You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Seeing the big picture in teamwork…<br />
Assume you are the manager of a<br />
company; a supervisor calls you and<br />
says he has a breakdown (A CONVEYOR<br />
CHAIN IS BROKEN), what do you do? Similarly, at<br />
home we encounter challenges, which require<br />
solving. These challenges might be, for example,<br />
financial, social or maintenance based.<br />
When confronted with a problem at your<br />
Gemba or at home the following questions do<br />
race in most peoples minds:<br />
What happened?<br />
What do we need to do here?<br />
Why did this happen?<br />
What is the cost of this happening always?<br />
What is the real problem?<br />
How do you solve the problem?<br />
How do you ensure that it does not happen<br />
again?<br />
The first three questions can be easily<br />
answered as follows by most people:<br />
The following could be the answers from<br />
most of the people.<br />
1. What happened? The operators have caused<br />
a breakdown because we did not provide<br />
transport.<br />
2. What do we need to do here? Have the<br />
machine started and give warning letters to<br />
the operator.<br />
3. Why did this happen? Because of sabotage.<br />
4. What is the cost of this happening always?<br />
The company loses on time, customer<br />
confidence, labor, and inventories, transport,<br />
etc.<br />
5. What is the real problem? Actually that is<br />
difficulty to answer.<br />
To seek out the cause problem you need<br />
more than yourself. No wonder the Creator<br />
formed more than one being. The above<br />
answers do not solve the problem, all the<br />
answers are but finger pointing answers to one<br />
another and not solving the root cause of the<br />
problem. When confronted with a problem at<br />
your Gemba or at home we need to find the<br />
answers to the above questions using ‘5Why<br />
analysis’ and ‘2H’ technique e.g. there is a<br />
breakdown in the plant:<br />
What happened? The conveyor chain is<br />
broken.<br />
Why did the conveyor chain break? There<br />
was lack of lubrication oil in the machine.<br />
Why wasn’t the machine lubricated?<br />
Lubrication of the machine is difficult to be<br />
done.<br />
Why is the lubrication of the machine<br />
difficult to be done? Lubrication point is<br />
difficult to locate.<br />
Why is the lubrication point difficult to<br />
locate? The lubrication point is not been<br />
marked.<br />
Why wasn’t the lubrication point marked?<br />
The painter painted the lubrication indicator<br />
arrow pointer.<br />
How do you solve this? A visual sign<br />
through color-coding be assigned to all the<br />
lubrication points of the conveyors.<br />
How do you ensure this does not happen<br />
again?<br />
Training to be done to the machine operators,<br />
painter and the rest of the team on the visual<br />
management.<br />
To realize our vision of being world class we<br />
work as a mechanical chain. A chain has many<br />
links together to form a chain everyone of us<br />
including you the reader is part of the chain.<br />
Hence you are a very important member of the<br />
team. Due to the breakdown of the chain in the<br />
plant all the other team players would not do<br />
a thing.<br />
TEAM MEANS:-<br />
T-Together<br />
E-Everybody<br />
A-Achieves<br />
M-Missions<br />
WORK MEANS:-<br />
W-Winning<br />
O-Organization<br />
R-Requires<br />
K-Kaizen<br />
(Continual Improvement)<br />
Every day has its challenges, do you perceive<br />
problems to be bigger than mountains and<br />
quit trying solutions? Similarly at home we<br />
encounter challenges, which require us solving.<br />
These challenges might be financial, social or<br />
maintenance based (iron box is not working)<br />
Where do you normally operate when faced<br />
with a challenge?<br />
Where do most people operate? Looks<br />
difficult, not possible due to:<br />
Fear of rejection due to failure or loss of<br />
status<br />
Lack of vision<br />
Rules are restrictive<br />
Lack of knowledge or skill<br />
Lack of resources.<br />
Easy to do is the ultimate comfort zone where<br />
ordinary leaders can achieve their goals and<br />
objectives withought much imagination and<br />
problems, due to the reasons stated above.<br />
We need to eliminate words like "its<br />
impossible", "I cannot do it", "Goals are not<br />
attainable", and this will prompt us towards<br />
realization of our Mission and Vision.<br />
Food for thought<br />
What would you do if you were not afraid?<br />
What would you do if you had all the resources<br />
needed and all constraints removed?<br />
Not possible<br />
Looks difficult<br />
Easy to do<br />
Do not miss the next issue, as we will focus on<br />
how to generate ideas towards creativity and<br />
innovations, problem solving and many more.<br />
Carol Soi<br />
STAFFCORNER<br />
Standard Chartered Marathon<br />
<strong>MRM</strong> Sponsored 30 athletes to the Standard Chartered Marathon on<br />
Sunday October 29, 2006 at the Nyayo Stadium for the half marathon,<br />
10km race. Twenty-five gents and four women completed the marathon<br />
the first person completing at position 365 out of 15,000 participants.<br />
M A B A T I N E W S 9