Qualitative Research in Practice : Stories From the Field - Blogs Unpad

Qualitative Research in Practice : Stories From the Field - Blogs Unpad Qualitative Research in Practice : Stories From the Field - Blogs Unpad

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16.11.2014 Views

Epilogue • Diffusion (disseminating information) • Adoption (implementing the program). Fraser and Leavitt (1990) use the US model of intensive family-based services, ‘Homebuilders’, as a case study of this type of research, which typically involves a large number of people and organisations. However, most research in the human services will not be part of such a linear strategic process, as some of the following stories illustrate well. Stories from the field We have selected quite a few of our stories to highlight the impact that qualitative research in the human services can have, both in the short term, sometimes commencing during the study itself, through to the long term. The first one we present is Anne Coleman’s study (2001), which was still in progress at the time we interviewed her. We were interested in finding out about the impact that research may have, even at such an early stage. This is followed with an excerpt from the interview with Cheryl Tilse. It picks up from the previous chapter and relates to reaching audiences beyond the research sites through conference presentations and media interviews (Tilse, 1996). Caroline Thomas then speaks briefly about the impact her adoption study has had in the year since its publication (Thomas, 1999), and how the political environment in which it was released gave it a special salience. Liz Kelly discusses how her study’s different conceptualisation of domestic violence intervention struck a chord with workers in the field of family violence (Kelly, 1999). Jackie Sanders also talks about how the research she has done with Robyn Munford has been used by a range of people, from students and practitioners to policy-makers and funding sources. We conclude with Dorothy Scott reflecting on the long-term outcomes of her research undertaken with maternal and child health nurses in the early 1980s (Scott, 1987a, 1987b, 1992). Anne Coleman—Five star motels Anne: Yes, I’ve quite a strong sense of [impact] now ...I’ve talked to a lot of people in the last ten years, in the 181

Qualitative research in practice bureaucracy, in homelessness services and in politics . . . and the sorts of things I’ve said are simply that it’s pointless to move people on. These are the spaces that capitalism has left for them. If you’re now going to tell them to leave these spaces, where will they go? And how do you expect that sort of response to be effective? But in the last twelve months, I now hear the local Councillor saying things like, ‘We will no longer move homeless people on from this area.’ Some people in Brisbane City Council—not necessarily the top levels—are starting to take on this idea of ‘Yes, that’s actually right. These are all the same people we’ve been moving on from these spaces for ten years and they’re still the same people so obviously this is not a very good way to go about it.’ So I know that in terms of the federal government response it’s pretty much unchanged, and I know that the long-term homeless people whom I’ve looked at in this research probably won’t be much better off, but I can see a shift at the local level; in terms of making life different for the people that I’m concerned about, where it will make a difference is at the local level. So ...I feel like it’s been a very useful piece of work already. Cheryl Tilse—The long goodbye Cheryl: I didn’t change the world. I think I had an impact on all of the facilities that I worked in, and I certainly spent the year after I’d written the thesis talking about the need to understand the perspectives of older spouses. I did a lot of that—I got invited to the annual general meeting of the Gerontology Association; I did a talk with staff at a hospital; and I did a talk for nurses in aged care facilities. So I targeted workers and . . . really I was saying these older spouses need a voice. I was trying to increase the understanding of the issues for them. I was trying to get to front-line workers rather than social workers or policy workers. I did some in-service training sessions for some church-run nursing homes where they brought in all their workers ...I wrote a report in 182

<strong>Qualitative</strong> research <strong>in</strong> practice<br />

bureaucracy, <strong>in</strong> homelessness services and <strong>in</strong> politics<br />

. . . and <strong>the</strong> sorts of th<strong>in</strong>gs I’ve said are simply that it’s<br />

po<strong>in</strong>tless to move people on. These are <strong>the</strong> spaces that<br />

capitalism has left for <strong>the</strong>m. If you’re now go<strong>in</strong>g to tell<br />

<strong>the</strong>m to leave <strong>the</strong>se spaces, where will <strong>the</strong>y go? And<br />

how do you expect that sort of response to be effective?<br />

But <strong>in</strong> <strong>the</strong> last twelve months, I now hear <strong>the</strong><br />

local Councillor say<strong>in</strong>g th<strong>in</strong>gs like, ‘We will no longer<br />

move homeless people on from this area.’ Some<br />

people <strong>in</strong> Brisbane City Council—not necessarily <strong>the</strong><br />

top levels—are start<strong>in</strong>g to take on this idea of ‘Yes,<br />

that’s actually right. These are all <strong>the</strong> same people<br />

we’ve been mov<strong>in</strong>g on from <strong>the</strong>se spaces for ten years<br />

and <strong>the</strong>y’re still <strong>the</strong> same people so obviously this is<br />

not a very good way to go about it.’ So I know that <strong>in</strong><br />

terms of <strong>the</strong> federal government response it’s pretty<br />

much unchanged, and I know that <strong>the</strong> long-term<br />

homeless people whom I’ve looked at <strong>in</strong> this research<br />

probably won’t be much better off, but I can see a shift<br />

at <strong>the</strong> local level; <strong>in</strong> terms of mak<strong>in</strong>g life different for<br />

<strong>the</strong> people that I’m concerned about, where it will<br />

make a difference is at <strong>the</strong> local level. So ...I feel like<br />

it’s been a very useful piece of work already.<br />

Cheryl Tilse—The long goodbye<br />

Cheryl:<br />

I didn’t change <strong>the</strong> world. I th<strong>in</strong>k I had an impact on all<br />

of <strong>the</strong> facilities that I worked <strong>in</strong>, and I certa<strong>in</strong>ly spent <strong>the</strong><br />

year after I’d written <strong>the</strong> <strong>the</strong>sis talk<strong>in</strong>g about <strong>the</strong> need to<br />

understand <strong>the</strong> perspectives of older spouses. I did a lot<br />

of that—I got <strong>in</strong>vited to <strong>the</strong> annual general meet<strong>in</strong>g of<br />

<strong>the</strong> Gerontology Association; I did a talk with staff at a<br />

hospital; and I did a talk for nurses <strong>in</strong> aged care facilities.<br />

So I targeted workers and . . . really I was say<strong>in</strong>g<br />

<strong>the</strong>se older spouses need a voice. I was try<strong>in</strong>g to<br />

<strong>in</strong>crease <strong>the</strong> understand<strong>in</strong>g of <strong>the</strong> issues for <strong>the</strong>m. I was<br />

try<strong>in</strong>g to get to front-l<strong>in</strong>e workers ra<strong>the</strong>r than social<br />

workers or policy workers. I did some <strong>in</strong>-service tra<strong>in</strong><strong>in</strong>g<br />

sessions for some church-run nurs<strong>in</strong>g homes where<br />

<strong>the</strong>y brought <strong>in</strong> all <strong>the</strong>ir workers ...I wrote a report <strong>in</strong><br />

182

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