building a better future - Cemex

Case Study:
CEMEX distribution card delivers
customer convenience
CEMEX Philippines, in partnership with Banco de Oro, the
country’s largest bank, issued in 2011 the first ever Distribution
Card in the Philippine cement industry. The Distribution
Card offers payment and credit solutions exclusively to
CEMEX customers across the Philippine archipelago—supporting
the company’s thrust into newer markets throughout
the nation.
The Distribution Card provides a secure channel to accelerate
the procure-to-pay process for CEMEX clients. The
card not only increases credit lines but also offers payment
flexibility, affording customers assistance in growing their
businesses.
The Distribution Card is an innovation that exemplifies
CEMEX’s growing array of customer-focused products and
services designed to build client satisfaction and loyalty.
improving supply-chain
performance
Our responsibility for sustainable business practices extends
to the farthest reaches of our supply chain. Our customers
and other stakeholders hold us just as accountable for the
sustainability of our sourcing and procurement practices as
for the sustainability of our products and services. Thus, our
success in part relies on the support and participation of our
suppliers, who provide valuable local perspectives, expertise,
and practices and whom we view as partners.
Local Sourcing
We see local sourcing as a sustainable business practice: it
creates jobs, which in turn stimulates local economies while
developing new skills among local workers. We support
small and locally based suppliers everywhere we operate
(we define transactions with local suppliers as those purchases
that do not include an importation code). In 2011,
94 percent of our purchases were made from locally based
suppliers. While some of our national suppliers are large
companies, our procurement teams participate regularly in
events to identify new, local suppliers, in particular smallto-medium-sized
enterprises, which typically have revenues
of less than USD50 million. We also provide training and
development programs to help suppliers strengthen their
business practices and integrate sustainability into their
business processes.
70%
of our suppliers offer
CEMEX sustainable
products/services, such
as 100% biodegradable
kraft paper bags
listening to our suppliers
Some of the findings from our global supplier sustainability
survey:
41% of our global suppliers are signatories or committed
to the United Nations Global Compact, whose
ten principles seek to address human rights, labor,
environment and anti-corruption challenges.
62% have specific projects or social programs to
promote the development of the communities where
they operate.
32% work with their suppliers in social programs
for the communities.
79% have a written ethics policy or internal code of
conduct.
70% have a written sustainability policy.
71% have staff responsible for sustainable development
or corporate responsibility.
70% offer CEMEX sustainable products/services (for
example, 100% biodegradable kraft paper bags).
In 2012, we intend to conduct a deeper analysis of the
survey data to uncover additional insights we can apply
to supplier relationships. We will also work with the 30
percent of suppliers who lack an ethics or sustainability
policy to help them establish these.
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