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Quarterly December 2011 - Odfjell

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ODFJELL<br />

QUARTERLY<br />

magazine<br />

Jan A. Hammer<br />

Dear Colleagues,<br />

Our Board meetings normally take place at our office<br />

here in Bergen. From time to time however, they are<br />

scheduled to one of our key locations overseas, the<br />

purpose being for the Board members to get a closer<br />

feeling and understanding of our activities abroad. For<br />

this year’s November meeting therefore, our Board went<br />

all the way to South America. The Board meeting took<br />

place at our offices in Sao Paulo. In addition, the trip also<br />

included meetings with key customers and partners, as<br />

well as a full day visit to the port of Santos, the largest<br />

and most congested port in South America. Here, the<br />

Board were showed around at “our” terminals and were<br />

also presented plans for future development etc. Santos<br />

is a very busy port, and not unexpectedly, we had ships<br />

there at the time of our visit. Without any pre-warning,<br />

we managed to get on board the Bow Fagus for a very<br />

quick tour, by nature almost a random inspection. The<br />

ship had just berthed alongside at Barnabe Island to<br />

discharge two parcels at Granel Quimica. She appeared<br />

very well maintained with excellent housekeeping and<br />

is obviously managed with style and dedication. Bow<br />

Fagus is 16 years old, but almost looked brand new. My<br />

thanks and appreciations therefore go herewith to the<br />

officers and crew on board. As our Company’s CEO, it<br />

made me feel proud.<br />

With the Board meeting in Sao Paulo, I used the opportunity<br />

to also visit Buenos Aires and Santiago. In Buenos<br />

Aires, managers and key marketing personnel for and<br />

in South America were gathered for the Annual APLA<br />

convention. I knew beforehand that we have a strong<br />

team and presence in the region, but this proved to<br />

be more and better than I had expected. I enjoyed<br />

meeting you all, and left convinced that we will be able<br />

to maintain our strong participation in the emerging<br />

markets in this part of the world.<br />

During recent months we have had two Officers’<br />

Conferences and last week a Captain and Shore<br />

Management Workshop, all with the same theme: Our<br />

Safety Culture. I think we have got this onto a good<br />

track since most attendants to the conferences seem<br />

to understand and appreciate that safety starts with us<br />

as leaders and role models. We can and shall “preach”,<br />

teach and give instructions, but most important is that<br />

we “walk the talk” i.e. lead by example. Our plans for<br />

2012 therefore, entail a stronger focus on leadership<br />

and a number of aspects associated thereto.<br />

From a QHSE point of view, we have made progress<br />

this year. Our performance is measured by a number<br />

of Key Performance Indicators, of which the majority<br />

now seem to end better than last year. Most encouraging<br />

in this respect is that we have seen less accidents with<br />

personnel injuries. But we also had a serious incident<br />

at our terminal in Rotterdam recently. It came as the<br />

results of an unintended release of butane in connection<br />

with a blending operation, as well as the discovery<br />

shortly thereafter of small leakages of benzene vapour<br />

from some of our tank roofs. The incidents created a<br />

lot of negative publicity, both in newspapers, radio and<br />

TV, not due primarily to the severity, but because we<br />

failed to timely and properly report the butane release<br />

to the authorities. A lot more can of course be said<br />

and explained hereto. For me however, the important<br />

aspect and the lesson learned, which I want you all<br />

to make note of, is that we shall always be open and<br />

forthcoming about these things, and proactively report<br />

non-conformances.<br />

The theme of this <strong>Quarterly</strong> is about how we are trying<br />

to navigating through the rough global waters as the<br />

outlook for economic growth is adjusted downwards.<br />

In different articles we share information about some of<br />

our efforts to better cope with these challenges and at<br />

the same time ensure our business remains sustainable.<br />

I hope you find it interesting.<br />

At the time of writing, <strong>2011</strong> is about to go into history. It<br />

has been an exciting and hectic year although not with<br />

a recovery of the chemical tanker market as we to some<br />

extent had hoped. But we have bought and sold ships<br />

and shareholding terminals, and are relatively seen,<br />

favourably positioned for the years to come – with or<br />

without a recovery. The sale of ships and terminals could<br />

not have taken place if it had not been for solid business<br />

development, maintenance and operations over many<br />

years. It proves in a way that our business model makes<br />

sense, and of course, that we have a number of skilled,<br />

dedicated and hard working employees out there.<br />

With that I want to thank you all for your hard work and<br />

contributions this year. I hope 2012 will turn out more<br />

favourably from an economical point of view, and thus<br />

become more rewarding for all of us. In the meantime<br />

though, I wish you all a pleasant Holiday Season and<br />

a Happy New Year.<br />

NR.04/ 11<br />

3<br />

odfjell quarterly magazine

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