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A guide to third sector trading - WCVA

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It’s an idea, but is it business? A <strong>guide</strong> <strong>to</strong> <strong>third</strong> sec<strong>to</strong>r <strong>trading</strong><br />

What if you don’t quite fit? There is no point in<br />

being contentious about it. There are exceptions <strong>to</strong><br />

this definition, and if you fall outside it, that’s not a<br />

reason why you can’t succeed. Good luck.<br />

Trading<br />

This <strong>guide</strong> is about <strong>trading</strong> by <strong>third</strong> sec<strong>to</strong>r organisations in the<br />

widest sense. Cus<strong>to</strong>mers may be public or private organisations,<br />

the users or beneficiaries of charitable projects, or the general<br />

public. The business activities themselves can be extremely varied.<br />

This list is not exhaustive, and there are more examples in Section<br />

2.1, but this gives a flavour:<br />

• running shops selling second hand goods<br />

• running visi<strong>to</strong>r attractions and gifts shops associated with them<br />

• charging entrance fees <strong>to</strong> regular entertainment events<br />

• delivering contract services for public bodies – for elderly<br />

or disabled people, for example<br />

• charging users for services such as nursery school places<br />

or training courses<br />

• consultancy work<br />

• letting offices, warehouse space or residential accommodation<br />

• production, repair or recycling workshops and fac<strong>to</strong>ries<br />

• selling goods at markets or on the internet.<br />

What’s special about the <strong>third</strong> sec<strong>to</strong>r?<br />

Producing a <strong>trading</strong> <strong>guide</strong> intended ‘only’ for voluntary<br />

organisations (which embrace everything from new steering<br />

groups for a development trust with a turnover of zero, <strong>to</strong> national<br />

charities which spend millions of pounds a year) seems rather<br />

narrow-minded and partisan on the face of it. There are plenty of<br />

people involved in the world of private sec<strong>to</strong>r business who will<br />

tell you it’s just wrong-headed.<br />

• The ‘Business is business’ argument: Many business advisors<br />

and experts, economic development officers, public sec<strong>to</strong>r<br />

websites and real entrepreneurs will tell you bluntly that<br />

‘business is business’. It makes no difference whether it’s the<br />

<strong>third</strong> sec<strong>to</strong>r or the private sec<strong>to</strong>r – there’s only one way <strong>to</strong> do<br />

it. If you want <strong>to</strong> be treated as special, they will say, you’re<br />

probably doing it wrong. Listening <strong>to</strong> their wisdom and nothing<br />

else, can undermine your confidence and leave you wondering<br />

why developing a business is so difficult.<br />

• Doing business on the moon: The reality is that doing business is<br />

the same, but the environment is utterly different. The rules of golf<br />

don’t change whether you play it on Earth or on the Moon, but<br />

you need <strong>to</strong> make some adjustments <strong>to</strong> play successfully in one<br />

fifth gravity and zero atmosphere.<br />

7

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