23.11.2014 Views

Rexel Group Press Book - Rexel UK

Rexel Group Press Book - Rexel UK

Rexel Group Press Book - Rexel UK

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>Rexel</strong><br />

A World of Energy<br />

2013 <strong>Press</strong> Kit


<strong>Rexel</strong><br />

A COMPANY ON THE MOVE<br />

p.3<br />

A forward-looking plan<br />

ENERGY IN MOTION,<br />

AMBITIOUS OBJECTIVES FOR 2015<br />

Profitable growth<br />

Active resources management<br />

Culture of cooperation<br />

Excellence in operations<br />

p.5<br />

A partner of choice<br />

EXPERTISE AND EXCELLENCE TO<br />

CREATE VALUE FOR CUSTOMERS<br />

Supporting all projects, everywhere in the world<br />

Ensuring optimal accessibility through a multi-channel approach<br />

Innovating and customizing to achieve supply chain excellence<br />

Joining forces with suppliers<br />

p.7<br />

Customized product packages and solutions<br />

ANTICIPATION AND INNOVATION<br />

TO DEVELOP THE SOLUTIONS OF TOMORROW<br />

Customized technical responses to the changing energy landscape<br />

Tailored solutions for each market<br />

p.12<br />

A responsible, long-term commitment<br />

CORPORATE SOCIAL RESPONSIBILITY<br />

TO SUPPORT GROWTH<br />

Becoming a benchmark employer by making the difference<br />

Optimizing energy performance to lead by example<br />

The <strong>Rexel</strong> Foundation for a better energy future<br />

p.16


<strong>Rexel</strong><br />

A company on the Move<br />

A global leader in the professional distribution of products and services for the energy world,<br />

<strong>Rexel</strong> plays a pivotal role in providing energy efficiency in the built environment (across<br />

residential, commercial and industrial buildings). <strong>Rexel</strong> provides the link between all the major<br />

stakeholders in the sector, from the utility companies and manufacturers to electrical<br />

contractors and, installers and the final consumer. <strong>Rexel</strong> supports hundreds of thousands of<br />

business customers in 37 countries, helping them to create value with solutions that enhance<br />

productivity and comfort.<br />

Over the past few years, <strong>Rexel</strong> has enhanced its operating excellence, doubled in size and<br />

strengthened its performance.<br />

A company that delivers results<br />

With sales of €13.4 billion, EBITA of €767 million and net income of €319 million in 2012,<br />

<strong>Rexel</strong> has developed its positions in mature markets while continuing to expand in high<br />

growth markets.<br />

A company with clear ambitions<br />

In 2012, <strong>Rexel</strong> presented Energy in Motion, its new forwardlooking company plan. This<br />

customer centric roadmap sets objectives for 2015 and clearly expresses <strong>Rexel</strong>’s ambition to<br />

expand its leadership and enhance its local presence with strategic partners.<br />

The company is activating four strategic levers to accelerate its development:<br />

<br />

<br />

<br />

<br />

Profitable growth, both organically and through acquisitions.<br />

Active resource management.<br />

A culture of cooperation.<br />

Excellence in operations.<br />

Sales by region (in %)<br />

KEY FACTS &<br />

FIGURES<br />

10 2<br />

32<br />

Europe<br />

Asia-Pacific<br />

56<br />

North America<br />

Latin America<br />

<br />

<br />

<br />

<br />

Sales of €13.4 billion<br />

31,000 employees<br />

2,300 sales outlets<br />

Operations in 37 countries<br />

Estimated global market share<br />

close to 8%<br />

<br />

40 banners<br />

140 supply chain distribution<br />

structures<br />

<br />

33%-owned by an investment fund<br />

consortium comprising Clayton<br />

Dubilier & Rice, Eurazeo and Bank<br />

of America Merrill Lynch Capital<br />

Partners.<br />

3


A provider of customized solutions<br />

<strong>Rexel</strong> serves three main markets:<br />

Residential, with solutions to enhance energy<br />

efficiency, comfort, safety, home automation and<br />

more.<br />

Industrial, with expertise around the world to equip<br />

facilities and optimize their energy performance.<br />

Commercial, with solutions for shopping centers,<br />

sports facilities, hospitals, airports and other<br />

buildings. <strong>Rexel</strong> supplies the general and<br />

specialized contractors who equip these diverse<br />

customers, who are often focused on improving<br />

energy efficiency.<br />

A partner of choice<br />

58% of <strong>Rexel</strong>’s 31,000 employees are in direct<br />

contact with professional customers through the<br />

company’s 2,300 sales outlets in 37 countries.<br />

These customers include:<br />

Electricians<br />

Service companies<br />

Manufacturers<br />

Retailers and DIY superstores<br />

A partner of choice for contractors, key accounts<br />

and manufacturers, <strong>Rexel</strong> has the unique ability to<br />

provide the same level of quality and attention to<br />

all customers, from local electricians to major<br />

contractors, to large industrial firms.<br />

Strong partnerships with<br />

SUPPLIERS<br />

Proximity to our<br />

CUSTOMERS<br />

A WIDE RANGE OF PRODUCTS<br />

ENERGY<br />

PROVIDERS<br />

Lighting<br />

Home<br />

Automation<br />

Industrial<br />

equipment<br />

Smart<br />

products<br />

SUPPLIERS<br />

Climate<br />

control<br />

Security and<br />

communication<br />

Cables<br />

Renewables<br />

Comprehensive SUPPLY CHAIN<br />

Offering (one-stop shop)<br />

ADVICE<br />

SERVICES<br />

(energy audits)<br />

BALANCED END-MARKETS– 37 COUNTRIES<br />

LARGE<br />

INSTALLERS<br />

AND<br />

ELECTRICAL<br />

CONTRACTORS<br />

RESIDENTIAL<br />

Social and<br />

private housing<br />

COMMERCIAL<br />

Offices, airports<br />

and hospitals<br />

INDUSTRY<br />

Automotive,<br />

oil&gas and<br />

mining<br />

4


Energy in Motion,<br />

Ambitious Objectives for 2015<br />

With growth as its key focus, <strong>Rexel</strong> develops its strategy on the basis of an ambitious<br />

company plan called Energy in Motion. This chapter in <strong>Rexel</strong>’s success story includes four<br />

strategic priorities that will create value for all stakeholders.<br />

1. Profitable growth<br />

Objective accelerate profitable growth by:<br />

<br />

Promoting organic growth in three core areas:<br />

- High potential business categories related to energy efficiency.<br />

- Key accounts and international projects.<br />

- Vertical markets, notably oil & gas and mining.<br />

Together, these three areas are expected to achieve double-digit average annual growth, generate<br />

more than €1 billion in additional sales between 2011 and 2015, and account for 20% of total sales<br />

in 2015.<br />

<br />

Devoting around €500 million a year between 2012 and 2015 to an active acquisitions policy<br />

designed to:<br />

- Win new market share and generate synergy in key mature markets.<br />

- Strengthen <strong>Rexel</strong>’s presence in high growth markets.<br />

- Broaden the company’s portfolio of value-added services and presence in key vertical markets.<br />

2. Active resource management<br />

Objective optimize the use of assets and allocation of resources to increase return on<br />

investment by:<br />

<br />

<br />

<br />

<br />

Unleashing team members’ potential, notably by developing specific skills, with experts specialized<br />

in business development, marketing and key account management and dedicated technicalcommercial<br />

teams.<br />

Improving asset productivity by carefully managing commercial assets, enhancing the organization<br />

and allocating more resources to the three levers of organic growth.<br />

Capitalizing on the value of the <strong>Rexel</strong> brand.<br />

Using the organization's knowledge and understanding of customer needs to develop competitive<br />

service offerings.<br />

The following values guide the way <strong>Rexel</strong> acts and interacts with<br />

stakeholders:<br />

<br />

<br />

<br />

<br />

<br />

<br />

Deliver the best customer experience.<br />

Join forces for success.<br />

Encourage to innovate.<br />

Engage people to develop their talents.<br />

Trust each other.<br />

Enjoy making a difference.<br />

5


3. Culture of cooperation<br />

Objective leverage capabilities and synergies across the <strong>Group</strong> and foster value-creating<br />

partnerships with key suppliers and customers by:<br />

<br />

<br />

<br />

<br />

Encouraging teamwork.<br />

Developing quality relationships with customers.<br />

Managing strategic partnerships with key suppliers.<br />

Keeping commitments to shareholders.<br />

4. Excellence in operations<br />

Objective enhance productivity and service levels to drive commercial effectiveness and<br />

supply chain performance.<br />

To achieve this objective, <strong>Rexel</strong> is rolling out an improved performance platform covering all<br />

aspects from supply chain optimization to e-commerce, which is expected to account for at<br />

least 15% of sales by 2015.<br />

REXEL’S MISSION<br />

<strong>Rexel</strong>’s mission is to support customers around the globe,<br />

wherever they are, to create value and help them run their<br />

businesses better by providing a broad range of sustainable and<br />

innovative products and services for automation, technical<br />

supply and energy management.<br />

FINANCIAL TARGETS FOR 2015<br />

Organic growth (excluding the impact of copper) between 2011 and 2015 should<br />

outperform the weighted average GDP growth of the regions in which the <strong>Group</strong><br />

operates by around two percentage points, thanks to a stepped-up demand for energy<br />

efficiency and the deployment of the Energy in Motion plan.<br />

Acquisitions should contribute between 3% and 5% of additional annual sales on<br />

average between 2011 and 2015.<br />

In 2015, adjusted EBITA margin should be above 6.5%<br />

Free cash flow after interest and tax should exceed €500 million in 2015.<br />

6


Expertise and Excellence to Create<br />

Value for Customers<br />

<strong>Rexel</strong> owes its market leadership to its ability to offer the very best customer experience. A<br />

global company and local partner, <strong>Rexel</strong> knows how to develop high value-added solutions<br />

for all of its customers.<br />

Everyone at <strong>Rexel</strong> is committed to continuously improving customer service and to:<br />

Supporting all projects, everywhere in the world.<br />

Ensuring optimal accessibility through a multi-channel approach.<br />

Innovating and customizing to achieve supply chain excellence.<br />

Joining forces with supplier partners to achieve success.<br />

<strong>Rexel</strong>’s unique business model and innovative methods make the difference.<br />

Local electricians and large global contractors alike find the right level of<br />

service at <strong>Rexel</strong> thanks to our local branch sales teams and international<br />

project managers. Our goal is to respond to our customers’ precise needs<br />

and support them with our innovative services.<br />

Pascal Martin, <strong>Group</strong> Senior Vice President, Corporate Strategy, Business Portfolio<br />

“Management and New Business Development<br />

”<br />

1. Supporting all projects, everywhere in the world<br />

Thanks to its wide-reaching, interconnected network, <strong>Rexel</strong> can provide the same level of<br />

attention and quality of service to all of its customers. This can mean advising and supplying a<br />

multi-national retail chain that wants to save energy and renovate the lighting in its sales<br />

outlets, delivering a specific solution to an electrician within 24 hours at one of <strong>Rexel</strong>’s 2,300<br />

branches, supporting the deployment of a windfarm project in Canada or supplying electrical<br />

equipment to a mine in Chile at an altitude of 3,200 meters.<br />

“ ”<br />

We listen closely to our customers to constantly improve our service and<br />

identify the best solutions to help them create value.<br />

Jérémy de Brabant, Senior Vice President Customer Development<br />

7


Multi-local presence<br />

With operations in 37 countries, <strong>Rexel</strong> is developing its network and local presence through<br />

an active strategy of acquisitions. This growth drive is allowing <strong>Rexel</strong> to expand or enhance<br />

its presence in strategic regions and provide even more comprehensive service to<br />

international customers.<br />

The company has made numerous acquisitions in Brazil, India and China since 2011 while<br />

continuing to intensify its presence in mature markets. In May 2012 for example, <strong>Rexel</strong><br />

acquired Platt Electric Supply, a leading independent electrical equipment wholesaler in the<br />

western United States.<br />

In all, a total of 23 companies were acquired between 2010 and 2012, eleven of them in highgrowth<br />

countries and ten in mature markets. Together, they should lift annual sales by 3% to<br />

5% on average between 2011 and 2015.<br />

A key partner for exceptional projects<br />

In addition to its network and sales outlets, <strong>Rexel</strong> has developed two levels of support for<br />

international projects, the first focuses on megaprojects and international contracts (<strong>Rexel</strong><br />

International Projects <strong>Group</strong>, or IPG) and the second on key accounts (International Key<br />

Accounts, or IKA).<br />

Through <strong>Rexel</strong> IPG, created in 2009, <strong>Rexel</strong> is positioned as a key partner for large<br />

contractors on international projects. IPG supports the deployment of large projects in all<br />

locations with its strategic capabilities, which include upstream advice on specifications, and<br />

operational expertise (supply, storage and on-site teams to coordinate the project). <strong>Rexel</strong><br />

works on megaprojects with major international construction and engineering firms such as<br />

Bechtel, Fluor, Technip and Shaw.<br />

A strategic partner for international customers<br />

<strong>Rexel</strong> offers end-to-end support through <strong>Rexel</strong> IKA for key accounts that need products and<br />

services for their projects and operations. The company leverages its network of local<br />

banners and sets up customized organizations wherever necessary for its customers, be they<br />

large contractors, manufacturers or equipment makers.<br />

€1 billion<br />

Additional sales expected from high-growth markets between 2011 and 2015.<br />

These countries should account for more than 10% of total sales in 2015.<br />

€880 million<br />

Forecast sales through <strong>Rexel</strong> IPG and <strong>Rexel</strong> IKA in 2015.<br />

8


In 2011, <strong>Rexel</strong> IPG was awarded the contract to<br />

supply Pascua Lama, one of the largest gold<br />

mine projects in Latin America. On site, <strong>Rexel</strong><br />

team members handle purchasing, logistics and<br />

electrical equipment coordination with the<br />

service providers.<br />

The Pascua Lama mines where <strong>Rexel</strong> is<br />

supplying the worksite of one of Latin<br />

America's largest gold mines.<br />

2. Ensuring optimal accessibility through a multi-channel<br />

approach<br />

For many years, <strong>Rexel</strong> has operated through a variety of strategically related sales channels,<br />

including branches, call centers, e-commerce platforms and mobile applications. By<br />

continuously anticipating customers' new sourcing habits and developing innovative channels,<br />

<strong>Rexel</strong> ensures maximum availability and accessibility for customers and makes the most of its<br />

suppliers' offerings. In short, everyone wins.<br />

Deployment of a global web platform<br />

In 2012, <strong>Rexel</strong> decided to converge the online purchasing systems of nine of its banners<br />

worldwide in a single web platform. The move produced tangible results, with an 8% increase<br />

in 2012 sales. At the same time, <strong>Rexel</strong> launched banner specific online stores accessible by<br />

smartphones in a number of countries, including France, Canada, Austria and Belgium.<br />

Creation of dedicated competence centers<br />

For specific needs, <strong>Rexel</strong> also uses dedicated competence centers in its commercial<br />

relationship with customers, notably in Germany.<br />

Implementation of electronic data interchange (EDI) systems<br />

These systems, used for key accounts, make it possible for <strong>Rexel</strong>’s information systems to<br />

exchange data easily with customer systems, eliminating the need to send documents and<br />

input data. The numerous advantages include just-in-time inventory management, reliability,<br />

security and prevention of cost overruns.<br />

<strong>Rexel</strong>, Michelin’s exclusive electrical equipment supplier<br />

In 2011, Michelin selected <strong>Rexel</strong> as its exclusive electrical equipment supplier. With more<br />

than 90 sites to be supplied in eight countries, Michelin is currently one of <strong>Rexel</strong>'s largest<br />

customers. To serve this account efficiently and optimize the supply process, a large-scale<br />

logistics system has been deployed for end-to-end management, from order booking (using<br />

online catalogues via e-commerce sites) to delivery (with order tracking and key performance<br />

indicators).<br />

9


40 online stores<br />

<strong>Rexel</strong> had 40 online stores in 2011,<br />

including three new sites in Spain, Italy<br />

and the <strong>UK</strong> and eight revamped sites in<br />

Canada, the Netherlands, Sweden and<br />

Austria.<br />

28%<br />

Percentage of sales generated online in<br />

Austria in 2012, up 40% from 2011.<br />

“<br />

We are committed to offering the<br />

best possible customer experience,<br />

whether in-store, on the phone or<br />

over the Internet. We want to deliver<br />

the same level of customer<br />

satisfaction no matter what the<br />

interface.<br />

Peter Hakanson,<br />

<strong>Group</strong> Senior Vice President,<br />

Operations<br />

”<br />

3. Innovating and customizing to achieve supply chain<br />

excellence<br />

With 2,300 sales outlets, customers located around the world and an average 45,000 SKUs<br />

(of which 35,000 available for next-day delivery), <strong>Rexel</strong> has not just one, but several supply<br />

chain organizations and solutions. The company’s pride and strength is its ability to serve all<br />

customers in all locations worldwide, with the same level of quality. Thanks to three<br />

innovative, modular solutions and its supply chain excellence, <strong>Rexel</strong> is able to guarantee<br />

product availability and create value for customers.<br />

A supply chain that adapts to different regions and types of customers<br />

<strong>Rexel</strong> has deployed a supply architecture suited to the specific characteristics of its markets<br />

by leveraging a tested system based on achieving the right distance between customer and<br />

supplier locations worldwide.<br />

In order to be close enough to customers to serve them quickly, <strong>Rexel</strong> has determined that a<br />

distribution center should be able to cover requests within a 350km radius.<br />

The company has organized its supply chain with different configurations to reflect its diverse<br />

customer base, which ranges from large and small contractors to manufacturers needing<br />

maintenance for their operations, and to ensure optimal inventory management. This system<br />

includes, on the one hand, national or local logistics hubs (or large branches serving as<br />

logistics hubs) that receive items from suppliers and serve both customers and local<br />

branches, and, on the other, stand-alone branches that take deliveries from suppliers directly<br />

and respond to customer needs.<br />

<strong>Rexel</strong> has the ability to devise dedicated solutions for large projects by setting up temporary<br />

supply chain facilities on site.<br />

Innovative services for customers of all sizes<br />

Electricians and small contractors can drop by a branch early in the morning to pick up orders<br />

placed the day before.<br />

Large contractors can have their orders delivered to a branch or directly to a worksite.<br />

Manufacturers and commercial firms can be supplied on a regular basis to cover ongoing<br />

maintenance and repair needs.<br />

10


50,000 SKUs 140 supply chain<br />

Number of SKUs available on<br />

distribution structures (of which 9 in France) and<br />

average for next-day delivery thanks<br />

2,300 branches<br />

to <strong>Rexel</strong>’s supply chain excellence<br />

in<br />

and quality logistics services.<br />

37 countries<br />

“ ”<br />

By making agility its supply chain priority, <strong>Rexel</strong> optimizes flows among its 140<br />

supply chain distribution structures (nine of which are in France) and 2,300<br />

branches in 37 countries.<br />

Xavier Derycke, <strong>Group</strong> Supply Chain Director<br />

4. Joining forces with suppliers<br />

Backed by a powerful culture of cooperation, <strong>Rexel</strong> has always forged strong partnerships<br />

with the different players in its industry. Working as a team in a spirit of mutually beneficial<br />

cooperation is the key to shared success.<br />

Building preferred supplier relationships<br />

With a purchasing volume of €10.7 billion in 2012, <strong>Rexel</strong> has built its supplier relations around<br />

a small number of strategic suppliers, chosen for their global reach or for their impressive<br />

development potential. Active management of the supplier portfolio at the <strong>Group</strong> level has<br />

gradually concentrated purchasing. In 2012, <strong>Rexel</strong> made more than 50% of its purchases<br />

from 25 key suppliers.<br />

Using performance indicators to continuously improve service<br />

To measure and continuously improve service quality, <strong>Rexel</strong> has initiated a performance<br />

indicator-based Service Level Agreement (SLA) program defined jointly with suppliers. The<br />

SLA covers such aspects as delivery rates, information technology, deadlines, out-of-stock<br />

rates, inventories and complaints. Joint improvement plans are deployed to address any<br />

changes in these indicators, with a focus on electronic data interchange (EDI), order<br />

placement and delivery processes and other key metrics. Participants in the program, which<br />

was launched in four countries and extended to the <strong>UK</strong>, Belgium and Finland in 2012, include<br />

Schneider Electric, Philips, Osram, Eaton and Hager.<br />

Sharing innovations to move forward together<br />

Given its daily contact with partners, <strong>Rexel</strong> also plays a major role in influencing changes in<br />

supplier portfolios and technologies, and in encouraging customers to embrace them. <strong>Rexel</strong><br />

offers its customers training to help them obtain the most out of the products and solutions it<br />

distributes.<br />

“ ”<br />

Supplier relations are central to <strong>Rexel</strong>’s business, to achieve the right<br />

alignment between supply and demand and to enlarge both their and our<br />

presence in promising geographic markets and market segments.<br />

Gonzalo Errejon, Director of Marketing & Supplier Relationship Development<br />

11


Anticipation and Innovation<br />

to Develop the Solutions of Tomorrow<br />

With its Energy in Motion company plan, <strong>Rexel</strong> has clearly defined its strategic<br />

priorities. By anticipating economic and social trends, <strong>Rexel</strong> has developed with a<br />

focus on innovation and durability. Two guiding principles reflect the ambitions of the<br />

company: 1) innovate by offering forward-looking products and services in promising<br />

markets, and 2) sustainably adapt to the energy shift currently underway and to<br />

ongoing technological, social and regulatory changes. This is more than a challenge; it<br />

is the guarantee of lasting progress.<br />

Our customers’ businesses are becoming increasingly complex due to changing<br />

regulations governing energy use in buildings, the electrical/digital convergence and<br />

the emergence of alternative energy sources. Our goal is to support customers as<br />

they navigate these changes by continuously developing additional services to<br />

recommend, develop and deploy the solutions that will help them get ahead. “Rudy Provoost, Chairman of the Management Board and CEO<br />

1. Customized technical responses to the changing energy<br />

landscape<br />

In addition to setting out the company’s priorities for 2015, the Energy in Motion plan<br />

expresses <strong>Rexel</strong>’s identity, commitments and convictions. With energy efficiency and<br />

renewable energies at the center of its portfolio, <strong>Rexel</strong> intends to speed advances in electricity.<br />

The company’s high value-added offerings and services are described below.<br />

Energy efficiency: tangible solutions for each situation<br />

”<br />

Energy efficiency, a fundamental growth driver and strategic market for <strong>Rexel</strong>, accounted for<br />

sales of €450 million in 2011. This is expected to rise to €700 million in 2015. Within the<br />

framework of the Energy in Motion plan, the energy efficiency market covers products or<br />

services that generate a measurable direct or indirect reduction in energy use.<br />

Leading-edge services marketed by dedicated <strong>Rexel</strong> teams include:<br />

Energy audits.<br />

Consulting on projects to renovate installations and sources of consumption.<br />

Installation-related services.<br />

Training to familiarize contractors with eco-efficient equipment, as well as personalized white<br />

certificate training courses.<br />

Turnkey management of energy efficiency projects, from the initial audit to solution design and<br />

installation. Further out, <strong>Rexel</strong> hopes to offer even more comprehensive energy performance<br />

programs including after-sales service, maintenance, financing and insurance.<br />

<strong>Rexel</strong> offers a wide range of eco-efficient products, notably low-consumption lighting systems,<br />

measurement and control systems, monitoring systems and speed drives.<br />

12


Complete expertise in low-voltage lighting<br />

<strong>Rexel</strong> markets an array of energy-saving lighting systems, including motion sensors,<br />

detectors, LEDs and compact fluorescent bulbs, as well as lighting-related services for<br />

construction and renovation projects.<br />

Innovative HVAC systems<br />

<strong>Rexel</strong> selects the most innovative products in terms of thermal efficiency and offers a broad<br />

range of eco-efficient heating and ventilation systems. These include control and programing<br />

systems, heat recovery ventilators, heat pumps and thermodynamic water heaters, just to<br />

name a few.<br />

Specific packages for industrial facilities<br />

<strong>Rexel</strong> also distributes high-efficiency speed drives that help reduce industrial facilities’<br />

electrical consumption. Electric motors are used in variety of functions, including ventilation,<br />

pumping, mechanical drives and production line heating and cooling. They account for 70% of<br />

electricity use in industry.<br />

80% to 90%<br />

LEDs use 80% to 90% less electricity<br />

and last 20 to 30 times longer than<br />

conventional bulbs.<br />

65% of energy savings<br />

Heating represents 65% of the potential<br />

savings in homes, based on the average<br />

consumption of an older 100 sq.m home.<br />

Source: French Environment and Energy<br />

Management Agency (ADEME).<br />

30% of energy savings<br />

Buildings account for 40% of global energy<br />

consumption. The potential for energy savings<br />

in residential and commercial buildings in<br />

Europe is estimated at 30%.<br />

COVENTRY GOLF CLUB<br />

Objective: reduce the Coventry Golf Club’s energy<br />

consumption by 25%<br />

In the <strong>UK</strong>, <strong>Rexel</strong> worked with the Coventry Golf Club to renovate<br />

its lighting systems and install photovoltaic panels. <strong>Rexel</strong>’s<br />

expertise, services and recommendations helped the club reduce<br />

its energy use by 25% and produce energy with its solar panels.<br />

13


Renewable energies: quality first<br />

Renewable energies are a key growth driver for <strong>Rexel</strong>, which has been active in this segment<br />

for many years. As part of the Energy in Motion plan, products and services related to<br />

renewable energies are expected to generate €100 million in additional sales between 2011<br />

and 2015. <strong>Rexel</strong>’s offering targets two core areas in renewable energies:<br />

<br />

Photovoltaics<br />

With a focus on the residential and commercial markets, <strong>Rexel</strong> provides customers with a range of<br />

high-quality components, including solar panels and rooftop installation systems, to build their own<br />

solutions. It also designs ready-to-install customized kits.<br />

<br />

Wind power<br />

Building from a heavy initial presence in the United States, <strong>Rexel</strong> is strongly expanding its wind<br />

operations in Europe, Canada and China. The Company leverages its technical and logistical<br />

expertise to provide wind turbine manufacturers with the electrical and mechanical components they<br />

need at their production sites. <strong>Rexel</strong> also supplies equipment to connect wind turbines to the grid.<br />

Control and automation systems: making buildings smarter and safer<br />

Building automation is an extensive market for <strong>Rexel</strong>, with sales led by Europe, followed by<br />

the United States and Asia-Pacific. Building automation systems, smart control applications<br />

and energy management are the company's priority growth avenues. <strong>Rexel</strong> intends to triple<br />

its sales in this area between 2011 and 2015 as part of its Energy in Motion plan, with a longterm<br />

target of €200 million.<br />

To distribute the most effective solutions, the <strong>Group</strong> is involved in ongoing initiatives<br />

to:<br />

<br />

<br />

Strengthen supplier partnerships, so it can deliver the market's most advanced solutions for home<br />

automation (home automation products; interoperability solutions; mix of thermal electrical and<br />

electronic functions; motion sensors) and building safety and security (access control, security<br />

systems, fire alarms).<br />

Enhance its ability to support customers in selecting and implementing integrated control and<br />

management solutions for industrial, residential and commercial buildings.<br />

<strong>Rexel</strong> is a member of KNX<br />

The KNX Association plays a leading role in the drive to develop a global standard<br />

for home and building control. As the first distributor to join KNX, <strong>Rexel</strong> is committed<br />

to promoting advances in buildings and smart networks. This strategic approach is<br />

perfectly aligned with the Energy in Motion plan, since building automation and<br />

energy management systems are key growth levers for <strong>Rexel</strong>. Now a promoter of<br />

the KNX standard, which enables products from different brands to communicate<br />

and work together, <strong>Rexel</strong> is in a position to serve customers as a solutions<br />

integrator.<br />

14


2. Tailored solutions for each market<br />

<strong>Rexel</strong> has developed a specialized, vertical approach for industries whose solution, supply or<br />

service needs are exceptionally critical or complex. Examples include the mining and oil<br />

industries and retail store chains.<br />

Customized offerings for win-win relationships<br />

This approach is based on specific product offerings, a dedicated organization with sales and<br />

technical teams that can be seconded to the customer's site when needed, and special<br />

customer services such as inventory management, on-site teams and technical training.<br />

For <strong>Rexel</strong>, with its recognized expertise in the oil & gas and mining industries, these vertical<br />

markets represent an opportunity to considerably enhance its presence in the value chain by<br />

offering dedicated products and services. Not only does this strengthen customer loyalty, but<br />

it also increases sales and profitability.<br />

Meeting the specific constraints of retailers<br />

With its local network, specialized teams and packaged offerings, <strong>Rexel</strong> has what it takes to<br />

meet the specific needs of retail banners. A number of large apparel retail chains in Asia, for<br />

example, have turned to <strong>Rexel</strong> for the renovation of their lighting and air conditioning systems.<br />

Working with <strong>Rexel</strong> offers two major advantages:<br />

<br />

<br />

The company’s global presence makes it possible to install the same products and services in all<br />

chain outlets, ensuring the same customer experience everywhere.<br />

<strong>Rexel</strong>’s eco-efficient solutions deliver significant energy efficiency gains.<br />

€680 million<br />

Sales expected from vertical<br />

market segments by 2015.<br />

Hotel Peninsula - France<br />

Located in Paris’s leafy 16 th<br />

arrondissement, this Hong Kong and<br />

Shanghai Hotel establishment aims to<br />

become one of the French capital's top<br />

luxury hotels. Backed by its expertise in<br />

large project management, <strong>Rexel</strong> is<br />

involved in supplying the project and<br />

providing logistics for optimum worksite<br />

productivity.<br />

15


Corporate Social Responsibility to<br />

Support Growth<br />

At <strong>Rexel</strong>, corporate social responsibility (CSR) is a key business fundamental. As a<br />

company with worldwide operations and in direct contact with its environment, <strong>Rexel</strong> is<br />

committed to developing a model of profitable growth while working to reduce climate<br />

change, promote employees’ personal development and support meaningful<br />

community outreach.<br />

<strong>Rexel</strong>'s CSR approach is organized around four core commitments:<br />

<br />

<br />

<br />

<br />

Accelerate the distribution of electrical solutions and help bring energy advances to all.<br />

Take active steps to promote employees’ personal development.<br />

Decrease the company’s environmental footprint.<br />

Make a difference in the communities the company operates in.<br />

GLOBAL COMPACT<br />

The Global Compact: <strong>Rexel</strong> contributes to a more responsible global economy.<br />

As a Global Compact signatory, <strong>Rexel</strong> embraces and promotes ten key principles in the<br />

areas of human rights, labor, environment and anti-corruption.<br />

1. Becoming a benchmark employer by making the difference<br />

<strong>Rexel</strong>’s 31,000 employees are a source of both strength and pride. To create a close-knit<br />

community and share a common vision for the future, <strong>Rexel</strong> has taken initiatives to:<br />

Measure employee satisfaction through surveys<br />

Designed as a management tool, the Satisfaxion in-house opinion survey is conducted<br />

among <strong>Rexel</strong> employees on a regular basis. The survey measures employee perceptions in<br />

seven areas: respect, well-being, engagement, compensation, management, communication<br />

and strategy. In 2011, “respect for individuals” garnered the highest number of positive<br />

responses, with 86% of those surveyed saying they were treated with respect. The company<br />

uses the survey results to implement action plans on a country-by-country basis.<br />

Develop talent with appropriate training for each profile<br />

In 2012, the number of hours of training rose to 271,750 from 214,048 the year before.<br />

Promoting skills is a key focus of <strong>Rexel</strong>'s social commitment. In response to rapid changes in<br />

professions, markets and technologies, training is crucial for acquiring new expertise.<br />

Employees are offered training in areas that are aligned with their current jobs, skills, career<br />

growth outlook, local requirements and personal and collective objectives.<br />

Give employees a stake in the company’s results though employee share ownership<br />

By launching three employee share purchase plans under preferential terms in 2007, 2010<br />

and 2012, <strong>Rexel</strong> has encouraged employees to take a stake in the company's performance<br />

and increase their interest in the company’s capital. The Opportunity12 plan in 2012 was<br />

open to nearly 90% of <strong>Rexel</strong>’s employees in 16 countries.<br />

16


2. Optimizing energy performance to lead by example<br />

For <strong>Rexel</strong>, leading by example is more than an ambition—it is a daily commitment to being a<br />

clean distributor while consuming less and better. The company’s clear challenges are to<br />

reduce its environmental footprint by leveraging innovative energy efficiency solutions and to<br />

develop a consistent environmental approach by defining targets, measuring progress and<br />

disclosing reliable, tangible results. By walking the talk, <strong>Rexel</strong> offers all of its stakeholders a<br />

comprehensive vision of the challenges and most effective solutions to be deployed on an<br />

everyday basis.<br />

A measurable, sustainable commitment<br />

Since 2006, <strong>Rexel</strong> has taken a proactive approach to measuring its impacts by deploying a<br />

consolidated environmental reporting process at the <strong>Group</strong> level. In anticipation of the<br />

regulatory requirements of Article 225 of France’s Grenelle 2 Act, this reporting is designed to<br />

cover the entire scope of the company’s consolidation.<br />

With the publication of its first carbon footprint analysis in 2006 covering six key countries and<br />

the consolidation of its annual reporting, <strong>Rexel</strong> developed real expertise in environmental<br />

management.<br />

- 18%<br />

Reduction in greenhouse gas<br />

emissions from electricity<br />

consumption between 2012 and<br />

2011 (scope 2)<br />

- 22%<br />

Reduction in greenhouse gas<br />

emissions from product shipping by<br />

the <strong>Rexel</strong> fleet between 2010 and<br />

2011<br />

Reduced carbon emissions from shipping<br />

As part of the drive to decrease its environmental footprint, <strong>Rexel</strong> has renewed 25% of its<br />

European fleet, which is the largest in the <strong>Group</strong> (50% of the fleet had been upgraded in<br />

2011). Clearly, there are several advantages to the development of e-commerce and e-<br />

procurement, characterized by EDI, paperless invoices and short contracts, and of moves to<br />

pool shipping resources. These include improved service quality through more reliable flows<br />

and a smaller environmental impact from trucks, which carry fuller loads.<br />

Recycling: extending good practices to customers<br />

In compliance with the European Waste Electrical and Electronic Equipment (WEEE)<br />

directive, <strong>Rexel</strong> recovers electrical equipment waste. As part of this commitment, the<br />

company provides customers with a selective sorting system in its branches, notably with<br />

special containers for lighting products. A number of banners even offer to collect waste<br />

directly from customer sites. As a result, <strong>Rexel</strong> collected nearly 13,270 metric tons of<br />

recovered waste through selective sorting in its branches in 2011, for a <strong>Group</strong>-wide recovery<br />

rate of 65% versus 59% in 2010.<br />

25 metric tons<br />

Volume of batteries collected by <strong>Rexel</strong> in 2011<br />

17


3. The <strong>Rexel</strong> Foundation: a key step towards a deeper<br />

commitment<br />

Since the company’s creation, <strong>Rexel</strong> has participated in programs that reflect its sense of<br />

responsibility. In 2013, it is taking a new step by creating the <strong>Rexel</strong> Foundation for a better<br />

energy future under the aegis of the Fondation de France. This move will provide a new<br />

scope for the company's initiatives while allowing <strong>Rexel</strong> to continue its work with local<br />

communities and involve a larger number of employees in outreach projects.<br />

Access to sustainable energy for all – a three-pronged challenge<br />

We are currently facing three major energy challenges: the increasing scarcity of energy<br />

resources, rising energy prices and the threat to our energy security. Today, 8 million people<br />

in France and 100 million people in Europe are in fuel poverty and over 1.3 billion people<br />

throughout the world do not have access to electricity.<br />

Two factors are exacerbating these issues:<br />

• the world’s rising population coupled with mass urbanization that has seen the demand for<br />

energy increase exponentially, and<br />

• the continued waste of energy in our manufacturing and transport and current practices in<br />

the consumption of energy resources.<br />

Energy efficiency - an opportunity to develop solutions which will allow us to consume<br />

and manage our energy more efficiently<br />

Faced with these challenges, industry experts, businesses and leading policymakers agree<br />

that energy efficiency is a turnkey solution and are implementing targeted strategies.<br />

These challenges are being addressed on different levels:<br />

• Environmental: the energy savings made from improved energy efficiency can help to<br />

preserve our natural resources and combat climate change by reducing carbon emissions.<br />

• Economic: improved energy efficiency allows consumers to save money on their energy<br />

bills and the industry to drive profitability through a more competitive business model<br />

• Social: improved energy efficiency provides greater comfort and a better quality of life. It<br />

can also help fight fuel poverty by improving access to energy for the most disadvantaged<br />

populations in society.<br />

By improving access to energy efficiency for all, we can transform our lives, our<br />

economies and beat fuel poverty. Through our commitment and in partnership<br />

”<br />

with our employees, our clients, our suppliers and with society at large, the <strong>Rexel</strong><br />

Foundation can become a catalyst for progress in energy efficiency.<br />

Pascale Giet,<br />

Vice-Chairman of the <strong>Rexel</strong> Foundation for a better energy future, Senior Vice<br />

“President, Communication and Sustainable Development, <strong>Rexel</strong> <strong>Group</strong><br />

18


Through its expertise and proximity to its customers and partners both on an international and<br />

local level, <strong>Rexel</strong> believes that:<br />

• Energy progress is a value creator, not just for the economy, but for society at large<br />

because energy provides the foundation for everything we do it powers heating, transport,<br />

communications, industry….<br />

• The energy efficiency value chain is an ecosystem where no one player is master and in<br />

which the multiplier effect can make a real difference, this is why we need a global vision<br />

to meet the challenges and a partnership approach to accelerate the energy transition.<br />

Backed by the courage of its convictions and the support of the Fondation de France, the<br />

launch of the <strong>Rexel</strong> Foundation for a better energy future is testament to <strong>Rexel</strong>’s social and<br />

environmental commitment to the communities in which it operates. With this commitment,<br />

<strong>Rexel</strong> is setting a strategic challenge for all its stakeholders: to improve access to energy<br />

efficiency for all.<br />

Four guiding principles<br />

The Foundation follows in the footsteps of the <strong>Group</strong>'s past and present commitments with<br />

four guiding principles that provide direction and frame all of its projects:<br />

Principle 1: Socially innovative<br />

Projects should drive social progress, improve quality of life and provide improved access<br />

to sustainable sources of energy for the most disadvantaged in society.<br />

Principle 2: Environmentally friendly and providing energy savings<br />

Projects should have a significant positive environmental impact and provide energy<br />

savings to end-users: increasing access to energy efficiency for all with cost effective<br />

energy efficiency solutions.<br />

Principle 3: Collaborative and partnership driven<br />

Projects should be based on an open approach to collaboration with all stakeholders to<br />

improve understanding and raise awareness among key players in the industry as well as<br />

among the general public.<br />

Principle 4: Repeatable and Scalable<br />

Projects should be both repeatable and scalable enabling the large scale adoption of<br />

energy efficiency.<br />

19


Three areas of involvement<br />

The <strong>Rexel</strong> Foundation’s mission is to improve access to energy efficiency for all and is based<br />

on three key pillars:<br />

Knowledge<br />

Improve<br />

understanding and<br />

raise awareness of<br />

energy efficiency<br />

Support<br />

charitable<br />

community-based<br />

projects<br />

Community<br />

Projects<br />

Research<br />

Encourage<br />

innovation<br />

through<br />

research and<br />

educational<br />

projects<br />

Improve understanding and raise awareness of energy efficiency<br />

Demystify and promote energy efficiency through the publication of studies and the<br />

organization of workshops with the energy community and end-users.<br />

Encourage innovation through research and educational projects<br />

Support laboratory research programs by awarding grants to young researchers. Research<br />

projects can be focused on affecting behavioral change in energy consumption, on low<br />

carbon microgeneration based on small scale renewable energy and storage solutions or on<br />

improving the performance of energy efficiency products and technology in home automation,<br />

smart controls, heating ventilation and insulation.<br />

These programs will target students and researchers at the start of the career ladder in<br />

Europe, North America, Latin America and the Asia-Pacific – regions where <strong>Rexel</strong>'s local<br />

presence means it can oversee the projects.<br />

Support charitable community-based projects<br />

Form partnerships with NGOs, social entrepreneurs and other foundations, with a priority on<br />

the countries in which <strong>Rexel</strong> operates. The <strong>Rexel</strong> Foundation for a better energy future will<br />

support sustainable actions that help to affect behavioral change, upgrade the living<br />

conditions of the most disadvantaged populations in society and provide training for<br />

entrepreneurs specializing in energy efficiency.<br />

The beneficiaries will be disadvantaged populations from the OECD countries as well as from<br />

developing countries.<br />

20

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!