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CR&S 2010<br />
Our approach<br />
Commercial Property<br />
Sustainability Policy<br />
In May 2010, our Commercial Property<br />
business unit released the Commercial<br />
Property Sustainability Policy covering<br />
both operational and development sites.<br />
The policy was developed to ensure<br />
sustainability is considered from<br />
the outset of a new development<br />
as well as being an integral part<br />
of its day-to-day operations.<br />
The policy sets minimum performance<br />
standards for all Commercial Property<br />
assets and is based on our four<br />
sustainability priority areas:<br />
• Customer relationships – Improving<br />
customer understanding, satisfaction,<br />
retention and performance,<br />
• Community relationships –<br />
Strengthening and sustaining our<br />
reputation within the communities<br />
where we operate,<br />
• Natural resources – Minimising<br />
our impact on natural resources,<br />
• Energy and climate change –<br />
Maximising business and asset<br />
performance within emerging climate<br />
change and energy risk parameters.<br />
The policy will enable us to translate our<br />
sustainability vision into on-the-ground<br />
outcomes and aims to help us:<br />
• Reduce energy and water<br />
consumption,<br />
• Reduce greenhouse gas emissions,<br />
• Increase recycling rates,<br />
• Improve indoor environments such<br />
as higher rates of fresh air and better<br />
access to external views,<br />
• Increase our ability to meet community<br />
and stakeholder expectations.<br />
The policy ensures that we are taking<br />
a consistent approach to how we<br />
enact sustainability.<br />
Commercial Property sustainability policy<br />
CUSTOMER<br />
RELATIONSHIPS<br />
Improve customer<br />
understanding, satisfaction,<br />
retention and performance<br />
ENERGY AND<br />
CLIMATE CHANGE<br />
Maximise business and<br />
asset performance within<br />
emerging climate and<br />
energy risk parameters<br />
OUR PRIORITIES<br />
Commercial<br />
Property<br />
Sustainability<br />
Policy<br />
COMMUNITY<br />
RELATIONSHIPS<br />
Understand, interact with and<br />
contribute to the communities<br />
in which we operate<br />
NATURAL RESOURCES<br />
Minimal impact on<br />
natural resources primarily<br />
through our water and<br />
waste management<br />
20<br />
<strong>Stockland</strong> Corporate Responsibility & Sustainability Report June 2010