Qualitative Research in Practice : Stories From the Field - Blogs Unpad

Qualitative Research in Practice : Stories From the Field - Blogs Unpad Qualitative Research in Practice : Stories From the Field - Blogs Unpad

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Mixing methods incredibly arrogant and presumptive about our ability to make a context where it is safe to talk about these things in like five minutes, ten minutes, whatever it might be, and that maybe we need to think about people as complicated, that there is no perfect method, so there will be some for whom the questionnaire is a much easier thing to do, is a much easier form of communication in which to tell complicated difficult things, and there will be other people for whom spoken communication is easier. And then if we start talking about women and children with disabilities, we enter another whole realm again, so I think about mixed methods as enabling different kinds of telling. Catherine McDonald—Institutionalised organisations? Catherine McDonald used a combination of quantitative and qualitative methods for her PhD study on the application of neoinstitutional organisational theory to non-profit organisations in Queensland. She has subsequently reported on methodological issues in relation to this study (McDonald, 1997, 1999). The research was conducted in two stages. Stage one involved a survey of 500 non-profit services, from which twelve services with either very high or very low organisational commitment were identified. Catherine then sought to test each of the propositions of neo-institutional theory in each of these services. She did this through semi-structured interviews with the CEO and with one worker directly involved with clients, and through analysis of public documents on the goals and financial status of each of the organisations. We were particularly interested in Catherine’s rationale for using mixed methods and the way she combined them in this study. Why mixed methods? Catherine: The reason that it went to a mixed-method type approach was [actually] two reasons. One was because I was looking at a whole field of organisations, so one approach could never deal with the 133

Qualitative research in practice complexity of the social phenomenon that I was examining . . . you have to come at it from lots of different angles to get a fix on it. The other reason was that the body of theory itself invoked different levels of analysis so you had to develop a methodology that worked at those different levels of analysis. So that led me to mixed methods almost inevitably. In mixedmethods work most people go qualitative, then quantitative and back to qualitative. I went quantitative to qualitative. What I wanted to do was get a feel for the whole series of organisations on a key variable and then pick out organisations where I could go and look at stuff in-depth. So where they varied on the one variable a lot, they were obviously key organisations for saying where these sorts of processes that I was talking about were either being enacted or not being enacted. This means you could get a real fix on the theory ...I started off with a key variable in all of this, organisational commitment, because nearly all of the literature around non-profits argues that these people are highly committed . . . Organisational commitment itself is a fairly complex variable and there are a lot of dimensions to it, but there has been a lot of work done about developing what the concept actually is, the component parts of the concept, and then developing instruments that pick up all the component parts ... So I thought, right, there is a whole body of theory saying what that variable actually consists of. There are excellent instruments developed ...It would be silly not to use that key variable to try and denote the sites where some qualitative work would make some sense. The survey Catherine: I had to spend a lot of time in the first place constructing a sample frame ...You can never find all the organisations and there’s no one list of them anywhere . . . So I constructed a sample frame from about three or four different sources ...[there were] 134

<strong>Qualitative</strong> research <strong>in</strong> practice<br />

complexity of <strong>the</strong> social phenomenon that I was<br />

exam<strong>in</strong><strong>in</strong>g . . . you have to come at it from lots of<br />

different angles to get a fix on it. The o<strong>the</strong>r reason was<br />

that <strong>the</strong> body of <strong>the</strong>ory itself <strong>in</strong>voked different levels of<br />

analysis so you had to develop a methodology that<br />

worked at those different levels of analysis. So that led<br />

me to mixed methods almost <strong>in</strong>evitably. In mixedmethods<br />

work most people go qualitative, <strong>the</strong>n<br />

quantitative and back to qualitative. I went quantitative<br />

to qualitative. What I wanted to do was get a feel<br />

for <strong>the</strong> whole series of organisations on a key variable<br />

and <strong>the</strong>n pick out organisations where I could go and<br />

look at stuff <strong>in</strong>-depth. So where <strong>the</strong>y varied on <strong>the</strong> one<br />

variable a lot, <strong>the</strong>y were obviously key organisations<br />

for say<strong>in</strong>g where <strong>the</strong>se sorts of processes that I was<br />

talk<strong>in</strong>g about were ei<strong>the</strong>r be<strong>in</strong>g enacted or not be<strong>in</strong>g<br />

enacted. This means you could get a real fix on <strong>the</strong><br />

<strong>the</strong>ory ...I started off with a key variable <strong>in</strong> all of this,<br />

organisational commitment, because nearly all of <strong>the</strong><br />

literature around non-profits argues that <strong>the</strong>se people<br />

are highly committed . . . Organisational commitment<br />

itself is a fairly complex variable and <strong>the</strong>re are a lot of<br />

dimensions to it, but <strong>the</strong>re has been a lot of work done<br />

about develop<strong>in</strong>g what <strong>the</strong> concept actually is, <strong>the</strong><br />

component parts of <strong>the</strong> concept, and <strong>the</strong>n develop<strong>in</strong>g<br />

<strong>in</strong>struments that pick up all <strong>the</strong> component parts ...<br />

So I thought, right, <strong>the</strong>re is a whole body of <strong>the</strong>ory<br />

say<strong>in</strong>g what that variable actually consists of. There<br />

are excellent <strong>in</strong>struments developed ...It would be<br />

silly not to use that key variable to try and denote<br />

<strong>the</strong> sites where some qualitative work would make<br />

some sense.<br />

The survey<br />

Ca<strong>the</strong>r<strong>in</strong>e: I had to spend a lot of time <strong>in</strong> <strong>the</strong> first place construct<strong>in</strong>g<br />

a sample frame ...You can never f<strong>in</strong>d all<br />

<strong>the</strong> organisations and <strong>the</strong>re’s no one list of <strong>the</strong>m<br />

anywhere . . . So I constructed a sample frame from<br />

about three or four different sources ...[<strong>the</strong>re were]<br />

134

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