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76<br />

CENTER<br />

ARCHITECT THE AIA MAGAZINE FEBRUARY <strong>2014</strong> WWW.ARCHITECTMAGAZINE.COM<br />

BEST PRACTICES<br />

THE POWER OF FOCUS<br />

CHASING EVERY PROJECT MAY SEEM WISE IN A TIGHT ECONOMY. BUT SMART FIRMS SPECIALIZE. ARCHITECT<br />

ASKED LEADING PRACTITIONERS AND MANAGEMENT EXPERTS TO SHARE THEIR PERSPECTIVES.<br />

WE KNOW<br />

WHAT KEEPS<br />

OUR CLIENTS<br />

UP AT NIGHT.<br />

DAN ROWE, PRESIDENT,<br />

TREANOR ARCHITECTS<br />

Text by Nate Berg<br />

Illustrations by Peter Arkle<br />

IN LEAN TIMES, you take what you can get.<br />

For architecture firms still climbing out of a<br />

recession-sized hole, that can translate into<br />

bidding for just about any viable project that<br />

comes along, even if it’s outside their zone<br />

of expertise. That can be seen as a sign of<br />

desperation or as an instinctual survival tactic.<br />

Ray Kogan, AIA, sees it as a mistake.<br />

The president of Kogan & Company, an<br />

Arlington, Va.–based strategy and management<br />

consultancy, Kogan has been advising<br />

architecture and engineering firms for 20<br />

years. He argues that during times of reduced<br />

demand, firms should be identifying what<br />

they’re good at and focusing on becoming<br />

experts in specific niches. Don’t diversify, he<br />

says: Specialize. “It’s really just plain market<br />

forces,” Kogan says. “When people want<br />

something, a service of any sort, they typically<br />

want the comfort level that goes with hiring an<br />

individual who’s experienced with that service.”<br />

Kogan suggests that firms pick a handful<br />

of focus areas in which they’ve had market<br />

success. The trick is finding markets that are<br />

independently driven and that have economic<br />

cycles that counter or offset each other—office<br />

development and K–12 education, for instance.<br />

“I think that as much discipline as a firm can<br />

muster to stay focused on what they’re best<br />

at, especially if they have their eggs in several<br />

strategically independent baskets, they’ll do<br />

better in the long term,” Kogan says.<br />

Michael E. Porter, a Harvard Business<br />

School professor, has studied some of the<br />

problems with diversification. In his book<br />

On Competition, he mentions that in a longterm<br />

study of 33 large U.S. corporations,<br />

diversification generally did not result in higher<br />

profitability or greater competitive advantage.<br />

The common problem identified in Porter’s<br />

study is that companies simply aren’t very good<br />

at strategizing their way across diverse markets.<br />

Some architecture firms have embraced<br />

specialization, if somewhat reluctantly at<br />

first. The Boudreaux Group, a 38-year-old<br />

firm based in Columbia, S.C., had long seen<br />

itself as a generalist studio. But after a recent<br />

reorganization, the firm decided to narrow its<br />

focus.“We’re in the early stages of making the<br />

transition from doing a little bit of everything,<br />

and trying to be all things to all people, to<br />

really defining what our core markets are,”<br />

says Heather Mitchell, AIA, the firm’s president.<br />

“We’re trying to focus more on less.”<br />

That has meant favoring markets the firm<br />

excels in—higher education, religious facilities,<br />

municipal government—and abandoning<br />

growing sectors it has considered entering, such<br />

as healthcare. For a 17-person firm, Mitchell<br />

says, targeting a new market, even a thriving<br />

one, would take too much time and money.<br />

“It’s a risk you have to take to get better and to<br />

be perceived as leaders in the markets you’re<br />

trying to grow,” Mitchell says. “But it is very<br />

hard to let go. I’m struggling with that.”<br />

Treanor <strong>Architect</strong>s, an 80-person firm<br />

with offices in Kansas, Missouri, and Texas,<br />

has long based its practice around highly<br />

focused specializations. Dedicated teams of<br />

architects handle projects in different sectors:<br />

student life, science and technology, justice,<br />

and historic preservation. Dan Rowe, AIA, the<br />

company’s president, says that such focus has<br />

helped his firm to establish credibility and<br />

dominance in the marketplace. He’s found<br />

that to be seen as a leader in a specific market,<br />

architects need to know more than just how<br />

to design the building. They need to be able to<br />

think like their clients and understand their<br />

concerns. “We know what keeps them up at<br />

night,” Rowe says.

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