Emergency Plan - Grand Strand Water and Sewer Authority

EVENT SPECIFIC GUIDELINES 9 (ESG-9)
SCADA FAILURE / CYBER-ATTACK
SCADA FAILURE
• Notify the Technical Services Manger.
• ISF-13, Electrical and ISF-16, IS will coordinate to ensure priority repairs are
put in motion for the appropriate system or components.
• ISF-9, Water Treatment will modify operational strategies, possibly running
pumps in manual mode. Site visits will be required to monitor and/or control
remote facilities.
• ISF-11, Wastewater Treatment will monitor on-site operations more closely.
• ISF-12, Wastewater Collections will monitor Lift Stations more closely
through more frequent site visits as necessary.
CYBER-ATTACK or TAKEOVER
• Notify the Technical Services Manger.
• ISF-16, IS and ISF-13, Electrical will coordinate to determine what portion of
the system was compromised, and what was accessed.
• Immediate measures shall be taken to eliminate the threat, up to and including
a complete shutdown of the SCADA system if necessary.
• Report the incident to Safety Manager who will notify Horry County Police
and the local Federal Bureau of Investigations (FBI) office. (Threatening or
causing harm or damage to a public water utility is a Federal offense.)
• Safety Manager shall coordinate with law enforcement and with ISF-13 and
ISF-16 to ensure appropriate measures are implemented to guard against a
repeat event.
Grand Strand Water & Sewer Authority 116 CONFIDENTIAL MATERIALS
Emergency Management Plan
SECURITY SENSITIVE
June 7, 2013
NOT FOR PUBLIC DISCLOSURE