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Innovation, know how and technolgy in wound care<br />

<strong>2014</strong> EDUCATION ACTIVITIES<br />

Industry Course in Copenhagen<br />

MODULE 1: User-driven innovation<br />

Module 1: Introduction (for all participants)<br />

n Rapid innovation: Participants will engage in the<br />

product development process and try all steps of a<br />

generic process, from user interviews to the prototype/model<br />

building of their solution.<br />

Module 1a: User-driven innovation –the basics (for participants<br />

who are new to user-driven innovation)<br />

Participants will be introduced to the following aspects of<br />

user-driven innovation:<br />

n What is user-driven innovation? (Basic concepts:<br />

process and methods)<br />

n Why should we care about user-driven innovation?<br />

n What are the types of user-driven innovation and<br />

their characteristics, including product design and<br />

the development/implementation of service delivery<br />

models?<br />

Module 1b: User-driven innovation – new approaches<br />

(for participants with previous practical experience in userdriven<br />

innovation)<br />

Participants will be presented with the newest trends<br />

regarding user involvement:<br />

n What are the types of user-driven innovation and<br />

their characteristics, including product design and<br />

the development/implementation of service delivery<br />

models?<br />

n How can users be involved in new approaches, such<br />

as community-based innovation, online development<br />

forums, and need-based focus processes, in<br />

existing networks?<br />

MODULE 3: Organisational and work-practice<br />

challenges in the implementation of user-driven<br />

innovation processes<br />

Implementing new innovation methods into everyday<br />

R&D can lead to the development of new work practices<br />

and the training of employees.<br />

n How do we integrate new innovation methods into<br />

established work practices?<br />

n Why must user-driven innovation be an integrated<br />

part of corporate strategy and philosophy instead of<br />

isolated projects?<br />

MODULE 4: Generation of a business model<br />

that is focused on collaboration and value creation<br />

Opening up to new innovation methods can create new<br />

ways to see one’s company and develop how business models<br />

should be created for new solutions. The involvement<br />

of external partners can help identify new ways to define<br />

revenue structures, share expenses, and invite input to<br />

service delivery. However, navigating the complex constellation<br />

of private and public partners can present many<br />

challenges.<br />

n How do we involve partners when we are setting<br />

up our business model? (examples from the field of<br />

eHealth, e.g., telemedicine and exchange of patient<br />

data)<br />

n What tools for business model generation can have<br />

sustainable and long-term effects?<br />

n How can we establish collaborative innovation between<br />

public and private sectors using telemedicine<br />

ecosystems?<br />

MODULE 2: From needs to value creation<br />

One side of user-driven innovation is identifying the users’<br />

unmet needs. However, translating these needs to ideas<br />

that create value for the end users is another key area of<br />

expertise that requires training and experience.<br />

n How can unmet needs be converted into innovation?<br />

(examples within wound care)<br />

n Who are we creating value for in an innovation process?<br />

n Who should be involved in the development process,<br />

and when should it be done? (for example, end users<br />

and industry)<br />

MODULE 5: Trends in healthcare development:<br />

eHealth, telemedicine, and all that jazz<br />

New trends appearing within the healthcare sector involve<br />

telemedicine and independent living technologies. The<br />

traditional roles of healthcare partners are being challenged,<br />

and the demands from users continuously change.<br />

Therefore, it will be important to keep up with developmental<br />

trends in order to always stay one step ahead.<br />

n How can the industry become an active player in<br />

creating patient empowerment for chronic patients?<br />

n What is an example of innovation in service delivery?<br />

(case: Telemedicine in wound care)<br />

n What are the new trends and development paths in<br />

the regulatory field?<br />

<br />

EWMA <strong>Journal</strong> <strong>2014</strong> vol 14 no 1 67

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