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Hameln - Method Publishing
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<strong>Hameln</strong> 2012<br />
<strong>Hameln</strong><br />
Service Community Offi cial Guide<br />
2012
Publishers to The Ministry of<br />
Defence and to Army Garrisons and<br />
Establishments throughout the world<br />
METHOD PUBLISHING<br />
Sutherland Press House Main Street<br />
Golspie . Sutherland KW10 6RA<br />
Telephone . 01408 633871<br />
Facsimile . 01408 633876<br />
Email . admin@methodpublishing.co.uk<br />
www.methodpublishing.co.uk
Welcome to<br />
Service Community Official Guide 2012 Edition<br />
Current from November 2011 – October 2012<br />
This Guide, provided by the Army Welfare Service, is a source of information to<br />
Service personnel, families and dependants arriving at their new home or duty<br />
station. It is hoped the information contained within the Guide will be of use at<br />
the time of your arrival, and throughout your stay.<br />
For easy reference this guide is divided up as outlined below, each section is allocated<br />
a symbol which can be found on the bottom corner of each right-hand page:<br />
Foreword by Station Commander<br />
Emergency and Useful Telephone Numbers<br />
G<br />
1: Housing and Accommodation Services<br />
2: Adult/Children's Education/Youth Activities<br />
3: Medical and Health Services<br />
4: Station and Garrison Facilities<br />
5: Living in Germany and <strong>Hameln</strong> Station<br />
6: Security and Crime Prevention<br />
7: Useful Information<br />
<strong>Hameln</strong><br />
A Classified Index and a Handy Index appear at the back of the Guide and you can<br />
find information on Emergencies on page 79 & 80 and Action on Fire Outbreak on<br />
page 10.
2 <strong>Hameln</strong> 2012<br />
The Pied Piper Play held every Sunday throughout the Summer in the<br />
Town Centre.<br />
Published annually for Service Personnel in <strong>Hameln</strong> by<br />
<strong>Method</strong> <strong>Publishing</strong>, Golspie, Sutherland, Scotland KW10 6RA<br />
Editorial Matter: © Crown Copyright 2011<br />
Design, Artwork & Typography: © <strong>Method</strong> <strong>Publishing</strong> 2011<br />
No part of the typography or illustrations within this Guide may be reproduced by any process or in any form without permission in<br />
writing from <strong>Method</strong> <strong>Publishing</strong>.<br />
All advertisements are accepted on the express condition that they in no way contravene the provisions of the Trades Descriptions Act<br />
1968 nor any prevailing statute in the United Kingdom.
<strong>Hameln</strong> 2012 3<br />
Foreword by the Station Commander <strong>Hameln</strong><br />
Lieutenant Colonel C R M Story RE<br />
I would like to welcome you to the famous and historic town of <strong>Hameln</strong> and to 28<br />
Engineer Regiment. <strong>Hameln</strong> Station is an isolated unit administered by Paderborn<br />
Garrison and although 28 Engineer Regiment is the major unit within the Station it is<br />
supported by various other minor units, detachments and agencies.<br />
<strong>Hameln</strong> town is famous for the Pied Piper legend and is located approximately 50km<br />
south-west of the city of Hanover, the state capital of Lower Saxony (Niedersachsen),<br />
in the North of the Federal Republic of Germany. <strong>Hameln</strong> is situated on the river<br />
Weser in the centre of an area called the Weserbergland. The town is economically<br />
important as well as being a popular tourist attraction.<br />
<strong>Hameln</strong> has approximately 60,000 inhabitants of which about 20,000 live in the<br />
13 associated boroughs. The town offers many attractions throughout the year but<br />
of note are the numerous houses located in the old town area built in the Wester<br />
Renaissance style, various events associated with the Pied Piper legend, the Christmas<br />
market and other regular festivals celebrated in the 'Alt Stadt' or old town.<br />
The aim of this handbook is to assist new residents to settle in quickly by providing<br />
key information which you may need to start life in <strong>Hameln</strong>. Please do take the time<br />
to check its contents as it will make you aware of the Station facilities, opportunities to<br />
be had and provide advice on where to turn if you require a helping hand. <strong>Hameln</strong><br />
Station is well served by many agencies which are here to help make life in Germany<br />
that bit easier. These include the Regimental Administration Office (RAO), the HIVE,<br />
the Unit Welfare Office (UWO), WRVS and numerous family support agencies which<br />
include Homestart, and Army Welfare Services (AWS) as well as other important and<br />
useful departments.<br />
The Station provides much to do with many different interests being catered for.<br />
There is a youth-club, diving club, wives fitness activities plus the usual Baden<br />
Powell organisations on offer. The station is fortunate to have its own education<br />
centre (44 Army Education Centre) which has a good English library and provides<br />
various types of classes for the Station population inlcuding IT-based learning. We<br />
also have the Flix Cinema, a post office, NAAFI facilities for shopping, an SSVC for<br />
purchasing electrical goods, hairdressers, Unit PRI/gift shop, thrift shop, insurance<br />
representatives, a British German Club and a Wives Group. The area has many<br />
fantastic attractions which the HIVE will be able to inform you of and to help you<br />
find. Our Church holds regular services and the Pipers Club (Salvation Army Club)<br />
provides facilities for eating, and purchasing newspapers, cards etc. We have a<br />
number of facilities for feeding within the Station which includes JBS Restaurant which<br />
is open to all Station personnel and their families.<br />
We have a close and first rate relationship with the local town and it is in all our<br />
interests to integrate as full as possible with the German community. <strong>Hameln</strong> offers<br />
plenty of opportunities for those people living here and it is important that you take<br />
the time to make the most of your stay. I hope this Guide will help you get started in<br />
discovering this lovely town and the surrounding areas.
4 <strong>Hameln</strong> 2012<br />
Useful Telephone Numbers<br />
NOTE: To phone into a military line from a civilian line dial 917 + last 3<br />
numbers of Ext.<br />
Some of the telephone numbers have changed while this Guide was being printed.<br />
Please amend any yourself which may still be incorrect in the Guide.<br />
Guardroom Gordon Barracks <strong>Hameln</strong> Mil 2228<br />
RMP Duty Room <strong>Hameln</strong> Mil 2223<br />
Services Liaison Office <strong>Hameln</strong> Mil 2209<br />
Medical Centre (emergencies) <strong>Hameln</strong> Mil 2333<br />
(families reception) <strong>Hameln</strong> Mil 2428<br />
<strong>Hameln</strong> Civ 917428<br />
Dental Centre <strong>Hameln</strong> Mil 2431<br />
SSAFA Health Visitors <strong>Hameln</strong> Mil 2433/2434<br />
Midwives <strong>Hameln</strong> Mil 2435<br />
Army Welfare Service <strong>Hameln</strong> Mil 2494<br />
Gordon Barracks Duty Officer via Gd Room <strong>Hameln</strong> Mil 2228<br />
<strong>Hameln</strong> COMMCEN (0830-1630 hrs) Mon-Fri <strong>Hameln</strong> Mil 2201<br />
PRS School Rinteln Rinteln Civ 05751 970320<br />
Weser School <strong>Hameln</strong> <strong>Hameln</strong> Civ 783237<br />
Foundation Unit <strong>Hameln</strong> Civ 783238<br />
Meadow Kindergarten <strong>Hameln</strong> Mil 2387<br />
HCSO <strong>Hameln</strong> Mil 2207<br />
Office Manager <strong>Hameln</strong> Mil 2207<br />
Housing Clerk <strong>Hameln</strong> Mil 2272<br />
Help Desk DE <strong>Hameln</strong> Mil 2251<br />
HIVE <strong>Hameln</strong> Mil 2464<br />
Home – Start <strong>Hameln</strong> Mil 2492<br />
Padre (office) <strong>Hameln</strong> Mil 2489<br />
44 Army Education Centre <strong>Hameln</strong> Mil 2296<br />
<strong>Hameln</strong> Office, Paderborn GLSU <strong>Hameln</strong> Mil 2242<br />
SSVC Sound & Vision Centre <strong>Hameln</strong> Civ 959378<br />
NAAFI Families Shop <strong>Hameln</strong> <strong>Hameln</strong> Civ 951027<br />
Fax 42022<br />
Afferde NAAFI <strong>Hameln</strong> Civ 560297<br />
Salvation Army Club <strong>Hameln</strong> Civ 41938<br />
UWO 28 Engr Regt <strong>Hameln</strong> Mil 2486<br />
WRVS Centre Hamlen Mil 2318
<strong>Hameln</strong> 2012 5<br />
UK & BFG Websites<br />
Adventure Sports Online<br />
www.adventuresports.co.uk<br />
Army Benevolent Fund<br />
www.armybenfund.org<br />
Army Families Federation<br />
www.aff.org.uk<br />
Army Welfare Service – Home<br />
Page<br />
www.army.mod.uk/aws<br />
British Army – Home Page<br />
www.army.mod.uk<br />
Directory of Essential Services<br />
www.scoot.co.uk<br />
Ex-Service Housing<br />
www.haighomes.org.uk<br />
Help With Moving Home<br />
www.iammoving.com<br />
Information on UK<br />
Neighbourhoods<br />
www.streetmap.com<br />
Information on your Local Area<br />
www.upmystreet.com<br />
Joint Service Housing Advice Office<br />
www.mod.uk/jshao<br />
Naval Families Federation<br />
www.nff.org.uk<br />
Postal Services<br />
www.bfpo.mod.uk<br />
RAF Families Federation<br />
www.raf-ff.org.uk<br />
Royal Air Force Community<br />
Support<br />
www.rafcom.co.uk<br />
Royal Air Force – Home Page<br />
www.raf.mod.uk<br />
Royal British Legion<br />
www.britishlegion.org.uk<br />
Royal Marines – Home Page<br />
www.royalmarines.mod.uk<br />
Royal Navy – Home Page<br />
www.royal-navy.mod.uk<br />
Royal Navy & Royal Marines Community<br />
Site<br />
www.rncom.mod.uk<br />
SSAFA/Forces Help<br />
www.ssafa.org.uk<br />
Submariners Association<br />
www.submarinersassociation.co.uk<br />
Yellow Pages<br />
www.yell.com
6 HaMELN 2012<br />
Organisation of Units in <strong>Hameln</strong><br />
The Station Commander is the Commanding Officer of 28 Engineer Regiment in<br />
Gordon Barracks.<br />
Gordon Barracks<br />
HQ <strong>Hameln</strong> Station<br />
Housing and Community Support Office<br />
41 Army Education Centre<br />
Inspectorate of Engineer Resources (IER)<br />
RMP Police Post – 110 Pro Coy RMP<br />
Medical and Dental Centre<br />
<strong>Hameln</strong> Detachment 99 Postal and Courier Squadron RLC<br />
Defence Estates (<strong>Hameln</strong>)<br />
The Trident Centre including: Unit Welfare Office, HIVE, Homestart, Tax Free Shop,<br />
Petrol Coupons, BFG Registrations & Coffee Shop.<br />
28 Engineer Regiment<br />
23 Amph Engr Sqn, 65 Fd Sp Sqn, 42 Fd Sqn, 64 Hq & Sp Sqn<br />
412 Amph Engr TP (V), 28 Engr Regt Wksp REME<br />
<strong>Hameln</strong> Office, Paderborn Garrison Labour Support Unit RLC<br />
The GLSU controls the employment of dependants and German civilians within<br />
the barracks. If you are interested in getting a job while you are here, you should<br />
register with them.<br />
Services Liaison Officer<br />
The Services Liaison Officer negotiates with German Authorities to ensure that they<br />
provide the Forces with the support and facilities required to carry out their military<br />
mission. He also ensures that the Forces understand their obligation to pay due<br />
regard to German interests. He encourages British German community relations,<br />
helps both sides in their official and social contacts and is available to give advice<br />
on protocol matters, sporting activities, Press and Public Relations. This office may be<br />
contacted on <strong>Hameln</strong> Military 2209 or <strong>Hameln</strong> Civil 917209.<br />
... in <strong>Hameln</strong><br />
everything for Building, Renovation and DIY
Housing & Accommodation<br />
Services<br />
Service Families accommodation and<br />
Families Information<br />
Station Housing and Community Support Office, <strong>Hameln</strong><br />
The HCSO Office is responsible to the Station Commander for the day-to-day<br />
administration and smooth running of the Station. In detail its function is to<br />
administer the SFAs and related facilities and to generally support the British<br />
Military and families in <strong>Hameln</strong>. In conjunction with the Welfare Office it will<br />
arrange your move in to SFAs and in due course your move out. It will administer<br />
your requirements whilst in occupation of your SFA by arranging repairs as<br />
necessary, liaising with the Defence Estates on matters of furnishings, heating,<br />
decoration of quarters etc.<br />
At the HCSO you will find experienced staff who are there to assist you and to help<br />
make your stay in <strong>Hameln</strong> a pleasant and happy experience. They will be able to<br />
help you if you should have any queries to which you cannot find the answer in this<br />
Guide. Queries, for example, on housing matters, fuel and light and amenities within<br />
the Station. If you cannot find what you need in the Guide, please contact the HCSO,<br />
<strong>Hameln</strong> Mil 2207.<br />
Defence Estates (Facilities Manager)<br />
The Facilities Management Office became part of Defence Estates Europe on 1<br />
April 2005. The office is located on the second floor of block 10 Gordon Barracks.<br />
The responsibility of the Facilities Management Office in Germany remains the<br />
same as its counterpart in UK. Some more notes on this and repairs can be found<br />
later in this Guide. Helpline is Civ – 917251, Mil – 2251.<br />
28 Engineer Regiment Welfare Office – Block 9<br />
Introduction. The aim of the Welfare Office is to provide a focal point within the<br />
Regiment for all families and Single Soldiers to fulfill their administrative needs.<br />
Advice and assistance can be obtained through the office on all matters relative to<br />
the family, whether married or single.<br />
Function. There is no limit to the functions carried out by the the Welfare Office, if<br />
there is an issue/problem the solution can also be found. Primary functions are:<br />
a. Family Welfare. The Unit Welfare Officer or Welfare SNCO will deal with many<br />
family welfare issues/problems, minor or major, and can give advice on many family<br />
concerns. This will always be carried out in the strictest of confidence, and if need be<br />
away from camp/SFA in a neutral location.<br />
b. MOD Form 1132. These are the forms for the application of married quarters<br />
whether posted in or out of the Regiment. Housing application available online via<br />
Army Intranet.<br />
c. F/MOV/713. Application for furniture movement services now available online at<br />
Agility Logistics. www.agilitylogistics.com
8 HaMELN 2012<br />
d. Move In/Move Out. This is the phrase used to take over or hand back a married<br />
quarter on posting.<br />
e. Visit of Relatives. Close relative visitor forms available for parents and siblings<br />
only.<br />
f. ID Cards. For wives and children aged 8 and over.<br />
g. NaaFI Shopping Permit Ration Cards. Certain goods purchased in the NAAFI<br />
are rationed and can only be obtained on a ration card.<br />
h. Fuel and Light. Charges for fuel and light can be waived on shared facilities<br />
during a family’s absence from the quarter. Application is to be made through UWO<br />
before departure.<br />
i. Transport. In certain cases welfare transport can be arranged for families.<br />
Location. The Welfare Office is situated in the ground floor of Block 9, Gordon<br />
Barracks.<br />
Office timings: Mon-Fri 0900-1500 hrs<br />
Contact numbers: Welfare Officer – Ext 2485<br />
Welfare Office – Ext 2486, Fax 2487<br />
From a Civil phone: <strong>Hameln</strong> (05151) 917486 or 917485<br />
The Welfare Officer or SNCO is always on call.<br />
NB. During silent hours through the Regimental Orderly Officer via<br />
Guardroom 917228.<br />
Summary. The Welfare Officer is there to assist you; there is no limit to our function,<br />
if in doubt call for advice. There is never a need to sit in confusion, one call could<br />
solve all your concerns. No problem is too small or too great.<br />
Remember: If we can’t help, we always know someone who can.<br />
Location of Service Families<br />
accommodation (SFa)<br />
<strong>Hameln</strong><br />
Within <strong>Hameln</strong> Service Families Accommodation is spread over a wide area of the town.<br />
The majority of the properties are flats, garages tend to be in short supply. The Housing<br />
and Estate Managers can be contacted through HCSO, Block 10, Ext 2207 or 2205.<br />
An Der Humme<br />
This is an Estate of 56 SFA C&D types.<br />
Afferde<br />
This is a modern estate of 72 SFA (C types only) some 4 km to the south-east of the<br />
town of <strong>Hameln</strong>. All properties are flats and there are some garages. The Housing<br />
and Estate Manager are responsible for all quarters on the estate. Ext 2205.<br />
Rinteln & Bückeburg<br />
Both these areas provide accommodation for the staff of Prince Rupert School, as well<br />
as military families when required.
HaMELN 2012 9<br />
Service Families Accommodation in Afferde.<br />
Weser Primary School.
10 H A m e l n 2 0 1 2<br />
action on Outbreak of Fire<br />
Immediate Action<br />
In the event of fire, the following procedure is to be carried out:<br />
• Shout “FIRE, FIRE’’ repeatedly to summon help.<br />
• Fight the fire with the extinguishers that are available.<br />
The Fire Brigade should be called to all outbreaks of fire by the following means:<br />
• Telephone the Civilian Fire Brigade on Civil 112 (Feuer on dial).<br />
The senior persons present should take the following action:<br />
• Evacuate all persons from the house or block of flats and check that<br />
everyone is accounted for.<br />
• Muster all heads of families and fight the fire with appliances available.<br />
• Collect statements from witnesses after the fire is out.<br />
• Report the fire to your Housing and Estate Manager and to the HCSO’s<br />
Office immediately, or as soon as possible when a fire occurs after duty<br />
hours or at weekends. Civ 917207 Mil 2207.<br />
Follow up Action<br />
• Ring your Unit Duty Officer/NCO and ensure that they inform the Divisional Fire<br />
Adviser HQ 1 (UK) Armd Div that a fire has occurred.<br />
• Inform your Housing and Estate Manager and ask him to inform the HCSO,<br />
<strong>Hameln</strong>.<br />
• On the next working day, inform your Unit Fire Officer who will contact the Div Fire<br />
Advisor and GWA.<br />
Housing and Estate Managers<br />
There are three Housing and Estate Managers responsible for all Service Families<br />
Accommodation (SFA) in <strong>Hameln</strong> Station. They should be regarded as your ‘friendly<br />
local landlord’ to whom all problems relating to your SFA should be addressed. They<br />
can be contacted on:<br />
<strong>Hameln</strong> Mil 2205 or Civ: 917205<br />
Emergency Call Out<br />
After normal working hours the Station Duty Officer will deal with emergencies – an<br />
emergency being a situation which cannot wait until the next working day, being<br />
a hazard when life or health are in danger, or that the building is in danger of<br />
extensive damage. Individuals, or occupants of married quarters and hirings, are<br />
to deal only with the unit Guardroom when requesting emergency repairs. Contact<br />
numbers are as follows:<br />
Mil Ext 2228 Civ 917228<br />
When reporting an emergency please ensure you give exact details of the type of<br />
emergency.
<strong>Hameln</strong> 2012 11<br />
Information for Occupants<br />
Frost Precautions<br />
The following frost precautions should be taken in winter:<br />
• Entrance doors and windows to flats and cellars should be kept closed.<br />
• Windows may only be opened when the risk of condensation is high,<br />
i.e. when bathing, cooking, washing clothes or similar occasions.<br />
• Families going on leave should leave radiators on and windows closed.<br />
All radiators should be kept on to maintain the flow of hot water.<br />
No one without authority is permitted to operate heating systems or boiler installations<br />
in multiple blocks of married quarter flats. This is the responsibility of the Facility<br />
Manager, Housemasters and Housing and Estate Managers.<br />
Refuse Collection<br />
Timings and locations vary from time to time. Occupants will be informed of details<br />
by their Housing and Estate Manager.<br />
Gardens<br />
Occupants of SFAs are responsible for keeping their gardens tidy and their<br />
lawns cut short. When the husband is on an official unaccompanied tour (such<br />
as Iraq or Afghanistan), Defence Estates facilities management may assume the<br />
responsibility for cutting the grass providing that the unit welfare office identifies a<br />
genuine welfare need.<br />
Cellars<br />
The <strong>Hameln</strong> area is subject to flash floods during heavy rain and cellars are<br />
particularly liable to flooding. It is therefore recommended that any items of<br />
household furniture, bedding, carpets etc, stored in cellars are raised at least one foot<br />
above the floor.<br />
Insurance<br />
Items of AD furniture in a SFA are on charge to the occupant of the SFA and a charge<br />
will be raised for any item which is damaged. This also includes items damaged while<br />
being stored in the cellar. Occupants are therefore strongly recommended to take out<br />
insurance against such an occurrence and to insure the fabric of the building against<br />
fire and frost damage.<br />
Use of SFAs for Profit-making Activities<br />
Anyone wishing to use their SFA for any profit-making activity, be it a business or a<br />
club, must first obtain permission of the Commanding Officer, in the first instance<br />
contact HCSO.<br />
Maintenance of all SFas<br />
Introduction<br />
This section of the Guide applies to all SFAs.<br />
What is the Facilities Management Office?<br />
Its function is to maintain and manage property for Government Departments and<br />
the Armed Forces. This section of the Guide mainly relates to the maintenance<br />
of your married quarter, and garage if you have one. In this context we are<br />
responsible for maintaining:
12 <strong>Hameln</strong> 2012<br />
a. The structure of the building, including doors and windows.<br />
b. The heating system.<br />
c. The electrical system.<br />
d. The hot and cold water pipework.<br />
e. The drainage system.<br />
f. The cooker.<br />
g. The sink unit, the kitchen cupboards and worktops.<br />
h. The wash basins, toilets and baths.<br />
i. The floors and floor coverings, except for carpets.<br />
j. The outside areas, including steps, paths including external paths and fences, but<br />
not gardens – weeding of pathways, cutting of hedges and maintenance of shrub<br />
borders is the occupants responsibility.<br />
Any request for repairs, to any of these items, should be passed to your Housing and<br />
Estate Manager; or to the DE Help Desk. Tel: <strong>Hameln</strong> Mil 2251, Civ 917251, in<br />
Room 207, Block 10, Gordon Barracks.<br />
We are not responsible for carpets, furniture, cooking implements, plates, knives,<br />
forks etc. If you have problems with any of these items, you should contact your<br />
Housing Estate Manager. DE Help Desk is your first point of contact if you wish<br />
to report a fault or repair to your married quarter. Faults and repairs are reported<br />
through our Helpline 917251 (Mil Ext 2251). If our tradesmen ‘cold call’ and you are<br />
not in they will leave a yellow card (written in both English and German). If you have<br />
received one of these cards, please call me on 917475 mil ext 2473, we can then<br />
book an appointment.<br />
The Maintenance of your SFA: Our Objective<br />
To provide the best standard of maintenance with the funding allocated.<br />
Maintenance Work Categories<br />
a. Very urgent (also sometimes described as emergency repairs).<br />
b. Urgent.<br />
c. Routine.<br />
Very Urgent Repairs<br />
This is where there is a hazard to life, health or property: when gas, water or sewage<br />
is seriously leaking and you are unable to stop it: or when there is a serious electrical<br />
fault and you cannot isolate it. In addition, if your heating fails in the winter and you<br />
do not have enough portable heaters to keep the temperature above 0°C, then this<br />
will be treated as a very urgent repair. If you experience any of these extremely serious<br />
problems you should:<br />
a. If it concerns leaking water and gas, try to turn off the main supply.<br />
b. If it concerns electricity, try to turn off the main electric supply.<br />
c. If it is during working hours, report the problem immediately to the Housing and<br />
Estate Manager. If it is outside working hours, you must contact the Duty Officer<br />
through the Guard Room.<br />
Urgent Repairs<br />
This describes a defect which, if not repaired quickly, would seriously inconvenience<br />
you, or would lead to deterioration of your married quarter. Defects of this type<br />
should be reported to the Housing Estate Manager as soon as possible during normal<br />
working hours.
<strong>Hameln</strong> 2012 13<br />
Routine Repairs<br />
This describes the remainder of the defects that would occur in your SFA.<br />
Response Times<br />
This is the time it should take us to repair a defect. These response times have been<br />
agreed between the Army and DE. Very urgent repairs should be completed within 24<br />
hours; however, this does not apply at weekends or public holidays, when we can only<br />
provide a limited service usually by the station duty officer authorising a nominated<br />
contractor to be called out – via DE. Urgent repairs should be completed within 7<br />
days, and routine repairs within 2 months.<br />
Gardens<br />
You are responsible for maintaining the garden and external cleaning of footpaths of<br />
your SFA. You are also responsible to maintain and cut any hedges, ensuring they do<br />
not exceed 1.8m in height or hinder public pathways. We only carry out the major<br />
pruning of trees and the removal of dangerous trees. In addition, if instructed by the<br />
SHCSO, we will cut the grass when the head of the household is absent on duty for<br />
more than 14 days. However, we will only accept this responsibility if the garden is in<br />
good condition when the head of the household departs. Snow and leaf clearance is<br />
your responsibility.<br />
Barrack Damages<br />
You do not have to pay for repairs carried out in your SFA, except for the cost of<br />
repairing damage which, in our opinion, is not due to fair wear and tear. In these<br />
circumstances we inform the Housing and Estate Manager of the cost of the repair,<br />
and the Army then decide whether the cost should be charged to you as a Barrack<br />
Damage.<br />
How to Report Defects<br />
This is where you can help us to give you a better service. The more information you<br />
give the Housing and Estate Manager or help desk when you report a defect, the<br />
easier it is for us to ensure we send the right workmen with the right spare parts, and<br />
hence ensure the repair is carried out as quickly as possible. An example will help to<br />
illustrate this point.<br />
If there is a fault on your cooker. You might tell the Housing and Estate Manager that<br />
your cooker is not working.<br />
However, if you told the Housing and Estate Manager that you had an electric cooker<br />
and the back left-hand ring had stopped working, then we could be certain that the<br />
workmen would be able to repair the cooker straight away. Instead of having to visit<br />
your quarter to find out the problem, return to the stores to get a spare part, and then<br />
return to carry out the repair. It would also be beneficial if you suggest times you are<br />
available for access.
14 <strong>Hameln</strong> 2012<br />
Do-It-Yourself Repairs or Improvements<br />
With the exception of minor painting, you are not allowed to carry out ‘do-it-yourself’<br />
repairs or improvements to your quarter. If you wish to carry out any painting, you<br />
must first obtain our approval via your Housing and Estate Manager.<br />
General Advice<br />
Always have a torch available. When problems occur with your electrical installation<br />
or appliances, turn off your supply at the intake control. Know where this control<br />
is and how to operate it. If your supply has failed, unplug all portable appliances<br />
and switch off all lights (and heaters if you have any directly connected); reset your<br />
supply; switch on your lights one at a time; if your supply stays on then the fault is<br />
in one of your appliances. It may be that the fault is on one light; in this case, by<br />
keeping the light ‘off’ or isolating the one affected circuit, you can use all items in<br />
the remainder of the house. Never attempt to repair appliances that are plugged<br />
in; always unplug them first.<br />
Know where you can turn off your water supply, and if you have leaks then turn off the<br />
supply. Know where your supplementary valves are and what they control; you may be<br />
able to locally isolate a problem and then use the remaining facilities.<br />
If you have a gas supply, know where the supply can be isolated. If you suspect any<br />
kind of a problem or leak then turn off your supply. If the problem is on your boiler,<br />
turn off the gas and electric supply to your boiler.<br />
If the problem is on your gas cooker then disconnect the flexible pipe from the gas<br />
wall socket by your cooker. Turn off at main stop cock.<br />
If you are leaving your quarter for a period during the winter then leave your<br />
boiler on, turn down your room temperature control to 8°-10°C, shut all windows,<br />
leave all radiators on and leave all internal doors open; turn your domestic hot<br />
water cylinder (if you have one) control down to 15°C. Ask a neighbour to check<br />
your boiler once a day.<br />
In autumn/winter time check your attics and cellars to ensure all windows are closed.<br />
If you have an external tap (for garden perhaps), turn off stopcock inside your quarter<br />
(it should be labelled), and drain the water from the pipe feeding the tap. Turn this on<br />
again in late spring when there is not likely to be any more heavy frosts.<br />
Ventilate your SFA on a daily basis at regular intervals. This will reduce the chance or<br />
possibility of mould growth.<br />
Conclusion: We hope these notes will help you. If you follow the advice it will assist us<br />
in providing you with a reasonable service.
<strong>Hameln</strong> 2012 15<br />
The Joint Service Housing advice Office<br />
(JSHaO) – Helping you to civilian<br />
housing solutions<br />
What is the JSHAO?<br />
The JSHAO provides Service persons and their dependants with housing information<br />
and advice. We also, where possible, help you to obtain placement in social housing<br />
on leaving the Service. We can also help sevice welfare/compassionate cases and<br />
separated families from overseas to find appropriate housing on return to the UK.<br />
Helping you to civilian accommodation<br />
The JSHAO runs ‘Housing Solutions’ and “Housing Options” briefings for Service<br />
Personnel. The Solutions briefings are designed as mid career presentations to<br />
highlight the need to make early provision for your civilian housing. The ‘Housing<br />
Options’ briefs are run in Resettlement Centres in the UK and Education Centres<br />
in Germany, Cyprus and Gibraltar. These one day briefs are designed to give you<br />
the information to help you make informed choices on your civilian housing. While<br />
Housing Options are normally attended in the last 2 years of Service, any Service<br />
person and/or their partner is welcome at any stage of their Service.<br />
What information do we hold?<br />
We can obtain information and contacts for most of the UK’s social housing sector<br />
which includes council housing and housing association homes. We can provide you<br />
with pamphlets and information sheets on the multitude of different subjects regarding<br />
housing provision. Very often these days we will direct you to the appropriate web site.<br />
All this information is available to you, just call or e-mail our office.<br />
The MOD Referral Scheme<br />
The JSHAO runs the Ministry of Defence Referral scheme. This scheme may be able<br />
to help you if you are looking for housing association housing on leaving the Service.<br />
Information and an application form can be found on our website or call the office<br />
and talk to the MOD Referral Scheme Coordinator.<br />
Affordable Housing<br />
With UK house prices still high lots of Service personnel express interest in schemes<br />
which share the cost of housing with some form of government backed ownership<br />
plan. HomeBuy helps successful applicants to buy their home using a government<br />
interest free loan to fund part of the property. These schemes are generically known<br />
as HomeBuy schemes. Service personnel are recognised as Key Workers and as such<br />
have priority access to these schemes. For details of the schemes and options go to<br />
the JSHAO website. If you have any queries then come back to the JSHAO staff with<br />
them.<br />
Buying your own house<br />
Buying a house is one of the most exciting things you ever do. However, it is also<br />
one of the most daunting. The JSHAO has factsheets that explain the process. We<br />
can advise on websites you will find useful to get details of properties, solicitors and<br />
surveyors. We can even point you in the right direction to help you find the right<br />
mortgage.
16 <strong>Hameln</strong> 2012<br />
For those of you thinking of building your own home we have some very practical<br />
advice and information.<br />
Help from the Services<br />
In 1996 the MOD introduced the Long Service Advance of Pay Scheme for Army and<br />
RAF personnel (the scheme has been available to Naval personnel for many years).<br />
The JSHAO holds details of the scheme. Never commit yourself to purchase until you<br />
receive confirmation from the Tri-service LSAP centre of your eligibility for the loan.<br />
JSHAO monthly magazine ‘Housing Matters’<br />
Ten months a year the JSHAO produces a magazine. It contains lots of information<br />
designed to help you when you are considering your civilian housing. Copies should<br />
be easily available within your unit but if you have difficulty in obtaining a copy please<br />
ring the JSHAO or visit our website.<br />
How to contact us?<br />
We have lots of information that may be useful to you so why not contact us.<br />
JSHaO on line: www.mod.uk/jshao<br />
JSHAO<br />
HQ Land Forces, Building 183, Trenchard Lines, Upavon, Wiltshire SN9 6BE<br />
Tel: 01980 618925<br />
E-mail: LF-JSHaO-mailbox@mod.uk<br />
Mil: 94344 8925<br />
SPACES – Single Persons Accommodation Centre for the Ex-Services<br />
If you are single and about to leave, SPACES may be able to help you to find<br />
somewhere to live. SPACES is tasked by MOD to help place single Service leavers in<br />
appropriate accommodation as they leave. It is located within the Resettlement Centre<br />
at Catterick Garrison, North Yorkshire.<br />
SPaCES<br />
Regional Resettlement Centre, St aidans Road, Catterick Garrison,<br />
North Yorkshire, DL9 3aY.<br />
Tel: 01748 833797 Fax: 01748 835774<br />
E-mail: spaces@echg.org.uk<br />
SSAFA Forces Help Housing Advisory Service<br />
Once you leave the Forces and/or MOD accommodation, you can still get<br />
information, help and advice with your housing problems from SSAFA Forces Help,<br />
19 Queen Elizabeth Street, London SE1 2LP or ring 0207 463 9398. This service<br />
is available to your dependants and wider family (parents, etc) whilst you are still<br />
serving.
Adult /Children's Education /<br />
Youth Activities<br />
Schools and Kindergartens<br />
Weser School<br />
Foundation Stage Unit<br />
<strong>Hameln</strong> Civil 05151 783237<br />
Headteacher: David Berry M.Ed Hons<br />
Deputy Headteacher: Emma Scarisbrick<br />
This is a good school that treats every child as an individual. Learning, high<br />
quality care and support are at the heart of Weser Primary School.<br />
Parents can receive a School Information Booklet and admissions forms from the<br />
secretary by telephoning the number above during working hours.<br />
Weser School, is located on the NW side of town adjacent to the RMP building<br />
and the Gundolph park. Access to the school is via Bertholdsweg, a minor<br />
road which starts at the Martkauf Supermarket, continues around the Meadow<br />
Kindergarten building and into the school grounds.<br />
The school is a modern, purpose-built design. There are two playgrounds each<br />
with climbing apparatus and the building is surrounded by extensive grassed areas.<br />
The large German Sportshall adjacent to the school is also used by the children<br />
throughout the year.<br />
Children have the opportunity to learn to swim in pools close to the school and the<br />
older children have the choice of attending various sporting or creative club activities<br />
after school. Local day trips are organised for all classes throughout the year for<br />
children to experience and enjoy places of historical and geographical interest.<br />
Y3, Y4, Y5 and Y6 children are annually invited to take part in residential trips in<br />
the Summer Term. Venues for these trips are German Youth Hostels, throughout<br />
Germany or St Viet in Austria for skiing. New children are placed in classes with<br />
children of similar age and taught by teachers who have full United Kingdom<br />
professional qualifications. All children are taught those subjects stipulated in the<br />
National Curriculum of England and Wales.<br />
Most children transfer to Prince Rupert School, Rinteln, in the September following<br />
their eleventh birthday.<br />
Parents with children of nursery or primary school age arriving in the Station can<br />
visit the school for registration by appointment. Parents and children can then look<br />
around the school before the children start the following morning.<br />
Children are transported to and from school on buses organised by the HCSO staff.<br />
The school publishes weekly newsletters to keep parents informed of the various<br />
aspects of school life. Parents are always welcome in school.
18 HaMELN 2012<br />
Prince Rupert School BFPO 31<br />
Prince Rupert School is the secondary school for students in <strong>Hameln</strong> Station aged<br />
11-18 years. In March 2011 the school received a full OFSTED inspection and<br />
was judged to be outstanding over all. The opening lines of the inspection report<br />
state:<br />
'Prince Rupert School is an outstanding school that has the highest expectations of its<br />
students and a determination that they will achieve their best. The school makes this<br />
happen by taking exceptional care of students and ensuring that provision for them<br />
meets their changing demands and needs.'<br />
Further details of the School's achievements can be found by reading the full OFSTED<br />
report which can be found on their website or accessed via the school's website at<br />
www.princerupert.de<br />
The school caters for all abilities in the age range 11 to 19. It is generously staffed<br />
with experienced, fully qualified teachers and support staff and there is a long<br />
record of success in all aspects of school life. There is excellent, purpose-built<br />
accommodation and a full range of facilities on a site overlooking the picturesque<br />
Weser valley in Rinteln.<br />
The school follows the English National Curriculum in the first three years and<br />
then 14-16 year old students opt for a good range of GCSE and vocational<br />
qualifications. There is also the opportunity for extended courses involving<br />
preparation for employment where work experience is a significant part of the<br />
course. Post 16 there is a wide range of courses at level 2 and level 3 which include<br />
AS, A2, GCEs, BTEC and NVQ qualifications. All sixth form students have the<br />
opportunity to gain ICT qualifications through the ECDL. There is a strong emphasis<br />
on the pastoral care of students, and the school maintains a happy, friendly<br />
atmosphere with high standards of behaviour.<br />
Each year there is a varied programme of citizenship and extra-curricular activities<br />
including sport, the arts, study support and residentials. There are normally later buses<br />
for thhose involved with activites on Tuesdays and Thursday. The normal school day<br />
runs 0840-1525 hrs except for Mondays when there is a later start of 0915. This is to<br />
accommodate the school's weekly boarding students who travel from further afield.<br />
When parents arrive in Station they will need to complete an application form (SCE<br />
3001). This, along with a full school brochure, is available from the school. Parents<br />
should contact the school to arrange an admission appointment. This is essential<br />
in order to ensure that the right personnel are available to complete the admission<br />
procedure. At least one parent should accompany the child at the admission<br />
appointment and they should bring a copy of the child's birth certificate, their last<br />
school report and information about the child's national curriculum levels. The<br />
previous school should have provided this latter piece of information, unless the child<br />
is transferring from a school outside of England or Wales.<br />
The HCSO should be contacted with regard to school transport. General information<br />
about particular courses or advice about the education of secondary age children<br />
may be sought from the Headteacher. Appointments and further information can be<br />
obtained by telephoning 05751 970320 (Military 84 2320).<br />
Boarding Schools<br />
Please refer to the Directory of UK Boarding Schools in this Guide. Details of Boarding<br />
School Allowances obtainable from Sqn Military Accountants.
HaMELN 2012<br />
Meadow Kindergarten/Crèche<br />
Meadow Kindergarten provides a high standard of care for children aged 20<br />
months to 3 years of age. You will find us located in the RMP building next to the<br />
Weser School.<br />
Meadow Crèche provides a warm caring environment for our younger children aged<br />
from 3 months to 20 months.<br />
Both premises are registered and inspected annually by our Early Years Inspector.<br />
For more information contact the Supervisor on ext 2387, Civil 4079127.<br />
19
20 HaMELN 2012<br />
41 army Education Centre<br />
41 AEC (<strong>Hameln</strong> LC) is situated on the middle floor of Block 11, Gordon Barracks.<br />
It provides the normal range of facilities for serving personnel, including CLM, MLAT,<br />
Resettlement Advice, Army Learning Centre, Basic Skills, Library and Personal and<br />
Community Development Learning Courses. In addition a wide range of services are<br />
available to Service personnel, UK based civilians and their dependants as follows:<br />
Personal and Community Development Learning Courses (PCDL)<br />
PCDL courses are held in 41 AEC (Hamlen LC) during the day or in the evening. The<br />
range of subjects offered varies according to demand and the availability of suitable<br />
instructors, but normally includes German and IT courses as well as vocational<br />
courses such as First Aid and Card Making.<br />
41 AEC (<strong>Hameln</strong> LC)<br />
We are always interested in expanding the range of courses on offer. So if you are<br />
interested in passing on your knowledge please contact 41 AEC (<strong>Hameln</strong> LC) on<br />
<strong>Hameln</strong> Mil: 2296 or Civ: 917296. We offer very good rates of pay.<br />
German Language Courses<br />
German Language Courses are run as part of the PCDL course programme. All<br />
Serving Military Personal may attend these courses free of charge. Dependants<br />
will need to pay a small course fee. Language tapes and CD ROMS may also be<br />
obtained from the Station Library.<br />
Civilian Examinations<br />
Members of the Station can sit a wide range of civilian examinations for which they<br />
have prepared either in the UK, Germany or elsewhere; these include the various<br />
Examining Boards (GCSE, A levels, OCR City and Guilds of London Institute and<br />
others). People unsure of their eligibility or readiness for examinations can obtain<br />
guidance from the Centre. In keeping with developments in the UK, the Centre can<br />
also offer advice about National Vocational Certificates (NVQs), in particular in<br />
Management.<br />
Resettlement Advice<br />
For those people leaving the Service, 41 AEC (<strong>Hameln</strong> LC) offers a resettlement<br />
facility. The decision about selecting a second career can be aided by the use of the<br />
computer programmes available in the Centre. There is plenty of material available to<br />
help find suitable training and help with the search for a new career.<br />
Basic Skills<br />
41 AEC (<strong>Hameln</strong> LC) can offer advice and support for soldiers and dependants with<br />
Basic Skills needs and dyslexia. Contact Mil 2244.<br />
The Army Learning Centre<br />
The Army Learning Centre (ALC) is an internet based facility, offering courses on a<br />
wide variety of subjects. Contact <strong>Hameln</strong> Mil 2460 for more details.<br />
Punchlines<br />
Punchlines is your Garrison magazine, providing news and topical information for British<br />
Forces personnel based in Paderborn Garrison. The magazine is delivered free, each<br />
month, to every married quarter, school, unit and welfare centre in the garrison. Inside<br />
you will find useful information, news of events and what’s on in your local area.
HaMELN 2012<br />
Library Service<br />
The Army Library Service in <strong>Hameln</strong> is co-located within 41 AEC (<strong>Hameln</strong> LC). It offers<br />
a wide variety of CDs and books including a Military and Children’s section. Contact<br />
<strong>Hameln</strong> Mil 2458.<br />
How to Contact 41 AEC (<strong>Hameln</strong> LC)<br />
Visitors are welcome to call at the office in 41 AEC (<strong>Hameln</strong> LC) at any time<br />
during normal working hours or to ring the Centre Office on <strong>Hameln</strong> Mil 2296.<br />
The Education Officers and Centre staff are always ready to give advice and help<br />
with problems of an educational nature.<br />
Welcome to our 4 Star Hotel.<br />
Feel at home in our open and airy rooms.<br />
Relax after a busy day in our Sauna- or Fitness Area<br />
or take a break from your daily routine on our<br />
terrace next to the Weserpromenade.<br />
Single room € 103,00 incl. breakfast<br />
Double room € 132,00 incl. breakfast<br />
Güse Hotel GmbH Tel: 0 51 51 - 90 10<br />
Münsterwall 2<br />
31787 <strong>Hameln</strong><br />
Fax: 0 51 51 - 90 13 33<br />
E-Mail: info@hotel-stadthameln.de<br />
Internet: www.hotel-stadthameln.de<br />
21
22 HaMELN 2012<br />
Glasses Frames | Sunglasses, e.g.<br />
Ray Ban & Oakley | Contact Lenses, e.g.<br />
Coloured Lenses | Eye Test<br />
STADT-GALERIE<br />
PFERDEMARKT 1 31785 HAMELN<br />
Telephone 0 51 51/9 56 53 63<br />
bpm-computer ®<br />
bpm-computer ®<br />
✓ Hardware<br />
✓ Software<br />
✓ Networks<br />
✓ Repairs<br />
✓ Advice<br />
Telephone: 05151/958227 Prop.: Ulrich Uthe<br />
05151/959944 Fischpfortenstr. 7<br />
Fax: 05151/958497 31785 <strong>Hameln</strong><br />
www.bpm-computer.de • e-mail: info@bpm-computer.de<br />
Opening times: Mon-Fri 9-18.30 hrs • Sat 10-16 hrs<br />
DRUG WATCH<br />
If you have any<br />
information about ...<br />
CRIMELINE<br />
Freephone<br />
JHQ Rheindahlen<br />
CIVIL<br />
0130 84 22 22<br />
... DRUGS OR USERS<br />
WHERE TO GET HELP
Medical and Health Services<br />
Medical/Dental Centre<br />
A Brief Introduction to <strong>Hameln</strong> Medical Centre<br />
The Medical Centre is located in Block 11 of Gordon Barracks, which is behind the<br />
block on the right hand side as you enter the Barracks.<br />
There is parking available in front of the Medical Centre or on the main parade square.<br />
We have two Doctors providing daily clinics as follows:<br />
Soldier’s Sick Parade 0800-0900 hrs<br />
Families Clinic from 0900 hrs<br />
The Nurses operate a daily clinic by appointment:<br />
Soldier’s Sick Parade 0800-0900 hrs<br />
Families Clinic from 0900 hrs<br />
They also hold Asthma, Well Man, Well Woman and Smoking Cessation clinics. All<br />
clinics operate on an appointment basis, which can be booked by calling the Medical<br />
Centre on <strong>Hameln</strong> Mil 2428 (Civil 05151 917428).<br />
Wednesday it is open 0800-1230 hrs due to Staff Training<br />
Emergency Cover<br />
The Medical Centre is open Monday to Friday 0800-1700 hrs only. Wednesday is<br />
open 0800-1230 hrs due to staff training.<br />
There is an out of hours emergency telephone service provided outside the Medical<br />
Centre opening hours which is manned by a Nurse Assistant and two Nurses.<br />
The Emergency Telephone Number is:<br />
<strong>Hameln</strong> Military 2333 (Civil 05151 917333)<br />
In an absolute emergency go straight to the following local hospital:<br />
A&E, Sana Klinikum<br />
Transport<br />
Transport to the Medical Centre from Quartering Areas is published around the Station.<br />
This transport is timetabled and combined with the NAAFI and amenities transport.<br />
The GTO provide transport to the Gilead Hospital, Bielefeld and it must be prebooked<br />
via the Medical Centre reception. At least 48hrs in advance.<br />
A Brief Introduction to <strong>Hameln</strong> Dental Centre<br />
The dental centre is co-located with the Mediacal Centre in block 11 of Gordon Barracks.<br />
There is parking available in front of the Dental Centre or on the main parade square.<br />
We have a Dentists providing daily clinics as follows:<br />
Sick Parade Mon 0800-0830 hrs & 1430-1500 hrs<br />
Sick Parade Tue – Fri 0800-0830 hrs<br />
Routine appointments Mon – Thurs 0800-1630 hrs<br />
Fri 0830-1430 hrs
24 HaMELN 2012<br />
Treatment is available to all service personnel and their dependants, UKBC's and NAAFI<br />
staff. A dental charge will be levied at current NHS rates for all non service personnel.<br />
Some patients will be exempt from dental charges depending on exemption status. More<br />
details can be obtained from the Dental Centre.<br />
Referrals for specialist dental treatment are made by the Dentist to Hospitals and<br />
German Dental Practices in Bielefeld and Paderborn.<br />
Appointments are to be booked in person at the Dental Reception. Appointment<br />
cancellations can be made over the phone however more than 24 hours notice is<br />
required. If you have any questions please contact us on <strong>Hameln</strong> Mil 2431 (Civil<br />
05151 917 431).<br />
Out of Hours Emergency Cover<br />
Out of hours emergency dental treatment can be obtained by contacting MRS in<br />
Sennelager on Mil 79 2414 (Cilil 05254 982 2414).<br />
Sana Klinikum.<br />
View from the "klut" showing Gordon Barracks and the Sana Klinikum<br />
to the left of the bridge.
<strong>Hameln</strong> 2012<br />
SSaFa Forces Help Nursing Services, etc<br />
SSAFA Forces Help Community Health & Social Services.<br />
There is one full-time Health Visitor, and a Regional Child Health Nurse who work<br />
together to provide Child Health services in <strong>Hameln</strong>. There is one full-time Midwife<br />
and regional health visitor or Dr based in <strong>Hameln</strong>.<br />
The Health Visitor<br />
Health Visitors are nurses trained to work specifically in the community. The main aim<br />
of health visiting is to look at the long term health perspective and offer advice which<br />
will enhance the general health and well being of the community as a whole and the<br />
future generation in particular. Our main areas of work are:<br />
a. Health Education Projects & Health Promotion<br />
b. Emotional support and guidance to first time mothers<br />
c. Developmental assessments and monitoring children up to 5 years<br />
d. Immunisations and child health clinics<br />
e. Help and advice with behavioural, sleep and other child care problems<br />
f. Support for families with special needs or handicapped members<br />
g. Referral to other agencies<br />
h. Group work<br />
Child Health Clinic Times<br />
Thursday Medical Centre Immunisations<br />
by appointment<br />
Thursday Medical Centre Drop-In Clinic 1000-1200 hrs<br />
For more information on Home Visits and Baby Massage or to book an appointment<br />
please contact Reception on (civilian) 05151 917 428.<br />
Midwifery Service, <strong>Hameln</strong><br />
For full details of the Midwifery Service please phone Mil Ext 2428. If a midwife is not<br />
avaliable please leave a message at the Medical Centre Reception. 24 Hour on call<br />
midwife – 05254 9822414.<br />
Midwives are trained nurses who have a special interest in women’s health, especially<br />
pregnancy. We are involved with the ladies health from the time a pregnancy is<br />
planned until after delivery where the Health Visitors contribute to the care from<br />
approximately 10 days old. We also work alongside the Health Visitors in the Health<br />
Education Projects.<br />
Our main areas of work are:<br />
1. Pre-conceptual counselling<br />
2. Ante natal care<br />
3. Parent education classes<br />
4. Post natal care<br />
5. Breast feeding support<br />
6. Emotional support and advice for all new parents<br />
7. Referral to other agencies<br />
8. Post miscarriage counselling<br />
Midwives offer a 24 hour 'on call' service across British Forces Germany.<br />
25
26 <strong>Hameln</strong> 2012<br />
Don’t forget<br />
to check your<br />
batteries<br />
regularly.<br />
A smoke alarm<br />
with dead batteries<br />
is not a smoke alarm.
army Welfare Information<br />
Service (aWIS)<br />
No problem is too big or too small<br />
Station and Garrison<br />
Facilities<br />
The Army Welfare Information Service (AWIS) exists to give information and advice to<br />
Servicemen and women and their families<br />
Personal Advice & Information<br />
Trained personnel who are thoroughly experienced in most of the problems<br />
encountered by Service personnel and their families staff the Service.<br />
It doesn’t matter if the query is simple, routine, or difficult, of a personal or family<br />
nature - the staff of the Service will either answer your question or put you in touch<br />
with one of the military or civilian agencies who can provide you with help and<br />
assistance.<br />
There are few matters on which AWIS cannot give you sound and sympathetic advice.<br />
If you require any advice or information you can contact AWIS direct or via your local<br />
AWS Office, Unit Welfare Officer or HIVE.<br />
How to contact AWIS direct:<br />
By post:<br />
Army Welfare Information Service, HQ AWS, Building 183, Trenchard Lines,<br />
Upavon, Wiltshire SN9 6BE<br />
By Telephone:<br />
Military: 94344 5975<br />
Civilian: 01980 615975<br />
By email:<br />
LF-aWS-Welfareinformationservice@mod.uk<br />
Army Welfare Service<br />
ALL HELP AND ADVICE FROM AWIS IS FREE AND CONFIDENTIAL
28 <strong>Hameln</strong> 2012<br />
The Army Families Federation (AFF) is an independent organisation that provides a<br />
unique two-way communications link between the British Army and its families.<br />
AFF works hard to improve the quality of life for all Army families, and ensure that<br />
they are in no way disadvantaged because they ‘follow the flag’. AFF represents all<br />
members of a soldier’s family (including partners and wider family) and is recognised<br />
as their representative voice. AFF is consulted by the military, politicians, the media<br />
and national organisations on issues concerning Army families.<br />
Where to find AFF<br />
AFF can be found wherever there are Army families in the world. The hub of the<br />
network is AFF Central Office at Andover (Hampshire), and there are AFF Branches<br />
in Great Britain, Northern Ireland, Germany and Cyprus, with volunteers in overseas<br />
locations.<br />
AFF operates through a network of Co-ordinators who listen to and represent the<br />
views and concerns of Army families to the policy makers.<br />
AFF Co-ordinators can also help families with their individual issues. They can provide<br />
advocacy for families and signpost to the best professional organisation to provide<br />
assistance.<br />
Specialists<br />
AFF employs five Specialists who each concentrate on a particular area of concern for<br />
Army families, and deal with all aspects of that subject for AFF. The areas covered by<br />
the AFF Specialists are<br />
• Education, Childcare and Adult Learning<br />
• Employment and Training Specialist<br />
• Foreign and Commonwealth<br />
• Housing<br />
• TA and Reserve Forces<br />
These Specialists represent AFF at all relevant meetings with outside agencies, and<br />
offer guidance and information to families with queries or concerns in their subject.<br />
Contact details are as below:
<strong>Hameln</strong> 2012<br />
Education, Childcare and Adult Learning<br />
E-mail: ecal@aff.org.uk<br />
Employment and Training Specialist<br />
E-mail: et@aff.org.uk<br />
Foreign and Commonwealth<br />
E-mail: fc@aff.org.uk<br />
Housing<br />
E-mail: housing@aff.org.uk<br />
Territorial Army and Reserve<br />
Forces<br />
E-mail: ta@aff.org.uk<br />
The Journal - Army families’ own magazine<br />
The AFF publishes a quarterly magazine, the Journal, which promotes communication<br />
between Army families, wherever they live, on issues which affect their lives. It is full of<br />
interesting articles and useful information, keeping families up-to-date, and includes a<br />
lively Postbag column which brings current issues to the fore. The Journal is distributed<br />
FREE to all Army families worldwide. Visit www.afj.org.uk for further information or<br />
to download back issues.<br />
Giving families the chance to ask their own questions<br />
AFF holds a biennial Families Conference in London (with a similar event held in<br />
Germany and Northern Ireland in the intervening years), open to all Army families.<br />
The event offers a chance to hear from and ask questions to senior military personnel,<br />
politicians and executives from relevant agencies and departments.<br />
In other Branch areas, discussion groups and roadshows afford families the<br />
chance to raise questions and concerns regarding their Army family life to AFF and<br />
representatives from the local chain of command and welfare support agencies.<br />
Website<br />
Our website is a useful source of information for all Army families and offers up-todate<br />
news and information on our unique lifestyle. You will also find contact details for<br />
AFF Co-ordinators and Specialists, so if you’d like to ‘voice your views’,<br />
visit www.aff.org.uk.<br />
Social Networking<br />
Find us on Facebook at facebook.com/armyFamiliesFederation or search for<br />
‘AFF’ to join your local AFF Fan Page to get regular updates on important issues, and<br />
contribute to our surveys and debates. Follow us on Twitter at twitter.com/The_aFF.<br />
Subscribe to our email list at www.aff.org.uk and you can read the AFF blog at<br />
http://armyfamiliesfederation.blogspot.com/<br />
For further information on the<br />
army Families Federation<br />
call 05221 995 3180<br />
or email Germany@aff.org.uk<br />
www.aff.org.uk<br />
29
30 <strong>Hameln</strong> 2012<br />
Childminding<br />
No one may childmind in this station unless they are registered. A childminder is defined<br />
as any person minding one or more child/ren for payment, in their own home, for a<br />
period of 2 hours or more per day, who is not a relation of the child. It is important for<br />
the minder and the child’s parents to work together, as you will both be playing a central<br />
part in the child’s life. It is required by MOD that all childminders be registered with British<br />
Forces Early Years Service. All childminders are required to hold appropriate public liability<br />
insurance, your childminder supervisor will be happy to discuss this with you.<br />
If you wish to become a registered childminder or are a parent looking for a<br />
registered childminder in your area please contact the Army Welfare Service<br />
Childminding Co-ordinator on <strong>Hameln</strong> Mil 2447 or civil 917447.<br />
RELaTE BFG – Relationship Counselling<br />
Services<br />
RELATE BFG provides a confidential relationship counselling service at no cost to BFG<br />
entitled personnel.<br />
Counselling takes place at one of the ten RELATE Centres located at Fallingbostel, Hohne,<br />
Herford, Osnabrück, Bielefeld, Sennelager, Münster, Rheindahlen and Ramstein.<br />
All counsellors for RELATE BFG are selected from the BFG community and trained by<br />
RELATE in the UK.<br />
Appointments for counselling are made through our central office located at Rheindahlen<br />
which can be contacted by telephoning JHQ Mil 2826 or civilian 02161 472826.<br />
Waiting times for counselling vary from centre to centre but for anyone willing to travel to<br />
JHQ or Herford an initial interview is available within ten working days of first contact.<br />
So if you are experiencing difficulties within your relationship contact us before it<br />
is too late!<br />
Church Information<br />
Garrison Church<br />
Holy Nativity Church is the Garrison Church and is situated in Gordon Barracks<br />
behind the Junior Ranks Club. Full details of services and other activities are<br />
published in Punchlines.<br />
The Chaplain’s Office is in Block 9. His telephone number is <strong>Hameln</strong> Mil 2489.<br />
Alternatively you can phone him on Mobile: 0172 2086348. Please do not hesitate to<br />
contact the Chaplain at any time if you feel he may be of assistance as someone to whom<br />
you can talk in confidence about any personal or family circumstances.<br />
Services:<br />
Sunday Morning Service 1030 hrs<br />
First Sunday in the month: Family Service<br />
Last Sunday in month: Holy Communion<br />
Sunday School available for childen aged 3+<br />
Thursday 1930 hrs, Church Bible study and Fellowship<br />
Friday 1015 hrs, First Steps Mums and Tots held at Pipers Club<br />
Alpha Course, Baptism, Confirmation and Weddings arranged by contacting the<br />
Chaplain.
<strong>Hameln</strong> 2012<br />
Catholic Church of St Barbara<br />
The Catholic Church of St. Barbara is named after the Patron Saint of the Royal<br />
Engineers and is located on the First Floor, Block 11 (Gordon Barracks) above the<br />
Medical Centre.<br />
There is currently no regular Mass at St Barbara's Church. Ministry specific to<br />
Roman Catholic families and personnel may be arranged with the RC Chaplain,<br />
Paderborn Garrison. Contact the chaplins office for details (<strong>Hameln</strong> mil: 2489)<br />
Worshippers of all denominations are welcome to attend the Garrison Church if<br />
they wish to do so.<br />
Salvation Army<br />
The Pipers Club is run by the Salvation Army and is a popular family centre situated<br />
just outside Gordon Bks. It has its own café, patio and gardens and a welfare flat<br />
where visiting family and friends can stay. The Club also runs a variety of children's<br />
activities, including holiday clubs, birthday parties and seasonal church events. Tel:<br />
05151 41938.<br />
Youth activities<br />
Army Welfare Service in <strong>Hameln</strong> provides evening and school holiday activities<br />
throughout the year. We offer a variety of activities including Youth Club, Youth<br />
Forum, Duke of Edinburgh Award, Residentials including sailing/windsurfing, Trips to<br />
Theme parks, Activity Play areas, Zoos etc, Sports activities, Camping and Accredited<br />
Awards for young people.<br />
The Youth Centre is located in the attic area of Block 10, Gordon Bks. A variety of<br />
different Youth Club sessions cater for various age groups – Junior sessions from age<br />
8+ Senior sessions from Age11+.<br />
The Youth Centre offers a wide and varied programme and is planned through<br />
consultation with young people and very little is impossible. The centre has a variety<br />
of equpment including table top games e.g. pool, table tennis, Electronic games, Arts<br />
& Crafts and much more.<br />
Staffing. The staff team consists of paid and voluntary part time youth workers, drawn<br />
from Service personnel and their families, of which volunteers are always welcome.<br />
There is also a professional qualified full time youth & community worker.<br />
Working with young people is fun, exciting and a challenge. Volunteers are<br />
offered youth work training at a variety of levels and may gain a nationally<br />
recognised qualification in part time youth work, (In the UK this would assist you<br />
in obtaining a paid position)<br />
31
32 <strong>Hameln</strong> 2012<br />
For details of the current Youth programme and volunteering opportunities please contact<br />
Station Youth & Community Worker on (83) 2447 or civil 05151 917447 or youth club<br />
917455.<br />
British Scouts Western Europe – 1st Hamlen Scout Group<br />
Interested in Scouting?<br />
Would you like to see a Scout Group in your local area?<br />
Scouting provides a range of activities for both boys and girls in three separate sections.<br />
Beavers age 6-8 Cubs ages 8-10½ Scouts ages 10½-14<br />
If you wuold like to help open a Scout Group in this area please contact the District<br />
Commissioner for Germany at dc.germany@hotmail.com. Training is provide to help<br />
get you started.<br />
For more information see us at www.scoutBSWE.org or www.scout.org.uk.<br />
Brownies<br />
In the <strong>Hameln</strong> District there is the 2nd <strong>Hameln</strong> Pack. Adult leaders are always needed<br />
either as uniformed Guiders or as casual unit helpers. If you are interested please<br />
contact the District Commissioner or the Company/Pack in your area. A girl may join<br />
at any time after her 7th birthday, and moves on sometime after her 10th birthday.<br />
There is almost always a waiting list but Brownies who have been previously enrolled<br />
will be accepted immediately into a Pack.<br />
Pack Meetings for Brownies are: 1730-1900 hrs<br />
2nd <strong>Hameln</strong> Pack Guide Rooms/Grapevine Tuesday 1715-1845 hrs.<br />
Contact Karen Paice, Tel: 05151 9577680.<br />
Rainbows 5 to 7 year old<br />
The 3rd <strong>Hameln</strong> Rainbows meet at Guide Rooms/Grapevine Tuesday 1615-1725 hrs.<br />
We are always looking for new leaders and helpers.<br />
Beavers<br />
The 1st <strong>Hameln</strong> Beaver Colony is part of the UK Scout Association. It is open to all<br />
boys and girls aged 6-8 living in <strong>Hameln</strong>. The Beavers meet on Monday evenings<br />
between 1645-1800 hrs in the Scout HQ Building, Gordon Barracks.<br />
Cubs<br />
The 1st <strong>Hameln</strong> Cub Pack is open to boys and girls aged betwen 8-101/2. Throughout Germany there are many other British Cub Packs and as there are plenty<br />
of combined events, such as weekend camps and activity days.<br />
The Cubs meet at 1800-1930 hrs in the Scout HQ, Gordon Barracks on<br />
Monday evening.<br />
Scouts<br />
The Scout Troop meets on Mondays in the Village Hall between 1900-2030 hrs. The<br />
age group for Scouts is 10 1/2 -14 years. For further information contact Ady Cross,<br />
Tel 05151 605286. HIVE Information Centres are the focal point within the<br />
community, which supports the Service community through the provision of an<br />
impartial information and referral service.
<strong>Hameln</strong> 2012<br />
33
34 <strong>Hameln</strong> 2012<br />
Army Welfare Service (AWS)<br />
Headquarters AWS: Building 85, Groves Drive, Normandy Barracks, Sennelager, BFPO 16<br />
Telephone: 05254 982 4340 (Civ)<br />
Paderborn Garrison Mil: 79 4340<br />
AWS <strong>Hameln</strong>: Trident Centre, Gordon Barracks, <strong>Hameln</strong>, BFPO<br />
Telephone: 05151 917447 (Civ)<br />
<strong>Hameln</strong> Station Mil: 83 2447<br />
The Headquarters is staffed by a dedicated team of military and civillian personnel<br />
who provide a wide range of welfare support services to the military and civilian<br />
community of the Garrison.<br />
Community Support Team (CST)<br />
The professionally qualified Community Support Team comprises of a Garrison Community<br />
Development Officer, 4 Community Development Workers (CDW) and their teams of<br />
Assistant Youth and Community Workers and volunteers.<br />
The CST provides Youth Work and Play Work in Paderborn, Sennelager, Detmold and<br />
<strong>Hameln</strong>. The work is delivered through Youth Clubs, Holiday Activities, Summer Play<br />
Schemes and registration of, and support to, voluntary groups. The CST provides training<br />
in Child Protection, NVQ and skills training for those who work with children and young<br />
people and Parenting Courses. The team offers individual support to young people and<br />
informal learning opportunities leading to recognised Awards. The provision is inspected by<br />
OFSTED. All staff and volunteers have CRB clearance.<br />
To see what is on offer in your area visit: www.awspaderborn.com or call your local Youth<br />
and Community Centre.<br />
Detmold: 05231 6161735<br />
<strong>Hameln</strong>: 05151 917447<br />
Paderborn: 01722 166184<br />
Sennelager: 05254 8045549<br />
Home-Start – <strong>Hameln</strong> Support and friendship for families<br />
Trident Centre, Block 22, Gordon Barracks Tel: 05151 917492 Mil: (83) 2492<br />
Opening Hours are: Monday – Friday 0900-1300 hrs.<br />
Home-Start's simple approach is to offer the support of one trained volunteer to a<br />
parent who is facing difficulties and usually has one child under five. The friendship,<br />
practical and emotional support provided by a volunteer in the family's own home,<br />
enables parents to cope with the pressures they are facing and reduces the potential<br />
for family crisis and breakdown.<br />
Maybe you need someone to talk to who won't judge or gossip about you, and can<br />
offer you a shoulder to cry on. Perhaps you are struggling to cope with postnatal<br />
illness, a child's disability, family breakdown or bereavement. You could be feeling<br />
isolated and unable to make connections with others in the community. Whatever the<br />
reason, Home-Start provides non-judgmental, practical and emotional support and<br />
helps build family confidence and the ability to cope. All kinds of families can find it<br />
hard to cope for all sorts of reasons and you won't be judged on yours. our help is<br />
free and confidential!<br />
In addition to home-visiting support, Home-Start regularly run family groups or drop<br />
in sessions and social events for families in the <strong>Hameln</strong> area.<br />
Without the continued support of the Volunteers that Home-Start has, we would not
<strong>Hameln</strong> 2012<br />
be able to do the valuable work within our community, it is therefore imperative<br />
that we continue to recruit more Volunteers. If you would like to find out more<br />
about our service, or feel that you can make a difference to a local family by<br />
becoming a Home-Start Volunteer please pop in to the Scheme or give us<br />
a call.<br />
WRVS<br />
WRVS Centre, Block 9 Gordon Barracks.<br />
Tel: 05151 917318 Mil: (83) 2318<br />
WRVS is an independent military organisation<br />
with the Service Welfare Officer supporting<br />
single and unaccompanied service personnel in<br />
the UK and abroad. The WRVS Centre provides<br />
a relaxed, informal, alcohol free leisure facility,<br />
where soldiers can spend their free time in the<br />
evening and at the weekends. Facilties include:<br />
free WiFi Internet access, pool table, table tennis, bar football, TV(s), DVD player(s)<br />
and Wii electronic game. When welfare concerns are expressed, the Services Welfare<br />
Officers will signpost soldiers to the appropriate point. The WRVS Centre core<br />
opening hours are:<br />
Monday-Thursday 1000-1330 hrs and 1800-2130 hrs<br />
Friday 1000-1400 hrs<br />
Saturday Closed<br />
Sunday 1800-2200 hrs<br />
Any variation will be on display outside the WRVS Centre (Block 9).<br />
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35
36 <strong>Hameln</strong> 2012<br />
HIVE Information Centres Europe<br />
HIVE Information Centres are the focal point within the community, they offer support<br />
to the Service community through the provision of a confidential information and<br />
referral service. Networked through the internet and with centres worldwide they are<br />
able to provide information to everyone.<br />
What Can Your HIVE Offer You?<br />
• New Arrival Information<br />
• Postings worldwide<br />
• Operational deployment<br />
• Education/Training<br />
• Employment<br />
• Housing<br />
• Health care facilities<br />
• Travel/Transport<br />
• Benefits/Customs<br />
• Referral service to all outside agencies<br />
• Fax-Bluey facility<br />
• Local facilities in and around the Station<br />
• E-news letter<br />
• Plus lots more!<br />
HIVE Europe's website includes links to employment vacancies in your area and other<br />
useful sites. It has contact details of all HIVEs worldwide and details of "What's On"<br />
in your local area. Sign up to our e-news letter and receive the information in the<br />
comfort of your own home, all information is free.<br />
How to contact us<br />
Visit your local HIVE or go to www.hive-europe.co.uk<br />
HIVE is there for everyone, visit your Information Centre, today and see what we can<br />
do for you!<br />
<strong>Hameln</strong> HIVE is located in<br />
Block 9, Gordon Barracks. Our opening times are Monday to Friday<br />
0900-1400 hrs.<br />
Contact us by telephoning Civil 05151 917464 or Military 83 2464 (answer<br />
phone facilities).<br />
Email us at <strong>Hameln</strong>@hive-europe.co.uk<br />
Wives Clubs 28 Engineer Regiment Wives Club<br />
The Wives Club Committee meets regularly throughout the year to organise various<br />
functions and trips. These provide opportunities for wives to meet up and have fun.<br />
The aim is to support all wives within the Regiment. Events are advertised through the<br />
squadrons, in the NAAFI shops, on notice boards in the Trident Centre. All wives are<br />
welcome and we are always interested in new ideas. Be proactive, come along and enjoy<br />
your time here in <strong>Hameln</strong>.
<strong>Hameln</strong> 2012<br />
bielefeld@hive-europe.co.uk<br />
brunssum@hive-europe.co.uk<br />
celle@hive-europe.co.uk<br />
detmold@hive-europe.co.uk<br />
dulmen@hive-europe.co.uk<br />
elmpt@hive-europe.co.uk<br />
fallingbostel@hive-europe.co.uk<br />
gutersloh.mb@hive-europe.co.uk<br />
gutersloh.prb@hive-europe.co.uk<br />
hameln@hive-europe.co.uk<br />
herford@hive-europe.co.uk<br />
hohne@hive-europe.co.uk<br />
munster-south@hive-europe.co.uk<br />
munster-west@hive-europe.co.uk<br />
naples@hive-europe.co.uk<br />
paderborn@hive-europe.co.uk<br />
portugal@hive-europe.co.uk<br />
ramstein@hive-europe.co.uk<br />
rheindahlen@hive-europe.co.uk<br />
sennelager@hive-europe.co.uk<br />
shape@hive-europe.co.uk<br />
wildenrath@hive-europe.co.uk<br />
Bielefeld<br />
Brunssum<br />
Celle<br />
Detmold<br />
Dulmen<br />
Elmpt<br />
Fallingbostel<br />
Gütersloh-Mansergh Bks<br />
Gütersloh-Princess Royal Bks<br />
<strong>Hameln</strong><br />
Herford<br />
Hohne<br />
Münster-South<br />
Münster-West<br />
Naples<br />
Paderborn<br />
Portugal<br />
Ramstein<br />
Rheindahlen<br />
Sennelager<br />
SHAPE<br />
Wildenrath<br />
0521 92543122 81 3122<br />
0031 45 5262891<br />
05141 9632340 78 2340<br />
05231 37864<br />
02594 9622512 63 2512<br />
02163 973183 68 3183<br />
05162 9712204 76 2204<br />
05241 842220 73 2220<br />
05241 842692 73 2692<br />
05151 917464 83 2464<br />
05221 9953127 82 3127<br />
05051 962303 77 2303<br />
0251 9272388 60 2388<br />
0251 9272163 60 2163<br />
0039 081 5092628<br />
05251 57191<br />
+35 121 4404328<br />
06371 401445<br />
02161 4722519 72 2519<br />
05254 9822771 79 2771<br />
003265 443984 9205423 3984<br />
02432 81017<br />
02432 81017<br />
05251 57191<br />
00351 21441 7968<br />
06371 43831<br />
02161 551489<br />
05254 9822771<br />
05221 9953812<br />
05051 963940<br />
0251 9272388<br />
0251 9272163<br />
81 3315<br />
0031 45 5253160<br />
05141 9632383<br />
05231 37864<br />
02594 9622511<br />
02163 974329<br />
05162 9712811<br />
05241 842220<br />
Email address HIVE (Location) Tel No. Civ Mil Fax No<br />
37<br />
Keeping in touch with the HIVE has never been easier just click, phone or fax
38 <strong>Hameln</strong> 2012<br />
Postal Services<br />
The British Forces Post Office is situated on the ground floor of Block 10, Gordon<br />
Barracks. As of the 25th Jan 10 there will be a change to the Forces Post Office<br />
opening times:<br />
Monday 0800-1200 Lunch 1245-1530<br />
Tuesday 0800-1200 Lunch 1245-1530<br />
Wednesday 0800-1200 Lunch 1245-1530<br />
Thursday 0800-1200 Lunch 1245-1530<br />
Friday 0800-1300 Closed<br />
Letters should be endorsed “Forces Mail’’ in the top left hand corner and number,<br />
rank and unit address of the soldier should be written on the back of the letter. This<br />
does not apply to letters addressed to private addresses in Ireland. Letters to NI or Eire<br />
should be handed to the Post Office Counter Clerk. Mails being received by entitled<br />
personnel should be addressed as follows:<br />
Number, Rank, Name ......................<br />
Squadron ........................................<br />
Regiment ........................................<br />
BFPO 31.<br />
Civilian quarter addresses are not to be used.<br />
Facilities Available<br />
a. Sale of postage stamps, stamped stationery, registered envelopes, postal orders.<br />
b. Provision of some National Savings Bank facilities and Alliance & Leicester Giro.<br />
c. Postal orders may be encashed in unlimited amounts by all authorised users of the<br />
British Forces Postal Service.<br />
d. UK cheques may also be encashed by all authorised users of the British Forces<br />
Postal Service, the fee is £2.50 per cheque at this time.<br />
All transactions are in Euros and converted at the Post Office Accounting Rate (POAR)<br />
which can change weekly.<br />
All enquiries should be directed to NCOIC, BFPO 31 on Tel: <strong>Hameln</strong> Mil 2232 &<br />
Fax 2232.<br />
Post Box last clearance Mon-Thurs 1400 hrs, Fri 1300 hrs.<br />
Regimental administrative Office (RaO)<br />
The SPS Detachment within 28 Engineer Regiment provides decentralised<br />
administrative support. This means that your personal and financial administrative<br />
support is provided primarily at sub-unit level by your Squadron HR Administrators,<br />
however should they not be available, please feel free to come up to the main<br />
counter within Regimental Headquarters.<br />
Arrival<br />
1. All new arrivals should report to their Squadron Office as soon as possible<br />
following arrival for your Squadron HR Administrator to complete the necessary<br />
JPA Arrivals procedures. This will ensure your Local Overseas Allowance (LOA) is<br />
started correctly and promptly. At the same time you will be able to log on to JPA<br />
yourself and :<br />
a. Amend your EC details to reflect your family's move.
HaMELN 2012<br />
b. Submit any claims you may have as a result of your move, or to clear any JPA<br />
advance of allowances you may have received.<br />
c. Seek advice regarding the German banking system.<br />
d. Arrange your split of net pay to ensure you have sufficient funds both in Germany<br />
and the UK to meet your separate commitments.<br />
e. Find out about how to obtain duty-free petrol coupons for your vehicle(s).<br />
Getting Paid<br />
2. The RAO operates in the local currency (Euros). Your pay and allowances<br />
(and charges) will continue to be calculated in pounds sterling. The Ministry of<br />
Defence has its own currency exchange rate for converting payments into the<br />
local currency; this is known as the Forces Fixed Rate (FFR) of exchange. The FFR<br />
remains broadly comparable to commercial rates, however conversions at FFR<br />
do not attract bank charges.<br />
3. On arrival, personnel are permitted to obtain Euros by cashing UK cheques in the<br />
RAO (at the FFR). Individual entitlement to cash UK cheques ceases after 6 weeks<br />
or when your salary starts to appear in your German account (whichever is the<br />
sooner). The following should be noted:<br />
a. Should you choose not to open a German bank account, after 6 weeks you<br />
must make your own arrangements for funding.<br />
b. Your cheque encashment is limited to total net pay and allowances earned<br />
during this 6-week period.<br />
c. The RAO can only deal in cheques and cannot exchange cash (sterling for<br />
Euros). Cash exchanges can of course be conducted at a German bank,<br />
however any exchanges will be at the commercial rate (not FFR) and may<br />
attract bank charges. It is therefore advisable to ensure you have your UK<br />
chequebook with you on arrival.<br />
Tax-Free Shopping in Germany<br />
4. British Servicemen/women (and their families) assigned to a German unit are<br />
entitled to purchase certain goods free of German tax (the equivalent of VAT);<br />
known as mehrwertsteuer (MWST). 28 Engr Regt operates the ‘one stop’ tax free<br />
shopping system. The process is a very simple one if this procedure is followed:<br />
a. Having read the Terms and Conditions, the applicant obtains and completes<br />
and Application Form. The form is countersigned by the authorised sub unit<br />
representative and is then taken by the individual to the MWST Clk.<br />
b. The MWST Clk records the details of the individual on the master data base.<br />
c. An individual wishing to make a tax free purchase obtains a 'one stop' Auftrag<br />
(Local Purchase Order) from the MWST Clk. Auftrags will be issued on the<br />
production of a valid ID card. Temporary ID cards are only accepted when<br />
accompanied by a valid passport. Each Auftrag is valid for one calendar month<br />
and costs ¤5.00. Each shop requires a separate Auftrag.<br />
d. Individuals are required to sign for each Auftrag issued and a record of<br />
issues will be held by the MWST Clk. One Stop Auftrags will not be issued to<br />
individuals who are within their last two months of their tour.<br />
e. When obtaining the Auftrag, individuals will provide the details of the payment<br />
method and will sign to confirm that bills will be placed on mess bills if appropriate.<br />
A maximum spend limit of ¤1000.00 will be imposed unless prior authority has<br />
39
40 HaMELN 2012<br />
been obtained from the MWST Clk. In order to do this, personnel will be required<br />
to provide proof of ability to pay, for example a current bank statement.<br />
f. The applicant takes the Auftrag to the shop and makes the purchase. All<br />
shops will require the production of a valid ID card before the purchase is<br />
made. No payment is made at the time of purchase, but the individual must<br />
obtain a receipted invoice for the goods. This invoice should be retained by<br />
the individual in order to confirm the correct amount is paid to the MWST Clk.<br />
Payment must be made to the MWST Clk within 5 days of purchase in the<br />
same way as the 2 stop shopping system currently works, although SNCOs and<br />
above may request that payment is transferred to mess bills.<br />
g. The MWST Clk receives the invoice from the shop, and the transaction is<br />
checked against the Auftrag that was issued. The MWST Clk completes the tax<br />
free form (Abwicklungschein) and sends this, with payment, to the shop.<br />
h. In the event that an individual fails to pay for their transaction, the debt will be<br />
passed to the Sqn Fund and the Sqn Fund Manager will have the responsibility<br />
for chasing debtors in the usual manner, and may request the individuals be<br />
removed from the one stop shopping scheme.<br />
5. The MWST Clerk can provide a list of shops on the scheme and any advice<br />
required. The MWST clerk is situated in the Trident Community Support Centre on<br />
camp and is open during the following hours:<br />
Mon 0900-1330 hrs<br />
Tue 1000-1330 hrs<br />
Wed 0900-1330 hrs<br />
Thu 1000-1330 hrs<br />
Fri Closed for essential administration.<br />
Travel<br />
6. School Children’s Visits. Dependant children who attend school in the UK may<br />
be granted 3 return flights (or 6 single flights) per year, to spend school holidays<br />
with their parents at the duty station. Visiting periods must be a minimum of 7<br />
days. This is reduced to 1 return trip for dependants who are over 19 yrs of age.<br />
Further advice, eligibility and application forms can be obtained on request.<br />
7. Concessionary Fares. Service personnel, attached civilians and their families<br />
are eligible for concessionary fares with British Airways and British Midland<br />
International. It is wise however to ‘shop around’ as cheaper alternatives can often<br />
be found through local travel agents.<br />
8. Fuel Coupons. Tax free fuel coupons are available to purchase within the Trident<br />
Community Support Centre, for those that are entitled and have completed the<br />
appropriate BFG procedures for their vehicles. The office is open during the<br />
following hours:<br />
Mon 0900-1300 hrs<br />
Tues 1000-1300 hrs<br />
Wed 0900-1300 hrs<br />
Thu 1000-1300 hrs<br />
Fri 0900-1300 hrs<br />
RAO Charter<br />
9. The RAO 28 Engineer Regiment has, in accordance with the Commanding<br />
Officer’s policy, a Charter by which it is bound. The full contents of this Charter
HaMELN 2012<br />
are available for perusal within the RAO. If at any stage throughout your<br />
assignment you feel that you have not received the correct or appropriate advice or<br />
service as promised in this Charter, please bring this to the attention of the RAO or<br />
RAWO who will investigate your complaint.<br />
10. Finally, we wish you good luck with your move and if you require any specific<br />
questions to be answered prior to your arrival please do not hesitate to get in touch.<br />
E-Bike / Pedelecs<br />
Mountain Bikes<br />
Racing/Triathlon<br />
Bikes<br />
City/Trekking Bikes<br />
BMX Bikes<br />
Children’s Bicycles<br />
Outdoor Clothing<br />
Berliner Platz 1 A • <strong>Hameln</strong><br />
Tel. 05151- 53383 • Fax: 05151- 53373<br />
Please visit our online shop www.bunnyhop.de<br />
41<br />
bunny hop says THANK YOU<br />
Again we would like to thank all<br />
our customers for their loyalty in<br />
the past years.<br />
We will continue to be your<br />
partner in all cycling matters.<br />
Thank you. (Your bunny hop team)<br />
Opening hours:<br />
Mon-Fri 10.00 - 13.00 hrs<br />
14.00 - 18.00 hrs<br />
Saturday 10.00 - 13.30 hrs<br />
EST.<br />
South American Steak House 1995<br />
Steaks Cocktails Ribs Salads Dips ...<br />
Enjoy the Best!<br />
Menu complete in English<br />
Royal Angus - Best Beef in the World<br />
First class Beef from Argentina grilled on a Lava-Grill<br />
served with our 3 delicious homemade Steaksauces,<br />
Spare Ribs and Chickenlegs - ALL You can eat -,<br />
Turkey Steaks, fresh Salads, delicious Pan-meals,<br />
Prawns, Super-Hamburger, Soups,<br />
TEX-MEX, Corncobs, Tacos ...<br />
For your Party we offer you our<br />
South American Buffet up to 120 Pers.<br />
Wednesday to Sunday from 6:00 p.m., Pyrmonter Str. 12, 31789 <strong>Hameln</strong><br />
www.steaks-hameln.de Fax 0 51 51 / 96 41 25 sash-1@t-online.de
42 HaMELN 2012<br />
German Shops, NaaFI, SSVC<br />
German Shops<br />
There are many good shops in the town, and in particular we draw your attention<br />
to the advertisement pages of this Guide which form a useful reference, and our<br />
advertisers will be pleased to give your requirements special attention. In general<br />
shops are open in <strong>Hameln</strong>:<br />
Mon-Fri 0900-1800 hrs (Thu 0900-2000 hrs)<br />
Sat 0900-1600 hrs<br />
An outdoor market is held on Wednesday and Saturday mornings until 1300 hrs.<br />
The large department stores and supermarkets tend to stay open over lunchtime.<br />
Hairdressers<br />
German hairdressing establishments do have an appointment system, as in UK,<br />
however some establishments do offer ‘first come, first served’. As a general rule<br />
salons are closed on Monday and Saturday afternoons.<br />
NAAFI/Neighbourhood Store, <strong>Hameln</strong><br />
The main shop is situated adjacent to the quarters in Jahn Strasse, stocking a<br />
reasonably wide selection of grocery items, perfumes and cosmetics and incorporates<br />
an instore bakery with hot food counter, kitchen goods and gifts.<br />
Opening times are:<br />
Mon-Fri 0800-1900 hrs Sat 0900-1900 hrs Sun 1000-1600 hrs<br />
Telephone: 05151 951020<br />
NAAFI Afferde<br />
Opening times Sun 1100-1300 hrs Mon-Fri 1000-1400 hrs<br />
Telephone 05151 560297<br />
NAAFI families<br />
Mon-Fri 0800-1900 hrs Sat 0900-1900 hrs Sun 1000-1600 hrs<br />
Gordon Express<br />
Situated on Gordon Barracks<br />
Opening times: Sun-Fri 0800-2100 hrs Sat 1000-1800 hrs<br />
Junior Ranks Club<br />
Single and unaccompanied servicemen are provided a club, in Gordon Barracks.<br />
Each has a well stocked services shop open to all ranks and families<br />
JRC Diner 1900-2230 hrs Sun-Sat.<br />
They also have a video rental library and a new Coffee Forum and take-away<br />
restaurant facility. There is a 24 hr vending machine selling milk, drinks and snacks.<br />
Access at the rear of the NAAFI opposite the Garrison Church.<br />
NAAFI MAX<br />
There is a large NAAFI shopping complex at Sennelager which carries a wider range<br />
of goods particularly durables, including an audio visual centre.<br />
Station NAAFI Customer Relations Committee<br />
This committee, chaired by the HCSO <strong>Hameln</strong>, meets every four months and consists<br />
of the NAAFI district manager, local shop managers and representatives from units and
HaMELN 2012<br />
areas within the Station. Anyone is welcome to submit a point of general interest or<br />
a question on policy but please remember that in most cases a specific complaint or<br />
suggestion is best dealt with by raising it with the manager or his deputy at the time.<br />
Also in Gordon Bks the NAAFI JRC is a welcoming bar with live football and all major<br />
sporting events on the big screen TV. The diner is evenings for hot food and snacks. Do<br />
call in or phone if you’re looking for full or part-time work, we’d love to have you on<br />
board.<br />
Tel: 05151 7871077.<br />
SSVC<br />
The Service Sound and Vision Corporation is a registered charity set up to<br />
entertain and inform Britain’s Armed Forces around the world.<br />
Our work makes a considerable contribution to the maintenance of the efficiency and<br />
morale of the three Services. Our activities are carried out directly for the Ministry of<br />
Defence and any profits are donated towards Forces’ welfare.<br />
The activities carried out by SSVC are Retail, BFBS Radio, BFBS Television, Live<br />
Entertainment, Cinema and Film Library.<br />
We have ten SSVC Retail Centres throughout Germany where we sell home<br />
entertainment equipment and other household white goods at very competitive prices<br />
with a high level of customer service.<br />
Within <strong>Hameln</strong> Garrison the following details will help you with any general queries<br />
regarding products we sell and further services which we can help with:<br />
SSVC Retail Centre, Block 10, Gordon Barracks, <strong>Hameln</strong>, BFPO 31<br />
Tel No: / Fax: 05151 959378<br />
Please do not hesitate to give us a call as we are here to help.<br />
amenities and Clubs<br />
Thrift Shop<br />
Situated in Block 10, Gordon Barracks<br />
Opening times: Tuesday and Wednesday 1000-1300 hrs, Thursday 1000-1400 hrs.<br />
Quality second-hand clothing and goods.<br />
We will attempt to sell your unwanted items, provided that they are in excellent condition.<br />
After two months at full price, items are reduced to half price for a further month. Any goods<br />
not sold or collected back after this period shall be donated to charity. Customers can bring<br />
in 10 items a week. A 20% surcharge for Station Funds is added when pricing items.<br />
Do pay us a visit – you might just find that bargain.<br />
<strong>Hameln</strong> Community Centre<br />
<strong>Hameln</strong> Community Centre (Village Hall) is available for Unit/Squadron functions,<br />
wedding receptions, barbecues, etc. For further information ring <strong>Hameln</strong> Mil Ext 2486.<br />
43
44 <strong>Hameln</strong> 2012<br />
Station Facilities<br />
28 ENGR REGT PRI SHOP<br />
The 28 Engr Regt PRI Shop is situated in Block 10, Gordon Barracks. The shop is run<br />
for the Sappers, all profits are put back into the Regimental PRI, therefore relies on<br />
your support to guarantee its existence. The shop can acquire most goods for your<br />
needs on the best of terms, if we don’t have it in stock it may be possible to order it<br />
in. The list of items available is too vast to publicise but some that warrant mention<br />
are: Denby, Tuskers, Jewellery, Colony candles and Plush toys. A wide range of sports<br />
equipment, military equipment, Oakley glasses, watches, Finesse Jewellery, Polar HRM<br />
and frames, RE and presentation items.<br />
The PRI Shop does not offer credit terms, but should be taken advantage of during<br />
your tour in <strong>Hameln</strong>. Opening times are:<br />
Mon, Tue, Wed 0900-1415 hrs Thurs 0900-1400 hrs Fri 0900-1230 hrs<br />
Tel: <strong>Hameln</strong> Mil 2200, Civ 05151 917200.<br />
<strong>Hameln</strong> Police Post – 110 Pro Coy, 1 Regt, RMP<br />
<strong>Hameln</strong> Mil Ext 2223<br />
Civil 05151 917223<br />
<strong>Hameln</strong>, including Afferde, Rinteln and Bückeburg are in the area of responsibility of<br />
Sennelager Military Police Station, which is manned 24hrs.<br />
All requests from the military community for police assistance should always be<br />
made to the RMP in the first instance. Although the RMP do regularly conduct long<br />
range patrols, due to the distances and response times involved, it may not always<br />
be practical for a RMP patrol to attend incidents in the <strong>Hameln</strong> area. Where it is<br />
assessed that an immediate police response is necessary, the RMP may task another<br />
agency such as the German Civilian Police (GCP) to attend on their behalf. Any<br />
subsequent investigation will normally be conducted by the RMP and therefore the<br />
request for assistance should be made directly to the RMP so that we are fully aware<br />
of any incidents.<br />
<strong>Hameln</strong> Police Post is located in Gordon Barracks. The Police Post is usually manned<br />
by an RMP SNCO and JNCO during normal working hours, manpower permitting.<br />
The primary responsibility of the Police Post is the investigation of reported crimes,<br />
however, patrols are also conducted of the area when other commitments allow.<br />
The Police Post is also open for advice on any police related matter, inclduing crime<br />
reduction advice and you are most welcome to telephone or visit the Police Post.<br />
<strong>Hameln</strong> Police Post may be unmanned during normal working hours if the RMP<br />
NCO is attending an incident, conducting investigations or on patrol. Out of<br />
normal working hours, and when unmanned during working hours, all calls to<br />
<strong>Hameln</strong> Police Post are automatically diverted to Sennelager Military Police Station.<br />
Employment in <strong>Hameln</strong>/Rinteln area<br />
Paderborn Garrison Labour Support Unit (GLSU) <strong>Hameln</strong> Office has a recruiting<br />
office in Block 10, Gordon Barrack. The office deals with all aspects of recruiting for<br />
various units, branches and organisations within <strong>Hameln</strong> Station. The opening hours<br />
are Mon to Thur 0900 to 1500 hrs. Friday closed. The telephone number is <strong>Hameln</strong><br />
Mil: 2242 or Civillian 05151-917242. Current vacancies and application forms can<br />
be found under www.lec.support.bfgnet.de
<strong>Hameln</strong> 2012<br />
There may be vacancies for dependants in the following employment groups:<br />
Clerical (IT, Clerk/Typists, Receptionists etc) or Industrial (Cleaners, Labourers etc).<br />
Dependants looking for work should register with the Recruiting Office as soon as<br />
they arrive in Station. References will be required.<br />
Karlstr. 2<br />
Berliner Platz<br />
31785 <strong>Hameln</strong><br />
Tel. 05151/1 44 07<br />
Fax. 05151/1 44 03<br />
www.orthopaedie-beck.de<br />
MODERN ORTHOPEDICS SHOE TECHNOLOGY<br />
■ Comfortable fashionable shoes,<br />
also for insoles<br />
■ Foot-contoured children’s shoes<br />
■ Arch supports made to measure and<br />
from plaster casts<br />
■ Alterations to ready-made shoes<br />
■ Orthopedic made to measure shoes<br />
■ Shoe repairs<br />
45
46 HaMELN 2012<br />
Opening Times:<br />
Mon - Sat from<br />
12.00 - 14.30 hrs and 17.30 - 23.00 hrs<br />
Sunday 17.00 - 23.00 hrs<br />
Argentinian Steaks from<br />
Lava Stone Grill<br />
With Garden Terrace<br />
Low price lunch<br />
<strong>Hameln</strong> • Baustr. 3 •<br />
� 0 51 51 / 4 15 30<br />
steakhousecheyenne@gmx.de
Living in Germany<br />
and <strong>Hameln</strong> Station<br />
The Pied Piper Legend<br />
In 1284, so the story goes, the town of <strong>Hameln</strong> was overrun by a plague of rats who<br />
threatened the very existence of all those living in the little riverside town. One day a<br />
tall thin man dressed in a flowing robe of many colours entered the town and hearing<br />
of the plague approached the Mayor and said he could rid the town of the rats. On<br />
hearing this the townsfolk and the town officials were overjoyed and promised him a<br />
large reward if he could indeed remove the plague.<br />
Immediately, the stranger took out a pipe and began to play a haunting melody. The<br />
effect was startling as rats of all ages, sizes and colours came pouring out of the<br />
houses and followed the Pied Piper. Out of the town he led them to the very banks<br />
of the Weser wherein they all plunged and were drowned. Returning to the town he<br />
demanded his reward from the Mayor. The townsfolk and officials were all too busy<br />
celebrating the departure of the rats to listen to the Piper and he was sent away after a<br />
few short sharp words from the Mayor.<br />
Full of bitterness the Pied Piper left the town to consider his next move.<br />
A short time later, during the autumn, he returned, dressed in more sombre clothes<br />
and wearing a red huntsman’s hat. Once more he demanded his reward but his<br />
request was rejected.<br />
Taking out his flute another haunting melody floated through the narrow streets of<br />
the town. At his call all the children over four years old came running and skipping to<br />
follow him as he walked through the town, over the bridge and into a cave in a hill,<br />
wherein they all disappeared.<br />
Of all the children who crossed the river only two returned; one was blind and<br />
couldn’t point out the cave and the other a mute so could not tell the story. A third<br />
child had returned for his coat and thus did not cross the river.<br />
In all some 130 children disappeared, some say to reappear later in Transylvania.<br />
The Piper had indeed had his revenge on an ungrateful town.<br />
The play is re-enacted every Sunday at 12 noon between May and September in<br />
the Pferdemarkt.<br />
G
48 <strong>Hameln</strong> 2012
<strong>Hameln</strong> 2012 49<br />
G
50 <strong>Hameln</strong> 2012
Security and Crime<br />
Prevention<br />
General Security<br />
All must accept that a security problem exists, and common sense dictates that<br />
everyone must consider the following general security measures to reduce the risk<br />
of further incidents. Above all, everyone must be alert, vigilant and suspicious, as<br />
much for their neighbours and others as for themselves. These measures for personal<br />
security are equally valid as normal anti-criminal measures to safeguard property.<br />
Special attention should be paid to those times when you are most vulnerable: when<br />
answering the door at your home, when preparing to drive off in your car, or at other<br />
times when your movements can be anticipated.<br />
Doors and Windows<br />
Do not answer the door automatically; try to check who is there by observing through<br />
an adjacent window or peephole, or by using a door chain. If suspicious of any caller,<br />
do not open the door. As a routine, before retiring each night and before leaving<br />
home, make certain that all doors are made secure with locks and bolts, and that any<br />
possible access windows are locked. After dark keep curtains or blinds closed.<br />
Lights<br />
If you go out at night prepare for your return before leaving. Turn on outside<br />
approach lights and leave on at least one light in the house.<br />
Keys<br />
Keep a strict check on your house and door keys. Never leave a key under the mat, in<br />
the mail box or in other obvious hiding places. It is better to give each adult member<br />
of the household a key of his own.<br />
Mail<br />
Be suspicious of unexpected, unfamiliar and bulky mail and if you are not satisfied<br />
leave it alone and contact the service police.<br />
Telephone<br />
Site your telephone, if you have one, in such a position that you cannot be observed<br />
using it through windows or doors, particularly the front door. Emergency numbers<br />
should be listed near your telephone.<br />
Workmen<br />
Arrange fixed times for workmen to call and even then be suspicious, check the<br />
identity or authority, and never leave them alone in the house.<br />
Garden and Garage<br />
Garages, outhouses and garden sheds should be kept locked when not in use. Check<br />
doors and windows of your garage first thing in the morning for signs of forced entry.<br />
Bushes blocking the view, especially close to the house, should be trimmed sufficiently<br />
to make it more difficult for an intruder to operate. A clear tidy area is a help to<br />
identifying unusual or suspicious objects.
52 HaMELN 2012<br />
Cars<br />
Check your car before entering for signs of tampering or booby traps. Always look<br />
underneath. When leaving your car, close windows, lock doors and boot, secure<br />
bonnet and lock petrol filler cap if possible. Lock in garage if available.<br />
Holidays<br />
Inform your neighbours, and also ask service police to keep your home under routine<br />
observation when you go on holiday, or when you are away for any prolonged period<br />
of absence. On return, check for signs of forced entry. Don’t forget to advise the<br />
service police of your return.<br />
Reporting<br />
Do not hesitate to advise service police or your nearest unit of any suspicious person,<br />
vehicle or incident near your mess or home. In this connection, remember that the<br />
registration number and description of a vehicle may be easier to obtain and more<br />
helpful than a personal description. Reporting the unusual gives security specialists the<br />
chance to judge its significance.<br />
Incidents<br />
Should any incident occur in which you become involved, do not touch or tamper with<br />
any residual evidence. This will be vital in any investigation; indeed, forensic evidence<br />
may be the only way of bringing the perpetrators to justice.<br />
Conclusions<br />
One of the main aims of terrorists is to disenchant the population by maximum disruption<br />
to one’s normal way of life. By applying this advice you beat them hands down.<br />
The Threat – What you can do to help yourself<br />
Terrorists will continue to be a threat to us in BFG for the forseeable future. Whilst<br />
security staffs are doing all they can to maintain a high degree of security at our<br />
units, you must understand that elsewhere you are primarily responsible for your own<br />
security and that of your family. These paragraphs are issued to help you. Read them<br />
and, if you have a family, make sure they read and understand it. Apply the measures;<br />
some may be irksome but they have all been carefully considered for your safety.<br />
The Alert States<br />
The first thing for you to understand is the British Forces Germany Alert States.<br />
Keen Wind Grey. This is the standard threat level. It applies when there is a general<br />
but unpredictable threat of terrorist activity.<br />
Keen Wind Black. This level applies when the likelihood of terrorist activity against<br />
BFG has increased and becomes more specific.<br />
Keen Wind amber. This level applies when intelligence indicates that a terrorist<br />
attack against BFG is an imminent possibility, although the target area is unknown.<br />
Keen Wind Red. This level applies in the immediate area where a terrorist attack<br />
has occurred or when intelligence indicates that terrorist action against a specific<br />
location is imminent.<br />
Security Awareness<br />
Develop your personal security awareness. Pay attention to security information given to<br />
you by your unit and act on it. Ask your security officer for advice if in doubt. Make sure
HaMELN 2012 53<br />
you know the security drills applicable to you. Report any losses of uniform, identity<br />
documents or vehicle registration plates immediately: terrorists may use them to get<br />
into our installations. Cooperate with the service police when they search your car or<br />
are investigating an incident; it means less inconvenience for us all in the long run.<br />
At Home<br />
Paying attention to the security of your quarter has a double advantage: it helps<br />
deter the terrorist as well as the burglar. Therefore:<br />
• Secure all doors and windows at night and when you go out. Leave a room<br />
light on when you go out for the evening. Keep your garage locked.<br />
• Periodically check the area around your quarter and the garden. If possible<br />
move the dustbin and other containers away from the building when the Alert<br />
State is at Keen Wind Black or higher.<br />
• Draw the curtains before you put on a light.<br />
• Use the safety chain, if fitted, when opening the door to unknown persons.<br />
Check the identity of workmen before admitting them (official job sheet, identity<br />
card). Refuse entry if you are suspicious and call the service police.<br />
• Ask for the lock to be changed if you lose a house key.<br />
• Keep in touch with your neighbours; perhaps they know the explanation to a<br />
suspicious incident, perhaps they have seen something suspicious too.<br />
• Be alert for suspicious letters and packages delivered to your quarter.<br />
Remember, they may explode. So look for unfamiliar writing or postmarks,<br />
excessive weight for the size or uneven balance, greasy stains on the wrapping<br />
or a smell of marzipan/almonds. If in doubt place the letter or package on a<br />
flat surface, clear the area and call the service police. Do not bend, open or<br />
place in water.<br />
• Tell the service police if you are taking leave and your quarter will be vacant.<br />
Leave a key with a neighbour and tell the police to whom you have given it.<br />
Travelling by Car and by Service Transport<br />
Here again, paying attention to the security of your car and belongings will help<br />
deter the terrorist and the thief. Therefore:<br />
• Never leave your car unlocked; remember boot lock. Activate alarm, if fitted.<br />
• Don’t leave your car keys unattended.<br />
• Don’t display military stickers and badges; these attract attention to your<br />
car even though it is identifiable by its BFG registration. If you have a parking<br />
permit, remove it outside barracks. These items may link your car with a particular<br />
unit or location.<br />
• During Keen Wind Black and higher Alert States inspect your car, particularly<br />
around the wheels and underneath, before driving off. Look especially for<br />
trailing wires and packages you can’t identify.<br />
• When using service travel facilities don’t leave luggage unattended; it causes<br />
others trouble.<br />
• Don’t take other people’s luggage or packages with you unless you have<br />
personally checked them.
54 HaMELN 2012<br />
Off Duty<br />
When you are off duty and out of barracks or off-station:<br />
• Try to avoid gathering in large numbers at discos, bars and restaurants frequented<br />
by military personnel. Look out for unattended packages and bags. If you see<br />
something suspicious tell the management, do not touch it. Leave immediately if<br />
the management do not deal satisfactorily with the situation. Nominate one of your<br />
group to keep watch (Sharkwatch).<br />
• Don’t wear clothing off duty which advertises your membership of BFG. Keep a<br />
low profile .<br />
Report Suspicious Incidents<br />
Help combat terrorism by reporting suspicious incidents quickly, fully and<br />
accurately. Make a note on Page 1 of this Guide of the contact telephone<br />
numbers, and you will have them when you need them. Terrorists usually like to<br />
study a target before they attack, so if you see anyone suspicious, report them to<br />
the service police; do carry a pen or pencil with you and write down a description<br />
of them and their car immediately.<br />
If you receive an unexpected or threatening telephone call, try to remember the details<br />
as clearly as you can. The call may be real or it may be a hoax. In either case report it<br />
to your service police at once.<br />
Descriptions<br />
• When describing suspicious people try to give the following information: Sex. Age.<br />
Height (compare with yourself). Build. Face (shape and complexion), mouth, nose,<br />
ears. Hair, including any beard or moustache (colour and style). Speech, accent.<br />
Habits, mannerisms, dress.<br />
• You may only get a quick glimpse of a suspect vehicle, but try to give the following<br />
information in order of priority:<br />
Registration. Colour. Type of body. Make and model. Condition of bodywork. Number<br />
and description of occupants.<br />
• Practise describing people/ cars you know; it can be a family game on a journey.<br />
STAY ALERT – STAY ALIVE<br />
www.methodpublishing.co.uk<br />
Publishers to The Ministry of Defence and to Army Garrisons and<br />
Establishments throughout the world<br />
METHOD PUBLISHING<br />
Sutherland Press House . Main Street<br />
Golspie . Sutherland KW10 6RA<br />
Telephone . 01408 633871<br />
Facsimile . 01408 633876<br />
Email . admin@methodpublishing.co.uk
HaMELN 2012<br />
Local Bye Laws & Regulations<br />
“When in Rome, do as the Romans do”. This saying applies to all of us living in<br />
Germany. Although to many of us Germany is almost like “home”, it is still a foreign<br />
country and we need to respect its laws and customs. The following information is<br />
aimed at helping you to have a trouble free stay in the Federal Republic.<br />
Identification<br />
Identity documents must be carried by everyone over the age of 8 at all times.<br />
Roads and Public Places<br />
Generally it is no longer forbidden to walk on the grass (i.e. you may walk, sit and lie<br />
on the grass areas in the Burgergarten), however flower beds and plantations are still<br />
protected areas. It is also forbidden to wash or bathe in public fountains.<br />
Dogs are not allowed in the Bürgergarten or in children’s playgrounds. In other<br />
public areas dogs must be kept on a short lead, and the same applies in pedestrian<br />
zones. Dogs which might bite must wear a muzzle.<br />
It is forbidden to ride bicycles in public parks, and ball games are only allowed where<br />
notices permit.<br />
Protection Against Noise, Dust and Smell<br />
It is forbidden to beat out articles, shake out dusters or brush dust into the street.<br />
Beating of carpets, mattresses and upholstery is only allowed at specific times:<br />
Mondays to Fridays from 0800-1200 & 1600-1900 hrs<br />
Saturdays from 0900-1300 hrs<br />
These activities are forbidden on Sundays and Public Holidays.<br />
Motor mowers are not allowed on Sundays or Public Holidays; they are restricted to<br />
the following times:<br />
Mondays to Fridays from 0800-1300 & 1500-1900 hrs<br />
Saturdays from 0900-1300 & 1500-1700 hrs<br />
Pets and domestic animals must be kept in such a way that neighbours are not<br />
disturbed by noise or smell. Dangerous dogs are to wear a muzzle when they are<br />
outside in any public areas.<br />
Any noise which disturbs the peace between 2200 and 0700 hrs is forbidden and<br />
daytime noise should be kept to a minimum. Whenever loudspeakers, radios,<br />
musical instruments, etc are used, the noise should be regulated so as not to disturb<br />
other people.<br />
The burning of garden rubbish is not allowed.<br />
Noise<br />
Despite some evidence to the contrary, the Germans take very seriously the<br />
observance of the so called ‘quiet times’.<br />
• Sundays and Public Holidays<br />
• On workdays (Mon-Sat) 1300-1500 hrs and 2200-0600 hrs<br />
• In addition on Saturdays, the time from 2000-2200 hrs<br />
The following activities are not permitted:<br />
• The use of powered garden tools eg. mowers, hedge trimmers, shredders etc.<br />
55
56 HaMELN 2012<br />
• The use of power tool for hammering, sawing, planing, sanding etc.<br />
• The beating of carpets, upholstery or mattresses.<br />
• Playing music loudly (above 45db)<br />
• Any other noisy activity eg. shouting, arguing, parties, tuning engines etc.<br />
Washing<br />
Washing is not to be hung outside on Public Holidays. In flats it is not permitted to<br />
hang washing which shows above the balcony railing.<br />
Pavements<br />
Householders are responsible for keeping pavements, cycle tracks and parking areas<br />
adjoining their property clean at all times. This includes sweeping, clearing rubbish,<br />
weeding and clearing leaves in Autumn.<br />
Garden Waste<br />
Garden waste (grass, hedge cuttings, weeds etc) can be disposed of in the ‘Bio-Bin’<br />
(green lid) provided by the Stadt and emptied fortnightly or, if too bulky, by taking it to<br />
the Stadt compost facility (directions available from the Service Liaison Office/HCSO).<br />
Burning of garden waste is not permitted.<br />
Snow Clearing<br />
Householders are required to clear snow from all pavements, cycle tracks and<br />
footpaths adjoining their property by 0700 hrs and shortly after snowfall ceases<br />
during daylight hours. (Technically the use of salt is banned, but the Stadt will turn a<br />
blind eye to discreet use of limited quantities).<br />
Cars<br />
The washing of cars is not permitted on public roads. This includes quarter driveways,<br />
parking areas or garage entrances. Cars are not to be parked on grassed areas.<br />
Only very basic car maintenance is permitted on public roads. Oil changing is strictly<br />
forbidden and oil is not to be disposed of in the drainage system nor by pouring it<br />
onto the soil. Very heavy fines are due if you are caught contravening this law. Cars<br />
should always be parked in the direction of the flow of traffic.<br />
Caravans and Mobile Homes<br />
It is not permitted to park caravans or mobile homes on open-plan grassed areas,<br />
gardens, driveways or on roads in front of quarters, except for half a day when<br />
loading or unloading. Anyone wanting to live or sleep in caravan or mobile home<br />
within the area of Stadt <strong>Hameln</strong> must have a licence to do so issued by the Stadt<br />
authorities (Ordnungsamt).<br />
Bottle Banks<br />
Due to the noise associated with them, bottle banks may only be used on workdays<br />
from 0800-1300 and 1500-1900 hrs. They are not to be used on Sundays and<br />
Public Holidays.<br />
Pets & Domestic Animals<br />
Pets and domestic animals are to be kept in such a way that neighbours are not<br />
disturbed by noise or smell. Dogs are to be registered through the HCSO who can<br />
advise on the legislation specific to these animals. The soiling of public areas by dogs<br />
is forbidden.<br />
Owners are legally required to remove any droppings deposited by their dog.
HaMELN 2012<br />
Children – Liability for their actions<br />
In most cases, parents in Germany are responsible for the actions of their children. To<br />
avoid possible expensive claims it is worth considering taking out insurance, known in<br />
Germany as ‘Haftpflichtversicherung’. This is readily available at low cost.<br />
Children – Play Areas<br />
Designated children’s play areas are for children under 14 years of age. Play areas<br />
are not to be used after dusk. Pets and bicycles are not allowed inside play areas.<br />
Ball games are only permitted in areas authorised for such games (‘Bolzplatz’).<br />
Children – Bicycles<br />
Before they are allowed to ride on the road, children must know and understand the<br />
German Highway Code and the bicycle must comply with German Law. It is not legal<br />
to ride a bicyle on a pavement unless it is signed for such use. Children up to the<br />
age of 8 years old are permitted to ride on pavements. Cycle paths are to be used if<br />
available but travelling ONLY in the direction of traffic flow.<br />
Barbecues<br />
Barbecue cooking or grilling is not permitted on the balconies of flats.<br />
Obstacles to Traffic and Pedestrians<br />
Objects (eg. barbed wire, sharp edges, sticks etc) which could pose a threat to<br />
the safety of traffic, pedestrians or domestic animals are forbidden on streets or<br />
adjoining property. This applies especially to branches, hedges and roots which<br />
could extend over or into public rights of way. Householders are responsible for<br />
ensuring that the adjoining pavements, footpaths and cycle paths are kept free of<br />
all such obstacles. Similarly, road signs, street lights, fire hydrants and the like are<br />
to be kept free at all times.<br />
Further Advice<br />
If any of the above information is unclear, further advice may be obtained from<br />
your Housing and Estate Manager or from the Services Liaison Office on <strong>Hameln</strong><br />
Military 2209.<br />
57
58 <strong>Hameln</strong> 2012<br />
Veterinary Practice<br />
(English spoken)<br />
Dr. Susanne Graze<br />
Breslauer Str. 2<br />
31789 <strong>Hameln</strong>-Afferde<br />
Tel: 05151 - 10 02 70<br />
Appointment hours:<br />
Mon - Fri 10.00 - 11.00 hrs<br />
16.00 - 18.00 hrs<br />
Wed 10.00 - 11.00 hrs<br />
18.00 - 20.00 hrs<br />
also by appointment
<strong>Hameln</strong> 2012<br />
animals and Pets<br />
Official Permission<br />
Permission to keep domestic pets must be obtained from the Housing & Community<br />
Support Office <strong>Hameln</strong> prior to the family arriving in theatre. The location and type of<br />
quarter allocated will determine whether permission is granted. Likewise, strict quotas<br />
of pets are monitored so as not to allow too many pets in one particular area.<br />
The Dangerous Dogs Act also means that some dogs may no longer be imported into<br />
Germany. In Lower Saxony, any dog may also be classified as ‘Dangerous’ (Category<br />
3) and therefore subject to certain restrictions. All animals must be microchipped and<br />
correctly inoculated against Rabies, and are to have a blood test prior to arriving<br />
in theatre. Please note that owners must wait six months after the blood test before<br />
taking the animal back into the UK.<br />
From July 2004, all animals travelling through Europe have been required to have the<br />
European Pet Passport, although this has not altered the requirements of the UK Pet<br />
Travel Scheme, which remain in force.<br />
Those contemplating bringing animals into Germany must contact the HCSO <strong>Hameln</strong><br />
Ext. 2207, who will, if permission is granted, advise on the general procedure.<br />
Control of dogs<br />
All dogs must be kept on the lead between 1 April and 15 July. At other times dogs<br />
must always be kept under control, and any dog suspected of worrying game or farm<br />
animals is liable to be shot.<br />
Veterinary Surgeons (Tierärzte)<br />
Most German vets are good but some do not always speak English. Look in the local<br />
telephone directory under Tierärzte. Alternatively, the HCSO office can provide a list<br />
of local vets.<br />
Animals to UK<br />
For information, phone the PETS Helpline 0870 2411710 (Monday to Friday<br />
0830-1700 hrs UK time). Alternatively, check the DEFRA website (www.defra.gov.<br />
uk), or email pets.helpline@defra.gsi.gov.uk (enclosing postal address and daytime<br />
telephone number).<br />
Bye-Laws and Regulations<br />
NAAFI Shopping Permits<br />
NAAFI permits may be obtained through Unit Welfare Offices and are accountable<br />
documents; their loss should be reported immediately.<br />
Cards are required when purchasing controlled items, i.e. Coffee, Cigarettes,<br />
Whisky or Gin.<br />
Identity Cards and Passports<br />
Family Identity Cards for wives and children aged 8 years and over are provided by<br />
HQ UKSC(G). Application for these cards is made through the Unit Families Office.<br />
Photographs for Family Identity Cards are provided at public expense through the Unit<br />
Welfare Office. A ‘Dependants Status Stamp’ should be inserted in each passport.<br />
This should be done before the family arrive in Germany, by the Joint Services Travel<br />
59
60 HaMELN 2012<br />
Centre in London. However, in certain circumstances, it can be arranged by the<br />
husband’s unit.<br />
BFG Regulations for Private Vehicles<br />
All drivers and car/caravan/trailer owners must acquaint themselves with current<br />
regulations applicable to the Federal Republic of Germany: BA(G) Standing Order<br />
No 3213, held by all units, are explicit.<br />
Used vehicles purchased locally must not be driven until registered through the BFG<br />
Licensing Office.<br />
Vehicles imported into Germany which are currently registered with some other<br />
licensing authority may be used for a period not exceeding thirty calendar days in<br />
which to initially register your vehicle. You must also pass a German Highway Code<br />
test before you are issued with a BFG driving permit.<br />
A UK driving licence is only valid for one calendar month from date of arrival in BFG,<br />
after which a BFG driving permit is mandatory.<br />
More information about motoring can be found a little further on in this guide<br />
under “Driving”.<br />
Learn How To Drink Responsibly.<br />
Responsible drinking in a social context is a well-established and recognised element<br />
of the British Army’s culture of group bonding. However alcohol misuse can lead<br />
to all sorts of problems, professionally, personally and domestically. The effects of<br />
excessive drinking are severe. Not only does it impair judgement, endanger health<br />
and degrade performance; it is a major cause of ill discipline. It generates a loss of<br />
self-control, which can lead to unacceptable behaviour such as criminal violence,<br />
risky sexual activity, misuse of drugs or just acting like a complete prat! Personnel<br />
under the influence of alcohol or suffering from a hangover cannot be relied upon<br />
to perform their duties competently. This is why the Army cannot tolerate excessive<br />
drinking. Help will be offered to those genuinely willing to reform, but those who<br />
persist in excessive drinking and do not respond to rehabilitation will be considered<br />
for discharge.<br />
When you drink, do it sensibly. Learn to identify your limit and when you reach it stop.<br />
Drink water in between alcoholic drinks to extend your evening, to keep you hydrated<br />
and to reduce your alcohol intake. When you wake up next morning you won’t have<br />
a hangover, you will be able to function properly and you won’t be on the receiving<br />
end of a caution or charge. Don’t forget it takes an hour for your body to process<br />
one unit of alcohol, so if you drink eight pints of weak beer (about 3%), that is 16<br />
units, which is 16 hours for your body to get it out of your system. 16 hours in which<br />
you will still be drunk or have a hangover and in which you cannot drive. Learn to<br />
calculate how many units you are consuming and stick to the government guidelines<br />
for men and women. The stronger the drink the more units it has in it. Learn to drink<br />
sensibly before you wake up with a hangover that won’t go away.
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Driving<br />
Useful Information<br />
Vehicles<br />
Any vehicle imported into Germany must be British Forces registered within thirty days<br />
of its arrival. The term ‘vehicle’ includes caravans, trailers and power two-wheelers,<br />
owned by any member of the family entitled to BFG facilities. Caravans and trailers are<br />
registered separately from the towing vehicle and require their own registration number.<br />
Unregistered vehicles may only be parked in Barracks, not in MQ areas.<br />
You may not buy concessionary petrol coupons until you have possession of a BFG<br />
Registration Card.<br />
Roadworthiness<br />
All BFG vehicles are to have a roadworthiness inspection 3 years from the date of<br />
it having first been taken into use on public roads, irrespective of the country of<br />
its original registration, and thereafter annually, except that trailers not of quantity<br />
produced pattern, or trailers and vehicles constructed from kits or parts, irrespective<br />
of age, are to be roadworthiness inspected before initial BFG registration. These<br />
inspections are conducted at your unit BFG testing centre. Tel: 917225.<br />
Lighting Checks<br />
UK pattern headlights or headlight adaptors are not to be used on BFG vehicles. All<br />
personnel applying for initial BFG registration are to have the lights of their vehicle<br />
checked within 14 days of arrival in a unit. Brand new vehicles must have a light test<br />
within 30 days of initial registration.<br />
Driving Licence<br />
You may drive a private motor vehicle using a full UK driving licence for a period of<br />
one calendar month from the date of your arrival in Germany. In that period you must<br />
take a test on German Traffic Law (the Matrix Test) in your unit BFG office. The only<br />
way to pass is to study, thoroughly, The Manual for Road Users in Germany, Belgium<br />
and Holland prior to taking the test. You must then apply through your unit BFG office<br />
to HQ UKSC(G) for a BFG driving permit. Dependants can only do a UK Theory Test<br />
in Germany through authorised AELs (our nearest is Herford). No driving tests can be<br />
given to dependants.<br />
Legal Requirements<br />
You must always carry:<br />
a. Proof of Insurance.<br />
b. Identity Card.<br />
c. BFG Driving Permit.<br />
d. Vehicle Registration Card.<br />
Your car must always contain:<br />
a. First Aid Kit – up to German standards.<br />
b. Safety Belts for the driver and all passengers. All people in the vehicle both front<br />
and rear must wear seat belts by law.
70 HaMELN 2012<br />
c. Warning Triangle.<br />
d. 4-Way Flashers (Hazard Lights). These are not ‘carried’ but are compulsory for<br />
the BFG test.<br />
Legal points can be clarified by the Army Legal Services, RMP or the Master Driver, all<br />
of whom are in the Military telephone directory.<br />
Drinking and Driving<br />
Drinking and driving is considered a very serious offence by both the military and<br />
civil authorities. You may be prosecuted for driving in Germany with relatively small<br />
amounts of alcohol in your bloodstream. The consequences are very expensive.<br />
Most messes and clubs provide transport to and from functions. You are advised to<br />
use it or use a taxi.<br />
Purchasing a New or Used Car<br />
The threat of a terrorist attack in BFG is ever present and one way to help protect<br />
yourself and your family is to drive a left hand drive car, which is issued with German<br />
registration plates. The following options for left hand drive cars are open to you: (a)<br />
Buy a tax free left hand drive car in UK prior to posting from one of the many export<br />
car sales firms. (b) Before coming to Germany sell your right hand drive car, travel out<br />
by the Service Movement System, buy a left hand drive car from a German dealer.<br />
Returning to UK at the End of Your Tour<br />
Prior to your posting back to UK, HM Customs and Excise have allowed BFG<br />
personnel a tax concession by waiving the 12 month overseas ownership rule. You<br />
may now order your new or second hand right hand drive car in the last few weeks of<br />
your tour for import into the UK tax free. (You will still have to own the car for 1 year<br />
in the UK before selling it tax free.)<br />
BE WISE – STAY ALIVE – GO LEFT HAND DRIVE<br />
Warning to Soldiers Posted to Germany<br />
As an anti theft device several UK vehicle manufacturers are now etching vehicle<br />
registration numbers onto new vehicle windows and windscreens. Such a device<br />
does, however, present terrorists with a means to indicate the vehicle is owned by a<br />
member of HM Forces because when the vehicle is re-registered in Germany by the<br />
BFG Licensing Office, the new number will differ from the original numbers etched<br />
on the windows. Such a discrepancy could assist terrorists identify vehicles owned by<br />
members of HM Forces.<br />
You are advised to instruct your dealer that the vehicle you import into Germany<br />
does not have the UK registration etched on the windows. You could arrange<br />
to have the chassis number etched on the windows which will enhance security<br />
without risk to the owner.<br />
Road Safety<br />
Under German Law each road user – pedestrian or on two or more wheels, has an<br />
obligation to other road users for road safety. To avoid falling foul of German Law,<br />
seek advice from your unit Road Safety Officer. He will be pleased to advise.<br />
Learning to Drive<br />
The legal requirements involved in learning to drive, or teaching someone else to<br />
drive, on the BFG net, can sometimes seem daunting. Good advice can be obtained<br />
from the local Master Driver on all aspects of BFG driving permits, driving instruction,
HaMELN 2012<br />
driver testing and vehicle registration. Dependants must go to UK to learn to drive.<br />
There are no facilities to teach dependants here in Germany.<br />
Insurance<br />
An International Green Card is required. Check with your unit BFG Officer for the<br />
names of insurance companies acceptable to the BFG Office.<br />
Petrol Coupons<br />
Petrol coupons are purchased by you for your car/motorcycle and your use from<br />
the PRI Shop. The vehicle registration card must be produced. The coupons must be<br />
completely legible and must not be lent to anyone else; neither is it legal for you to<br />
use other persons’ coupons. You must only use your coupons to buy petrol/diesel.<br />
Useful Reading<br />
The British Forces Guide to Motoring in Europe is available to all service personnel,<br />
free of charge. This useful book gives advice on regulations, speed limits, emergency<br />
contacts, towing, licences, etc. Check with your Divisional Master Driver’s office if<br />
you have not received your free copy.<br />
The Law<br />
You are subject to both German Law, via the German Civil Police (GCP), and<br />
Military Law, through your superiors and the RMP. The GCP have the power to<br />
stop and fine you on the spot for minor traffic offences. If you do not have the<br />
cash you will be given one week to pay. The GCP will prosecute through the<br />
German Civil Courts in serious cases.<br />
Bus Services<br />
Air Trooping<br />
Air Trooping buses to Munster/ Osnabrück via Detmold and Bielefeld depart from<br />
Gordon Barracks at 1335 hrs on Fridays (55 seater) and the return bus departs at<br />
1815 hrs.<br />
Air Trooping buses to Paderborn depart from Gordon Barracks at 0915 hours on<br />
Sundays and the return bus departs at 1915 hrs. This bus also goes by Detmold, but<br />
not Bielefeld.<br />
NAAFI/Medical Centre<br />
NAAFI buses run daily from Afferde<br />
Depart Afferde at 0935 hrs, arrive – Gordon Barracks.<br />
Depart Gordon Barracks 1135 hrs, arrive – Afferde.<br />
Youth Club<br />
Youth Club transport is provided on the nights when the club is open. Please contact<br />
the Youth Club Leader for details on <strong>Hameln</strong> Mil 2455 or 2494.<br />
Travel Centres<br />
Forces Travel, Block 10, Gordon Barracks and is open<br />
Mon-Thurs 0900-1600 hrs Fri 0900-1400 hrs. Tel: 05151 959230.<br />
71
72 HaMELN 2012<br />
Local Places of Interest<br />
Day Trips by Car<br />
(Places marked * can also be visited by bus and on foot)<br />
Hildesheim. Interesting church.<br />
Schloss Marienburg. Well worth a visit; standing high up on the north of Route 1 on<br />
the way to Hildesheim.<br />
* Springe. Saupark. An extensive nature reserve fenced to contain wild pig, deer and<br />
moufflon, with a special sanctuary Wisentgehege for the rare European bison.<br />
Hannover. Landesmuseum – big museum. Maschesee – boating. Airport.<br />
Herrenhausen – King George I used to live in this impressive house. Steinhuder Meer<br />
– beautiful natural lake.<br />
Harz Mountains. A superb range of mountains, worth a visit in any season.<br />
Kleine Schweiz. A slice of Switzerland on the east bank of the Weser, near Ruhle, a<br />
village south of –<br />
*Bodenwerder. The birthplace of Baron von Munchhausen, King among liars, whose<br />
house is still preserved and open to the public. Bodenwerder is a picturesque town,<br />
a perfect centre for a holiday with its many walks and rail and bus connections from<br />
<strong>Hameln</strong>. A pleasant steamer run during the season. South towards Höxter you reach –<br />
Corvey. Famous for its church facade and museum.<br />
Scharfoldendorf. A gliding club and aircraft cafe.<br />
Fuerstenberg. Famous for pottery. Weenzen Lakes. An area of well laid out<br />
nature walks.<br />
Detmold. Westfalischer Freilichts Museum. An open air museum of old country<br />
houses from North Germany, reconstructed as a village.<br />
Hermann’s Denkmal/Externstein. South-west of Detmold. Hermann’s Denkmal is a<br />
monument high on a hill and the Externstein are an historically significant outcrop of<br />
rocks, a mile or so away from the monument. Close by is a falconry and Vogel park.<br />
Hollywood Park Stukenbrock. Slightly further west of Detmold, a wonderful day<br />
out for the whole family can be had at this unique combination of amusement and<br />
safari park. There are numerous attractions for all age groups. The Park is on the B68<br />
roughly midway between Bielefeld and Paderborn.<br />
<strong>Hameln</strong>. The Info Centre near <strong>Hameln</strong> Park provides free information on guided<br />
tours of the old town, the museum in Osterstrasse, ferry trips, and the story of the Pied<br />
Piper which is re-enacted from May to September every Sunday.<br />
Kloster Fishbeck. An abbey 10 km west of <strong>Hameln</strong>.<br />
*Schloss Bückeburg. Perhaps the most noteworthy historical building in the area<br />
of the town of Bückeburg. Once the residence of the Count of Bückeburg; open to<br />
the public on certain days and contains a good collection of paintings. The town of<br />
Bückeburg still preserves its own distinctive form of national dress. Germany’s only<br />
helicopter museum is also here.<br />
*Schloss Schaumburg. Standing high up on the north of the road above Bückeburg<br />
with a fine view of the Weser Valley. This castle was built about 1100 by the Count of
HaMELN 2012<br />
Schaumburg and completed in 1390. Off the Hessisch-Oldendorf road, or by rail<br />
the Rinteln/Lohne train to Schaumburg.<br />
Bad Pyrmont. A well known spa with a fine park.<br />
Schwalenberg. Walk up the hill to admire the view. The village boasts of its old<br />
decoratively carved wooden-framed houses.<br />
Koterberg. At 427m above sea level, the highest point in the Weser Hills;<br />
recognisable by the mushroom television tower on the summit.<br />
Worthwhile Visits by Bus and on Foot Locally<br />
(Some places on the previous page may also fall into this category)<br />
Ohrberg. A small hill between <strong>Hameln</strong> and Ohr village. A spring visit is particularly<br />
recommended to see the exotic trees and rhododendrons.<br />
Schweineberg. A nature reserve noted for its display of snowdrops.<br />
Klutturm. An old watch-tower of the former fortress of <strong>Hameln</strong>. A modern cafe with<br />
delightful views at its base. Nearby is the garden cafe of Finkenborn. Accessible by car.<br />
Bismarckturm. Erected in memory of the famous German Chancellor, the tower<br />
gives a fine view of <strong>Hameln</strong>. The quickest way is to walk north-west from Gordon<br />
Barracks, but a pleasant ramble is from the Holtensen road to the Bismarck tower,<br />
then along forest paths to the historic Heisenkuche, returning to the Holtensen road.<br />
Karlshafen. A Huguenot town founded in 1670. It is stone-built with straight<br />
planned streets, many with French names. A natural as a holiday centre. On the<br />
steamer route during the season.<br />
Hann Munden. The end of the steamer route and where the rivers Fulda and<br />
Werra become the Weser. An historic old town with a 12th century bridge. The town<br />
centre is closed to motor traffic and the narrow streets are reminiscent of Elizabethan<br />
England with their overhanging gables. Has many beautiful historical buildings and<br />
a play similar to the Pied Piper. Hannoversche-Muenden’s history is recorded back to<br />
AD 800. Another natural holiday centre.<br />
The HIVE has produced a more detailed booklet on days out in the <strong>Hameln</strong> area. If<br />
you require a copy call in at the HIVE.<br />
If any further information is required, contact the Station HIVE.<br />
The Pied Piper Play<br />
This is staged free every Sunday at 12 noon during the months of May-September on<br />
the terrace outside the Hochzeitshaus in <strong>Hameln</strong>.<br />
Rats<br />
The musical version of the Pied Piper story held on the terrace of the Hochzeithaus<br />
every Wed between May and September. Starts 1600 hrs. Highly recommended.<br />
The Pied Piper Carillon<br />
A clock and musical tableau set in the West Gable of the Hochzeitshaus in <strong>Hameln</strong>. The<br />
carillon of bells and the tableau depict the Pied Piper story daily at 1300 and 1730 hrs.<br />
Trains<br />
Special weekend train tickets available from the Railway Station.<br />
73
74 HaMELN 2012<br />
Leisure activities<br />
Salvation Army Club<br />
Facilities within the Salvation Army Club include:<br />
The Welcome Café – Serving cooked meals, 'Big Breakfast', assorted filled<br />
sandwiches, hot pies, jacket potatoes, assorted home baking, hot and cold drinks,<br />
crisps and sweets.<br />
Open Mon-Fri 0930-1400 hrs Sat & Sun 1100-1400 hrs<br />
We are also open for special events throughout the year. Please look out for notices<br />
with their details<br />
Pipers Shop – Daily newspapers, magazines, a wide range of greetings cards, toys<br />
and stationery, books and confectionery.<br />
Open Mon- Fri 0930-1430 hrs<br />
Sat & Sun 1100-1400 hrs<br />
Centre Fax & Office: 41938<br />
The Flix Cinema<br />
The Flix Cinema is located in Gordon Barracks. Professional and helpful staff together<br />
with the latest films make this a popular venue.<br />
Timings for the Cinema are as follows:<br />
Sun Tue<br />
Doors Open 1600 hrs 1800 hrs<br />
Film Starts 1630 hrs 1830 hrs<br />
Admission Prices<br />
Adult €6 Children (up to 17 yrs) €4 Family ticket (2 adults, 2 children) €16<br />
The Cinema may also be booked for other uses, ie, Fashion Shows, Families Briefing,<br />
Training Lectures, etc. For further details please contact the Manageress on <strong>Hameln</strong><br />
Mil 2456.<br />
The Services Sound and Vision Corporation (SSVC)<br />
SSVC TV Service. The Sound & Vision Centre is located in Block 10, Gordon<br />
Barracks. Tel: (05151) 959378. Here SSVC sell televisions, videos, computers and<br />
audio equipment. All equipment sold by SSVC is supported by a full after-sales<br />
service. The Centre is open Mon-Fri 0900-1700 hrs, Sat 1000-1400 hrs. Should<br />
you have any questions on TV reception, please contact the Centre Manager, Michelle<br />
Robinson.<br />
<strong>Hameln</strong> British-German Club<br />
There is a flourishing <strong>Hameln</strong> British-German club with some 250 members, which<br />
carries out a varied and interesting programme of events throughout the year. The<br />
purpose of the Club is the furtherance of friendly relations and mutual understanding<br />
between the British and German communities in <strong>Hameln</strong> and its neighbourhood. All<br />
ranks, their dependants and UKBC are very welcome to join; the Club also has a<br />
number of events for children. There is no membership fee. The Club provides an<br />
excellent opportunity to integrate with the local community, to make friends and to<br />
learn more about <strong>Hameln</strong> and its environment. Please speak to the HCSO Office to<br />
find out more and to get a copy of the current Newsletter.
HaMELN 2012<br />
Sports, Recreation and Hobbies<br />
Sports and Activities<br />
The Station has many sports clubs and activities which are open to Service personnel<br />
and dependants. Details can be found on notice boards, the Gymnasium or the<br />
HIVE.<br />
Gymnasium<br />
The gymnasium is located in Gordon Barracks and caters for all normal sporting<br />
activities. This gymnasium is equipped with the latest Cardiovascular and weight<br />
training equipment. The gymnasium conducts various fitness activities, from lunch<br />
time circuit training, to ladies aerobic classes, all of which are open to service<br />
personnel and dependants ther are also classes available for children.<br />
For further details contact the PT staff during normal working hours.<br />
Tel: <strong>Hameln</strong> Mil Ext 2383, Civilian 05151 917383.<br />
Swimming Pools<br />
Most German towns and villages have public swimming pools. Below are listed some<br />
of the ones in the <strong>Hameln</strong> area.<br />
Indoors: <strong>Hameln</strong>: Hallenbad & Einsiedlerbach.<br />
Outdoors: Heated – Bad Pyrmont, Bad Muender, <strong>Hameln</strong>, Südbad, Rinteln.<br />
Outdoors: Unheated – Coppenbrugge, Deckbergen, Hess Oldendorf, Springe,<br />
Unsen. (All open 15 May -15 September).<br />
Athletics Tracks<br />
All weather Weserbergland Stadium (booked through LSLO). Cinder VFL Track<br />
opposite Gordon Barracks.<br />
Sub Aqua Club<br />
<strong>Hameln</strong> has a thriving Sub Aqua Club. It is a special branch of the British Sub Aqua<br />
Club (BSAC) and all Service people and dependents over the age of 14 are eligible<br />
to join. The club meets at its own premises at 28 Engr Regt, Block 11 Cellar, Gordon<br />
Barracks on Wed nights at 1845 hrs. No experience is necessary and tuition and<br />
equipment hire costs are minimal. Training is carried out at the local Pool on Wed<br />
and in local lakes or the sea at Kiel on weekends.<br />
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76 HaMELN 2012<br />
A typical <strong>Hameln</strong> Street.<br />
The <strong>Hameln</strong> Christmas Market.
HaMELN 2012<br />
Classified Index of advertisers<br />
This index provides a quick and easy way of locating any product or service you<br />
require. Production of this Guide is made possible by the support of the advertisers<br />
listed below and, in turn, it is hoped that all readers will lend their support to these<br />
businesses.<br />
BICYCLES: Bunny Hop (41); Fun Corner WKK Sport & Freizeitartikel (46)<br />
COMPUTERS & REPaIRS: bpm-computer (22)<br />
CRaFTS & SUPPLIES: Hobby-Haus Für Bastler GmbH (45)<br />
ENTERTaINMENT & LEISURE: Snow Dome Sölden in Bispingen GmbH (19);<br />
Tierpark Bad Pyrmont (75)<br />
BaNKS: Stadtsparkasse <strong>Hameln</strong> (58)<br />
GaRDEN CENTRES & NURSERIES: Gartencenter Neumann GmbH (33)<br />
HOTELS & PUBS: Hotel Bellevue (5); Hotel Stadt <strong>Hameln</strong> (21); Hotel Zur Börse (79)<br />
LOCaL INFORMaTION: Deister Und Weserzietung Verlagsgesellschaft mbH & CO<br />
KG - Vertrieb (33)<br />
MOTOR SERVICES: Autohaus Hild & Co (35)<br />
OPTICIaNS: Parpatt-Optik GmbH (22)<br />
PET SHOPS: Fressnapf Tiernahrungs GmbH (46)<br />
RESTaURaNT & CaFÉS: Argentinisches Steakhouse Cheyenne (46); Restaurant SASH<br />
(41)<br />
RETaIL: Honig Baustoffe e. Kfm (6); Moderne Orthopädie-Schuhtechnik Torsten Beck<br />
(45)<br />
SCHOOLS after page 32<br />
TaX FREE CaR SaLES page 61<br />
TELEPHONE & BROaDBaND: TKS Telepost Kabel-Service Kaiserslautern GmbH &<br />
Co KG (Inside Back Cover)<br />
VETERINaRY PRaCTICES: Tierärztliche Klinik für Kleintiere Dr. med. Vet. Axel<br />
Steinbiß (58); Tierarztpraxis Dr. Susanne Graze (58)<br />
77
78 <strong>Hameln</strong> 2012<br />
One of the many country walks within a few minutes<br />
from the town of <strong>Hameln</strong>.<br />
A pleasure boat on the River Weser.<br />
The "Klut" viewed from the<br />
River Weser.
<strong>Hameln</strong> 2012 79<br />
<strong>Hameln</strong> Emergencies<br />
Police<br />
RMP Duty Room 2222 (manned 24 hrs)<br />
German Civil Police <strong>Hameln</strong> Civil 9330<br />
(German Civil Police Emergency<br />
Telephone <strong>Hameln</strong> Civil 110)<br />
Fire<br />
Gordon Barracks 2228<br />
German Civil Fire Brigade <strong>Hameln</strong> Civil 112<br />
Medical<br />
Medical Centre (Emergencies) 2333<br />
German Civil Ambulance <strong>Hameln</strong> Civil 112<br />
Emergency Repairs<br />
Guardroom Gordon Barracks 2228<br />
Rinteln & Bückeburg Emergency Telephone numbers on Page 80<br />
We guarantee you an enjoyable Stay in <strong>Hameln</strong>.<br />
You will find pleasant furnished rooms with<br />
TV, WLAN, Cable-TV and minibar.<br />
Enjoy our fine, homely cuisine in our restaurant.<br />
Single room € 69,00 incl. breakfast<br />
Double room € 93,00 incl. breakfast<br />
<strong>Hameln</strong>er Hotel GmbH<br />
Osterstr. 41a<br />
31785 <strong>Hameln</strong><br />
Tel: 05151 - 94 94 0 Fax: 05151 - 254 85
80 <strong>Hameln</strong> 2012<br />
Rinteln & Bückeburg<br />
Emergencies<br />
From a civilian telephone –<br />
All numbers with a three figure digit dial 800 first<br />
All numbers commencing with a 5 dial 401 first<br />
From Rinteln civilian extension<br />
Fire 112<br />
Ambulance 112<br />
Police 110<br />
From a Bückeburg civilian extension<br />
Fire 112<br />
Ambulance 112<br />
Police 110<br />
<strong>Hameln</strong> Emergency Telephone numbers on 79<br />
Handy Index<br />
Amenities ...................................... 43<br />
AFF .............................................. 28<br />
AWIS ............................................ 27<br />
Churches ...................................... 30<br />
Driving in Germany ....................... 69<br />
Fire Action .................................... 10<br />
HIVE ....................................... 36, 37<br />
JSHAO ......................................... 15<br />
Leisure Activities ............................ 74<br />
Local Bye-Laws & Regulations ......... 55<br />
Maps ....................................... 48-50<br />
NAAFI .......................................... 42<br />
Pets .............................................. 59<br />
Schools ........................................ 17<br />
Security......................................... 51<br />
Service Family Housing .................... 7<br />
Sporting Facilities .......................... 75<br />
Tax Free Car Sales page ................. 61<br />
Telephone Information ..................... 4<br />
The Place Where You Live .............. 47<br />
UK & BFG Websites ......................... 5<br />
WRVS ........................................... 35
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all you want<br />
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TKSShops:<br />
TKSShop Hohne<br />
TKSShop Fallingbostel<br />
TKSShop Gütersloh<br />
TKSShop Mönchengladbach<br />
TKSShop Sennelager<br />
SSVC:<br />
Elmpt SSVC<br />
Herford SSVC<br />
<strong>Hameln</strong> SSVC<br />
Gievenbeck SSVC<br />
a Visit our website for a complete list of<br />
TKSShops and opening hours.<br />
www.tkscable.com