CSR Service Profile - Parks, Recreation and Culture - City of Vernon

City of Vernon – Core Services Review – Service Profiles
Parks, Recreation and Culture
Service or
Sub-service
Service Level
Service
Standard
Client Impact FTEs Comments
RDNO.
Facility
Management
As per the contract, Recreation
Services oversees the Vernon
Recreation Centre including the
Auditorium, Dogwood and Priest
Valley Gymnasiums, Halina
Seniors Centre and the
Administration and staff offices.
The contract calls for Recreation
Services to “Manage and
Operate the facilities and
property in compliance with all
applicable federal, provincial,
municipal and other laws and all
permits to accommodate Public
Use for the benefit of the District
and its residents using prudent
management practices; deliver
the services including: day to
day maintenance and repair of
the facilities, properties and
equipment, including routine and
preventative maintenance,
cleaning, overseeing capital
projects, dealing with facility
rentals, customer relations and
interfacing and emergency
response.”
S
The Vernon Recreation
Centre is the main
recreation facility in the
Greater Vernon area.
Over 425,000 user
visits per year including
Aquatic Centre visits.
Over 75,000 in
Auditorium and 15,000
in Curling Rink (Spring
& Summer lease
period) for community
events.
2.92 FTEs @ 40hrs/per
week.
This includes:
.40 FTE of the
Supervisor of
Maintenance who
oversees maintenance for
the entire facility (.60 FTE
charged to Vernon
Aquatic Centre).
1 FTE Custodian Leader.
1.44 FTEs for part time
Custodians.
.075 for HVAC
Servicesman.
All positions are Union.
This staff is responsible
for the maintenance and
cleaning of the ‘dry side’
of the Recreation Centre:
Auditorium, Dogwood
Gym, Halina Seniors
Centre and
Administration and staff
offices and Curling Rink
during lease period.
The Auditorium is a 1,000 seat,
12,000sq ft multi purpose room.
The facility has been renovated
over past four years and
demand and use are up
significantly. The Auditorium is
home to many community
events and fund raisers.
Community Rate: $673/day for
Main Floor Only and $818/day
for the Creekside Conference
Centre (facility including
breakout rooms). Generates
$65,000 per year.
Staff do set up and take down
of tables, chairs and staging for
some events. Generates $5,300
per year.
Auditorium’s Commercial
Kitchen is rented out for events:
$161/day and is rented out
between events to
entrepreneurs and caterers:
$87/day. Generates $3,500 per
year.
The Dogwood Gym is a 3,500sq
ft gymnasium that is used
during the day primarily for
Preschool programs and in the
evenings for sports activities.
Community Rate: Youth
$15.25/hr, Adult $25.25/hr.
Generates $23,000 per year.
The Priest Valley Gym is an
8,600sq ft gymnasium located
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