CSR Service Profile - Parks, Recreation and Culture - City of Vernon

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City of Vernon – Core Services Review – Service Profiles Parks, Recreation and Culture 1. Introduction 1.1 Purpose of this Document Background In 2012, the City of Vernon (City) contracted KPMG LLP (KPMG) through a competitive bid process to review the City’s operations and service delivery to identify cost-saving opportunities and areas for potential improvements. The City sees periodic Core Service Reviews as a necessary and positive means to check, confirm and review the range of services to be delivered by the City and recommendations to prioritize those services. The City considers Core Service Reviews as one method to ensure what is delivered is of the highest value to the community, to shed lower value services, to apply best modern practices to cost effective delivery, and to direct valuable, limited resources to the delivery of community valued programs and services. The Core Service Review project commenced on October 10, 2012 and is being conducted in four phases with a draft final report to be delivered by March 31, 2013. Service Profile Summaries During Phase 2 of the project, service profiles were created to present key information on the services that the City of Vernon currently provides. These service profiles were consolidated into five Service Profile Summary documents, of which this document is one, and posted on the City website. The information in the Service Profile Summary documents was compiled by the City based on a template provided by KPMG. The intent of the Service Profile Summary documents is to present key information on the services that the City of Vernon currently provides to inform discussions with City Council, City management and the community on the City’s operations and service delivery to identify cost-saving opportunities and areas for potential improvements during the Core Services Review project. Any performance related information is based on City of Vernon provided information or statements. No opinion is expressed with respect to the validity of the underlying performance data. The Service Profile Summary documents do not constitute an audit of the City’s services and underlying sub-services. Accordingly, KPMG does not express an opinion on such matters. 2
City of Vernon – Core Services Review – Service Profiles Parks, Recreation and Culture 1.2 Providing Input to the Core Services Review Project Public Consultation During Phase 3 of the Core Services Review project, the City is seeking input from the community on current services through a public workshop on January 29, 2013. Input could include suggestions of opportunities for cost reduction, areas where current service levels could be reduced or are already too low, or any other suggestions to improve the efficiency and effectiveness of City services. It is intended that City staff and members of the community including those representing any specific stakeholder groups will read the information contained in the Service Profile Summary documents before attending the workshop. Written comments and suggestions will also be welcome, either presented at the meeting, or submitted to the project email address. Project Email address A dedicated project email address has been set up to enable any stakeholder to provide information directly to KPMG on a confidential basis. The email address is COVCSR@kpmg.ca 3
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CSR Service Profile - Parks, Recreation and Culture - City of Vernon

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