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Qualitative Research in Practice : Stories From the Field - Blogs Unpad

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<strong>Qualitative</strong> research <strong>in</strong> practice<br />

(1999) by <strong>the</strong> Home Office. Liz and her colleagues used both qualitative<br />

and quantitative methods to address different aspects of <strong>the</strong><br />

three strands of <strong>the</strong> program. Liz is absolutely clear that nei<strong>the</strong>r<br />

approach is privileged, that both are equally important to <strong>the</strong><br />

research. She talks here about her use of mixed methods.<br />

Liz:<br />

Domestic Violence Matters was <strong>the</strong> most complicated<br />

piece of research I have ever done . . . <strong>the</strong> project had<br />

three discrete aims. One was to deliver crisis <strong>in</strong>tervention<br />

by civilians after police <strong>in</strong>tervention to anyone<br />

call<strong>in</strong>g about domestic violence. The second was to<br />

<strong>in</strong>crease a law enforcement response and <strong>the</strong> third<br />

was to develop <strong>in</strong>ter-agency work <strong>in</strong> <strong>the</strong> local areas.<br />

There was no simple way of address<strong>in</strong>g all those<br />

th<strong>in</strong>gs, and [<strong>the</strong>y wanted] a process evaluation as well<br />

. . . So each of those strands was addressed through<br />

multi-methodological strategies. The crisis <strong>in</strong>tervention<br />

was addressed through hav<strong>in</strong>g a database that <strong>the</strong><br />

workers filled <strong>in</strong>, and <strong>the</strong>n a detailed questionnaire to<br />

all <strong>the</strong> women who used <strong>the</strong> service, and <strong>in</strong>terviews<br />

with <strong>the</strong> workers deliver<strong>in</strong>g <strong>the</strong> service. I would also<br />

just pop <strong>in</strong> and hang around or I would go to collect<br />

data and hang around for longer and I would go to<br />

<strong>the</strong>ir canteen and chat with <strong>the</strong> workers and so I got a<br />

feel of [how <strong>the</strong>y were] do<strong>in</strong>g <strong>the</strong> work, and I did that<br />

at different times <strong>in</strong> <strong>the</strong> day and sometimes <strong>in</strong> <strong>the</strong><br />

even<strong>in</strong>g.<br />

The police strand <strong>in</strong>volved three much shorter<br />

questionnaires at timed <strong>in</strong>tervals at <strong>the</strong> beg<strong>in</strong>n<strong>in</strong>g of<br />

<strong>the</strong> project, <strong>in</strong> <strong>the</strong> middle, and towards <strong>the</strong> end, to try<br />

and see whe<strong>the</strong>r <strong>the</strong>re was a shift <strong>in</strong> understand<strong>in</strong>g<br />

around domestic violence be<strong>in</strong>g a crime and police<br />

responses. We also tried to get actual operational data<br />

from <strong>the</strong> police about <strong>the</strong> number of arrests and about<br />

<strong>the</strong> outcomes of <strong>the</strong> cases, and aga<strong>in</strong> I hung around<br />

and observed <strong>the</strong> police officers, particularly those <strong>in</strong><br />

<strong>the</strong> specialist unit who were supposed to deal with<br />

domestic violence . . . Then towards <strong>the</strong> end I did two<br />

focus groups with police officers to explore with <strong>the</strong>m<br />

some of <strong>the</strong> questions that had come up about ways<br />

that <strong>the</strong> ambitions of <strong>the</strong> project hadn’t been realised<br />

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