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Field article is to get the field cluster coordination meetings working more effectively. Integration and linkages Integration with MOH In Somaliland and Puntland, IMAM services are linked with Maternal and Child Health (MCH) and health posts. In Somaliland, 34 OTPs and 4 SCs are delivered through government health facilities, whilst in Puntland 10 OTPs are operating through government structures. In practice this means the services are delivered by MOH staff with financial incentives paid by the humanitarian community. In SCZ integration with MOH is very limited. Linkages with Essential Package of Health Services (EPHS) and Health System Strengthening (HSS) The EPHS for Somalia was developed in 2008 and defines the four levels of health service provision (primary health care unit, health centre, referral health centre and hospital) and the six core and four additional health programmes to be implemented throughout the country. According to the EPHS, nutrition interventions are integrated across the ten programmes. Overall there is a drive to ensure that nutrition is considered a significant part of the EPHS. This is being achieved in part through the review of job descriptions and training packages of health professionals. There are however, disparities across the three zones due to differences in the presence and capacity of local government, the presence of international staff and the implementation of the cluster approach. Integration of the Basic Nutrition Services Package 10 (BNSP), IYCF and nutrition education Integration of BSNP activities into IMAM programmes is a gradual process. It is included in UNICEF’s standard proposal format but many agencies struggle to understand the concept of BNSP. The level of integration is limited by supervision, capacity, supplies and logistics. 10 The BNSP for Somalia provides guidance and justification on what nutrition services should be included at various levels of the health system and throughout the lifecycle. The essential components are defined as: management of acute malnutrition, micronutrient supplementation, immunisations, deworming, promotion and support for optimal IYCF, promotion and support for optimal maternal nutrition and care, prevention and management of common illnesses, fortification (home based and food vehicles) and monitoring and surveillance. Breastfeeding mother at Bosaso General Hospital The IYCF and nutrition education activities are linked to IMAM programmes. Their integration as components of IMAM programmes is encouraged at proposal level and is supported by UNICEF through to implementation stage. Each IMAM programme has an IYCF promoter supported through funding from UNICEF. To date, a total of 100 IYCF counsellors have been trained and the programme is ongoing. Furthermore, some IMAM programmes have set up community support groups for IYCF within the community to offer advice to each other. However, with the magnitude of the problem in Somalia, the cluster recognises other approaches to improving IYCF practices also need to be considered to achieve significant behavioural change. Nutrition education activities are also delivered on a routine basis through IMAM programmes. This may be through group education sessions with mothers attending IMAM sites and/or through sessions conducted within the community. Further strengthening and exploration of different approaches is required to improve impact. In recognition of this, nutrition and WASH clusters have started to work together on nutrition/WASH promotional messages and how best to deliver them. UNICEF has signed a contract with BBC World Trust for the development of drama, where promotional messages are delivered via the radio. Other options to be explored include the use of mobile phone technology in sending promotional messages via text messaging. Inter-sectoral integration In such a challenging operating environment, the use of existing programmes and structures as a delivery mechanism for integrated activities across sectors is crucial. Furthermore, the absence of integrated services can prolong recovery and increase relapse rates. At proposal stage, the current format of CAP proposals, UNICEF Programme Cooperation Agreement (PCAs) and WFP Flash Appeals requires that health and water, sanitation and health (WASH) activities, e.g. immunisation or soap distribution, are integrated within nutrition programmes. However, it is recognised that implementation of an integrated response at field level needs strengthening, particularly in SCZ. Capacity may be a limiting factor in this. Current reporting requirements for nutrition do L Matunga/UNICEF, Somalia, 2010 not capture the extent of provision of complementary services systematically e.g. number of immunisations or soap distributions. Health Information Systems (HIS) are supposed to capture this information. Third party monitors do report on level of integration but a question remains as to whether this information is collated in any way. Inter-cluster linkages Good coordination and collaboration exists between WASH, Health, Agriculture and Livelihoods and Nutrition Clusters at Nairobi level. Clusters share information on the strengths and weakness of potential partners and which organisations are capable of scaling up a more integrated approach to delivery. In SCZ, the Agriculture and Livelihoods and Nutrition Clusters work closely together to ensure any agriculture and livelihoods programmes, such as cash for work, include nutrition beneficiaries. An inter-cluster strategy was developed in June 2011 to address the acute food insecurity and nutrition crisis in SCZ. This defines which inter-cluster activities are to be delivered at each target location (e.g. nutrition centres, health centres, transit points, IDP settlements) and includes nutrition, health, livelihoods and WASH cluster activities. Capacity, training and supervision Capacity is an important issue for the scale up of IMAM throughout Somalia. As highlighted above, the vast majority of nutrition services for the management of acute malnutrition are implemented by UNICEF and WFP in partnership with local NGOs. There is wide variation in the capacity of these local organisations. There has been notable improvement and capacity development amongst organisations that first started implementing IMAM two years ago. However, in South and Central Somalia, many of the most efficient and reliable partners have been expelled from Al Shabab controlled areas, resulting in a need to work with less experienced partners. For many local partner organisations new to nutrition programming, commitment is strong but technical knowledge, experience or understanding may be more limited. This applies not just for technical nutrition capacity but also project cycle management, funding mechanisms, proposal writing, audits reporting, etc. In the Somalia context, training and supervision are often difficult or challenging, given the limited access of senior (and particularly international) staff to the centres. Innovative ways of training and supervising staff need to be developed for this purpose. Capacity has been a limiting factor in scale up but to what extent is not clear. The following are some examples of impact of capacity limitations on scale up. A local partner organisation effectively implementing OTP at five sites may lack the capacity to scale up to six more sites, resulting in the need for another partner to be brought in. Other agencies may agree to scale up without the capacity to deliver, resulting in delays or problems with the quality of service. Others have asked for expansion but have underestimated the funding implications with the result that the project is underfunded. Lack of capacity also limits the extent to which nutrition services are integrated with 33

Field article other cluster activities. The promotion of an integrated approach is undoubtedly something to be strived for. However, where capacity is still being strengthened, the tendency of local partner organisations to take on activities from other clusters, particularly in the context of short term emergency funding, may overstretch and overload some organisations. In Somaliland and Puntland, capacity development within evolving local authorities is important for more sustainable effects. Appointments to the civil service are often linked to clan association with the relevant minister, rather than technical know-how. This may mean that international staff members ultimately carry out the monitoring work typically undertaken by national civil servants. This amounts to gap filling rather than skills transfer. High staff turnover is also an issue. There is a shortage of technical NGOs capable of travelling to many areas and training local communities. However, compared with 2-3 years ago, when many NGOs were established and collapsed within a short space of time, increased support from international NGOs, and improvement in partner capacity is evident. One of the cluster’s primary roles is to give hands-on technical support and supervision to partners throughout the implementation cycle, not merely in terms of capturing final results. Capacity building is one of the objectives of the Cluster Response Plan. From the first round of CHF allocation, USD$500,000 went towards capacity building at agency level. The importance of this aspect to continuing the scale up process is highlighted by the investment in the current capacity mapping exercise. This will provide baseline information through the mapping of capacity at three levels being undertaken: i) Nairobi – general management capacity, ii) field level - technical and management capacity and iii) field level - nurses and CHWs. The aim is to gain a better understanding of the gaps and lead to formulation of a specific capacity development strategy to address priority issues for the way forward. Lessons learned on capacity development To date, capacity building has mainly been through Training of Trainers (ToT) at Nairobi or Hargesia level. The focus has been mainly on local NGOs and MOH staff. This approach has proved to be less effective when implemented alone and needs to be coupled with other complementary approaches, including on-thejob mentoring. Additional reasons why the ToTs have not been an effective standalone approach include: the wrong people have attending training held at Nairobi or Mandera level, skills learned at training are not passed down and weak capacity in delivering the ToT. Increased commitment from international NGOs to train and mentor local partners has proved successful. In 2008, Action Contre la Faim (ACF) acted as a training centre for organisations with lower capacity, which had positive results. Another encouraging example is Oxfam Novib’s partnership agreement with local NGO SAACID, in which Oxfam oversees and mentors the activities of the local NGO. Innovative ways forward for capacity development Given the significant constraints, some innovative approaches under consideration include: L Matunga/UNICEF, Somalia, 2011 On the job training where trainees from a lower capacity organisation spend a block of time with a higher capacity organisation (mentor) at the mentor’s work site. This provides the advantages of having an experienced mentor at hand to address questions and difficulties and reinforces information provided during the didactic course. The challenge to using this approach is the availability of quality sites with a mentor. Twinning, where a relationship between two organisations is established to provide a platform for sharing of expertise and experience. Consultation using call centre allows newly trained staff to ask questions of experienced providers through direct phone calls to the centre and provides a support network that builds the confidence of newly trained providers. Distance learning schemes can be run using different technology depending on the resources available to the trainees. It may be through internet or audio tapes combined with written materials. Distance learning has the advantage of reaching a wide geographically disparate audience and allows trainees to remain at their workplace with training in their local language. There can be a call centre to provide technical back up. On site mentoring using mobile teams is where experienced professionals are sent to sites of less-experienced providers for a few days to offer on-site mentoring. This allows the trainee to practice skills and raise questions and difficulties specific to the trainee’s work situation and means. The use of mobile teams, with a technically strong team leader and supported by a technically strong NGO, reduces the requirement for large numbers of skilled mentors. Monitoring Approaches to monitoring vary across the three zones, reflecting the level of security and access in each. SCZ With the current lack of access to international staff in SCZ, the monitoring of programme delivery by partners is a major challenge. Programmes tend to be managed remotely and rely on partners’ implementation reports. Verification in quantitative terms may be possible but verification of programme quality is more of a challenge. When experienced monitors are not available and senior staff cannot themselves reach project sites, there is a serious risk that programmes may fall below a desired standard with no repercussions for the implementing partner or direction for improvement. Furthermore, absolute verification that no aid has been diverted or misused is increasingly more difficult when senior staff cannot visit project sites. A further complication is that even when agency (e.g. UNICEF or WFP) staff are satisfied that monitoring activities are sufficient and suitable, donor organisations may continue to seek further verification and evidence of high quality project implementation. With the challenging context of SCZ including restricted access, new and innovative operational modalities are constantly considered and a number of monitoring procedures are in place. These include the following: • Programme support missions by technical staff These are carried out whenever there is a window of opportunity for access. Such missions may be rapid but can provide vital opportunities to assess needs and monitor ongoing activities and define necessary follow up activities. • Joint monitoring with communities/local authorities/partners This approach relies on the network of partnerships that have been established over the years and is dependent on the presence and capacity of partners to carry out monitoring activities. The expulsion of international partners has reduced the pool of joint monitoring partners. • Independent third party monitors Third party monitoring is a new approach used by both UNICEF and WFP who each contract a different independent organisation to monitor 11 The Afgooye corridor is the largest single concentration of internally displaced people in the world. There are over 400,000 people along a 40 km stretch of road, which snakes out from Mogadishu heading eastwards. Infant and young child feeding support 34

<strong>Field</strong> article<br />

is to get the field cluster coordination meetings<br />

working more effectively.<br />

Integration and linkages<br />

Integration with MOH<br />

In Somaliland and Puntland, IMAM services<br />

are linked with Maternal and Child Health<br />

(MCH) and health posts. In Somaliland, 34<br />

OTPs and 4 SCs are delivered through government<br />

health facilities, whilst in Puntland 10<br />

OTPs are operating through government structures.<br />

In practice <strong>this</strong> means the services are<br />

delivered by MOH staff with financial incentives<br />

paid by the humanitarian community. In<br />

SCZ integration with MOH is very limited.<br />

Linkages with Essential Package <strong>of</strong> Health<br />

Services (EPHS) and Health System<br />

Strengthening (HSS)<br />

The EPHS for Somalia was developed in 2008<br />

and defines the four levels <strong>of</strong> health service<br />

provision (primary health care unit, health<br />

centre, referral health centre and hospital) and<br />

the six core and four additional health<br />

programmes to be implemented throughout the<br />

country. According to the EPHS, nutrition interventions<br />

are integrated across the ten<br />

programmes. Overall there is a drive to ensure<br />

that nutrition is considered a significant part <strong>of</strong><br />

the EPHS. This is being achieved in part<br />

through the review <strong>of</strong> job descriptions and<br />

training packages <strong>of</strong> health pr<strong>of</strong>essionals. There<br />

are however, disparities across the three zones<br />

due to differences in the presence and capacity<br />

<strong>of</strong> local government, the presence <strong>of</strong> international<br />

staff and the implementation <strong>of</strong> the<br />

cluster approach.<br />

Integration <strong>of</strong> the Basic Nutrition Services<br />

Package 10 (BNSP), IYCF and nutrition education<br />

Integration <strong>of</strong> BSNP activities into IMAM<br />

programmes is a gradual process. It is included<br />

in UNICEF’s standard proposal format but<br />

many agencies struggle to understand the<br />

concept <strong>of</strong> BNSP. The level <strong>of</strong> integration is<br />

limited by supervision, capacity, supplies and<br />

logistics.<br />

10<br />

The BNSP for Somalia provides guidance and justification<br />

on what nutrition services should be included at various<br />

levels <strong>of</strong> the health system and throughout the lifecycle.<br />

The essential components are defined as: management <strong>of</strong><br />

acute malnutrition, micronutrient supplementation, immunisations,<br />

deworming, promotion and support for optimal<br />

IYCF, promotion and support for optimal maternal nutrition<br />

and care, prevention and management <strong>of</strong> common<br />

illnesses, fortification (home based and food vehicles) and<br />

monitoring and surveillance.<br />

Breastfeeding mother at<br />

Bosaso General Hospital<br />

The IYCF and nutrition education activities<br />

are linked to IMAM programmes. Their integration<br />

as components <strong>of</strong> IMAM programmes<br />

is encouraged at proposal level and is<br />

supported by UNICEF through to implementation<br />

stage. Each IMAM programme has an IYCF<br />

promoter supported through funding from<br />

UNICEF. To date, a total <strong>of</strong> 100 IYCF counsellors<br />

have been trained and the programme is<br />

ongoing. Furthermore, some IMAM<br />

programmes have set up community support<br />

groups for IYCF within the community to <strong>of</strong>fer<br />

advice to each other. However, with the magnitude<br />

<strong>of</strong> the problem in Somalia, the cluster<br />

recognises other approaches to improving IYCF<br />

practices also need to be considered to achieve<br />

significant behavioural change.<br />

Nutrition education activities are also delivered<br />

on a routine basis through IMAM<br />

programmes. This may be through group<br />

education sessions with mothers attending<br />

IMAM sites and/or through sessions<br />

conducted within the community. Further<br />

strengthening and exploration <strong>of</strong> different<br />

approaches is required to improve impact. In<br />

recognition <strong>of</strong> <strong>this</strong>, nutrition and WASH clusters<br />

have started to work together on<br />

nutrition/WASH promotional messages and<br />

how best to deliver them. UNICEF has signed a<br />

contract with BBC World Trust for the development<br />

<strong>of</strong> drama, where promotional messages<br />

are delivered via the radio. Other options to be<br />

explored include the use <strong>of</strong> mobile phone technology<br />

in sending promotional messages via<br />

text messaging.<br />

Inter-sectoral integration<br />

In such a challenging operating environment,<br />

the use <strong>of</strong> existing programmes and structures<br />

as a delivery mechanism for integrated activities<br />

across sectors is crucial. Furthermore, the<br />

absence <strong>of</strong> integrated services can prolong<br />

recovery and increase relapse rates. At proposal<br />

stage, the current format <strong>of</strong> CAP proposals,<br />

UNICEF Programme Cooperation Agreement<br />

(PCAs) and WFP Flash Appeals requires that<br />

health and water, sanitation and health (WASH)<br />

activities, e.g. immunisation or soap distribution,<br />

are integrated within nutrition<br />

programmes. However, it is recognised that<br />

implementation <strong>of</strong> an integrated response at<br />

field level needs strengthening, particularly in<br />

SCZ. Capacity may be a limiting factor in <strong>this</strong>.<br />

Current reporting requirements for nutrition do<br />

L Matunga/UNICEF, Somalia, 2010<br />

not capture the extent <strong>of</strong> provision <strong>of</strong> complementary<br />

services systematically e.g. number <strong>of</strong><br />

immunisations or soap distributions. Health<br />

Information Systems (HIS) are supposed to<br />

capture <strong>this</strong> information. Third party monitors<br />

do report on level <strong>of</strong> integration but a question<br />

remains as to whether <strong>this</strong> information is<br />

collated in any way.<br />

Inter-cluster linkages<br />

Good coordination and collaboration exists<br />

between WASH, Health, Agriculture and<br />

Livelihoods and Nutrition Clusters at Nairobi<br />

level. Clusters share information on the<br />

strengths and weakness <strong>of</strong> potential partners<br />

and which organisations are capable <strong>of</strong> scaling<br />

up a more integrated approach to delivery. In<br />

SCZ, the Agriculture and Livelihoods and<br />

Nutrition Clusters work closely together to<br />

ensure any agriculture and livelihoods<br />

programmes, such as cash for work, include<br />

nutrition beneficiaries.<br />

An inter-cluster strategy was developed in<br />

June 2011 to address the acute food insecurity<br />

and nutrition crisis in SCZ. This defines which<br />

inter-cluster activities are to be delivered at<br />

each target location (e.g. nutrition centres,<br />

health centres, transit points, IDP settlements)<br />

and includes nutrition, health, livelihoods and<br />

WASH cluster activities.<br />

Capacity, training and supervision<br />

Capacity is an important <strong>issue</strong> for the scale up<br />

<strong>of</strong> IMAM throughout Somalia. As highlighted<br />

above, the vast majority <strong>of</strong> nutrition services for<br />

the management <strong>of</strong> acute malnutrition are<br />

implemented by UNICEF and WFP in partnership<br />

with local NGOs. There is wide variation<br />

in the capacity <strong>of</strong> these local organisations.<br />

There has been notable improvement and<br />

capacity development amongst organisations<br />

that first started implementing IMAM two<br />

years ago. However, in South and Central<br />

Somalia, many <strong>of</strong> the most efficient and reliable<br />

partners have been expelled from Al Shabab<br />

controlled areas, resulting in a need to work<br />

with less experienced partners. For many local<br />

partner organisations new to nutrition<br />

programming, commitment is strong but technical<br />

knowledge, experience or understanding<br />

may be more limited. This applies not just for<br />

technical nutrition capacity but also project<br />

cycle management, funding mechanisms,<br />

proposal writing, audits reporting, etc. In the<br />

Somalia context, training and supervision are<br />

<strong>of</strong>ten difficult or challenging, given the limited<br />

access <strong>of</strong> senior (and particularly international)<br />

staff to the centres. Innovative ways <strong>of</strong> training<br />

and supervising staff need to be developed for<br />

<strong>this</strong> purpose.<br />

Capacity has been a limiting factor in scale<br />

up but to what extent is not clear. The following<br />

are some examples <strong>of</strong> impact <strong>of</strong> capacity limitations<br />

on scale up. A local partner organisation<br />

effectively implementing OTP at five sites may<br />

lack the capacity to scale up to six more sites,<br />

resulting in the need for another partner to be<br />

brought in. Other agencies may agree to scale<br />

up without the capacity to deliver, resulting in<br />

delays or problems with the quality <strong>of</strong> service.<br />

Others have asked for expansion but have<br />

underestimated the funding implications with<br />

the result that the project is underfunded.<br />

Lack <strong>of</strong> capacity also limits the extent to<br />

which nutrition services are integrated with<br />

33

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