CSR Service Profile - Parks, Recreation and Culture - City of Vernon
CSR Service Profile - Parks, Recreation and Culture - City of Vernon
CSR Service Profile - Parks, Recreation and Culture - City of Vernon
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<strong>City</strong> <strong>of</strong> <strong>Vernon</strong> – Core <strong>Service</strong>s Review – <strong>Service</strong> <strong>Pr<strong>of</strong>ile</strong>s<br />
<strong>Parks</strong>, <strong>Recreation</strong> <strong>and</strong> <strong>Culture</strong><br />
2. <strong>Parks</strong><br />
2.1 <strong>Service</strong> Description<br />
This activity within Public Works provides services relating to the maintenance <strong>and</strong> construction <strong>of</strong> regional parks, playgrounds, sport facilities, <strong>and</strong><br />
linear trails. It also looks after the health <strong>of</strong> trees in parks <strong>and</strong> at the roadside.<br />
2.2 <strong>Service</strong> Hierarchy<br />
The following sub-services are provided by the <strong>Parks</strong> <strong>Service</strong>.<br />
Sub-service Type Description<br />
<strong>Parks</strong><br />
Trees<br />
Public<br />
Traditional<br />
Public<br />
Traditional<br />
The Public Works <strong>Parks</strong> Department provides a range <strong>of</strong> services to the RDNO for maintenance <strong>of</strong> regional<br />
parks. <strong>Service</strong>s are provided on a break-even basis. Delivery <strong>of</strong> services is organizationally linked with<br />
street tree <strong>and</strong> boulevard maintenance services (<strong>City</strong> responsibilities).<br />
Roadside trees are a critical component <strong>of</strong> the overall health <strong>and</strong> well being <strong>of</strong> a community. The <strong>City</strong><br />
currently maintains approximately 5500 street <strong>and</strong> boulevard trees within the <strong>City</strong> boundary. <strong>Service</strong>s<br />
include pruning, watering, disease control, tree removals <strong>and</strong> replanting. The work is performed by the <strong>City</strong><br />
Arborist <strong>and</strong> Assistant Arborist with contract support as needed. The Arborist <strong>and</strong> Assistant Arborist also<br />
provide tree care services for trees located within regional parks.<br />
2.3 <strong>Service</strong> Delivery<br />
The following table provides information on service delivery for the sub-services within the <strong>Parks</strong> <strong>Service</strong>.<br />
Subservice<br />
<strong>Parks</strong><br />
Activity <strong>Service</strong> Level <strong>Service</strong><br />
St<strong>and</strong>ard<br />
<strong>City</strong> providing contract S<br />
maintenance services<br />
to RDNO<br />
• L<strong>and</strong>scape <strong>Service</strong>s<br />
• Washroom cleaning<br />
• <strong>Parks</strong> security<br />
• Mowing<br />
• Risk management<br />
• Irrigation repairs <strong>and</strong><br />
maintenance<br />
• Flower bed installation<br />
<strong>and</strong> maintenance<br />
• Playground installation<br />
<strong>Service</strong> level set by<br />
RDNO<br />
Client Impact FTEs Comments<br />
<strong>Service</strong> levels<br />
set to meet<br />
st<strong>and</strong>ards set<br />
by RDNO<br />
0.2 FTE-Manager<br />
Public Works<br />
0.8 FTE- <strong>Parks</strong><br />
Foreman<br />
1.0 FTE- Site Risk<br />
Inspector/<br />
Tradesman<br />
1.5 FTE- Irrigation<br />
Operator<br />
2.5 FTE-Equipment<br />
Operators<br />
0.5 FTE- Arborist<br />
<strong>City</strong> provides contract maintenance<br />
services to RDNO for 73 regional<br />
parks<br />
Washroom cleaning <strong>and</strong> parks<br />
security services provided by contract<br />
General l<strong>and</strong>scape services provided<br />
by contract<br />
Regional parks function currently<br />
undergoing a restructuring. <strong>City</strong><br />
6
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