05.11.2012 Views

Hameln - Method Publishing

Hameln - Method Publishing

Hameln - Method Publishing

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Hameln</strong> 2012<br />

<strong>Hameln</strong><br />

Service Community Offi cial Guide<br />

2012


Publishers to The Ministry of<br />

Defence and to Army Garrisons and<br />

Establishments throughout the world<br />

METHOD PUBLISHING<br />

Sutherland Press House Main Street<br />

Golspie . Sutherland KW10 6RA<br />

Telephone . 01408 633871<br />

Facsimile . 01408 633876<br />

Email . admin@methodpublishing.co.uk<br />

www.methodpublishing.co.uk


Welcome to<br />

Service Community Official Guide 2012 Edition<br />

Current from November 2011 – October 2012<br />

This Guide, provided by the Army Welfare Service, is a source of information to<br />

Service personnel, families and dependants arriving at their new home or duty<br />

station. It is hoped the information contained within the Guide will be of use at<br />

the time of your arrival, and throughout your stay.<br />

For easy reference this guide is divided up as outlined below, each section is allocated<br />

a symbol which can be found on the bottom corner of each right-hand page:<br />

Foreword by Station Commander<br />

Emergency and Useful Telephone Numbers<br />

G<br />

1: Housing and Accommodation Services<br />

2: Adult/Children's Education/Youth Activities<br />

3: Medical and Health Services<br />

4: Station and Garrison Facilities<br />

5: Living in Germany and <strong>Hameln</strong> Station<br />

6: Security and Crime Prevention<br />

7: Useful Information<br />

<strong>Hameln</strong><br />

A Classified Index and a Handy Index appear at the back of the Guide and you can<br />

find information on Emergencies on page 79 & 80 and Action on Fire Outbreak on<br />

page 10.


2 <strong>Hameln</strong> 2012<br />

The Pied Piper Play held every Sunday throughout the Summer in the<br />

Town Centre.<br />

Published annually for Service Personnel in <strong>Hameln</strong> by<br />

<strong>Method</strong> <strong>Publishing</strong>, Golspie, Sutherland, Scotland KW10 6RA<br />

Editorial Matter: © Crown Copyright 2011<br />

Design, Artwork & Typography: © <strong>Method</strong> <strong>Publishing</strong> 2011<br />

No part of the typography or illustrations within this Guide may be reproduced by any process or in any form without permission in<br />

writing from <strong>Method</strong> <strong>Publishing</strong>.<br />

All advertisements are accepted on the express condition that they in no way contravene the provisions of the Trades Descriptions Act<br />

1968 nor any prevailing statute in the United Kingdom.


<strong>Hameln</strong> 2012 3<br />

Foreword by the Station Commander <strong>Hameln</strong><br />

Lieutenant Colonel C R M Story RE<br />

I would like to welcome you to the famous and historic town of <strong>Hameln</strong> and to 28<br />

Engineer Regiment. <strong>Hameln</strong> Station is an isolated unit administered by Paderborn<br />

Garrison and although 28 Engineer Regiment is the major unit within the Station it is<br />

supported by various other minor units, detachments and agencies.<br />

<strong>Hameln</strong> town is famous for the Pied Piper legend and is located approximately 50km<br />

south-west of the city of Hanover, the state capital of Lower Saxony (Niedersachsen),<br />

in the North of the Federal Republic of Germany. <strong>Hameln</strong> is situated on the river<br />

Weser in the centre of an area called the Weserbergland. The town is economically<br />

important as well as being a popular tourist attraction.<br />

<strong>Hameln</strong> has approximately 60,000 inhabitants of which about 20,000 live in the<br />

13 associated boroughs. The town offers many attractions throughout the year but<br />

of note are the numerous houses located in the old town area built in the Wester<br />

Renaissance style, various events associated with the Pied Piper legend, the Christmas<br />

market and other regular festivals celebrated in the 'Alt Stadt' or old town.<br />

The aim of this handbook is to assist new residents to settle in quickly by providing<br />

key information which you may need to start life in <strong>Hameln</strong>. Please do take the time<br />

to check its contents as it will make you aware of the Station facilities, opportunities to<br />

be had and provide advice on where to turn if you require a helping hand. <strong>Hameln</strong><br />

Station is well served by many agencies which are here to help make life in Germany<br />

that bit easier. These include the Regimental Administration Office (RAO), the HIVE,<br />

the Unit Welfare Office (UWO), WRVS and numerous family support agencies which<br />

include Homestart, and Army Welfare Services (AWS) as well as other important and<br />

useful departments.<br />

The Station provides much to do with many different interests being catered for.<br />

There is a youth-club, diving club, wives fitness activities plus the usual Baden<br />

Powell organisations on offer. The station is fortunate to have its own education<br />

centre (44 Army Education Centre) which has a good English library and provides<br />

various types of classes for the Station population inlcuding IT-based learning. We<br />

also have the Flix Cinema, a post office, NAAFI facilities for shopping, an SSVC for<br />

purchasing electrical goods, hairdressers, Unit PRI/gift shop, thrift shop, insurance<br />

representatives, a British German Club and a Wives Group. The area has many<br />

fantastic attractions which the HIVE will be able to inform you of and to help you<br />

find. Our Church holds regular services and the Pipers Club (Salvation Army Club)<br />

provides facilities for eating, and purchasing newspapers, cards etc. We have a<br />

number of facilities for feeding within the Station which includes JBS Restaurant which<br />

is open to all Station personnel and their families.<br />

We have a close and first rate relationship with the local town and it is in all our<br />

interests to integrate as full as possible with the German community. <strong>Hameln</strong> offers<br />

plenty of opportunities for those people living here and it is important that you take<br />

the time to make the most of your stay. I hope this Guide will help you get started in<br />

discovering this lovely town and the surrounding areas.


4 <strong>Hameln</strong> 2012<br />

Useful Telephone Numbers<br />

NOTE: To phone into a military line from a civilian line dial 917 + last 3<br />

numbers of Ext.<br />

Some of the telephone numbers have changed while this Guide was being printed.<br />

Please amend any yourself which may still be incorrect in the Guide.<br />

Guardroom Gordon Barracks <strong>Hameln</strong> Mil 2228<br />

RMP Duty Room <strong>Hameln</strong> Mil 2223<br />

Services Liaison Office <strong>Hameln</strong> Mil 2209<br />

Medical Centre (emergencies) <strong>Hameln</strong> Mil 2333<br />

(families reception) <strong>Hameln</strong> Mil 2428<br />

<strong>Hameln</strong> Civ 917428<br />

Dental Centre <strong>Hameln</strong> Mil 2431<br />

SSAFA Health Visitors <strong>Hameln</strong> Mil 2433/2434<br />

Midwives <strong>Hameln</strong> Mil 2435<br />

Army Welfare Service <strong>Hameln</strong> Mil 2494<br />

Gordon Barracks Duty Officer via Gd Room <strong>Hameln</strong> Mil 2228<br />

<strong>Hameln</strong> COMMCEN (0830-1630 hrs) Mon-Fri <strong>Hameln</strong> Mil 2201<br />

PRS School Rinteln Rinteln Civ 05751 970320<br />

Weser School <strong>Hameln</strong> <strong>Hameln</strong> Civ 783237<br />

Foundation Unit <strong>Hameln</strong> Civ 783238<br />

Meadow Kindergarten <strong>Hameln</strong> Mil 2387<br />

HCSO <strong>Hameln</strong> Mil 2207<br />

Office Manager <strong>Hameln</strong> Mil 2207<br />

Housing Clerk <strong>Hameln</strong> Mil 2272<br />

Help Desk DE <strong>Hameln</strong> Mil 2251<br />

HIVE <strong>Hameln</strong> Mil 2464<br />

Home – Start <strong>Hameln</strong> Mil 2492<br />

Padre (office) <strong>Hameln</strong> Mil 2489<br />

44 Army Education Centre <strong>Hameln</strong> Mil 2296<br />

<strong>Hameln</strong> Office, Paderborn GLSU <strong>Hameln</strong> Mil 2242<br />

SSVC Sound & Vision Centre <strong>Hameln</strong> Civ 959378<br />

NAAFI Families Shop <strong>Hameln</strong> <strong>Hameln</strong> Civ 951027<br />

Fax 42022<br />

Afferde NAAFI <strong>Hameln</strong> Civ 560297<br />

Salvation Army Club <strong>Hameln</strong> Civ 41938<br />

UWO 28 Engr Regt <strong>Hameln</strong> Mil 2486<br />

WRVS Centre Hamlen Mil 2318


<strong>Hameln</strong> 2012 5<br />

UK & BFG Websites<br />

Adventure Sports Online<br />

www.adventuresports.co.uk<br />

Army Benevolent Fund<br />

www.armybenfund.org<br />

Army Families Federation<br />

www.aff.org.uk<br />

Army Welfare Service – Home<br />

Page<br />

www.army.mod.uk/aws<br />

British Army – Home Page<br />

www.army.mod.uk<br />

Directory of Essential Services<br />

www.scoot.co.uk<br />

Ex-Service Housing<br />

www.haighomes.org.uk<br />

Help With Moving Home<br />

www.iammoving.com<br />

Information on UK<br />

Neighbourhoods<br />

www.streetmap.com<br />

Information on your Local Area<br />

www.upmystreet.com<br />

Joint Service Housing Advice Office<br />

www.mod.uk/jshao<br />

Naval Families Federation<br />

www.nff.org.uk<br />

Postal Services<br />

www.bfpo.mod.uk<br />

RAF Families Federation<br />

www.raf-ff.org.uk<br />

Royal Air Force Community<br />

Support<br />

www.rafcom.co.uk<br />

Royal Air Force – Home Page<br />

www.raf.mod.uk<br />

Royal British Legion<br />

www.britishlegion.org.uk<br />

Royal Marines – Home Page<br />

www.royalmarines.mod.uk<br />

Royal Navy – Home Page<br />

www.royal-navy.mod.uk<br />

Royal Navy & Royal Marines Community<br />

Site<br />

www.rncom.mod.uk<br />

SSAFA/Forces Help<br />

www.ssafa.org.uk<br />

Submariners Association<br />

www.submarinersassociation.co.uk<br />

Yellow Pages<br />

www.yell.com


6 HaMELN 2012<br />

Organisation of Units in <strong>Hameln</strong><br />

The Station Commander is the Commanding Officer of 28 Engineer Regiment in<br />

Gordon Barracks.<br />

Gordon Barracks<br />

HQ <strong>Hameln</strong> Station<br />

Housing and Community Support Office<br />

41 Army Education Centre<br />

Inspectorate of Engineer Resources (IER)<br />

RMP Police Post – 110 Pro Coy RMP<br />

Medical and Dental Centre<br />

<strong>Hameln</strong> Detachment 99 Postal and Courier Squadron RLC<br />

Defence Estates (<strong>Hameln</strong>)<br />

The Trident Centre including: Unit Welfare Office, HIVE, Homestart, Tax Free Shop,<br />

Petrol Coupons, BFG Registrations & Coffee Shop.<br />

28 Engineer Regiment<br />

23 Amph Engr Sqn, 65 Fd Sp Sqn, 42 Fd Sqn, 64 Hq & Sp Sqn<br />

412 Amph Engr TP (V), 28 Engr Regt Wksp REME<br />

<strong>Hameln</strong> Office, Paderborn Garrison Labour Support Unit RLC<br />

The GLSU controls the employment of dependants and German civilians within<br />

the barracks. If you are interested in getting a job while you are here, you should<br />

register with them.<br />

Services Liaison Officer<br />

The Services Liaison Officer negotiates with German Authorities to ensure that they<br />

provide the Forces with the support and facilities required to carry out their military<br />

mission. He also ensures that the Forces understand their obligation to pay due<br />

regard to German interests. He encourages British German community relations,<br />

helps both sides in their official and social contacts and is available to give advice<br />

on protocol matters, sporting activities, Press and Public Relations. This office may be<br />

contacted on <strong>Hameln</strong> Military 2209 or <strong>Hameln</strong> Civil 917209.<br />

... in <strong>Hameln</strong><br />

everything for Building, Renovation and DIY


Housing & Accommodation<br />

Services<br />

Service Families accommodation and<br />

Families Information<br />

Station Housing and Community Support Office, <strong>Hameln</strong><br />

The HCSO Office is responsible to the Station Commander for the day-to-day<br />

administration and smooth running of the Station. In detail its function is to<br />

administer the SFAs and related facilities and to generally support the British<br />

Military and families in <strong>Hameln</strong>. In conjunction with the Welfare Office it will<br />

arrange your move in to SFAs and in due course your move out. It will administer<br />

your requirements whilst in occupation of your SFA by arranging repairs as<br />

necessary, liaising with the Defence Estates on matters of furnishings, heating,<br />

decoration of quarters etc.<br />

At the HCSO you will find experienced staff who are there to assist you and to help<br />

make your stay in <strong>Hameln</strong> a pleasant and happy experience. They will be able to<br />

help you if you should have any queries to which you cannot find the answer in this<br />

Guide. Queries, for example, on housing matters, fuel and light and amenities within<br />

the Station. If you cannot find what you need in the Guide, please contact the HCSO,<br />

<strong>Hameln</strong> Mil 2207.<br />

Defence Estates (Facilities Manager)<br />

The Facilities Management Office became part of Defence Estates Europe on 1<br />

April 2005. The office is located on the second floor of block 10 Gordon Barracks.<br />

The responsibility of the Facilities Management Office in Germany remains the<br />

same as its counterpart in UK. Some more notes on this and repairs can be found<br />

later in this Guide. Helpline is Civ – 917251, Mil – 2251.<br />

28 Engineer Regiment Welfare Office – Block 9<br />

Introduction. The aim of the Welfare Office is to provide a focal point within the<br />

Regiment for all families and Single Soldiers to fulfill their administrative needs.<br />

Advice and assistance can be obtained through the office on all matters relative to<br />

the family, whether married or single.<br />

Function. There is no limit to the functions carried out by the the Welfare Office, if<br />

there is an issue/problem the solution can also be found. Primary functions are:<br />

a. Family Welfare. The Unit Welfare Officer or Welfare SNCO will deal with many<br />

family welfare issues/problems, minor or major, and can give advice on many family<br />

concerns. This will always be carried out in the strictest of confidence, and if need be<br />

away from camp/SFA in a neutral location.<br />

b. MOD Form 1132. These are the forms for the application of married quarters<br />

whether posted in or out of the Regiment. Housing application available online via<br />

Army Intranet.<br />

c. F/MOV/713. Application for furniture movement services now available online at<br />

Agility Logistics. www.agilitylogistics.com


8 HaMELN 2012<br />

d. Move In/Move Out. This is the phrase used to take over or hand back a married<br />

quarter on posting.<br />

e. Visit of Relatives. Close relative visitor forms available for parents and siblings<br />

only.<br />

f. ID Cards. For wives and children aged 8 and over.<br />

g. NaaFI Shopping Permit Ration Cards. Certain goods purchased in the NAAFI<br />

are rationed and can only be obtained on a ration card.<br />

h. Fuel and Light. Charges for fuel and light can be waived on shared facilities<br />

during a family’s absence from the quarter. Application is to be made through UWO<br />

before departure.<br />

i. Transport. In certain cases welfare transport can be arranged for families.<br />

Location. The Welfare Office is situated in the ground floor of Block 9, Gordon<br />

Barracks.<br />

Office timings: Mon-Fri 0900-1500 hrs<br />

Contact numbers: Welfare Officer – Ext 2485<br />

Welfare Office – Ext 2486, Fax 2487<br />

From a Civil phone: <strong>Hameln</strong> (05151) 917486 or 917485<br />

The Welfare Officer or SNCO is always on call.<br />

NB. During silent hours through the Regimental Orderly Officer via<br />

Guardroom 917228.<br />

Summary. The Welfare Officer is there to assist you; there is no limit to our function,<br />

if in doubt call for advice. There is never a need to sit in confusion, one call could<br />

solve all your concerns. No problem is too small or too great.<br />

Remember: If we can’t help, we always know someone who can.<br />

Location of Service Families<br />

accommodation (SFa)<br />

<strong>Hameln</strong><br />

Within <strong>Hameln</strong> Service Families Accommodation is spread over a wide area of the town.<br />

The majority of the properties are flats, garages tend to be in short supply. The Housing<br />

and Estate Managers can be contacted through HCSO, Block 10, Ext 2207 or 2205.<br />

An Der Humme<br />

This is an Estate of 56 SFA C&D types.<br />

Afferde<br />

This is a modern estate of 72 SFA (C types only) some 4 km to the south-east of the<br />

town of <strong>Hameln</strong>. All properties are flats and there are some garages. The Housing<br />

and Estate Manager are responsible for all quarters on the estate. Ext 2205.<br />

Rinteln & Bückeburg<br />

Both these areas provide accommodation for the staff of Prince Rupert School, as well<br />

as military families when required.


HaMELN 2012 9<br />

Service Families Accommodation in Afferde.<br />

Weser Primary School.


10 H A m e l n 2 0 1 2<br />

action on Outbreak of Fire<br />

Immediate Action<br />

In the event of fire, the following procedure is to be carried out:<br />

• Shout “FIRE, FIRE’’ repeatedly to summon help.<br />

• Fight the fire with the extinguishers that are available.<br />

The Fire Brigade should be called to all outbreaks of fire by the following means:<br />

• Telephone the Civilian Fire Brigade on Civil 112 (Feuer on dial).<br />

The senior persons present should take the following action:<br />

• Evacuate all persons from the house or block of flats and check that<br />

everyone is accounted for.<br />

• Muster all heads of families and fight the fire with appliances available.<br />

• Collect statements from witnesses after the fire is out.<br />

• Report the fire to your Housing and Estate Manager and to the HCSO’s<br />

Office immediately, or as soon as possible when a fire occurs after duty<br />

hours or at weekends. Civ 917207 Mil 2207.<br />

Follow up Action<br />

• Ring your Unit Duty Officer/NCO and ensure that they inform the Divisional Fire<br />

Adviser HQ 1 (UK) Armd Div that a fire has occurred.<br />

• Inform your Housing and Estate Manager and ask him to inform the HCSO,<br />

<strong>Hameln</strong>.<br />

• On the next working day, inform your Unit Fire Officer who will contact the Div Fire<br />

Advisor and GWA.<br />

Housing and Estate Managers<br />

There are three Housing and Estate Managers responsible for all Service Families<br />

Accommodation (SFA) in <strong>Hameln</strong> Station. They should be regarded as your ‘friendly<br />

local landlord’ to whom all problems relating to your SFA should be addressed. They<br />

can be contacted on:<br />

<strong>Hameln</strong> Mil 2205 or Civ: 917205<br />

Emergency Call Out<br />

After normal working hours the Station Duty Officer will deal with emergencies – an<br />

emergency being a situation which cannot wait until the next working day, being<br />

a hazard when life or health are in danger, or that the building is in danger of<br />

extensive damage. Individuals, or occupants of married quarters and hirings, are<br />

to deal only with the unit Guardroom when requesting emergency repairs. Contact<br />

numbers are as follows:<br />

Mil Ext 2228 Civ 917228<br />

When reporting an emergency please ensure you give exact details of the type of<br />

emergency.


<strong>Hameln</strong> 2012 11<br />

Information for Occupants<br />

Frost Precautions<br />

The following frost precautions should be taken in winter:<br />

• Entrance doors and windows to flats and cellars should be kept closed.<br />

• Windows may only be opened when the risk of condensation is high,<br />

i.e. when bathing, cooking, washing clothes or similar occasions.<br />

• Families going on leave should leave radiators on and windows closed.<br />

All radiators should be kept on to maintain the flow of hot water.<br />

No one without authority is permitted to operate heating systems or boiler installations<br />

in multiple blocks of married quarter flats. This is the responsibility of the Facility<br />

Manager, Housemasters and Housing and Estate Managers.<br />

Refuse Collection<br />

Timings and locations vary from time to time. Occupants will be informed of details<br />

by their Housing and Estate Manager.<br />

Gardens<br />

Occupants of SFAs are responsible for keeping their gardens tidy and their<br />

lawns cut short. When the husband is on an official unaccompanied tour (such<br />

as Iraq or Afghanistan), Defence Estates facilities management may assume the<br />

responsibility for cutting the grass providing that the unit welfare office identifies a<br />

genuine welfare need.<br />

Cellars<br />

The <strong>Hameln</strong> area is subject to flash floods during heavy rain and cellars are<br />

particularly liable to flooding. It is therefore recommended that any items of<br />

household furniture, bedding, carpets etc, stored in cellars are raised at least one foot<br />

above the floor.<br />

Insurance<br />

Items of AD furniture in a SFA are on charge to the occupant of the SFA and a charge<br />

will be raised for any item which is damaged. This also includes items damaged while<br />

being stored in the cellar. Occupants are therefore strongly recommended to take out<br />

insurance against such an occurrence and to insure the fabric of the building against<br />

fire and frost damage.<br />

Use of SFAs for Profit-making Activities<br />

Anyone wishing to use their SFA for any profit-making activity, be it a business or a<br />

club, must first obtain permission of the Commanding Officer, in the first instance<br />

contact HCSO.<br />

Maintenance of all SFas<br />

Introduction<br />

This section of the Guide applies to all SFAs.<br />

What is the Facilities Management Office?<br />

Its function is to maintain and manage property for Government Departments and<br />

the Armed Forces. This section of the Guide mainly relates to the maintenance<br />

of your married quarter, and garage if you have one. In this context we are<br />

responsible for maintaining:


12 <strong>Hameln</strong> 2012<br />

a. The structure of the building, including doors and windows.<br />

b. The heating system.<br />

c. The electrical system.<br />

d. The hot and cold water pipework.<br />

e. The drainage system.<br />

f. The cooker.<br />

g. The sink unit, the kitchen cupboards and worktops.<br />

h. The wash basins, toilets and baths.<br />

i. The floors and floor coverings, except for carpets.<br />

j. The outside areas, including steps, paths including external paths and fences, but<br />

not gardens – weeding of pathways, cutting of hedges and maintenance of shrub<br />

borders is the occupants responsibility.<br />

Any request for repairs, to any of these items, should be passed to your Housing and<br />

Estate Manager; or to the DE Help Desk. Tel: <strong>Hameln</strong> Mil 2251, Civ 917251, in<br />

Room 207, Block 10, Gordon Barracks.<br />

We are not responsible for carpets, furniture, cooking implements, plates, knives,<br />

forks etc. If you have problems with any of these items, you should contact your<br />

Housing Estate Manager. DE Help Desk is your first point of contact if you wish<br />

to report a fault or repair to your married quarter. Faults and repairs are reported<br />

through our Helpline 917251 (Mil Ext 2251). If our tradesmen ‘cold call’ and you are<br />

not in they will leave a yellow card (written in both English and German). If you have<br />

received one of these cards, please call me on 917475 mil ext 2473, we can then<br />

book an appointment.<br />

The Maintenance of your SFA: Our Objective<br />

To provide the best standard of maintenance with the funding allocated.<br />

Maintenance Work Categories<br />

a. Very urgent (also sometimes described as emergency repairs).<br />

b. Urgent.<br />

c. Routine.<br />

Very Urgent Repairs<br />

This is where there is a hazard to life, health or property: when gas, water or sewage<br />

is seriously leaking and you are unable to stop it: or when there is a serious electrical<br />

fault and you cannot isolate it. In addition, if your heating fails in the winter and you<br />

do not have enough portable heaters to keep the temperature above 0°C, then this<br />

will be treated as a very urgent repair. If you experience any of these extremely serious<br />

problems you should:<br />

a. If it concerns leaking water and gas, try to turn off the main supply.<br />

b. If it concerns electricity, try to turn off the main electric supply.<br />

c. If it is during working hours, report the problem immediately to the Housing and<br />

Estate Manager. If it is outside working hours, you must contact the Duty Officer<br />

through the Guard Room.<br />

Urgent Repairs<br />

This describes a defect which, if not repaired quickly, would seriously inconvenience<br />

you, or would lead to deterioration of your married quarter. Defects of this type<br />

should be reported to the Housing Estate Manager as soon as possible during normal<br />

working hours.


<strong>Hameln</strong> 2012 13<br />

Routine Repairs<br />

This describes the remainder of the defects that would occur in your SFA.<br />

Response Times<br />

This is the time it should take us to repair a defect. These response times have been<br />

agreed between the Army and DE. Very urgent repairs should be completed within 24<br />

hours; however, this does not apply at weekends or public holidays, when we can only<br />

provide a limited service usually by the station duty officer authorising a nominated<br />

contractor to be called out – via DE. Urgent repairs should be completed within 7<br />

days, and routine repairs within 2 months.<br />

Gardens<br />

You are responsible for maintaining the garden and external cleaning of footpaths of<br />

your SFA. You are also responsible to maintain and cut any hedges, ensuring they do<br />

not exceed 1.8m in height or hinder public pathways. We only carry out the major<br />

pruning of trees and the removal of dangerous trees. In addition, if instructed by the<br />

SHCSO, we will cut the grass when the head of the household is absent on duty for<br />

more than 14 days. However, we will only accept this responsibility if the garden is in<br />

good condition when the head of the household departs. Snow and leaf clearance is<br />

your responsibility.<br />

Barrack Damages<br />

You do not have to pay for repairs carried out in your SFA, except for the cost of<br />

repairing damage which, in our opinion, is not due to fair wear and tear. In these<br />

circumstances we inform the Housing and Estate Manager of the cost of the repair,<br />

and the Army then decide whether the cost should be charged to you as a Barrack<br />

Damage.<br />

How to Report Defects<br />

This is where you can help us to give you a better service. The more information you<br />

give the Housing and Estate Manager or help desk when you report a defect, the<br />

easier it is for us to ensure we send the right workmen with the right spare parts, and<br />

hence ensure the repair is carried out as quickly as possible. An example will help to<br />

illustrate this point.<br />

If there is a fault on your cooker. You might tell the Housing and Estate Manager that<br />

your cooker is not working.<br />

However, if you told the Housing and Estate Manager that you had an electric cooker<br />

and the back left-hand ring had stopped working, then we could be certain that the<br />

workmen would be able to repair the cooker straight away. Instead of having to visit<br />

your quarter to find out the problem, return to the stores to get a spare part, and then<br />

return to carry out the repair. It would also be beneficial if you suggest times you are<br />

available for access.


14 <strong>Hameln</strong> 2012<br />

Do-It-Yourself Repairs or Improvements<br />

With the exception of minor painting, you are not allowed to carry out ‘do-it-yourself’<br />

repairs or improvements to your quarter. If you wish to carry out any painting, you<br />

must first obtain our approval via your Housing and Estate Manager.<br />

General Advice<br />

Always have a torch available. When problems occur with your electrical installation<br />

or appliances, turn off your supply at the intake control. Know where this control<br />

is and how to operate it. If your supply has failed, unplug all portable appliances<br />

and switch off all lights (and heaters if you have any directly connected); reset your<br />

supply; switch on your lights one at a time; if your supply stays on then the fault is<br />

in one of your appliances. It may be that the fault is on one light; in this case, by<br />

keeping the light ‘off’ or isolating the one affected circuit, you can use all items in<br />

the remainder of the house. Never attempt to repair appliances that are plugged<br />

in; always unplug them first.<br />

Know where you can turn off your water supply, and if you have leaks then turn off the<br />

supply. Know where your supplementary valves are and what they control; you may be<br />

able to locally isolate a problem and then use the remaining facilities.<br />

If you have a gas supply, know where the supply can be isolated. If you suspect any<br />

kind of a problem or leak then turn off your supply. If the problem is on your boiler,<br />

turn off the gas and electric supply to your boiler.<br />

If the problem is on your gas cooker then disconnect the flexible pipe from the gas<br />

wall socket by your cooker. Turn off at main stop cock.<br />

If you are leaving your quarter for a period during the winter then leave your<br />

boiler on, turn down your room temperature control to 8°-10°C, shut all windows,<br />

leave all radiators on and leave all internal doors open; turn your domestic hot<br />

water cylinder (if you have one) control down to 15°C. Ask a neighbour to check<br />

your boiler once a day.<br />

In autumn/winter time check your attics and cellars to ensure all windows are closed.<br />

If you have an external tap (for garden perhaps), turn off stopcock inside your quarter<br />

(it should be labelled), and drain the water from the pipe feeding the tap. Turn this on<br />

again in late spring when there is not likely to be any more heavy frosts.<br />

Ventilate your SFA on a daily basis at regular intervals. This will reduce the chance or<br />

possibility of mould growth.<br />

Conclusion: We hope these notes will help you. If you follow the advice it will assist us<br />

in providing you with a reasonable service.


<strong>Hameln</strong> 2012 15<br />

The Joint Service Housing advice Office<br />

(JSHaO) – Helping you to civilian<br />

housing solutions<br />

What is the JSHAO?<br />

The JSHAO provides Service persons and their dependants with housing information<br />

and advice. We also, where possible, help you to obtain placement in social housing<br />

on leaving the Service. We can also help sevice welfare/compassionate cases and<br />

separated families from overseas to find appropriate housing on return to the UK.<br />

Helping you to civilian accommodation<br />

The JSHAO runs ‘Housing Solutions’ and “Housing Options” briefings for Service<br />

Personnel. The Solutions briefings are designed as mid career presentations to<br />

highlight the need to make early provision for your civilian housing. The ‘Housing<br />

Options’ briefs are run in Resettlement Centres in the UK and Education Centres<br />

in Germany, Cyprus and Gibraltar. These one day briefs are designed to give you<br />

the information to help you make informed choices on your civilian housing. While<br />

Housing Options are normally attended in the last 2 years of Service, any Service<br />

person and/or their partner is welcome at any stage of their Service.<br />

What information do we hold?<br />

We can obtain information and contacts for most of the UK’s social housing sector<br />

which includes council housing and housing association homes. We can provide you<br />

with pamphlets and information sheets on the multitude of different subjects regarding<br />

housing provision. Very often these days we will direct you to the appropriate web site.<br />

All this information is available to you, just call or e-mail our office.<br />

The MOD Referral Scheme<br />

The JSHAO runs the Ministry of Defence Referral scheme. This scheme may be able<br />

to help you if you are looking for housing association housing on leaving the Service.<br />

Information and an application form can be found on our website or call the office<br />

and talk to the MOD Referral Scheme Coordinator.<br />

Affordable Housing<br />

With UK house prices still high lots of Service personnel express interest in schemes<br />

which share the cost of housing with some form of government backed ownership<br />

plan. HomeBuy helps successful applicants to buy their home using a government<br />

interest free loan to fund part of the property. These schemes are generically known<br />

as HomeBuy schemes. Service personnel are recognised as Key Workers and as such<br />

have priority access to these schemes. For details of the schemes and options go to<br />

the JSHAO website. If you have any queries then come back to the JSHAO staff with<br />

them.<br />

Buying your own house<br />

Buying a house is one of the most exciting things you ever do. However, it is also<br />

one of the most daunting. The JSHAO has factsheets that explain the process. We<br />

can advise on websites you will find useful to get details of properties, solicitors and<br />

surveyors. We can even point you in the right direction to help you find the right<br />

mortgage.


16 <strong>Hameln</strong> 2012<br />

For those of you thinking of building your own home we have some very practical<br />

advice and information.<br />

Help from the Services<br />

In 1996 the MOD introduced the Long Service Advance of Pay Scheme for Army and<br />

RAF personnel (the scheme has been available to Naval personnel for many years).<br />

The JSHAO holds details of the scheme. Never commit yourself to purchase until you<br />

receive confirmation from the Tri-service LSAP centre of your eligibility for the loan.<br />

JSHAO monthly magazine ‘Housing Matters’<br />

Ten months a year the JSHAO produces a magazine. It contains lots of information<br />

designed to help you when you are considering your civilian housing. Copies should<br />

be easily available within your unit but if you have difficulty in obtaining a copy please<br />

ring the JSHAO or visit our website.<br />

How to contact us?<br />

We have lots of information that may be useful to you so why not contact us.<br />

JSHaO on line: www.mod.uk/jshao<br />

JSHAO<br />

HQ Land Forces, Building 183, Trenchard Lines, Upavon, Wiltshire SN9 6BE<br />

Tel: 01980 618925<br />

E-mail: LF-JSHaO-mailbox@mod.uk<br />

Mil: 94344 8925<br />

SPACES – Single Persons Accommodation Centre for the Ex-Services<br />

If you are single and about to leave, SPACES may be able to help you to find<br />

somewhere to live. SPACES is tasked by MOD to help place single Service leavers in<br />

appropriate accommodation as they leave. It is located within the Resettlement Centre<br />

at Catterick Garrison, North Yorkshire.<br />

SPaCES<br />

Regional Resettlement Centre, St aidans Road, Catterick Garrison,<br />

North Yorkshire, DL9 3aY.<br />

Tel: 01748 833797 Fax: 01748 835774<br />

E-mail: spaces@echg.org.uk<br />

SSAFA Forces Help Housing Advisory Service<br />

Once you leave the Forces and/or MOD accommodation, you can still get<br />

information, help and advice with your housing problems from SSAFA Forces Help,<br />

19 Queen Elizabeth Street, London SE1 2LP or ring 0207 463 9398. This service<br />

is available to your dependants and wider family (parents, etc) whilst you are still<br />

serving.


Adult /Children's Education /<br />

Youth Activities<br />

Schools and Kindergartens<br />

Weser School<br />

Foundation Stage Unit<br />

<strong>Hameln</strong> Civil 05151 783237<br />

Headteacher: David Berry M.Ed Hons<br />

Deputy Headteacher: Emma Scarisbrick<br />

This is a good school that treats every child as an individual. Learning, high<br />

quality care and support are at the heart of Weser Primary School.<br />

Parents can receive a School Information Booklet and admissions forms from the<br />

secretary by telephoning the number above during working hours.<br />

Weser School, is located on the NW side of town adjacent to the RMP building<br />

and the Gundolph park. Access to the school is via Bertholdsweg, a minor<br />

road which starts at the Martkauf Supermarket, continues around the Meadow<br />

Kindergarten building and into the school grounds.<br />

The school is a modern, purpose-built design. There are two playgrounds each<br />

with climbing apparatus and the building is surrounded by extensive grassed areas.<br />

The large German Sportshall adjacent to the school is also used by the children<br />

throughout the year.<br />

Children have the opportunity to learn to swim in pools close to the school and the<br />

older children have the choice of attending various sporting or creative club activities<br />

after school. Local day trips are organised for all classes throughout the year for<br />

children to experience and enjoy places of historical and geographical interest.<br />

Y3, Y4, Y5 and Y6 children are annually invited to take part in residential trips in<br />

the Summer Term. Venues for these trips are German Youth Hostels, throughout<br />

Germany or St Viet in Austria for skiing. New children are placed in classes with<br />

children of similar age and taught by teachers who have full United Kingdom<br />

professional qualifications. All children are taught those subjects stipulated in the<br />

National Curriculum of England and Wales.<br />

Most children transfer to Prince Rupert School, Rinteln, in the September following<br />

their eleventh birthday.<br />

Parents with children of nursery or primary school age arriving in the Station can<br />

visit the school for registration by appointment. Parents and children can then look<br />

around the school before the children start the following morning.<br />

Children are transported to and from school on buses organised by the HCSO staff.<br />

The school publishes weekly newsletters to keep parents informed of the various<br />

aspects of school life. Parents are always welcome in school.


18 HaMELN 2012<br />

Prince Rupert School BFPO 31<br />

Prince Rupert School is the secondary school for students in <strong>Hameln</strong> Station aged<br />

11-18 years. In March 2011 the school received a full OFSTED inspection and<br />

was judged to be outstanding over all. The opening lines of the inspection report<br />

state:<br />

'Prince Rupert School is an outstanding school that has the highest expectations of its<br />

students and a determination that they will achieve their best. The school makes this<br />

happen by taking exceptional care of students and ensuring that provision for them<br />

meets their changing demands and needs.'<br />

Further details of the School's achievements can be found by reading the full OFSTED<br />

report which can be found on their website or accessed via the school's website at<br />

www.princerupert.de<br />

The school caters for all abilities in the age range 11 to 19. It is generously staffed<br />

with experienced, fully qualified teachers and support staff and there is a long<br />

record of success in all aspects of school life. There is excellent, purpose-built<br />

accommodation and a full range of facilities on a site overlooking the picturesque<br />

Weser valley in Rinteln.<br />

The school follows the English National Curriculum in the first three years and<br />

then 14-16 year old students opt for a good range of GCSE and vocational<br />

qualifications. There is also the opportunity for extended courses involving<br />

preparation for employment where work experience is a significant part of the<br />

course. Post 16 there is a wide range of courses at level 2 and level 3 which include<br />

AS, A2, GCEs, BTEC and NVQ qualifications. All sixth form students have the<br />

opportunity to gain ICT qualifications through the ECDL. There is a strong emphasis<br />

on the pastoral care of students, and the school maintains a happy, friendly<br />

atmosphere with high standards of behaviour.<br />

Each year there is a varied programme of citizenship and extra-curricular activities<br />

including sport, the arts, study support and residentials. There are normally later buses<br />

for thhose involved with activites on Tuesdays and Thursday. The normal school day<br />

runs 0840-1525 hrs except for Mondays when there is a later start of 0915. This is to<br />

accommodate the school's weekly boarding students who travel from further afield.<br />

When parents arrive in Station they will need to complete an application form (SCE<br />

3001). This, along with a full school brochure, is available from the school. Parents<br />

should contact the school to arrange an admission appointment. This is essential<br />

in order to ensure that the right personnel are available to complete the admission<br />

procedure. At least one parent should accompany the child at the admission<br />

appointment and they should bring a copy of the child's birth certificate, their last<br />

school report and information about the child's national curriculum levels. The<br />

previous school should have provided this latter piece of information, unless the child<br />

is transferring from a school outside of England or Wales.<br />

The HCSO should be contacted with regard to school transport. General information<br />

about particular courses or advice about the education of secondary age children<br />

may be sought from the Headteacher. Appointments and further information can be<br />

obtained by telephoning 05751 970320 (Military 84 2320).<br />

Boarding Schools<br />

Please refer to the Directory of UK Boarding Schools in this Guide. Details of Boarding<br />

School Allowances obtainable from Sqn Military Accountants.


HaMELN 2012<br />

Meadow Kindergarten/Crèche<br />

Meadow Kindergarten provides a high standard of care for children aged 20<br />

months to 3 years of age. You will find us located in the RMP building next to the<br />

Weser School.<br />

Meadow Crèche provides a warm caring environment for our younger children aged<br />

from 3 months to 20 months.<br />

Both premises are registered and inspected annually by our Early Years Inspector.<br />

For more information contact the Supervisor on ext 2387, Civil 4079127.<br />

19


20 HaMELN 2012<br />

41 army Education Centre<br />

41 AEC (<strong>Hameln</strong> LC) is situated on the middle floor of Block 11, Gordon Barracks.<br />

It provides the normal range of facilities for serving personnel, including CLM, MLAT,<br />

Resettlement Advice, Army Learning Centre, Basic Skills, Library and Personal and<br />

Community Development Learning Courses. In addition a wide range of services are<br />

available to Service personnel, UK based civilians and their dependants as follows:<br />

Personal and Community Development Learning Courses (PCDL)<br />

PCDL courses are held in 41 AEC (Hamlen LC) during the day or in the evening. The<br />

range of subjects offered varies according to demand and the availability of suitable<br />

instructors, but normally includes German and IT courses as well as vocational<br />

courses such as First Aid and Card Making.<br />

41 AEC (<strong>Hameln</strong> LC)<br />

We are always interested in expanding the range of courses on offer. So if you are<br />

interested in passing on your knowledge please contact 41 AEC (<strong>Hameln</strong> LC) on<br />

<strong>Hameln</strong> Mil: 2296 or Civ: 917296. We offer very good rates of pay.<br />

German Language Courses<br />

German Language Courses are run as part of the PCDL course programme. All<br />

Serving Military Personal may attend these courses free of charge. Dependants<br />

will need to pay a small course fee. Language tapes and CD ROMS may also be<br />

obtained from the Station Library.<br />

Civilian Examinations<br />

Members of the Station can sit a wide range of civilian examinations for which they<br />

have prepared either in the UK, Germany or elsewhere; these include the various<br />

Examining Boards (GCSE, A levels, OCR City and Guilds of London Institute and<br />

others). People unsure of their eligibility or readiness for examinations can obtain<br />

guidance from the Centre. In keeping with developments in the UK, the Centre can<br />

also offer advice about National Vocational Certificates (NVQs), in particular in<br />

Management.<br />

Resettlement Advice<br />

For those people leaving the Service, 41 AEC (<strong>Hameln</strong> LC) offers a resettlement<br />

facility. The decision about selecting a second career can be aided by the use of the<br />

computer programmes available in the Centre. There is plenty of material available to<br />

help find suitable training and help with the search for a new career.<br />

Basic Skills<br />

41 AEC (<strong>Hameln</strong> LC) can offer advice and support for soldiers and dependants with<br />

Basic Skills needs and dyslexia. Contact Mil 2244.<br />

The Army Learning Centre<br />

The Army Learning Centre (ALC) is an internet based facility, offering courses on a<br />

wide variety of subjects. Contact <strong>Hameln</strong> Mil 2460 for more details.<br />

Punchlines<br />

Punchlines is your Garrison magazine, providing news and topical information for British<br />

Forces personnel based in Paderborn Garrison. The magazine is delivered free, each<br />

month, to every married quarter, school, unit and welfare centre in the garrison. Inside<br />

you will find useful information, news of events and what’s on in your local area.


HaMELN 2012<br />

Library Service<br />

The Army Library Service in <strong>Hameln</strong> is co-located within 41 AEC (<strong>Hameln</strong> LC). It offers<br />

a wide variety of CDs and books including a Military and Children’s section. Contact<br />

<strong>Hameln</strong> Mil 2458.<br />

How to Contact 41 AEC (<strong>Hameln</strong> LC)<br />

Visitors are welcome to call at the office in 41 AEC (<strong>Hameln</strong> LC) at any time<br />

during normal working hours or to ring the Centre Office on <strong>Hameln</strong> Mil 2296.<br />

The Education Officers and Centre staff are always ready to give advice and help<br />

with problems of an educational nature.<br />

Welcome to our 4 Star Hotel.<br />

Feel at home in our open and airy rooms.<br />

Relax after a busy day in our Sauna- or Fitness Area<br />

or take a break from your daily routine on our<br />

terrace next to the Weserpromenade.<br />

Single room € 103,00 incl. breakfast<br />

Double room € 132,00 incl. breakfast<br />

Güse Hotel GmbH Tel: 0 51 51 - 90 10<br />

Münsterwall 2<br />

31787 <strong>Hameln</strong><br />

Fax: 0 51 51 - 90 13 33<br />

E-Mail: info@hotel-stadthameln.de<br />

Internet: www.hotel-stadthameln.de<br />

21


22 HaMELN 2012<br />

Glasses Frames | Sunglasses, e.g.<br />

Ray Ban & Oakley | Contact Lenses, e.g.<br />

Coloured Lenses | Eye Test<br />

STADT-GALERIE<br />

PFERDEMARKT 1 31785 HAMELN<br />

Telephone 0 51 51/9 56 53 63<br />

bpm-computer ®<br />

bpm-computer ®<br />

✓ Hardware<br />

✓ Software<br />

✓ Networks<br />

✓ Repairs<br />

✓ Advice<br />

Telephone: 05151/958227 Prop.: Ulrich Uthe<br />

05151/959944 Fischpfortenstr. 7<br />

Fax: 05151/958497 31785 <strong>Hameln</strong><br />

www.bpm-computer.de • e-mail: info@bpm-computer.de<br />

Opening times: Mon-Fri 9-18.30 hrs • Sat 10-16 hrs<br />

DRUG WATCH<br />

If you have any<br />

information about ...<br />

CRIMELINE<br />

Freephone<br />

JHQ Rheindahlen<br />

CIVIL<br />

0130 84 22 22<br />

... DRUGS OR USERS<br />

WHERE TO GET HELP


Medical and Health Services<br />

Medical/Dental Centre<br />

A Brief Introduction to <strong>Hameln</strong> Medical Centre<br />

The Medical Centre is located in Block 11 of Gordon Barracks, which is behind the<br />

block on the right hand side as you enter the Barracks.<br />

There is parking available in front of the Medical Centre or on the main parade square.<br />

We have two Doctors providing daily clinics as follows:<br />

Soldier’s Sick Parade 0800-0900 hrs<br />

Families Clinic from 0900 hrs<br />

The Nurses operate a daily clinic by appointment:<br />

Soldier’s Sick Parade 0800-0900 hrs<br />

Families Clinic from 0900 hrs<br />

They also hold Asthma, Well Man, Well Woman and Smoking Cessation clinics. All<br />

clinics operate on an appointment basis, which can be booked by calling the Medical<br />

Centre on <strong>Hameln</strong> Mil 2428 (Civil 05151 917428).<br />

Wednesday it is open 0800-1230 hrs due to Staff Training<br />

Emergency Cover<br />

The Medical Centre is open Monday to Friday 0800-1700 hrs only. Wednesday is<br />

open 0800-1230 hrs due to staff training.<br />

There is an out of hours emergency telephone service provided outside the Medical<br />

Centre opening hours which is manned by a Nurse Assistant and two Nurses.<br />

The Emergency Telephone Number is:<br />

<strong>Hameln</strong> Military 2333 (Civil 05151 917333)<br />

In an absolute emergency go straight to the following local hospital:<br />

A&E, Sana Klinikum<br />

Transport<br />

Transport to the Medical Centre from Quartering Areas is published around the Station.<br />

This transport is timetabled and combined with the NAAFI and amenities transport.<br />

The GTO provide transport to the Gilead Hospital, Bielefeld and it must be prebooked<br />

via the Medical Centre reception. At least 48hrs in advance.<br />

A Brief Introduction to <strong>Hameln</strong> Dental Centre<br />

The dental centre is co-located with the Mediacal Centre in block 11 of Gordon Barracks.<br />

There is parking available in front of the Dental Centre or on the main parade square.<br />

We have a Dentists providing daily clinics as follows:<br />

Sick Parade Mon 0800-0830 hrs & 1430-1500 hrs<br />

Sick Parade Tue – Fri 0800-0830 hrs<br />

Routine appointments Mon – Thurs 0800-1630 hrs<br />

Fri 0830-1430 hrs


24 HaMELN 2012<br />

Treatment is available to all service personnel and their dependants, UKBC's and NAAFI<br />

staff. A dental charge will be levied at current NHS rates for all non service personnel.<br />

Some patients will be exempt from dental charges depending on exemption status. More<br />

details can be obtained from the Dental Centre.<br />

Referrals for specialist dental treatment are made by the Dentist to Hospitals and<br />

German Dental Practices in Bielefeld and Paderborn.<br />

Appointments are to be booked in person at the Dental Reception. Appointment<br />

cancellations can be made over the phone however more than 24 hours notice is<br />

required. If you have any questions please contact us on <strong>Hameln</strong> Mil 2431 (Civil<br />

05151 917 431).<br />

Out of Hours Emergency Cover<br />

Out of hours emergency dental treatment can be obtained by contacting MRS in<br />

Sennelager on Mil 79 2414 (Cilil 05254 982 2414).<br />

Sana Klinikum.<br />

View from the "klut" showing Gordon Barracks and the Sana Klinikum<br />

to the left of the bridge.


<strong>Hameln</strong> 2012<br />

SSaFa Forces Help Nursing Services, etc<br />

SSAFA Forces Help Community Health & Social Services.<br />

There is one full-time Health Visitor, and a Regional Child Health Nurse who work<br />

together to provide Child Health services in <strong>Hameln</strong>. There is one full-time Midwife<br />

and regional health visitor or Dr based in <strong>Hameln</strong>.<br />

The Health Visitor<br />

Health Visitors are nurses trained to work specifically in the community. The main aim<br />

of health visiting is to look at the long term health perspective and offer advice which<br />

will enhance the general health and well being of the community as a whole and the<br />

future generation in particular. Our main areas of work are:<br />

a. Health Education Projects & Health Promotion<br />

b. Emotional support and guidance to first time mothers<br />

c. Developmental assessments and monitoring children up to 5 years<br />

d. Immunisations and child health clinics<br />

e. Help and advice with behavioural, sleep and other child care problems<br />

f. Support for families with special needs or handicapped members<br />

g. Referral to other agencies<br />

h. Group work<br />

Child Health Clinic Times<br />

Thursday Medical Centre Immunisations<br />

by appointment<br />

Thursday Medical Centre Drop-In Clinic 1000-1200 hrs<br />

For more information on Home Visits and Baby Massage or to book an appointment<br />

please contact Reception on (civilian) 05151 917 428.<br />

Midwifery Service, <strong>Hameln</strong><br />

For full details of the Midwifery Service please phone Mil Ext 2428. If a midwife is not<br />

avaliable please leave a message at the Medical Centre Reception. 24 Hour on call<br />

midwife – 05254 9822414.<br />

Midwives are trained nurses who have a special interest in women’s health, especially<br />

pregnancy. We are involved with the ladies health from the time a pregnancy is<br />

planned until after delivery where the Health Visitors contribute to the care from<br />

approximately 10 days old. We also work alongside the Health Visitors in the Health<br />

Education Projects.<br />

Our main areas of work are:<br />

1. Pre-conceptual counselling<br />

2. Ante natal care<br />

3. Parent education classes<br />

4. Post natal care<br />

5. Breast feeding support<br />

6. Emotional support and advice for all new parents<br />

7. Referral to other agencies<br />

8. Post miscarriage counselling<br />

Midwives offer a 24 hour 'on call' service across British Forces Germany.<br />

25


26 <strong>Hameln</strong> 2012<br />

Don’t forget<br />

to check your<br />

batteries<br />

regularly.<br />

A smoke alarm<br />

with dead batteries<br />

is not a smoke alarm.


army Welfare Information<br />

Service (aWIS)<br />

No problem is too big or too small<br />

Station and Garrison<br />

Facilities<br />

The Army Welfare Information Service (AWIS) exists to give information and advice to<br />

Servicemen and women and their families<br />

Personal Advice & Information<br />

Trained personnel who are thoroughly experienced in most of the problems<br />

encountered by Service personnel and their families staff the Service.<br />

It doesn’t matter if the query is simple, routine, or difficult, of a personal or family<br />

nature - the staff of the Service will either answer your question or put you in touch<br />

with one of the military or civilian agencies who can provide you with help and<br />

assistance.<br />

There are few matters on which AWIS cannot give you sound and sympathetic advice.<br />

If you require any advice or information you can contact AWIS direct or via your local<br />

AWS Office, Unit Welfare Officer or HIVE.<br />

How to contact AWIS direct:<br />

By post:<br />

Army Welfare Information Service, HQ AWS, Building 183, Trenchard Lines,<br />

Upavon, Wiltshire SN9 6BE<br />

By Telephone:<br />

Military: 94344 5975<br />

Civilian: 01980 615975<br />

By email:<br />

LF-aWS-Welfareinformationservice@mod.uk<br />

Army Welfare Service<br />

ALL HELP AND ADVICE FROM AWIS IS FREE AND CONFIDENTIAL


28 <strong>Hameln</strong> 2012<br />

The Army Families Federation (AFF) is an independent organisation that provides a<br />

unique two-way communications link between the British Army and its families.<br />

AFF works hard to improve the quality of life for all Army families, and ensure that<br />

they are in no way disadvantaged because they ‘follow the flag’. AFF represents all<br />

members of a soldier’s family (including partners and wider family) and is recognised<br />

as their representative voice. AFF is consulted by the military, politicians, the media<br />

and national organisations on issues concerning Army families.<br />

Where to find AFF<br />

AFF can be found wherever there are Army families in the world. The hub of the<br />

network is AFF Central Office at Andover (Hampshire), and there are AFF Branches<br />

in Great Britain, Northern Ireland, Germany and Cyprus, with volunteers in overseas<br />

locations.<br />

AFF operates through a network of Co-ordinators who listen to and represent the<br />

views and concerns of Army families to the policy makers.<br />

AFF Co-ordinators can also help families with their individual issues. They can provide<br />

advocacy for families and signpost to the best professional organisation to provide<br />

assistance.<br />

Specialists<br />

AFF employs five Specialists who each concentrate on a particular area of concern for<br />

Army families, and deal with all aspects of that subject for AFF. The areas covered by<br />

the AFF Specialists are<br />

• Education, Childcare and Adult Learning<br />

• Employment and Training Specialist<br />

• Foreign and Commonwealth<br />

• Housing<br />

• TA and Reserve Forces<br />

These Specialists represent AFF at all relevant meetings with outside agencies, and<br />

offer guidance and information to families with queries or concerns in their subject.<br />

Contact details are as below:


<strong>Hameln</strong> 2012<br />

Education, Childcare and Adult Learning<br />

E-mail: ecal@aff.org.uk<br />

Employment and Training Specialist<br />

E-mail: et@aff.org.uk<br />

Foreign and Commonwealth<br />

E-mail: fc@aff.org.uk<br />

Housing<br />

E-mail: housing@aff.org.uk<br />

Territorial Army and Reserve<br />

Forces<br />

E-mail: ta@aff.org.uk<br />

The Journal - Army families’ own magazine<br />

The AFF publishes a quarterly magazine, the Journal, which promotes communication<br />

between Army families, wherever they live, on issues which affect their lives. It is full of<br />

interesting articles and useful information, keeping families up-to-date, and includes a<br />

lively Postbag column which brings current issues to the fore. The Journal is distributed<br />

FREE to all Army families worldwide. Visit www.afj.org.uk for further information or<br />

to download back issues.<br />

Giving families the chance to ask their own questions<br />

AFF holds a biennial Families Conference in London (with a similar event held in<br />

Germany and Northern Ireland in the intervening years), open to all Army families.<br />

The event offers a chance to hear from and ask questions to senior military personnel,<br />

politicians and executives from relevant agencies and departments.<br />

In other Branch areas, discussion groups and roadshows afford families the<br />

chance to raise questions and concerns regarding their Army family life to AFF and<br />

representatives from the local chain of command and welfare support agencies.<br />

Website<br />

Our website is a useful source of information for all Army families and offers up-todate<br />

news and information on our unique lifestyle. You will also find contact details for<br />

AFF Co-ordinators and Specialists, so if you’d like to ‘voice your views’,<br />

visit www.aff.org.uk.<br />

Social Networking<br />

Find us on Facebook at facebook.com/armyFamiliesFederation or search for<br />

‘AFF’ to join your local AFF Fan Page to get regular updates on important issues, and<br />

contribute to our surveys and debates. Follow us on Twitter at twitter.com/The_aFF.<br />

Subscribe to our email list at www.aff.org.uk and you can read the AFF blog at<br />

http://armyfamiliesfederation.blogspot.com/<br />

For further information on the<br />

army Families Federation<br />

call 05221 995 3180<br />

or email Germany@aff.org.uk<br />

www.aff.org.uk<br />

29


30 <strong>Hameln</strong> 2012<br />

Childminding<br />

No one may childmind in this station unless they are registered. A childminder is defined<br />

as any person minding one or more child/ren for payment, in their own home, for a<br />

period of 2 hours or more per day, who is not a relation of the child. It is important for<br />

the minder and the child’s parents to work together, as you will both be playing a central<br />

part in the child’s life. It is required by MOD that all childminders be registered with British<br />

Forces Early Years Service. All childminders are required to hold appropriate public liability<br />

insurance, your childminder supervisor will be happy to discuss this with you.<br />

If you wish to become a registered childminder or are a parent looking for a<br />

registered childminder in your area please contact the Army Welfare Service<br />

Childminding Co-ordinator on <strong>Hameln</strong> Mil 2447 or civil 917447.<br />

RELaTE BFG – Relationship Counselling<br />

Services<br />

RELATE BFG provides a confidential relationship counselling service at no cost to BFG<br />

entitled personnel.<br />

Counselling takes place at one of the ten RELATE Centres located at Fallingbostel, Hohne,<br />

Herford, Osnabrück, Bielefeld, Sennelager, Münster, Rheindahlen and Ramstein.<br />

All counsellors for RELATE BFG are selected from the BFG community and trained by<br />

RELATE in the UK.<br />

Appointments for counselling are made through our central office located at Rheindahlen<br />

which can be contacted by telephoning JHQ Mil 2826 or civilian 02161 472826.<br />

Waiting times for counselling vary from centre to centre but for anyone willing to travel to<br />

JHQ or Herford an initial interview is available within ten working days of first contact.<br />

So if you are experiencing difficulties within your relationship contact us before it<br />

is too late!<br />

Church Information<br />

Garrison Church<br />

Holy Nativity Church is the Garrison Church and is situated in Gordon Barracks<br />

behind the Junior Ranks Club. Full details of services and other activities are<br />

published in Punchlines.<br />

The Chaplain’s Office is in Block 9. His telephone number is <strong>Hameln</strong> Mil 2489.<br />

Alternatively you can phone him on Mobile: 0172 2086348. Please do not hesitate to<br />

contact the Chaplain at any time if you feel he may be of assistance as someone to whom<br />

you can talk in confidence about any personal or family circumstances.<br />

Services:<br />

Sunday Morning Service 1030 hrs<br />

First Sunday in the month: Family Service<br />

Last Sunday in month: Holy Communion<br />

Sunday School available for childen aged 3+<br />

Thursday 1930 hrs, Church Bible study and Fellowship<br />

Friday 1015 hrs, First Steps Mums and Tots held at Pipers Club<br />

Alpha Course, Baptism, Confirmation and Weddings arranged by contacting the<br />

Chaplain.


<strong>Hameln</strong> 2012<br />

Catholic Church of St Barbara<br />

The Catholic Church of St. Barbara is named after the Patron Saint of the Royal<br />

Engineers and is located on the First Floor, Block 11 (Gordon Barracks) above the<br />

Medical Centre.<br />

There is currently no regular Mass at St Barbara's Church. Ministry specific to<br />

Roman Catholic families and personnel may be arranged with the RC Chaplain,<br />

Paderborn Garrison. Contact the chaplins office for details (<strong>Hameln</strong> mil: 2489)<br />

Worshippers of all denominations are welcome to attend the Garrison Church if<br />

they wish to do so.<br />

Salvation Army<br />

The Pipers Club is run by the Salvation Army and is a popular family centre situated<br />

just outside Gordon Bks. It has its own café, patio and gardens and a welfare flat<br />

where visiting family and friends can stay. The Club also runs a variety of children's<br />

activities, including holiday clubs, birthday parties and seasonal church events. Tel:<br />

05151 41938.<br />

Youth activities<br />

Army Welfare Service in <strong>Hameln</strong> provides evening and school holiday activities<br />

throughout the year. We offer a variety of activities including Youth Club, Youth<br />

Forum, Duke of Edinburgh Award, Residentials including sailing/windsurfing, Trips to<br />

Theme parks, Activity Play areas, Zoos etc, Sports activities, Camping and Accredited<br />

Awards for young people.<br />

The Youth Centre is located in the attic area of Block 10, Gordon Bks. A variety of<br />

different Youth Club sessions cater for various age groups – Junior sessions from age<br />

8+ Senior sessions from Age11+.<br />

The Youth Centre offers a wide and varied programme and is planned through<br />

consultation with young people and very little is impossible. The centre has a variety<br />

of equpment including table top games e.g. pool, table tennis, Electronic games, Arts<br />

& Crafts and much more.<br />

Staffing. The staff team consists of paid and voluntary part time youth workers, drawn<br />

from Service personnel and their families, of which volunteers are always welcome.<br />

There is also a professional qualified full time youth & community worker.<br />

Working with young people is fun, exciting and a challenge. Volunteers are<br />

offered youth work training at a variety of levels and may gain a nationally<br />

recognised qualification in part time youth work, (In the UK this would assist you<br />

in obtaining a paid position)<br />

31


32 <strong>Hameln</strong> 2012<br />

For details of the current Youth programme and volunteering opportunities please contact<br />

Station Youth & Community Worker on (83) 2447 or civil 05151 917447 or youth club<br />

917455.<br />

British Scouts Western Europe – 1st Hamlen Scout Group<br />

Interested in Scouting?<br />

Would you like to see a Scout Group in your local area?<br />

Scouting provides a range of activities for both boys and girls in three separate sections.<br />

Beavers age 6-8 Cubs ages 8-10½ Scouts ages 10½-14<br />

If you wuold like to help open a Scout Group in this area please contact the District<br />

Commissioner for Germany at dc.germany@hotmail.com. Training is provide to help<br />

get you started.<br />

For more information see us at www.scoutBSWE.org or www.scout.org.uk.<br />

Brownies<br />

In the <strong>Hameln</strong> District there is the 2nd <strong>Hameln</strong> Pack. Adult leaders are always needed<br />

either as uniformed Guiders or as casual unit helpers. If you are interested please<br />

contact the District Commissioner or the Company/Pack in your area. A girl may join<br />

at any time after her 7th birthday, and moves on sometime after her 10th birthday.<br />

There is almost always a waiting list but Brownies who have been previously enrolled<br />

will be accepted immediately into a Pack.<br />

Pack Meetings for Brownies are: 1730-1900 hrs<br />

2nd <strong>Hameln</strong> Pack Guide Rooms/Grapevine Tuesday 1715-1845 hrs.<br />

Contact Karen Paice, Tel: 05151 9577680.<br />

Rainbows 5 to 7 year old<br />

The 3rd <strong>Hameln</strong> Rainbows meet at Guide Rooms/Grapevine Tuesday 1615-1725 hrs.<br />

We are always looking for new leaders and helpers.<br />

Beavers<br />

The 1st <strong>Hameln</strong> Beaver Colony is part of the UK Scout Association. It is open to all<br />

boys and girls aged 6-8 living in <strong>Hameln</strong>. The Beavers meet on Monday evenings<br />

between 1645-1800 hrs in the Scout HQ Building, Gordon Barracks.<br />

Cubs<br />

The 1st <strong>Hameln</strong> Cub Pack is open to boys and girls aged betwen 8-101/2. Throughout Germany there are many other British Cub Packs and as there are plenty<br />

of combined events, such as weekend camps and activity days.<br />

The Cubs meet at 1800-1930 hrs in the Scout HQ, Gordon Barracks on<br />

Monday evening.<br />

Scouts<br />

The Scout Troop meets on Mondays in the Village Hall between 1900-2030 hrs. The<br />

age group for Scouts is 10 1/2 -14 years. For further information contact Ady Cross,<br />

Tel 05151 605286. HIVE Information Centres are the focal point within the<br />

community, which supports the Service community through the provision of an<br />

impartial information and referral service.


<strong>Hameln</strong> 2012<br />

33


34 <strong>Hameln</strong> 2012<br />

Army Welfare Service (AWS)<br />

Headquarters AWS: Building 85, Groves Drive, Normandy Barracks, Sennelager, BFPO 16<br />

Telephone: 05254 982 4340 (Civ)<br />

Paderborn Garrison Mil: 79 4340<br />

AWS <strong>Hameln</strong>: Trident Centre, Gordon Barracks, <strong>Hameln</strong>, BFPO<br />

Telephone: 05151 917447 (Civ)<br />

<strong>Hameln</strong> Station Mil: 83 2447<br />

The Headquarters is staffed by a dedicated team of military and civillian personnel<br />

who provide a wide range of welfare support services to the military and civilian<br />

community of the Garrison.<br />

Community Support Team (CST)<br />

The professionally qualified Community Support Team comprises of a Garrison Community<br />

Development Officer, 4 Community Development Workers (CDW) and their teams of<br />

Assistant Youth and Community Workers and volunteers.<br />

The CST provides Youth Work and Play Work in Paderborn, Sennelager, Detmold and<br />

<strong>Hameln</strong>. The work is delivered through Youth Clubs, Holiday Activities, Summer Play<br />

Schemes and registration of, and support to, voluntary groups. The CST provides training<br />

in Child Protection, NVQ and skills training for those who work with children and young<br />

people and Parenting Courses. The team offers individual support to young people and<br />

informal learning opportunities leading to recognised Awards. The provision is inspected by<br />

OFSTED. All staff and volunteers have CRB clearance.<br />

To see what is on offer in your area visit: www.awspaderborn.com or call your local Youth<br />

and Community Centre.<br />

Detmold: 05231 6161735<br />

<strong>Hameln</strong>: 05151 917447<br />

Paderborn: 01722 166184<br />

Sennelager: 05254 8045549<br />

Home-Start – <strong>Hameln</strong> Support and friendship for families<br />

Trident Centre, Block 22, Gordon Barracks Tel: 05151 917492 Mil: (83) 2492<br />

Opening Hours are: Monday – Friday 0900-1300 hrs.<br />

Home-Start's simple approach is to offer the support of one trained volunteer to a<br />

parent who is facing difficulties and usually has one child under five. The friendship,<br />

practical and emotional support provided by a volunteer in the family's own home,<br />

enables parents to cope with the pressures they are facing and reduces the potential<br />

for family crisis and breakdown.<br />

Maybe you need someone to talk to who won't judge or gossip about you, and can<br />

offer you a shoulder to cry on. Perhaps you are struggling to cope with postnatal<br />

illness, a child's disability, family breakdown or bereavement. You could be feeling<br />

isolated and unable to make connections with others in the community. Whatever the<br />

reason, Home-Start provides non-judgmental, practical and emotional support and<br />

helps build family confidence and the ability to cope. All kinds of families can find it<br />

hard to cope for all sorts of reasons and you won't be judged on yours. our help is<br />

free and confidential!<br />

In addition to home-visiting support, Home-Start regularly run family groups or drop<br />

in sessions and social events for families in the <strong>Hameln</strong> area.<br />

Without the continued support of the Volunteers that Home-Start has, we would not


<strong>Hameln</strong> 2012<br />

be able to do the valuable work within our community, it is therefore imperative<br />

that we continue to recruit more Volunteers. If you would like to find out more<br />

about our service, or feel that you can make a difference to a local family by<br />

becoming a Home-Start Volunteer please pop in to the Scheme or give us<br />

a call.<br />

WRVS<br />

WRVS Centre, Block 9 Gordon Barracks.<br />

Tel: 05151 917318 Mil: (83) 2318<br />

WRVS is an independent military organisation<br />

with the Service Welfare Officer supporting<br />

single and unaccompanied service personnel in<br />

the UK and abroad. The WRVS Centre provides<br />

a relaxed, informal, alcohol free leisure facility,<br />

where soldiers can spend their free time in the<br />

evening and at the weekends. Facilties include:<br />

free WiFi Internet access, pool table, table tennis, bar football, TV(s), DVD player(s)<br />

and Wii electronic game. When welfare concerns are expressed, the Services Welfare<br />

Officers will signpost soldiers to the appropriate point. The WRVS Centre core<br />

opening hours are:<br />

Monday-Thursday 1000-1330 hrs and 1800-2130 hrs<br />

Friday 1000-1400 hrs<br />

Saturday Closed<br />

Sunday 1800-2200 hrs<br />

Any variation will be on display outside the WRVS Centre (Block 9).<br />

ŠkodaService �������<br />

����<br />

������������������������������<br />

����������������<br />

����������������������������������<br />

����������������������<br />

���������������������<br />

Az_100x85_GB.indd 1 26.07.2007 14:02:50<br />

35


36 <strong>Hameln</strong> 2012<br />

HIVE Information Centres Europe<br />

HIVE Information Centres are the focal point within the community, they offer support<br />

to the Service community through the provision of a confidential information and<br />

referral service. Networked through the internet and with centres worldwide they are<br />

able to provide information to everyone.<br />

What Can Your HIVE Offer You?<br />

• New Arrival Information<br />

• Postings worldwide<br />

• Operational deployment<br />

• Education/Training<br />

• Employment<br />

• Housing<br />

• Health care facilities<br />

• Travel/Transport<br />

• Benefits/Customs<br />

• Referral service to all outside agencies<br />

• Fax-Bluey facility<br />

• Local facilities in and around the Station<br />

• E-news letter<br />

• Plus lots more!<br />

HIVE Europe's website includes links to employment vacancies in your area and other<br />

useful sites. It has contact details of all HIVEs worldwide and details of "What's On"<br />

in your local area. Sign up to our e-news letter and receive the information in the<br />

comfort of your own home, all information is free.<br />

How to contact us<br />

Visit your local HIVE or go to www.hive-europe.co.uk<br />

HIVE is there for everyone, visit your Information Centre, today and see what we can<br />

do for you!<br />

<strong>Hameln</strong> HIVE is located in<br />

Block 9, Gordon Barracks. Our opening times are Monday to Friday<br />

0900-1400 hrs.<br />

Contact us by telephoning Civil 05151 917464 or Military 83 2464 (answer<br />

phone facilities).<br />

Email us at <strong>Hameln</strong>@hive-europe.co.uk<br />

Wives Clubs 28 Engineer Regiment Wives Club<br />

The Wives Club Committee meets regularly throughout the year to organise various<br />

functions and trips. These provide opportunities for wives to meet up and have fun.<br />

The aim is to support all wives within the Regiment. Events are advertised through the<br />

squadrons, in the NAAFI shops, on notice boards in the Trident Centre. All wives are<br />

welcome and we are always interested in new ideas. Be proactive, come along and enjoy<br />

your time here in <strong>Hameln</strong>.


<strong>Hameln</strong> 2012<br />

bielefeld@hive-europe.co.uk<br />

brunssum@hive-europe.co.uk<br />

celle@hive-europe.co.uk<br />

detmold@hive-europe.co.uk<br />

dulmen@hive-europe.co.uk<br />

elmpt@hive-europe.co.uk<br />

fallingbostel@hive-europe.co.uk<br />

gutersloh.mb@hive-europe.co.uk<br />

gutersloh.prb@hive-europe.co.uk<br />

hameln@hive-europe.co.uk<br />

herford@hive-europe.co.uk<br />

hohne@hive-europe.co.uk<br />

munster-south@hive-europe.co.uk<br />

munster-west@hive-europe.co.uk<br />

naples@hive-europe.co.uk<br />

paderborn@hive-europe.co.uk<br />

portugal@hive-europe.co.uk<br />

ramstein@hive-europe.co.uk<br />

rheindahlen@hive-europe.co.uk<br />

sennelager@hive-europe.co.uk<br />

shape@hive-europe.co.uk<br />

wildenrath@hive-europe.co.uk<br />

Bielefeld<br />

Brunssum<br />

Celle<br />

Detmold<br />

Dulmen<br />

Elmpt<br />

Fallingbostel<br />

Gütersloh-Mansergh Bks<br />

Gütersloh-Princess Royal Bks<br />

<strong>Hameln</strong><br />

Herford<br />

Hohne<br />

Münster-South<br />

Münster-West<br />

Naples<br />

Paderborn<br />

Portugal<br />

Ramstein<br />

Rheindahlen<br />

Sennelager<br />

SHAPE<br />

Wildenrath<br />

0521 92543122 81 3122<br />

0031 45 5262891<br />

05141 9632340 78 2340<br />

05231 37864<br />

02594 9622512 63 2512<br />

02163 973183 68 3183<br />

05162 9712204 76 2204<br />

05241 842220 73 2220<br />

05241 842692 73 2692<br />

05151 917464 83 2464<br />

05221 9953127 82 3127<br />

05051 962303 77 2303<br />

0251 9272388 60 2388<br />

0251 9272163 60 2163<br />

0039 081 5092628<br />

05251 57191<br />

+35 121 4404328<br />

06371 401445<br />

02161 4722519 72 2519<br />

05254 9822771 79 2771<br />

003265 443984 9205423 3984<br />

02432 81017<br />

02432 81017<br />

05251 57191<br />

00351 21441 7968<br />

06371 43831<br />

02161 551489<br />

05254 9822771<br />

05221 9953812<br />

05051 963940<br />

0251 9272388<br />

0251 9272163<br />

81 3315<br />

0031 45 5253160<br />

05141 9632383<br />

05231 37864<br />

02594 9622511<br />

02163 974329<br />

05162 9712811<br />

05241 842220<br />

Email address HIVE (Location) Tel No. Civ Mil Fax No<br />

37<br />

Keeping in touch with the HIVE has never been easier just click, phone or fax


38 <strong>Hameln</strong> 2012<br />

Postal Services<br />

The British Forces Post Office is situated on the ground floor of Block 10, Gordon<br />

Barracks. As of the 25th Jan 10 there will be a change to the Forces Post Office<br />

opening times:<br />

Monday 0800-1200 Lunch 1245-1530<br />

Tuesday 0800-1200 Lunch 1245-1530<br />

Wednesday 0800-1200 Lunch 1245-1530<br />

Thursday 0800-1200 Lunch 1245-1530<br />

Friday 0800-1300 Closed<br />

Letters should be endorsed “Forces Mail’’ in the top left hand corner and number,<br />

rank and unit address of the soldier should be written on the back of the letter. This<br />

does not apply to letters addressed to private addresses in Ireland. Letters to NI or Eire<br />

should be handed to the Post Office Counter Clerk. Mails being received by entitled<br />

personnel should be addressed as follows:<br />

Number, Rank, Name ......................<br />

Squadron ........................................<br />

Regiment ........................................<br />

BFPO 31.<br />

Civilian quarter addresses are not to be used.<br />

Facilities Available<br />

a. Sale of postage stamps, stamped stationery, registered envelopes, postal orders.<br />

b. Provision of some National Savings Bank facilities and Alliance & Leicester Giro.<br />

c. Postal orders may be encashed in unlimited amounts by all authorised users of the<br />

British Forces Postal Service.<br />

d. UK cheques may also be encashed by all authorised users of the British Forces<br />

Postal Service, the fee is £2.50 per cheque at this time.<br />

All transactions are in Euros and converted at the Post Office Accounting Rate (POAR)<br />

which can change weekly.<br />

All enquiries should be directed to NCOIC, BFPO 31 on Tel: <strong>Hameln</strong> Mil 2232 &<br />

Fax 2232.<br />

Post Box last clearance Mon-Thurs 1400 hrs, Fri 1300 hrs.<br />

Regimental administrative Office (RaO)<br />

The SPS Detachment within 28 Engineer Regiment provides decentralised<br />

administrative support. This means that your personal and financial administrative<br />

support is provided primarily at sub-unit level by your Squadron HR Administrators,<br />

however should they not be available, please feel free to come up to the main<br />

counter within Regimental Headquarters.<br />

Arrival<br />

1. All new arrivals should report to their Squadron Office as soon as possible<br />

following arrival for your Squadron HR Administrator to complete the necessary<br />

JPA Arrivals procedures. This will ensure your Local Overseas Allowance (LOA) is<br />

started correctly and promptly. At the same time you will be able to log on to JPA<br />

yourself and :<br />

a. Amend your EC details to reflect your family's move.


HaMELN 2012<br />

b. Submit any claims you may have as a result of your move, or to clear any JPA<br />

advance of allowances you may have received.<br />

c. Seek advice regarding the German banking system.<br />

d. Arrange your split of net pay to ensure you have sufficient funds both in Germany<br />

and the UK to meet your separate commitments.<br />

e. Find out about how to obtain duty-free petrol coupons for your vehicle(s).<br />

Getting Paid<br />

2. The RAO operates in the local currency (Euros). Your pay and allowances<br />

(and charges) will continue to be calculated in pounds sterling. The Ministry of<br />

Defence has its own currency exchange rate for converting payments into the<br />

local currency; this is known as the Forces Fixed Rate (FFR) of exchange. The FFR<br />

remains broadly comparable to commercial rates, however conversions at FFR<br />

do not attract bank charges.<br />

3. On arrival, personnel are permitted to obtain Euros by cashing UK cheques in the<br />

RAO (at the FFR). Individual entitlement to cash UK cheques ceases after 6 weeks<br />

or when your salary starts to appear in your German account (whichever is the<br />

sooner). The following should be noted:<br />

a. Should you choose not to open a German bank account, after 6 weeks you<br />

must make your own arrangements for funding.<br />

b. Your cheque encashment is limited to total net pay and allowances earned<br />

during this 6-week period.<br />

c. The RAO can only deal in cheques and cannot exchange cash (sterling for<br />

Euros). Cash exchanges can of course be conducted at a German bank,<br />

however any exchanges will be at the commercial rate (not FFR) and may<br />

attract bank charges. It is therefore advisable to ensure you have your UK<br />

chequebook with you on arrival.<br />

Tax-Free Shopping in Germany<br />

4. British Servicemen/women (and their families) assigned to a German unit are<br />

entitled to purchase certain goods free of German tax (the equivalent of VAT);<br />

known as mehrwertsteuer (MWST). 28 Engr Regt operates the ‘one stop’ tax free<br />

shopping system. The process is a very simple one if this procedure is followed:<br />

a. Having read the Terms and Conditions, the applicant obtains and completes<br />

and Application Form. The form is countersigned by the authorised sub unit<br />

representative and is then taken by the individual to the MWST Clk.<br />

b. The MWST Clk records the details of the individual on the master data base.<br />

c. An individual wishing to make a tax free purchase obtains a 'one stop' Auftrag<br />

(Local Purchase Order) from the MWST Clk. Auftrags will be issued on the<br />

production of a valid ID card. Temporary ID cards are only accepted when<br />

accompanied by a valid passport. Each Auftrag is valid for one calendar month<br />

and costs ¤5.00. Each shop requires a separate Auftrag.<br />

d. Individuals are required to sign for each Auftrag issued and a record of<br />

issues will be held by the MWST Clk. One Stop Auftrags will not be issued to<br />

individuals who are within their last two months of their tour.<br />

e. When obtaining the Auftrag, individuals will provide the details of the payment<br />

method and will sign to confirm that bills will be placed on mess bills if appropriate.<br />

A maximum spend limit of ¤1000.00 will be imposed unless prior authority has<br />

39


40 HaMELN 2012<br />

been obtained from the MWST Clk. In order to do this, personnel will be required<br />

to provide proof of ability to pay, for example a current bank statement.<br />

f. The applicant takes the Auftrag to the shop and makes the purchase. All<br />

shops will require the production of a valid ID card before the purchase is<br />

made. No payment is made at the time of purchase, but the individual must<br />

obtain a receipted invoice for the goods. This invoice should be retained by<br />

the individual in order to confirm the correct amount is paid to the MWST Clk.<br />

Payment must be made to the MWST Clk within 5 days of purchase in the<br />

same way as the 2 stop shopping system currently works, although SNCOs and<br />

above may request that payment is transferred to mess bills.<br />

g. The MWST Clk receives the invoice from the shop, and the transaction is<br />

checked against the Auftrag that was issued. The MWST Clk completes the tax<br />

free form (Abwicklungschein) and sends this, with payment, to the shop.<br />

h. In the event that an individual fails to pay for their transaction, the debt will be<br />

passed to the Sqn Fund and the Sqn Fund Manager will have the responsibility<br />

for chasing debtors in the usual manner, and may request the individuals be<br />

removed from the one stop shopping scheme.<br />

5. The MWST Clerk can provide a list of shops on the scheme and any advice<br />

required. The MWST clerk is situated in the Trident Community Support Centre on<br />

camp and is open during the following hours:<br />

Mon 0900-1330 hrs<br />

Tue 1000-1330 hrs<br />

Wed 0900-1330 hrs<br />

Thu 1000-1330 hrs<br />

Fri Closed for essential administration.<br />

Travel<br />

6. School Children’s Visits. Dependant children who attend school in the UK may<br />

be granted 3 return flights (or 6 single flights) per year, to spend school holidays<br />

with their parents at the duty station. Visiting periods must be a minimum of 7<br />

days. This is reduced to 1 return trip for dependants who are over 19 yrs of age.<br />

Further advice, eligibility and application forms can be obtained on request.<br />

7. Concessionary Fares. Service personnel, attached civilians and their families<br />

are eligible for concessionary fares with British Airways and British Midland<br />

International. It is wise however to ‘shop around’ as cheaper alternatives can often<br />

be found through local travel agents.<br />

8. Fuel Coupons. Tax free fuel coupons are available to purchase within the Trident<br />

Community Support Centre, for those that are entitled and have completed the<br />

appropriate BFG procedures for their vehicles. The office is open during the<br />

following hours:<br />

Mon 0900-1300 hrs<br />

Tues 1000-1300 hrs<br />

Wed 0900-1300 hrs<br />

Thu 1000-1300 hrs<br />

Fri 0900-1300 hrs<br />

RAO Charter<br />

9. The RAO 28 Engineer Regiment has, in accordance with the Commanding<br />

Officer’s policy, a Charter by which it is bound. The full contents of this Charter


HaMELN 2012<br />

are available for perusal within the RAO. If at any stage throughout your<br />

assignment you feel that you have not received the correct or appropriate advice or<br />

service as promised in this Charter, please bring this to the attention of the RAO or<br />

RAWO who will investigate your complaint.<br />

10. Finally, we wish you good luck with your move and if you require any specific<br />

questions to be answered prior to your arrival please do not hesitate to get in touch.<br />

E-Bike / Pedelecs<br />

Mountain Bikes<br />

Racing/Triathlon<br />

Bikes<br />

City/Trekking Bikes<br />

BMX Bikes<br />

Children’s Bicycles<br />

Outdoor Clothing<br />

Berliner Platz 1 A • <strong>Hameln</strong><br />

Tel. 05151- 53383 • Fax: 05151- 53373<br />

Please visit our online shop www.bunnyhop.de<br />

41<br />

bunny hop says THANK YOU<br />

Again we would like to thank all<br />

our customers for their loyalty in<br />

the past years.<br />

We will continue to be your<br />

partner in all cycling matters.<br />

Thank you. (Your bunny hop team)<br />

Opening hours:<br />

Mon-Fri 10.00 - 13.00 hrs<br />

14.00 - 18.00 hrs<br />

Saturday 10.00 - 13.30 hrs<br />

EST.<br />

South American Steak House 1995<br />

Steaks Cocktails Ribs Salads Dips ...<br />

Enjoy the Best!<br />

Menu complete in English<br />

Royal Angus - Best Beef in the World<br />

First class Beef from Argentina grilled on a Lava-Grill<br />

served with our 3 delicious homemade Steaksauces,<br />

Spare Ribs and Chickenlegs - ALL You can eat -,<br />

Turkey Steaks, fresh Salads, delicious Pan-meals,<br />

Prawns, Super-Hamburger, Soups,<br />

TEX-MEX, Corncobs, Tacos ...<br />

For your Party we offer you our<br />

South American Buffet up to 120 Pers.<br />

Wednesday to Sunday from 6:00 p.m., Pyrmonter Str. 12, 31789 <strong>Hameln</strong><br />

www.steaks-hameln.de Fax 0 51 51 / 96 41 25 sash-1@t-online.de


42 HaMELN 2012<br />

German Shops, NaaFI, SSVC<br />

German Shops<br />

There are many good shops in the town, and in particular we draw your attention<br />

to the advertisement pages of this Guide which form a useful reference, and our<br />

advertisers will be pleased to give your requirements special attention. In general<br />

shops are open in <strong>Hameln</strong>:<br />

Mon-Fri 0900-1800 hrs (Thu 0900-2000 hrs)<br />

Sat 0900-1600 hrs<br />

An outdoor market is held on Wednesday and Saturday mornings until 1300 hrs.<br />

The large department stores and supermarkets tend to stay open over lunchtime.<br />

Hairdressers<br />

German hairdressing establishments do have an appointment system, as in UK,<br />

however some establishments do offer ‘first come, first served’. As a general rule<br />

salons are closed on Monday and Saturday afternoons.<br />

NAAFI/Neighbourhood Store, <strong>Hameln</strong><br />

The main shop is situated adjacent to the quarters in Jahn Strasse, stocking a<br />

reasonably wide selection of grocery items, perfumes and cosmetics and incorporates<br />

an instore bakery with hot food counter, kitchen goods and gifts.<br />

Opening times are:<br />

Mon-Fri 0800-1900 hrs Sat 0900-1900 hrs Sun 1000-1600 hrs<br />

Telephone: 05151 951020<br />

NAAFI Afferde<br />

Opening times Sun 1100-1300 hrs Mon-Fri 1000-1400 hrs<br />

Telephone 05151 560297<br />

NAAFI families<br />

Mon-Fri 0800-1900 hrs Sat 0900-1900 hrs Sun 1000-1600 hrs<br />

Gordon Express<br />

Situated on Gordon Barracks<br />

Opening times: Sun-Fri 0800-2100 hrs Sat 1000-1800 hrs<br />

Junior Ranks Club<br />

Single and unaccompanied servicemen are provided a club, in Gordon Barracks.<br />

Each has a well stocked services shop open to all ranks and families<br />

JRC Diner 1900-2230 hrs Sun-Sat.<br />

They also have a video rental library and a new Coffee Forum and take-away<br />

restaurant facility. There is a 24 hr vending machine selling milk, drinks and snacks.<br />

Access at the rear of the NAAFI opposite the Garrison Church.<br />

NAAFI MAX<br />

There is a large NAAFI shopping complex at Sennelager which carries a wider range<br />

of goods particularly durables, including an audio visual centre.<br />

Station NAAFI Customer Relations Committee<br />

This committee, chaired by the HCSO <strong>Hameln</strong>, meets every four months and consists<br />

of the NAAFI district manager, local shop managers and representatives from units and


HaMELN 2012<br />

areas within the Station. Anyone is welcome to submit a point of general interest or<br />

a question on policy but please remember that in most cases a specific complaint or<br />

suggestion is best dealt with by raising it with the manager or his deputy at the time.<br />

Also in Gordon Bks the NAAFI JRC is a welcoming bar with live football and all major<br />

sporting events on the big screen TV. The diner is evenings for hot food and snacks. Do<br />

call in or phone if you’re looking for full or part-time work, we’d love to have you on<br />

board.<br />

Tel: 05151 7871077.<br />

SSVC<br />

The Service Sound and Vision Corporation is a registered charity set up to<br />

entertain and inform Britain’s Armed Forces around the world.<br />

Our work makes a considerable contribution to the maintenance of the efficiency and<br />

morale of the three Services. Our activities are carried out directly for the Ministry of<br />

Defence and any profits are donated towards Forces’ welfare.<br />

The activities carried out by SSVC are Retail, BFBS Radio, BFBS Television, Live<br />

Entertainment, Cinema and Film Library.<br />

We have ten SSVC Retail Centres throughout Germany where we sell home<br />

entertainment equipment and other household white goods at very competitive prices<br />

with a high level of customer service.<br />

Within <strong>Hameln</strong> Garrison the following details will help you with any general queries<br />

regarding products we sell and further services which we can help with:<br />

SSVC Retail Centre, Block 10, Gordon Barracks, <strong>Hameln</strong>, BFPO 31<br />

Tel No: / Fax: 05151 959378<br />

Please do not hesitate to give us a call as we are here to help.<br />

amenities and Clubs<br />

Thrift Shop<br />

Situated in Block 10, Gordon Barracks<br />

Opening times: Tuesday and Wednesday 1000-1300 hrs, Thursday 1000-1400 hrs.<br />

Quality second-hand clothing and goods.<br />

We will attempt to sell your unwanted items, provided that they are in excellent condition.<br />

After two months at full price, items are reduced to half price for a further month. Any goods<br />

not sold or collected back after this period shall be donated to charity. Customers can bring<br />

in 10 items a week. A 20% surcharge for Station Funds is added when pricing items.<br />

Do pay us a visit – you might just find that bargain.<br />

<strong>Hameln</strong> Community Centre<br />

<strong>Hameln</strong> Community Centre (Village Hall) is available for Unit/Squadron functions,<br />

wedding receptions, barbecues, etc. For further information ring <strong>Hameln</strong> Mil Ext 2486.<br />

43


44 <strong>Hameln</strong> 2012<br />

Station Facilities<br />

28 ENGR REGT PRI SHOP<br />

The 28 Engr Regt PRI Shop is situated in Block 10, Gordon Barracks. The shop is run<br />

for the Sappers, all profits are put back into the Regimental PRI, therefore relies on<br />

your support to guarantee its existence. The shop can acquire most goods for your<br />

needs on the best of terms, if we don’t have it in stock it may be possible to order it<br />

in. The list of items available is too vast to publicise but some that warrant mention<br />

are: Denby, Tuskers, Jewellery, Colony candles and Plush toys. A wide range of sports<br />

equipment, military equipment, Oakley glasses, watches, Finesse Jewellery, Polar HRM<br />

and frames, RE and presentation items.<br />

The PRI Shop does not offer credit terms, but should be taken advantage of during<br />

your tour in <strong>Hameln</strong>. Opening times are:<br />

Mon, Tue, Wed 0900-1415 hrs Thurs 0900-1400 hrs Fri 0900-1230 hrs<br />

Tel: <strong>Hameln</strong> Mil 2200, Civ 05151 917200.<br />

<strong>Hameln</strong> Police Post – 110 Pro Coy, 1 Regt, RMP<br />

<strong>Hameln</strong> Mil Ext 2223<br />

Civil 05151 917223<br />

<strong>Hameln</strong>, including Afferde, Rinteln and Bückeburg are in the area of responsibility of<br />

Sennelager Military Police Station, which is manned 24hrs.<br />

All requests from the military community for police assistance should always be<br />

made to the RMP in the first instance. Although the RMP do regularly conduct long<br />

range patrols, due to the distances and response times involved, it may not always<br />

be practical for a RMP patrol to attend incidents in the <strong>Hameln</strong> area. Where it is<br />

assessed that an immediate police response is necessary, the RMP may task another<br />

agency such as the German Civilian Police (GCP) to attend on their behalf. Any<br />

subsequent investigation will normally be conducted by the RMP and therefore the<br />

request for assistance should be made directly to the RMP so that we are fully aware<br />

of any incidents.<br />

<strong>Hameln</strong> Police Post is located in Gordon Barracks. The Police Post is usually manned<br />

by an RMP SNCO and JNCO during normal working hours, manpower permitting.<br />

The primary responsibility of the Police Post is the investigation of reported crimes,<br />

however, patrols are also conducted of the area when other commitments allow.<br />

The Police Post is also open for advice on any police related matter, inclduing crime<br />

reduction advice and you are most welcome to telephone or visit the Police Post.<br />

<strong>Hameln</strong> Police Post may be unmanned during normal working hours if the RMP<br />

NCO is attending an incident, conducting investigations or on patrol. Out of<br />

normal working hours, and when unmanned during working hours, all calls to<br />

<strong>Hameln</strong> Police Post are automatically diverted to Sennelager Military Police Station.<br />

Employment in <strong>Hameln</strong>/Rinteln area<br />

Paderborn Garrison Labour Support Unit (GLSU) <strong>Hameln</strong> Office has a recruiting<br />

office in Block 10, Gordon Barrack. The office deals with all aspects of recruiting for<br />

various units, branches and organisations within <strong>Hameln</strong> Station. The opening hours<br />

are Mon to Thur 0900 to 1500 hrs. Friday closed. The telephone number is <strong>Hameln</strong><br />

Mil: 2242 or Civillian 05151-917242. Current vacancies and application forms can<br />

be found under www.lec.support.bfgnet.de


<strong>Hameln</strong> 2012<br />

There may be vacancies for dependants in the following employment groups:<br />

Clerical (IT, Clerk/Typists, Receptionists etc) or Industrial (Cleaners, Labourers etc).<br />

Dependants looking for work should register with the Recruiting Office as soon as<br />

they arrive in Station. References will be required.<br />

Karlstr. 2<br />

Berliner Platz<br />

31785 <strong>Hameln</strong><br />

Tel. 05151/1 44 07<br />

Fax. 05151/1 44 03<br />

www.orthopaedie-beck.de<br />

MODERN ORTHOPEDICS SHOE TECHNOLOGY<br />

■ Comfortable fashionable shoes,<br />

also for insoles<br />

■ Foot-contoured children’s shoes<br />

■ Arch supports made to measure and<br />

from plaster casts<br />

■ Alterations to ready-made shoes<br />

■ Orthopedic made to measure shoes<br />

■ Shoe repairs<br />

45


46 HaMELN 2012<br />

Opening Times:<br />

Mon - Sat from<br />

12.00 - 14.30 hrs and 17.30 - 23.00 hrs<br />

Sunday 17.00 - 23.00 hrs<br />

Argentinian Steaks from<br />

Lava Stone Grill<br />

With Garden Terrace<br />

Low price lunch<br />

<strong>Hameln</strong> • Baustr. 3 •<br />

� 0 51 51 / 4 15 30<br />

steakhousecheyenne@gmx.de


Living in Germany<br />

and <strong>Hameln</strong> Station<br />

The Pied Piper Legend<br />

In 1284, so the story goes, the town of <strong>Hameln</strong> was overrun by a plague of rats who<br />

threatened the very existence of all those living in the little riverside town. One day a<br />

tall thin man dressed in a flowing robe of many colours entered the town and hearing<br />

of the plague approached the Mayor and said he could rid the town of the rats. On<br />

hearing this the townsfolk and the town officials were overjoyed and promised him a<br />

large reward if he could indeed remove the plague.<br />

Immediately, the stranger took out a pipe and began to play a haunting melody. The<br />

effect was startling as rats of all ages, sizes and colours came pouring out of the<br />

houses and followed the Pied Piper. Out of the town he led them to the very banks<br />

of the Weser wherein they all plunged and were drowned. Returning to the town he<br />

demanded his reward from the Mayor. The townsfolk and officials were all too busy<br />

celebrating the departure of the rats to listen to the Piper and he was sent away after a<br />

few short sharp words from the Mayor.<br />

Full of bitterness the Pied Piper left the town to consider his next move.<br />

A short time later, during the autumn, he returned, dressed in more sombre clothes<br />

and wearing a red huntsman’s hat. Once more he demanded his reward but his<br />

request was rejected.<br />

Taking out his flute another haunting melody floated through the narrow streets of<br />

the town. At his call all the children over four years old came running and skipping to<br />

follow him as he walked through the town, over the bridge and into a cave in a hill,<br />

wherein they all disappeared.<br />

Of all the children who crossed the river only two returned; one was blind and<br />

couldn’t point out the cave and the other a mute so could not tell the story. A third<br />

child had returned for his coat and thus did not cross the river.<br />

In all some 130 children disappeared, some say to reappear later in Transylvania.<br />

The Piper had indeed had his revenge on an ungrateful town.<br />

The play is re-enacted every Sunday at 12 noon between May and September in<br />

the Pferdemarkt.<br />

G


48 <strong>Hameln</strong> 2012


<strong>Hameln</strong> 2012 49<br />

G


50 <strong>Hameln</strong> 2012


Security and Crime<br />

Prevention<br />

General Security<br />

All must accept that a security problem exists, and common sense dictates that<br />

everyone must consider the following general security measures to reduce the risk<br />

of further incidents. Above all, everyone must be alert, vigilant and suspicious, as<br />

much for their neighbours and others as for themselves. These measures for personal<br />

security are equally valid as normal anti-criminal measures to safeguard property.<br />

Special attention should be paid to those times when you are most vulnerable: when<br />

answering the door at your home, when preparing to drive off in your car, or at other<br />

times when your movements can be anticipated.<br />

Doors and Windows<br />

Do not answer the door automatically; try to check who is there by observing through<br />

an adjacent window or peephole, or by using a door chain. If suspicious of any caller,<br />

do not open the door. As a routine, before retiring each night and before leaving<br />

home, make certain that all doors are made secure with locks and bolts, and that any<br />

possible access windows are locked. After dark keep curtains or blinds closed.<br />

Lights<br />

If you go out at night prepare for your return before leaving. Turn on outside<br />

approach lights and leave on at least one light in the house.<br />

Keys<br />

Keep a strict check on your house and door keys. Never leave a key under the mat, in<br />

the mail box or in other obvious hiding places. It is better to give each adult member<br />

of the household a key of his own.<br />

Mail<br />

Be suspicious of unexpected, unfamiliar and bulky mail and if you are not satisfied<br />

leave it alone and contact the service police.<br />

Telephone<br />

Site your telephone, if you have one, in such a position that you cannot be observed<br />

using it through windows or doors, particularly the front door. Emergency numbers<br />

should be listed near your telephone.<br />

Workmen<br />

Arrange fixed times for workmen to call and even then be suspicious, check the<br />

identity or authority, and never leave them alone in the house.<br />

Garden and Garage<br />

Garages, outhouses and garden sheds should be kept locked when not in use. Check<br />

doors and windows of your garage first thing in the morning for signs of forced entry.<br />

Bushes blocking the view, especially close to the house, should be trimmed sufficiently<br />

to make it more difficult for an intruder to operate. A clear tidy area is a help to<br />

identifying unusual or suspicious objects.


52 HaMELN 2012<br />

Cars<br />

Check your car before entering for signs of tampering or booby traps. Always look<br />

underneath. When leaving your car, close windows, lock doors and boot, secure<br />

bonnet and lock petrol filler cap if possible. Lock in garage if available.<br />

Holidays<br />

Inform your neighbours, and also ask service police to keep your home under routine<br />

observation when you go on holiday, or when you are away for any prolonged period<br />

of absence. On return, check for signs of forced entry. Don’t forget to advise the<br />

service police of your return.<br />

Reporting<br />

Do not hesitate to advise service police or your nearest unit of any suspicious person,<br />

vehicle or incident near your mess or home. In this connection, remember that the<br />

registration number and description of a vehicle may be easier to obtain and more<br />

helpful than a personal description. Reporting the unusual gives security specialists the<br />

chance to judge its significance.<br />

Incidents<br />

Should any incident occur in which you become involved, do not touch or tamper with<br />

any residual evidence. This will be vital in any investigation; indeed, forensic evidence<br />

may be the only way of bringing the perpetrators to justice.<br />

Conclusions<br />

One of the main aims of terrorists is to disenchant the population by maximum disruption<br />

to one’s normal way of life. By applying this advice you beat them hands down.<br />

The Threat – What you can do to help yourself<br />

Terrorists will continue to be a threat to us in BFG for the forseeable future. Whilst<br />

security staffs are doing all they can to maintain a high degree of security at our<br />

units, you must understand that elsewhere you are primarily responsible for your own<br />

security and that of your family. These paragraphs are issued to help you. Read them<br />

and, if you have a family, make sure they read and understand it. Apply the measures;<br />

some may be irksome but they have all been carefully considered for your safety.<br />

The Alert States<br />

The first thing for you to understand is the British Forces Germany Alert States.<br />

Keen Wind Grey. This is the standard threat level. It applies when there is a general<br />

but unpredictable threat of terrorist activity.<br />

Keen Wind Black. This level applies when the likelihood of terrorist activity against<br />

BFG has increased and becomes more specific.<br />

Keen Wind amber. This level applies when intelligence indicates that a terrorist<br />

attack against BFG is an imminent possibility, although the target area is unknown.<br />

Keen Wind Red. This level applies in the immediate area where a terrorist attack<br />

has occurred or when intelligence indicates that terrorist action against a specific<br />

location is imminent.<br />

Security Awareness<br />

Develop your personal security awareness. Pay attention to security information given to<br />

you by your unit and act on it. Ask your security officer for advice if in doubt. Make sure


HaMELN 2012 53<br />

you know the security drills applicable to you. Report any losses of uniform, identity<br />

documents or vehicle registration plates immediately: terrorists may use them to get<br />

into our installations. Cooperate with the service police when they search your car or<br />

are investigating an incident; it means less inconvenience for us all in the long run.<br />

At Home<br />

Paying attention to the security of your quarter has a double advantage: it helps<br />

deter the terrorist as well as the burglar. Therefore:<br />

• Secure all doors and windows at night and when you go out. Leave a room<br />

light on when you go out for the evening. Keep your garage locked.<br />

• Periodically check the area around your quarter and the garden. If possible<br />

move the dustbin and other containers away from the building when the Alert<br />

State is at Keen Wind Black or higher.<br />

• Draw the curtains before you put on a light.<br />

• Use the safety chain, if fitted, when opening the door to unknown persons.<br />

Check the identity of workmen before admitting them (official job sheet, identity<br />

card). Refuse entry if you are suspicious and call the service police.<br />

• Ask for the lock to be changed if you lose a house key.<br />

• Keep in touch with your neighbours; perhaps they know the explanation to a<br />

suspicious incident, perhaps they have seen something suspicious too.<br />

• Be alert for suspicious letters and packages delivered to your quarter.<br />

Remember, they may explode. So look for unfamiliar writing or postmarks,<br />

excessive weight for the size or uneven balance, greasy stains on the wrapping<br />

or a smell of marzipan/almonds. If in doubt place the letter or package on a<br />

flat surface, clear the area and call the service police. Do not bend, open or<br />

place in water.<br />

• Tell the service police if you are taking leave and your quarter will be vacant.<br />

Leave a key with a neighbour and tell the police to whom you have given it.<br />

Travelling by Car and by Service Transport<br />

Here again, paying attention to the security of your car and belongings will help<br />

deter the terrorist and the thief. Therefore:<br />

• Never leave your car unlocked; remember boot lock. Activate alarm, if fitted.<br />

• Don’t leave your car keys unattended.<br />

• Don’t display military stickers and badges; these attract attention to your<br />

car even though it is identifiable by its BFG registration. If you have a parking<br />

permit, remove it outside barracks. These items may link your car with a particular<br />

unit or location.<br />

• During Keen Wind Black and higher Alert States inspect your car, particularly<br />

around the wheels and underneath, before driving off. Look especially for<br />

trailing wires and packages you can’t identify.<br />

• When using service travel facilities don’t leave luggage unattended; it causes<br />

others trouble.<br />

• Don’t take other people’s luggage or packages with you unless you have<br />

personally checked them.


54 HaMELN 2012<br />

Off Duty<br />

When you are off duty and out of barracks or off-station:<br />

• Try to avoid gathering in large numbers at discos, bars and restaurants frequented<br />

by military personnel. Look out for unattended packages and bags. If you see<br />

something suspicious tell the management, do not touch it. Leave immediately if<br />

the management do not deal satisfactorily with the situation. Nominate one of your<br />

group to keep watch (Sharkwatch).<br />

• Don’t wear clothing off duty which advertises your membership of BFG. Keep a<br />

low profile .<br />

Report Suspicious Incidents<br />

Help combat terrorism by reporting suspicious incidents quickly, fully and<br />

accurately. Make a note on Page 1 of this Guide of the contact telephone<br />

numbers, and you will have them when you need them. Terrorists usually like to<br />

study a target before they attack, so if you see anyone suspicious, report them to<br />

the service police; do carry a pen or pencil with you and write down a description<br />

of them and their car immediately.<br />

If you receive an unexpected or threatening telephone call, try to remember the details<br />

as clearly as you can. The call may be real or it may be a hoax. In either case report it<br />

to your service police at once.<br />

Descriptions<br />

• When describing suspicious people try to give the following information: Sex. Age.<br />

Height (compare with yourself). Build. Face (shape and complexion), mouth, nose,<br />

ears. Hair, including any beard or moustache (colour and style). Speech, accent.<br />

Habits, mannerisms, dress.<br />

• You may only get a quick glimpse of a suspect vehicle, but try to give the following<br />

information in order of priority:<br />

Registration. Colour. Type of body. Make and model. Condition of bodywork. Number<br />

and description of occupants.<br />

• Practise describing people/ cars you know; it can be a family game on a journey.<br />

STAY ALERT – STAY ALIVE<br />

www.methodpublishing.co.uk<br />

Publishers to The Ministry of Defence and to Army Garrisons and<br />

Establishments throughout the world<br />

METHOD PUBLISHING<br />

Sutherland Press House . Main Street<br />

Golspie . Sutherland KW10 6RA<br />

Telephone . 01408 633871<br />

Facsimile . 01408 633876<br />

Email . admin@methodpublishing.co.uk


HaMELN 2012<br />

Local Bye Laws & Regulations<br />

“When in Rome, do as the Romans do”. This saying applies to all of us living in<br />

Germany. Although to many of us Germany is almost like “home”, it is still a foreign<br />

country and we need to respect its laws and customs. The following information is<br />

aimed at helping you to have a trouble free stay in the Federal Republic.<br />

Identification<br />

Identity documents must be carried by everyone over the age of 8 at all times.<br />

Roads and Public Places<br />

Generally it is no longer forbidden to walk on the grass (i.e. you may walk, sit and lie<br />

on the grass areas in the Burgergarten), however flower beds and plantations are still<br />

protected areas. It is also forbidden to wash or bathe in public fountains.<br />

Dogs are not allowed in the Bürgergarten or in children’s playgrounds. In other<br />

public areas dogs must be kept on a short lead, and the same applies in pedestrian<br />

zones. Dogs which might bite must wear a muzzle.<br />

It is forbidden to ride bicycles in public parks, and ball games are only allowed where<br />

notices permit.<br />

Protection Against Noise, Dust and Smell<br />

It is forbidden to beat out articles, shake out dusters or brush dust into the street.<br />

Beating of carpets, mattresses and upholstery is only allowed at specific times:<br />

Mondays to Fridays from 0800-1200 & 1600-1900 hrs<br />

Saturdays from 0900-1300 hrs<br />

These activities are forbidden on Sundays and Public Holidays.<br />

Motor mowers are not allowed on Sundays or Public Holidays; they are restricted to<br />

the following times:<br />

Mondays to Fridays from 0800-1300 & 1500-1900 hrs<br />

Saturdays from 0900-1300 & 1500-1700 hrs<br />

Pets and domestic animals must be kept in such a way that neighbours are not<br />

disturbed by noise or smell. Dangerous dogs are to wear a muzzle when they are<br />

outside in any public areas.<br />

Any noise which disturbs the peace between 2200 and 0700 hrs is forbidden and<br />

daytime noise should be kept to a minimum. Whenever loudspeakers, radios,<br />

musical instruments, etc are used, the noise should be regulated so as not to disturb<br />

other people.<br />

The burning of garden rubbish is not allowed.<br />

Noise<br />

Despite some evidence to the contrary, the Germans take very seriously the<br />

observance of the so called ‘quiet times’.<br />

• Sundays and Public Holidays<br />

• On workdays (Mon-Sat) 1300-1500 hrs and 2200-0600 hrs<br />

• In addition on Saturdays, the time from 2000-2200 hrs<br />

The following activities are not permitted:<br />

• The use of powered garden tools eg. mowers, hedge trimmers, shredders etc.<br />

55


56 HaMELN 2012<br />

• The use of power tool for hammering, sawing, planing, sanding etc.<br />

• The beating of carpets, upholstery or mattresses.<br />

• Playing music loudly (above 45db)<br />

• Any other noisy activity eg. shouting, arguing, parties, tuning engines etc.<br />

Washing<br />

Washing is not to be hung outside on Public Holidays. In flats it is not permitted to<br />

hang washing which shows above the balcony railing.<br />

Pavements<br />

Householders are responsible for keeping pavements, cycle tracks and parking areas<br />

adjoining their property clean at all times. This includes sweeping, clearing rubbish,<br />

weeding and clearing leaves in Autumn.<br />

Garden Waste<br />

Garden waste (grass, hedge cuttings, weeds etc) can be disposed of in the ‘Bio-Bin’<br />

(green lid) provided by the Stadt and emptied fortnightly or, if too bulky, by taking it to<br />

the Stadt compost facility (directions available from the Service Liaison Office/HCSO).<br />

Burning of garden waste is not permitted.<br />

Snow Clearing<br />

Householders are required to clear snow from all pavements, cycle tracks and<br />

footpaths adjoining their property by 0700 hrs and shortly after snowfall ceases<br />

during daylight hours. (Technically the use of salt is banned, but the Stadt will turn a<br />

blind eye to discreet use of limited quantities).<br />

Cars<br />

The washing of cars is not permitted on public roads. This includes quarter driveways,<br />

parking areas or garage entrances. Cars are not to be parked on grassed areas.<br />

Only very basic car maintenance is permitted on public roads. Oil changing is strictly<br />

forbidden and oil is not to be disposed of in the drainage system nor by pouring it<br />

onto the soil. Very heavy fines are due if you are caught contravening this law. Cars<br />

should always be parked in the direction of the flow of traffic.<br />

Caravans and Mobile Homes<br />

It is not permitted to park caravans or mobile homes on open-plan grassed areas,<br />

gardens, driveways or on roads in front of quarters, except for half a day when<br />

loading or unloading. Anyone wanting to live or sleep in caravan or mobile home<br />

within the area of Stadt <strong>Hameln</strong> must have a licence to do so issued by the Stadt<br />

authorities (Ordnungsamt).<br />

Bottle Banks<br />

Due to the noise associated with them, bottle banks may only be used on workdays<br />

from 0800-1300 and 1500-1900 hrs. They are not to be used on Sundays and<br />

Public Holidays.<br />

Pets & Domestic Animals<br />

Pets and domestic animals are to be kept in such a way that neighbours are not<br />

disturbed by noise or smell. Dogs are to be registered through the HCSO who can<br />

advise on the legislation specific to these animals. The soiling of public areas by dogs<br />

is forbidden.<br />

Owners are legally required to remove any droppings deposited by their dog.


HaMELN 2012<br />

Children – Liability for their actions<br />

In most cases, parents in Germany are responsible for the actions of their children. To<br />

avoid possible expensive claims it is worth considering taking out insurance, known in<br />

Germany as ‘Haftpflichtversicherung’. This is readily available at low cost.<br />

Children – Play Areas<br />

Designated children’s play areas are for children under 14 years of age. Play areas<br />

are not to be used after dusk. Pets and bicycles are not allowed inside play areas.<br />

Ball games are only permitted in areas authorised for such games (‘Bolzplatz’).<br />

Children – Bicycles<br />

Before they are allowed to ride on the road, children must know and understand the<br />

German Highway Code and the bicycle must comply with German Law. It is not legal<br />

to ride a bicyle on a pavement unless it is signed for such use. Children up to the<br />

age of 8 years old are permitted to ride on pavements. Cycle paths are to be used if<br />

available but travelling ONLY in the direction of traffic flow.<br />

Barbecues<br />

Barbecue cooking or grilling is not permitted on the balconies of flats.<br />

Obstacles to Traffic and Pedestrians<br />

Objects (eg. barbed wire, sharp edges, sticks etc) which could pose a threat to<br />

the safety of traffic, pedestrians or domestic animals are forbidden on streets or<br />

adjoining property. This applies especially to branches, hedges and roots which<br />

could extend over or into public rights of way. Householders are responsible for<br />

ensuring that the adjoining pavements, footpaths and cycle paths are kept free of<br />

all such obstacles. Similarly, road signs, street lights, fire hydrants and the like are<br />

to be kept free at all times.<br />

Further Advice<br />

If any of the above information is unclear, further advice may be obtained from<br />

your Housing and Estate Manager or from the Services Liaison Office on <strong>Hameln</strong><br />

Military 2209.<br />

57


58 <strong>Hameln</strong> 2012<br />

Veterinary Practice<br />

(English spoken)<br />

Dr. Susanne Graze<br />

Breslauer Str. 2<br />

31789 <strong>Hameln</strong>-Afferde<br />

Tel: 05151 - 10 02 70<br />

Appointment hours:<br />

Mon - Fri 10.00 - 11.00 hrs<br />

16.00 - 18.00 hrs<br />

Wed 10.00 - 11.00 hrs<br />

18.00 - 20.00 hrs<br />

also by appointment


<strong>Hameln</strong> 2012<br />

animals and Pets<br />

Official Permission<br />

Permission to keep domestic pets must be obtained from the Housing & Community<br />

Support Office <strong>Hameln</strong> prior to the family arriving in theatre. The location and type of<br />

quarter allocated will determine whether permission is granted. Likewise, strict quotas<br />

of pets are monitored so as not to allow too many pets in one particular area.<br />

The Dangerous Dogs Act also means that some dogs may no longer be imported into<br />

Germany. In Lower Saxony, any dog may also be classified as ‘Dangerous’ (Category<br />

3) and therefore subject to certain restrictions. All animals must be microchipped and<br />

correctly inoculated against Rabies, and are to have a blood test prior to arriving<br />

in theatre. Please note that owners must wait six months after the blood test before<br />

taking the animal back into the UK.<br />

From July 2004, all animals travelling through Europe have been required to have the<br />

European Pet Passport, although this has not altered the requirements of the UK Pet<br />

Travel Scheme, which remain in force.<br />

Those contemplating bringing animals into Germany must contact the HCSO <strong>Hameln</strong><br />

Ext. 2207, who will, if permission is granted, advise on the general procedure.<br />

Control of dogs<br />

All dogs must be kept on the lead between 1 April and 15 July. At other times dogs<br />

must always be kept under control, and any dog suspected of worrying game or farm<br />

animals is liable to be shot.<br />

Veterinary Surgeons (Tierärzte)<br />

Most German vets are good but some do not always speak English. Look in the local<br />

telephone directory under Tierärzte. Alternatively, the HCSO office can provide a list<br />

of local vets.<br />

Animals to UK<br />

For information, phone the PETS Helpline 0870 2411710 (Monday to Friday<br />

0830-1700 hrs UK time). Alternatively, check the DEFRA website (www.defra.gov.<br />

uk), or email pets.helpline@defra.gsi.gov.uk (enclosing postal address and daytime<br />

telephone number).<br />

Bye-Laws and Regulations<br />

NAAFI Shopping Permits<br />

NAAFI permits may be obtained through Unit Welfare Offices and are accountable<br />

documents; their loss should be reported immediately.<br />

Cards are required when purchasing controlled items, i.e. Coffee, Cigarettes,<br />

Whisky or Gin.<br />

Identity Cards and Passports<br />

Family Identity Cards for wives and children aged 8 years and over are provided by<br />

HQ UKSC(G). Application for these cards is made through the Unit Families Office.<br />

Photographs for Family Identity Cards are provided at public expense through the Unit<br />

Welfare Office. A ‘Dependants Status Stamp’ should be inserted in each passport.<br />

This should be done before the family arrive in Germany, by the Joint Services Travel<br />

59


60 HaMELN 2012<br />

Centre in London. However, in certain circumstances, it can be arranged by the<br />

husband’s unit.<br />

BFG Regulations for Private Vehicles<br />

All drivers and car/caravan/trailer owners must acquaint themselves with current<br />

regulations applicable to the Federal Republic of Germany: BA(G) Standing Order<br />

No 3213, held by all units, are explicit.<br />

Used vehicles purchased locally must not be driven until registered through the BFG<br />

Licensing Office.<br />

Vehicles imported into Germany which are currently registered with some other<br />

licensing authority may be used for a period not exceeding thirty calendar days in<br />

which to initially register your vehicle. You must also pass a German Highway Code<br />

test before you are issued with a BFG driving permit.<br />

A UK driving licence is only valid for one calendar month from date of arrival in BFG,<br />

after which a BFG driving permit is mandatory.<br />

More information about motoring can be found a little further on in this guide<br />

under “Driving”.<br />

Learn How To Drink Responsibly.<br />

Responsible drinking in a social context is a well-established and recognised element<br />

of the British Army’s culture of group bonding. However alcohol misuse can lead<br />

to all sorts of problems, professionally, personally and domestically. The effects of<br />

excessive drinking are severe. Not only does it impair judgement, endanger health<br />

and degrade performance; it is a major cause of ill discipline. It generates a loss of<br />

self-control, which can lead to unacceptable behaviour such as criminal violence,<br />

risky sexual activity, misuse of drugs or just acting like a complete prat! Personnel<br />

under the influence of alcohol or suffering from a hangover cannot be relied upon<br />

to perform their duties competently. This is why the Army cannot tolerate excessive<br />

drinking. Help will be offered to those genuinely willing to reform, but those who<br />

persist in excessive drinking and do not respond to rehabilitation will be considered<br />

for discharge.<br />

When you drink, do it sensibly. Learn to identify your limit and when you reach it stop.<br />

Drink water in between alcoholic drinks to extend your evening, to keep you hydrated<br />

and to reduce your alcohol intake. When you wake up next morning you won’t have<br />

a hangover, you will be able to function properly and you won’t be on the receiving<br />

end of a caution or charge. Don’t forget it takes an hour for your body to process<br />

one unit of alcohol, so if you drink eight pints of weak beer (about 3%), that is 16<br />

units, which is 16 hours for your body to get it out of your system. 16 hours in which<br />

you will still be drunk or have a hangover and in which you cannot drive. Learn to<br />

calculate how many units you are consuming and stick to the government guidelines<br />

for men and women. The stronger the drink the more units it has in it. Learn to drink<br />

sensibly before you wake up with a hangover that won’t go away.


Superb Offers on<br />

Tax Free<br />

Toyota and Lexus<br />

Toyota Tax Free<br />

Sales<br />

+44 1689 825506<br />

sales@adc-export.co.uk<br />

Visit www.toyota.co.uk or www.lexus.co.uk forvehicle information


ILITARY ILITARY<br />

DISCOUNTS<br />

DISCOUNTS<br />

New Offers. New Cars.<br />

Great savings for you and your family on<br />

a new Vauxhall.<br />

Visit our website now for full details of eligibility<br />

and listings of prices and savings for the entire<br />

Vauxhall range.<br />

www.vauxhall-military.co.uk<br />

Termsand conditions: Military discountsare availabletoall servingmembersofUKArmed Forces,retired servicepersonnel,MOD civilian Personneland<br />

HM Forces Reservists.The offerisalsoextendedtospouseorpartners, parentsand step-parents, brothers,sisters,step-brothers andsisters,children<br />

andstep-children. Models illustrated MY11.5 New CorsaExcite1.0i12v ecoFLEX3-dr at £9,018 with savings of at least£3,567asanAssociate Partner&<br />

MY11.5New AstraHatchbackExclusiv1.4i16v VVT(87PS)at£12,575with savings of at least£4095as an AssociatePartner.AstraExclusivwheelsavailable<br />

at additional cost.Lifetime Warranty covers lifetime ownership of first registered keeper,100,000 mile limit. Termsand conditionsapply.<br />

OfficialGovernmentTestEnvironmentalData. Fuel consumptionfiguresmpg (litres/100km)<br />

and CO2 emissions (g/km). Vauxhall range: Urban: 14.4 (19.6) -67.3(4.2), Extra-urban: 27.4<br />

(10.3) -91.1(3.1),Combined: 20.6 (13.7)-80.7(3.5).CO2emissions: 324-94g/km.


����������<br />

����������<br />

��������<br />

��������<br />

���<br />

���<br />

���������<br />

���� ������� ����� ��������<br />

�������� ��� ������� � ����� ��� ���<br />

������������������� ���������������<br />

�������<br />

� � ������ ����� ����


The Mercedes-Benz Retail<br />

Military Office.<br />

The very highest standards. As standard.<br />

Equipped with over 25 years’ knowledge and experience, our specialist experts<br />

understand your needs. Based at our sales office in London, we’re the only<br />

official UK Mercedes-Benz supplier to HM forces throughout Europe~<br />

(including Germany and the UK*) and UK based NATO personnel.<br />

•Preferential tax-free terms for Military personnelˆ<br />

•Orders customised to your specification<br />

•Access to full range of UK-specified models, with new launches for 2011<br />

including CLS-Class, SLK-Class, C-Class Saloon, C-Class Estate and C-Class Coupé.<br />

Call +44 (0)20 8991 3018 or email<br />

militarysales@mercedes.co.uk and quote 'Tax Free Car Guide'.<br />

Mercedes-Benz Retail, Diplomatic, Military and Tourist Office<br />

6th Floor, West World, West Gate, Ealing, London W5 1DT<br />

+44 (0)20 8991 3018 www.mercedes-benzmilitary.co.uk<br />

Official government fuel consumption figures in mpg (litres per 100km) for the<br />

Mercedes-Benz range: urban 13.0(21.7)-52.3(5.4), extra urban 22.4(12.6)-72.4(3.9),<br />

combined 17.8(15.9)-62.8(4.5). CO2 emissions: 378-117 g/km.<br />

Model featured is a Mercedes-Benz C 180 BlueEFFICIENCY AMG Sport Edition 125 Coupé at £32,715.00 onthe-road<br />

including optional metallic paint at £645.00 and panoramic glass sunroof at £1,350.00 on-the-road<br />

(on the road price includes VAT, delivery, 12 months’ Road Fund Licence, number plates, first registration fee<br />

and fuel)*Tax paid for UK. ~This includes EU/EFTA Countries only. ˆExcludes SLS and smart. Prices correct at<br />

time of going to press (08/11).


Driving<br />

Useful Information<br />

Vehicles<br />

Any vehicle imported into Germany must be British Forces registered within thirty days<br />

of its arrival. The term ‘vehicle’ includes caravans, trailers and power two-wheelers,<br />

owned by any member of the family entitled to BFG facilities. Caravans and trailers are<br />

registered separately from the towing vehicle and require their own registration number.<br />

Unregistered vehicles may only be parked in Barracks, not in MQ areas.<br />

You may not buy concessionary petrol coupons until you have possession of a BFG<br />

Registration Card.<br />

Roadworthiness<br />

All BFG vehicles are to have a roadworthiness inspection 3 years from the date of<br />

it having first been taken into use on public roads, irrespective of the country of<br />

its original registration, and thereafter annually, except that trailers not of quantity<br />

produced pattern, or trailers and vehicles constructed from kits or parts, irrespective<br />

of age, are to be roadworthiness inspected before initial BFG registration. These<br />

inspections are conducted at your unit BFG testing centre. Tel: 917225.<br />

Lighting Checks<br />

UK pattern headlights or headlight adaptors are not to be used on BFG vehicles. All<br />

personnel applying for initial BFG registration are to have the lights of their vehicle<br />

checked within 14 days of arrival in a unit. Brand new vehicles must have a light test<br />

within 30 days of initial registration.<br />

Driving Licence<br />

You may drive a private motor vehicle using a full UK driving licence for a period of<br />

one calendar month from the date of your arrival in Germany. In that period you must<br />

take a test on German Traffic Law (the Matrix Test) in your unit BFG office. The only<br />

way to pass is to study, thoroughly, The Manual for Road Users in Germany, Belgium<br />

and Holland prior to taking the test. You must then apply through your unit BFG office<br />

to HQ UKSC(G) for a BFG driving permit. Dependants can only do a UK Theory Test<br />

in Germany through authorised AELs (our nearest is Herford). No driving tests can be<br />

given to dependants.<br />

Legal Requirements<br />

You must always carry:<br />

a. Proof of Insurance.<br />

b. Identity Card.<br />

c. BFG Driving Permit.<br />

d. Vehicle Registration Card.<br />

Your car must always contain:<br />

a. First Aid Kit – up to German standards.<br />

b. Safety Belts for the driver and all passengers. All people in the vehicle both front<br />

and rear must wear seat belts by law.


70 HaMELN 2012<br />

c. Warning Triangle.<br />

d. 4-Way Flashers (Hazard Lights). These are not ‘carried’ but are compulsory for<br />

the BFG test.<br />

Legal points can be clarified by the Army Legal Services, RMP or the Master Driver, all<br />

of whom are in the Military telephone directory.<br />

Drinking and Driving<br />

Drinking and driving is considered a very serious offence by both the military and<br />

civil authorities. You may be prosecuted for driving in Germany with relatively small<br />

amounts of alcohol in your bloodstream. The consequences are very expensive.<br />

Most messes and clubs provide transport to and from functions. You are advised to<br />

use it or use a taxi.<br />

Purchasing a New or Used Car<br />

The threat of a terrorist attack in BFG is ever present and one way to help protect<br />

yourself and your family is to drive a left hand drive car, which is issued with German<br />

registration plates. The following options for left hand drive cars are open to you: (a)<br />

Buy a tax free left hand drive car in UK prior to posting from one of the many export<br />

car sales firms. (b) Before coming to Germany sell your right hand drive car, travel out<br />

by the Service Movement System, buy a left hand drive car from a German dealer.<br />

Returning to UK at the End of Your Tour<br />

Prior to your posting back to UK, HM Customs and Excise have allowed BFG<br />

personnel a tax concession by waiving the 12 month overseas ownership rule. You<br />

may now order your new or second hand right hand drive car in the last few weeks of<br />

your tour for import into the UK tax free. (You will still have to own the car for 1 year<br />

in the UK before selling it tax free.)<br />

BE WISE – STAY ALIVE – GO LEFT HAND DRIVE<br />

Warning to Soldiers Posted to Germany<br />

As an anti theft device several UK vehicle manufacturers are now etching vehicle<br />

registration numbers onto new vehicle windows and windscreens. Such a device<br />

does, however, present terrorists with a means to indicate the vehicle is owned by a<br />

member of HM Forces because when the vehicle is re-registered in Germany by the<br />

BFG Licensing Office, the new number will differ from the original numbers etched<br />

on the windows. Such a discrepancy could assist terrorists identify vehicles owned by<br />

members of HM Forces.<br />

You are advised to instruct your dealer that the vehicle you import into Germany<br />

does not have the UK registration etched on the windows. You could arrange<br />

to have the chassis number etched on the windows which will enhance security<br />

without risk to the owner.<br />

Road Safety<br />

Under German Law each road user – pedestrian or on two or more wheels, has an<br />

obligation to other road users for road safety. To avoid falling foul of German Law,<br />

seek advice from your unit Road Safety Officer. He will be pleased to advise.<br />

Learning to Drive<br />

The legal requirements involved in learning to drive, or teaching someone else to<br />

drive, on the BFG net, can sometimes seem daunting. Good advice can be obtained<br />

from the local Master Driver on all aspects of BFG driving permits, driving instruction,


HaMELN 2012<br />

driver testing and vehicle registration. Dependants must go to UK to learn to drive.<br />

There are no facilities to teach dependants here in Germany.<br />

Insurance<br />

An International Green Card is required. Check with your unit BFG Officer for the<br />

names of insurance companies acceptable to the BFG Office.<br />

Petrol Coupons<br />

Petrol coupons are purchased by you for your car/motorcycle and your use from<br />

the PRI Shop. The vehicle registration card must be produced. The coupons must be<br />

completely legible and must not be lent to anyone else; neither is it legal for you to<br />

use other persons’ coupons. You must only use your coupons to buy petrol/diesel.<br />

Useful Reading<br />

The British Forces Guide to Motoring in Europe is available to all service personnel,<br />

free of charge. This useful book gives advice on regulations, speed limits, emergency<br />

contacts, towing, licences, etc. Check with your Divisional Master Driver’s office if<br />

you have not received your free copy.<br />

The Law<br />

You are subject to both German Law, via the German Civil Police (GCP), and<br />

Military Law, through your superiors and the RMP. The GCP have the power to<br />

stop and fine you on the spot for minor traffic offences. If you do not have the<br />

cash you will be given one week to pay. The GCP will prosecute through the<br />

German Civil Courts in serious cases.<br />

Bus Services<br />

Air Trooping<br />

Air Trooping buses to Munster/ Osnabrück via Detmold and Bielefeld depart from<br />

Gordon Barracks at 1335 hrs on Fridays (55 seater) and the return bus departs at<br />

1815 hrs.<br />

Air Trooping buses to Paderborn depart from Gordon Barracks at 0915 hours on<br />

Sundays and the return bus departs at 1915 hrs. This bus also goes by Detmold, but<br />

not Bielefeld.<br />

NAAFI/Medical Centre<br />

NAAFI buses run daily from Afferde<br />

Depart Afferde at 0935 hrs, arrive – Gordon Barracks.<br />

Depart Gordon Barracks 1135 hrs, arrive – Afferde.<br />

Youth Club<br />

Youth Club transport is provided on the nights when the club is open. Please contact<br />

the Youth Club Leader for details on <strong>Hameln</strong> Mil 2455 or 2494.<br />

Travel Centres<br />

Forces Travel, Block 10, Gordon Barracks and is open<br />

Mon-Thurs 0900-1600 hrs Fri 0900-1400 hrs. Tel: 05151 959230.<br />

71


72 HaMELN 2012<br />

Local Places of Interest<br />

Day Trips by Car<br />

(Places marked * can also be visited by bus and on foot)<br />

Hildesheim. Interesting church.<br />

Schloss Marienburg. Well worth a visit; standing high up on the north of Route 1 on<br />

the way to Hildesheim.<br />

* Springe. Saupark. An extensive nature reserve fenced to contain wild pig, deer and<br />

moufflon, with a special sanctuary Wisentgehege for the rare European bison.<br />

Hannover. Landesmuseum – big museum. Maschesee – boating. Airport.<br />

Herrenhausen – King George I used to live in this impressive house. Steinhuder Meer<br />

– beautiful natural lake.<br />

Harz Mountains. A superb range of mountains, worth a visit in any season.<br />

Kleine Schweiz. A slice of Switzerland on the east bank of the Weser, near Ruhle, a<br />

village south of –<br />

*Bodenwerder. The birthplace of Baron von Munchhausen, King among liars, whose<br />

house is still preserved and open to the public. Bodenwerder is a picturesque town,<br />

a perfect centre for a holiday with its many walks and rail and bus connections from<br />

<strong>Hameln</strong>. A pleasant steamer run during the season. South towards Höxter you reach –<br />

Corvey. Famous for its church facade and museum.<br />

Scharfoldendorf. A gliding club and aircraft cafe.<br />

Fuerstenberg. Famous for pottery. Weenzen Lakes. An area of well laid out<br />

nature walks.<br />

Detmold. Westfalischer Freilichts Museum. An open air museum of old country<br />

houses from North Germany, reconstructed as a village.<br />

Hermann’s Denkmal/Externstein. South-west of Detmold. Hermann’s Denkmal is a<br />

monument high on a hill and the Externstein are an historically significant outcrop of<br />

rocks, a mile or so away from the monument. Close by is a falconry and Vogel park.<br />

Hollywood Park Stukenbrock. Slightly further west of Detmold, a wonderful day<br />

out for the whole family can be had at this unique combination of amusement and<br />

safari park. There are numerous attractions for all age groups. The Park is on the B68<br />

roughly midway between Bielefeld and Paderborn.<br />

<strong>Hameln</strong>. The Info Centre near <strong>Hameln</strong> Park provides free information on guided<br />

tours of the old town, the museum in Osterstrasse, ferry trips, and the story of the Pied<br />

Piper which is re-enacted from May to September every Sunday.<br />

Kloster Fishbeck. An abbey 10 km west of <strong>Hameln</strong>.<br />

*Schloss Bückeburg. Perhaps the most noteworthy historical building in the area<br />

of the town of Bückeburg. Once the residence of the Count of Bückeburg; open to<br />

the public on certain days and contains a good collection of paintings. The town of<br />

Bückeburg still preserves its own distinctive form of national dress. Germany’s only<br />

helicopter museum is also here.<br />

*Schloss Schaumburg. Standing high up on the north of the road above Bückeburg<br />

with a fine view of the Weser Valley. This castle was built about 1100 by the Count of


HaMELN 2012<br />

Schaumburg and completed in 1390. Off the Hessisch-Oldendorf road, or by rail<br />

the Rinteln/Lohne train to Schaumburg.<br />

Bad Pyrmont. A well known spa with a fine park.<br />

Schwalenberg. Walk up the hill to admire the view. The village boasts of its old<br />

decoratively carved wooden-framed houses.<br />

Koterberg. At 427m above sea level, the highest point in the Weser Hills;<br />

recognisable by the mushroom television tower on the summit.<br />

Worthwhile Visits by Bus and on Foot Locally<br />

(Some places on the previous page may also fall into this category)<br />

Ohrberg. A small hill between <strong>Hameln</strong> and Ohr village. A spring visit is particularly<br />

recommended to see the exotic trees and rhododendrons.<br />

Schweineberg. A nature reserve noted for its display of snowdrops.<br />

Klutturm. An old watch-tower of the former fortress of <strong>Hameln</strong>. A modern cafe with<br />

delightful views at its base. Nearby is the garden cafe of Finkenborn. Accessible by car.<br />

Bismarckturm. Erected in memory of the famous German Chancellor, the tower<br />

gives a fine view of <strong>Hameln</strong>. The quickest way is to walk north-west from Gordon<br />

Barracks, but a pleasant ramble is from the Holtensen road to the Bismarck tower,<br />

then along forest paths to the historic Heisenkuche, returning to the Holtensen road.<br />

Karlshafen. A Huguenot town founded in 1670. It is stone-built with straight<br />

planned streets, many with French names. A natural as a holiday centre. On the<br />

steamer route during the season.<br />

Hann Munden. The end of the steamer route and where the rivers Fulda and<br />

Werra become the Weser. An historic old town with a 12th century bridge. The town<br />

centre is closed to motor traffic and the narrow streets are reminiscent of Elizabethan<br />

England with their overhanging gables. Has many beautiful historical buildings and<br />

a play similar to the Pied Piper. Hannoversche-Muenden’s history is recorded back to<br />

AD 800. Another natural holiday centre.<br />

The HIVE has produced a more detailed booklet on days out in the <strong>Hameln</strong> area. If<br />

you require a copy call in at the HIVE.<br />

If any further information is required, contact the Station HIVE.<br />

The Pied Piper Play<br />

This is staged free every Sunday at 12 noon during the months of May-September on<br />

the terrace outside the Hochzeitshaus in <strong>Hameln</strong>.<br />

Rats<br />

The musical version of the Pied Piper story held on the terrace of the Hochzeithaus<br />

every Wed between May and September. Starts 1600 hrs. Highly recommended.<br />

The Pied Piper Carillon<br />

A clock and musical tableau set in the West Gable of the Hochzeitshaus in <strong>Hameln</strong>. The<br />

carillon of bells and the tableau depict the Pied Piper story daily at 1300 and 1730 hrs.<br />

Trains<br />

Special weekend train tickets available from the Railway Station.<br />

73


74 HaMELN 2012<br />

Leisure activities<br />

Salvation Army Club<br />

Facilities within the Salvation Army Club include:<br />

The Welcome Café – Serving cooked meals, 'Big Breakfast', assorted filled<br />

sandwiches, hot pies, jacket potatoes, assorted home baking, hot and cold drinks,<br />

crisps and sweets.<br />

Open Mon-Fri 0930-1400 hrs Sat & Sun 1100-1400 hrs<br />

We are also open for special events throughout the year. Please look out for notices<br />

with their details<br />

Pipers Shop – Daily newspapers, magazines, a wide range of greetings cards, toys<br />

and stationery, books and confectionery.<br />

Open Mon- Fri 0930-1430 hrs<br />

Sat & Sun 1100-1400 hrs<br />

Centre Fax & Office: 41938<br />

The Flix Cinema<br />

The Flix Cinema is located in Gordon Barracks. Professional and helpful staff together<br />

with the latest films make this a popular venue.<br />

Timings for the Cinema are as follows:<br />

Sun Tue<br />

Doors Open 1600 hrs 1800 hrs<br />

Film Starts 1630 hrs 1830 hrs<br />

Admission Prices<br />

Adult €6 Children (up to 17 yrs) €4 Family ticket (2 adults, 2 children) €16<br />

The Cinema may also be booked for other uses, ie, Fashion Shows, Families Briefing,<br />

Training Lectures, etc. For further details please contact the Manageress on <strong>Hameln</strong><br />

Mil 2456.<br />

The Services Sound and Vision Corporation (SSVC)<br />

SSVC TV Service. The Sound & Vision Centre is located in Block 10, Gordon<br />

Barracks. Tel: (05151) 959378. Here SSVC sell televisions, videos, computers and<br />

audio equipment. All equipment sold by SSVC is supported by a full after-sales<br />

service. The Centre is open Mon-Fri 0900-1700 hrs, Sat 1000-1400 hrs. Should<br />

you have any questions on TV reception, please contact the Centre Manager, Michelle<br />

Robinson.<br />

<strong>Hameln</strong> British-German Club<br />

There is a flourishing <strong>Hameln</strong> British-German club with some 250 members, which<br />

carries out a varied and interesting programme of events throughout the year. The<br />

purpose of the Club is the furtherance of friendly relations and mutual understanding<br />

between the British and German communities in <strong>Hameln</strong> and its neighbourhood. All<br />

ranks, their dependants and UKBC are very welcome to join; the Club also has a<br />

number of events for children. There is no membership fee. The Club provides an<br />

excellent opportunity to integrate with the local community, to make friends and to<br />

learn more about <strong>Hameln</strong> and its environment. Please speak to the HCSO Office to<br />

find out more and to get a copy of the current Newsletter.


HaMELN 2012<br />

Sports, Recreation and Hobbies<br />

Sports and Activities<br />

The Station has many sports clubs and activities which are open to Service personnel<br />

and dependants. Details can be found on notice boards, the Gymnasium or the<br />

HIVE.<br />

Gymnasium<br />

The gymnasium is located in Gordon Barracks and caters for all normal sporting<br />

activities. This gymnasium is equipped with the latest Cardiovascular and weight<br />

training equipment. The gymnasium conducts various fitness activities, from lunch<br />

time circuit training, to ladies aerobic classes, all of which are open to service<br />

personnel and dependants ther are also classes available for children.<br />

For further details contact the PT staff during normal working hours.<br />

Tel: <strong>Hameln</strong> Mil Ext 2383, Civilian 05151 917383.<br />

Swimming Pools<br />

Most German towns and villages have public swimming pools. Below are listed some<br />

of the ones in the <strong>Hameln</strong> area.<br />

Indoors: <strong>Hameln</strong>: Hallenbad & Einsiedlerbach.<br />

Outdoors: Heated – Bad Pyrmont, Bad Muender, <strong>Hameln</strong>, Südbad, Rinteln.<br />

Outdoors: Unheated – Coppenbrugge, Deckbergen, Hess Oldendorf, Springe,<br />

Unsen. (All open 15 May -15 September).<br />

Athletics Tracks<br />

All weather Weserbergland Stadium (booked through LSLO). Cinder VFL Track<br />

opposite Gordon Barracks.<br />

Sub Aqua Club<br />

<strong>Hameln</strong> has a thriving Sub Aqua Club. It is a special branch of the British Sub Aqua<br />

Club (BSAC) and all Service people and dependents over the age of 14 are eligible<br />

to join. The club meets at its own premises at 28 Engr Regt, Block 11 Cellar, Gordon<br />

Barracks on Wed nights at 1845 hrs. No experience is necessary and tuition and<br />

equipment hire costs are minimal. Training is carried out at the local Pool on Wed<br />

and in local lakes or the sea at Kiel on weekends.<br />

75


76 HaMELN 2012<br />

A typical <strong>Hameln</strong> Street.<br />

The <strong>Hameln</strong> Christmas Market.


HaMELN 2012<br />

Classified Index of advertisers<br />

This index provides a quick and easy way of locating any product or service you<br />

require. Production of this Guide is made possible by the support of the advertisers<br />

listed below and, in turn, it is hoped that all readers will lend their support to these<br />

businesses.<br />

BICYCLES: Bunny Hop (41); Fun Corner WKK Sport & Freizeitartikel (46)<br />

COMPUTERS & REPaIRS: bpm-computer (22)<br />

CRaFTS & SUPPLIES: Hobby-Haus Für Bastler GmbH (45)<br />

ENTERTaINMENT & LEISURE: Snow Dome Sölden in Bispingen GmbH (19);<br />

Tierpark Bad Pyrmont (75)<br />

BaNKS: Stadtsparkasse <strong>Hameln</strong> (58)<br />

GaRDEN CENTRES & NURSERIES: Gartencenter Neumann GmbH (33)<br />

HOTELS & PUBS: Hotel Bellevue (5); Hotel Stadt <strong>Hameln</strong> (21); Hotel Zur Börse (79)<br />

LOCaL INFORMaTION: Deister Und Weserzietung Verlagsgesellschaft mbH & CO<br />

KG - Vertrieb (33)<br />

MOTOR SERVICES: Autohaus Hild & Co (35)<br />

OPTICIaNS: Parpatt-Optik GmbH (22)<br />

PET SHOPS: Fressnapf Tiernahrungs GmbH (46)<br />

RESTaURaNT & CaFÉS: Argentinisches Steakhouse Cheyenne (46); Restaurant SASH<br />

(41)<br />

RETaIL: Honig Baustoffe e. Kfm (6); Moderne Orthopädie-Schuhtechnik Torsten Beck<br />

(45)<br />

SCHOOLS after page 32<br />

TaX FREE CaR SaLES page 61<br />

TELEPHONE & BROaDBaND: TKS Telepost Kabel-Service Kaiserslautern GmbH &<br />

Co KG (Inside Back Cover)<br />

VETERINaRY PRaCTICES: Tierärztliche Klinik für Kleintiere Dr. med. Vet. Axel<br />

Steinbiß (58); Tierarztpraxis Dr. Susanne Graze (58)<br />

77


78 <strong>Hameln</strong> 2012<br />

One of the many country walks within a few minutes<br />

from the town of <strong>Hameln</strong>.<br />

A pleasure boat on the River Weser.<br />

The "Klut" viewed from the<br />

River Weser.


<strong>Hameln</strong> 2012 79<br />

<strong>Hameln</strong> Emergencies<br />

Police<br />

RMP Duty Room 2222 (manned 24 hrs)<br />

German Civil Police <strong>Hameln</strong> Civil 9330<br />

(German Civil Police Emergency<br />

Telephone <strong>Hameln</strong> Civil 110)<br />

Fire<br />

Gordon Barracks 2228<br />

German Civil Fire Brigade <strong>Hameln</strong> Civil 112<br />

Medical<br />

Medical Centre (Emergencies) 2333<br />

German Civil Ambulance <strong>Hameln</strong> Civil 112<br />

Emergency Repairs<br />

Guardroom Gordon Barracks 2228<br />

Rinteln & Bückeburg Emergency Telephone numbers on Page 80<br />

We guarantee you an enjoyable Stay in <strong>Hameln</strong>.<br />

You will find pleasant furnished rooms with<br />

TV, WLAN, Cable-TV and minibar.<br />

Enjoy our fine, homely cuisine in our restaurant.<br />

Single room € 69,00 incl. breakfast<br />

Double room € 93,00 incl. breakfast<br />

<strong>Hameln</strong>er Hotel GmbH<br />

Osterstr. 41a<br />

31785 <strong>Hameln</strong><br />

Tel: 05151 - 94 94 0 Fax: 05151 - 254 85


80 <strong>Hameln</strong> 2012<br />

Rinteln & Bückeburg<br />

Emergencies<br />

From a civilian telephone –<br />

All numbers with a three figure digit dial 800 first<br />

All numbers commencing with a 5 dial 401 first<br />

From Rinteln civilian extension<br />

Fire 112<br />

Ambulance 112<br />

Police 110<br />

From a Bückeburg civilian extension<br />

Fire 112<br />

Ambulance 112<br />

Police 110<br />

<strong>Hameln</strong> Emergency Telephone numbers on 79<br />

Handy Index<br />

Amenities ...................................... 43<br />

AFF .............................................. 28<br />

AWIS ............................................ 27<br />

Churches ...................................... 30<br />

Driving in Germany ....................... 69<br />

Fire Action .................................... 10<br />

HIVE ....................................... 36, 37<br />

JSHAO ......................................... 15<br />

Leisure Activities ............................ 74<br />

Local Bye-Laws & Regulations ......... 55<br />

Maps ....................................... 48-50<br />

NAAFI .......................................... 42<br />

Pets .............................................. 59<br />

Schools ........................................ 17<br />

Security......................................... 51<br />

Service Family Housing .................... 7<br />

Sporting Facilities .......................... 75<br />

Tax Free Car Sales page ................. 61<br />

Telephone Information ..................... 4<br />

The Place Where You Live .............. 47<br />

UK & BFG Websites ......................... 5<br />

WRVS ........................................... 35


a Surf‘n’Talk<br />

all you want<br />

The SerVice<br />

ThaT neVer<br />

SleepS<br />

a home phone and internet service with TKS.<br />

TKSShops:<br />

TKSShop Hohne<br />

TKSShop Fallingbostel<br />

TKSShop Gütersloh<br />

TKSShop Mönchengladbach<br />

TKSShop Sennelager<br />

SSVC:<br />

Elmpt SSVC<br />

Herford SSVC<br />

<strong>Hameln</strong> SSVC<br />

Gievenbeck SSVC<br />

a Visit our website for a complete list of<br />

TKSShops and opening hours.<br />

www.tkscable.com

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!