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one of a kind care - Children's Mercy Hospitals and Clinics

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As <strong>one</strong> <strong>of</strong> the first<br />

children’s hospitals<br />

to join the Institute<br />

for Health<strong>care</strong><br />

Improvement’s 100,000 Lives<br />

Campaign, Children’s <strong>Mercy</strong> again<br />

shows its strong commitment to<br />

quality. This campaign, aimed<br />

at saving 100,000 patient lives<br />

in just 18 months by improving<br />

health <strong>care</strong> nationwide, brings<br />

together hospitals dedicated to<br />

doing their best to make health<br />

<strong>care</strong> as safe <strong>and</strong> effective as<br />

possible.<br />

Children’s <strong>Mercy</strong> <strong>of</strong>ficially joined<br />

the program in 2005, but our<br />

quality improvement efforts have<br />

a long history.<br />

are prepared<br />

to respond<br />

in minutes<br />

when there is<br />

even a subtle<br />

indication<br />

that a<br />

patient’s<br />

condition is<br />

concerning.<br />

Instead <strong>of</strong> taking a wait-<strong>and</strong>-see<br />

attitude, the Rapid Response<br />

Team approach empowers any<strong>one</strong><br />

on the health <strong>care</strong> team to call for<br />

help if they suspect the patient<br />

isn’t responding to treatment<br />

like he should or is in any way in<br />

declining health.<br />

Commission on Accreditation<br />

<strong>of</strong> Health<strong>care</strong> Organizations,<br />

Children’s <strong>Mercy</strong> received stellar<br />

marks for meeting all <strong>of</strong> the<br />

National Patient Safety Goals. The<br />

goals include: improving effective<br />

communication, reducing<br />

infections, infusion pump safety<br />

<strong>and</strong> others. Children’s <strong>Mercy</strong><br />

One <strong>of</strong> our major efforts in<br />

2005 – part <strong>of</strong> the 100,000<br />

Lives initiative <strong>and</strong> the Institute<br />

<strong>of</strong> Medicine’s “Six Aims” to<br />

improve health <strong>care</strong> – was<br />

the development <strong>of</strong> Rapid<br />

Response Teams. These teams<br />

quality<br />

The Rapid Response Teams are<br />

an example <strong>of</strong> a program that<br />

touches on many <strong>of</strong> the Six Aims<br />

<strong>of</strong> quality improvement set forth<br />

by the IOM: Safety, Effective,<br />

Timely, Efficient, Equitable <strong>and</strong><br />

Patient Centered.<br />

So effective are our quality<br />

programs that during the<br />

2005 visit by the Joint<br />

received full accreditation<br />

with no recommendations for<br />

improvements, our highest<br />

ranking ever.<br />

While we have made great strides<br />

in providing safe <strong>and</strong> effective<br />

health <strong>care</strong> for all children, we will<br />

never finish. Quality improvement<br />

is a process, <strong>one</strong> that motivates<br />

<strong>and</strong> inspires us each day.<br />

Above:<br />

Brad Bishop, MD, Hospitalist<br />

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