ACOP - San Antonio Housing Authority

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PHA Mission The San Antonio Housing Authority is committed to building and maintaining affordable housing for the citizens in our community. We seek to create safe neighborhoods by partnering with individuals and organizations to provide housing, education, and employment opportunities for families of modest means to become self-sufficient and improve their quality of life. We shall serve our clients and all citizens with the highest level of professionalism compassion and respect. The PHA’S Commitment to Ethics and Service As a public service agency, the PHA is committed to providing excellent service to all public housing applicants, residents, and the public. In order to provide superior service, the PHA resolves to: • Administer applicable federal and state laws and regulations to achieve high ratings in compliance measurement indicators while maintaining efficiency in program operation to ensure fair and consistent treatment of clients served. • Provide decent, safe, and sanitary housing in good repair – in compliance with program uniform physical condition standards – for very low- and low-income families. • Achieve a healthy mix of incomes in its public housing developments by attracting and retaining higher income families and by working toward deconcentration of poverty goals. • Encourage self-sufficiency of participant families and assist in the expansion of family opportunities which address educational, socio-economic, recreational and other human services needs. • Promote fair housing and the opportunity for very low- and low-income families of all races, ethnicities, national origins, religions, ethnic backgrounds, and with all types of disabilities, to participate in the public housing program and its services. • Create positive public awareness and expand the level of family and community support in accomplishing the PHA’s mission. • Attain and maintain a high level of standards and professionalism in day-to-day management of all program components. • Administer an efficient, high-performing agency through continuous improvement of the PHA’s support systems and commitment to our employees and their development. The PHA will make every effort to keep residents informed of program rules and regulations, and to advise participants of how the program rules affect them. SAHA ACOP Page 5 of 46 1/2012
ADMISSIONS AND CONTINUED OCCUPANCY POLICY (ACOP) Table of Contents I. FAIR HOUSING AND EQUAL OPPORTUNITY 8 A. Nondiscrimination………………………………………………………………… 8 B. Policies Related to Persons with Disabilities…………………………………. 9 C. Types of Reasonable Accommodation……………………………………….. 9 D. Requests for Accommodations………………………………………………… 10 E. Verification of Disability………………………………………………………….. 10 F. Approval/Denial of a requests accommodation………………………………. 10 G. Program Accessibility……………………………………………………………. 10 H. Physical Accessibility……………………………………………………………. 10 I. Improving Access to services for persons with limited English Proficiency (LEP)………………………………………………………. 11 J. Written Translation…..…………………………………………………………… 12 K. Implementation Plan……………………………………………………………….12 II. ELIGIBILITY FOR ADMISSION AND PROCESSING OF APPLICATIONS 13 A. Nondiscrimination....................................................................................... 13 B. Marketing.................................................................................................. 14 C. Eligibility for Admission............................................................................... 14 D. Application Procedure................................................................................ 16 E. Removal of Applicant from the Waiting List................................................ 16 F. Reinstatement to the Waiting List............................................................. 17 G. Splitting of an Application......................................................................... 17 H. Updating the Waiting List......................................................................... 17 I. Suspension of Application Taking............................................................ 17 J. Determination of Eligibility and Notification of Applicants......................... 17 K. Local Preferences.................................................................................... 18 L. Income Targeting..................................................................................... 20 M. Method of Applying Local Preferences/Income Targeting Waiting List “Skipping”…………………………………………........................ 21 N. De-concentration Policy............................................................................ 21 O. Rent Ranges............................................................................................ 21 P. Application Procedure; Offers of Housing................................................ 22 Q. Offers to Units Proposed for Disposition.................................................. 23 R. Offers of Accessible Units or Units With Accessible Features................. 23 III. VERIFICATION HIERARCHY.............................................................................. 23 IV. RENT DETERMINATIONS................................................................................. 24 A. Rent Choice............................................................................................. 24 B. Income Based Formula shall be the highest of: ...................................... 24 C. Flat Rents................................................................................................. 25 D. Other Rental Amounts.............................................................................. 25 E. Other Charges.......................................................................................... 25 F. Utility Reimbursement.............................................................................. 26 G. Posting of Payment Charges................................................................... 26 V. MINIMUM RENT FINANCIAL HARDSHIP PROVISIONS................................. 26 VI. OCCUPANCY STANDARDS.............................................................................. 28 VII. TRANSFERS..................................................................................................... 30 A. Emergency Transfers............................................................................... 30 B. Cost of Transfers…….............................................................................. 30 SAHA ACOP Page 6 of 46 1/2012
Page 1 and 2: SAN ANTONIO HOUSING AUTHORITY PUBLI
Page 3 and 4: Industry Practice Where no law or H
Page 5: http://www.gpo.gov/fdsys/pkg/FR-201
Page 9 and 10: SAN ANTONIO HOUSING AUTHORITY PUBLI
Page 11 and 12: 12. Displaying posters and other ho
Page 13 and 14: 3. The nature and importance of the
Page 15 and 16: 6. The Authority records with respe
Page 17 and 18: 8. The applicant must provide the c
Page 19 and 20: c. That he/she may be assisted by C
Page 21 and 22: i. Targeting investment and capital
Page 23 and 24: 1. Subject to the factors affecting
Page 25 and 26: Written Third Party Verification Th
Page 27 and 28: . Excess utility c. Maintenance and
Page 29 and 30: VI. OCCUPANCY STANDARDS A. The PHA
Page 31 and 32: VII. TRANSFERS TRANSFER POLICY A. E
Page 33 and 34: 5. Demolition, Disposition, Revital
Page 35 and 36: J. HANDLING OF REQUESTS 1. Resident
Page 37 and 38: O. REEXAMINATION POLICIES FOR TRANS
Page 39 and 40: d. results in substantial functiona
Page 41 and 42: d. When the family’s Rental Agree
Page 43 and 44: ii. The family must be in complianc
Page 45 and 46: physical or mental impairment which
Page 47 and 48: XIII RENTAL AGREEMENT TERMINATION A
Page 49 and 50: Document No: Exhibit 1A SAN ANTONIO
Page 51 and 52: disability-related functions, inclu
Page 53 and 54: 35. Eviction - Forcing the occupant
Page 55 and 56: organs; cardiovascular; reproductiv
Page 57 and 58:
Net cash value is determined by sub
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a. To follow, pursue, or repeatedly
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TERMS USED IN DETERMINING TOTAL TEN
Page 63 and 64:
Federal, State or local law during
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10. Elderly/Disabled Household Exem
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supplied by the Authority and the c
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Effective Date: 12/01/11 Issue Date
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Effective Date: 2/01/12 Issue Date:
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SAHA ACOP Page 26 of 60 1/2012
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Document No: Exhibit 1E SAN ANTONIO
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PROJ ECT NO. 2010 Proposed Flat Ren
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PROJ ECT NO. 2010 Proposed Flat Ren
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PROJ ECT NO. DEVELOPMENT 147 Spring
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Zip 2008 Flat Rent 2009 Flat Rents
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2010 Zip 2008 2009 Propo sed 2011 P
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PROJECT NO 2012 Proposed Flat Rent
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A. Purpose SCREENING AND EVICTION P
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years of age or older must sign and
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8 Housing Program because of drug-r
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criminal activity. 4. Resident’s
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Document No: Exhibit 1G SAN ANTONIO
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grievances and render a decision wi
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K. Procedures Governing the Hearing
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Document No: Exhibit 1H SAN ANTONIO
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DEVELOPMENT BDR SZ 2010 2011 2012 L
Page 107:
Effective: July 1, 2012 SCHEDULE OF
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ACOP - San Antonio Housing Authority

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