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Qualitative Research in Practice : Stories From the Field - Blogs Unpad

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Observation<br />

When to observe and for how long?<br />

No social sett<strong>in</strong>g is static. There will always be a range of activities<br />

over time, whe<strong>the</strong>r dur<strong>in</strong>g a day, a week or a month, and with<strong>in</strong><br />

each activity <strong>the</strong>re are likely to be peaks and slow downs of occurrence.<br />

Realistically, one cannot hope to observe every s<strong>in</strong>gle<br />

occurrence of an activity. A sampl<strong>in</strong>g process thus needs to occur.<br />

The best guide to decid<strong>in</strong>g when to observe will be <strong>the</strong> research<br />

purpose. It is important to be clear about what is be<strong>in</strong>g observed<br />

and to take a cross-section of occurrences. It makes sense to expend<br />

valuable observation time at <strong>the</strong> times when what is be<strong>in</strong>g observed<br />

is most likely to happen. For example, observations of parents<br />

pick<strong>in</strong>g up and dropp<strong>in</strong>g off children to and from school would<br />

need to occur at those two times of <strong>the</strong> day. Patterns may vary on<br />

different days of <strong>the</strong> week, however (<strong>the</strong>re may be daily changes <strong>in</strong><br />

patterns of children’s activities, or <strong>in</strong> parents’ availability to pick<br />

<strong>the</strong>ir children up), or throughout <strong>the</strong> year (Do parents pick up<br />

children more commonly at <strong>the</strong> start of a new term, or dur<strong>in</strong>g<br />

<strong>in</strong>clement wea<strong>the</strong>r?). Whatever <strong>the</strong> research question, it is important<br />

that <strong>the</strong> observation plan be broad enough to <strong>in</strong>clude any significant<br />

variations <strong>in</strong> activity that may potentially alter <strong>the</strong> conclusions<br />

drawn from <strong>the</strong> research.<br />

The duration of any period of observation needs to be carefully<br />

considered. Observation sessions certa<strong>in</strong>ly have to be long enough<br />

to observe <strong>the</strong> social processes that are <strong>the</strong> subject of <strong>the</strong> study—<strong>in</strong><br />

a study of changes <strong>in</strong> client–worker <strong>in</strong>teractions at various stages<br />

of counsell<strong>in</strong>g sessions, for example, <strong>the</strong>re would be little po<strong>in</strong>t <strong>in</strong><br />

leav<strong>in</strong>g before a session ended. On <strong>the</strong> o<strong>the</strong>r hand, observation<br />

requires considerable concentration and sessions should not be so<br />

long that alertness fades, or so much has been observed that <strong>the</strong><br />

observer forgets or lacks <strong>the</strong> energy to record or reflect on what has<br />

happened.<br />

Record<strong>in</strong>g observations<br />

As with so many o<strong>the</strong>r aspects of research practice, what and how<br />

much to record depends on <strong>the</strong> purpose of <strong>the</strong> observation and<br />

how <strong>the</strong> data are to be analysed.<br />

For quantitative analysis, highly structured record<strong>in</strong>g frames<br />

may be used (Trickett, 1993; S<strong>in</strong>gh et al., 1997) that enable data to<br />

be reduced as <strong>the</strong>y are recorded. This can be useful for <strong>the</strong> m<strong>in</strong>ute<br />

79

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