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sain t-gobain annu al report 2008 annual report

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Self-assessment questionnaire<br />

In 2005, a self-assessment questionnaire was developed<br />

covering the following processes: Saint-Gobain Group<br />

Principles of Behavior and Action, financi<strong>al</strong> management,<br />

treasury and financing, insurance, accounting, leg<strong>al</strong> affairs,<br />

tax, information systems, human resources, environment,<br />

he<strong>al</strong>th and safety, industri<strong>al</strong> risks, s<strong>al</strong>es, marketing, Research<br />

and Development, procurement, supply chain management<br />

and production.<br />

The questionnaire was rolled out to the Group entities in<br />

successive phases in 2006 and 2007 for the first exercise,<br />

and <strong>2008</strong> for the second. The <strong>2008</strong> questionnaire comprised<br />

300 questions and included the recommendations contained<br />

in the accounting and financi<strong>al</strong> intern<strong>al</strong> control<br />

implementation guidance issued with the intern<strong>al</strong> control<br />

framework published by the Autorité des Marchés Financiers<br />

in January 2007.<br />

Some 700 operating units were asked to assess their level<br />

of intern<strong>al</strong> control in each of the areas covered<br />

by the questionnaire. They were then c<strong>al</strong>led upon to develop<br />

and implement action plans to address the intern<strong>al</strong> control<br />

weaknesses identified during the self-assessment process.<br />

A specific computer application was developed to <strong>al</strong>low<br />

the Group to track execution of the self-assessments<br />

and the resulting action plans.<br />

Implementation of the procedure was overseen by the Sectors<br />

and Gener<strong>al</strong> Delegations, which presented regular progress<br />

<strong>report</strong>s to the Group’s Executive Committee.<br />

Intern<strong>al</strong> control reference base<br />

The intern<strong>al</strong> control reference base describes the Group’s<br />

intern<strong>al</strong> control system and presents, in a manu<strong>al</strong>,<br />

<strong>al</strong>l the mandatory controls to be implemented by <strong>al</strong>l<br />

subsidiaries. It was produced in <strong>2008</strong> and will be rolled<br />

out to Group entities in 2009.<br />

The intern<strong>al</strong> control manu<strong>al</strong> is organized around 17 areas<br />

covering substanti<strong>al</strong>ly <strong>al</strong>l transactions carried out at <strong>al</strong>l levels<br />

of the Group.<br />

The managers responsible for each area are tasked<br />

with identifying the main risks associated with the area’s<br />

processes and determining the main control procedures<br />

required to avoid or limit these risks.<br />

The controls described in the manu<strong>al</strong> must be incorporated<br />

in each entity’s intern<strong>al</strong> procedures.<br />

Group financi<strong>al</strong>, administrative<br />

and management procedures<br />

The Doctrine Department is responsible for preparing<br />

<strong>al</strong>l financi<strong>al</strong>, administrative and management procedures<br />

applicable to Group companies. Together, they compose a<br />

body of rules, methods and procedures enshrined in<br />

some 200 documents accessible on the Group’s intranet,<br />

that can be used by the individu<strong>al</strong> entities as a basis<br />

for developing their own intern<strong>al</strong> procedures. The rules,<br />

methods and procedures are organized in four chapters,<br />

Group Organization & Procedures, Financi<strong>al</strong> Reporting,<br />

News & Meeting Reports, and Issues Specific to France.<br />

Doctrine briefs are prepared by the corporate departments<br />

concerned, and are then approved by the Doctrine Committee<br />

made up of the Sector and Gener<strong>al</strong> Delegation Finance<br />

Directors and the Vice Presidents in charge of the corporate<br />

departments.<br />

In <strong>2008</strong>, over 60 doctrine briefs were added, updated<br />

or modified.<br />

In addition to the production of doctrine briefs, in <strong>2008</strong><br />

priority was given to:<br />

• Communication (to push information to the units),<br />

through:<br />

- Information meetings<br />

- Reviews of existing training courses and introduction<br />

of new ones<br />

- Creation of a quarterly doctrine newsletter, sent by e-mail<br />

to some 800 finance staff throughout the Group<br />

- Production of helpful materi<strong>al</strong>s, such as guides<br />

and checklists, fold-out chart of accounts, etc.<br />

• Leading the accounting function in France.<br />

Lastly, work continued on the Doctrine intranet, to enhance<br />

content and make it more user-friendly.<br />

Environment, He<strong>al</strong>th<br />

and Safety (EHS) reference manu<strong>al</strong><br />

The EHS reference manu<strong>al</strong> describes the approach<br />

to be followed by <strong>al</strong>l units to meet the Group’s over<strong>al</strong>l<br />

objectives in terms of environment<strong>al</strong> protection<br />

and the prevention of workplace accidents and occupation<strong>al</strong><br />

diseases. The approach is organized around the core processes<br />

of identifying risks, implementing preventive action<br />

and assessing and monitoring the system’s effectiveness.<br />

The EHS reference manu<strong>al</strong> is accessible on the Group intranet<br />

and is distributed to <strong>al</strong>l sites. The Building Distribution Sector<br />

has adapted the manu<strong>al</strong> to reflect the specific characteristics<br />

of this business.<br />

The EHS Department and its network of correspondents<br />

have <strong>al</strong>so drawn up EHS standards describing the methods<br />

to be applied to resolve specific environment<strong>al</strong>, he<strong>al</strong>th<br />

and safety issues. Implementation guides, procedures,<br />

training packs and computer applications have been developed<br />

to support application of the standards. These tools help<br />

to ensure that risks are measured and controlled according<br />

to the same preventive base at <strong>al</strong>l Group units, whatever<br />

the country and the loc<strong>al</strong> laws and regulations.<br />

NOS (NOise Standard) is a standard for identifying, assessing<br />

and managing potenti<strong>al</strong> exposure to noise in the workplace.<br />

Developed in 2004, it was rolled out to the entire Group<br />

in 2005, including units outside Europe.<br />

TAS (Toxic Agents Standard) serves to identify, assess and<br />

manage potenti<strong>al</strong> exposure to toxic agents in the workplace.<br />

A tri<strong>al</strong> version of the standard was launched in 2005<br />

in the form of a guide to using cryst<strong>al</strong>line silica, which is now<br />

MANAGEMENT REPORT<br />

113<br />

Saint-Gobain - <strong>2008</strong> Annu<strong>al</strong> Report

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