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ODFJELL<br />
QUARTERLY<br />
magazine<br />
Jan A. Hammer<br />
Dear Colleagues,<br />
Our Board meetings normally take place at our office<br />
here in Bergen. From time to time however, they are<br />
scheduled to one of our key locations overseas, the<br />
purpose being for the Board members to get a closer<br />
feeling and understanding of our activities abroad. For<br />
this year’s November meeting therefore, our Board went<br />
all the way to South America. The Board meeting took<br />
place at our offices in Sao Paulo. In addition, the trip also<br />
included meetings with key customers and partners, as<br />
well as a full day visit to the port of Santos, the largest<br />
and most congested port in South America. Here, the<br />
Board were showed around at “our” terminals and were<br />
also presented plans for future development etc. Santos<br />
is a very busy port, and not unexpectedly, we had ships<br />
there at the time of our visit. Without any pre-warning,<br />
we managed to get on board the Bow Fagus for a very<br />
quick tour, by nature almost a random inspection. The<br />
ship had just berthed alongside at Barnabe Island to<br />
discharge two parcels at Granel Quimica. She appeared<br />
very well maintained with excellent housekeeping and<br />
is obviously managed with style and dedication. Bow<br />
Fagus is 16 years old, but almost looked brand new. My<br />
thanks and appreciations therefore go herewith to the<br />
officers and crew on board. As our Company’s CEO, it<br />
made me feel proud.<br />
With the Board meeting in Sao Paulo, I used the opportunity<br />
to also visit Buenos Aires and Santiago. In Buenos<br />
Aires, managers and key marketing personnel for and<br />
in South America were gathered for the Annual APLA<br />
convention. I knew beforehand that we have a strong<br />
team and presence in the region, but this proved to<br />
be more and better than I had expected. I enjoyed<br />
meeting you all, and left convinced that we will be able<br />
to maintain our strong participation in the emerging<br />
markets in this part of the world.<br />
During recent months we have had two Officers’<br />
Conferences and last week a Captain and Shore<br />
Management Workshop, all with the same theme: Our<br />
Safety Culture. I think we have got this onto a good<br />
track since most attendants to the conferences seem<br />
to understand and appreciate that safety starts with us<br />
as leaders and role models. We can and shall “preach”,<br />
teach and give instructions, but most important is that<br />
we “walk the talk” i.e. lead by example. Our plans for<br />
2012 therefore, entail a stronger focus on leadership<br />
and a number of aspects associated thereto.<br />
From a QHSE point of view, we have made progress<br />
this year. Our performance is measured by a number<br />
of Key Performance Indicators, of which the majority<br />
now seem to end better than last year. Most encouraging<br />
in this respect is that we have seen less accidents with<br />
personnel injuries. But we also had a serious incident<br />
at our terminal in Rotterdam recently. It came as the<br />
results of an unintended release of butane in connection<br />
with a blending operation, as well as the discovery<br />
shortly thereafter of small leakages of benzene vapour<br />
from some of our tank roofs. The incidents created a<br />
lot of negative publicity, both in newspapers, radio and<br />
TV, not due primarily to the severity, but because we<br />
failed to timely and properly report the butane release<br />
to the authorities. A lot more can of course be said<br />
and explained hereto. For me however, the important<br />
aspect and the lesson learned, which I want you all<br />
to make note of, is that we shall always be open and<br />
forthcoming about these things, and proactively report<br />
non-conformances.<br />
The theme of this <strong>Quarterly</strong> is about how we are trying<br />
to navigating through the rough global waters as the<br />
outlook for economic growth is adjusted downwards.<br />
In different articles we share information about some of<br />
our efforts to better cope with these challenges and at<br />
the same time ensure our business remains sustainable.<br />
I hope you find it interesting.<br />
At the time of writing, <strong>2011</strong> is about to go into history. It<br />
has been an exciting and hectic year although not with<br />
a recovery of the chemical tanker market as we to some<br />
extent had hoped. But we have bought and sold ships<br />
and shareholding terminals, and are relatively seen,<br />
favourably positioned for the years to come – with or<br />
without a recovery. The sale of ships and terminals could<br />
not have taken place if it had not been for solid business<br />
development, maintenance and operations over many<br />
years. It proves in a way that our business model makes<br />
sense, and of course, that we have a number of skilled,<br />
dedicated and hard working employees out there.<br />
With that I want to thank you all for your hard work and<br />
contributions this year. I hope 2012 will turn out more<br />
favourably from an economical point of view, and thus<br />
become more rewarding for all of us. In the meantime<br />
though, I wish you all a pleasant Holiday Season and<br />
a Happy New Year.<br />
NR.04/ 11<br />
3<br />
odfjell quarterly magazine