CSR Service Profile - Parks, Recreation and Culture - City of Vernon

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City of Vernon – Core Services Review – Service Profiles Parks, Recreation and Culture Sub-service Costs ($000s) Revenues ($000s) Comments CUPE B Parks Other Direct Taxes All costs recovered from RDNO Total Total Salaries CUPE B 123 Trees Other Direct 102 Taxes 224 Total 224 Total 224 2.5 Recent Reviews As noted above, current discussions with RDNO may lead to a different allocation of roles and responsibilities for parks maintenance. 2.6 Municipal Comparisons None available. 8
City of Vernon – Core Services Review – Service Profiles Parks, Recreation and Culture 3. Recreation Services 3.1 Service Description The City of Vernon Recreation Services is responsible for the administration, facility operation and delivery of programs and recreation services to the citizens of the Greater Vernon Area on contract to the Regional District of North Okanagan (RDNO). 3.2 Service Hierarchy The following sub-services are provided by the Recreation Services: Sub-service Type Description Administration Public Traditional Administration includes the Director, Recreation Services who provides leadership, supervision, and direction to the department’s approximately 100 employees. Develops departmental policies and procedures, liaises with CAO and Council for City of Vernon as well as General Manager Parks, Recreation and Culture and other staff of the Regional District of North Okanagan and other service providers. Plans and oversees department budget and marketing, deals with accounts payable, facility bookings, customer service and capital projects. Administration also includes the Office Coordinator, Facility Booking Clerk and Recreation Clerks. Clerical staff are front line contact with the public and handle all program registrations using the CLASS registration system, collect all registration fees and admission fees to programs and the Vernon Aquatic Centre, handle public inquiries, in person on the phone and through email. Staff deal with all facility bookings, including Parks bookings, order all office supplies and supply clerical support to all other staff as needed. The Administration Office at the Recreation Centre is open approximately 4,700 hours over 363 days per year. Facility Management Vernon Aquatic Centre Public Traditional Public Traditional Recreation Services is responsible for the management and operation of the Vernon Recreation Centre including the day to day operation, maintenance, staffing and scheduling using prudent management practices. The Vernon Recreation Centre ‘facilities’ include the Auditorium, Dogwood and Priest Valley Gymnasiums and Halina Seniors Centre as well as the grounds and parking lots. The Recreation Centre is open to the public over 5,300 hours over 363 days per year. Recreation Services is responsible for the management and operation of the Vernon Aquatic Centre including the day to day operation, maintenance and scheduling using prudent management practices. We provide all supervision, lifeguarding and swim instruction. The Aquatic Centre which includes a 25 metre 8 lane lap pool, a leisure pool, hot tub, steam room, sauna and fitness gym is open approximately 4,950 hours per year over 342 days. The Aquatic Centre has just under 200,000 user visits per year including public swimming, lane swimming, public swim lessons, school swim lessons, rentals, aqua fitness classes, swim club rentals, and use of the fitness gym. 9
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CSR Service Profile - Parks, Recreation and Culture - City of Vernon

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