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Living It Up - Camden

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<strong>Living</strong>itUP<br />

<strong>Living</strong><br />

Excellence<br />

Volume 03, Issue 01<br />

People Driven


<strong>Living</strong>itUP<br />

<strong>Living</strong> Excellence<br />

contents<br />

People Driven<br />

Page 4<br />

Company News<br />

Page 3<br />

Departmental News<br />

Page 9<br />

Regional News<br />

AROC Page 15<br />

DROC Page 16<br />

LVROC Page 17<br />

HROC Page 18<br />

IROC Page 19<br />

TROC Page 19<br />

2 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


inside camden<br />

Born Leaders<br />

Gavin<br />

Tammy Craley, Assistant Manager at <strong>Camden</strong><br />

Cedar Lakes in St. Louis, MO, and her husband<br />

Dan welcomed home Gavin Craley. Gavin was<br />

born on December 9, 2007. He weighed 7 lbs.,<br />

9 oz., and measured 20 1 / 4 inches long.<br />

Robert<br />

Donna Parmelee, Manager at <strong>Camden</strong> Doral<br />

Villas in Miami, FL, and her husband Robert<br />

welcomed Robert Alan Parmelee, Jr. on December<br />

23, 2007. Robert Jr. was 7 lbs., 6 oz., and<br />

measured 22 inches long.<br />

Benjamin<br />

David Rearick, Leasing Consultant at <strong>Camden</strong><br />

Lake Pine in Apex, NC, and his wife Carolina<br />

Vasquez celebrated the birth of Benjamin Thomas<br />

Rearick on January 26, 2008. He weighed 8 lbs.,<br />

1 oz., and was 20 inches long.<br />

Brice<br />

Alisha Shaw, Community Manager at <strong>Camden</strong><br />

Oak Crest and <strong>Camden</strong> West Oaks in Houston, TX,<br />

and her husband Brian welcomed their first baby<br />

on February 15, 2008. Brice Cain Shaw weighed<br />

in at 7 lbs., 9 oz., and measured 21 inches.<br />

Oliver<br />

Teek Wilson, Construction Assistant Project<br />

Manager, and his wife Becky celebrated the birth<br />

of their son Oliver Thomas Wilson on December 3,<br />

2007. He weighed 8 lbs., 2 oz., and was 20 ¾<br />

inches long.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 3


People<br />

Driven<br />

When I received word that <strong>Camden</strong> had made FORTUNE’s list of the<br />

best companies to work for, I thought to myself,<br />

“Finally, they understand what we’ve always known.”<br />

Our culture here at <strong>Camden</strong> is, as one of our Values states, People Driven.<br />

Not only do we hire great people, we do our best to keep great people by<br />

making each and every one of you part of the <strong>Camden</strong> family. <strong>It</strong>’s obvious<br />

that is what FORTUNE Magazine observed and heard when they were<br />

evaluating us.<br />

Being ranked 50 th on that prestigious list is truly a product of your efforts.<br />

When <strong>Camden</strong> was founded in 1982, we absolutely wanted it to be a<br />

great place to work, and, of course, a financially viable company. Because<br />

of you, what <strong>Camden</strong> is today far exceeds that vision.<br />

While we really strive to spread our culture through company events, the<br />

Mentor Program, training classes and so many other outlets, what it really<br />

comes down to is each individual’s attitude. <strong>It</strong>’s up to you whether or not<br />

you learn, accept and demonstrate our Brand Promise, Values and Mission<br />

Statement each day.<br />

So, I want to take this opportunity to thank you for a job well done.<br />

Each person here is essential. Each of you has a different expertise<br />

that strengthens the foundation of <strong>Camden</strong> and drives our success. Your<br />

dedication to using your talents to do your best work every day – whether<br />

that means leasing apartments, providing IT support, promoting our brand,<br />

caring for our residents, or processing invoices – makes <strong>Camden</strong> better<br />

each day.<br />

You set us apart from the 1,500 other companies that applied for ranking<br />

on FORTUNE’s list. Among the nearly 100,000 people surveyed across<br />

the nation, your comments and those of your coworkers placed <strong>Camden</strong><br />

at number 50.<br />

So, while FORTUNE noted our 20% discount on <strong>Camden</strong> apartments, our<br />

adoption benefits and the inexpensive stay at corporate apartments, I want<br />

to recognize you. This company is only as good as those who work for it.<br />

That’s why <strong>Camden</strong> is, and will remain, a great company!<br />

4 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1<br />

D. Keith Oden


company news<br />

<strong>Camden</strong> Ranks #50 on FORTUNE’s List of the<br />

100 Best Companies to Work For<br />

<strong>Camden</strong> placed number 50 in this year’s FORTUNE Magazine list of<br />

the 100 Best Companies to Work For. <strong>Camden</strong> also ranked 19 th in the<br />

small companies subcategory.<br />

The list, which comprises the highest-scoring companies from the<br />

approximately 1,500 applicants, includes companies like Google, Four<br />

Seasons and eBay. FORTUNE works with Robert Levering and Milton<br />

Moskowitz of the Great Place to Work Institute (GPTWI) to conduct the<br />

most extensive employee survey in corporate America.<br />

The process began in March when <strong>Camden</strong> submitted the initial<br />

application to GPTWI. Once those submissions were reviewed,<br />

approximately 400 companies were selected to proceed further in the<br />

application process, and that’s when the real work began. Finalists<br />

are required to submit a two-part culture audit and complete an<br />

employee survey.<br />

As a finalist, <strong>Camden</strong> had to provide detailed statistics and information<br />

about the company for the first part of the required culture audit. GPTWI’s<br />

questions covered topics like financial performance, employment<br />

statistics, employee benefits, training and development, employee<br />

recognition programs and community involvement.<br />

remaining two thirds of the score rested on the employee survey and<br />

employee feedback. GPTWI sent a survey to 400 randomly selected<br />

employees. Each person was asked to provide feedback related to<br />

respect, credibility, fairness, pride and camaraderie. Of <strong>Camden</strong><br />

employees surveyed, 92% said <strong>Camden</strong> was a great place to work,<br />

while the average score for the other 100 Best Companies was just<br />

90%.<br />

Though the culture audit and employee survey were completed by midsummer,<br />

<strong>Camden</strong>, along with all of the other applicants, waited until<br />

January when GPTWI finally notified the winners.<br />

For <strong>Camden</strong>, making the list is not only a first for the company, it marks<br />

the first time there has ever been a REIT ranked, and the first time any<br />

multifamily housing company has received such recognition.<br />

“Being named by FORTUNE as a Best Company acknowledges the<br />

dedicated efforts of our employees who have worked together to build<br />

a great work environment,” said President Keith Oden. “We have the<br />

opportunity to serve our customers in a great work place, and that in<br />

itself is rewarding.”<br />

In part two of the culture<br />

audit, <strong>Camden</strong> employees<br />

volunteered from every<br />

department and region<br />

to gather information that<br />

would give the GPTWI a<br />

glimpse of what it means<br />

to work at <strong>Camden</strong>.<br />

Thanks to the companywide<br />

effort, those in<br />

charge of the application<br />

submitted a homemade<br />

scrapbook, newsletters,<br />

annual reports, internal<br />

communications, <strong>Camden</strong><br />

stories and pictures and<br />

videos from company<br />

events. Of particular<br />

enjoyment for the GPTWI<br />

were the company skits!<br />

While the culture audit<br />

counted for one third of<br />

<strong>Camden</strong>’s final score, the<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 5


company news<br />

<strong>Camden</strong> Wins Three–Peat Award for<br />

Best Companies to Work for<br />

in Texas<br />

In addition to recognition on Fortune’s list of the Best Companies<br />

to Work For, the Texas Association of Business and Texas Monthly<br />

Magazine ranked <strong>Camden</strong> #7 in the large-sized company category on<br />

the list of Best Companies to Work For in Texas.<br />

2007 Internal Customer<br />

Survey Results<br />

As FORTUNE Magazine just noted, <strong>Camden</strong> is a great place to work!<br />

Each individual in the company provides a service that directly or<br />

indirectly impacts <strong>Camden</strong>’s residents. The internal customer survey is<br />

one way of finding out how corporate and regional employees can<br />

provide better service and support to their internal customers.<br />

Accounting’s own AP File Clerk Kathy Stockton was one of the <strong>Camden</strong><br />

representatives who accepted the award at a lunch honoring <strong>Camden</strong><br />

and the other award winners in Austin, TX. The award plaque and the<br />

magazine write-up, which appeared in Texas Monthly magazine, are<br />

proudly displayed in the corporate office.<br />

This year reported the highest response rate ever. At 86% participation,<br />

the percentage is way up from the 44% reported in 2005. Even better,<br />

the Overall Company Loyalty Index increased from 88% in 2005 to<br />

89% this year.<br />

The departments surveyed–Accounting, Business Services, Business<br />

Support Center, Education Services, Facilities, Human Resources,<br />

Information Technology, Landscape and Marketing–are committed to<br />

making employee work experiences better every day so that <strong>Camden</strong><br />

becomes an even greater place to work.<br />

Anniversaries<br />

Connie Farr Celebrates 20 Years<br />

Connie Farr, AROC Regional Manager, celebrated 20 years with <strong>Camden</strong> in January 2008. Since her arrival<br />

in 1988, Connie has been in charge of many markets and has positively impacted countless customers and<br />

coworkers. She has been the brains behind major projects, including organizing North Carolina communities<br />

in 1997, taking responsibility for rehab communities in Louisville, KY, and most recently overseeing the Summit<br />

merge in Charlotte, NC.<br />

Regional Vice President Tom Sloan wrote, “We are very pleased to be able to claim Connie in AROC because<br />

she makes us all look great! She has developed an incredible depth of understanding our business and is an<br />

example to all who work with her.”<br />

Janice Potter Celebrates 20 Years<br />

For Regional Director of Education Janice Potter, November 2007, marked the 20 th anniversary of her first day<br />

as a leasing consultant. Since then, she has worked her way up the ranks to her current position. Janice daily<br />

spreads the <strong>Camden</strong> culture she loves so much by training and empowering other <strong>Camden</strong> employees.<br />

“Janice embodies our 9 values and encourages those around her to emulate those values in how they approach<br />

their work,” said National Director of Education Angella Dickson. “Her down-to-earth style elicits trust and<br />

credibility, a quality so important for an effective leader. I am so proud of the work she’s done for our team<br />

and for her customers.”<br />

6 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


company news<br />

Promotions<br />

Sarah Barletta<br />

Former Director of Benefits Sarah Barletta received a promotion this<br />

quarter to Vice President of Employee Benefits. Sarah joined <strong>Camden</strong> in<br />

1999 and has developed an amazing team, is customer focused and<br />

acts with integrity. Sarah’s responsibilities include the administration,<br />

development and implementation of <strong>Camden</strong>’s benefit programs.<br />

Sarah’s passion has been to continuously improve these programs to<br />

best meet the changing needs of <strong>Camden</strong> and its employees.<br />

Melinda Graham<br />

Melinda Graham, an 8-year <strong>Camden</strong> veteran in LVROC with many<br />

notable accomplishments, became the new Regional Vice President<br />

for IROC earlier this quarter. She left her District Manager position<br />

at <strong>Camden</strong> just eight months ago as her husband pursued a career<br />

opportunity in California. There, Melinda went to work for Essex<br />

Property Trust as a General Manager. Melinda brings back with her<br />

over 21 years of experience in the industry, and she is well-qualified<br />

and poised for this important leadership role.<br />

Jean Harding<br />

This quarter, Jean Harding was promoted to Vice President of Acquisitions/<br />

Dispositions. Jean has been with <strong>Camden</strong> and its predecessors for 23<br />

years and has made significant contributions to the success of the<br />

company. Her many roles with the company include real estate finance<br />

analysis, due diligence coordination of all acquisitions and dispositions,<br />

and most recently, assisting with the organization and implementation<br />

of the Investment Committee review process. Jean has been a steadfast<br />

and loyal employee who can be counted on to accomplish any task<br />

assigned to her.<br />

Steve Hefner<br />

In February 2008, Steve Hefner was named Senior Vice President of<br />

Construction. Formerly the Vice President of Construction, Steve has been<br />

a critical component of the successful growth of <strong>Camden</strong>. He has made<br />

numerous contributions to the company including the organization and<br />

development of a national construction operation; the implementation<br />

of a national quality control system; the development of a critical cost<br />

control, safety, and scheduling system; a complete restructuring of the<br />

construction risk mitigation and insurance process; and the creation<br />

of a continuing education program for all construction personnel. His<br />

tireless work ethic and leadership skills are the foundation of <strong>Camden</strong>’s<br />

successful construction organization.<br />

Steve Munoz<br />

Steve Munoz became Information Technology Manager this quarter. In<br />

his new role, Steve will be responsible for management of the <strong>Camden</strong><br />

Data Network and the Desktop Support function at the corporate office<br />

and remote locations. Since joining <strong>Camden</strong> in January 2005, Steve<br />

has improved functionality, reliability and responsiveness across the<br />

critical data network, expanding <strong>Camden</strong>’s ability to communicate<br />

and conduct critical business functions. His efforts have also helped to<br />

reduce overall costs in the network area by approximately 25% over<br />

the past two years.<br />

Cindy Scharringhausen<br />

Former Vice President of Human Resources Cindy Scharringhausen<br />

was promoted in February 2008, to Senior Vice President of Human<br />

Resources. Cindy has served in her vice president capacity for 8 years,<br />

and during that time, has played a central role in many of <strong>Camden</strong>’s<br />

greatest achievements. From flawless merger integrations to industryleading<br />

employee benefits programs, she has been instrumental in<br />

making <strong>Camden</strong> a great place to work. She has an uncanny ability to<br />

make everyone she works with do their best work, and her new role will<br />

allow her to share her talent with an even larger audience.<br />

Bill Sengelmann<br />

Bill Sengelmann accepted a promotion to Senior Vice President of Real<br />

Estate Investments this quarter. Bill has been with <strong>Camden</strong> for 10 years<br />

and has managed the successful development of more than a billion<br />

dollars of assets. Prior to his tenure at <strong>Camden</strong>, he was responsible<br />

for underwriting hundreds of real estate transactions for a national<br />

financing entity. This vast experience coupled with his long term history<br />

at <strong>Camden</strong> provides him with the knowledge and leadership skills to<br />

assume this new role in which he’ll be in charge of the management of<br />

all real estate investment activities nationwide.<br />

Malcolm Stewart<br />

Malcolm Stewart, who has been with <strong>Camden</strong> and its predecessor<br />

companies for 30 years, was promoted to Chief Operating Officer<br />

(COO) in February 2008. Formerly <strong>Camden</strong>’s Executive Vice President<br />

of Real Estate Investments as well as the Chairman of the Investment<br />

Committee, Malcolm has been instrumental in building the company and<br />

the culture of <strong>Camden</strong>. In his new role, Malcolm will retain his current<br />

responsibilities and will add property operations under the outstanding<br />

leadership of Steve Eddington, <strong>Camden</strong>’s Senior Vice President of<br />

Operations.<br />

Ross Wehman<br />

Ross Wehman was named Vice President of Tax this quarter. Ross joined<br />

<strong>Camden</strong> in October 1998, as the Director of Tax, and over the last 10<br />

years, has played an integral role in transactions that include the Summit<br />

Properties, the structuring of numerous joint ventures and tax forecasting<br />

on asset purchases, sales and exchanges. Ross’ responsibilities include<br />

overseeing all federal, state and local tax compliance and planning<br />

functions for <strong>Camden</strong> and its subsidiaries.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 7


company news<br />

<strong>Camden</strong> Raises $169,134 for the United Way<br />

On November 28, 2007, corporate office employees rocked to the sounds of the <strong>Camden</strong> Birds. More than just a rock<br />

concert, the afternoon gathering served as a kick-off for <strong>Camden</strong>’s 2008 United Way Campaign.<br />

Employees left pumped up and enthusiastic about raising money for the non-profit organization that provides programs<br />

for families, children, seniors and those trying to rebuild their lives. That excitement translated into generous donations<br />

that, after dollar-for-dollar matching by CEO Ric Campo and President Keith Oden, totaled $169,314 given by <strong>Camden</strong><br />

to the United Way.<br />

8 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


company news<br />

<strong>Camden</strong> Birds Battle for FORTUNE<br />

This year, the <strong>Camden</strong> Birds will be auditioning along with hundreds<br />

of other corporate bands for a chance to be included in the FORTUNE<br />

Battle of the Corporate Bands, sponsored by the Rock-N-Roll Hall of<br />

Fame. This will be the band’s second shot at this corporate challenge.<br />

To represent <strong>Camden</strong>’s corporate culture, they have been working hard<br />

in the studio on what they believe are songs that will truly get them<br />

noticed. As a company, <strong>Camden</strong> employees already know how talented<br />

the Birds are from their shows at company events. Now the Birds also<br />

perform twice a year for charity events and give personal performances<br />

at private parties. Here’s wishing all the luck to the <strong>Camden</strong> Birds –<br />

Rusty Stone, Toby Mills, Geoff King and Greg McDonald!<br />

Education Services<br />

Mentors Make Their Mark<br />

At <strong>Camden</strong>, the culture fosters the company’s success, and the <strong>Camden</strong><br />

Mentor Program has become a huge part of that.<br />

“Our Mentors are true representatives of our company culture; they are<br />

exceptional people who, every day, step up to the plate and share a part<br />

of themselves with other people,” explains Mentor Program Manager<br />

Barbara Corbello. “By the very nature of the mentoring relationship,<br />

Mentors share knowledge and job know-how. They are a fundamental<br />

point of contact for the new employee, and as such, cultivate inspiration,<br />

departmental news<br />

motivation and that vital connection to our culture.”<br />

<strong>Camden</strong> Mentors have a unique opportunity to tap into the hearts and<br />

minds of the new employee, ensuring that <strong>Camden</strong> will continue to be<br />

enriched by the insight and experience that passes between Mentor<br />

and Mentee. Mentors readily take on what Barbara calls a “shared<br />

responsibility” to make sure that the vision for the company is a reality.<br />

They genuinely invest themselves in making new employees part of the<br />

<strong>Camden</strong> family. So why do they do it? Check out the responses from<br />

some of <strong>Camden</strong>’s current Mentors.<br />

I like being a <strong>Camden</strong> Mentor because it gives the new employee a positive outlook on <strong>Camden</strong>,<br />

and it also lets them know that others in the company care about their success.<br />

Kevin Pettry | Community Service Supervisor Mentor | <strong>Camden</strong> Live Oaks<br />

My team members who have been mentored tend to ask more questions prior to acting, rather than<br />

acting and asking questions later. They form relationships with other <strong>Camden</strong> employees at other<br />

properties more easily. They simply have a better sense of belonging.<br />

Alisha Shaw | Community Manager | <strong>Camden</strong> Oak Crest<br />

I like being a <strong>Camden</strong> Mentor because in some small way I feel like I am contributing to the success<br />

of <strong>Camden</strong> and the new employee by mentoring and being a guide for new employees.<br />

Theresa Simmons | Leasing Consultant Mentor | <strong>Camden</strong> Centennial<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 9


departmental news<br />

Education Services<br />

Congratulations new MENTORs (November-February)*<br />

FIRST NAME LAST NAME JOB TITLE LOCATION<br />

AROC<br />

Cheryl Beasley Community Manager <strong>Camden</strong> Deerfield<br />

Oscar Moncada Asst. Community Service Supervisor <strong>Camden</strong> Manor Park<br />

Heidi Bixler Leasing Consultant <strong>Camden</strong> College Park<br />

Bridget Johnson Leasing Consultant <strong>Camden</strong> Fallsgrove<br />

David McCollough Asst. Community Service Supervisor <strong>Camden</strong> Westwind<br />

Megan Mills Leasing Consultant <strong>Camden</strong> Westwind<br />

DROC<br />

Jennifer Smith Leasing Consultant <strong>Camden</strong> Addison<br />

Rania Elsobky Leasing Consultant <strong>Camden</strong> South Summit<br />

HROC<br />

Jose Arcenio Fuentes Community Service Supervisor <strong>Camden</strong> West Oaks<br />

Carlos Galo Community Service Supervisor <strong>Camden</strong> Holly Springs<br />

Iris Gonzalez Leasing Coordinator <strong>Camden</strong> Creek<br />

Tresha Sealy Leasing Coordinator <strong>Camden</strong> West Oaks<br />

LVROC<br />

Lindsay Sykes Leasing Consultant <strong>Camden</strong> Canyon<br />

Misty Van Nice Leasing Consultant <strong>Camden</strong> Pines<br />

IROC<br />

Kenneth Little Community Service Supervisor <strong>Camden</strong> Towne Center<br />

Jamie Bolt Service Technician <strong>Camden</strong> Harbor View<br />

Sarahjane Brown Community Manager <strong>Camden</strong> Harbor View<br />

KatySara Farsani Leasing Consultant <strong>Camden</strong> Martinique<br />

Crystal Hollinger Assistant Manager <strong>Camden</strong> Martinique<br />

TROC<br />

Clara Coleman Community Service Supervisor <strong>Camden</strong> World Gateway<br />

Donna Coleman Leasing Consultant <strong>Camden</strong> Renaissance<br />

Michelle Cora Leasing Consultant <strong>Camden</strong> Reserve<br />

Alba Cartagena Leasing Consultant <strong>Camden</strong> Portofino<br />

David Casillas Service Technician <strong>Camden</strong> Bayside<br />

Donna Crandall Community Manager <strong>Camden</strong> Preserve<br />

Alain Reyna Asst. Community Service Supervisor <strong>Camden</strong> Bay<br />

Michele Sheridan Leasing Consultant <strong>Camden</strong> Citrus Park<br />

Daryl Thorburn Service Technician <strong>Camden</strong> Providence Lakes<br />

Janae Towles Leasing Consultant <strong>Camden</strong> Lakes<br />

*Information current as of February 13, 2008<br />

10 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


departmental news<br />

Education Services<br />

<strong>Camden</strong> University<br />

Graduates<br />

Congratulations to the fourth<br />

quarter’s graduates from <strong>Camden</strong><br />

University! The individuals listed<br />

successfully completed all of their<br />

required coursework and achieved<br />

the required accumulated credits<br />

for their degree plan. <strong>Camden</strong><br />

University offers a variety of<br />

educational and development<br />

opportunities. Courses within each<br />

degree program are designed to<br />

increase productivity and efficiency;<br />

ensure compliance with local, state<br />

and federal regulations; enhance<br />

<strong>Camden</strong>'s competitive edge;<br />

and actively support <strong>Camden</strong>’s<br />

Values, Brand Promise, Mission<br />

and key operating strategies.<br />

This accomplishment truly fulfills<br />

<strong>Camden</strong>'s key strategy for<br />

employee excellence!<br />

Carol Ball Community Manager <strong>Camden</strong> Westwood<br />

LaVerne Blankenship Community Manager <strong>Camden</strong> Reunion Park<br />

Paulette Brandenburg Bookkeeper <strong>Camden</strong> Lakes<br />

David Casillas Service Technician <strong>Camden</strong> Bayside<br />

Jose Cerin Community Service Supervisor <strong>Camden</strong> Legacy Creek<br />

Mark Cheleotis Service Technician <strong>Camden</strong> Portofino<br />

Michelle Dimmick Community Manager <strong>Camden</strong> Sedgebrook<br />

Rania Elsobky Leasing Consultant South Summit<br />

Francisco Espinosa Service Technician <strong>Camden</strong> Glen Lakes<br />

Nicholas Fortner Leasing Consultant <strong>Camden</strong> Farmers Market<br />

Sharon Gollar Community Manager <strong>Camden</strong> Brookside<br />

Iris Gonzalez Leasing Coordinator <strong>Camden</strong> Creek<br />

Clifford Green Service Technician <strong>Camden</strong> Farmers Market<br />

Holly Guerrero Assistant Manager <strong>Camden</strong> Bel Air<br />

Tawania Harrison Leasing Coordinator <strong>Camden</strong> Vanderbilt<br />

Judith Hendrickson Assistant Manager <strong>Camden</strong> Centennial<br />

Brenda Jervis Assistant Manager <strong>Camden</strong> Prospect Park<br />

Jossye Jirau Leasing Consultant <strong>Camden</strong> Live Oaks<br />

Heather Johnson Leasing Consultant <strong>Camden</strong> Providence Lakes<br />

Brandi Joyner Leasing Consultant <strong>Camden</strong> Harbor View<br />

Charles LeVan, Jr. Service Technician <strong>Camden</strong> Summit<br />

Juan Lopez Service Technician <strong>Camden</strong> Interlocken<br />

Gary Lopez Grounds Keeper <strong>Camden</strong> Providence Lakes<br />

Patricia Martinez Leasing Consultant <strong>Camden</strong> Gaines Ranch<br />

Etelinda Martinez Leasing Consultant <strong>Camden</strong> Creek<br />

Timmy Matthews Community Service Supervisor <strong>Camden</strong> Lakes<br />

Karen McAllister Leasing Consultant <strong>Camden</strong> Meadows<br />

Alexis McCartney Assistant Manager <strong>Camden</strong> Club<br />

Tucker McCaw Community Service Supervisor <strong>Camden</strong> Farmers Market<br />

Janet Melton Resident Service Coordinator <strong>Camden</strong> Farmers Market<br />

Danielle Moore Assistant Manager <strong>Camden</strong> Oak Crest<br />

Patricia Morales Leasing Consultant <strong>Camden</strong> Farmers Market<br />

Alexandra Morales Assistant Manager <strong>Camden</strong> Woods<br />

Sarah Moran Assistant Manager <strong>Camden</strong> Cross Creek<br />

Patrick Murer Service Technician <strong>Camden</strong> Vintage<br />

Jennifer Northwood Leasing Consultant <strong>Camden</strong> Providence Lakes<br />

Lauren Peeples Assistant Manager <strong>Camden</strong> Farmers Market<br />

Victoria Popiel Leasing Consultant <strong>Camden</strong> Legacy Creek<br />

Brian Reed Community Service Supervisor <strong>Camden</strong> Springs<br />

Thomas Reed Leasing Consultant <strong>Camden</strong> Oxmoor<br />

Lyzette Reyna Community Manager <strong>Camden</strong> Baytown<br />

Joel Rivera Service Technician <strong>Camden</strong> World Gateway<br />

Vanessa Rodriguez Leasing Consultant <strong>Camden</strong> Park<br />

Michelle Rumore Bookkeeper <strong>Camden</strong> Live Oaks<br />

Timothy Schepperly Community Service Supervisor <strong>Camden</strong> Stoneleigh<br />

Tresha Sealy Leasing Coordinator <strong>Camden</strong> West Oaks<br />

Michele Sheridan Leasing Consultant <strong>Camden</strong> Citrus Park<br />

Javier Solis Community Service Supervisor <strong>Camden</strong> Lakeview<br />

Marcos Soriano Service Technician <strong>Camden</strong> Stockbridge<br />

Tiffany Stanley Community Manager <strong>Camden</strong> Interlocken<br />

Daryl Thorburn Service Technician <strong>Camden</strong> Providence Lakes<br />

Jodi Watkins Leasing Coordinator <strong>Camden</strong> Bayside<br />

Richard Whiteside Service Technician Oasis Vinings<br />

Lloyd Williams Service Technician <strong>Camden</strong> Summit<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 11


departmental news<br />

Accounting<br />

Accounts Payable Decorates<br />

<strong>Camden</strong>-Style<br />

The Accounts Payable department Christmas tree wowed passers-by at<br />

the corporate office this holiday season. Decked in dark blue ornaments,<br />

the lime green Christmas tree couldn’t have looked better. What a great<br />

tribute to <strong>Camden</strong> colors!<br />

Finance<br />

Finance Wraps <strong>Up</strong> Holiday Spirit<br />

<strong>Camden</strong>’s Finance department spread holiday cheer this past December<br />

by volunteering for the Holiday Gift Wrapping Project with DePelchin<br />

Children’s Center, a multi-service agency providing adoption and family<br />

assistance to the surrounding community. The Finance group sorted new<br />

gifts, unloaded trucks filled with toys and organized clothes and games.<br />

There were so many donated gifts that a warehouse was used to store<br />

all of the bikes, helmets and building sets. The day of hard work brought<br />

the team closer together and helped a great cause.<br />

On the left: Nicole Grisales, Van Dong, Trina Dyas, April Price,<br />

Melanie Wright. On the right: Erika Alvarez, Tonya Gillyard, Cathy<br />

Metters, Gloria Ogbonna, Melinda Meyer and Lawanda Washington<br />

Top row – Monica Mitchell, Lisa Roadarmel, Carla Beverly<br />

Bottom Row – Alex Jessett, Brande Miller, Abigail Saunders, Ben Fraker<br />

Human Resources<br />

Rock Enroll<br />

Benefits open enrollment coming to a city near you! 2008 tour dates and locations:<br />

Atlanta April 8<br />

South Florida April 8 & 9<br />

Raleigh April 9<br />

Charlotte April 10<br />

Tampa April 10<br />

Las Vegas April 15<br />

Orange County April 15<br />

Denver April 16<br />

Phoenix April 16<br />

San Marcos April 16<br />

San Diego April 17<br />

Kansas City April 22<br />

Orlando April 22 & 23<br />

St. Louis April 23<br />

Louisville April 24<br />

Austin April 24<br />

Pennsylvania April 28<br />

Dallas April 28, 29 & 30<br />

McLean/Mid-Atlantic April 29<br />

Corpus Christi May 1<br />

Houston May 9<br />

12 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1<br />

The Right Way to Lift<br />

Back injuries are the most common workplace injury. Approximately 25% of all on-the-job accidents reported<br />

each year involve back injuries. The following tips can help you lift safely.<br />

LIFT, push and pull with your legs, not your arms or back.<br />

Bend at your knees, not at your waist, to help you keep your center of balance.<br />

AVOID lifting higher than your shoulder height.<br />

Use a step stool or ladder to move objects at these heights.<br />

USE a mechanical aid such as a dolly when you need to move heavy or bulky objects.<br />

TURN with your feet, not your hips or shoulders.<br />

Twisting can overload your spine and lead to serious injury.<br />

CARRY heavy objects close to the body and avoid carrying them in one hand.<br />

Avoid a long reach to pick up an object.<br />

Stay on the safe side and lift correctly.


departmental news<br />

Information Technology<br />

All That Spam<br />

According to Postini, <strong>Camden</strong>’s spam-filter service company, December<br />

2007 showed the highest spike in the unwanted email messages,<br />

measuring a 100% increase in the number of spam messages per<br />

user.<br />

While some spam slips through, Postini blocked an average of 170<br />

spam messages per-user, per-day in December and protected customers’<br />

inboxes as well their mail servers and network. The company stopped<br />

spam and viruses before they could reach customers’ networks so that<br />

valuable resources were never spent processing or storing junk email.<br />

Postini, which recently became a subsidiary of Google, has also<br />

developed early detection scanning techniques for newly released<br />

viruses, known as “zero-hour” threats. Not only can viruses render<br />

one user’s computer useless, they can then spread to infect computers<br />

throughout a company. Keeping destructive viruses out of <strong>Camden</strong>’s<br />

network means employees can conduct business as usual.<br />

IT Goes Green<br />

For <strong>Camden</strong>’s Information Technology (IT) department, green is more<br />

than just the color of the <strong>Camden</strong> Bird. In an effort to be more ecoconscious,<br />

IT is working to decrease the use of power and air in the<br />

data centers by 30 – 40%, reduce the need for printed and taped<br />

copies of financial data by providing easy online access, and control<br />

the proper disposal and salvage of office equipment.<br />

Just like an iPod or cell phone, technology products are getting smaller<br />

and smaller and doing more. This trend extends to the technology used<br />

in <strong>Camden</strong>’s data centers.<br />

Over the next 5 years, IT will be replacing equipment in <strong>Camden</strong>’s two<br />

data centers with the latest products to greatly reduce power consumption<br />

and air conditioning. Estimates predict that electricity consumption in<br />

<strong>Camden</strong>'s two data centers can be reduced 91% over the next 5 years<br />

by replacing existing servers with much smaller and efficient ones, and<br />

by using virtual machines that attach to these servers. The estimated<br />

reduction in CO 2 emissions from the switch will be the equivalent of<br />

planting almost 83,000 trees or taking 720 cars off the road.<br />

Take a look at the difference in size. Less to power and less to cool.<br />

Current Footprint:<br />

6-foot racks<br />

with 7 servers.<br />

For more information about spam control or Postini, please contact the<br />

Business Support Center (BSC) or the Information Technology department.<br />

Blade Replacement<br />

Rack Footprint:<br />

7 Blade servers<br />

occupy one row of<br />

the rack previously<br />

housing one server.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 13


departmental news<br />

Real Estate Investments<br />

<strong>Camden</strong> Orange Court Opens<br />

<strong>It</strong>s Doors<br />

New Bird on the block <strong>Camden</strong> Orange Court opened in Orlando, FL,<br />

on January 18, 2008. This downtown community has 261 gorgeous<br />

urban apartment homes featuring studios, one- and two-bedrooms. The<br />

community amenities range from its hi-tech fitness studio and resident<br />

recreation room to its serene courtyard complete with hammocks and<br />

soft music.<br />

To showcase the property that's complimented by just about everyone<br />

who enters the door, the team hosted a Sister Community Open House<br />

in February that gave the Orlando properties’ on-site staffs a private<br />

tour. The night was filled with food, fun and prizes.<br />

Front row: Kami Waller and Bobbie Norris<br />

Back row: Ashley Clement, Nichole Martin, Vinny Fursa<br />

Construction Holiday Party<br />

Complete with Horseshoes<br />

<strong>Camden</strong>’s Florida Construction Group celebrated its<br />

holiday party at Dolly Parton’s Dixie Stampede in<br />

Orlando, FL, on December 13, 2007. Superintendent<br />

Mike Eilertsen was able to convince the staff to call<br />

on Project Manager Bob Stallsmith for a horseshoe<br />

throwing contest. While Bob wasn’t crowned winner,<br />

all enjoyed his efforts as well as the chance to<br />

celebrate some holiday cheer together.<br />

Florida’s Construction team celebrates at its holiday party.<br />

Business Services<br />

New Spring Styles in<br />

<strong>Camden</strong> Career Wear<br />

<strong>Camden</strong>’s Career Wear provider, Lands’ End Business Outfitters (LEBO), will now be offering pale emerald<br />

and 9 new styles to <strong>Camden</strong>’s on-site staff. Formed to promote the <strong>Camden</strong> image of professionalism and to<br />

help residents easily identify <strong>Camden</strong>’s on-site staff, the <strong>Camden</strong> Career Wear program offers on-site leasing<br />

employees an allowance to purchase approved blouses, shirts and cardigans.<br />

LEBO has also created a separate site for personal purchases, and they offer a 10% discount on all products<br />

for all <strong>Camden</strong> employees. Orders can be placed by phone at 800-814-3470 or on-line<br />

at http://ces.landsend.com/<strong>Camden</strong>. *<br />

*Please note the “C” in <strong>Camden</strong> needs to capitalized and the URL does not have “www” in front of it.<br />

14 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


departmental news<br />

Business Services<br />

Perfecting the Rollout for<br />

The Perfect Connection<br />

Launched in 2005, <strong>Camden</strong>’s cable program The Perfect Connection<br />

continues to roll out across the country. <strong>Camden</strong>’s on-site staffs are hard<br />

at work signing up residents for the expanded basic cable program<br />

that will save residents anywhere from 10 to the 15% and allows them<br />

to pay the cable fee with their monthly rent – eliminating the hassle of<br />

waiting for the cable guy.<br />

regional news<br />

AROC<br />

Raleigh Rings In the Holidays<br />

The Raleigh team had its annual holiday party this year at Maggiano’s<br />

<strong>It</strong>alian restaurant on December 4, 2007. All the properties and the<br />

district office’s District Coordinator Allie Wolf, District Manager Ken<br />

Sherman and Facilities Manager Danny Duke, as well as Landscape<br />

Director Ray Boyer and Regional Marketing Director Marcus Evans,<br />

enjoyed a lunch and raffle with some great prizes for the properties to<br />

win. A great time was had by all.<br />

By the end of<br />

2008, The Perfect<br />

Connection is<br />

projected to be at<br />

an $8 million run<br />

rate. The success<br />

of the program is<br />

directly attributed<br />

to the diligent<br />

efforts of the on-site teams. From creative resident events to sales-driven<br />

attitudes, communities have harnessed their creativity and their knowhow<br />

to sign up the 45,372 connected apartments at 120 properties.<br />

Las Vegas, NV, saw one of the most successful launches in Perfect<br />

Connection history. Regional Vice President Elaine Withrow set a goal<br />

of 50% participation by the end of the second month of the program<br />

for her properties. Though faced with a seemingly impossible goal, the<br />

end of the 60–day challenge period marked victory for the participating<br />

LVROC communities.<br />

“The success of the program came from a focused effort by all staff<br />

members including the maintenance staff and groundskeepers,”<br />

explained Karen Mordue, LVROC Regional Marketing Director.<br />

She said their strategy was to “treat every point of contact as a<br />

selling opportunity”.<br />

AROC properties enjoy lunch. Pictued here from left to right:<br />

Scott Rollins, Timmy Hawkes, Pete Faraone, Mike Davis, Brian Kale,<br />

Chris Guin, Ray Kuper.<br />

AROC Collects Gifts for the Needy<br />

Guided by the <strong>Camden</strong> Value of "Always Do the Right Thing,"<br />

communities across AROC North collected toys for children in need this<br />

past holiday season. In conjunction with Toys for Tots, an organization<br />

that collects toys to give to underprivileged children, over 300 new and<br />

unwrapped toys were collected. Special thanks goes out to the team<br />

members at <strong>Camden</strong> Manor Park in Raleigh, NC, for collecting over<br />

150 toys including a brand–new bicycle.<br />

Bragging rights currently go to <strong>Camden</strong> Summit, which achieved<br />

50% within two weeks of launching the program. Armed with cable<br />

TV addendums, <strong>Camden</strong> Summit’s staff handed out breakfast tacos<br />

at the exit gates in the mornings and camped out at the mailboxes in<br />

the evenings. Maintenance staff used maintenance calls as a chance<br />

to leave addendums with the maintenance work orders, and no one<br />

left the leasing office until they were given a sales pitch on The Perfect<br />

Connection. Kudos <strong>Camden</strong> Summit!<br />

Just one of many success stories, The Perfect Connection continues to be<br />

a great asset for <strong>Camden</strong> thanks to the hard work and creative ideas<br />

of all those involved in its rollout, especially teams like <strong>Camden</strong> Summit<br />

who keep raising the bar.<br />

Donation boxes for Toys for Tots filled up and overflowed in the leasing<br />

offices at AROC communities.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 15


egional news<br />

DROC<br />

DROC Spreads Holiday Cheer<br />

In the true spirit of the season, <strong>Camden</strong> DROC employees teamed up to donate<br />

to Toys for Tots, an organization that collects new toys for underprivileged<br />

children. This year, community teams got residents involved as well, and together<br />

they collected thousands of toys. Not only did those involved help gather toys,<br />

many also decorated boxes, picked up the gifts and helped organize the evening<br />

event which displayed the donations that would ultimately end up in the hands of<br />

children who might otherwise have received nothing at all.<br />

Audit Team Scores<br />

Appreciation in DROC<br />

As 2007 came to a close and audit time drew near, DROC coordinated an Audit<br />

Team of 30 volunteers to perform year-end audits on 18 properties. Managed by<br />

Hara Murphy, DROC District Manager, the initiative kicked off with a meeting to<br />

discuss goals and deadlines. Each volunteer committed to a date he/she would<br />

perform the audit, and together, they completed the task in just a month and a<br />

half. Volunteers and property staff alike appreciated the experience.<br />

“The staff at the community we audited was so nice and appreciative of what we<br />

came to do. They really made us feel welcome,” commented one volunteer – a<br />

sentiment echoed by others.<br />

Staffs at the audited properties were surprised by how helpful it was to have an<br />

Audit Team.<br />

From left to right: Walter Strauss, Ryan Litherland, Deanna Jost, Dan<br />

Bennett, Shelley Herbert, Shelley Stone and James Traylor.<br />

“At first I was nervous that someone from another community was coming to my<br />

property to find mistakes. Then, after it was all done, I was grateful that they<br />

helped me. My office team was able to focus on their daily tasks while the audit<br />

was completed,” said one staff member.<br />

An Audit Appreciation Luncheon for the volunteers celebrated their<br />

accomplishments and served as a thank you after it was all completed.<br />

Each person received a small branded gift for all the hard work.<br />

Volunteers sort<br />

huge piles of<br />

donated toys.<br />

IREM Honors<br />

Jennifer Zadell<br />

On November 17, 2007, the Institute<br />

of Real Estate Management (IREM)<br />

held its annual ARM Flame Awards.<br />

Jennifer Zadell, Leasing Consultant at<br />

<strong>Camden</strong> Cove West, was awarded the<br />

coveted Leasing Consultant of the Year<br />

award! Congratulations to Jennifer on<br />

this great honor!<br />

30 volunteers made up the DROC Audit Team that coordinated and<br />

performed audits on 18 <strong>Camden</strong> communities.<br />

Jennifer Zadell shows off her Leasing<br />

Consultant of the Year award.<br />

16 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


egional news<br />

DROC<br />

DROC Generosity Shines<br />

at Fundraiser<br />

On January 11, 2008, Jennifer Zadell,<br />

Leasing Consultant at <strong>Camden</strong> Cove<br />

West in Creve Coeur, MO, and<br />

husband Tom hosted a Trivia Night<br />

and Silent Auction fundraiser for their<br />

daughter Meghan.<br />

When Meghan was just two weeks old,<br />

she suffered brain damage after a viral<br />

illness attacked her brain. Now at the<br />

age of 6, this beautiful, bright little girl<br />

continues to fight the effects of cerebral<br />

palsy, and her parents do all they can to provide the care she needs.<br />

LVROC<br />

“Sweet” Night of Lights for<br />

Las Vegas Communities<br />

On December 13, the <strong>Camden</strong> Bird mascot and her friends hosted<br />

“<strong>Camden</strong> Night” at the Gift of Lights. A holiday light spectacular,<br />

the Gift of Lights is held annually at Sunset Park in Las Vegas, NV,<br />

and benefits Goodwill of Southern Nevada and the Clark County<br />

Scholarship Fund. This year <strong>Camden</strong> LVROC sponsored the “Candy<br />

House” in Candyland.<br />

Volunteers for the evening included <strong>Camden</strong> Canyon’s Mary Wells,<br />

<strong>Camden</strong> Palisades’ John Williams, Oasis Springs and Emerald’s Susan<br />

Kim-Williams with daughter Meshelle and husband Drew, and regional<br />

office employees, Diane Diliberti, Janice Richards and Karen Mordue.<br />

<strong>Camden</strong> employees from St. Louis and Kansas City, MO, turned out<br />

for the fundraising event in support of their fellow <strong>Camden</strong> teammate.<br />

Support also flowed in from Dallas and Houston, TX, all of which truly<br />

touched Jennifer.<br />

“I was deeply touched by their warm wishes,” said Jennifer. “ The real<br />

topper was that several <strong>Camden</strong> employees purchased raffle tickets<br />

and put Meghan’s name instead of their own. As it turned out, Meghan<br />

drew one of the winning tickets with her name! The total raffle amount<br />

was close to $4,000, and it all went to Meghan. <strong>It</strong> was quite a moment<br />

as the crowd of 200+ people erupted in applause and gave her a<br />

standing ovation. I believe <strong>Camden</strong> set quite an example to my friends<br />

and family. I am so proud to be part of this organization!”<br />

Once tallied, the proceeds from the night were over $20,000. The<br />

money raised will enable Meghan to attend an intensive physical therapy<br />

program in Ft. Lauderdale, FL, purchase an electric wheelchair and<br />

make the necessary modifications to the Zadell home to accommodate<br />

Meghan. Housing for the four-week therapy session has been set up by<br />

<strong>Camden</strong> in one of the communities in Ft. Lauderdale.<br />

<strong>Camden</strong> LVROC sponsored the “Candy House” in Candyland at the<br />

Gift of Lights.<br />

Meghan Zadell is held by her uncle Bill Zadell while her aunt Kelly<br />

Zadell tells Meghan’s story at the fundraiser. Meghan’s parents<br />

Jennifer and Tom Zadell stand in the background.<br />

The <strong>Camden</strong> Bird and LVROC volunteers greet visitors to the Gift of<br />

Lights, a holiday light spectacular.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 17


egional news<br />

LVROC<br />

Flurry of Donations at Denver Communities<br />

Denver, CO, communities showed<br />

their holiday spirit this season by<br />

collecting donations for the Denver<br />

Children’s Home fundraiser. All 8<br />

communities solicited donations<br />

from their residents; items requested<br />

by the Children’s home ranged from<br />

day-to-day living supplies to toys<br />

and crafts for the children.<br />

and explained that he’s not very<br />

good at shopping and wanted to<br />

make sure he purchased the right<br />

things. When he arrived the next<br />

day he had four bags of gifts.”<br />

<strong>Camden</strong> Lakeway Assistant Manager<br />

Lauren Thomas was also thrilled<br />

with the response from residents.<br />

Founded in 1876 by the Ladies’<br />

Relief Society, the Denver Children’s<br />

Home is the oldest non-profit<br />

organization in Colorado. In 1962,<br />

the Home began to concentrate<br />

exclusively on helping children with<br />

serious mental health problems like<br />

depression, bipolar mood disorder,<br />

post-traumatic stress disorder and<br />

psychosis, offering both in-house,<br />

full-time care and outpatient<br />

treatment. Every year, the home<br />

gives treatment to 1,200 children<br />

who are usually between the ages<br />

of 10 and 18.<br />

Gifts pile up at area communities for the Denver Children’s Home.<br />

She wrote, “The outpouring of<br />

gifts was huge, and there were so<br />

many touching messages written<br />

on the snowflake ornaments. One<br />

of our elderly residents with limited<br />

eyesight came in and asked us to<br />

take her to the tree and help her find<br />

a gift for around $20. We read her<br />

different gift wishes, and she picked<br />

some craft items. She returned the<br />

gifts with a lovely handwritten note<br />

and thanked us for the opportunity.<br />

The tree has warmed each of us and<br />

really brought home the sentiment<br />

of the season.”<br />

The communities put up trees covered in snowflake ornaments that<br />

each had a requested gift. Residents then selected a snowflake and<br />

brought the gifts back to the leasing office.<br />

<strong>Camden</strong> Caley Assistant Manager Krista Sanford said, “The residents<br />

at <strong>Camden</strong> Caley jumped at the chance to help out the Denver<br />

Children’s Home. One resident called me when he was at the store<br />

At <strong>Camden</strong> Interlocken, the story was much the same.<br />

“Almost every person who brought a gift in went above and beyond<br />

what they were supposed to get,” said Leasing Consultant Tim<br />

Applegate. “Each person that donated said how neat it was for<br />

<strong>Camden</strong> to be involved in an event like this and that they hope to see<br />

it for many more holidays to come!”<br />

LVROC Wins<br />

Multi–housing Association Awards<br />

At the year-end dinner meeting of the Southern Nevada Multi-housing<br />

Association (SNMA) on November 3, several <strong>Camden</strong> communities<br />

and team members were nominated for 25 prestigious Jewel Awards.<br />

<strong>Camden</strong> was honored with four awards that evening. Alicia Sastre of<br />

<strong>Camden</strong> Palisades won Maintenance Tech/Painter/Groundskeeper<br />

of the Year; <strong>Camden</strong> Bel Air’s Holly Guerrero took home the Assistant<br />

Manager of the Year award; <strong>Camden</strong> Legends won Oustanding<br />

Senior Property; and <strong>Camden</strong> Del Mar received the Property Award<br />

of Excellence. Congratulations to all of the winners and nominees!<br />

HROC<br />

<strong>Camden</strong> Participates in<br />

YMCA Jingle Bell Run<br />

On December 9, 2007, <strong>Camden</strong> HROC participated in the YMCA<br />

Jingle Bell Run held in downtown Houston, TX. <strong>Camden</strong> was a major<br />

sponsor, had a team and a booth, and provided the entertainment with<br />

the <strong>Camden</strong> Birds. This event raised money for the downtown YMCA<br />

which provides programs for lower-income families or families who<br />

cannot afford these opportunities otherwise.<br />

18 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1


egional news<br />

IROC<br />

IROC Celebrates the Holidays<br />

On December 21, 2007, the Phoenix districts came together for a<br />

holiday party at Grayhawk Golf Club in Scottsdale, AZ. Attendees<br />

enjoyed a scrumptious lunch while participating in a raffle that<br />

included gifts such as a digital camera, $100 gift cards, and other<br />

items generously donated by vendors. A fun-filled white elephant gift<br />

exchange ensued during dessert just before everyone left to celebrate<br />

the holidays with their families.<br />

Michael Schon, Aaron Gardin, Cliff Tutt, Tiana Moore, Glen Roberts,<br />

Dahnn Brown, Stacy Williams and Wayne Baugher at IROC<br />

holiday party.<br />

TROC<br />

Giving Thanks for Good Cooks<br />

The Thanksgiving holiday brought Tampa, FL, communities together to<br />

share a good time and some great food. <strong>Camden</strong> Preserve hosted a<br />

Thanksgiving potluck for all those who chose to join in and show off<br />

their hidden culinary expertise. The outcome was an amazing meal<br />

filled with laughter, stories and gratitude.<br />

Fishing for Community<br />

Service Supervisors<br />

Community service supervisors in TROC had a great opportunity to go<br />

on fun-filled, team-building fishing trips earlier this quarter.<br />

The South Florida Community Service Supervisors were the first to go.<br />

A beautiful day for fishing, some came home with stories of big catches,<br />

while others were excited to have gone on their first fishing trips.<br />

The Tampa, FL, weather was also perfect, and guests Ed Malone,<br />

Regional Vice President, and District Managers Teresa Watson and<br />

Kenny <strong>Up</strong>ton joined the crew.<br />

The Orlando, FL, group was the last to sail. Though the trip was cut short<br />

due to weather, and boat-goers didn’t report nearly as many catches as<br />

the others, the team was happy to have enjoyed the time together.<br />

Brooke Middleton and Janice Potter smile for the camera just before<br />

digging into the Thanksgiving feast.<br />

Community Service Supervisors pose for a picture during a recent<br />

fishing trip.<br />

Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 19


<strong>Living</strong>itUP<br />

<strong>Living</strong> Excellence<br />

regional news<br />

TROC<br />

Kenny <strong>Up</strong>ton Named<br />

Board Member<br />

This quarter, the Bay Area Apartment<br />

Association (BAAA) in Tampa Bay,<br />

FL, named Kenny <strong>Up</strong>ton to its Board<br />

as a new member. The BAAA is<br />

a non-profit trade association that<br />

currently represents over 90,000<br />

rental housing units in the Tampa Bay<br />

area. Kenny’s creative ideas and<br />

excellent leadership will be a great<br />

benefit to the organization.<br />

Month–Long "Thank You"<br />

to Maintenance<br />

The beginning of November in TROC marked the start of a Maintenance<br />

Appreciation Month celebration. Each week, outside teams were<br />

treated to something special in gratitude for their day-to-day work. This<br />

year, the inside staff provided maintenance staff a hot breakfast during<br />

the first week. Then, a pizza party was held during the second week of<br />

November. For the third week, outside staff members were each given<br />

a small gift. To top it all off, the fourth and final week of Maintenance<br />

Appreciation Month was a hot lunch at a local park served up by<br />

TROC’s district and regional staff.<br />

The Birth of the TROC Lobsters<br />

The close of 2007 brought<br />

the TROC team together for<br />

a holiday party on a warm<br />

and sunny day in Tampa,<br />

FL. More than just a day<br />

for sharing food and fun,<br />

the event marked a new<br />

beginning for the region.<br />

As attendees moved through<br />

the buffet line, discussion<br />

arose about a bright red<br />

lobster used as decoration.<br />

Quickly, the team decided that TROC would become the TROC<br />

Lobsters. A rendition of the B-52s’ hit single “Rock Lobster” soon<br />

erupted from the group as all those present decided that, though they<br />

were leaving 2007 as “bottom feeders,” the region wouldn’t be there<br />

for long. This year, TROC is clawing its way back to the top with a<br />

lobster named Rocky as its mascot.<br />

Ed Malone, Teresa Watson, Brooke Middleton, Kenny <strong>Up</strong>ton<br />

Maintenance staff in TROC were treated to a lunch at a local park<br />

during the last week of Maintenance Appreciation Month.<br />

20 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1

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