FAQ | Jumeirah Emirates Towers Turns 10!
FAQ | Jumeirah Emirates Towers Turns 10!
FAQ | Jumeirah Emirates Towers Turns 10!
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<strong>FAQ</strong> | <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> <strong>Turns</strong> <strong>10</strong>!<br />
Please note:<br />
In In addition to the terms and conditions below, the Sirius Programme’s Standard Policy and Standard Terms and<br />
Conditions and policy applies as well. <strong>Jumeirah</strong> Hotels & Resorts reserve the right to change the terms and conditions<br />
without prior notice.<br />
1. At which <strong>Jumeirah</strong> Hotel is the <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> <strong>10</strong>th Anniversary promotion valid?<br />
The <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> <strong>10</strong>th Anniversary redemption promotion is valid only at <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong>,<br />
Dubai.<br />
2. When is this promotion valid?<br />
The promotion is valid for redemptions stays completed between <strong>10</strong> May 20<strong>10</strong> – <strong>10</strong> September 20<strong>10</strong>.<br />
3. During which days can I use this offer?<br />
The offer is valid for stays on Thursday, Friday and Saturday nights only during the eligible period.<br />
4. What are the benefits for me as a member?<br />
Members receive one night accommodation in a Deluxe Suite, including breakfast for just <strong>10</strong>00 Sirius Points.<br />
5. Will I be eligible to choose one or more of the benefits of the general <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> <strong>10</strong>th<br />
anniversary offer, that are mentioned here?<br />
No, members are not eligible for (one of) the general anniversary benefits as this promotion can not be used in<br />
conjunction with other promotions.<br />
6. How can I book a stay under this promotion?<br />
Members can book a stay under this promotion by booking via our website http://www.jumeirah.com or by<br />
contacting <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> directly on:<br />
+971 (0)4 330 0000 or at JETinfo@jumeirah.com.<br />
You can also contact our Global Contact Center on +971 (0)4 364 7555.<br />
Please note that bookings made with via a Travel Agent or individual wholesale/tour operators are not eligible for<br />
this promotion.<br />
7. Is this promotion valid for all bookings?<br />
No, this promotion is valid only for eligible bookings defined as “publicly available” via <strong>Jumeirah</strong>’s website or<br />
booked with <strong>Jumeirah</strong> Reservations directly.<br />
8. Can I make use of this promotion more than once?<br />
Yes, members can redeem using this promotion more than once as long as they have the valid number of Sirius<br />
Points required..<br />
9. Can I earn points for this booking?<br />
No, we do not credit points on redemptions.<br />
<strong>10</strong>. Is there a special cancellation policy for this promotion?<br />
For this promotion, the hotel’s standard cancellation policy applies.
<strong>FAQ</strong> | <strong>Jumeirah</strong> <strong>Emirates</strong> <strong>Towers</strong> <strong>Turns</strong> <strong>10</strong>!<br />
11. Is it required that the booking and room reservation is under my name as a member in order to enjoy the<br />
benefits?<br />
Yes, we only provide the promotional benefits to reservations made under the name of the Sirius Card Holder<br />
and the Sirius member must stay and pay.<br />
12. Do I need to present my Sirius card at check-in and check-out?<br />
Yes, you will need to present your card at the check-in and check-out.<br />
13. I already booked in January for a stay during the eligible period. Can I also get the benefits of this promotion?<br />
This promotion is only eligible for new bookings as we are only able to provide the benefits on the eligible<br />
promotional rate.<br />
14. Can I book this promotion now and stay after the validity period as mentioned in point 2 of this <strong>FAQ</strong>?<br />
No, this promotion is only valid for stays completed between the promotional period.<br />
15. Do my standard Sirius Silver and Gold benefits also apply?<br />
Yes, the standard benefits apply, subject to availability and not in conjunction with the promotional benefits.<br />
16. Is this offer valid in conjunction with other promotions?<br />
The offer can not be used in conjunction with other promotions.<br />
17. I have a question that is not listed in these <strong>FAQ</strong>’s.<br />
In order for us to answer your question, please call our Sirius Call Center at your earliest convenience on<br />
800-SIRIUS (Toll free) or +971 (0)4 364 7500. You can also send an e-mail to sirius@mysiriuscard.com.