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Pitfalls and Pipelines - Philippine Indigenous Peoples Links

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Chapter 2.7: International Processes <strong>and</strong> Complaints Mechanisms<br />

283<br />

2.7.3 Financial Complaints Mechanisms<br />

Chapter 2.3 has already reviewed campaigning around<br />

both private <strong>and</strong> public financing for extractive industry<br />

projects. The complaint mechanisms that are associated with,<br />

particularly public, financial institutions make it important,<br />

however, to consider these options again in this chapter.<br />

The most well-known form of public funding for the extractive<br />

industries will likely come from the big multilateral<br />

development banks, of which the most famous is the World<br />

Bank. As noted in Chapter 2.3, if there is World Bank funding<br />

for a project then the first thing to do is to contact NGOs who<br />

are working specifically on public financing, probably starting<br />

with the US-based Bank Information Center, who can give<br />

advice <strong>and</strong> support. 38<br />

The Office of the Compliance Advisor Ombudsman (CAO)<br />

is the independent mechanism that deals with complaints on<br />

the World Bank’s International Finance Corporation (IFC)<br />

<strong>and</strong> Multilateral Investment Guarantee Agency (MIGA). 39<br />

Because of its role supporting the private sector, the IFC is the<br />

arm of the World Bank that communities are most likely to<br />

have contact with. 40 Complaints can be made when the IFC or<br />

MIGA are failing to apply their own Performance St<strong>and</strong>ards.<br />

Any individual, group, or community directly impacted or<br />

likely to be impacted by social or environmental impacts of<br />

an IFC or MIGA project can file a complaint. More details<br />

on how to make a complaint are available in Section IV of<br />

the International Federation for Human Rights’ “Corporate<br />

Accountability <strong>and</strong> Human Rights Abuses,” or at the CAO<br />

website, which provides online guides. 41<br />

The Inspection Panel is the complaints mechanism for the<br />

major lending arms of the World Bank (the International Bank<br />

for Reconstruction <strong>and</strong> Development <strong>and</strong> the International<br />

Development Association). 42 As with the CAO, the Panel hears<br />

complaints from affected people to determine whether the<br />

Bank is complying with its own policies <strong>and</strong> procedures (including<br />

its own operational policies on indigenous peoples).

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