Structured Approach to Shift Handover Improves ... - ASM Consortium

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Recent Experiment Details (Cont’d) • Data collected during experiment – Digital audio recording of the entire experimental session – Completed Shift logs – Still photos – Scripts and probes 16
Experiment Results • Engen’s experiment showed the benefits to situation awareness that derive from the more structured shift handover approach – Checklist-integrated logbook generated higher-quality log entries compared to model logbook entries generated by Engen operations experts (+18.6%) – Second shift operators were able to provide more accurate and comprehensive account of the unit situation (+9%) – Operators were better at answering questions without the need to consult supervisors and team members (8%) – Structured handovers took only a minute or so longer than those conducted in less structured way (+16%) 17
Page 1 and 2: Honeywell Users Group 2011 Where Te
Page 3 and 4: Introduction • In the refining in
Page 5 and 6: Background (Cont’d) • Examples
Page 7 and 8: Recent Experiment • Shift handove
Page 9 and 10: Recent Experiment Details • Stand
Page 11 and 12: Recent Experiment Details (Cont’d
Page 13 and 14: Recent Experiment Details (Cont’d
Page 15: Recent Experiment Details (Cont’d
Page 19 and 20: Project Results (Cont’d) • Enge
Page 21 and 22: Best Practices (Cont’d) - Plan ah
Page 23 and 24: 23 Question & Answer

Structured Approach to Shift Handover Improves ... - ASM Consortium

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