Emergency Plan - Grand Strand Water and Sewer Authority

INCIDENT SUPPORT FUNCTION 21
CLAIMS MANAGEMENT
(ISF-21)
Claims Management
PRIMARY:
SUPPORT:
Administration
Purchasing
Accounting
2.3.5. INTRODUCTION
For the purposes of this ISF, Claims Management refers to the handling and management of
claims for damages or harm, whether against GSWSA, or originating from GSWSA against
another agency or organization.
2.3.6. MISSION
To receive, process, and manage claims for damages or harm originating from others against
GSWSA.
To initiate, process, and manage claims for damages or harm originating from GSWSA
against other agencies or organizations.
2.3.7. CONCEPT of OPERATIONS
The Administration Department has overall responsibility for the Claims Management
function.
2.3.8. RESPONSIBILITIES
Preparedness / Mitigation
Ensure all personnel are familiar with their duties and responsibilities under this plan.
Response
Obtain briefing and receive instructions from appropriate Incident Command Staff.
Determine the potential Damage Claim needs of the incident.
Develop plans and assignments to process and manage all claims associated with the incident.
Be prepared for the Claims Management needs to expand or change as the incident
progresses
Recovery
Continue the Claims Management function as required by the incident.
Grand Strand Water & Sewer Authority 72 CONFIDENTIAL MATERIALS
Emergency Management Plan SECURITY SENSITIVE
June 7, 2013 NOT FOR PUBLIC DISCLOSURE