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TTI Forum 1306 - The Travel Technology Initiative

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Summer <strong>Forum</strong> 2013 Tuesday 11 June 09:30 to 13:00<br />

Take Flight!<br />

<strong>The</strong> <strong>Forum</strong><br />

<strong>The</strong>re is a revolution taking place in access to flight inventory.<br />

In 2010, Google sent shockwaves through the travel industry by<br />

acquiring flight distribution technology specialist, ITA Software. <strong>The</strong><br />

company’s technology powers Google Flight Search which, as with<br />

all Google features, is astonishingly simple and fast to use. At the<br />

moment, Google Flight Search passes the traveller to the airline or a<br />

travel agency site to make the booking.<br />

More recently, the International Air Transport Association has<br />

launched its New Distribution Capability (NDC). <strong>The</strong> airline-led<br />

organisation describes NDC as “a collaborative industry initiative to<br />

define a messaging standard that will enable retailing opportunities<br />

through the indirect (GDS/travel agent) channel.” However, as such<br />

a standard would allow travel agents and airlines to message<br />

directly with each other, is NDC set to challenge the flight distribution<br />

dominance of the global distribution systems?<br />

<strong>The</strong> GDSs have not been sitting back idly. For example, <strong>Travel</strong>port<br />

has launched its <strong>Travel</strong>port Merchandising Platform which it has<br />

described as ‘a significant change in the distribution landscape.’<br />

Clearly, there is turmoil surrounding the whole issue of access to<br />

flight inventory. In response to this, <strong>TTI</strong> has assembled an<br />

authoritative group of speakers who will give their expert views on<br />

what is needed by airlines & travel management companies and<br />

who might be the winners and the losers as the latest technological<br />

developments take hold. Attend this forum and find out for yourself<br />

whether or not you should Take Flight!<br />

Venue:<br />

Strand Palace Hotel, 372 Strand, London, WC2R 0JJ<br />

nearest undergrounds: Charing Cross & Covent Garden<br />

<strong>The</strong> Speakers<br />

Massimo Morin<br />

Head of Technical Sales, EMEA & APAC <strong>Travel</strong><br />

Google<br />

Rob Wortham<br />

Joint CEO<br />

RWA Ltd<br />

Jerry Foran<br />

Head of Product Delivery, Revenue Management<br />

British Airways<br />

Simon Ferguson<br />

Managing Director - UK and Ireland<br />

<strong>Travel</strong>port<br />

Katherine Cook<br />

Director & General Manager UK<br />

Egencia<br />

<strong>TTI</strong> wishes to extend its warm thanks to the following organisations for sponsoring this event:<br />

<strong>TTI</strong> shareholders:


Take Flight!<br />

<strong>The</strong> <strong>Forum</strong><br />

09:30 Registration and Coffee<br />

10:00 Welcome & <strong>TTI</strong> Update, Peter Dennis, Chairman, <strong>TTI</strong><br />

10:15 Keynote: Take Flight or Take Fright?<br />

Rob Wortham, Joint CEO, RWA Ltd<br />

Accessing flight inventory has become a complex topic. Never before<br />

have so many players been introducing alternative solutions - from<br />

the global distribution systems to the internet-only airlines - from flight<br />

content aggregators to IATA’s New Distribution Capability. In this<br />

overview you will hear about the concerns and issues facing the<br />

travel industry.<br />

Rob is Founder and Joint CEO of RWA Ltd. In this role, he is<br />

responsible for managing all development activities, technical presales,<br />

financial management and jointly the overall management of<br />

RWA. <strong>The</strong> company is a leading global travel technology provider. Its<br />

Sell-It Suite product range is a "browser-to-balance sheet” integrated<br />

reservation and booking management system for tour operators,<br />

wholesalers and airlines.<br />

10:35 What TMCs Want!<br />

Katherine Cook, Director & General Manager UK, Egencia<br />

TMCs need access to flight inventory that is fast, provides the widest<br />

possible choice of flights and the best prices. In this presentation you<br />

will hear from one of the largest TMCs about the issues and concerns<br />

it faces and its desires for the future of flight distribution.<br />

Katherine has an innate understanding of flight distribution. Prior to<br />

joining Egencia, she spent seven years at British Airways in various<br />

roles including Market Planning Manager and Global Distribution<br />

Partnerships Executive. She joined Egencia in 2007 responsible for<br />

European Supplier Relations and was appointed Director & General<br />

Manager UK in February this year.<br />

10:55 Flight Distribution <strong>Technology</strong> & the <strong>Travel</strong> Industry<br />

Massimo Morin,<br />

Head of Technical Sales, EMEA & APAC, <strong>Travel</strong>, Google<br />

As flight distribution technology has advanced it has introduced new<br />

opportunities for access to flight inventory. ITA Software was at the<br />

forefront of this revolution and, as a result, was acquired by Google in<br />

2010. Hear from one of the leading experts on the changing<br />

dynamics of flight distribution and its associated technology.<br />

Massimo has 19 years of experience in the airline industry as<br />

developer, analyst, product designer and, now Head of Technical<br />

Sales covering pricing, airline distribution, revenue management and<br />

e-commerce. He is responsible for all technical engagements in<br />

EMEA & APAC for Google. He acquired a Masters Degree in Science<br />

of Transportation / Airline Business and Management from MIT.<br />

11:15 Coffee<br />

11:45 IATA’s New Distribution Capability<br />

Jerry Foran, Head of Product Delivery, Revenue Management,<br />

British Airways<br />

NDC is an IATA-led collaborative industry initiative. <strong>The</strong> organisation<br />

has seen that there is a gap between direct (airline websites) and<br />

indirect (GDS/travel agent) channels due to the fact that airlines use<br />

two different messaging formats for these channels. NDC aims to<br />

close this gap. Hear more about the project and its implications from<br />

an expert who is closely involved.<br />

Jerry has worked for BA for more than 35 years and runs BA’s<br />

Product Delivery unit which is responsible for the distribution of BA’s<br />

Prices, Schedule and Availability, managing 100+ interline<br />

agreements and the support and development of BA’s Revenue<br />

Management systems. He also owns the relationship between the<br />

Operation and Commercial in the event of disruption. He is a<br />

Director on the Board of the Airline Tariff Publishing Company<br />

(ATPCo) and is Chairman of the IATA Passenger Tariff Conferences<br />

Steering Group.<br />

12:05 GDSs at the Forefront of Flight Distribution<br />

Simon Ferguson, Managing Director - UK and Ireland, <strong>Travel</strong>port<br />

<strong>The</strong> travel industry’s global distribution systems have remained at the<br />

forefront of flight distribution for many decades. <strong>The</strong>y continue to<br />

evolve and develop their technology to meet the needs of the<br />

industry. Hear from one of the country’s leading experts on how they<br />

will continue to help the industry meet the challenges of remaining<br />

relevant and delivering added value to travellers across the world.<br />

Simon was appointed as <strong>Travel</strong>port’s Managing Director for UK and<br />

Ireland in September 2011. In this role he is responsible for all the<br />

GDS’s activities in the region. Prior to <strong>Travel</strong>port, Simon was<br />

General Manager of <strong>Travel</strong>zoo, responsible for its Destinations and<br />

Affiliate Network business. Before this, he was Chief Executive of<br />

TWgroup, leading a management buyout of the <strong>Travel</strong> group from<br />

Reed Business information.<br />

12:25 Speaker Panel Session<br />

This will be your opportunity to hear the speakers debate the subject<br />

of access to flight inventory and for you to ask questions and join in<br />

the discussion.<br />

12:55 Chairman’s Summary, Peter Dennis, Chairman, <strong>TTI</strong><br />

13:00 Close<br />

Moderator: Paul Richer,<br />

Genesys - <strong>The</strong> <strong>Travel</strong> <strong>Technology</strong> Consultancy<br />

Registration<br />

<strong>TTI</strong> members - 2 free delegates (Additional <strong>TTI</strong> member delegates and Unicorn licence holders £15 + VAT)<br />

AAC / ABTA / ABTOF / AITO / BETA / ETOA / GTMC / IFITT / Open<strong>Travel</strong> / Revenue Management Society / members £35 + VAT<br />

Others £75 + VAT<br />

Register online at www.tti.org/forum To contact <strong>TTI</strong>, email admin@tti.org or call 0871 244 0747

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