Living It Up - Camden
Living It Up - Camden
Living It Up - Camden
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<strong>Living</strong>itUP<br />
<strong>Living</strong><br />
Excellence<br />
Volume 03, Issue 01<br />
People Driven
<strong>Living</strong>itUP<br />
<strong>Living</strong> Excellence<br />
contents<br />
People Driven<br />
Page 4<br />
Company News<br />
Page 3<br />
Departmental News<br />
Page 9<br />
Regional News<br />
AROC Page 15<br />
DROC Page 16<br />
LVROC Page 17<br />
HROC Page 18<br />
IROC Page 19<br />
TROC Page 19<br />
2 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
inside camden<br />
Born Leaders<br />
Gavin<br />
Tammy Craley, Assistant Manager at <strong>Camden</strong><br />
Cedar Lakes in St. Louis, MO, and her husband<br />
Dan welcomed home Gavin Craley. Gavin was<br />
born on December 9, 2007. He weighed 7 lbs.,<br />
9 oz., and measured 20 1 / 4 inches long.<br />
Robert<br />
Donna Parmelee, Manager at <strong>Camden</strong> Doral<br />
Villas in Miami, FL, and her husband Robert<br />
welcomed Robert Alan Parmelee, Jr. on December<br />
23, 2007. Robert Jr. was 7 lbs., 6 oz., and<br />
measured 22 inches long.<br />
Benjamin<br />
David Rearick, Leasing Consultant at <strong>Camden</strong><br />
Lake Pine in Apex, NC, and his wife Carolina<br />
Vasquez celebrated the birth of Benjamin Thomas<br />
Rearick on January 26, 2008. He weighed 8 lbs.,<br />
1 oz., and was 20 inches long.<br />
Brice<br />
Alisha Shaw, Community Manager at <strong>Camden</strong><br />
Oak Crest and <strong>Camden</strong> West Oaks in Houston, TX,<br />
and her husband Brian welcomed their first baby<br />
on February 15, 2008. Brice Cain Shaw weighed<br />
in at 7 lbs., 9 oz., and measured 21 inches.<br />
Oliver<br />
Teek Wilson, Construction Assistant Project<br />
Manager, and his wife Becky celebrated the birth<br />
of their son Oliver Thomas Wilson on December 3,<br />
2007. He weighed 8 lbs., 2 oz., and was 20 ¾<br />
inches long.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 3
People<br />
Driven<br />
When I received word that <strong>Camden</strong> had made FORTUNE’s list of the<br />
best companies to work for, I thought to myself,<br />
“Finally, they understand what we’ve always known.”<br />
Our culture here at <strong>Camden</strong> is, as one of our Values states, People Driven.<br />
Not only do we hire great people, we do our best to keep great people by<br />
making each and every one of you part of the <strong>Camden</strong> family. <strong>It</strong>’s obvious<br />
that is what FORTUNE Magazine observed and heard when they were<br />
evaluating us.<br />
Being ranked 50 th on that prestigious list is truly a product of your efforts.<br />
When <strong>Camden</strong> was founded in 1982, we absolutely wanted it to be a<br />
great place to work, and, of course, a financially viable company. Because<br />
of you, what <strong>Camden</strong> is today far exceeds that vision.<br />
While we really strive to spread our culture through company events, the<br />
Mentor Program, training classes and so many other outlets, what it really<br />
comes down to is each individual’s attitude. <strong>It</strong>’s up to you whether or not<br />
you learn, accept and demonstrate our Brand Promise, Values and Mission<br />
Statement each day.<br />
So, I want to take this opportunity to thank you for a job well done.<br />
Each person here is essential. Each of you has a different expertise<br />
that strengthens the foundation of <strong>Camden</strong> and drives our success. Your<br />
dedication to using your talents to do your best work every day – whether<br />
that means leasing apartments, providing IT support, promoting our brand,<br />
caring for our residents, or processing invoices – makes <strong>Camden</strong> better<br />
each day.<br />
You set us apart from the 1,500 other companies that applied for ranking<br />
on FORTUNE’s list. Among the nearly 100,000 people surveyed across<br />
the nation, your comments and those of your coworkers placed <strong>Camden</strong><br />
at number 50.<br />
So, while FORTUNE noted our 20% discount on <strong>Camden</strong> apartments, our<br />
adoption benefits and the inexpensive stay at corporate apartments, I want<br />
to recognize you. This company is only as good as those who work for it.<br />
That’s why <strong>Camden</strong> is, and will remain, a great company!<br />
4 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1<br />
D. Keith Oden
company news<br />
<strong>Camden</strong> Ranks #50 on FORTUNE’s List of the<br />
100 Best Companies to Work For<br />
<strong>Camden</strong> placed number 50 in this year’s FORTUNE Magazine list of<br />
the 100 Best Companies to Work For. <strong>Camden</strong> also ranked 19 th in the<br />
small companies subcategory.<br />
The list, which comprises the highest-scoring companies from the<br />
approximately 1,500 applicants, includes companies like Google, Four<br />
Seasons and eBay. FORTUNE works with Robert Levering and Milton<br />
Moskowitz of the Great Place to Work Institute (GPTWI) to conduct the<br />
most extensive employee survey in corporate America.<br />
The process began in March when <strong>Camden</strong> submitted the initial<br />
application to GPTWI. Once those submissions were reviewed,<br />
approximately 400 companies were selected to proceed further in the<br />
application process, and that’s when the real work began. Finalists<br />
are required to submit a two-part culture audit and complete an<br />
employee survey.<br />
As a finalist, <strong>Camden</strong> had to provide detailed statistics and information<br />
about the company for the first part of the required culture audit. GPTWI’s<br />
questions covered topics like financial performance, employment<br />
statistics, employee benefits, training and development, employee<br />
recognition programs and community involvement.<br />
remaining two thirds of the score rested on the employee survey and<br />
employee feedback. GPTWI sent a survey to 400 randomly selected<br />
employees. Each person was asked to provide feedback related to<br />
respect, credibility, fairness, pride and camaraderie. Of <strong>Camden</strong><br />
employees surveyed, 92% said <strong>Camden</strong> was a great place to work,<br />
while the average score for the other 100 Best Companies was just<br />
90%.<br />
Though the culture audit and employee survey were completed by midsummer,<br />
<strong>Camden</strong>, along with all of the other applicants, waited until<br />
January when GPTWI finally notified the winners.<br />
For <strong>Camden</strong>, making the list is not only a first for the company, it marks<br />
the first time there has ever been a REIT ranked, and the first time any<br />
multifamily housing company has received such recognition.<br />
“Being named by FORTUNE as a Best Company acknowledges the<br />
dedicated efforts of our employees who have worked together to build<br />
a great work environment,” said President Keith Oden. “We have the<br />
opportunity to serve our customers in a great work place, and that in<br />
itself is rewarding.”<br />
In part two of the culture<br />
audit, <strong>Camden</strong> employees<br />
volunteered from every<br />
department and region<br />
to gather information that<br />
would give the GPTWI a<br />
glimpse of what it means<br />
to work at <strong>Camden</strong>.<br />
Thanks to the companywide<br />
effort, those in<br />
charge of the application<br />
submitted a homemade<br />
scrapbook, newsletters,<br />
annual reports, internal<br />
communications, <strong>Camden</strong><br />
stories and pictures and<br />
videos from company<br />
events. Of particular<br />
enjoyment for the GPTWI<br />
were the company skits!<br />
While the culture audit<br />
counted for one third of<br />
<strong>Camden</strong>’s final score, the<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 5
company news<br />
<strong>Camden</strong> Wins Three–Peat Award for<br />
Best Companies to Work for<br />
in Texas<br />
In addition to recognition on Fortune’s list of the Best Companies<br />
to Work For, the Texas Association of Business and Texas Monthly<br />
Magazine ranked <strong>Camden</strong> #7 in the large-sized company category on<br />
the list of Best Companies to Work For in Texas.<br />
2007 Internal Customer<br />
Survey Results<br />
As FORTUNE Magazine just noted, <strong>Camden</strong> is a great place to work!<br />
Each individual in the company provides a service that directly or<br />
indirectly impacts <strong>Camden</strong>’s residents. The internal customer survey is<br />
one way of finding out how corporate and regional employees can<br />
provide better service and support to their internal customers.<br />
Accounting’s own AP File Clerk Kathy Stockton was one of the <strong>Camden</strong><br />
representatives who accepted the award at a lunch honoring <strong>Camden</strong><br />
and the other award winners in Austin, TX. The award plaque and the<br />
magazine write-up, which appeared in Texas Monthly magazine, are<br />
proudly displayed in the corporate office.<br />
This year reported the highest response rate ever. At 86% participation,<br />
the percentage is way up from the 44% reported in 2005. Even better,<br />
the Overall Company Loyalty Index increased from 88% in 2005 to<br />
89% this year.<br />
The departments surveyed–Accounting, Business Services, Business<br />
Support Center, Education Services, Facilities, Human Resources,<br />
Information Technology, Landscape and Marketing–are committed to<br />
making employee work experiences better every day so that <strong>Camden</strong><br />
becomes an even greater place to work.<br />
Anniversaries<br />
Connie Farr Celebrates 20 Years<br />
Connie Farr, AROC Regional Manager, celebrated 20 years with <strong>Camden</strong> in January 2008. Since her arrival<br />
in 1988, Connie has been in charge of many markets and has positively impacted countless customers and<br />
coworkers. She has been the brains behind major projects, including organizing North Carolina communities<br />
in 1997, taking responsibility for rehab communities in Louisville, KY, and most recently overseeing the Summit<br />
merge in Charlotte, NC.<br />
Regional Vice President Tom Sloan wrote, “We are very pleased to be able to claim Connie in AROC because<br />
she makes us all look great! She has developed an incredible depth of understanding our business and is an<br />
example to all who work with her.”<br />
Janice Potter Celebrates 20 Years<br />
For Regional Director of Education Janice Potter, November 2007, marked the 20 th anniversary of her first day<br />
as a leasing consultant. Since then, she has worked her way up the ranks to her current position. Janice daily<br />
spreads the <strong>Camden</strong> culture she loves so much by training and empowering other <strong>Camden</strong> employees.<br />
“Janice embodies our 9 values and encourages those around her to emulate those values in how they approach<br />
their work,” said National Director of Education Angella Dickson. “Her down-to-earth style elicits trust and<br />
credibility, a quality so important for an effective leader. I am so proud of the work she’s done for our team<br />
and for her customers.”<br />
6 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
company news<br />
Promotions<br />
Sarah Barletta<br />
Former Director of Benefits Sarah Barletta received a promotion this<br />
quarter to Vice President of Employee Benefits. Sarah joined <strong>Camden</strong> in<br />
1999 and has developed an amazing team, is customer focused and<br />
acts with integrity. Sarah’s responsibilities include the administration,<br />
development and implementation of <strong>Camden</strong>’s benefit programs.<br />
Sarah’s passion has been to continuously improve these programs to<br />
best meet the changing needs of <strong>Camden</strong> and its employees.<br />
Melinda Graham<br />
Melinda Graham, an 8-year <strong>Camden</strong> veteran in LVROC with many<br />
notable accomplishments, became the new Regional Vice President<br />
for IROC earlier this quarter. She left her District Manager position<br />
at <strong>Camden</strong> just eight months ago as her husband pursued a career<br />
opportunity in California. There, Melinda went to work for Essex<br />
Property Trust as a General Manager. Melinda brings back with her<br />
over 21 years of experience in the industry, and she is well-qualified<br />
and poised for this important leadership role.<br />
Jean Harding<br />
This quarter, Jean Harding was promoted to Vice President of Acquisitions/<br />
Dispositions. Jean has been with <strong>Camden</strong> and its predecessors for 23<br />
years and has made significant contributions to the success of the<br />
company. Her many roles with the company include real estate finance<br />
analysis, due diligence coordination of all acquisitions and dispositions,<br />
and most recently, assisting with the organization and implementation<br />
of the Investment Committee review process. Jean has been a steadfast<br />
and loyal employee who can be counted on to accomplish any task<br />
assigned to her.<br />
Steve Hefner<br />
In February 2008, Steve Hefner was named Senior Vice President of<br />
Construction. Formerly the Vice President of Construction, Steve has been<br />
a critical component of the successful growth of <strong>Camden</strong>. He has made<br />
numerous contributions to the company including the organization and<br />
development of a national construction operation; the implementation<br />
of a national quality control system; the development of a critical cost<br />
control, safety, and scheduling system; a complete restructuring of the<br />
construction risk mitigation and insurance process; and the creation<br />
of a continuing education program for all construction personnel. His<br />
tireless work ethic and leadership skills are the foundation of <strong>Camden</strong>’s<br />
successful construction organization.<br />
Steve Munoz<br />
Steve Munoz became Information Technology Manager this quarter. In<br />
his new role, Steve will be responsible for management of the <strong>Camden</strong><br />
Data Network and the Desktop Support function at the corporate office<br />
and remote locations. Since joining <strong>Camden</strong> in January 2005, Steve<br />
has improved functionality, reliability and responsiveness across the<br />
critical data network, expanding <strong>Camden</strong>’s ability to communicate<br />
and conduct critical business functions. His efforts have also helped to<br />
reduce overall costs in the network area by approximately 25% over<br />
the past two years.<br />
Cindy Scharringhausen<br />
Former Vice President of Human Resources Cindy Scharringhausen<br />
was promoted in February 2008, to Senior Vice President of Human<br />
Resources. Cindy has served in her vice president capacity for 8 years,<br />
and during that time, has played a central role in many of <strong>Camden</strong>’s<br />
greatest achievements. From flawless merger integrations to industryleading<br />
employee benefits programs, she has been instrumental in<br />
making <strong>Camden</strong> a great place to work. She has an uncanny ability to<br />
make everyone she works with do their best work, and her new role will<br />
allow her to share her talent with an even larger audience.<br />
Bill Sengelmann<br />
Bill Sengelmann accepted a promotion to Senior Vice President of Real<br />
Estate Investments this quarter. Bill has been with <strong>Camden</strong> for 10 years<br />
and has managed the successful development of more than a billion<br />
dollars of assets. Prior to his tenure at <strong>Camden</strong>, he was responsible<br />
for underwriting hundreds of real estate transactions for a national<br />
financing entity. This vast experience coupled with his long term history<br />
at <strong>Camden</strong> provides him with the knowledge and leadership skills to<br />
assume this new role in which he’ll be in charge of the management of<br />
all real estate investment activities nationwide.<br />
Malcolm Stewart<br />
Malcolm Stewart, who has been with <strong>Camden</strong> and its predecessor<br />
companies for 30 years, was promoted to Chief Operating Officer<br />
(COO) in February 2008. Formerly <strong>Camden</strong>’s Executive Vice President<br />
of Real Estate Investments as well as the Chairman of the Investment<br />
Committee, Malcolm has been instrumental in building the company and<br />
the culture of <strong>Camden</strong>. In his new role, Malcolm will retain his current<br />
responsibilities and will add property operations under the outstanding<br />
leadership of Steve Eddington, <strong>Camden</strong>’s Senior Vice President of<br />
Operations.<br />
Ross Wehman<br />
Ross Wehman was named Vice President of Tax this quarter. Ross joined<br />
<strong>Camden</strong> in October 1998, as the Director of Tax, and over the last 10<br />
years, has played an integral role in transactions that include the Summit<br />
Properties, the structuring of numerous joint ventures and tax forecasting<br />
on asset purchases, sales and exchanges. Ross’ responsibilities include<br />
overseeing all federal, state and local tax compliance and planning<br />
functions for <strong>Camden</strong> and its subsidiaries.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 7
company news<br />
<strong>Camden</strong> Raises $169,134 for the United Way<br />
On November 28, 2007, corporate office employees rocked to the sounds of the <strong>Camden</strong> Birds. More than just a rock<br />
concert, the afternoon gathering served as a kick-off for <strong>Camden</strong>’s 2008 United Way Campaign.<br />
Employees left pumped up and enthusiastic about raising money for the non-profit organization that provides programs<br />
for families, children, seniors and those trying to rebuild their lives. That excitement translated into generous donations<br />
that, after dollar-for-dollar matching by CEO Ric Campo and President Keith Oden, totaled $169,314 given by <strong>Camden</strong><br />
to the United Way.<br />
8 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
company news<br />
<strong>Camden</strong> Birds Battle for FORTUNE<br />
This year, the <strong>Camden</strong> Birds will be auditioning along with hundreds<br />
of other corporate bands for a chance to be included in the FORTUNE<br />
Battle of the Corporate Bands, sponsored by the Rock-N-Roll Hall of<br />
Fame. This will be the band’s second shot at this corporate challenge.<br />
To represent <strong>Camden</strong>’s corporate culture, they have been working hard<br />
in the studio on what they believe are songs that will truly get them<br />
noticed. As a company, <strong>Camden</strong> employees already know how talented<br />
the Birds are from their shows at company events. Now the Birds also<br />
perform twice a year for charity events and give personal performances<br />
at private parties. Here’s wishing all the luck to the <strong>Camden</strong> Birds –<br />
Rusty Stone, Toby Mills, Geoff King and Greg McDonald!<br />
Education Services<br />
Mentors Make Their Mark<br />
At <strong>Camden</strong>, the culture fosters the company’s success, and the <strong>Camden</strong><br />
Mentor Program has become a huge part of that.<br />
“Our Mentors are true representatives of our company culture; they are<br />
exceptional people who, every day, step up to the plate and share a part<br />
of themselves with other people,” explains Mentor Program Manager<br />
Barbara Corbello. “By the very nature of the mentoring relationship,<br />
Mentors share knowledge and job know-how. They are a fundamental<br />
point of contact for the new employee, and as such, cultivate inspiration,<br />
departmental news<br />
motivation and that vital connection to our culture.”<br />
<strong>Camden</strong> Mentors have a unique opportunity to tap into the hearts and<br />
minds of the new employee, ensuring that <strong>Camden</strong> will continue to be<br />
enriched by the insight and experience that passes between Mentor<br />
and Mentee. Mentors readily take on what Barbara calls a “shared<br />
responsibility” to make sure that the vision for the company is a reality.<br />
They genuinely invest themselves in making new employees part of the<br />
<strong>Camden</strong> family. So why do they do it? Check out the responses from<br />
some of <strong>Camden</strong>’s current Mentors.<br />
I like being a <strong>Camden</strong> Mentor because it gives the new employee a positive outlook on <strong>Camden</strong>,<br />
and it also lets them know that others in the company care about their success.<br />
Kevin Pettry | Community Service Supervisor Mentor | <strong>Camden</strong> Live Oaks<br />
My team members who have been mentored tend to ask more questions prior to acting, rather than<br />
acting and asking questions later. They form relationships with other <strong>Camden</strong> employees at other<br />
properties more easily. They simply have a better sense of belonging.<br />
Alisha Shaw | Community Manager | <strong>Camden</strong> Oak Crest<br />
I like being a <strong>Camden</strong> Mentor because in some small way I feel like I am contributing to the success<br />
of <strong>Camden</strong> and the new employee by mentoring and being a guide for new employees.<br />
Theresa Simmons | Leasing Consultant Mentor | <strong>Camden</strong> Centennial<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 9
departmental news<br />
Education Services<br />
Congratulations new MENTORs (November-February)*<br />
FIRST NAME LAST NAME JOB TITLE LOCATION<br />
AROC<br />
Cheryl Beasley Community Manager <strong>Camden</strong> Deerfield<br />
Oscar Moncada Asst. Community Service Supervisor <strong>Camden</strong> Manor Park<br />
Heidi Bixler Leasing Consultant <strong>Camden</strong> College Park<br />
Bridget Johnson Leasing Consultant <strong>Camden</strong> Fallsgrove<br />
David McCollough Asst. Community Service Supervisor <strong>Camden</strong> Westwind<br />
Megan Mills Leasing Consultant <strong>Camden</strong> Westwind<br />
DROC<br />
Jennifer Smith Leasing Consultant <strong>Camden</strong> Addison<br />
Rania Elsobky Leasing Consultant <strong>Camden</strong> South Summit<br />
HROC<br />
Jose Arcenio Fuentes Community Service Supervisor <strong>Camden</strong> West Oaks<br />
Carlos Galo Community Service Supervisor <strong>Camden</strong> Holly Springs<br />
Iris Gonzalez Leasing Coordinator <strong>Camden</strong> Creek<br />
Tresha Sealy Leasing Coordinator <strong>Camden</strong> West Oaks<br />
LVROC<br />
Lindsay Sykes Leasing Consultant <strong>Camden</strong> Canyon<br />
Misty Van Nice Leasing Consultant <strong>Camden</strong> Pines<br />
IROC<br />
Kenneth Little Community Service Supervisor <strong>Camden</strong> Towne Center<br />
Jamie Bolt Service Technician <strong>Camden</strong> Harbor View<br />
Sarahjane Brown Community Manager <strong>Camden</strong> Harbor View<br />
KatySara Farsani Leasing Consultant <strong>Camden</strong> Martinique<br />
Crystal Hollinger Assistant Manager <strong>Camden</strong> Martinique<br />
TROC<br />
Clara Coleman Community Service Supervisor <strong>Camden</strong> World Gateway<br />
Donna Coleman Leasing Consultant <strong>Camden</strong> Renaissance<br />
Michelle Cora Leasing Consultant <strong>Camden</strong> Reserve<br />
Alba Cartagena Leasing Consultant <strong>Camden</strong> Portofino<br />
David Casillas Service Technician <strong>Camden</strong> Bayside<br />
Donna Crandall Community Manager <strong>Camden</strong> Preserve<br />
Alain Reyna Asst. Community Service Supervisor <strong>Camden</strong> Bay<br />
Michele Sheridan Leasing Consultant <strong>Camden</strong> Citrus Park<br />
Daryl Thorburn Service Technician <strong>Camden</strong> Providence Lakes<br />
Janae Towles Leasing Consultant <strong>Camden</strong> Lakes<br />
*Information current as of February 13, 2008<br />
10 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
departmental news<br />
Education Services<br />
<strong>Camden</strong> University<br />
Graduates<br />
Congratulations to the fourth<br />
quarter’s graduates from <strong>Camden</strong><br />
University! The individuals listed<br />
successfully completed all of their<br />
required coursework and achieved<br />
the required accumulated credits<br />
for their degree plan. <strong>Camden</strong><br />
University offers a variety of<br />
educational and development<br />
opportunities. Courses within each<br />
degree program are designed to<br />
increase productivity and efficiency;<br />
ensure compliance with local, state<br />
and federal regulations; enhance<br />
<strong>Camden</strong>'s competitive edge;<br />
and actively support <strong>Camden</strong>’s<br />
Values, Brand Promise, Mission<br />
and key operating strategies.<br />
This accomplishment truly fulfills<br />
<strong>Camden</strong>'s key strategy for<br />
employee excellence!<br />
Carol Ball Community Manager <strong>Camden</strong> Westwood<br />
LaVerne Blankenship Community Manager <strong>Camden</strong> Reunion Park<br />
Paulette Brandenburg Bookkeeper <strong>Camden</strong> Lakes<br />
David Casillas Service Technician <strong>Camden</strong> Bayside<br />
Jose Cerin Community Service Supervisor <strong>Camden</strong> Legacy Creek<br />
Mark Cheleotis Service Technician <strong>Camden</strong> Portofino<br />
Michelle Dimmick Community Manager <strong>Camden</strong> Sedgebrook<br />
Rania Elsobky Leasing Consultant South Summit<br />
Francisco Espinosa Service Technician <strong>Camden</strong> Glen Lakes<br />
Nicholas Fortner Leasing Consultant <strong>Camden</strong> Farmers Market<br />
Sharon Gollar Community Manager <strong>Camden</strong> Brookside<br />
Iris Gonzalez Leasing Coordinator <strong>Camden</strong> Creek<br />
Clifford Green Service Technician <strong>Camden</strong> Farmers Market<br />
Holly Guerrero Assistant Manager <strong>Camden</strong> Bel Air<br />
Tawania Harrison Leasing Coordinator <strong>Camden</strong> Vanderbilt<br />
Judith Hendrickson Assistant Manager <strong>Camden</strong> Centennial<br />
Brenda Jervis Assistant Manager <strong>Camden</strong> Prospect Park<br />
Jossye Jirau Leasing Consultant <strong>Camden</strong> Live Oaks<br />
Heather Johnson Leasing Consultant <strong>Camden</strong> Providence Lakes<br />
Brandi Joyner Leasing Consultant <strong>Camden</strong> Harbor View<br />
Charles LeVan, Jr. Service Technician <strong>Camden</strong> Summit<br />
Juan Lopez Service Technician <strong>Camden</strong> Interlocken<br />
Gary Lopez Grounds Keeper <strong>Camden</strong> Providence Lakes<br />
Patricia Martinez Leasing Consultant <strong>Camden</strong> Gaines Ranch<br />
Etelinda Martinez Leasing Consultant <strong>Camden</strong> Creek<br />
Timmy Matthews Community Service Supervisor <strong>Camden</strong> Lakes<br />
Karen McAllister Leasing Consultant <strong>Camden</strong> Meadows<br />
Alexis McCartney Assistant Manager <strong>Camden</strong> Club<br />
Tucker McCaw Community Service Supervisor <strong>Camden</strong> Farmers Market<br />
Janet Melton Resident Service Coordinator <strong>Camden</strong> Farmers Market<br />
Danielle Moore Assistant Manager <strong>Camden</strong> Oak Crest<br />
Patricia Morales Leasing Consultant <strong>Camden</strong> Farmers Market<br />
Alexandra Morales Assistant Manager <strong>Camden</strong> Woods<br />
Sarah Moran Assistant Manager <strong>Camden</strong> Cross Creek<br />
Patrick Murer Service Technician <strong>Camden</strong> Vintage<br />
Jennifer Northwood Leasing Consultant <strong>Camden</strong> Providence Lakes<br />
Lauren Peeples Assistant Manager <strong>Camden</strong> Farmers Market<br />
Victoria Popiel Leasing Consultant <strong>Camden</strong> Legacy Creek<br />
Brian Reed Community Service Supervisor <strong>Camden</strong> Springs<br />
Thomas Reed Leasing Consultant <strong>Camden</strong> Oxmoor<br />
Lyzette Reyna Community Manager <strong>Camden</strong> Baytown<br />
Joel Rivera Service Technician <strong>Camden</strong> World Gateway<br />
Vanessa Rodriguez Leasing Consultant <strong>Camden</strong> Park<br />
Michelle Rumore Bookkeeper <strong>Camden</strong> Live Oaks<br />
Timothy Schepperly Community Service Supervisor <strong>Camden</strong> Stoneleigh<br />
Tresha Sealy Leasing Coordinator <strong>Camden</strong> West Oaks<br />
Michele Sheridan Leasing Consultant <strong>Camden</strong> Citrus Park<br />
Javier Solis Community Service Supervisor <strong>Camden</strong> Lakeview<br />
Marcos Soriano Service Technician <strong>Camden</strong> Stockbridge<br />
Tiffany Stanley Community Manager <strong>Camden</strong> Interlocken<br />
Daryl Thorburn Service Technician <strong>Camden</strong> Providence Lakes<br />
Jodi Watkins Leasing Coordinator <strong>Camden</strong> Bayside<br />
Richard Whiteside Service Technician Oasis Vinings<br />
Lloyd Williams Service Technician <strong>Camden</strong> Summit<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 11
departmental news<br />
Accounting<br />
Accounts Payable Decorates<br />
<strong>Camden</strong>-Style<br />
The Accounts Payable department Christmas tree wowed passers-by at<br />
the corporate office this holiday season. Decked in dark blue ornaments,<br />
the lime green Christmas tree couldn’t have looked better. What a great<br />
tribute to <strong>Camden</strong> colors!<br />
Finance<br />
Finance Wraps <strong>Up</strong> Holiday Spirit<br />
<strong>Camden</strong>’s Finance department spread holiday cheer this past December<br />
by volunteering for the Holiday Gift Wrapping Project with DePelchin<br />
Children’s Center, a multi-service agency providing adoption and family<br />
assistance to the surrounding community. The Finance group sorted new<br />
gifts, unloaded trucks filled with toys and organized clothes and games.<br />
There were so many donated gifts that a warehouse was used to store<br />
all of the bikes, helmets and building sets. The day of hard work brought<br />
the team closer together and helped a great cause.<br />
On the left: Nicole Grisales, Van Dong, Trina Dyas, April Price,<br />
Melanie Wright. On the right: Erika Alvarez, Tonya Gillyard, Cathy<br />
Metters, Gloria Ogbonna, Melinda Meyer and Lawanda Washington<br />
Top row – Monica Mitchell, Lisa Roadarmel, Carla Beverly<br />
Bottom Row – Alex Jessett, Brande Miller, Abigail Saunders, Ben Fraker<br />
Human Resources<br />
Rock Enroll<br />
Benefits open enrollment coming to a city near you! 2008 tour dates and locations:<br />
Atlanta April 8<br />
South Florida April 8 & 9<br />
Raleigh April 9<br />
Charlotte April 10<br />
Tampa April 10<br />
Las Vegas April 15<br />
Orange County April 15<br />
Denver April 16<br />
Phoenix April 16<br />
San Marcos April 16<br />
San Diego April 17<br />
Kansas City April 22<br />
Orlando April 22 & 23<br />
St. Louis April 23<br />
Louisville April 24<br />
Austin April 24<br />
Pennsylvania April 28<br />
Dallas April 28, 29 & 30<br />
McLean/Mid-Atlantic April 29<br />
Corpus Christi May 1<br />
Houston May 9<br />
12 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1<br />
The Right Way to Lift<br />
Back injuries are the most common workplace injury. Approximately 25% of all on-the-job accidents reported<br />
each year involve back injuries. The following tips can help you lift safely.<br />
LIFT, push and pull with your legs, not your arms or back.<br />
Bend at your knees, not at your waist, to help you keep your center of balance.<br />
AVOID lifting higher than your shoulder height.<br />
Use a step stool or ladder to move objects at these heights.<br />
USE a mechanical aid such as a dolly when you need to move heavy or bulky objects.<br />
TURN with your feet, not your hips or shoulders.<br />
Twisting can overload your spine and lead to serious injury.<br />
CARRY heavy objects close to the body and avoid carrying them in one hand.<br />
Avoid a long reach to pick up an object.<br />
Stay on the safe side and lift correctly.
departmental news<br />
Information Technology<br />
All That Spam<br />
According to Postini, <strong>Camden</strong>’s spam-filter service company, December<br />
2007 showed the highest spike in the unwanted email messages,<br />
measuring a 100% increase in the number of spam messages per<br />
user.<br />
While some spam slips through, Postini blocked an average of 170<br />
spam messages per-user, per-day in December and protected customers’<br />
inboxes as well their mail servers and network. The company stopped<br />
spam and viruses before they could reach customers’ networks so that<br />
valuable resources were never spent processing or storing junk email.<br />
Postini, which recently became a subsidiary of Google, has also<br />
developed early detection scanning techniques for newly released<br />
viruses, known as “zero-hour” threats. Not only can viruses render<br />
one user’s computer useless, they can then spread to infect computers<br />
throughout a company. Keeping destructive viruses out of <strong>Camden</strong>’s<br />
network means employees can conduct business as usual.<br />
IT Goes Green<br />
For <strong>Camden</strong>’s Information Technology (IT) department, green is more<br />
than just the color of the <strong>Camden</strong> Bird. In an effort to be more ecoconscious,<br />
IT is working to decrease the use of power and air in the<br />
data centers by 30 – 40%, reduce the need for printed and taped<br />
copies of financial data by providing easy online access, and control<br />
the proper disposal and salvage of office equipment.<br />
Just like an iPod or cell phone, technology products are getting smaller<br />
and smaller and doing more. This trend extends to the technology used<br />
in <strong>Camden</strong>’s data centers.<br />
Over the next 5 years, IT will be replacing equipment in <strong>Camden</strong>’s two<br />
data centers with the latest products to greatly reduce power consumption<br />
and air conditioning. Estimates predict that electricity consumption in<br />
<strong>Camden</strong>'s two data centers can be reduced 91% over the next 5 years<br />
by replacing existing servers with much smaller and efficient ones, and<br />
by using virtual machines that attach to these servers. The estimated<br />
reduction in CO 2 emissions from the switch will be the equivalent of<br />
planting almost 83,000 trees or taking 720 cars off the road.<br />
Take a look at the difference in size. Less to power and less to cool.<br />
Current Footprint:<br />
6-foot racks<br />
with 7 servers.<br />
For more information about spam control or Postini, please contact the<br />
Business Support Center (BSC) or the Information Technology department.<br />
Blade Replacement<br />
Rack Footprint:<br />
7 Blade servers<br />
occupy one row of<br />
the rack previously<br />
housing one server.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 13
departmental news<br />
Real Estate Investments<br />
<strong>Camden</strong> Orange Court Opens<br />
<strong>It</strong>s Doors<br />
New Bird on the block <strong>Camden</strong> Orange Court opened in Orlando, FL,<br />
on January 18, 2008. This downtown community has 261 gorgeous<br />
urban apartment homes featuring studios, one- and two-bedrooms. The<br />
community amenities range from its hi-tech fitness studio and resident<br />
recreation room to its serene courtyard complete with hammocks and<br />
soft music.<br />
To showcase the property that's complimented by just about everyone<br />
who enters the door, the team hosted a Sister Community Open House<br />
in February that gave the Orlando properties’ on-site staffs a private<br />
tour. The night was filled with food, fun and prizes.<br />
Front row: Kami Waller and Bobbie Norris<br />
Back row: Ashley Clement, Nichole Martin, Vinny Fursa<br />
Construction Holiday Party<br />
Complete with Horseshoes<br />
<strong>Camden</strong>’s Florida Construction Group celebrated its<br />
holiday party at Dolly Parton’s Dixie Stampede in<br />
Orlando, FL, on December 13, 2007. Superintendent<br />
Mike Eilertsen was able to convince the staff to call<br />
on Project Manager Bob Stallsmith for a horseshoe<br />
throwing contest. While Bob wasn’t crowned winner,<br />
all enjoyed his efforts as well as the chance to<br />
celebrate some holiday cheer together.<br />
Florida’s Construction team celebrates at its holiday party.<br />
Business Services<br />
New Spring Styles in<br />
<strong>Camden</strong> Career Wear<br />
<strong>Camden</strong>’s Career Wear provider, Lands’ End Business Outfitters (LEBO), will now be offering pale emerald<br />
and 9 new styles to <strong>Camden</strong>’s on-site staff. Formed to promote the <strong>Camden</strong> image of professionalism and to<br />
help residents easily identify <strong>Camden</strong>’s on-site staff, the <strong>Camden</strong> Career Wear program offers on-site leasing<br />
employees an allowance to purchase approved blouses, shirts and cardigans.<br />
LEBO has also created a separate site for personal purchases, and they offer a 10% discount on all products<br />
for all <strong>Camden</strong> employees. Orders can be placed by phone at 800-814-3470 or on-line<br />
at http://ces.landsend.com/<strong>Camden</strong>. *<br />
*Please note the “C” in <strong>Camden</strong> needs to capitalized and the URL does not have “www” in front of it.<br />
14 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
departmental news<br />
Business Services<br />
Perfecting the Rollout for<br />
The Perfect Connection<br />
Launched in 2005, <strong>Camden</strong>’s cable program The Perfect Connection<br />
continues to roll out across the country. <strong>Camden</strong>’s on-site staffs are hard<br />
at work signing up residents for the expanded basic cable program<br />
that will save residents anywhere from 10 to the 15% and allows them<br />
to pay the cable fee with their monthly rent – eliminating the hassle of<br />
waiting for the cable guy.<br />
regional news<br />
AROC<br />
Raleigh Rings In the Holidays<br />
The Raleigh team had its annual holiday party this year at Maggiano’s<br />
<strong>It</strong>alian restaurant on December 4, 2007. All the properties and the<br />
district office’s District Coordinator Allie Wolf, District Manager Ken<br />
Sherman and Facilities Manager Danny Duke, as well as Landscape<br />
Director Ray Boyer and Regional Marketing Director Marcus Evans,<br />
enjoyed a lunch and raffle with some great prizes for the properties to<br />
win. A great time was had by all.<br />
By the end of<br />
2008, The Perfect<br />
Connection is<br />
projected to be at<br />
an $8 million run<br />
rate. The success<br />
of the program is<br />
directly attributed<br />
to the diligent<br />
efforts of the on-site teams. From creative resident events to sales-driven<br />
attitudes, communities have harnessed their creativity and their knowhow<br />
to sign up the 45,372 connected apartments at 120 properties.<br />
Las Vegas, NV, saw one of the most successful launches in Perfect<br />
Connection history. Regional Vice President Elaine Withrow set a goal<br />
of 50% participation by the end of the second month of the program<br />
for her properties. Though faced with a seemingly impossible goal, the<br />
end of the 60–day challenge period marked victory for the participating<br />
LVROC communities.<br />
“The success of the program came from a focused effort by all staff<br />
members including the maintenance staff and groundskeepers,”<br />
explained Karen Mordue, LVROC Regional Marketing Director.<br />
She said their strategy was to “treat every point of contact as a<br />
selling opportunity”.<br />
AROC properties enjoy lunch. Pictued here from left to right:<br />
Scott Rollins, Timmy Hawkes, Pete Faraone, Mike Davis, Brian Kale,<br />
Chris Guin, Ray Kuper.<br />
AROC Collects Gifts for the Needy<br />
Guided by the <strong>Camden</strong> Value of "Always Do the Right Thing,"<br />
communities across AROC North collected toys for children in need this<br />
past holiday season. In conjunction with Toys for Tots, an organization<br />
that collects toys to give to underprivileged children, over 300 new and<br />
unwrapped toys were collected. Special thanks goes out to the team<br />
members at <strong>Camden</strong> Manor Park in Raleigh, NC, for collecting over<br />
150 toys including a brand–new bicycle.<br />
Bragging rights currently go to <strong>Camden</strong> Summit, which achieved<br />
50% within two weeks of launching the program. Armed with cable<br />
TV addendums, <strong>Camden</strong> Summit’s staff handed out breakfast tacos<br />
at the exit gates in the mornings and camped out at the mailboxes in<br />
the evenings. Maintenance staff used maintenance calls as a chance<br />
to leave addendums with the maintenance work orders, and no one<br />
left the leasing office until they were given a sales pitch on The Perfect<br />
Connection. Kudos <strong>Camden</strong> Summit!<br />
Just one of many success stories, The Perfect Connection continues to be<br />
a great asset for <strong>Camden</strong> thanks to the hard work and creative ideas<br />
of all those involved in its rollout, especially teams like <strong>Camden</strong> Summit<br />
who keep raising the bar.<br />
Donation boxes for Toys for Tots filled up and overflowed in the leasing<br />
offices at AROC communities.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 15
egional news<br />
DROC<br />
DROC Spreads Holiday Cheer<br />
In the true spirit of the season, <strong>Camden</strong> DROC employees teamed up to donate<br />
to Toys for Tots, an organization that collects new toys for underprivileged<br />
children. This year, community teams got residents involved as well, and together<br />
they collected thousands of toys. Not only did those involved help gather toys,<br />
many also decorated boxes, picked up the gifts and helped organize the evening<br />
event which displayed the donations that would ultimately end up in the hands of<br />
children who might otherwise have received nothing at all.<br />
Audit Team Scores<br />
Appreciation in DROC<br />
As 2007 came to a close and audit time drew near, DROC coordinated an Audit<br />
Team of 30 volunteers to perform year-end audits on 18 properties. Managed by<br />
Hara Murphy, DROC District Manager, the initiative kicked off with a meeting to<br />
discuss goals and deadlines. Each volunteer committed to a date he/she would<br />
perform the audit, and together, they completed the task in just a month and a<br />
half. Volunteers and property staff alike appreciated the experience.<br />
“The staff at the community we audited was so nice and appreciative of what we<br />
came to do. They really made us feel welcome,” commented one volunteer – a<br />
sentiment echoed by others.<br />
Staffs at the audited properties were surprised by how helpful it was to have an<br />
Audit Team.<br />
From left to right: Walter Strauss, Ryan Litherland, Deanna Jost, Dan<br />
Bennett, Shelley Herbert, Shelley Stone and James Traylor.<br />
“At first I was nervous that someone from another community was coming to my<br />
property to find mistakes. Then, after it was all done, I was grateful that they<br />
helped me. My office team was able to focus on their daily tasks while the audit<br />
was completed,” said one staff member.<br />
An Audit Appreciation Luncheon for the volunteers celebrated their<br />
accomplishments and served as a thank you after it was all completed.<br />
Each person received a small branded gift for all the hard work.<br />
Volunteers sort<br />
huge piles of<br />
donated toys.<br />
IREM Honors<br />
Jennifer Zadell<br />
On November 17, 2007, the Institute<br />
of Real Estate Management (IREM)<br />
held its annual ARM Flame Awards.<br />
Jennifer Zadell, Leasing Consultant at<br />
<strong>Camden</strong> Cove West, was awarded the<br />
coveted Leasing Consultant of the Year<br />
award! Congratulations to Jennifer on<br />
this great honor!<br />
30 volunteers made up the DROC Audit Team that coordinated and<br />
performed audits on 18 <strong>Camden</strong> communities.<br />
Jennifer Zadell shows off her Leasing<br />
Consultant of the Year award.<br />
16 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
egional news<br />
DROC<br />
DROC Generosity Shines<br />
at Fundraiser<br />
On January 11, 2008, Jennifer Zadell,<br />
Leasing Consultant at <strong>Camden</strong> Cove<br />
West in Creve Coeur, MO, and<br />
husband Tom hosted a Trivia Night<br />
and Silent Auction fundraiser for their<br />
daughter Meghan.<br />
When Meghan was just two weeks old,<br />
she suffered brain damage after a viral<br />
illness attacked her brain. Now at the<br />
age of 6, this beautiful, bright little girl<br />
continues to fight the effects of cerebral<br />
palsy, and her parents do all they can to provide the care she needs.<br />
LVROC<br />
“Sweet” Night of Lights for<br />
Las Vegas Communities<br />
On December 13, the <strong>Camden</strong> Bird mascot and her friends hosted<br />
“<strong>Camden</strong> Night” at the Gift of Lights. A holiday light spectacular,<br />
the Gift of Lights is held annually at Sunset Park in Las Vegas, NV,<br />
and benefits Goodwill of Southern Nevada and the Clark County<br />
Scholarship Fund. This year <strong>Camden</strong> LVROC sponsored the “Candy<br />
House” in Candyland.<br />
Volunteers for the evening included <strong>Camden</strong> Canyon’s Mary Wells,<br />
<strong>Camden</strong> Palisades’ John Williams, Oasis Springs and Emerald’s Susan<br />
Kim-Williams with daughter Meshelle and husband Drew, and regional<br />
office employees, Diane Diliberti, Janice Richards and Karen Mordue.<br />
<strong>Camden</strong> employees from St. Louis and Kansas City, MO, turned out<br />
for the fundraising event in support of their fellow <strong>Camden</strong> teammate.<br />
Support also flowed in from Dallas and Houston, TX, all of which truly<br />
touched Jennifer.<br />
“I was deeply touched by their warm wishes,” said Jennifer. “ The real<br />
topper was that several <strong>Camden</strong> employees purchased raffle tickets<br />
and put Meghan’s name instead of their own. As it turned out, Meghan<br />
drew one of the winning tickets with her name! The total raffle amount<br />
was close to $4,000, and it all went to Meghan. <strong>It</strong> was quite a moment<br />
as the crowd of 200+ people erupted in applause and gave her a<br />
standing ovation. I believe <strong>Camden</strong> set quite an example to my friends<br />
and family. I am so proud to be part of this organization!”<br />
Once tallied, the proceeds from the night were over $20,000. The<br />
money raised will enable Meghan to attend an intensive physical therapy<br />
program in Ft. Lauderdale, FL, purchase an electric wheelchair and<br />
make the necessary modifications to the Zadell home to accommodate<br />
Meghan. Housing for the four-week therapy session has been set up by<br />
<strong>Camden</strong> in one of the communities in Ft. Lauderdale.<br />
<strong>Camden</strong> LVROC sponsored the “Candy House” in Candyland at the<br />
Gift of Lights.<br />
Meghan Zadell is held by her uncle Bill Zadell while her aunt Kelly<br />
Zadell tells Meghan’s story at the fundraiser. Meghan’s parents<br />
Jennifer and Tom Zadell stand in the background.<br />
The <strong>Camden</strong> Bird and LVROC volunteers greet visitors to the Gift of<br />
Lights, a holiday light spectacular.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 17
egional news<br />
LVROC<br />
Flurry of Donations at Denver Communities<br />
Denver, CO, communities showed<br />
their holiday spirit this season by<br />
collecting donations for the Denver<br />
Children’s Home fundraiser. All 8<br />
communities solicited donations<br />
from their residents; items requested<br />
by the Children’s home ranged from<br />
day-to-day living supplies to toys<br />
and crafts for the children.<br />
and explained that he’s not very<br />
good at shopping and wanted to<br />
make sure he purchased the right<br />
things. When he arrived the next<br />
day he had four bags of gifts.”<br />
<strong>Camden</strong> Lakeway Assistant Manager<br />
Lauren Thomas was also thrilled<br />
with the response from residents.<br />
Founded in 1876 by the Ladies’<br />
Relief Society, the Denver Children’s<br />
Home is the oldest non-profit<br />
organization in Colorado. In 1962,<br />
the Home began to concentrate<br />
exclusively on helping children with<br />
serious mental health problems like<br />
depression, bipolar mood disorder,<br />
post-traumatic stress disorder and<br />
psychosis, offering both in-house,<br />
full-time care and outpatient<br />
treatment. Every year, the home<br />
gives treatment to 1,200 children<br />
who are usually between the ages<br />
of 10 and 18.<br />
Gifts pile up at area communities for the Denver Children’s Home.<br />
She wrote, “The outpouring of<br />
gifts was huge, and there were so<br />
many touching messages written<br />
on the snowflake ornaments. One<br />
of our elderly residents with limited<br />
eyesight came in and asked us to<br />
take her to the tree and help her find<br />
a gift for around $20. We read her<br />
different gift wishes, and she picked<br />
some craft items. She returned the<br />
gifts with a lovely handwritten note<br />
and thanked us for the opportunity.<br />
The tree has warmed each of us and<br />
really brought home the sentiment<br />
of the season.”<br />
The communities put up trees covered in snowflake ornaments that<br />
each had a requested gift. Residents then selected a snowflake and<br />
brought the gifts back to the leasing office.<br />
<strong>Camden</strong> Caley Assistant Manager Krista Sanford said, “The residents<br />
at <strong>Camden</strong> Caley jumped at the chance to help out the Denver<br />
Children’s Home. One resident called me when he was at the store<br />
At <strong>Camden</strong> Interlocken, the story was much the same.<br />
“Almost every person who brought a gift in went above and beyond<br />
what they were supposed to get,” said Leasing Consultant Tim<br />
Applegate. “Each person that donated said how neat it was for<br />
<strong>Camden</strong> to be involved in an event like this and that they hope to see<br />
it for many more holidays to come!”<br />
LVROC Wins<br />
Multi–housing Association Awards<br />
At the year-end dinner meeting of the Southern Nevada Multi-housing<br />
Association (SNMA) on November 3, several <strong>Camden</strong> communities<br />
and team members were nominated for 25 prestigious Jewel Awards.<br />
<strong>Camden</strong> was honored with four awards that evening. Alicia Sastre of<br />
<strong>Camden</strong> Palisades won Maintenance Tech/Painter/Groundskeeper<br />
of the Year; <strong>Camden</strong> Bel Air’s Holly Guerrero took home the Assistant<br />
Manager of the Year award; <strong>Camden</strong> Legends won Oustanding<br />
Senior Property; and <strong>Camden</strong> Del Mar received the Property Award<br />
of Excellence. Congratulations to all of the winners and nominees!<br />
HROC<br />
<strong>Camden</strong> Participates in<br />
YMCA Jingle Bell Run<br />
On December 9, 2007, <strong>Camden</strong> HROC participated in the YMCA<br />
Jingle Bell Run held in downtown Houston, TX. <strong>Camden</strong> was a major<br />
sponsor, had a team and a booth, and provided the entertainment with<br />
the <strong>Camden</strong> Birds. This event raised money for the downtown YMCA<br />
which provides programs for lower-income families or families who<br />
cannot afford these opportunities otherwise.<br />
18 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1
egional news<br />
IROC<br />
IROC Celebrates the Holidays<br />
On December 21, 2007, the Phoenix districts came together for a<br />
holiday party at Grayhawk Golf Club in Scottsdale, AZ. Attendees<br />
enjoyed a scrumptious lunch while participating in a raffle that<br />
included gifts such as a digital camera, $100 gift cards, and other<br />
items generously donated by vendors. A fun-filled white elephant gift<br />
exchange ensued during dessert just before everyone left to celebrate<br />
the holidays with their families.<br />
Michael Schon, Aaron Gardin, Cliff Tutt, Tiana Moore, Glen Roberts,<br />
Dahnn Brown, Stacy Williams and Wayne Baugher at IROC<br />
holiday party.<br />
TROC<br />
Giving Thanks for Good Cooks<br />
The Thanksgiving holiday brought Tampa, FL, communities together to<br />
share a good time and some great food. <strong>Camden</strong> Preserve hosted a<br />
Thanksgiving potluck for all those who chose to join in and show off<br />
their hidden culinary expertise. The outcome was an amazing meal<br />
filled with laughter, stories and gratitude.<br />
Fishing for Community<br />
Service Supervisors<br />
Community service supervisors in TROC had a great opportunity to go<br />
on fun-filled, team-building fishing trips earlier this quarter.<br />
The South Florida Community Service Supervisors were the first to go.<br />
A beautiful day for fishing, some came home with stories of big catches,<br />
while others were excited to have gone on their first fishing trips.<br />
The Tampa, FL, weather was also perfect, and guests Ed Malone,<br />
Regional Vice President, and District Managers Teresa Watson and<br />
Kenny <strong>Up</strong>ton joined the crew.<br />
The Orlando, FL, group was the last to sail. Though the trip was cut short<br />
due to weather, and boat-goers didn’t report nearly as many catches as<br />
the others, the team was happy to have enjoyed the time together.<br />
Brooke Middleton and Janice Potter smile for the camera just before<br />
digging into the Thanksgiving feast.<br />
Community Service Supervisors pose for a picture during a recent<br />
fishing trip.<br />
Volume 3, Issue 1 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> 19
<strong>Living</strong>itUP<br />
<strong>Living</strong> Excellence<br />
regional news<br />
TROC<br />
Kenny <strong>Up</strong>ton Named<br />
Board Member<br />
This quarter, the Bay Area Apartment<br />
Association (BAAA) in Tampa Bay,<br />
FL, named Kenny <strong>Up</strong>ton to its Board<br />
as a new member. The BAAA is<br />
a non-profit trade association that<br />
currently represents over 90,000<br />
rental housing units in the Tampa Bay<br />
area. Kenny’s creative ideas and<br />
excellent leadership will be a great<br />
benefit to the organization.<br />
Month–Long "Thank You"<br />
to Maintenance<br />
The beginning of November in TROC marked the start of a Maintenance<br />
Appreciation Month celebration. Each week, outside teams were<br />
treated to something special in gratitude for their day-to-day work. This<br />
year, the inside staff provided maintenance staff a hot breakfast during<br />
the first week. Then, a pizza party was held during the second week of<br />
November. For the third week, outside staff members were each given<br />
a small gift. To top it all off, the fourth and final week of Maintenance<br />
Appreciation Month was a hot lunch at a local park served up by<br />
TROC’s district and regional staff.<br />
The Birth of the TROC Lobsters<br />
The close of 2007 brought<br />
the TROC team together for<br />
a holiday party on a warm<br />
and sunny day in Tampa,<br />
FL. More than just a day<br />
for sharing food and fun,<br />
the event marked a new<br />
beginning for the region.<br />
As attendees moved through<br />
the buffet line, discussion<br />
arose about a bright red<br />
lobster used as decoration.<br />
Quickly, the team decided that TROC would become the TROC<br />
Lobsters. A rendition of the B-52s’ hit single “Rock Lobster” soon<br />
erupted from the group as all those present decided that, though they<br />
were leaving 2007 as “bottom feeders,” the region wouldn’t be there<br />
for long. This year, TROC is clawing its way back to the top with a<br />
lobster named Rocky as its mascot.<br />
Ed Malone, Teresa Watson, Brooke Middleton, Kenny <strong>Up</strong>ton<br />
Maintenance staff in TROC were treated to a lunch at a local park<br />
during the last week of Maintenance Appreciation Month.<br />
20 <strong>Living</strong> <strong>It</strong> <strong>Up</strong> Volume 3, Issue 1