008</strong><br />

Niekerk, Jacobus<br />

Petrus Joannes van<br />

Head Production PID<br />

01.10.<strong>2008</strong><br />

Groenendijk, Richard<br />

2nd Operator<br />

01.07.<strong>2008</strong><br />

30<br />

YEARS<br />

Bruin, Emil<br />

C-Operator<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />

02.10.1978<br />

25<br />

YEARS<br />

Straight, Michael R<br />

LPG Operator<br />

<strong>Odfjell</strong> Terminals (Houston) Inc.<br />

26.12.1983<br />

Sharver, Clayton L<br />

Superintendent<br />

<strong>Odfjell</strong> Terminals (Houston) Inc.<br />

29.12.1983<br />

Singapore<br />

Service Awards to<br />

<strong>Odfjell</strong> Employees<br />

Driel, Johannes<br />

Herbert van<br />

C2-Operator<br />

01.11.<strong>2008</strong><br />

Triest, Edwin Roland van<br />

Chief Forwarding<br />

01.11.<strong>2008</strong><br />

Sao Paulo<br />

Hermans, Rudolf Johan<br />

Nicolaas<br />

Business Development<br />

Manager<br />

15.08.<strong>2008</strong><br />

Oostende, Cornelis<br />

Johnny van<br />

Construction Manager<br />

01.09.<strong>2008</strong><br />

Tan, Puay Yang, Brandon<br />

Accounts Executive<br />

06.10.<strong>2008</strong><br />

During the Ship Officers Conference<br />

dinner in Bergen on September 25th,<br />

the Chairman of the Board Dan <strong>Odfjell</strong><br />

and President/CEO Terje Storeng<br />

presented the gold medals and gold<br />

watches to long-serving shipboard<br />

employees of <strong>Odfjell</strong>. The gold medal is<br />

awarded by the Norwegian Shipowners’<br />

Association to seafaring employees<br />

having completed 30 years of services,<br />

of which at least half of the time with<br />

the same company. The gold watch is<br />

for 25 years of service with <strong>Odfjell</strong>.<br />

Tao, Wei Qiang, Thomas<br />

Project Manager<br />

20.10.<strong>2008</strong><br />

Scassa Neto, Joäo<br />

Augusto<br />

Commercial Supervisor<br />

22.09.<strong>2008</strong><br />

Vassdal, Kjell<br />

Fleet Manager Flumar<br />

01.11.<strong>2008</strong><br />

Marcia Pereira, Andrea<br />

Operation Assistant Flumar<br />

03.11.<strong>2008</strong><br />

Valéria Tinoco, Gilson<br />

Technical Supervisor<br />

Flumar<br />

03.11.<strong>2008</strong><br />

First row: Chief Engineer Karl Egil<br />

Jacobsen (gold medal), Captain Harald<br />

Frithjof Jenssen (gold watch), Captain<br />

John Eirik Steffensen (gold medal).<br />

2nd row: President/CEO Terje Storeng,<br />

Chief Engineer Torger Hammersmark<br />

(gold medal), Pumpman Isak-Petter<br />

Pedersen (god medal), chief Engineer<br />

Per Arild Bjørgen (gold medal).<br />

28 <strong>Odfjell</strong> <strong>Quarterly</strong> September <strong>2008</strong><br />

<strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 29


STAINLESS<br />

NUMBER<br />

SHIPS BUILT DWT CBM STEEL,CBM OF TANKS<br />

Owned: Bow Saga¹ 2007 40 085 52 126 52 126 40<br />

Bow Sirius¹ 2006 40 048 52 126 52 126 40<br />

Bow Sea 2006 40 048 52 126 52 126 40<br />

Bow Summer 2005 40 036 52 126 52 126 40<br />

Bow Santos 2004 19 997 21 846 21 846 22<br />

Bow Spring ¹ 2004 39 942 52 126 52 126 40<br />

Bow Star 2004 39 832 52 126 52 126 40<br />

Bow Sun 2003 39 842 52 126 52 126 40<br />

Bow Firda 2003 37 427 40 515 40 515 47<br />

Bow Chain 2002 37 518 40 515 40 515 47<br />

Bow Favour 2001 37 438 40 515 40 515 47<br />

Bow Century 2000 37 438 40 515 40 515 47<br />

Bow Fortune 1999 37 395 40 515 40 515 47<br />

Bow Master 1999 6 046 6 878 6 878 14<br />

Bow Mate 1999 6 001 6 864 6 864 14<br />

Bow Pilot 1999 6 000 6 865 6 865 14<br />

Bow Sailor 1999 6 000 6 870 6 870 14<br />

Bow Cecil 1998 37 345 40 515 33 236 47<br />

Bow Flora 1998 37 369 40 515 33 236 47<br />

Bow Balearia 1998 5 870 5 941 5 941 20<br />

Bow Oceanic 1997 17 460 18 620 18 620 24<br />

Bow Bracaria 1997 5 870 5 941 5 941 20<br />

Bow Brasilia 1997 5 870 5 941 5 941 20<br />

Bow Cardinal 1997 37 446 41 487 34 208 52<br />

Bow Faith 1997 37 479 41 487 34 208 52<br />

Flumar Aratu 1997 13 834 15 831 15 831 29<br />

Bow Querida 1996 10 115 10 956 10 956 18<br />

Bow Cedar 1996 37 455 41 608 34 329 52<br />

Bow Atlantic 1995 17 460 18 620 18 620 24<br />

Bow Fagus 1995 37 375 41 608 34 329 52<br />

Bow Clipper 1995 37 166 41 492 34 213 52<br />

Bow Flower 1994 37 221 41 492 34 213 52<br />

Bow Eagle 1988 24 728 32 458 19 662 25<br />

Bow Cheetah 1988 40 258 47 604 - 29<br />

Bow Leopard 1988 40 249 47 604 - 29<br />

Bow Lion 1988 40 272 47 604 - 29<br />

Bow Peace 1987 45 655 52 173 2 167 23<br />

Bow Power 1987 45 655 52 173 2 167 23<br />

Bow Pride 1987 45 655 52 173 2 167 23<br />

Bow Prima 1987 45 655 52 173 2 167 23<br />

Bow Prosper 1987 45 655 52 173 2 167 23<br />

Bow Fertility 1987 45 507 52 173 2 167 23<br />

Bow Fraternity 1987 45 507 52 173 2 167 23<br />

Bow Panther 1986 40 263 47 604 - 29<br />

Bow Puma 1986 40 092 47 604 - 29<br />

Angelim 1985 10 259 10 136 6 500 18<br />

Araucaria 1984 10 259 10 159 6 500 18<br />

Bow Hunter 1983 23 002 25 026 21 031 28<br />

Bow Maasstroom 1983 38 039 48 866 - 22<br />

Bow Maasslot 1982 38 039 48 866 - 22<br />

Bow Fighter 1982 34 982 41 184 6 299 34<br />

Bow Pioneer 1982 23 016 25 965 20 969 28<br />

Bow Viking 1981 33 590 40 956 21 745 36<br />

Jatai 1979 4 452 4 031 - 3<br />

Bao Hai Tun (49%) 2006 3 845 4 361 - 10<br />

Bow Pacifico (50%) 1982 18 657 22 929 10 849 31<br />

1<br />

Vessel beneficially owned through financial lease.<br />

TTIME-CHARTERED: Bow Sagami <strong>2008</strong> 33 641 37 238 37 238 16<br />

Bow Harmony <strong>2008</strong> 33 619 34 698 34 698 16<br />

Bow Cape <strong>2008</strong> 19 971 22 158 22 158 20<br />

Bow Kiso <strong>2008</strong> 33 641 37 215 37 215 16<br />

Bow Heron <strong>2008</strong> 33 707 37 365 37 365 16<br />

Bow Orelia³ <strong>2008</strong> 19 900 22 202 22 202 20<br />

Bow Omaria³ 2007 19 900 22 202 22 202 20<br />

Bow Lima 2007 19 900 22 157 22 157 20<br />

Bow Olivia³ 2007 19 900 22 202 22 202 20<br />

Bow Octavia³ 2007 19 900 22 202 22 202 20<br />

Bow Fuji 2006 19 800 22 140 22 140 22<br />

Bow Ophelia³ 2006 19 900 22 655 22 655 20<br />

Bow Plata 2006 19 807 22 143 22 143 22<br />

Bow Engineer 2006 30 086 35 548 35 548 28<br />

Bow Orania³ 2006 19 993 22 050 22 050 20<br />

Bow Sky² 2005 40 005 52 126 52 126 40<br />

Bow Architect 2005 30 058 36 000 36 000 28<br />

Bow Rio 2005 19 990 21 408 21 408 22<br />

Bow Europe 2005 19 727 21 573 21 573 36<br />

Bow Asia² 2004 9 901 10 866 10 866 20<br />

Bow Singapore² 2004 9 888 10 867 10 867 20<br />

Bow Americas 2004 19 707 22 050 22 050 36<br />

Bow de Rich 2003 12 452 13 300 13 300 22<br />

Bow Wallaby 2003 11 951 13 485 13 485 22<br />

Bow de Feng 2002 12 514 13 289 13 289 22<br />

NUMBER<br />

SHIPS BUILT dWT CBM STEEL,CBM OF TANKS<br />

Bow West 2002 12 503 13 299 13 299 22<br />

Bow West 2002 12 503 13 299 13 299 22<br />

Bow Andino 2000 16 121 17 270 17 270 30<br />

Bow de Jin 1999 11 752 12 296 12 296 20<br />

Multitank Batavia³ 1998 5 870 5 941 5 941 20<br />

Multitank Badenia³ 1997 5 870 5 941 5 941 20<br />

Multitank Britannia³ 1996 5 870 5 941 5 941 20<br />

NCC Jubail³ 1996 37 499 41 488 34 209 52<br />

NCC Mekka³ 1995 37 272 41 588 34 257 52<br />

NCC Riyad³ 1995 37 274 41 492 34 213 52<br />

NCC Baha³ 1988 24 728 32 458 19 662 25<br />

NCC Asir³ 1983 23 001 24 965 20 969 28<br />

NCC Arar³ 1982 23 002 24 965 20 969 28<br />

Number of ships: 93 2 460 339 2 833 785 1 943 432<br />

2<br />

Vessel on bare-boat charter.<br />

3<br />

Vessel on variable timecharter.<br />

YArd dELIVERY DWT OWNER COMMENT<br />

On order: Zhoushan Penglai 02/2009 8 200 <strong>Odfjell</strong> Dong Zhan 49% owned<br />

NB Shin Kurushima 02/2009 32 500 Time-charter<br />

NB Kitanihon 09/2009 33 000 Time-charter<br />

Chuan Dong 2010 9 000 <strong>Odfjell</strong><br />

Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />

Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />

Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />

Chuan Dong 2011 9 000 <strong>Odfjell</strong><br />

Chuan Dong 2012 9 000 <strong>Odfjell</strong><br />

Number of newbuildings: 9 127 700<br />

TANK TERMINALS<br />

STAINLESS NUMBER<br />

Owned terminals LOCATION SHARE CBM STEEL, CBM OF TANKS<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV Rotterdam, NL 100 % 1 625 000 33 000 281<br />

<strong>Odfjell</strong> Terminals (Houston) Inc Houston, USA 100 % 271 000 82 300 92<br />

<strong>Odfjell</strong> Terminals (Jiangyin) Co Ltd Jiangyin, China 55 % 99 800 30 000 2<br />

<strong>Odfjell</strong> Terminals (Dalian) Ltd Dalian, China 50 % 119 750 18 350 51<br />

<strong>Odfjell</strong> Terminals (Korea) Co Ltd Onsan, Korea 50 % 171 000 15 860 64<br />

Oiltanking <strong>Odfjell</strong> Terminal Singapore Ltd Singapore 50 % 213 000 5 700 51<br />

Oiltanking <strong>Odfjell</strong> Terminal & Co. L.L.C. (Oman) Sohar, Oman 29,75 % 842 500 39<br />

Vopak Terminal Ningbo Ltd (Ningbo) Ningbo, China 12.5 % 63 500 7 900 36<br />

3 405 550 193 110 636<br />

Associated terminals<br />

Depositos Quimicos Mineros S.A. Callao, Peru 46 680 3 200 37<br />

Granel Quimica Ltda Santos, Brazil 97 720 13 250 99<br />

Granel Quimica Ltda Rio Grande, Brazil 40 800 2 900 28<br />

Granel Quimica Ltda Sao Luis, Brazil 54 800 0 28<br />

Granel Quimica Ltda Ladario, Brazil 8 000 0 6<br />

<strong>Odfjell</strong> Terminals Tagsa S.A. Buenos Aires, Argentina 51 105 535 101<br />

<strong>Odfjell</strong> Terminals Tagsa S.A. Campana, Argentina 75 200 10 100 112<br />

Terquim S.A. San Antonio, Chile 32 840 0 25<br />

IMTT-Quebec Quebec, Canada 33% 202 979 5 496 46<br />

Total, including capacity under construction 610 124 35 481 482<br />

Grand Total 4 015 674 228 591 1 118<br />

Projects and expansions ONGOING NEW ESTIMATED<br />

TANK TERMINAL SHARE CBM EXPANSION TOTAL COMPLETION<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV 100 % 1 625 000 10 000 1 635 000 Q1 2009<br />

<strong>Odfjell</strong> Terminals (Houston) Inc 100 % 271 000 49 290 320 290 Q1 2009<br />

Oiltanking <strong>Odfjell</strong> Terminals & Co. L.L.C. (Oman) 29.75% 537 000 305 500 842 500 Q1 2009<br />

Exir Chemical Terminals PJCCO (Iran) 35% 22 000 22 000 Q1 2009<br />

<strong>Odfjell</strong> Terminals(Korea) Co. Ltd. 50% 171 000 79 920 250 920 Q3 2009<br />

Oiltanking <strong>Odfjell</strong> Terminal Singapore Ltd 50% 213 000 152 000 365 000<br />

<strong>Odfjell</strong> also has planned projects in Hainan and Caofeidan in China<br />

618 710 3 184 790<br />

30 <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> <strong>Odfjell</strong> <strong>Quarterly</strong> <strong>December</strong> <strong>2008</strong> 31


MAIN OFFICE ODFJELL<br />

<strong>Odfjell</strong> SE - <strong>Odfjell</strong> Tankers AS<br />

Conrad Mohrsv. 29,<br />

P.O. Box 6101 Postterminalen<br />

5892 Bergen, NORWAY<br />

Tel: +47 5527 0000<br />

Fax: +47 5528 4741<br />

Fax: +47 5527 9070 (Chartering/Operations)<br />

MAIN OFFICE TERMINALS<br />

<strong>Odfjell</strong> Terminals BV<br />

Oude Maasweg 6, P.O. Box 5010<br />

Harbour Number 4040<br />

3197 KJ Rotterdam-Botlek<br />

The NETHERLANDS<br />

Tel: +31 102 954 700<br />

Fax: +31 102 954 719<br />

INTERNATIONAL OFFICES<br />

<strong>Odfjell</strong> USA (Houston) Inc.<br />

12211 Port Road<br />

Seabrook, TX 77586, USA<br />

Tel: +1 713 844 2200<br />

Fax: +1 713 844 2211<br />

<strong>Odfjell</strong> Singapore Pte Ltd<br />

6 Shenton Way, # 27-08/09<br />

DBS Tower 2<br />

SINGAPORE 068809<br />

Tel: +65 6349 1300<br />

Fax: +65 6224 2285<br />

<strong>Odfjell</strong> Japan Ltd<br />

Ogawa Bldg. 8F<br />

2-2 Uchikanda 1-Chome<br />

Chiyoda-ku, Tokyo 101-0047, JAPAN<br />

Tel: +81 3 3259 8555<br />

Fax: +81 3 3259 8558<br />

<strong>Odfjell</strong> Netherlands BV<br />

Oude Maasweg 6, P.O. Box 5010<br />

3197 XC Rotterdam-Botlek<br />

The NETHERLANDS<br />

Tel: +31 102 953 666<br />

Fax: +31 102 953 668<br />

<strong>Odfjell</strong> Brasil Ltda<br />

Av. Paulista 460 - 18 andar<br />

CEP 01310-000 Sao Paulo SP, BRAZIL<br />

Tel: +55 11 3549 5800<br />

Fax: +55 11 3549 5808<br />

<strong>Odfjell</strong> Shanghai<br />

Suite B, 13F<br />

Huamin Empire Plaza<br />

728 Yan An West Road<br />

Changning District<br />

Shanghai 200050, P.R. CHINA<br />

Tel: +86 21 5239 9469<br />

Fax: +86 21 5239 9897<br />

<strong>Odfjell</strong> Dong Zhan Shipping (Shanghai) Co.,Ltd<br />

Suite C, 13F<br />

Huamin Empire Plaza<br />

728 Yan An West Road<br />

Changning District<br />

Shanghai 200050, P.R.CHINA<br />

Tel: +86 21 5239 5393<br />

Fax: +86 21 5239 9897<br />

<strong>Odfjell</strong> Argentina SA<br />

Alicia Moreau de Justo 1960<br />

Office no. 202 - Puerto Madero<br />

1107 Buenos Aires, ARGENTINA<br />

Tel: +54 114 313 7837<br />

Fax: +54 114 313 4619<br />

<strong>Odfjell</strong> Australia Pty Limited<br />

Suite 4, Level 1<br />

443 Little Collins Street<br />

P.O.Box 1279<br />

Melbourne VIC 3001 AUSTRALIA<br />

Tel: +61 3 9642 2210<br />

Fax: +61 3 9642 2214<br />

<strong>Odfjell</strong> India<br />

A-26, Nandbhuvan Industrial Estate<br />

Mahakali Caves Road, Andheri (East)<br />

Mumbai 400093, INDIA<br />

Tel: +91 22 6695 4701<br />

Fax: +91 22 6695 4707<br />

<strong>Odfjell</strong> Durban (Pty) Ltd<br />

The Sharaf House<br />

2 Sinembe Crescent La Lucia Ridge<br />

Durban 4051, SOUTH AFRICA<br />

Tel.: +27 31 5834470<br />

Fax: +27 31 5834488<br />

<strong>Odfjell</strong> Korea Co Ltd<br />

13th fl. Dongbu-Dadong Bldg.<br />

#103, Da-Dong, Chung-Gu<br />

Seoul, KOREA<br />

Tel: +82 2 775 9760<br />

Fax: +82 2 775 9761<br />

<strong>Odfjell</strong> Korea Ltd.<br />

136, Cheoyong-Ri,<br />

Onsan-Eup, Ulju-Gun<br />

Ulsan, KOREA<br />

Tel: +82 52 227 5527<br />

Fax: +82 52 227 5567<br />

<strong>Odfjell</strong> Philippines Inc.<br />

4th Flr Atlantis Beacon Tower<br />

2315 Leon Guinto St.<br />

Malate, Manila 1004<br />

PHILIPPINES<br />

Tel: +6325280341<br />

Fax: +6325262256<br />

<strong>Odfjell</strong> Dubai<br />

c/o Sharaf Shipping Agency<br />

Sharaf Building, Al Mina Road<br />

P.O. Box 576,<br />

Dubai, UNITED ARAB EMIRATES<br />

Tel: +971 4 351 9785<br />

Fax: +971 4 351 9756<br />

<strong>Odfjell</strong> (UK) Ltd<br />

14 Headfort Place<br />

London SW1X 7DH<br />

UNITED KINGDOM<br />

Tel: +44 207 823 0605<br />

Fax: +44 207 823 0606<br />

<strong>Odfjell</strong> Peru<br />

Av. Enrique Meiggs, 240<br />

Urb. Chacaritas,<br />

Callao, PERU<br />

Tel: +51 1 614 0800<br />

Fax: +51 1 614 0801<br />

National Chemical Carriers Ltd Co<br />

Room 301, 3rd Floor, Al-Akariyah Bldg No 1<br />

Sitteen Street, Malaz Area<br />

P.O. Box 8931<br />

Riyadh 11492, SAUDI ARABIA<br />

Tel: +966 1 477 3934<br />

Fax: +966 1 476 4328<br />

<strong>Odfjell</strong> Chile<br />

Puerta del Sol 55<br />

Las Condes, Santiago<br />

CHILE<br />

Tel: +56 2 3307221<br />

Fax: +56 2 3307948<br />

REGIONAL OFFICES<br />

<strong>Odfjell</strong> Asia Pte Ltd<br />

6 Shenton Way, # 27-08/09 DBS Tower 2<br />

SINGAPORE 068809<br />

Tel: +65 6349 1300<br />

Fax: +65 6224 2285<br />

<strong>Odfjell</strong> Ahrenkiel Europe GmbH<br />

An der Alster 45, Postfach 100 220,<br />

20099 Hamburg<br />

GERMANY<br />

Tel: +49 40 24838 307<br />

Fax: +49 40 24838 319<br />

Flumar Transportes de Quimicos e Gases Ltda<br />

Av. Paulista 460 - 18 andar<br />

CEP 01310-000 Sao Paulo SP, BRAZIL<br />

Tel: +55 11 3549 5800<br />

Fax: +55 11 3549 5807<br />

www.odfjell.com<br />

TERMINALS<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />

Oude Maasweg 6, P.O. Box 5010<br />

Harbour Number 4040<br />

3197 KJ Rotterdam-Botlek<br />

The NETHERLANDS<br />

Tel: +31 102 953 400<br />

Fax: +31 104 384 679<br />

<strong>Odfjell</strong> Terminals Maritiem BV<br />

Oude Maasweg 5<br />

Harbour Number 4020<br />

3197 KJ Botlek-Rotterdam<br />

THE NETHERLANDS<br />

Tel: +31 10 2951 300<br />

<strong>Odfjell</strong> Terminals (Houston) Inc.<br />

12211 Port Road<br />

Seabrook, TX 77586, USA<br />

Tel: +1 713 844 2300<br />

Fax: +1 713 844 2355<br />

<strong>Odfjell</strong> Terminals (Dalian) Ltd<br />

New Port<br />

Economy & Technology<br />

Development Zone 116601, Dalian<br />

P.R. CHINA<br />

Tel: +86 411 8759 5500<br />

Fax: +86 411 8759 5549<br />

<strong>Odfjell</strong> Terminals (Jiangyin) Co., Ltd<br />

1314 West Binjiang Road<br />

Shizhuang<br />

New Harbour City, Jiangyin<br />

Jiangsu 214446 P.R. CHINA<br />

Tel: +86 510 8666 9111<br />

Fax: +86 510 8666 9110<br />

<strong>Odfjell</strong> Terminals (Korea) Co, Ltd<br />

136, Cheoyong-Ri<br />

Onsan-Eup, Ulju-Gun<br />

Ulsan, KOREA<br />

Tel: +82 522 311 600<br />

Fax: +82 522 376 636<br />

Oiltanking <strong>Odfjell</strong> Terminal Singapore Pte Ltd<br />

1 Seraya Avenue<br />

SINGAPORE 628208<br />

Tel: +65 6473 1700<br />

Fax: +65 6479 4500<br />

Oiltanking <strong>Odfjell</strong> Terminals & Co. Llc.<br />

P.O. Box 369<br />

PC., 322 Fajal Al Qubail<br />

Sohar, SULTANATE OF OMAN<br />

Tel: +968 2685 0412<br />

Fax: +968 2684 7738<br />

Vopak Terminal Ningbo Ltd.<br />

No. 111 Zhaobaoshan Road,<br />

Zhenhai District<br />

Ningbo, P.R. CHINA<br />

Tel: +86 574 2769 5638<br />

Fax: +86 574 8627 5931<br />

ASSOCIATED TERMINALS<br />

Granel Quimica Ltda<br />

Av. Paulista 460, 18° andar<br />

CEP 01310- 000 São Paulo, SP<br />

BRAZIL<br />

Tel: +55 11 3549 5800<br />

Fax: +55 11 3549 5832<br />

Tagsa S.A<br />

Av. Alicia Moreau de Justo 1960,<br />

piso 4 Of. 402<br />

1107 Buenos Aires<br />

ARGENTINA<br />

Tel: +54 11 4001 9700<br />

Fax: +54 11 4001 9701<br />

Terquim S.A<br />

Blanco Encalada 840<br />

Dept 702, San Antonio, CHILE<br />

Tel: +56 35 21 1050<br />

Fax: +56 35 21 1161<br />

DQM S.A<br />

Av.Enrique Meiggs, 240<br />

Urb.Chacaritas,<br />

Callao, PERU<br />

Tel: +51 1 614 0800<br />

Fax: +51 1 614 0801

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