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MABATINEWS<br />
THE RESPONSIVE MANAGER<br />
In the recent past, the management’s<br />
development focus in most well run<br />
firms has been shifting from preparing<br />
their managers to fill higher level slots to<br />
preparing them to meet the challenges of<br />
managing in a fast-paced environment.<br />
Increasingly, therefore, the emphasis is on<br />
developing a manager’s ability to learn and<br />
make decisions under conditions of rapid<br />
change.<br />
Two experts put it this way: “As decisionmakers<br />
take on increasing responsibility<br />
across their careers, their learning needs<br />
move from the arena of task learning to<br />
behavioral learning to conceptual or policylevel<br />
learning.” For example, today’s corporate<br />
managers are under enormous pressure<br />
“to find the strategic opportunities their<br />
competitors are yet to find.” This therefore<br />
requires more emphasis and realignment<br />
on developing their conceptual ability to<br />
search for internal strategic opportunities to<br />
improve quality, service and prices. Similarly,<br />
all managers have to be well schooled in<br />
business related information, marketing and<br />
negotiation. And to manage in flatter, more<br />
empowered organizations, the leader must<br />
increasingly become a teacher, coach and<br />
consultant rather than a “boss”.<br />
The above changing scenario is causing<br />
a corresponding change in the techniques<br />
that are emphasized in management<br />
development programs. Historically, onthe-job<br />
training, coaching and rotational<br />
assignments have been the most popular<br />
management development techniques.<br />
The problem is that these techniques tend<br />
to emphasize showing managers current<br />
procedures or (at best) getting them to think<br />
about how to “do what we are doing today a<br />
little better”.<br />
However, today there is a shift<br />
towards development techniques that<br />
teach managers how to learn and how<br />
to develop the competencies they need<br />
to cope with changes, such as seizing up<br />
emerging markets and searching for new<br />
strategic opportunities. In this regard,<br />
special in-company executive development<br />
programs, action learning are examples<br />
that we in <strong>MRM</strong>, through our philosophy of<br />
“continuous improvement”, look forward to<br />
encompassing in order to stay ahead of our<br />
budding competitors.<br />
- T. M. Ngira<br />
Gender issues in management<br />
Biased impressions from an Office<br />
The Family Picture on HIS DESK.<br />
Ah, he is a solid family man<br />
HIS desk is cluttered<br />
He must be obviously a hard worker and busy man<br />
HE’s talking with his co-workers.<br />
He must be discussing the latest deal.<br />
HE’s not at his desk<br />
He must be at a meeting elsewhere<br />
HE’s not in the office<br />
He is meeting customers<br />
HE’s having lunch with the Boss<br />
He is on his way up.<br />
The boss criticized HIM<br />
He’ll improve his performance<br />
HE got an unfair deal<br />
Did he get angry?<br />
HE’s getting married<br />
HIS/ HERS<br />
He will get more settled<br />
HE’s having a baby<br />
He’ll need a salary raise<br />
HE’s going on a business trip<br />
It's good for his career<br />
HE’s leaving for a better job<br />
He knows how to recognize and seize a good opportunity<br />
The Family Picture on HER DESK<br />
Umm, her family will come before her Career<br />
HER desk is cluttered<br />
She is obviously a disorganized scatterbrain<br />
SHE’s talking with her co-workers.<br />
She must be gossiping<br />
SHE’s not at her desk<br />
She must be in the ladies room<br />
SHE’s not in the office<br />
She must be out shopping<br />
SHE’s having lunch with the Boss<br />
They must be having an affair<br />
The boss criticized HER<br />
She’ll be very upset<br />
SHE got an unfair deal<br />
Did she cry?<br />
SHE’s getting married<br />
She’ll get pregnant and leave<br />
SHE’s having a baby<br />
She’ll cost the Co. money on maternity benefits<br />
SHE’s going on a business trip<br />
What will her husband say?<br />
SHE’s leaving for a better job<br />
Women are not dependable<br />
12<br />
M A B A T I N E W S