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2008 Executive Summary

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The mission of L’Oréal’s divisions, to which they devote their expertise, is to offer the widest choice to every<br />

customer. Each one operates in a specific channel, in close partnership with distributors, and cultivates<br />

a particular aspect of beauty: the creativity of hairdressers, accessibility in the mass-market, luxury<br />

in selective distribution, and health in pharmacies. Each division has built up a close relationship with its<br />

customers, by being ever-attentive to their needs and offering them the ideal innovation, the best of beauty.<br />

Luxury Products Active Cosmetics The Body Shop<br />

The Luxury Products Division develops<br />

and markets across the world a unique<br />

brand portfolio covering the three major<br />

luxury cosmetics businesses: skincare,<br />

make-up and fragrances. A key player<br />

in selective distribution, it now has the<br />

opportunity to become the world’s<br />

number 1 luxury cosmetics group,<br />

thanks to its strong positions, particularly<br />

in the new and dynamic markets of Asia,<br />

Eastern Europe and Latin America,<br />

and the integration of the YSL Beauté<br />

brands, the key event for the division<br />

in <strong>2008</strong>.<br />

World number 1 in pharmacy sales of<br />

dermocosmetic products, the Active<br />

Cosmetics Division has a portfolio<br />

of five unique and complementary<br />

brands to meet consumers’ growing<br />

health and skincare needs. All over<br />

the world, the division offers effective<br />

and safe products, specifically suited<br />

to pharmacists’ advice and<br />

dermatologists’ recommendations,<br />

primarily sold in pharmacies.<br />

Founded in 1976 in the United Kingdom<br />

by Dame Anita Roddick, the brand<br />

is well known for its strong ethical<br />

commitment and its products based<br />

on natural ingredients. 65% of them<br />

contain community trade ingredients,<br />

sourced primarily from suppliers in<br />

disadvantaged communities, a unique<br />

approach in the cosmetics industry.<br />

THE BODY SHOP has a network of more<br />

than 2,550 stores in 62 countries.<br />

05

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