Qualitative Research in Practice : Stories From the Field - Blogs Unpad
Qualitative Research in Practice : Stories From the Field - Blogs Unpad Qualitative Research in Practice : Stories From the Field - Blogs Unpad
In-depth interviewing data sought, and pragmatic concerns about time and other resources. In most cases an interview guide is recommended. This could be as simple as a list of topics to be covered during the interview. It does not necessarily commit the interviewer to covering those topics in any particular order. Effective in-depth interviewing requires considerable skill, and people with formal training and experience in communication and counselling skills start with something of an advantage. While there are similarities in the communication skills used in research interviewing and clinical interviewing, the purposes of the two forms are, however, different and should not be confused. It is important that interviewers understand their role as researcher and do not slip into counselling mode. Research interviewing can certainly have therapeutic effects, but it may be precisely because it is not therapy that this is possible. Research interviews carry no expectation that the interviewee will change their lives—we are, after all, interested in them as they are. In-depth interviews may also be longer and less focused than interviews in therapy contexts. Paradoxically, this may afford interviewees a greater capacity to explore their experiences than is possible in some therapy contexts. One participant in Yvonne Darlington’s sexual abuse study said: In the interview I could almost at times just see myself again and actually talking about things, I was feeling that little girl again ...and that has not happened to me. I’ve had some memories but no feelings. To get the two together was a new experience ...I think maybe I just let go of something ...I’ve been in counselling and I’ve been in support groups where a lot of this does get talked about and I’ve never had that same feeling. So I’d say it would be the fact that it was an interview ...I definitely didn’t feel under pressure here but sometimes in counselling or support group I feel under pressure so I tend to get defensive and back off (Darlington, 1993, p. 111). In any interview, different types of questions will elicit different types of responses. Descriptive questions about what and how things happened are particularly useful in encouraging people to describe their experiences. ‘Why’ questions, on the other hand, may seem interrogatory and can lead to dead ends. Interestingly, ‘what’ and ‘how’ sometimes implicitly contain elements of ‘why’. They are not only less likely to be experienced as intrusive but may yield explanations anyway. On this point, Becker says: 57
Qualitative research in practice Somehow ‘Why?’ seems more profound, more intellectual, as though you were asking about the deeper meaning of things, as opposed to the simple narrative ‘How?’ would likely evoke . . . ‘How?’ questions, when I asked them, gave people more leeway, were less constraining, invited them to answer in any way that suited them, to tell a story that included whatever they thought the story ought to include in order to make sense. They didn’t demand a ‘right’ answer, didn’t seem to be trying to place responsibility for bad actions or outcomes anywhere (Becker, 1998, pp. 58–9). Clarificatory questions are also useful. If a word or concept is unfamiliar to the researcher, a simple, ‘When you say . . . I’m not exactly sure what you mean. Could you tell me a little more about that?’ can provide the necessary clarification and open up further exploration. Some studies require attention to subtle nuances of questioning in order to elicit the type of material sought. Where the focus is on descriptions of experience rather than descriptions of objects and actions, as is often the case in interpretive studies, questions such as ‘What did you experience?’ and ‘What was it like for you?’ are more likely to elicit experiential data than questions such as ‘What happened?’ (Polkinghorne, 1989, p. 46). Tomm’s (1988) typology of lineal, circular, strategic and reflexive questions was developed for a therapeutic context but also has applicability to research interviewing. The types can be seen as reflecting two main types of interviewer intent: orienting (lineal, circular) and influencing (strategic, reflexive). Lineal questions include all the what, where, how and why questions that are commonly used in research contexts and are primarily investigative in intent. Circular questions are more exploratory in their intent, and as such can be useful in opening up discussion of people’s perceptions of a complex event or phenomenon, including their thoughts on how others might see the situation. They are less useful in eliciting direct narratives (What happened next?). The idea of using ‘influencing’ questions seems anathema in social research, and we cannot think of a place for Tomm’s strategic questions, which are leading, directive and have a corrective intent. Reflexive questions, while also influencing, are facilitative in intent and can be useful in opening up discussion of hypothetical situations, the ‘what do you think would happen if’ and ‘can you imagine’ questions that may facilitate talk about future hopes and expectations. Most researchers go into in-depth interviews with some kind of interview guide or list of topics to cover at some stage during the 58
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In-depth <strong>in</strong>terview<strong>in</strong>g<br />
data sought, and pragmatic concerns about time and o<strong>the</strong>r<br />
resources.<br />
In most cases an <strong>in</strong>terview guide is recommended. This could be<br />
as simple as a list of topics to be covered dur<strong>in</strong>g <strong>the</strong> <strong>in</strong>terview. It<br />
does not necessarily commit <strong>the</strong> <strong>in</strong>terviewer to cover<strong>in</strong>g those topics<br />
<strong>in</strong> any particular order.<br />
Effective <strong>in</strong>-depth <strong>in</strong>terview<strong>in</strong>g requires considerable skill, and<br />
people with formal tra<strong>in</strong><strong>in</strong>g and experience <strong>in</strong> communication and<br />
counsell<strong>in</strong>g skills start with someth<strong>in</strong>g of an advantage. While <strong>the</strong>re<br />
are similarities <strong>in</strong> <strong>the</strong> communication skills used <strong>in</strong> research <strong>in</strong>terview<strong>in</strong>g<br />
and cl<strong>in</strong>ical <strong>in</strong>terview<strong>in</strong>g, <strong>the</strong> purposes of <strong>the</strong> two forms<br />
are, however, different and should not be confused. It is important<br />
that <strong>in</strong>terviewers understand <strong>the</strong>ir role as researcher and do not slip<br />
<strong>in</strong>to counsell<strong>in</strong>g mode. <strong>Research</strong> <strong>in</strong>terview<strong>in</strong>g can certa<strong>in</strong>ly have<br />
<strong>the</strong>rapeutic effects, but it may be precisely because it is not <strong>the</strong>rapy<br />
that this is possible. <strong>Research</strong> <strong>in</strong>terviews carry no expectation that<br />
<strong>the</strong> <strong>in</strong>terviewee will change <strong>the</strong>ir lives—we are, after all, <strong>in</strong>terested<br />
<strong>in</strong> <strong>the</strong>m as <strong>the</strong>y are. In-depth <strong>in</strong>terviews may also be longer and less<br />
focused than <strong>in</strong>terviews <strong>in</strong> <strong>the</strong>rapy contexts. Paradoxically, this<br />
may afford <strong>in</strong>terviewees a greater capacity to explore <strong>the</strong>ir experiences<br />
than is possible <strong>in</strong> some <strong>the</strong>rapy contexts. One participant <strong>in</strong><br />
Yvonne Darl<strong>in</strong>gton’s sexual abuse study said:<br />
In <strong>the</strong> <strong>in</strong>terview I could almost at times just see myself aga<strong>in</strong> and<br />
actually talk<strong>in</strong>g about th<strong>in</strong>gs, I was feel<strong>in</strong>g that little girl aga<strong>in</strong> ...and<br />
that has not happened to me. I’ve had some memories but no feel<strong>in</strong>gs.<br />
To get <strong>the</strong> two toge<strong>the</strong>r was a new experience ...I th<strong>in</strong>k maybe I just<br />
let go of someth<strong>in</strong>g ...I’ve been <strong>in</strong> counsell<strong>in</strong>g and I’ve been <strong>in</strong><br />
support groups where a lot of this does get talked about and I’ve<br />
never had that same feel<strong>in</strong>g. So I’d say it would be <strong>the</strong> fact that it<br />
was an <strong>in</strong>terview ...I def<strong>in</strong>itely didn’t feel under pressure here but<br />
sometimes <strong>in</strong> counsell<strong>in</strong>g or support group I feel under pressure so<br />
I tend to get defensive and back off (Darl<strong>in</strong>gton, 1993, p. 111).<br />
In any <strong>in</strong>terview, different types of questions will elicit different<br />
types of responses. Descriptive questions about what and how<br />
th<strong>in</strong>gs happened are particularly useful <strong>in</strong> encourag<strong>in</strong>g people to<br />
describe <strong>the</strong>ir experiences. ‘Why’ questions, on <strong>the</strong> o<strong>the</strong>r hand, may<br />
seem <strong>in</strong>terrogatory and can lead to dead ends. Interest<strong>in</strong>gly, ‘what’<br />
and ‘how’ sometimes implicitly conta<strong>in</strong> elements of ‘why’. They are<br />
not only less likely to be experienced as <strong>in</strong>trusive but may yield<br />
explanations anyway. On this po<strong>in</strong>t, Becker says:<br />
57