BHRUT annual report 2009 - Barking Havering and Redbridge ...
BHRUT annual report 2009 - Barking Havering and Redbridge ...
BHRUT annual report 2009 - Barking Havering and Redbridge ...
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2<br />
<strong>Barking</strong>, <strong>Havering</strong> & <strong>Redbridge</strong> University Hospitals NHS Trust<br />
A message from the Chairman<br />
<strong>and</strong> Chief Executive<br />
Welcome to our Annual Report for <strong>2009</strong>/10.<br />
There is no doubt that the year brought some<br />
major successes.<br />
Our performance across the board has improved,<br />
which you can see detailed further on in this <strong>report</strong>.<br />
Making these improvements while cutting waiting<br />
times <strong>and</strong> working to a strict financial budget is due,<br />
in no small part, to the dedication <strong>and</strong> hard work of<br />
our staff <strong>and</strong> volunteers.<br />
To work alongside our Clinical Divisions, we have a<br />
new clinical leadership with Ian Abbs, Medical Director<br />
(on secondment from Guy’s <strong>and</strong> St Thomas’<br />
Foundation Trust), Deborah Wheeler, Director of<br />
Nursing, Dylan Jenkins, Director of Emergency Care<br />
<strong>and</strong> John Alcolado, Director of Medical Education.<br />
We have introduced changes throughout the<br />
organisation to ensure that patients are not staying in<br />
hospital any longer than they need to. Diagnostic tests<br />
are easier to access, results are available sooner, <strong>and</strong><br />
daily ward meetings have been arranged to discuss<br />
the care <strong>and</strong> progress of every single inpatient.<br />
The success of these individual changes has seen<br />
waiting times being cut, most notably in Accident <strong>and</strong><br />
Emergency. There is still some way to go, but a<br />
dedicated Emergency Care Transformation Team has<br />
enabled improvements to be made <strong>and</strong> embedded<br />
into the organisation.<br />
The experience of people while they are with us is<br />
hugely important, <strong>and</strong> something which we will<br />
continue to focus on. We have introduced an<br />
Improving Patient Experience Board, <strong>and</strong> Deborah<br />
Wheeler also established a nursing visible leadership.<br />
This sees senior nurses - including our Director of<br />
Nursing - back in uniform <strong>and</strong> back on the wards.<br />
Looking at issues from a grass roots level allows us to<br />
see what our patients, visitors <strong>and</strong> staff see, <strong>and</strong> spot<br />
any issues that need resolving or improving.<br />
Services have continued to develop. Notably this year<br />
we have been named as a Hyper Acute Stroke Unit for<br />
London – one of only eight across the capital. This will<br />
be a great boost for patients who suffer a stroke as<br />
they will be able to access the very best treatment<br />
right here on their doorstep - vastly improving clinical<br />
outcomes.<br />
We have continued to make much-needed financial<br />
savings this year, <strong>and</strong> have hit the targets laid down<br />
for us. The Trust is still in deficit, but is working<br />
steadily towards a break-even position.<br />
We would like to personally thank all our staff <strong>and</strong><br />
dedicated volunteers for bringing about these<br />
improvements <strong>and</strong> for continuing to work tirelessly to<br />
improve the services we offer.<br />
We are also pleased to have strong relationships with<br />
our primary <strong>and</strong> social care colleagues <strong>and</strong> with our<br />
patients to help shape the future of healthcare in the<br />
area.<br />
We would like to thank Barbara Liggins for being<br />
Acting Chair for the first nine months of <strong>2009</strong>/10.<br />
We place great emphasis on meeting <strong>and</strong> listening<br />
to staff, patients, visitors <strong>and</strong> our partners <strong>and</strong><br />
stakeholders. The Trust Board is committed to<br />
ensuring that we continue to improve the quality of<br />
care <strong>and</strong> patients’ experience so that the care<br />
delivered to all our patients is consistently of the<br />
required st<strong>and</strong>ard.<br />
Sir David Varney<br />
John Goulston<br />
A message from the Chairman <strong>and</strong> Chief Executive