BHRUT annual report 2009 - Barking Havering and Redbridge ...

Annual Report & Accounts 2009-2010
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address the causes of sickness among the staff. A
revised Management of Sickness Absence policy and
procedure was adopted in 2009. This provides a
procedure for managing and supporting people who
are either persistently absent over short periods or
have a long period off sick. Managers are responsible
for monitoring sickness among their staff, being aware
when patterns are emerging and dealing with issues
quickly and informally so that a formal review is only
conducted in serious cases. Return to work meetings,
after every period of absence, strengthen the focus on
the ongoing management of attendance.
Staff Survey
The annual NHS staff survey - which gives staff a
confidential opportunity to record their views on being
employed by the Trust - highlighted the aspects of
performance that employees felt were good and
where management needed to concentrate efforts.
Staff at the Trust took part in the 2009 National Staff
Survey responding to questions about their
experiences of working at King George and Queen’s
hospitals. The survey showed the progress made in
the previous year had continued. It found six areas
where findings were better than average for acute
trusts, including four where the Trust’s findings were
in the top 20% including staff feeling their role makes
a difference to patients, staff witnessing and reporting
errors, near misses or incidents and staff experiencing
physical violence from staff.
Eighteen of the 40 key findings showed an
improvement, with only one worse than the previous
year. Improvements were seen in areas such as staff
receiving job-relevant training, learning or
development, having well structured appraisals, work
pressure felt by staff and percentage of staff having
experienced physical violence.
Our staff