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building a better future - Cemex

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our approach<br />

Our stakeholders depend on us as a supplier of products and<br />

services as an employer, customer, investment, taxpayer, and<br />

neighbor. Likewise, CEMEX values the contributions, loyalty,<br />

and support of its stakeholders. We therefore take their needs<br />

and concerns very seriously, have built longstanding relationships<br />

with them over the years, and engage with them<br />

proactively to address their concerns and to create trust and<br />

mutual long-term value.<br />

Having restructured the organization as part of the companywide<br />

Transformation project to be leaner and more efficient,<br />

we are now able to <strong>better</strong> focus our efforts and capabilities<br />

on meeting the needs of our customers, shareholders, and<br />

employees in ways that will ensure sustainable profitability<br />

and value in the years to come.<br />

challenges ahead:<br />

Enabling an entrepreneurial spirit within the<br />

company.<br />

Engaging talent.<br />

Maintaining and improving service levels for<br />

customers.<br />

Communicating effectively to investors the<br />

effects our Transformation project is having<br />

within the company.<br />

employee engagement<br />

In 2011, the CEMEX Transformation project—a comprehensive<br />

effort to restructure our business and streamline<br />

operations to strengthen our competitiveness—drove an<br />

important effort from the Human Resources function. Among<br />

the more difficult decisions we had to make in connection<br />

with the Transformation initiatives, was to reduce 6 percent<br />

of active positions. However, with this process complete, the<br />

company is focusing on retaining key talent, ensuring strong<br />

employee engagement and commitment, and maintaining<br />

a pipeline of talented employees who will contribute to the<br />

growth and strength of our company.<br />

Human Resources identified three key levers to focus on in<br />

the mid-term to drive excellence within the company:<br />

1. Developing capabilities. We will focus on developing<br />

four organizational capabilities: operational excellence,<br />

entrepreneurship, market-driven innovation, and closer<br />

customer relationships. We will achieve these objectives<br />

through job training, mentoring and coaching, and<br />

academic training programs.<br />

2. Being closer to our customers. Our overall strategy is<br />

to ensure that our structure allows us to be as close as<br />

possible to customers and provide <strong>better</strong> construction<br />

solutions. For example, in CEMEX Spain, the commercial<br />

activities from all the regions were consolidated under<br />

one leader in order to provide <strong>better</strong> and faster service to<br />

our customers on all product lines.<br />

3. Aligning incentives to value creation. CEMEX is aligning<br />

variable compensation with the company’s new organization<br />

and value-creation objectives. It is also advancing in<br />

the provision of health, insurance, and pension benefits<br />

which in many cases are beyond those required by law.<br />

In 2011, we also focused our efforts to support and engage<br />

employees. For example, we implemented 207 employeeengagement<br />

initiatives that were based on employee<br />

suggestions or feedback. Altogether, engagement programs<br />

and events reached around 70 percent of our workforce. In<br />

addition, we continued to encourage initiatives that support<br />

work-life balance, particularly those related to childcare,<br />

healthcare, and continuing education. We have implemented<br />

93 such programs in numerous countries, reaching a total<br />

of 28 percent of our workforce. Examples include flexible<br />

schedules for working mothers in Mexico, Panama, Colombia<br />

and UK, and allowing employees to work from home as appropriate<br />

in Ireland.<br />

Employee Training and Development<br />

Our development philosophy considers on-the-job experiences<br />

as a cornerstone of employee professional and personal growth,<br />

which in turn is supported by mentoring and traditional learning<br />

programs. During 2011, we have targeted our training efforts on<br />

sales, health and safety, ethics and compliance, and leadership.<br />

In 2010, we developed a Manager Training Program that focuses<br />

on providing basic management tools for collaboration. In 2011,<br />

we began implementing the program in our business units,<br />

which we expect will reach 4,000 employees by the end of<br />

2012. During 2011, we also began efforts to redefine our Leadership<br />

Development and Training for Performance programs,<br />

both of which will be deployed during 2012.<br />

Approximately 55 percent of our executives and employees<br />

have access to a formal online system to register evaluations,<br />

and 97 percent of these employees report receiving feedback<br />

through this channel. Other employees receive regular performance<br />

and career development reviews directly from managers.<br />

Promotions and Compensation<br />

We have a Job Opportunity Policy in place to ensure that all employees<br />

are made aware of and have the opportunity to apply<br />

for open positions to support their professional growth. Hiring<br />

decisions are made regardless of race, color, age, religion, mental<br />

or physical disability, sex or national origin of any employee.<br />

Our compensation packages are based on the responsibility<br />

level of the position and not related to race, gender, religion, age<br />

or any other protected traits. To ensure the competitiveness of<br />

our compensation we monitor the standards of the market base<br />

pay and total cash compensation of comparable companies,<br />

through independent, professional and third party surveys.<br />

For more information on our development initiatives<br />

for employees, please visit www.cemex.com/<br />

SustainableDevelopment/TalentDevelopment.aspx<br />

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