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The Challenge of Non-Communicable Diseases and Road Traffic ...

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An Overview 59<br />

for managing chronic conditions, with the Chronic<br />

Care Model (CCM) [413] <strong>and</strong> WHO’s related Innovative<br />

Care for Chronic Conditions (ICCC)<br />

framework [414](Figure 19) amongst the most wellknown<br />

[415]. <strong>The</strong>re have also been attempts to exp<strong>and</strong><br />

the model to better integrate health promotion<br />

<strong>and</strong> prevention aspects [416].<br />

<strong>The</strong> main models have been applied in a number<br />

<strong>of</strong> countries, the CCM most frequently in high income<br />

countries [417-418] while the ICCC framework<br />

has been applied in a more diverse range <strong>of</strong><br />

settings [419]. While there is evidence that single<br />

or multiple components <strong>of</strong> the Chronic Care Model<br />

(such as self-management support, delivery system<br />

design, decision support, <strong>and</strong> clinical information<br />

systems) improve quality <strong>of</strong> care, clinical outcomes,<br />

<strong>and</strong> the use <strong>of</strong> health care resources, it is less clear if<br />

the whole model is needed, or whether only some<br />

components would be sufficient [420-421].<br />

Chronic care models are already being applied in<br />

the care <strong>of</strong> chronic conditions <strong>of</strong> infectious origin<br />

such as HIV/AIDS <strong>and</strong> adapted for use in Africa<br />

[422-423](Box 11). <strong>The</strong> otherwise limited application<br />

in LMIC, however, may reflect the need for a<br />

level <strong>of</strong> capacity <strong>and</strong> resourcing that is out <strong>of</strong> reach<br />

for many countries at present [215]. Models <strong>of</strong> care<br />

developed in one setting may not easily translate to<br />

another although they may be more easily implemented<br />

in health systems with a strong primary care<br />

orientation [420].<br />

A health care delivery system can be designed,<br />

even for very low-income populations that decen-<br />

FIGURE 19: Innovative Care for Chronic Conditions Framework<br />

POSITIVE POLICY ENVIRONMENT<br />

Strengthen partnerships<br />

Support legislative<br />

frameworks<br />

Integrate policies<br />

Provide leadership & advocacy<br />

LINKS<br />

Promote<br />

consistent financing<br />

Develop & allocate<br />

human resources<br />

COMMUNITY<br />

Raise awareness &<br />

reduce stigma<br />

Encourage better outcomes<br />

through leadership & support<br />

Mobilize & coordinate resources<br />

Provide complementary<br />

services<br />

COMMUNITY SUPPORTERS<br />

Prepared<br />

Informed<br />

Motivated<br />

HEALTH-CARE TEAM<br />

PATIENTS AND FAMILIES<br />

HEALTH CARE<br />

ORGANIZATION<br />

Promote continuity & coordination<br />

Encourage quality through<br />

leadership & incentives<br />

Organize & equip<br />

health-care teams<br />

Use information systems<br />

Support self-management<br />

& prevention<br />

BETTER OUTCOMES FOR CHRONIC CONDITIONS<br />

Source: [414]

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