building a better future - Cemex
building a better future - Cemex
building a better future - Cemex
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our approach<br />
Our stakeholders depend on us as a supplier of products and<br />
services as an employer, customer, investment, taxpayer, and<br />
neighbor. Likewise, CEMEX values the contributions, loyalty,<br />
and support of its stakeholders. We therefore take their needs<br />
and concerns very seriously, have built longstanding relationships<br />
with them over the years, and engage with them<br />
proactively to address their concerns and to create trust and<br />
mutual long-term value.<br />
Having restructured the organization as part of the companywide<br />
Transformation project to be leaner and more efficient,<br />
we are now able to <strong>better</strong> focus our efforts and capabilities<br />
on meeting the needs of our customers, shareholders, and<br />
employees in ways that will ensure sustainable profitability<br />
and value in the years to come.<br />
challenges ahead:<br />
Enabling an entrepreneurial spirit within the<br />
company.<br />
Engaging talent.<br />
Maintaining and improving service levels for<br />
customers.<br />
Communicating effectively to investors the<br />
effects our Transformation project is having<br />
within the company.<br />
employee engagement<br />
In 2011, the CEMEX Transformation project—a comprehensive<br />
effort to restructure our business and streamline<br />
operations to strengthen our competitiveness—drove an<br />
important effort from the Human Resources function. Among<br />
the more difficult decisions we had to make in connection<br />
with the Transformation initiatives, was to reduce 6 percent<br />
of active positions. However, with this process complete, the<br />
company is focusing on retaining key talent, ensuring strong<br />
employee engagement and commitment, and maintaining<br />
a pipeline of talented employees who will contribute to the<br />
growth and strength of our company.<br />
Human Resources identified three key levers to focus on in<br />
the mid-term to drive excellence within the company:<br />
1. Developing capabilities. We will focus on developing<br />
four organizational capabilities: operational excellence,<br />
entrepreneurship, market-driven innovation, and closer<br />
customer relationships. We will achieve these objectives<br />
through job training, mentoring and coaching, and<br />
academic training programs.<br />
2. Being closer to our customers. Our overall strategy is<br />
to ensure that our structure allows us to be as close as<br />
possible to customers and provide <strong>better</strong> construction<br />
solutions. For example, in CEMEX Spain, the commercial<br />
activities from all the regions were consolidated under<br />
one leader in order to provide <strong>better</strong> and faster service to<br />
our customers on all product lines.<br />
3. Aligning incentives to value creation. CEMEX is aligning<br />
variable compensation with the company’s new organization<br />
and value-creation objectives. It is also advancing in<br />
the provision of health, insurance, and pension benefits<br />
which in many cases are beyond those required by law.<br />
In 2011, we also focused our efforts to support and engage<br />
employees. For example, we implemented 207 employeeengagement<br />
initiatives that were based on employee<br />
suggestions or feedback. Altogether, engagement programs<br />
and events reached around 70 percent of our workforce. In<br />
addition, we continued to encourage initiatives that support<br />
work-life balance, particularly those related to childcare,<br />
healthcare, and continuing education. We have implemented<br />
93 such programs in numerous countries, reaching a total<br />
of 28 percent of our workforce. Examples include flexible<br />
schedules for working mothers in Mexico, Panama, Colombia<br />
and UK, and allowing employees to work from home as appropriate<br />
in Ireland.<br />
Employee Training and Development<br />
Our development philosophy considers on-the-job experiences<br />
as a cornerstone of employee professional and personal growth,<br />
which in turn is supported by mentoring and traditional learning<br />
programs. During 2011, we have targeted our training efforts on<br />
sales, health and safety, ethics and compliance, and leadership.<br />
In 2010, we developed a Manager Training Program that focuses<br />
on providing basic management tools for collaboration. In 2011,<br />
we began implementing the program in our business units,<br />
which we expect will reach 4,000 employees by the end of<br />
2012. During 2011, we also began efforts to redefine our Leadership<br />
Development and Training for Performance programs,<br />
both of which will be deployed during 2012.<br />
Approximately 55 percent of our executives and employees<br />
have access to a formal online system to register evaluations,<br />
and 97 percent of these employees report receiving feedback<br />
through this channel. Other employees receive regular performance<br />
and career development reviews directly from managers.<br />
Promotions and Compensation<br />
We have a Job Opportunity Policy in place to ensure that all employees<br />
are made aware of and have the opportunity to apply<br />
for open positions to support their professional growth. Hiring<br />
decisions are made regardless of race, color, age, religion, mental<br />
or physical disability, sex or national origin of any employee.<br />
Our compensation packages are based on the responsibility<br />
level of the position and not related to race, gender, religion, age<br />
or any other protected traits. To ensure the competitiveness of<br />
our compensation we monitor the standards of the market base<br />
pay and total cash compensation of comparable companies,<br />
through independent, professional and third party surveys.<br />
For more information on our development initiatives<br />
for employees, please visit www.cemex.com/<br />
SustainableDevelopment/TalentDevelopment.aspx<br />
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