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Qualitative Research in Practice : Stories From the Field - Blogs Unpad

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<strong>Qualitative</strong> research <strong>in</strong> practice<br />

of say<strong>in</strong>g it’s not ‘good guys’ and ‘bad guys’ here. It’s<br />

people not understand<strong>in</strong>g what <strong>the</strong> issues are for each<br />

o<strong>the</strong>r. I th<strong>in</strong>k also that <strong>the</strong> observations would be<br />

weaker stand<strong>in</strong>g alone because it would be harder to<br />

observe if you didn’t talk to staff, if you didn’t value<br />

<strong>the</strong>ir views, to come <strong>in</strong> as a researcher and say I’m<br />

<strong>in</strong>terested <strong>in</strong> visitors—I’ve got no <strong>in</strong>terest <strong>in</strong> your life<br />

o<strong>the</strong>r than that this is where you work. I thought I’d<br />

have a lot of resistance to <strong>in</strong>terviews, but <strong>in</strong> fact <strong>the</strong><br />

staff really liked be<strong>in</strong>g <strong>in</strong>terviewed. Nobody talked to<br />

<strong>the</strong>m much about <strong>the</strong>ir work or <strong>the</strong>ir perspective on<br />

th<strong>in</strong>gs. And some of <strong>the</strong>m had very practical and good<br />

ideas of what <strong>the</strong>y’d like to do but felt constra<strong>in</strong>ed by<br />

<strong>the</strong>ir workload or by <strong>the</strong> attitude of [senior staff]. So<br />

I th<strong>in</strong>k [without <strong>the</strong> staff <strong>in</strong>terviews] <strong>the</strong> observations<br />

would have been harder to do and I would have<br />

understood less.<br />

Comments<br />

Mix<strong>in</strong>g methods is an <strong>in</strong>creas<strong>in</strong>gly common approach to research.<br />

Whatever epistemological concerns researchers may have, <strong>in</strong> practical<br />

terms it makes good sense. Real-world research questions, by<br />

<strong>the</strong>ir very nature, tend to be complex and very often require a range<br />

of research approaches <strong>in</strong> order to answer <strong>the</strong>m adequately. In this<br />

chapter’s stories, Liz Kelly and Ca<strong>the</strong>r<strong>in</strong>e McDonald have expla<strong>in</strong>ed<br />

<strong>the</strong>ir rationale for us<strong>in</strong>g both quantitative and qualitative methods.<br />

Cheryl Tilse provided an equally clear rationale for <strong>the</strong> comb<strong>in</strong>ation<br />

of qualitative approaches that she used, conv<strong>in</strong>ced that no one<br />

approach would have yielded <strong>the</strong> depth and range of understand<strong>in</strong>g<br />

possible with a mixed approach.<br />

Just as ‘eclectic’ counsell<strong>in</strong>g practice, when clearly thought<br />

through and purposeful, can respond to complex needs more<br />

adequately than any one approach on its own, a mixed-methods<br />

approach to research also has this potential. An important key<br />

though is <strong>the</strong> need to be clear about which approaches are be<strong>in</strong>g<br />

used, what <strong>the</strong> purpose and <strong>in</strong>tended outcome of each is, and how<br />

<strong>the</strong>y <strong>in</strong>terrelate. While complex problems can be responded to and<br />

<strong>in</strong>vestigated more adequately, <strong>the</strong> risk <strong>in</strong> lett<strong>in</strong>g go of specialisation<br />

is that research skills will become too th<strong>in</strong>ly spread, potentially<br />

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