Teletimes April 2011.pdf

New Nawras Business Group
offer gives free national calls and SMS for 3 months
Every Nawras business
customer activating a
minimum of five new mobile
postpaid lines before 29 May
2011 is eligible for free national
voice calls and SMS among its
employees for three months.
Becoming a Nawras Business
customer has always led to
great value telecommunications
and with this latest offer for
new corporate customers there
are even greater savings to
be gained. Already popular
with many businesses, Nawras
Business Group is the only
service in Oman that allows
free national calling and free
national SMS service within a
company, for a small monthly
subscription. With the launch
of this offer, even the monthly
subscription fee is waived for
three months.
Nawras business customers can
contact their dedicated account
manager to take advantage of
this offer or to find out more
details. New customers are
invited to visit any Nawras Store
or the website at www.nawras.
om/nbs or speak to a Customer
Champion by calling 9501 1503.
At the end of the Nawras
Business Group offer period, the
company’s telecom administrator
will receive an email alert. At
that point, a decision can be
made to continue the service for
the normal minimal subscription
of 3 Rials per line for voice or 1
Julie Amann
Rial per line for SMS or 4 Rials
per line for a combination of the
two.
Issam Al-Ismaily, Mobile
Product Manager – Business,
said, “With this great offer,
we are looking forward to
welcoming many new business
customers to Nawras. Now
there is a fantastic opportunity
to try out our professional,
customer friendly approach
while making savings on
company communication
expenses at the same time. It’s
a winning formula with nothing
to lose!” T
Nawras awarded ISO certification for information
security management system
Nawras, Oman’s
customer friendly
communications provider, is
delighted to announce that
it has achieved the ISO IEC
27001:2005 certification
for its information security
management system. The ISO
(International Organization for
Standardization) is testament
to the care that Nawras places
on its back office support
systems - fundamental to the
delivery of its award-winning
Under the agreement,
which includes the whole
region with the exception
of Lebanon, Prologix will
distribute EnGenius complete
range of wireless data
and voice communication
solutions, which includes
wireless LAN products and
accessories and long range
cordless phones.
Leo Meng Chee, general
frontline customer service - as
well as a constant drive to
enhance customer service which
led to the introduction of the
MyNawras self-service portal.
Nawras Information Technology
Director, Ali Abdali, outlined the
importance of being awarded
the ISO by saying, “Achieving
ISO recognition for the high
standards of IT service achieved
by our team is a great honour
for all involved. While we are
constantly looking for new ways
manager, EnGenius
said: “Prologix has
an extensive reseller
network in the Middle
East region and has
established itself as
a formidable value
added distributor,
with a highly capable
and motivated team.
“We are very pleased
to have been signed
to improve delivery standards
for our customers – both
internal and external – this ISO
certification is an important
benchmark for our efforts todate.
Abdali explained that receiving
the ISO certificate is the result
of several years of good practice
in management and operation by
Nawras. The certification process
was relatively short as almost
all the compliance requirements
and certifications were already
in place. The IT team at
Nawras has been extending
its management information
system while applying high
quality standards and using best
industry practices.
Abdali concluded, “Since
customers are our focal point at
Nawras, we naturally started the
certification process in customer
related services. Therefore the
first two areas we have certified
are ‘MyNawras’ and the ‘Support
Services’ service desk.” T
EnGenius signs Prologix as exclusive ME distributor
on as distributors for
EnGenius, a prestigious
worldwide brand. This
partnership enables us
to increase our profile
and footprint in the
Middle East and we are
committed to providing
the highest levels of
service and support to
both, EnGenius as well
as our resellers. T
Publisher-Editor: Khalid Athar - Printed by: Javed Khursheed at Khursheed
62 www.teletimesinternational.com
Printers (Pvt) Ltd. Islamabad. Place of Publication: #6, St-39, G-6/2, Islamabad 15Apr - 14May 2011
Vol: 06, Issue: 04