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http://smrtnet.org Secure Medical<br />

Records Transfer Network


Welcome<br />

Choose Chapter or Begin Slide Show<br />

http://smrtnet.org Secure Medical<br />

Records Transfer Network


Introduction: About <strong>SMRTNET</strong><br />

<strong>SMRTNET</strong> is a standards based Health Information Exchange in operation for <strong>the</strong> past 6 years,<br />

capable <strong>of</strong> working in an electronic or paper based environment for maximum <strong>access</strong>ibility for<br />

healthcare providers in Oklahoma.<br />

<strong>SMRTNET</strong> is Oklahoma’s largest Health Information Exchange partnering with organizations and<br />

communities to ensure health care data is w<strong>here</strong> it needs to be when it needs be as a tool for<br />

improving healthcare outcomes.<br />

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<strong>SMRTNET</strong> provides enhanced provider workflow with EMR integration and clinical decision<br />

support through Analytics.<br />

NwHIN / eHealth Exchange and Direct Project integration<br />

<strong>SMRTNET</strong>’s Oklahoma based membership includes:<br />

• 26 Hospitals & 99 Clinics<br />

• 1400 Physician members<br />

• <strong>SMRTNET</strong>’s database includes 2.1 million patient records.<br />

• The number <strong>of</strong> clinical data elements in <strong>the</strong> <strong>SMRTNET</strong> in excess <strong>of</strong> 100 million<br />

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Introduction: About <strong>SMRTNET</strong><br />

Health Information Exchange just got easier…<br />

• With over 2.1 million patients from all 77 counties in Oklahoma and over 1400 registered users,<br />

<strong>SMRTNET</strong> is trusted and utilized by physician and hospital leaders.<br />

• <strong>SMRTNET</strong> members are well prepared for meeting Meaningful Use Stage 1 and Stage 2<br />

requirements and well positioned for future healthcare reform.<br />

• Our integrated HIPAA complaint secure messaging service that allows for emailing patient data<br />

and coordination <strong>of</strong> referrals.<br />

• A prevention science reminder system is available as a value added service for use with <strong>SMRTNET</strong><br />

to remind you <strong>of</strong> any preventative services that <strong>the</strong> patient may be due to obtain.<br />

• It is easy to register and get started with <strong>SMRTNET</strong> through our web site at http://smrtnet.org<br />

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Our Presence<br />

Oklahoma’s Most Connected HIE<br />

With 2.1 million patients with provider<br />

members in 68 cities, our presence has<br />

grown over <strong>the</strong> last 6 years in operation.<br />

<strong>SMRTNET</strong> is a standard based<br />

interoperable HIE system capable <strong>of</strong><br />

working in ei<strong>the</strong>r an electronic or paper<br />

based setting.<br />

All that is needed to <strong>access</strong> <strong>SMRTNET</strong> HIE<br />

is an Internet connection and a web<br />

enabled device. With over 75% <strong>of</strong><br />

Oklahoma healthcare delivered in a rural<br />

setting, <strong>SMRTNET</strong> is an ideal solution for<br />

HIE <strong>access</strong> for rural providers.<br />

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Our Presence<br />

Local Presence, National Reach<br />

With over 100 million data elements from<br />

over 145 data contributing members our<br />

presence is growing with over 6 years in<br />

operation.<br />

Increased efficiencies through <strong>access</strong> to<br />

patient information provides a more<br />

complete view <strong>of</strong> patient data originating<br />

from multiple sources.<br />

With more complete patient data from<br />

contributing members a more thorough<br />

history is readily available to <strong>SMRTNET</strong><br />

members as a tool for more effective<br />

healthcare.<br />

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Health Outcomes<br />

Policy Priority<br />

Engage Patients &<br />

Families in <strong>the</strong>ir care<br />

Improve Population and<br />

Public Health<br />

Improve Care<br />

Coordination<br />

Access/Integrate Imaging<br />

Results into EMR<br />

Improving Quality and<br />

Safety; Reduce health<br />

disparities<br />

Stage 2 Objective<br />

Allow patient to View,<br />

Download & Transmit<br />

summaries<br />

Provide clinical summaries to<br />

patient<br />

Submit to immunization<br />

registries<br />

Submit lab data to Public<br />

Health<br />

Complete Medication<br />

Reconciliation post referral<br />

Send care summary with<br />

referral<br />

View imaging results and<br />

reports natively from EMR<br />

Chart changes to vital signs<br />

from o<strong>the</strong>r <strong>SMRTNET</strong> member<br />

providers<br />

Produce lists <strong>of</strong> patients by<br />

condition<br />

Record smoking status from<br />

o<strong>the</strong>r <strong>SMRTNET</strong> member<br />

providers<br />

Reconcile patient<br />

demographics<br />

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Meaningful Use / Quality Measures<br />

A <strong>SMRTNET</strong> membership helps your<br />

organization achieve portions <strong>of</strong> 4 <strong>of</strong> <strong>the</strong> 7<br />

core MU policies. No custom EMR work<br />

needed, no custom interfaces.<br />

O<strong>the</strong>r Quality Measures Met with<br />

<strong>SMRTNET</strong>:<br />

• 30day readmissions<br />

• MRSA documentation<br />

• Documentation <strong>of</strong> pre-existing<br />

infection


Meaningful Use / Quality Measures<br />

Patient-Centered Medical Home (PCMH) is a national initiative also supported by <strong>the</strong><br />

Oklahoma Health Care Authority and o<strong>the</strong>r payers. The PCMH emphasizes care that is<br />

<strong>access</strong>ible, continuous, comprehensive, family-centered, coordinated, compassionate and<br />

culturally sensitive.<br />

A <strong>SMRTNET</strong> membership supports all 15 clinical aspects in <strong>the</strong> tier 3 selfevaluation<br />

to qualify for enhanced payments.<br />

Update and reconcile medication lists<br />

Track and follow-up on tests and referrals to specialists<br />

Care coordination with family, inpatient and outpatient care<br />

Facilitate better communication with o<strong>the</strong>r providers<br />

Support healthcare team<br />

Post visit follow-up and care management<br />

Implement evidenced based care<br />

Coordination <strong>of</strong> care with behavioral health providers<br />

Improve quality performance and measurement<br />

For more information on OHCA’s Patient-Centered Medical Home program, please visit:<br />

http://www.okhca.org/providers.aspx?id=8470&menu=74&parts=8482_10165<br />

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Meaningful Use / Quality Measures<br />

<br />

<br />

<br />

Population Health Is At The Heart Of The Emerging Health Delivery System: While<br />

individualized care will always be important, population health management combined with individual care is <strong>the</strong><br />

care delivery model <strong>of</strong> <strong>the</strong> future.<br />

New Payment models will drastically affect future reimbursement: New health care models<br />

include capitated and partially capitated care, value based payment, and shared risk models. Defining your patient<br />

populations’ current and future risk <strong>of</strong> disease, and understanding what population based interventions are will<br />

most likely be effective in managing your population.<br />

Measurement is Here <strong>To</strong> Stay: Defining your population quality requires active management <strong>of</strong> your<br />

population. HIE assures that you are in control <strong>of</strong> your data. Use better data to update and manage<br />

1. Quality dashboards and Quality reporting<br />

3. Reconcile regulatory, accreditation and third party rating and evaluation systems<br />

4. Getting credit for accurate levels <strong>of</strong> reimbursement<br />

Participate in New Care Opportunities: Opportunities to reduce costs by reducing preventable ER visits,<br />

admissions, readmissions, low-value, high cost procedures and medicine usage, redundant tests, and eliminate waste<br />

and fraud have created unprecedented opportunities for <strong>the</strong> physician to take better care <strong>of</strong> patients, improve<br />

pr<strong>of</strong>essional satisfaction and improve personal reimbursement. Keeping abreast <strong>of</strong> <strong>the</strong>se opportunities requires a<br />

robust HIE platform to assure your population data is current, relevant and capable <strong>of</strong> identifying <strong>the</strong>se opportunities.<br />

Create a Sustainable Delivery Model: 40% <strong>of</strong> all health care may be due to wasteful activities. Such<br />

waste <strong>of</strong>fers significant opportunity for improved health management practices with benefits accruing to patients,<br />

physicians and society alike. HIE forms a foundation for intelligence sharing, collection reporting and analysis.<br />

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Services<br />

Our Core Services<br />

Standard HIE Service<br />

HIE Platform<br />

This service provides unlimited web<br />

based <strong>access</strong> through all device types.<br />

Each provider login includes <strong>access</strong> for<br />

2 support staff.<br />

Connects and aggregates patient data<br />

from disparate systems across<br />

multiple facilities and organizations.<br />

Master Person Index, Reporting are<br />

served through this platform.<br />

One Direct Messaging account is<br />

provided per provider account.<br />

Standard Servlet Service<br />

The Standard Portlet Service includes<br />

all web <strong>access</strong> provided with <strong>SMRTNET</strong><br />

Standard HIE Service and includes HIE<br />

<strong>access</strong> for one provider login with one<br />

support staff login per provider.<br />

A one time connection fee <strong>of</strong> $3,500 is<br />

required for Integration with EMR<br />

provider.<br />

No future fees for upgrades and<br />

maintenance.<br />

Group purchasing options may be<br />

available for Standard Portlet Service.<br />

Custom Servlet Service<br />

The Custom Portlet Service includes all<br />

web <strong>access</strong> provided with Standard HIE<br />

Service with a custom interface for<br />

single or bi-directional data transfer to<br />

an non-IHE standards EHR connection.<br />

HIE Access for one provider with one<br />

support staff login is included per<br />

login.<br />

A one time connection fee is required<br />

for Integration with EMR provider.<br />

No future fees for upgrades and<br />

maintenance.<br />

Group purchasing options may be<br />

available for Standard Portlet Service.<br />

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Services<br />

Value Added Services<br />

Immunization Reporting – This service provides <strong>the</strong> ability to contribute VXU messages<br />

to OSDH immunization registry requiring PHIN-MS transport method.<br />

Results Distribution – This service provides <strong>the</strong> ability to push a transaction or clinical<br />

data such as lab results, radiology reports, discharge summaries, transcribed reports,<br />

and CCDs directly into an EMR.<br />

Orders – Transmit Order and scheduling messages from a Foreign EMR system to a<br />

receiving system(i.e. Lab or Radiology)<br />

Provider Notification – Automatically Push a notification message to Community PCP <strong>of</strong><br />

record when a patient is admitted or discharged for services.<br />

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Connecting Communities Across Disparate Platforms<br />

Clinical Hub<br />

Share HL7 2.x results/HL7 v3 CCD<br />

Results/Orders Hub<br />

Share HL7 2.x orders<br />

Consent Manager<br />

Clinical Exchange<br />

Query/response for CCDs/docs<br />

Direct messaging<br />

<strong>SMRTNET</strong><br />

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Records Transfer Network<br />

*


How <strong>SMRTNET</strong> Works – Example Member Data<br />

• Conditions/Problems<br />

• Diagnosis<br />

• Procedures<br />

• Medications<br />

• Allergies<br />

• Immunizations<br />

• Lab Orders & Results<br />

• Microbiology<br />

• Pathology<br />

• Vital Signs<br />

• Radiology<br />

• History & Physical<br />

• Discharge Summary<br />

• Documents<br />

• Cath/Echo Reports<br />

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How <strong>SMRTNET</strong> Works – Analytics – Patient Population<br />

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How <strong>SMRTNET</strong> Works – Analytics – Condition Quality View<br />

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Our Process<br />

With Interface Connections to over 24<br />

different EMR systems.<br />

Chances are we have built one for your EMR.<br />

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Our Process<br />

A Defined Implementation Process<br />

Assessment & Kick Off<br />

The first phase <strong>of</strong> our<br />

implementation process is<br />

designed to assess system<br />

specifics and establish working<br />

parameters for <strong>the</strong> team and<br />

project.<br />

Connections<br />

The details <strong>of</strong> your system’s<br />

specific needs are reviewed and<br />

a project scope with a series <strong>of</strong><br />

meeting to establish project<br />

parameters.<br />

Testing<br />

Functionality, data transmission,<br />

connectivity and sample<br />

messages are part <strong>of</strong> <strong>the</strong> testing<br />

process to ensure your system<br />

is integrated with <strong>SMRTNET</strong>.<br />

History Load & Go Live<br />

Training & Support<br />

The final steps <strong>of</strong> your<br />

integration include loading any<br />

historical data , live feeds and<br />

setup <strong>of</strong> Users and Super Users<br />

within your system.<br />

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Once you are live we will provide<br />

web based and/or in-person<br />

training as well as on demand<br />

resources on how to use <strong>SMRTNET</strong><br />

through our web site .


Our Process<br />

Training & Support<br />

Once your <strong>SMRTNET</strong> integration is functional and live we provide ei<strong>the</strong>r<br />

on-site training or training via WebEx for <strong>the</strong> healthcare providers and<br />

staff who will be needing <strong>access</strong> to <strong>SMRTNET</strong>.<br />

Ongoing trainings can be scheduled on an as needed basis for new staff<br />

or to review functionality.<br />

Project 3<br />

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Testimonials & Use Cases<br />

Family Doctor- Care Coordination Hazardous Medications<br />

• Story: A 76 year old female with new onset afib presents to clinic one day post hospitalization, is unaware <strong>of</strong> medications<br />

prescribed and isn’t sure <strong>of</strong> diagnosis.<br />

• Outcome: <strong>SMRTNET</strong> contained OHH data on d/c medications, labs, studies and diagnosis. High risks medications prescribed<br />

and monitoring started appropriately.<br />

• Lesson Learned: Follow up with primary care post hospitalization facilitated and referring physician satisfaction improved, time<br />

consuming record request avoided and potential medication reaction avoided.<br />

Intake Nurse - Medical Reconciliation<br />

• Story: An 80 year old female in Emergency Department with CVA unable to report medications or baseline conditions.<br />

Husband suffers from dementia & <strong>the</strong> children have yet to arrive in <strong>the</strong> ED.<br />

• Outcome: <strong>SMRTNET</strong> reveals information on baseline conditions and medications and lab results from local provider and<br />

neighboring hospital.<br />

• Lesson Learned: Medication reconciliation and problem reconciliation facilitated by HIE.<br />

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Testimonials & Use Cases<br />

“The system delivers this information to me when I need it, in <strong>the</strong> way I need to see it, to provide <strong>the</strong> best care<br />

possible for my patients. The days <strong>of</strong> waiting weeks for information or spending valuable time on phone calls,<br />

digging through faxes and portals for <strong>the</strong> data (and <strong>of</strong>ten never finding it) are numbered. Now, a patient’s<br />

updated medication and problem lists and laboratory results from a recent hospital stay or yesterday’s visit to<br />

<strong>the</strong> specialist across town are one <strong>click</strong> away. The immediate value and impact to me and to <strong>the</strong> patient is<br />

immeasurable.”<br />

Dr. Brian Yeaman<br />

“Being able to exchange data between different physicians provides <strong>the</strong> best continuity <strong>of</strong> care possible. From<br />

a practice management standpoint this level <strong>of</strong> interoperability and <strong>the</strong> exchange <strong>of</strong> information are required<br />

to meet Stage 2 <strong>of</strong> Meaningful Use and Stage 3 when implemented by CMS/ONC. <strong>SMRTNET</strong> is very intuitive<br />

and straightforward to use. The information that I can <strong>access</strong> about my patients helps me be a better<br />

healthcare provider and <strong>the</strong>refore take better care <strong>of</strong> my patients which is ultimately what we are all striving<br />

to do.”<br />

Dr. Selina McGee<br />

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Thank you for your time. We are looking forward to<br />

working with you.<br />

Phone: 888-789-0298 Web: http://smrtnet.org<br />

Email: info@smrtnet.org<br />

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