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one of a kind care - Children's Mercy Hospitals and Clinics

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When a child is<br />

hospitalized, it can<br />

be overwhelming<br />

for the entire family.<br />

That is why the Social Work team<br />

at Children’s <strong>Mercy</strong> is available<br />

to help families help themselves<br />

through difficult circumstances.<br />

The more than 60 social workers<br />

at Children’s <strong>Mercy</strong> provide a<br />

variety <strong>of</strong> services to the families<br />

<strong>of</strong> patients, including assistance<br />

with food, clothing, lodging,<br />

<strong>and</strong> transportation; referrals<br />

to community resources <strong>and</strong><br />

support groups; helping the<br />

family figure out how to <strong>care</strong><br />

for the child once he has been<br />

discharged; financial counseling;<br />

<strong>and</strong> assessing cases <strong>of</strong> child<br />

abuse <strong>and</strong> neglect. A staff <strong>of</strong><br />

10 specially-trained medical<br />

interpreters is also part <strong>of</strong> the<br />

Social Work team, <strong>and</strong> is an<br />

invaluable resource for our non-<br />

English-speaking families.<br />

At no point were our social<br />

workers more important than<br />

when Children’s <strong>Mercy</strong> received<br />

24 patients from New Orleans<br />

Children’s Hospital, who were<br />

change <strong>of</strong> clothes. The purchases<br />

were paid for by donations to the<br />

hospital’s Family Support Fund.<br />

When five <strong>of</strong> the families chose<br />

to relocate to Kansas City<br />

permanently, our social<br />

workers connected<br />

them with resources in<br />

the community who<br />

provided housing,<br />

transportation<br />

<strong>and</strong> for some,<br />

employment. One<br />

mother, whose<br />

child’s<br />

immune<br />

system was<br />

severely<br />

compromised,<br />

needed<br />

assistance with<br />

furnishing her new<br />

apartment. Because<br />

<strong>of</strong> the baby’s high<br />

risk for infection,<br />

she couldn’t use<br />

donated furniture. Our<br />

social workers arranged<br />

to purchase new furniture for<br />

the family, including a crib for the<br />

child.<br />

social work<br />

evacuated following Hurricane<br />

Katrina. The families were far<br />

from home <strong>and</strong> arrived with<br />

only the clothes on their backs.<br />

Children’s <strong>Mercy</strong> social workers<br />

arranged to transport the families<br />

to Wal-Mart to purchase the items<br />

they needed, such as a fresh<br />

Every<strong>one</strong> needs a little help<br />

sometimes…<strong>and</strong> when they do,<br />

our patients <strong>and</strong> families can be<br />

comforted to know that our social<br />

workers are here to provide that<br />

help.<br />

Brad Warady, MD, with a<br />

patient from New Orleans<br />

Children’s Hopsital.<br />

13

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