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66 <strong>The</strong> <strong>Challenge</strong> <strong>of</strong> <strong>Non</strong>-communicable <strong>Diseases</strong> <strong>and</strong> <strong>Road</strong> <strong>Traffic</strong> Injuries in Sub-Saharan Africa<br />

unreliable or limited internet connectivity. A positive<br />

sign is that although few African countries have<br />

national policies or governance relating to e-health<br />

or telemedicine, a growing number have institutions<br />

involved in telemedicine development. <strong>The</strong>re<br />

is already, for example, a well-established collaboration<br />

between high- <strong>and</strong> low-income countries in<br />

the RAFT Project (Réseau en Afrique Francophone<br />

pour la Télémédicine) coordinated by the Geneva<br />

University Hospital, Switzerl<strong>and</strong>, <strong>and</strong> university<br />

hospitals in 18 largely francophone countries in Africa,<br />

which focuses on telemedicine <strong>and</strong> distance<br />

education <strong>of</strong> health care pr<strong>of</strong>essionals working in<br />

remote sites [465].<br />

5.6. Addressing Information <strong>and</strong><br />

Research Gaps<br />

Information<br />

Health information is needed for assessing health<br />

needs, developing evidence-based policy-making,<br />

performance management, <strong>and</strong> monitoring <strong>and</strong><br />

evaluating interventions [39]. Countries with the<br />

greatest health challenges also tend to have weak information<br />

systems [466]. On top <strong>of</strong> this, monitoring<br />

<strong>and</strong> reporting requirements related to grants, global<br />

declarations, <strong>and</strong> health <strong>and</strong> disease programs can<br />

add considerable burdens – a potential risk that<br />

NCD efforts need to avoid.<br />

Several countries (for example, Botswana, Namibia)<br />

are making significant efforts in integrating<br />

their multiple, disparate, disease-focused, st<strong>and</strong>alone<br />

health information systems. In Botswana, the MOH<br />

completed the Health Information Management System<br />

Strategic Plan in April 2012, that provides an ICT<br />

road map in line with the MOH-adopted e-health<br />

strategy, to integrate the current st<strong>and</strong>alone systems<br />

into the existing Integrated Patient Management System<br />

(IPMS). IPMS is a centralized, electronic medical<br />

record system focused on patient care <strong>and</strong> treatment<br />

in clinic, <strong>and</strong> hospital settings. It stores data on various<br />

health services, including ART, prevention <strong>of</strong><br />

mother-to child transmission, laboratory, <strong>and</strong> pharmacy,<br />

<strong>and</strong> in the near future will support the clinical<br />

case-management <strong>of</strong> Safe Male Circumcision <strong>and</strong> the<br />

National Cervical Cancer Prevention Programs. It is<br />

being implemented in 11 hospitals covering close to<br />

75 percent <strong>of</strong> total MOH hospital beds, their labs, <strong>and</strong><br />

satellite clinics <strong>and</strong> have plans to exp<strong>and</strong> to at least<br />

30 hospitals across Botswana. In Namibia, the Ministry<br />

<strong>of</strong> Health <strong>and</strong> Social Services is in the process<br />

<strong>of</strong> integrating 61 disease-oriented, donor-supported,<br />

st<strong>and</strong>alone applications into a single Web-based,<br />

Web-enabled platform. <strong>The</strong> Integrated Health Care<br />

Information Management System is a patient-centered<br />

record management system, that is HL7 9 compliant,<br />

which covers all aspects <strong>of</strong> hospital clinical<br />

case management <strong>and</strong> ancillary services in day to<br />

day operations. <strong>The</strong> system is being pilot tested in the<br />

Windhoek Central Hospital <strong>and</strong> it is expected to be<br />

operational in the other three largest hospitals in the<br />

country by the end <strong>of</strong> 2013, including the Katutura<br />

Hospital, which operates as the national trauma referral<br />

center. It is expected that once full connectivity is<br />

in place, the system will allow the sharing <strong>of</strong> complete<br />

patient records across Namibian health institutions.<br />

In the implementation <strong>of</strong> electronic health records<br />

(EHR) <strong>and</strong> ICT platforms, important challenges<br />

need to be addressed in order to overcome, in addition<br />

to existing technological barriers (such as<br />

lack <strong>of</strong> uninterrupted power supply, connectivity,<br />

<strong>and</strong> b<strong>and</strong>width): (a) the transitioning <strong>of</strong> hybrid approaches<br />

where traditional paper-based processes<br />

are maintained in parallel in direct competition<br />

with the EHR <strong>and</strong> supporting ICT platform; (b)<br />

the adoption <strong>of</strong> common health <strong>and</strong> information<br />

exchange st<strong>and</strong>ards (for example, ICD-10; HL7);<br />

(c) change-management strategies aiming to implement<br />

organizational change processes deemed<br />

critical in the delivery <strong>of</strong> health services, incorporating<br />

the clinical workflows <strong>and</strong> decision-making<br />

processes supported by the new technology; <strong>and</strong> (d)<br />

the required, qualified IT operational <strong>and</strong> maintenance<br />

support <strong>and</strong> financial backing needed for the<br />

sustainability <strong>of</strong> the systems.<br />

Limited civil registration <strong>and</strong> unreliable vital<br />

statistics relating to fertility, mortality <strong>and</strong> causes<br />

<strong>of</strong> death in Africa are recognized problems: for example,<br />

only four African countries report cause <strong>of</strong><br />

9 HL7 st<strong>and</strong>ards provide a framework for the integration, sharing,<br />

<strong>and</strong> retrieval <strong>of</strong> electronic health information. <strong>The</strong>se st<strong>and</strong>ards<br />

define how information is packaged <strong>and</strong> communicated from one<br />

party to another, setting the language, structure, <strong>and</strong> data types<br />

required for seamless integration between systems.

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