Water Kit - Hunter Water
Water Kit - Hunter Water
Water Kit - Hunter Water
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Environmental<br />
<strong>Hunter</strong> <strong>Water</strong>:<br />
• Developed the Integrated <strong>Water</strong><br />
Resource Plan that balances the<br />
community’s demand for water<br />
against water supply capacity,<br />
so that sustainable water<br />
management can be achieved.<br />
• Upgrades wastewater treatment<br />
works to bring significant<br />
improvements in the quality<br />
of effluent discharged into the<br />
environment.<br />
• Re-uses the effluent produced by<br />
wastewater treatment works to<br />
reduce demand on drinking water<br />
supplies.<br />
• Maintains domestic water demand<br />
at 214kL per residence per year.<br />
Average household water use in<br />
<strong>Hunter</strong> <strong>Water</strong>’s area of operations<br />
has consistently been amongst<br />
the lowest of the major Australian<br />
water supply authorities.<br />
• Works cooperatively with<br />
community and government<br />
agencies to protect catchments<br />
where raw water is sourced. This<br />
includes revegetation along creek<br />
lines, plantings around water<br />
and wastewater treatment works<br />
to create habitat and improve<br />
biodiversity, and installation of<br />
stormwater devices to manage<br />
pollution (eg litter, grass cuttings)<br />
before it washes into drains,<br />
waterways, harbours and our<br />
beaches.<br />
Your Role:<br />
• Keep rubbish, litter and garden<br />
waste out of stormwater drains<br />
• Safely dispose of chemicals, paints,<br />
grease and oils – use drop-off points<br />
at Council waste management sites<br />
• Install water and energy efficient<br />
appliances - remember energy<br />
production also places a major<br />
demand on water sources<br />
• Get involved in Landcare and<br />
<strong>Water</strong>watch activities to help<br />
improve the health of local<br />
waterways<br />
Social<br />
<strong>Hunter</strong> <strong>Water</strong>:<br />
• Provides a customer contract<br />
that sets a minimum standard for<br />
customer service.<br />
• Implemented the $300 million<br />
<strong>Hunter</strong> Sewerage Project that<br />
expanded the provision of<br />
sewerage facilities to 20,000<br />
properties across the <strong>Hunter</strong>.<br />
• Co-funds Newcastle University<br />
environmental engineering<br />
programs and research into water<br />
sensitive urban design and macroinvertebrates<br />
as water quality<br />
indicators.<br />
• Promotes community ownership<br />
and responsible use of water<br />
resources through public education<br />
programs at events.<br />
• Carries out community<br />
consultation with residents and<br />
interest groups on a number of<br />
issues, eg sewer pump station<br />
upgrades, sewer transport<br />
upgrades, and water pipeline<br />
augmentations.<br />
• Seeks community input to<br />
water related issues through a<br />
Consultative Forum, community<br />
surveys, public meetings and<br />
focus group sessions.<br />
• Monitors customer satisfaction<br />
through surveys.<br />
Your Role:<br />
• Respond to surveys and attend<br />
<strong>Hunter</strong> <strong>Water</strong>’s community<br />
information sessions<br />
• Attend a public education event<br />
on water, such as <strong>Hunter</strong> <strong>Water</strong>’s<br />
Catchment Day held during<br />
National <strong>Water</strong> Week in October<br />
every year<br />
• Report leaks in the water transport<br />
network or pollution of water<br />
supplies<br />
• Join a community or environmental<br />
group that works to improve local<br />
waterways<br />
SOME GROUPS THAT HUNTER WATER WORKS WITH<br />
<strong>Water</strong> kit . ssS . 001 . april 2010<br />
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