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In recognition of the need to continually<br />

improve our supply chain management<br />

performance we are developing a Group<br />

Procurement strategy, led by our Chief<br />

Financial Officer. The strategy will embed<br />

responsible supply chain management<br />

into our day-to-day operations and<br />

improve controls, processes and<br />

transparency across our supply chain.<br />

This will build on the work that we have<br />

already undertaken.<br />

The benefits of this strategy will<br />

be increased governance, stronger<br />

partnerships with suppliers and<br />

more innovative, efficient and<br />

cost-effective products and services.<br />

We have recruited a General Manager<br />

of Procurement to manage this strategy.<br />

Programs and strategies on responsible<br />

supply chain management now form<br />

part of our sustainability policies in our<br />

Residential, Commercial Property and<br />

Retirement Living businesses. The<br />

policies include social and environmental<br />

expectations in supplier agreements,<br />

where possible, and ensure that the<br />

sustainability aspects of each service<br />

are considered and addressed by the<br />

business. This work will feed into the<br />

Group Procurement strategy.<br />

We will work with major suppliers over<br />

the next 12 months as we continue<br />

to refine our responsible supply chain<br />

management policies and practices. This<br />

will involve reviewing current practices,<br />

improving outcomes and aligning our<br />

approach to responsible supply chain<br />

management with our suppliers. Our<br />

goal is to help suppliers develop their<br />

systems and practices over and above<br />

the requirements that are specified.<br />

Safety and performance<br />

Our business partners play an important<br />

role in the overall health and safety<br />

performance of our organisation. Our<br />

FY10 Health, Safety and Environment<br />

(HSE) strategy sets out clear actions on<br />

the accountability of health and safety<br />

planning and performance not only for<br />

our people, but also for our business<br />

partners and suppliers. In FY10 we:<br />

• Refined our contract documents to<br />

clarify responsibilities at sites where<br />

we have multiple contractors working,<br />

• Introduced improvements to our<br />

contractor briefing and induction<br />

processes and established clear<br />

policies for control of tenancy fitout<br />

works carried out by our contractors,<br />

• Began developing an online induction<br />

process for contractors in our<br />

Residential business to build on<br />

the success of the system already<br />

implemented for our Commercial<br />

Property contractors.<br />

We continued to share learning from<br />

incident investigations across our<br />

contractor community by distributing safety<br />

alerts and meeting contractors on site. Our<br />

incident reporting system helped us identify<br />

recurring incidents involving contractors<br />

striking buried and overhead electrical and<br />

gas services and we worked closely with<br />

contractors to improve the processes they<br />

use to manage these hazards.<br />

Understanding our and our<br />

contractors’ HSE responsibilities<br />

At the commencement of a construction<br />

project we appoint a construction<br />

contractor as ‘principal contractor’ for the<br />

purpose of workplace health and safety<br />

legislation. This appointment covers the<br />

whole of the ‘site’ which is handed over<br />

to the construction contractor to carry<br />

out the works. This is also consistent with<br />

individual state legislative requirements.<br />

If we engage a separate contractor<br />

to carry out work on the ‘site’, that<br />

contractor is subject to the control of the<br />

construction contractor as is necessary<br />

for the construction contractor to meet<br />

its ‘principal contractor’ obligations.<br />

We appoint the main construction<br />

contractor as principal contractor and they<br />

are responsible for the site and their own<br />

works as well as the management and<br />

control of access and movements on the<br />

site and in common areas. The tenant,<br />

or the tenant’s fit-out contractor, will then<br />

be principal contractor in the ‘shell’, and<br />

in control of the activities of theirs and/or<br />

the main contractor when working within<br />

that shell. Contracts clearly stipulate that<br />

HSE requirements are to be consistent<br />

with our HSE Commitment Statement.<br />

We continue to work closely with our<br />

Project and Development Managers<br />

to ensure clarity on responsibilities for<br />

contractors. HSE Managers and Advisers<br />

continue to work closely with both<br />

Principal Contractors and Contractors<br />

directly engaged by <strong>Stockland</strong> to ensure<br />

that systems are in place and are being<br />

applied consistently and effectively.<br />

Contractor HSE performance<br />

We do not currently include contractor lost<br />

time injuries and other indicators in our<br />

HSE reporting. In FY11, we will investigate<br />

how to incorporate this information<br />

into our regular reporting frameworks.<br />

This will include assessing the viability<br />

of extending our Injury Reporting and<br />

Investigation System (IRIS) database<br />

to include contractors.<br />

HSE survey of contractors<br />

We conducted our first comprehensive<br />

HSE survey of contractors this year and<br />

received feedback from more than<br />

60 civil construction contractors.<br />

We learned that, like us, our contractors<br />

view health and safety as a collaborative<br />

effort and 97 per cent said that we<br />

have high standards and are clear<br />

about health and safety expectations.<br />

We received positive feedback on our<br />

collaborative approach and on our<br />

pre-start briefings, risk assessments and<br />

reporting processes. The contractors also<br />

suggested a number of improvements that<br />

we can make, such as ensuring everyone<br />

observes full compliance to contractors’<br />

site rules and conducting joint site audits<br />

and inspections. We will respond to<br />

these suggestions.<br />

Supporting contractors’<br />

HSE initiatives<br />

During the year, we maintained our<br />

support of contractors’ safety initiatives,<br />

such as toolbox talks, and ran a program<br />

of events for contractors during Safe Work<br />

Week. The HSE team is also building<br />

relationships with contractors and their<br />

HSE personnel, which is resulting in<br />

more open and timely communication.<br />

We continue to work closely with<br />

contractors to identify and apply<br />

sustainable solutions that, where<br />

possible, reduce environmental impacts.<br />

Reducing slip, trip and fall incidents<br />

at our retail centres<br />

We launched a number of initiatives in<br />

FY10 to reduce the number of slip, trip<br />

and fall incidents at our retail centres. We<br />

mapped incidents at each property using<br />

our improved incident reporting system<br />

and used this to identify and eliminate<br />

common causes.<br />

<strong>Stockland</strong> Corporate Responsibility & Sustainability Report June 2010<br />

53

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