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Perfect Partner Programme. - Daisy Distribution

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the<br />

<strong>Daisy</strong> <strong>Distribution</strong> Commission Guide<br />

Q4 2012 | V1.0 - draft<br />

<strong>Perfect</strong><br />

<strong>Partner</strong><br />

<strong>Programme</strong>.<br />

Become a <strong>Perfect</strong> <strong>Partner</strong> and<br />

receive a full suite of benefits<br />

& rewards, including a revenue<br />

share on the Vodafone network.<br />

Find out more inside!<br />

For more information, please contact <strong>Daisy</strong> <strong>Distribution</strong> on 01473 382000,<br />

or email info@daisydistribution.com


Q4 Shouts<br />

Vodafone<br />

O2<br />

Ongoing revenue share<br />

Earn 4% revenue share on all connections,<br />

exclusive marketing support and much more!<br />

Find out how on page 7.<br />

NEW<br />

Save your customers money<br />

with O2 landline...<br />

Or give them an iPad! See page 17 for details.<br />

3 Months free sharer line rental<br />

extended<br />

Vodafone have extended their 3 months sharer line<br />

rental for new voice and One Net Express (ONE) tarrifs<br />

for Q4.<br />

Plus - Vodafone’s £50 converged porting bonus<br />

extended and improved! See page 5.<br />

£20 Churn Bonus available<br />

All partners with sub 10% churn will receive a £20<br />

bonus after acheiving 10+ connections per month!<br />

For more information see page 16.<br />

Orange<br />

T-Mobile<br />

NEW<br />

Business Solo Refresh - Lower<br />

entry price points!<br />

See page 27.<br />

NEW<br />

Business Unlimited for just £1<br />

per day!<br />

Find out more on page 38.<br />

Full contact revenue share<br />

advance<br />

Now available on Orange! See page 25 for details.<br />

£85 Volume Bonus!<br />

All Business 1Plan and Business Pay Monthly come<br />

with a built in £85 volume bonus for acquisiton.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

2


Contents<br />

2 Q4 Shouts ORANGE COMMISSIONS 47 BlackBerry Official Technical Support<br />

3 Contents 25 Orange Commissions Update 49 Important Network Information<br />

26 Orange New Business Commissions 50 Network Proofs<br />

VODAFONE COMMISSIONS 29 Orange Business Upgrade Commissions 51 Company Contacts<br />

5 Vodafone Commissions Update 32 Orange 3G & Data Commissions 53 Network Contracts & Terms & Conditions<br />

8 Vodafone Sharer & Single Commissions 33 Orange 3G & Data Upgrade Commissions<br />

11 Vodafone Caller Plus Commissions 34 Orange Business iPhone & iPad<br />

12 Vodafone Migration Rules 35<br />

Orange Business BlackBerry VAS Commissions<br />

13 Vodafone VAS Commissions 36 Orange Business VAS Commissions<br />

14 Vodafone VAS & Data Only Commissions 37 Orange Handset Commissions<br />

15 Vodafone VAS Commissions and Handsets<br />

O2 COMMISSIONS<br />

T-MOBILE COMMISSIONS<br />

16 O2 Commissions Update 38 T-Mobile Commissions Update<br />

19 02 Business Resign Advance 40 T-Mobile Business 1-Plan Commissions<br />

21 O2 Business SIM only & Broadband 42 T-Mobile Business Commissions<br />

22 O2 Blackberry & Data Advances 43 T-Mobile Business Upgrade Commissions<br />

23 O2 Business Bolt on Advances 44 T-Mobile Business VAS Commissions<br />

24 O2 Landline Advances 45 T-Mobile Internet/Broadband Travel Boosters<br />

46 T-Mobile Contract Handsets<br />

Welcome to Q4’s ‘the Pulse’ from <strong>Daisy</strong> <strong>Distribution</strong><br />

Welcome to this latest edition of The Pulse and the first to showcase the updated and<br />

refreshed brand identity of the business. We believe this new branding reflects the<br />

sharp, dynamic nature of the industry in which we operate and shouts professionalism<br />

and order.<br />

This quarter is an important one in all of our years’ being a shorter quarter than normal<br />

with Christmas at the end of it, but traditionally a strong trading one. This one is to be<br />

no exception and <strong>Daisy</strong> <strong>Distribution</strong> is pleased to have a number of initiatives in place<br />

to help partners.<br />

Our Vodafone <strong>Perfect</strong> <strong>Partner</strong> <strong>Programme</strong> rolls into this quarter with the successful<br />

partners from last quarter now enjoying a 4% revenue share on all business written<br />

during this. In addition, Vodafone has extended its 3 months free sharer offer and<br />

we have also put out a tactical bonus of £50 on all converged ports coming to the<br />

network in October. And don’t forget to get your plans in to be in with a chance of<br />

scooping the £15,000 business development grant.<br />

O2 is all about the Joined Up Proposition and we are making it really easy for partners<br />

to get onboard. An incentive to encourage customers to challenge us about saving<br />

them money coincides with our Fixed Line Sales Specialist now being fully operational<br />

and there to work with you in any way he can. My attention last quarter was drawn to<br />

the O2 Broadband and All In propositions and they represent real value and business<br />

benefit. I would encourage you to consider how these fit within your proposition and<br />

let us know what we can do to help.<br />

We are pleased to have a continuation of our BlackBerry focus, this time in the shape of<br />

a partner incentive rewarding you with the chance to win a luxury trip away based on<br />

all of your BlackBerry purchases.<br />

We expect to be releasing a joint initiative on Orange and T-Mobile to run across the<br />

end of the quarter into next, so look out for news of that.<br />

As always we will continue to reward partners for delivering quality business and our<br />

churn bonuses and support in managing customer satisfaction are testament to that,<br />

so to ensure your continue to receive the maximum rewards please ensure you have a<br />

robust and strategic customer contact strategy in place.<br />

As ever, I am always available to talk to partners about any aspect of their business<br />

with us and trust that you will continue to want to share your views with me.<br />

I wish you a strong and successful quarter and thank you all again for your continued<br />

support and custom.<br />

Dave<br />

Dave McGinn<br />

Managing Director<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

3


®<br />

•Order BlackBerry Smartphones<br />

to win a luxury winter break!<br />

®<br />

Buy BlackBerry Smartphones with <strong>Daisy</strong><br />

<strong>Distribution</strong> between 1/10/2012 and<br />

31/12/2012 for your chance to<br />

win a luxury break for two.<br />

We have 7 fantastic trips<br />

to give away – one for<br />

each of our sales bases.<br />

Watch out<br />

for our bonus<br />

days for your<br />

chance to earn<br />

extra points!<br />

Plus! Make the trip<br />

your own. You choose<br />

from a relaxing<br />

Icelandic spa break or an<br />

exhilarating Alpine winter sports experience.<br />

How to Enter<br />

1. Register using our<br />

online form, available on the<br />

<strong>Daisy</strong> <strong>Partner</strong> Portal (DPP).<br />

2. Earn 1 point for every<br />

®<br />

BlackBerry Smartphone<br />

purchase*<br />

3. Collect the most points in<br />

your sales base and win<br />

the prize!**<br />

®<br />

*All BlackBerry devices purchased between 1/10/2012 and 31/12/2012<br />

qualify for this promotion.<br />

** Awarded subject to minimum points threshold of 65.<br />

Full terms and conditions apply.<br />

BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research in Motion<br />

For more information, please contact <strong>Daisy</strong> <strong>Distribution</strong> on 01473 382000,<br />

or email info@daisydistribution.com<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

4


Commissions Update<br />

NEW<br />

new Unlimited Plan<br />

Vodafone Red - the new 24 month single user plan featuring unlimited texts, minutes and even more internet!<br />

Available with One Net Express (ONE) and Eurotraveller. For commissions see page 10.<br />

NEW<br />

Share data and save<br />

Vodafone’s new and exclusive Data Sharer plan is available for single users on up to 3 devices or on sharer plans across multiple users. See<br />

pages 13 and 15 for commissions.<br />

3 Months Free!<br />

Extended for Q4, all sharers receive 3 months free line rental, revenue share protected and applied as a credit to the customers bill in month 4. The credit<br />

will remain on the customers account and cannot be redeemed. Cash refund is not available and credit must be offset against future billing. Available<br />

on standard voice and ONE tariffs.<br />

£50 CONVERGED PORTING bonus IMPROVED AND EXTENDED<br />

Extended until 31.10.2012. The £50 converged porting bonus is now available for all voice tariffs when porting from another network (or MVNO,<br />

including BT) and adding data. The only exclusions to this offer are ports made with the non-contractual data bolt-ons and where the<br />

customer currently sits on any other <strong>Daisy</strong> <strong>Distribution</strong> network base.<br />

4% Revenue Share for <strong>Perfect</strong> <strong>Partner</strong>s<br />

Receive ongoing revenue share on all your new and resign connections with our <strong>Perfect</strong> <strong>Partner</strong> <strong>Programme</strong>! Find out how on page 6.<br />

£50 product bonus<br />

A £50 product bonus is paid on all migrations to ONE tariffs and migrations are now paid based on Vodafone’s renewal bandings, which recognise a<br />

customer’s true value.<br />

£15, 000 Available!<br />

Extended for Q4 - your chance to secure a £15, 000 Business Development Grant! See page 7 for more information.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

5


4 %<br />

Rev Share<br />

<strong>Perfect</strong> <strong>Partner</strong> <strong>Programme</strong><br />

with <strong>Daisy</strong> <strong>Distribution</strong> and Vodafone<br />

<strong>Daisy</strong> <strong>Distribution</strong>’s ‘<strong>Perfect</strong> <strong>Partner</strong>s’ can now earn 4% REVENUE SHARE on all new and resign connections,<br />

paid quarterly 1 month in arrears.<br />

Minimum criteria:<br />

Criteria<br />

Quarterly Minimum Performance Required<br />

New Connections >75<br />

One Net Express Variants* >15<br />

Churn


The Pursuit of <strong>Perfect</strong>ion<br />

with <strong>Daisy</strong> <strong>Distribution</strong> and Vodafone<br />

<strong>Daisy</strong> <strong>Distribution</strong> is in the ‘Pursuit of<br />

<strong>Perfect</strong>ion’ to reward<br />

£15, 000 to the partner who<br />

presents the best plan to<br />

grow and develop Vodafone<br />

business.<br />

Think you have a <strong>Perfect</strong> plan?<br />

Submit your ideas before<br />

31/12/12 to be in the running for<br />

this amazing reward.<br />

The <strong>Perfect</strong> <strong>Partner</strong> will be crowned in<br />

advance of the next financial year!<br />

If you have any further questions on The Pursuit of <strong>Perfect</strong>ion<br />

please contact marketing@daisydistribution.com<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

7


Vodafone Sharer & Single Commissions<br />

£60 bonus for all O.n.e Sharers<br />

See page 6 for full details on this bonus.<br />

£20<br />

CONNEC TION<br />

B O N U S<br />

FOR ALL ONE NET<br />

EXPRESS LEADERS<br />

BUSINESS Sharer TARIFF COMMISSIONS - with one net express<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Business Sharer 500 O.N.E £45.00 £390.00<br />

Business Sharer 1000 O.N.E £60.00 £526.00<br />

Business Sharer 1500 O.N.E £83.00 £715.00<br />

Business Sharer 2000 O.N.E £100.00 £1,030.00<br />

Business Sharer 2500 O.N.E £123.00 £1,219.00<br />

Business Sharer 3000 O.N.E £140.00 £1,361.00<br />

Business Sharer 3500 O.N.E £163.00 £1,550.00<br />

Business Sharer 4000 O.N.E £175.00 £1,655.00<br />

Business Sharer 4500 O.N.E £198.00 £1,844.00<br />

Business Sharer 5000 O.N.E £205.00 £2,758.00<br />

Business Sharer 5500 O.N.E £228.00 £2,947.00<br />

Business Sharer 6000 O.N.E £245.00 £3,088.00<br />

Business Sharer 6500 O.N.E £268.00 £3,277.00<br />

Business Sharer 7000 O.N.E £280.00 £3,382.00<br />

Business Sharer 7500 O.N.E £303.00 £3,571.00<br />

Business Sharer 8000 O.N.E £320.00 £3,713.00<br />

Business Sharer 8500 O.N.E £343.00 £3,902.00<br />

Business Sharer 9000 O.N.E £355.00 £4,007.00<br />

Business Sharer 9500 O.N.E £378.00 £4,196.00<br />

Business Sharer 10000 O.N.E £400.00 £5,183.00<br />

Business Sharer 10500 O.N.E £423.00 £5,372.00<br />

Business Sharer 11000 O.N.E £440.00 £5,515.00<br />

Business Sharer 11500 O.N.E £463.00 £5,703.00<br />

Business Sharer 12000 O.N.E £475.00 £5,808.00<br />

Business Sharer 12500 O.N.E £498.00 £5,995.00<br />

Business Sharer 13000 O.N.E £515.00 £6,160.00<br />

Business Sharer 13500 O.N.E £538.00 £6,350.00<br />

Business Sharer 14000 O.N.E £550.00 £6,530.00<br />

Business Sharer 14500 O.N.E £573.00 £6,750.00<br />

Business Sharer 15000 O.N.E £580.00 £6,980.00<br />

Business Sharer 16000 O.N.E £620.00 £7,245.00<br />

Business Sharer 17000 O.N.E £655.00 £7,610.00<br />

Business Sharer 18000 O.N.E £695.00 £7,885.00<br />

Business Sharer 19000 O.N.E £730.00 £8,295.00<br />

Business Sharer 20000 O.N.E £760.00 £8,610.00<br />

Business Sharer 21000 O.N.E £800.00 £8,925.00<br />

Business Sharer 22000 O.N.E £835.00 £9,345.00<br />

Business Sharer 23000 O.N.E £875.00 £9,765.00<br />

Business Sharer 24000 O.N.E £910.00 £10,235.00<br />

Business Sharer 25000 O.N.E £940.00 £10,710.00<br />

Please see the box on page 22 for 50+ connections. *Commission figures shown include a £10 SIM rebate.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

8


Vodafone Sharer & Single Commissions<br />

4% Rev SHARE FOR PERFECT PARTNERS<br />

See page 6 for full details on this bonus.<br />

NEW<br />

BUSINESS Sharer TARIFF COMMISSIONS - Mobile only<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Business Sharer 500 £25.00 £185.00<br />

Business Sharer 1000 £40.00 £311.00<br />

Business Sharer 1500 £63.00 £517.00<br />

Business Sharer 2000 £80.00 £815.00<br />

Business Sharer 2500 £103.00 £1,156.00<br />

Business Sharer 3000 £120.00 £1,205.00<br />

Business Sharer 3500 £143.00 £1,405.00<br />

Business Sharer 4000 £155.00 £1,513.00<br />

Business Sharer 4500 £178.00 £1,713.00<br />

Business Sharer 5000 £185.00 £2,348.00<br />

Business Sharer 5500 £208.00 £2,655.00<br />

Business Sharer 6000 £225.00 £2,797.00<br />

Business Sharer 6500 £248.00 £2,986.00<br />

Business Sharer 7000 £260.00 £3,091.00<br />

Business Sharer 8000 £300.00 £3,425.00<br />

Business Sharer 8500 £323.00 £3,610.00<br />

Business Sharer 9000 £335.00 £3,715.00<br />

Business Sharer 9500 £358.00 £3,905.00<br />

Business Sharer 10000 £365.00 £4,453.00<br />

Business Sharer 10500 £388.00 £4,865.00<br />

Business Sharer 11000 £405.00 £5,008.00<br />

Business Sharer 11500 £428.00 £5,197.00<br />

Business Sharer 12000 £440.00 £5,302.00<br />

Business Sharer 12500 £463.00 £5,265.00<br />

Business Sharer 13000 £480.00 £5,435.00<br />

Business Sharer 13500 £503.00 £5,620.00<br />

Business Sharer 14000 £515.00 £5,800.00<br />

Business Sharer 14500 £538.00 £6,020.00<br />

Business Sharer 15000 £545.00 £6,220.00<br />

Business Sharer 16000 £585.00 £6,485.00<br />

Business Sharer 17000 £620.00 £6,850.00<br />

Business Sharer 18000 £660.00 £7,125.00<br />

Business Sharer 19000 £695.00 £7,535.00<br />

Business Sharer 20000 £725.00 £7,850.00<br />

Business Sharer 21000 £765.00 £8,165.00<br />

Business Sharer 22000 £800.00 £8,585.00<br />

Business Sharer 23000 £840.00 £9,005.00<br />

Business Sharer 24000 £875.00 £9,475.00<br />

Business Sharer 25000 £905.00 £9,950.00<br />

Business Sharer 30000 £1,050.00 £10,475.00<br />

Business Sharer 36000 £1,250.00 £12,050.00<br />

Business Sharer 42000 £1,470.00 £13,730.00<br />

Business Sharer 48000 £1,680.00 £15,145.00<br />

Please see the box on page 22 for 50+ connections. *Commission figures shown include a £10 SIM rebate.<br />

Business sharer additionals commissions<br />

NEW £60<br />

ONE NET EXPRESS<br />

SHARER BONUS<br />

Tariff 24 month line rental 24 month commission* Business Sharer additional O.N.E<br />

Business Sharer Additional* £15.00** £150.00 + £60.00<br />

* Please note the £60 One Net Express sharer bonus is only available on new connections. For existing voice customers migrating to One Net Express tariffs, a £40 bonus will occur. Please see page 12 for more details.<br />

** An additional £2.50 line rental charge will apply when connecting a One Net Express sharer.<br />

ONE NET EXPRESS INCLUDED WITHIN PLAN<br />

<strong>Daisy</strong> <strong>Distribution</strong> has launched its own variant of the Vodafone you are also able to give your customers the added benefit of:<br />

Business Sharer price plans now with One Net Express included.<br />

• 1 geographic landline number per account<br />

This combined presentation gives customers ultimate flexibility • Multi user hunt group facility<br />

from their mobile communications, incorporating:<br />

• Auto call attendant<br />

• Single voicemail for landline and mobile<br />

• Inclusive calls between users and to UK landlines<br />

• Free voicemail retrieval<br />

These features are included in the plans for just £2.50 per sharer,<br />

• Inclusive shared SMS<br />

and £20 for the overall account, already built into these line<br />

• Free Wi-Fi & tethering with data bundles<br />

rentals.<br />

• As well as a range of data and roaming bundles to further<br />

enhance the usability of the plans.<br />

Plus, in exchange for you offering this enhanced customer<br />

By including One Net Express as part of the standard delivery package, <strong>Daisy</strong> <strong>Distribution</strong> is offering an additional £60 sharer<br />

commission bonus, shown in the Business Sharer table on page<br />

20.<br />

*Please note that if a customer does not want to receive the<br />

benefit of the landline functionality within their plan, a basic<br />

tariff model is also available.<br />

IMPORTANT: 50+ Connections<br />

The commission rates shown apply to business between 1 and 49 connections. For deals of 50+, a separate prior approval must be received, where the rates shown may be subject to change at<br />

Vodafone's discretion.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

9


Vodafone Sharer & Single Commissions<br />

£60 bonus for all O.n.e Sharers<br />

See page 6 for full details on this bonus.<br />

BUSINESS Single TARIFF COMMISSIONS - with one net express<br />

£20 CONNECTION<br />

BONUS<br />

On business single<br />

with one net<br />

Tariff<br />

12 month SIM Only<br />

line rental<br />

12 month SIM Only<br />

commission<br />

18 month<br />

line rental<br />

18 month<br />

commission*<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Business Single 300 O.N.E n/a n/a £40.00 £248.50 £35.00 £301.00<br />

Business Single 600 O.N.E £27.50 £12.25 £45.00 £269.50 £40.00 £322.00<br />

Business Single 900 O.N.E £32.50 £17.50 £50.00 £290.50 £45.00 £343.00<br />

Business Single 1200 O.N.E £42.50 £33.25 £60.00 £327.50 £55.00 £385.00<br />

Business Single 3000 O.N.E £52.50 £43.75 £70.00 £364.00 £65.00 £416.50<br />

Please see the box on page 9 for 50+ connections. *Commission figures shown include a £10 SIM rebate.<br />

*Please note that the £20 bonus is no payable on any ONE Migrations.<br />

BUSINESS Single TARIFF COMMISSIONS - Mobile only<br />

Tariff<br />

18 month<br />

line rental<br />

18 month<br />

commission*<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Business Single 300 £30.00 £206.00 £25.00 £238.00<br />

Business Single 600 £35.00 £227.00 £30.00 £259.00<br />

Business Single 900 £40.00 £248.00 £35.00 £279.00<br />

Business Single 1200 £50.00 £300.00 £45.00 £332.00<br />

Business Single 3000 £60.00 £342.00 £55.00 £374.00<br />

Please see the box on page 9 for 50+ connections. *Commission figures shown include a £10 SIM rebate.<br />

New Single / Red<br />

NEW<br />

Tariff 12 month line rental 12 month commission 18 month line rental 18 month commission 24 month line rental 24 month commission<br />

New Business Single 100 n/a n/a n/a n/a £20.83 £149.00<br />

New Business Single 300 n/a n/a n/a n/a £24.17 £175.00<br />

New Business Single 600 n/a n/a n/a n/a £27.50 £207.00<br />

Red n/a n/a n/a n/a £30.83 £238.00<br />

Red Data 2GB Wifi n/a n/a n/a n/a £35.00 £275.00<br />

Red Data 3GB Wifi n/a n/a n/a n/a £39.17 £312.00<br />

Red Business with O.N.E n/a n/a n/a n/a £40.83 £322.00<br />

Red Business Data 2GB Wifi with O.N.E n/a n/a n/a n/a £45.00 £364.00<br />

Red Business Data 3GB Wifi with O.N.E n/a n/a n/a n/a £49.17 £395.00<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

10


Vodafone Caller Plus & Resign Commissions<br />

4% Rev SHARE FOR PERFECT PARTNERS<br />

See page 6 for full details on this bonus.<br />

NEW<br />

BUSINESS caller plus TARIFF COMMISSIONS<br />

Tariff<br />

12 month<br />

line rental<br />

12 month<br />

commission*<br />

18 month<br />

line rental<br />

18 month<br />

commission*<br />

24 month<br />

line rental<br />

24 month<br />

commission*<br />

Business Caller Plus £12.00 Quote Required** n/a n/a £10.20 Quote Required**<br />

Business Caller Plus (25%) £9.00 Quote Required** n/a n/a £7.65 Quote Required**<br />

Commercial Caller Plus £13.50 Quote Required** n/a n/a £11.48 Quote Required**<br />

Commercial Caller Plus (26%) £10.00 Quote Required** n/a n/a £8.49 Quote Required**<br />

Company Caller Plus £16.00 Quote Required** n/a n/a £13.60 Quote Required**<br />

Company Caller Plus (25%) £12.00 Quote Required** n/a n/a £10.20 Quote Required**<br />

**Caller Plus Commissions<br />

Any connections to Caller Plus tariffs will require a bespoke quotation for commission and may be excluded from Volume Bonus/Ports In Bonus.<br />

Any connections to Caller Plus tariffs will no longer automatically generate a mid-term Banding.<br />

Please contact the Retentions and Funding Department to discuss any Caller Plus tariff opportunities.<br />

BUSINESS REnewal COMMISSIONS<br />

ARPU banding Tariff 12 month commission 18 month commission<br />

24 month<br />

commission<br />

24 month<br />

in-life commission<br />

In-life<br />

eligiblity month<br />

£0 - £9.99 Resign - A n/a n/a n/a n/a n/a<br />

£10 - £14.99 Resign - B n/a £30.00 £55.00 n/a n/a<br />

£15 - £19.99 Resign - C n/a £55.00 £95.00 £40.00 17<br />

£20 - £24.99 Resign - D n/a £70.00 £110.00 £55.00 16<br />

£25 - £29.99 Resign - E n/a £95.00 £150.00 £75.00 15<br />

£30 - £34.99 Resign - F n/a £120.00 £185.00 £90.00 14<br />

£35 - £39.99 Resign - G n/a £140.00 £210.00 £100.00 13<br />

£40 - £44.99 Resign - H n/a £160.00 £240.00 £115.00 13<br />

£45 - £49.99 Resign - I n/a £175.00 £260.00 £125.00 13<br />

£50 - £54.99 Resign - J n/a £195.00 £295.00 £145.00 13<br />

£55 - £59.99 Resign - K n/a £210.00 £310.00 £155.00 13<br />

£60 - £64.99 Resign - L n/a £225.00 £330.00 £165.00 13<br />

£65 - £69.99 Resign - M n/a £235.00 £350.00 £175.00 13<br />

£70 - £74.99 Resign - N n/a £250.00 £370.00 £190.00 12<br />

£75 - £79.99 Resign - O n/a £265.00 £390.00 £210.00 12<br />

£80 - £84.99 Resign - P n/a £280.00 £410.00 £225.00 12<br />

£85 - £89.99 Resign - Q n/a £295.00 £430.00 £240.00 12<br />

£90 - £94.99 Resign - R n/a £305.00 £450.00 £255.00 12<br />

£95+ Resign - S n/a £330.00 £480.00 £270.00 12<br />

Please see the box on page 9 for 50+ connections. The renewal bandings will now be issued every 6 months in March and September, with their eligibility until the end of that 6 month period. In-life<br />

renewals are valid up until month 22 (60 days before the out of commitment date), at which point full-term renewals will come into effect; any contact shortfalls will be added to the new term. The renewal<br />

bonus is not available for SIM Only tariffs or 3, 6 and 12 month Mobile Broadband tariffs. Caller Plus plans do not automatically generate an in-life banding; please speak to <strong>Daisy</strong> <strong>Distribution</strong>’s Retentions<br />

and Funding Department for further information.<br />

Please note that when submitting an in-life renewal request you must ensure that any required bolt-ons / additional services are included on the submitted order and appear on the customer contract. Should<br />

an in-life renewal request be submitted without bolt-ons / additional services it will be assumed that they are not required, regardless of whether the customer currently has these and will be removed from the<br />

existing account.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

11


Vodafone Migration Rules and BlackBerry Licences<br />

£50 PRODUCT BONUS ON ONE NET EXPRESS MIGRATIONS<br />

Vodafone has updated its rules surrounding migrating Voice-Only plans to One Net Express Single and Sharer plans. These rule changes<br />

are designed to recognise a customers true value by paying migrations based on renewal bandings, and in addition a £50 product bonus has<br />

been introduced for the quarter, to further increase the value in moving your existing voice customers to One Net Express. The previous One<br />

Net Express Migration commissions are no longer valid. The updated rules are outlined below.<br />

Migrations from point of connection to earliest in-life resign point<br />

Between the point of connection and the earliest point of in-life resign eligibility, pro-rata claw back of the last commissionable event will<br />

occur*. Thereafter:<br />

- if the last commissible event was acquisition, then full acquisition commission on new 24 month contracts will be paid,<br />

PLUS a £50 product bonus**<br />

- if the last commissionable event was an in-life resign, full in-life renewal banding amounts will be paid on new 24<br />

month contracts PLUS a £50 product bonus**<br />

- if the last commissionable event was a full term resign, full full-term renewal bandings on new 24 month cotnracts<br />

will be paid, PLUS a £50 product bonus.***<br />

Migrations from point of in-life resign eligibility to full term eligibility<br />

- From point of in-life resign eligibility to full term eligibility, no claw back will occur. In-life banding PLUS a £50 product<br />

bonus will be paid.<br />

- From point of full term resign eligibility, no claw back will occur. Full term banding PLUS a £50 product bonus will be<br />

paid.<br />

Business sharer additionals migration commissions<br />

£50 promotional<br />

product bonus<br />

available until<br />

31/12/2012<br />

Tariff 24 month line rental 24 month commission* Business Sharer additional O.N.E<br />

Business Sharer Additional O.N.E Mig £17.50 £150.00 + £40.00<br />

* Please note that the 10+ and Churn bonus is not payable at this point.<br />

** See page 20 for Leader commissions<br />

***All in-life and full term resign bandings can be found on page 12.<br />

Please note that when an existing voice-only customer is migrated over to a One Net Express tariff, a £40 bonus<br />

is available, reflected in the table below.<br />

VODAFONE RED MIGRATION RULES<br />

Vodafone Red Tariffs are intended for SoHo customers only and are not an alternative to Sharer Plans. Any customer seeking to move from<br />

a Sharer to a Single User Plan can only be done with prior authorisation, in line with the following:<br />

• In Contract: Existing Single User customers can move up the tariff ladder at any point in contract. This is defined as moving to a plan<br />

with the same or higher contracted line rental. No commission is payable for an In Contract Migration.<br />

• In Life Renewal: Existing Single User customers are permitted to drop one place down the tariff ladder when migrating to a Vodafone<br />

Red plan at their In-Life point. An In-Life Renewal banding will be paid, but not additional commission.<br />

• Full Term Renewal: Existing Single User customers can migrate to any Vodafone Red tariff. A Full Term Renewal commission will be<br />

paid according to the banding.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

12


Vodafone VAS Commissions<br />

£60 bonus for all O.n.e Sharers<br />

See page 6 for full details on this bonus.<br />

BUSINESS SHARER VAS COMMISSIONS<br />

Tariff Line rental Commission<br />

Tariff Line rental Commission<br />

DATA<br />

Standard Data 500MB £5.00 £90.00<br />

Standard Data 1GB £8.40 £103.50<br />

Standard Data 2GB £15.50 £130.50<br />

Standard Data 3GB £22.00 £175.50<br />

BIS 500MB £5.00 £90.00<br />

BIS 1GB £8.40 £103.50<br />

BIS 2GB £15.50 £130.50<br />

BIS 3GB £22.00 £175.50<br />

BES Express 500MB £2.50 £18.00<br />

BES Express 1GB £2.50 £18.00<br />

BES Express 2GB £2.50 £18.00<br />

BES Express 3GB £2.50 £18.00<br />

BES 500MB £20.00 £184.50<br />

BES 1GB £22.50 £216.00<br />

BES 2GB £26.75 £243.00<br />

BES 3GB £30.00 £265.50<br />

ONE NET EXPRESS<br />

One Net Express Landline £10.00 £63.00<br />

One Net Express Hunt Group £10.00 £63.00<br />

ROAMING<br />

100 International Minute £15.00 £9.00<br />

SHARED TEXTS<br />

Business Sharer Text 9500 £95.00 £102.60<br />

Business Sharer Text 10000 £100.00 £108.00<br />

Business Sharer Text 10500 £105.00 £113.40<br />

Business Sharer Text 11000 £110.00 £118.80<br />

Business Sharer Text 11500 £115.00 £124.20<br />

Business Sharer Text 12000 £120.00 £129.60<br />

Business Sharer Text 12500 £125.00 £135.00<br />

Business Sharer Text 13000 £130.00 £140.40<br />

Business Sharer Text 13500 £135.00 £145.80<br />

Business Sharer Text 14000 £140.00 £151.20<br />

Business Sharer Text 14500 £145.00 £156.60<br />

Business Sharer Text 15000 £150.00 £162.00<br />

Business Sharer Text 16000 £160.00 £172.80<br />

Business Sharer Text 17000 £170.00 £183.60<br />

Business Sharer Text 18000 £180.00 £194.40<br />

Business Sharer Text 19000 £190.00 £205.20<br />

Business Sharer Text 20000 £200.00 £216.00<br />

Business Sharer Text 21000 £210.00 £226.80<br />

Business Sharer Text 22000 £220.00 £237.60<br />

Business Sharer Text 23000 £230.00 £248.40<br />

Business Sharer Text 24000 £240.00 £259.20<br />

Business Sharer Text 25000 £250.00 £270.00<br />

Data Sharer Bundle 5GB £50.00 £540.00<br />

Data Sharer Bundle 8GB £80.00 £855.00<br />

Tariff Line rental Commission<br />

SHARED TEXTS<br />

Business Sharer Text 500 £5.00 £5.40<br />

Business Sharer Text 1000 £10.00 £10.80<br />

Business Sharer Text 1500 £15.00 £16.20<br />

Business Sharer Text 2000 £20.00 £21.60<br />

Business Sharer Text 2500 £25.00 £27.00<br />

Business Sharer Text 3000 £30.00 £32.40<br />

Business Sharer Text 3500 £35.00 £37.80<br />

Business Sharer Text 4000 £40.00 £43.20<br />

Business Sharer Text 4500 £45.00 £48.60<br />

Business Sharer Text 5000 £50.00 £54.00<br />

Data Sharer Bundle 10GB £100.00 £1,057.50<br />

Data Sharer Bundle 15GB £150.00 £1,588.50<br />

Data Sharer Bundle 20GB £200.00 £2,115.00<br />

Data Sharer Bundle 30GB £300.00 £3,177.00<br />

Data Sharer Bundle 45GB £450.00 £4,765.50<br />

Data Sharer Bundle 50GB £500.00 £5,292.00<br />

Data Sharer Bundle 70GB £700.00 £7,411.50<br />

Data Sharer Bundle 100GB £1,000.00 * Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Data Sharer Bundle 150GB £1,500.00 * Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Data Sharer Bundle 200GB £2,000.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

BES Sharer £10.00 £72.00<br />

BESX Sharer £2.50 £18.00<br />

Business Sharer Text 5500 £55.00 £59.40<br />

Business Sharer Text 6000 £60.00 £64.80<br />

Business Sharer Text 6500 £65.00 £70.20<br />

Business Sharer Text 7000 £70.00 £75.60<br />

Business Sharer Text 7500 £75.00 £81.00<br />

Business Sharer Text 8000 £80.00 £86.40<br />

Business Sharer Text 8500 £85.00 £91.80<br />

Business Sharer Text 9000 £90.00 £97.20<br />

Please see the box on page 22 for 50+ connections. Any data and email bolt-ons added midcontract<br />

will be paid a pro-rated amount based on the commissions above.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

13


Vodafone VAS & Data Only Commissions<br />

4% Rev SHARE FOR PERFECT PARTNERS<br />

See page 6 for full details on this bonus.<br />

BUSINESS SINGLE VAS COMMISSIONS<br />

NEW<br />

Tariff Line rental Commission<br />

DATA<br />

Standard Data 500MB Sim Only £5.00 £45.00<br />

Standard Data 500MB (18) £5.00 £67.50<br />

Standard Data 500MB (24) £5.00 £90.00<br />

Standard Data 1GB Sim Only £8.40 £51.75<br />

Standard Data 1GB (18) £8.40 £76.50<br />

Standard Data 1GB (24) £8.40 £103.50<br />

Standard Data 2GB Sim Only £15.50 £65.25<br />

Standard Data 2GB (18) £15.50 £94.50<br />

Standard Data 2GB (24) £15.50 £130.50<br />

Standard Data 3GB Sim Only £22.00 £87.75<br />

Standard Data 3GB (18) £22.00 £130.50<br />

Standard Data 3GB (24) £22.00 £175.50<br />

BES<br />

BES Single (18) £15.00 £67.50<br />

BES Single (24) £15.00 £135.00<br />

BES Sim Only £15.00 £31.50<br />

Tariff Line rental Commission<br />

EXTRAS<br />

Business Single 1 Extra Sim Only £5.00 £4.50<br />

Business Single 1 Extra £5.00 £9.00<br />

Business Single 2 Extras Sim Only £7.50 £6.75<br />

Business Single 2 Extras £7.50 £13.50<br />

ONE NET EXPRESS<br />

One Net Express Landline Sim Only £10.00 £31.50<br />

One Net Express Landline (18) £10.00 £45.00<br />

One Net Express Landline (24) £10.00 £63.00<br />

One Net Express Hunt Group Sim Only £10.00 £4.50<br />

One Net Express Hunt Group (18) £10.00 £6.75<br />

One Net Express Hunt Group (24) £10.00 £9.00<br />

One Net Express Auto Attendant Sim Only £10.00 £4.50<br />

One Net Express Auto Attendant Group (18) £10.00 £6.75<br />

One Net Express Auto Attendant (24) £10.00 £9.00<br />

Please see the box on page 9 for 50+ connections. Any data and email bolt-ons added midcontract<br />

will be paid a pro-rated amount based on the commissions above.<br />

CALLER PLUS VAS COMMISSIONS<br />

Tariff Line rental Commission<br />

DATA<br />

BlackBerry Enterprise Service 500MB £25.00 £85.50<br />

BlackBerry Enterprise Service 500MB (24) £25.00 £171.00<br />

BlackBerry Enterprise Service 5GB £37.50 £117.00<br />

BlackBerry Enterprise Service 5GB (24) £37.50 £220.50<br />

BlackBerry Internet Solution 500MB £10.00 £36.00<br />

BlackBerry Internet Solution 500MB (24) £10.00 £67.50<br />

BlackBerry Internet Solution 5GB £22.50 £90.00<br />

BlackBerry Internet Solution 5GB (24) £22.50 £126.00<br />

BES Express 500MB (requires BIS) £2.50 £18.00<br />

BES Express 500MB (24) (requires BIS) £2.50 £18.00<br />

BES Express 5GB (requires BIS) £2.50 £18.00<br />

BES Express 5GB (24) (requires BIS) £2.50 £18.00<br />

Standard Data 500MB £7.50 £45.00<br />

Tariff Line rental Commission<br />

DATA<br />

Standard Data 5GB £18.00 £85.50<br />

Standard Data 5GB (24) £18.00 £117.00<br />

Vodafone Email Plus 500MB £10.00 £36.00<br />

Vodafone Email Plus 500MB (24) £10.00 £76.50<br />

Vodafone Email Plus 5GB £22.50 £81.00<br />

Vodafone Email Plus 5GB (24) £22.50 £162.00<br />

Windows Mobile 500MB £12.50 £36.00<br />

Windows Mobile 500MB (24) £12.50 £81.00<br />

Windows Mobile 5GB £25.00 £76.50<br />

Windows Mobile 5GB (24) £25.00 £162.00<br />

TEXT<br />

Text 100 £3.00 £4.50<br />

Text Max £5.00 £9.00*<br />

Standard Data 500MB (24) £7.50 £58.50<br />

Please see the box on page 9 for 50+ connections. Any data and email bolt-ons added mid-contract will be paid a pro-rated amount based on the commissions above. *Only payable at point of connection<br />

and is not payable on resigns or upgrades.<br />

DATA ONLY COMMISSIONS<br />

Tariff<br />

Line<br />

rental<br />

Commission*<br />

Tariff<br />

Line<br />

rental<br />

Commission*<br />

Tariff<br />

Line<br />

rental<br />

Commission*<br />

Mobile Broadband Standby (3) £3.00 £0.00 Mobile Broadband Casual (24) £5.00 £20.00 Mobile Broadband Constant £19.00 £45.00<br />

Mobile Broadband Standby £3.00 £0.00 Mobile Broadband Connected (3) £12.50 £0.00 Mobile Broadband Constant (24) £19.00 £180.00<br />

Mobile Broadband Standby (24) £3.00 £0.00 Mobile Broadband Connected £12.50 £0.00 Mobile Broadband Euro Traveller £36.50 £65.00<br />

Mobile Broadband Casual (3) £5.00 £0.00 Mobile Broadband Connected (24) £12.50 £125.00 Mobile Broadband World Traveller £95.00 £170.00<br />

Mobile Broadband Casual £5.00 £0.00 Mobile Broadband Constant (3) £19.00 £0.00<br />

See page 9 for 50+ connections. *Commission figures shown<br />

include £10 SIM rebate.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

14


Vodafone VAS Commissions and Handsets<br />

£60 bonus for all O.n.e Sharers<br />

See page 6 for full details on this bonus.<br />

VODAFONE RED VAS COMMISSIONS<br />

NEW<br />

Tariff Line rental Commission* Tariff Line rental Commission*<br />

Data Single Bundle 250MB £5.00 £36.00 Red BES Express £2.50 £18.00<br />

Data Single Bundle 500MB £7.08 £54.00 100 MMS £2.09 £4.50<br />

Data Single Bundle 1GB £10.00 £76.50 100 International Texts £4.17 £13.50<br />

Data Single Bundle 2GB £15.83 £121.50 Additional Landline Number £10.00 £63.00<br />

Data Single Bundle 3GB £22.92 £171.00 Multi User Hunt Group £10.00 £9.00<br />

Data Single Bundle 5GB £38.50 £292.50 Auto Attendant £10.00 £9.00<br />

Handset Prices<br />

Handset<br />

Trade price (ex VAT)<br />

Handset<br />

Trade price (ex VAT)<br />

BLACKBERRY<br />

HTC<br />

BlackBerry Curve 8520 £119.00<br />

BlackBerry Curve 9320 £145.00<br />

BlackBerry Curve 9360 £196.00<br />

BlackBerry Bold 9790 £249.00<br />

BlackBerry Bold 9900 Black/White<br />

t t£314.00<br />

APPLE (available via a fulfilment model with <strong>Daisy</strong> <strong>Distribution</strong>)<br />

Apple iPhone 4 8GB £375.00<br />

Apple iPhone 4S 16GB £444.00<br />

Apple iPhone 4S 32GB £518.00<br />

Apple iPhone 4S 64GB £592.00<br />

Apple iPhone 5 16GB £454.60<br />

Aplpe iPhone 5 32GB £518.20<br />

Apple iPhone 5 64GB £592.40<br />

NOKIA<br />

Nokia Lumia 800<br />

Nokia Lumia 610<br />

Huawei<br />

t t£225.00<br />

t t£140.00<br />

Huawei Ascend G300 White/Silver £142.00<br />

HTC One S £317.00<br />

HTC One V £188.00<br />

HTC One X £385.00<br />

HTC Desire C £153.00<br />

SAMSUNG<br />

Samsung Galaxy Note £353.00<br />

Samsung Galaxy S2 £309.00<br />

Samsung Galaxy SIII 16GB Blue £400.00<br />

Samsung Galaxy SIII 16GB White<br />

t t£375.00<br />

Samsung Galaxy Tab 2 10.1 £378.00<br />

Samsung Galaxy Note 2 Silver/White £491.00<br />

MODEMS<br />

K3772 White £30.00<br />

K4511 Black £49.00<br />

R205 £59.00<br />

VODAFONE ACCESS GATEWAY<br />

Sure Signal V2 £55.00<br />

VODAFONE ONE NET<br />

Huawei F610 3G Desk Phone £85.00<br />

BlackBerry Licences<br />

BES Licensing (CAL’s) Price (ex VAT) BES Licensing (CAL’s) Price (ex VAT)<br />

BES 5.0 Microsoft Exchange £2,300.00 BES CAL - 1 User £52.90<br />

BES 5.0 IBM Lotus Domino £2,300.00 BES CAL - 10 User £52.90<br />

BES 4.1 for Novell Groupwise £2,300.00 BES CAL - 50 User £52.90<br />

BES 5.0 Microsoft Exchange (1 User) £1,667.50 BES 5.0 Microsoft Exchange - (one time upgrade) £500.25<br />

BES 5.0 IBM Lotus Domino (1 User) £1,667.50 BES 5.0 IBM Lotus Domino - (one time upgrade) £500.25<br />

BES 4.1 for Novell Groupwise (1 User) £1,667.50 BES Trade-Up Key £1,667.50<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

15


Commissions Update<br />

£60 nEW cONNECTION BONUS<br />

Earn bonuses for keeping your churn percentage down!<br />

• Sub-10% = £20 additional bonus*<br />

• 11-15% = £10 additional bonus*<br />

*Bonuses paid on all new voice connections back to connection 1 subject to a minimum 10+ monthly threshold.<br />

PLUS! This is paid in addition to the £40 connection bonus, meaning £60 available!<br />

NEW<br />

landline ipad incentive<br />

If we can’t save your customers money on their landline bills, we will give them an iPad! See overleaf for details.<br />

£50 Landline Bonus - EXTENDED<br />

Get £50 with every O2 landline or Business Broadband connection! So if you connect 15+ channels of ISDN 30, you can earn £750! Available until<br />

31/12/2012.<br />

£5 a month* for all company calls!<br />

O2 Business Zone is a great value service for low cost calling within a company on one price plan. This is available for mobiles and landlines. For<br />

commissions and applicable tariffs see page 23.<br />

*Excluding VAT, per mobile/landline.<br />

LOW ENTRY TARIFFS EXTENDED FOR Q4<br />

Business Single 50 & 100 extended until 31/12/2012 - perfect for customers with low usage who want to control their spend. See page 18 for details.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

16


•We can save your<br />

customers<br />

money<br />

<strong>Daisy</strong> <strong>Distribution</strong> and O2 are so confident<br />

that we can save your customers money on<br />

their landline bills that if we can’t reduce<br />

their spend we will give them a FREE<br />

iPad!**<br />

... and if we cant,<br />

we’ll give them<br />

*<br />

an iPad!<br />

Plus! Every landline bill received for analysis<br />

will be entered into a prize draw to win<br />

£1000 in holiday vouchers!<br />

Offer available 01/10/2012 – 30/11/2012<br />

Call:<br />

07973 349 401<br />

for more<br />

information!<br />

What to do:<br />

1. Collect your customer’s last 3 months landline bills.<br />

2. Send bills to landline@daisydistribution.com with<br />

accompanying registration form, available via the <strong>Daisy</strong><br />

<strong>Partner</strong> Portal.<br />

What happens next?<br />

• All bills will be analysed by Tariffcom within 72 hours.<br />

• <strong>Partner</strong>s will be contacted with the results<br />

• The winner of the prize draw will be announced, and<br />

relevant partner will be informed on 10/12/2012.<br />

* • Offer applies to customers with a minimum of 10 channels of either ISDN2 or ISDN30 service<br />

• Existing service must be an RRP service. Discounted rates will be excluded<br />

• Saving will be based on the comparable O2 committed rates<br />

**• 1 iPad per customer<br />

• New 16GB WiFi iPad device in either black or white subject to availability<br />

• No alternative award will be offered.<br />

For more information, please contact Steve Cox at <strong>Daisy</strong> <strong>Distribution</strong> on<br />

07973349401, or email steve.cox@daisydistribution.com


O2 Business New & Resign Advances<br />

Up to an additional £20 volume bonus for


O2 Business Resign Advances<br />

Up to an additional £20 volume bonus for


O2 Business Resign Advances<br />

Up to an additional £20 volume bonus for


O2 Business SIM Only & Broadbands<br />

Up to an additional £20 volume bonus for


O2 BlackBerry & Data Advances<br />

Up to an additional £20 volume bonus for


O2 Business Bolt On Advances<br />

Up to an additional £20 volume bonus for


O2 Landline Advances<br />

Up to an additional £20 volume bonus for


Commissions Update<br />

NEW<br />

Low entry price points with orange solo<br />

Orange has introduced new lower entry points on Solo Tariffs from 01/10/2012;<br />

• Orange Business Solo 15 - £15<br />

• Orange Business Solo 20 - £20<br />

These are available on 24 month contracts. For commissions see page 27.<br />

new HANDSET BONUS AVAILABLE<br />

A £10 handset bonus is payable for all new connections made with Orange variant devices.<br />

Commission changes<br />

Orange has adjusted some of its commissions accross its Business Sense, Business Solo and SIM only plans.<br />

Please check the commision tables for full details.<br />

IMPROVE YOUR CASH FLOW WITH FULL REVENUE SHARE<br />

<strong>Daisy</strong> <strong>Distribution</strong> pays full contract revenue share on Orange; 30% on new connections, 25% on resigns:<br />

12 month contract = 12 month revenue advance<br />

18 month contract = 18 month revenue advance<br />

24 month contract = 24 month revenue advance<br />

Out of commitment revenue share once the individual mobile number reaches payback. Thereafter, revenue share will be paid monthly until contract end/recomitment.<br />

FINISHED/ENDED<br />

• Half price Solo 55 promotion<br />

• 50% SIM Only promotion<br />

• Orange Care - no longer available for connection<br />

• Cash advances for Tethering and BlackBerry VAS<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

25


Orange New Business Commissions<br />

Prepay to Contract Migrations - Please note that Prepay to contract migrations attract full talkplan commission.<br />

SHARER AIRTIME CREDIT BUNDLES (applicable on upgrade or acquisition)<br />

Bundle<br />

Customer saving over<br />

contract Life<br />

Commission<br />

Bundle<br />

Customer saving over<br />

contract Life<br />

Commission<br />

Sharer Airtime Bundle - £1 £12.00 -£8.00 Sharer Airtime Bundle - £3 (24) £72.00 -£50.00<br />

Sharer Airtime Bundle - £1 (18) £18.00 -£13.00 Sharer Airtime Bundle - £4 £48.00 -£34.00<br />

Sharer Airtime Bundle - £1 (24) £24.00 -£17.00 Sharer Airtime Bundle - £4 (18) £72.00 -£50.00<br />

Sharer Airtime Bundle - £2 £24.00 -£17.00 Sharer Airtime Bundle - £4 (24) £96.00 -£67.00<br />

Sharer Airtime Bundle - £2 (18) £36.00 -£25.00 Sharer Airtime Bundle - £5 £60.00 -£42.00<br />

Sharer Airtime Bundle - £2 (24) £48.00 -£34.00 Sharer Airtime Bundle - £5 (18) £90.00 -£63.00<br />

Sharer Airtime Bundle - £3 £36.00 -£25.00 Sharer Airtime Bundle - £5 (24) £120.00 -£84.00<br />

Sharer Airtime Bundle - £3 (18) £54.00 -£38.00<br />

These give the ability to discount the sharers with the application of an airtime credit bundle, for example, a 24 month sharer at £15 will be discounted down to £12 with total airtime across 24 months per sharer<br />

amounting to £72 as shown above, subject to a clawback in commission of £50. For full T&C’s please view the Knowledge Bank section of the <strong>Daisy</strong> <strong>Partner</strong> Portal.<br />

Business 12 Month Commissions<br />

Tariff 12 month line rental 12 month commission 12 months revenue advance 12 month total<br />

Flexible Workforce £25.00 £0.00 £0.00 £0.00<br />

Business 18 Month Commissions<br />

18<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff 18 month line rental 18 month commission 18 months revenue advance 18 month total<br />

Business Sense 500 £31.05 £112.00 £167.67 £279.67<br />

Business Sense 750 £41.40 £156.00 £223.56 £379.56<br />

Business Sense 1000 £51.75 £168.00 £279.45 £447.45<br />

Business Sense 1500 £77.62 £233.00 £419.15 £652.15<br />

Business Sense 2000 £87.97 £304.00 £475.04 £779.04<br />

Business Sense 3000 £124.20 £398.00 £670.68 £1,068.68<br />

Business Sense 4000 £160.42 £538.00 £866.27 £1,404.27<br />

Business Sense 5000 £191.47 £609.00 £1,033.94 £1,642.94<br />

Business Sense 7000 £284.62 £851.00 £1,536.95 £2,387.95<br />

Business Sense 10000 £388.12 £1,097.00 £2,095.85 £3,192.85<br />

Business Sense 12000 £465.75 £1,380.00 £2,515.05 £3,895.05<br />

Business Sense 15000 £569.25 £1,848.00 £3,073.95 £4,921.95<br />

Business Sense 20000 £750.37 £2,435.00 £4,052.00 £6,487.00<br />

Business Sense 25000 £931.50 £3,198.00 £5,030.10 £8,228.10<br />

Business Sense 35000 £1,293.75 £4,399.00 £6,986.25 £11,385.25<br />

Business Sense 45000 £1,656.00 £5,583.00 £8,942.40 £14,525.40<br />

Business Sense 65000 £2,173.50 £7,471.00 £11,736.90 £19,207.90<br />

Business Sense 75000 £2,716.87 £9,453.00 £14,671.10 £24,124.10<br />

Business Sense 100000 £3,622.50 £12,757.00 £19,561.50 £32,318.50<br />

Business Sense Sharer £15.52 £94.00 £83.81 £177.81<br />

New connections made with an Orange branded handset will receive an additional £10 bonus as per the handset table on page 37.*<br />

The main elements of the new plan are, that for every new connection you will receive an upfront talkplan bonus, an advance at 30% of the revenue share for a committed term, an inclusive handset bonus, a<br />

guaranteed volume bonus, plus a further 30% of all additional bill spend. £30 revenue share of monthly billed revenue will be paid as soon as the revenue share advance has been repaid.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

26


Orange New Business Commissions<br />

Business 24 Month Commissions<br />

24<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff 24 month line rental 24 month commission 24 months revenue advance 24 month total<br />

Business Solo 15 £15.00 £48.00 £108.00 £156.00<br />

Business Solo 20 £20.00 £83.00 £144.00 £227.00<br />

Business Solo 25 £25.00 £153.00 £180.00 £333.00<br />

Business Solo 30 £30.00 £188.00 £216.00 £404.00<br />

Business Solo 35 £35.00 £213.00 £252.00 £465.00<br />

Business Solo 40 £40.00 £248.00 £288.00 £536.00<br />

Business Sense 500 £31.05 £243.00 £223.56 £466.56<br />

Business Sense 750 £41.40 £323.00 £298.08 £621.08<br />

Business Sense 1000 £51.75 £361.00 £372.60 £733.60<br />

Business Sense 1500 £77.62 £417.00 £558.86 £975.86<br />

Business Sense 2000 £87.97 £541.00 £633.38 £1,174.38<br />

Business Sense 3000 £124.20 £717.00 £894.24 £1,611.24<br />

Business Sense 4000 £160.42 £900.00 £1,155.02 £2,055.02<br />

Business Sense 5000 £191.47 £1,046.00 £1,378.58 £2,424.58<br />

Business Sense 7000 £284.62 £1,541.00 £2,049.26 £3,590.26<br />

Business Sense 10000 £388.12 £1,915.00 £2,794.46 £4,709.46<br />

Business Sense 12000 £465.75 £2,286.00 £3,353.40 £5,639.40<br />

Business Sense 15000 £569.25 £3,110.00 £4,098.60 £7,208.60<br />

Business Sense 20000 £750.37 £3,955.00 £5,402.66 £9,357.66<br />

Business Sense 25000 £931.50 £4,922.00 £6,706.80 £11,628.80<br />

Business Sense 35000 £1,293.75 £7,090.00 £9,315.00 £16,405.00<br />

Business Sense 45000 £1,656.00 £8,743.00 £11,923.20 £20,666.20<br />

Business Sense 65000 £2,173.50 £11,618.00 £15,649.20 £27,267.20<br />

Business Sense 75000 £2,716.87 £14,637.00 £19,561.46 £34,198.46<br />

Business Sense 100000 £3,622.50 £19,669.00 £26,082.00 £45,751.00<br />

Business Sense Sharer £15.52 £132.00 £111.74 £243.74<br />

New connections made with an Orange branded handset will receive an additional £10 bonus as per the handset table on page 37.*<br />

Business 24 Month Corporate Commissions<br />

24<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff 24 month line rental 24 month commission 24 months cash advance 24 month total<br />

Corporate 48000 £1,500.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £10,800.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 53000 £1,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £11,520.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 59000 £1,800.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £12,960.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 65000 £1,950.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £14,040.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 72000 £2,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £15,480.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 80000 £2,400.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £17,280.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 90000 £2,700.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £19,440.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 101000 £3,000.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £21,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 114000 £3,350.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £24,120.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 128000 £3,700.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £26,640.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 144000 £4,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £29,880.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 162000 £4,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £33,120.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 182000 £5,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £37,080.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 200000 £5,645.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £40,644.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 225000 £6,333.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £45,597.60 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 250000 £7,020.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £50,544.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 300000 £8,395.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £60,444.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate Sharer £14.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £100.80 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

*Please contact <strong>Daisy</strong> <strong>Distribution</strong> Retentions and Funding Department for commission details. New connections made with an Orange branded handset will receive an additional £10 bonus as per the handset table<br />

on page 37.*<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

27


Orange New Business Commissions<br />

Business SIM Only<br />

Tariff Line rental Commission Ongoing commission (% of MBR)<br />

Sim Only £15 (Rolling) £15.00 £2.50 30%<br />

Sim Only £20 (Rolling) £20.00 £4.50 30%<br />

Sim Only £25 (Rolling) £25.00 £6.50 30%<br />

Sim Only £30 (Rolling) £30.00 £8.50 30%<br />

Sim Only £35 (Rolling) £35.00 £10.50 30%<br />

Sim Only £40 (Rolling) £40.00 £12.50 30%<br />

Sim Only £10 (12) £10.00 £20.00 30%<br />

Sim Only £15 (12) £15.00 £35.00 30%<br />

Sim Only £20 (12) £20.00 £45.00 30%<br />

Sim Only £25 (12) £25.00 £55.00 30%<br />

Sim Only £30 (12) £30.00 £65.00 30%<br />

Sim Only £35 (12) £35.00 £75.00 30%<br />

Please Note: Where the commission for an Orange new connection (new numbers being connected to the network that are not being ported in from another network) exceeds £5000 net of the cost of the kit,<br />

we will withhold 50% of the commission for a period of 3 months. For commissions that exceed £50,000 or are for ‘own use’ please refer directly to our Finance department.<br />

Orange Business Upgrade Commissions<br />

Make sure you get paid the correct Orange Upgrade Commission<br />

In order to get paid the correct upgrade commission on Orange Pay Monthly Business Tariffs for Corporate Business (50+ employees), please note the<br />

tariff clarification must be changed to large business tariff prior to the upgrade being done.<br />

Any customers with 50+ employees should not be on any Small Business tariff (1-48 employees) and it is down to the dealership at point of connection<br />

to make sure the business customer is on the correct scale. Failing this your commission will be paid as small business, and future account queries<br />

will not be looked into.<br />

Small Business Upgrades - 1- 49 Employees<br />

Tariff 12 month commission 18 month commission 24 month commission<br />

SME Upgrade - Band 1 -£12.00 £6.00 £24.00<br />

SME Upgrade - Band 2 £55.00 £114.00 s s£181.00<br />

SME Upgrade - Band 3 £74.00 £148.00 s s£231.00<br />

SME Upgrade - Band 4 £86.00 £162.00 £267.00<br />

SME Upgrade - Band 5 £138.00 £187.00 £319.00<br />

How Small Business Upgrades Work<br />

The commission payable for Small Business Upgrades is as follows:<br />

SME Upgrade band commission, as per above table PLUS<br />

Revenue share advance as per upgrade commission tables PLUS<br />

25% revenue share ongoing on total monthly bill once advance amount is repaid<br />

For example:<br />

SME Band 3 (18) = £148.00<br />

Business Solo 60 (18) = £270.00<br />

Total = £418.00<br />

Plus 25% revenue share<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

28


Orange Business Upgrade Commissions<br />

Business Upgrades & RENEWALS (NON HANDSET UPGRADES) - 12 Month Commissions<br />

12<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff<br />

12 month<br />

line rental<br />

12 month upgrade<br />

commission<br />

(50+ Corporate only)<br />

Upgrades<br />

12 months upgrade<br />

revenue advance<br />

(50+ Corporate and<br />

Small Business 1-49 only)<br />

12 month upgrade total<br />

(50+ Corporate only)<br />

12 month renewal<br />

commission<br />

Renewals (Non Handset Upgrades)<br />

(50+ Corporate and Small Business 1-49 only)<br />

12 months renewal<br />

revenue advance<br />

12 month<br />

renewal total<br />

Business Sense 400 £31.05 £6.00 £93.15 £99.15 -£4.00 £93.15 £89.15<br />

Business Sense 600 £41.40 £18.00 £124.20 £142.20 £8.00 £124.20 £132.20<br />

Business Sense 800 £51.75 £30.00 £155.25 £185.25 £20.00 £155.25 £175.25<br />

Business Sense 1200 £77.62 £28.00 £232.86 £260.86 £18.00 £232.86 £250.86<br />

Business Sense 1600 £87.97 £47.00 £263.91 £310.91 £37.00 £263.91 £300.91<br />

Business Sense 2400 £124.20 £82.00 £372.60 £454.60 £72.00 £372.60 £444.60<br />

Business Sense 3200 £160.42 £107.00 £481.26 £588.26 £97.00 £481.26 £578.26<br />

Business Sense 4000 £191.47 £126.00 £574.41 £700.41 £116.00 £574.41 £690.41<br />

Business Sense 5600 £284.62 £228.00 £853.86 £1,081.86 £218.00 £853.86 £1,071.86<br />

Business Sense 8000 £388.12 £263.00 £1,164.36 £1,427.36 £253.00 £1,164.36 £1,417.36<br />

Business Sense 9600 £465.75 £340.00 £1,397.25 £1,737.25 £330.00 £1,397.25 £1,727.25<br />

Business Sense 12000 £569.25 £466.00 £1,707.75 £2,173.75 £456.00 £1,707.75 £2,163.75<br />

Business Sense 16000 £750.37 £478.00 £2,251.11 £2,729.11 £468.00 £2,251.11 £2,719.11<br />

Business Sense 20000 £931.50 £643.00 £2,794.50 £3,437.50 £633.00 £2,794.50 £3,427.50<br />

Business Sense 28000 £1,293.75 £872.00 £3,881.25 £4,753.25 £862.00 £3,881.25 £4,743.25<br />

Business Sense 36000 £1,656.00 £1,186.00 £4,968.00 £6,154.00 £1,176.00 £4,968.00 £6,144.00<br />

Business Sense 48000 £2,173.50 £1,625.00 £6,520.50 £8,145.50 £1,615.00 £6,520.50 £8,135.50<br />

Business Sense 65000 £2,716.87 £2,105.00 £8,150.61 £10,255.61 £2,095.00 £8,150.61 £10,245.61<br />

Business Sense 80000 £3,622.50 £2,850.00 £10,867.50 £13,717.50 £2,840.00 £10,867.50 £13,707.50<br />

Business Sense Sharer £15.52 £55.00 £46.56 £101.56 £45.00 £46.56 £91.56<br />

Business UpgradeS & RENEWALS (NON HANDSET UPGRADES) - 18 Month Commissions<br />

18<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff<br />

18 month<br />

line rental<br />

18 month upgrade<br />

commission<br />

(50+ Corporate only)<br />

Upgrades<br />

18 months upgrade<br />

revenue advance<br />

(50+ Corporate and<br />

Small Business 1-49 only)<br />

18 month upgrade total<br />

(50+ Corporate only)<br />

18 month renewal<br />

commission<br />

Renewals (Non Handset Upgrades)<br />

(50+ Corporate and Small Business 1-49 only)<br />

18 months renewal<br />

revenue advance<br />

18 month<br />

renewal total<br />

Business Sense 500 £31.05 £64.00 £139.73 £203.73 £54.00 £139.73 £193.73<br />

Business Sense 750 £41.40 £91.00 £186.30 £277.30 £81.00 £186.30 £267.30<br />

Business Sense 1000 £51.75 £99.00 £232.88 £331.88 £89.00 £232.88 £321.88<br />

Business Sense 1500 £77.62 £138.00 £349.29 £487.29 £128.00 £349.29 £477.29<br />

Business Sense 2000 £87.97 £181.00 £395.87 £576.87 £171.00 £395.87 £566.87<br />

Business Sense 3000 £124.20 £243.00 £558.90 £801.90 £233.00 £558.90 £791.90<br />

Business Sense 4000 £160.42 £327.00 £721.89 £1,048.89 £317.00 £721.89 £1,038.89<br />

Business Sense 5000 £191.47 £370.00 £861.62 £1,231.62 £360.00 £861.62 £1,221.62<br />

Business Sense 7000 £284.62 £565.00 £1,280.79 £1,845.79 £555.00 £1,280.79 £1,835.79<br />

Business Sense 10000 £388.12 £712.00 £1,746.54 £2,458.54 £702.00 £1,746.54 £2,448.54<br />

Business Sense 12000 £465.75 £882.00 £2,095.88 £2,977.88 £872.00 £2,095.88 £2,967.88<br />

Business Sense 15000 £569.25 £972.00 £2,561.63 £3,533.63 £962.00 £2,561.63 £3,523.63<br />

Business Sense 20000 £750.37 £1,272.00 £3,376.67 £4,648.67 £1,262.00 £3,376.67 £4,638.67<br />

Business Sense 25000 £931.50 £1,630.00 £4,191.75 £5,821.75 £1,620.00 £4,191.75 £5,811.75<br />

Business Sense 35000 £1,293.75 £2,242.00 £5,821.88 £8,063.88 £2,232.00 £5,821.88 £8,053.88<br />

Business Sense 45000 £1,656.00 £2,857.00 £7,452.00 £10,309.00 £2,847.00 £7,452.00 £10,299.00<br />

Business Sense 65000 £2,173.50 £3,795.00 £9,780.75 £13,575.75 £3,785.00 £9,780.75 £13,565.75<br />

Business Sense 75000 £2,716.87 £4,805.00 £12,225.92 £17,030.92 £4,795.00 £12,225.92 £17,020.92<br />

Business Sense 100000 £3,622.50 £6,500.00 £16,301.25 £22,801.25 £6,490.00 £16,301.25 £22,791.25<br />

Business Sense Sharer £15.52 £92.50 £69.84 £162.34 £82.50 £69.84 £152.34<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

29


Orange Business Upgrade Commissions<br />

Business UpgradeS & RENEWALS (NON HANDSET UPGRADES) - 24 Month Commissions<br />

24<br />

MONTH<br />

ADVANCE<br />

NOW PAID<br />

Tariff<br />

24 month<br />

line rental<br />

24 month upgrade<br />

commission<br />

(50+ Corporate only)<br />

Upgrades<br />

24 months upgrade<br />

revenue advance<br />

(50+ Corporate and<br />

Small Business 1-49 only)<br />

24 month upgrade<br />

total<br />

(50+ Corporate only)<br />

24 month renewal<br />

commission<br />

Renewals (Non Handset Upgrades)<br />

(50+ Corporate and Small Business 1-49 only)<br />

24 months renewal<br />

revenue advance<br />

24 month renewal<br />

total<br />

Business Solo 15 £15.00 £19.00 £90.00 £109.00 £9.00 £90.00 £99.00<br />

Business Solo 20 £20.00 £54.00 £120.00 £174.00 £44.00 £120.00 £164.00<br />

Business Solo 25 £25.00 £126.00 £150.00 £276.00 £116.00 £150.00 £266.00<br />

Business Solo 30 £30.00 £159.00 £180.00 £339.00 £149.00 £180.00 £329.00<br />

Business Solo 35 £35.00 £184.00 £210.00 £394.00 £174.00 £210.00 £384.00<br />

Business Solo 40 £40.00 £219.00 £240.00 £459.00 £209.00 £240.00 £449.00<br />

Business Sense 500 £31.05 £171.00 £186.30 £357.30 £161.00 £186.30 £347.30<br />

Business Sense 750 £41.40 £226.00 £248.40 £474.40 £216.00 £248.40 £464.40<br />

Business Sense 1000 £51.75 £256.00 £310.50 £566.50 £246.00 £310.50 £556.50<br />

Business Sense 1500 £77.62 £295.00 £465.72 £760.72 £285.00 £465.72 £750.72<br />

Business Sense 2000 £87.97 £381.00 £527.82 £908.82 £371.00 £527.82 £898.82<br />

Business Sense 3000 £124.20 £512.00 £745.20 £1,257.20 £502.00 £745.20 £1,247.20<br />

Business Sense 4000 £160.42 £638.00 £962.52 £1,600.52 £628.00 £962.52 £1,590.52<br />

Business Sense 5000 £191.47 £739.00 £1,148.82 £1,887.82 £729.00 £1,148.82 £1,877.82<br />

Business Sense 7000 £284.62 £1,142.00 £1,707.72 £2,849.72 £1,132.00 £1,707.72 £2,839.72<br />

Business Sense 10000 £388.12 £1,400.00 £2,328.72 £3,728.72 £1,390.00 £2,328.72 £3,718.72<br />

Business Sense 12000 £465.75 £1,477.00 £2,794.50 £4,271.50 £1,467.00 £2,794.50 £4,261.50<br />

Business Sense 15000 £569.25 £1,582.00 £3,415.50 £4,997.50 £1,572.00 £3,415.50 £4,987.50<br />

Business Sense 20000 £750.37 £2,004.00 £4,502.22 £6,506.22 £1,994.00 £4,502.22 £6,496.22<br />

Business Sense 25000 £931.50 £2,490.00 £5,589.00 £8,079.00 £2,480.00 £5,589.00 £8,069.00<br />

Business Sense 35000 £1,293.75 £3,574.00 £7,762.50 £11,336.50 £3,564.00 £7,762.50 £11,326.50<br />

Business Sense 45000 £1,656.00 £4,376.00 £9,936.00 £14,312.00 £4,366.00 £9,936.00 £14,302.00<br />

Business Sense 65000 £2,173.50 £5,910.00 £13,041.00 £18,951.00 £5,900.00 £13,041.00 £18,941.00<br />

Business Sense 75000 £2,716.87 £7,420.00 £16,301.22 £23,721.22 £7,410.00 £16,301.22 £23,711.22<br />

Business Sense 100000 £3,622.50 £10,025.00 £21,735.00 £31,760.00 £10,015.00 £21,735.00 £31,750.00<br />

Business Sense Sharer £15.52 £110.00 £93.12 £203.12 £100.00 £93.12 £193.12<br />

BUSINESS SIM ONLY UPGRADE COMMISSIONS<br />

Tariff Line rental Commission Ongoing commission (% of MBR)<br />

Upgrade - Sim Only £10 (12) £10.00 £9.00 30%<br />

Upgrade - Sim Only £15 (12) £15.00 £13.50 30%<br />

Upgrade - Sim Only £20 (12) £20.00 £18.00 30%<br />

Upgrade - Sim Only £25 (12) £25.00 £22.50 30%<br />

Upgrade - Sim Only £30 (12) £30.00 £27.00 30%<br />

Upgrade - Sim Only £35 (12) £35.00 £31.50 30%<br />

The main elements of the new plan are, that for every new connection you will receive an upfront talkplan bonus, an advance at 30% of the revenue share for a committed term, an inclusive handset bonus, a<br />

guaranteed volume bonus, plus a further 30% of all additional bill spend.<br />

Resigns are similar but at a 25% rate with no volume bonus attached.<br />

The revenue share advance will be reclaimed at either 30% or 25% until this has been paid back in full. At that point a full revenue share of either 30% or 25% will be paid monthly on the total monthly billed<br />

revenue.<br />

50+ Corporate & Small Business 1-49<br />

For 50+ employees you will receive a commission payment and an upgrade cash advance payment only, based on the customers tariff.<br />

For Small Business 1-49 employees you will receive a banding commission and an upgrade cash advance payment only, based on the customers tariff.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

30


Orange Business Upgrade Commissions<br />

Business 24 Month Corporate UPGRADE Commissions<br />

Tariff 24 month line rental 24 month commission 24 months cash advance 24 month total<br />

Corporate 48000 £1,500.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £9,000.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 53000 £1,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £9,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 59000 (24) £1,800.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £10,800.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 65000 (24) £1,950.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £11,700.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 72000 (24) £2,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £12,900.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 80000 (24) £2,400.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £14,400.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 90000 (24)` £2,700.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £16,200.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 101000 (24) £3,000.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £18,000.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 114000 (24) £3,350.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £20,100.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 128000 (24) £3,700.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £22,200.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 144000 (24)` £4,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £24,900.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 162000 (24) £4,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £27,600.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 182000 (24) £5,150.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £30,900.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 200000 (24) £5,645.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £33,870.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 225000 (24) £6,333.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £37,998.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 250000 (24) £7,020.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £42,120.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate 300000 (24) £8,395.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £50,370.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

Corporate Sharer (24) £14.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong> £84.00 *Contact <strong>Daisy</strong> <strong>Distribution</strong><br />

*Please contact <strong>Daisy</strong> <strong>Distribution</strong> Retentions and Funding Department for commission details.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

31


Orange 3G & Data Commissions<br />

3G & Data Commissions (stand alone tariffs) - 12 & 18 months<br />

FULL TERM<br />

ADVANCE NOW PAID<br />

Tariff<br />

12 month<br />

line rental<br />

12 month<br />

12 months<br />

revenue advance<br />

12 month<br />

total<br />

18 month<br />

line rental<br />

18 month<br />

18 months<br />

revenue advance<br />

18 month total<br />

BUSINESS EVERYWHERE - business only Mobile Broadband tariffs<br />

Business Mobile Broadband SIMO n/a n/a n/a n/a n/a n/a n/a n/a<br />

Business Everywhere 1GB £10.00 £7.00 £36.00 £43.00 n/a n/a n/a n/a<br />

Business Everywhere 3GB £17.50 £22.00 £63.00 £85.00 n/a n/a n/a n/a<br />

Business Everywhere 10GB £30.00 £62.00 £108.00 £170.00 n/a n/a n/a n/a<br />

Business Everywhere 200MB Europe 3GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Business Everywhere 200MB Europe 10GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Business Everywhere 200MB World 3GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Business Everywhere 200MB World 10GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

MICROSOFT MAIL<br />

Microsoft Mail 500MB £4.25 £0.00 £0.00 £0.00 n/a n/a n/a n/a<br />

Microsoft Mail 300MB £16.38 £14.25 £0.00 £14.25 n/a n/a n/a n/a<br />

Microsoft Mail 300MB & SIM Only £10.00 £7.53 £0.00 £7.53 n/a n/a n/a n/a<br />

3G & Data Commissions (stand alone tariffs) - 24 Months<br />

FULL TERM<br />

ADVANCE NOW PAID<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

24 months<br />

revenue advance<br />

24 month total<br />

BUSINESS EVERYWHERE - business only Mobile Broadband tariffs<br />

Business Mobile Broadband SIMO £6.00 -£13.00 £43.20 £30.20<br />

Business Everywhere 1GB £7.50 £19.50 £54.00 £73.50<br />

Business Everywhere 3GB £12.50 £19.50 £90.00 £109.50<br />

Business Everywhere 10GB £25.00 £62.00 £180.00 £242.00<br />

Business Everywhere 200MB Europe 3GB UK £57.50 -£3.00 £414.00 £411.00<br />

Business Everywhere 200MB Europe 10GB UK £70.00 -£3.00 £504.00 £501.00<br />

Business Everywhere 200MB World 3GB UK £82.50 -£3.00 £594.00 £591.00<br />

Business Everywhere 200MB World 10GB UK £95.00 -£3.00 £684.00 £681.00<br />

MICROSOFT MAIL<br />

Microsoft Mail 500MB n/a n/a n/a n/a<br />

Microsoft Mail 300MB n/a n/a n/a n/a<br />

Microsoft Mail 300MB & SIM Only n/a n/a n/a n/a<br />

The main elements of the new plan are, that for every new connection you will receive an upfront talkplan bonus, an advance at 30% of the revenue share for a committed term, an inclusive handset bonus, a<br />

guaranteed volume bonus, plus a further 30% of all additional bill spend.<br />

Resigns are similar but at a 25% rate with no volume bonus attached.<br />

The revenue share advance will be reclaimed at either 30% or 25% until this has been paid back in full. At that point a full revenue share of either 30% or 25% will be paid monthly on the total monthly billed<br />

revenue.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

32


3G & Data Upgrade Commissions<br />

3G & Data UPGRADE Commissions (stand alone tariffs) - 12 & 18 months<br />

FULL TERM<br />

ADVANCE NOW PAID<br />

Tariff<br />

12 month<br />

line rental<br />

12 month<br />

12 months<br />

revenue advance<br />

12 month<br />

total<br />

18 month<br />

line rental<br />

18 month<br />

18 months<br />

revenue advance<br />

18 month<br />

total<br />

Business Mobile Broadband SIMO n/a n/a n/a n/a n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 1GB £10.00 £7.00 £30.00 £37.00 n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 3GB £17.50 £22.00 £52.50 £74.50 n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 10GB £30.00 £62.00 £90.00 £152.00 n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 200MB Europe 3GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 200MB Europe 10GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 200MB World 3GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

Upgrade - Business Everywhere 200MB World 10GB UK n/a n/a n/a n/a n/a n/a n/a n/a<br />

3G & Data UPGRADE Commissions (stand alone tariffs) - 24 months<br />

Tariff 24 month line rental 24 month<br />

24 months<br />

revenue advance<br />

FULL TERM<br />

ADVANCE NOW PAID<br />

24 month total<br />

Upgrade - Business Mobile Broadband SIMO £6.00 -£13.00 £36.00 s s£23.00<br />

Upgrade - Business Everywhere 1GB £7.50 £19.50 £45.00 £64.50<br />

Upgrade - Business Everywhere 3GB £12.50 £19.50 £75.00 £94.50<br />

Upgrade - Business Everywhere 10GB £25.00 £62.00 £150.00 £212.00<br />

Upgrade - Business Everywhere 200MB Europe 3GB UK £57.50 -£3.00 £345.00 £342.00<br />

Upgrade - Business Everywhere 200MB Europe 10GB UK £70.00 -£3.00 £420.00 £417.00<br />

Upgrade - Business Everywhere 200MB World 3GB UK £82.50 -£3.00 £495.00 £492.00<br />

Upgrade - Business Everywhere 200MB World 10GB UK £95.00 -£3.00 £570.00 £567.00<br />

BUSINESS POCKET LANDLINE<br />

Tariff Line rental Commission Revenue advance Total<br />

Pocket Landline £10.00 £56.00 £0.00 £56.00<br />

Pocket Landline Many to One £10.00 £56.00 £0.00 £56.00<br />

Pocket Landline 1-5 Users £15.00 £32.00 £0.00 £32.00<br />

Pocket Landline 1-10 Users £25.00 £16.00 £0.00 £16.00<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

33


Orange Business iPhone & iPad<br />

BUSINESS IPAD TARIFFS<br />

Tariff Line rental Commission New revenue share<br />

Business iPad 200MB £1.67 £0.00 £0.50<br />

Business iPad 1GB £6.25 £0.00 £1.88<br />

Business iPad 3GB £12.50 £0.00 £3.75<br />

Business iPad 10GB £20.83 £0.00 £6.25<br />

Business iPad 2GB & WIFI (24) £22.50 £32.00 £6.75<br />

BUSINESS IPHONE HANDSET COSTS<br />

Handset Trade price (ex VAT) Handset Trade price (ex VAT)<br />

iPhone 8GB 3GS Black £271.00 iPhone 4S 32GB Black/White £496.00<br />

iPhone 4 8GB Black/White £356.00 iPhone 4S 64GB Black/White £566.00<br />

iPhone 4 16GB Black £396.00 iPad PAYM Micro SIM £5.00<br />

iPhone 4 32GB Black £426.00 iPhone PAYM SIM Only SIM £5.00<br />

iPhone 4S 16GB Black/White £426.00<br />

BUSINESS IPHONE PLANS AND MAXIMUM SELLING PRICES - 18 MONTHS<br />

18 month plans Solo 25 Solo 30 Solo 35 Solo 40 Solo 45 Solo 60 Sharers<br />

iPhone 3GS 8GB £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £49.99<br />

iPhone 4 8GB £169.99 £99.99 £49.99 £0.00 £0.00 £0.00 £119.99<br />

iPhone 4 16GB £229.99 £229.99 £169.99 £129.99 £99.99 £0.00 £169.99<br />

iPhone 4 32GB £319.99 £319.99 £269.99 £219.99 £149.99 £0.00 £199.99<br />

iPhone 4S 16GB £309.99 £239.99 £169.99 £99.99 £29.99 £0.00 £199.99<br />

iPhone 4S 32GB £449.99 £379.99 £269.99 £219.99 £189.99 £59.99 £289.99<br />

iPhone 4S 64GB £519.99 £449.99 £379.99 £269.99 £219.99 £139.99 £369.99<br />

BUSINESS IPHONE PLANS AND MAXIMUM SELLING PRICES - 24 MONTHS<br />

24 month plans Solo 25 Solo 30 Solo 35 Solo 40 Solo 45 Solo 60 Sharers<br />

iPhone 3GS 8GB £0.00 £0.00 £0.00 £0.00 £0.00 £0.00 £0.00<br />

iPhone 4 8GB £49.99 £0.00 £0.00 £0.00 £0.00 £0.00 £49.99<br />

iPhone 4 16GB £169.99 £0.00 £0.00 £0.00 £0.00 £0.00 £99.99<br />

iPhone 4 32GB £269.99 £219.99 £189.99 £139.99 £99.99 £0.00 £139.99<br />

iPhone 4S 16GB £169.99 £99.99 £29.99 £0.00 £0.00 £0.00 £139.99<br />

iPhone 4S 32GB £269.99 £219.99 £189.99 £139.99 £99.99 £0.00 £219.99<br />

iPhone 4S 64GB £379.99 £269.99 £219.99 £189.99 £139.99 £0.00 £299.99<br />

BUSINESS IPHONE VAS COMMISSIONS<br />

VAS Line rental Commission New rev share Resign rev share<br />

iPhone Europe Rolling £35.00 £0.00 £10.50 £8.75<br />

iPhone Global Rolling £75.00 £0.00 £22.50 £18.75<br />

iPhone Europe £25.00 £0.00 £7.50 £6.25<br />

iPhone Global £40.00 £0.00 £12.00 £10.00<br />

*Revenue share rates shown are the equivalent monthly share at 30% for new and 25% for resign that will be paid as part of the monthly revenue share.<br />

iPhone is now included within the standard Business Solo and SIM Only tariffs and therefore users can now choose the flexible extras and additional chargeable extras available on these plans.<br />

Business Sense users wanting iPhone on their plans must include the Business iPhone Add On to their monthly line rental.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

34


Orange Business BlackBerry VAS<br />

BUSINESS BLACKBERRY VALUE ADDED SERVICES (VAS) COMMISSIONS<br />

Service Line rental Commission New rev share* Resign rev share*<br />

BIS & BESX 500MB (BlackBerry Lite) £5.00 £0.00 £1.50 £1.25<br />

BIS & BESX 500MB (18) (BlackBerry Lite) £5.00 £4.50 £1.50 £1.25<br />

BIS & BESX 500MB (24) (BlackBerry Lite) £5.00 £6.75 £1.50 £1.25<br />

BIS & BESX 750MB WIFI (BlackBerry Standard) £7.50 £4.50 £2.25 £1.88<br />

BIS & BESX 750MB WIFI (18) (BlackBerry Standard) £7.50 £9.00 £2.25 £1.88<br />

BIS & BESX 750MB WIFI (24) (BlackBerry Standard) £7.50 £18.00 £2.25 £1.88<br />

BES 750MB WIFI (BlackBerry Enterprise) £15.00 £13.50 £4.50 £3.75<br />

BES 750MB WIFI (18) (BlackBerry Enterprise) £15.00 £24.30 £4.50 £3.75<br />

BES 750MB WIFI (24) (BlackBerry Enterprise) £15.00 £36.00 £4.50 £3.75<br />

Blackberry Data Only Service Plan^ £5.00 £0.00 £1.50 £1.25<br />

Blackberry Technical Support £2.50 £0.00 £0.75 £0.63<br />

BlackBerry Enterprise Server - £20 £20.00 £18.00 £6.00 £5.00<br />

BlackBerry Enterprise Server - £20 (18) £20.00 £54.00 £6.00 £5.00<br />

BlackBerry Enterprise Server - £20 (24) £20.00 £99.00 £6.00 £5.00<br />

BlackBerry Enterprise Server - £28 £28.00 £63.00 £8.40 £7.00<br />

BlackBerry Enterprise Server - £28 (18) £28.00 £126.00 £8.40 £7.00<br />

BlackBerry Enterprise Server - £28 (24) £28.00 £183.60 £8.40 £7.00<br />

BlackBerry Europe £12.00 £16.20 £3.60 £3.00<br />

BlackBerry Europe (18) £12.00 £21.60 £3.60 £3.00<br />

BlackBerry Europe (24) £12.00 £32.40 £3.60 £3.00<br />

BlackBerry Global £20.00 £18.00 £6.00 £5.00<br />

BlackBerry Global (18) £20.00 £18.00 £6.00 £5.00<br />

BlackBerry Global (24) £20.00 £18.00 £6.00 £5.00<br />

*Revenue share rates shown are the equivalent monthly share at 30% for new and 25% for resign that will be paid as part of the monthly revenue share once the revenue share advance has been repaid. BlackBerry<br />

commissions and revenue share advances are payable when applied as a new product at point of connection or upgrade, including non-handset upgrades or business solutions customer only (50+ corporate<br />

customers). Only the cash advance is payable on BlackBerry products when connected to an SME banding and therefore no upfront commission will be paid. ^This must be taken to enable the new data only<br />

BlackBerry tariffs found within the 3G & Data Commissions table (Please note this product comes with no minutes or data allowance and has a full voice bar).<br />

Where a Value Added Service (VAS) is added at the point of new connection, this will receive a 30% revenue share of the access fee for the life of the contract and the attached VAS.<br />

On attaching a VAS at the point of resign, you will receive a 25% revenue share for the full duration of the service.<br />

Revenue share on VAS that do not attract an advance will be paid monthly and in addition to the monthly payment of all out of bundle and additional spend once the revenue share advance has been repaid.<br />

BlackBerry Licences<br />

BES Licensing (CAL’s)<br />

Price (ex VAT)<br />

BES 5.0 Microsoft Exchange £2,300.00<br />

BES 5.0 IBM Lotus Domino £2,300.00<br />

BES 4.1 for Novell Groupwise £2,300.00<br />

BES 5.0 Microsoft Exchange (1 User) £1,667.50<br />

BES 5.0 IBM Lotus Domino (1 User) £1,667.50<br />

BES 4.1 for Novell Groupwise (1 User) £1,667.50<br />

BES CAL - 1 User £52.90<br />

BES CAL - 10 User £52.90<br />

BES CAL - 50 User £52.90<br />

BES 5.0 Microsoft Exchange - (one time upgrade) £500.25<br />

BES 5.0 IBM Lotus Domino - (one time upgrade) £500.25<br />

BES Trade-Up Key £1,667.50<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

35


Orange Business VAS Commissions<br />

BUSINESS VALUE ADDED SERVICES (VAS) COMMISSIONS<br />

Service<br />

Line<br />

rental<br />

Commission<br />

New rev<br />

share*<br />

Resign rev<br />

share*<br />

Service<br />

Line<br />

rental<br />

Commission<br />

New rev<br />

share*<br />

Resign rev<br />

share*<br />

ROAMING<br />

Business Roaming Europe 10MB (12 Months) £8.50 £0.00 £2.55 £2.13<br />

Business Roaming Europe 20MB (Rolling) £20.00 £0.00 £6.00 £5.00<br />

Business Roaming Europe 100MB (Rolling) £50.00 £0.00 £15.00 £12.50<br />

Business Roaming Europe 200MB (Rolling) £90.00 £0.00 £27.00 £22.50<br />

Business Roaming Global 10MB (12 Months) £25.00 £0.00 £7.50 £6.25<br />

Business Roaming Global 20MB (Rolling) £50.00 £0.00 £15.00 £12.50<br />

Business Roaming Global 100MB (Rolling) £120.00 £0.00 £36.00 £30.00<br />

Business Roaming Global 200MB (Rolling) £135.00 £0.00 £40.50 £33.75<br />

Business Roaming UK/Europe (12 Months) £22.00 £0.00 £6.60 £5.50<br />

Business Roaming UK/Global (12 Months) £30.00 £0.00 £9.00 £7.50<br />

Business Europe Traveller (Rolling) £7.00 £0.00 £2.10 £1.75<br />

Business Europe Traveller (12 Months) £4.00 £0.00 £1.20 £1.00<br />

Business World Traveller (12 Months) £5.00 £0.00 £1.50 £1.25<br />

Data Bundle 30MB Europe Zone 1&2 (Daily) £2.50 £0.00 £0.75 £0.63<br />

Data Bundle 50MB Europe Zone 1&2 (Daily) £7.00 £0.00 £2.10 £1.75<br />

World Select 30MB (Daily) £5.50 £0.00 £1.65 £1.38<br />

Rest of World 30MB (Daily) £7.50 £0.00 £2.25 £1.88<br />

Rest of World Plus 30MB (Daily) £12.50 £0.00 £3.75 £3.13<br />

Roaming Voice £50 £50.00 £0.00 £15.00 £12.50<br />

Roaming Voice £100 £100.00 £0.00 £30.00 £25.00<br />

Roaming Voice £1000 £1,000.00 £0.00 £300.00 £250.00<br />

Roaming Data £50 £50.00 £0.00 £15.00 £12.50<br />

Roaming Data £100 £100.00 £0.00 £30.00 £25.00<br />

Roaming Data £1000 £1,000.00 £0.00 £300.00 £250.00<br />

DATA<br />

250MB Mobile Browsing £2.50 £8.00 £0.75 £0.63<br />

500MB Mobile Browsing £4.25 £13.60 £1.28 £1.06<br />

750MB Mobile Browsing £6.50 £0.00 £1.95 £1.63<br />

Solo 1GB Mobile Browsing (promotion) £1.00 £0.00 £0.30 £0.25<br />

PHOTO MESSAGES<br />

Photo Messaging 15 £2.55 £0.00 £0.77 £0.64<br />

Photo Messaging 30 £5.11 £0.00 £1.53 £1.28<br />

Photo Messaging 60 £10.21 £0.00 £3.06 £2.55<br />

ORANGE MAPS<br />

Orange Maps (Rolling) £6.38 £0.00 £1.91 £1.60<br />

Orange Maps (12) £76.60 £0.00 £22.98 £19.15<br />

Orange Maps (18) £114.89 £0.00 £34.47 £28.72<br />

Orange Maps (24) £153.19 £0.00 £45.96 £38.30<br />

TEXTS & CALLS<br />

Business - Text 250 £2.50 £0.00 £0.75 £0.63<br />

Business - Text 500 £4.00 £0.00 £1.20 £1.00<br />

Business - Text 1000 £8.00 £0.00 £2.40 £2.00<br />

Business - Text 5000 £40.00 £0.00 £12.00 £10.00<br />

Business Text Unlimited £6.38 £0.00 £1.91 £1.60<br />

Business - Text 250 (Rolling) £3.00 £0.00 £0.90 £0.75<br />

Business - Text 500 (Rolling) £4.80 £0.00 £1.44 £1.20<br />

Business - Text 1000 (Rolling) £9.60 £0.00 £2.88 £2.40<br />

Business - Text 2000 (Rolling) £16.00 £0.00 £4.80 £4.00<br />

Business - Text 5000 (Rolling) £48.00 £0.00 £14.40 £12.00<br />

Business Text Unlimited (Rolling) £7.50 £0.00 £2.25 £1.88<br />

FLEXIBLE EXTRAS<br />

Business Unlimited UK Landline £6.50 £0.00 £1.95 £1.63<br />

Business Unlimited Orange to Orange Calls £6.50 £0.00 £1.95 £1.63<br />

Business Unlimited Texts £6.50 £0.00 £1.95 £1.63<br />

International Calling 100 IDD Mins £6.50 £0.00 £1.95 £1.63<br />

Calling Abroad 30mins £6.50 £0.00 £1.95 £1.63<br />

Mobile Browsing £6.50 £0.00 £1.95 £1.63<br />

120 Shared EU Roaming Mins £25.00 £0.00 £7.50 £6.25<br />

250 Shared EU Roaming Mins £50.00 £0.00 £15.00 £12.50<br />

1GB Mobile Browsing - Shared £12.50 £0.00 £3.75 £3.13<br />

3GB Mobile Browsing - Shared £22.50 £0.00 £6.75 £5.63<br />

5GB Mobile Browsing - Shared £28.00 £0.00 £8.40 £7.00<br />

10GB Mobile Browsing - Shared £35.00 £0.00 £10.50 £8.75<br />

1GB Mobile Browsing - 30 Days £13.00 £0.00 £3.90 £3.25<br />

1GB Mobile Browsing - Contract Aligned £8.00 £9.60 £2.40 £2.00<br />

2GB Browse & Tether - 30 Days £20.00 £0.00 £6.00 £5.00<br />

2GB Browse & Tether - Contract Aligned £15.00 £20.00 £4.50 £3.75<br />

3GB Browse & Tether - 30 Days £25.00 £0.00 £7.50 £6.25<br />

3GB Browse & Tether - Contract Aligned £20.00 £30.00 £6.00 £5.00<br />

5GB Browse & Tether - 30 Days £30.00 £0.00 £9.00 £7.50<br />

400 Shared IDD Mins £25.00 £0.00 £7.50 £6.25<br />

900 Shared IDD Mins £50.00 £0.00 £15.00 £12.50<br />

EMAIL<br />

Mobile Mail £6.38 £0.00 £1.91 £1.60<br />

Nokia Email £6.38 £0.00 £1.91 £1.60<br />

Microsoft Mail 500MB £4.25 #N/A £1.28 £1.06<br />

Microsoft Mail 300MB £16.38 -£10.00 £4.91 £4.10<br />

Microsoft Mail 300MB & Sim Only £10.00 £8.00 £3.00 £2.50<br />

TETHERING VALUE ADDED SERVICES (VAS) COMMISSIONS<br />

Service Line rental Commission New revenue share* Resign revenue share*<br />

1GB Tethering Bundle £10.00 £16.00 £3.00 £2.50<br />

1GB Tethering Bundle (24) £7.50 £26.00 £2.25 £1.88<br />

1GB Tethering Bundle (Annual) £20.00 £4.00 £6.00 £5.00<br />

1GB Tethering Bundle (Rolling) £12.50 £0.00 £3.75 £3.13<br />

3GB Tethering Bundle £17.50 £28.00 £5.25 £4.38<br />

3GB Tethering Bundle (24) £12.50 £26.00 £3.75 £3.13<br />

3GB Tethering Bundle (Annual) £40.00 £8.00 £12.00 £10.00<br />

3GB Tethering Bundle (Rolling) £22.50 £0.00 £6.75 £5.63<br />

10GB Tethering Bundle £30.00 £60.00 £9.00 £7.50<br />

10GB Tethering Bundle (24) £25.00 £60.00 £7.50 £6.25<br />

10GB Tethering Bundle (Annual) £80.00 £16.00 £24.00 £20.00<br />

10GB Tethering Bundle (Rolling) £35.00 £0.00 £10.50 £8.75<br />

*Revenue share rates shown<br />

are the equivalent monthly<br />

share at 30% for new and 25%<br />

for resign that will be paid as<br />

part of the monthly revenue<br />

share once the revenue share<br />

advance has been repaid.<br />

Revenue share on VAS that do<br />

not attract an advance will be<br />

paid monthly and in addition<br />

to the monthly payment of all<br />

out of bundle and additional<br />

spend once the revenue share<br />

advance has been repaid.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

36


Orange Handset Commissions<br />

Contract Handsets (handsets in bold are due to launch and may not be available for immediate sale)<br />

Handset<br />

Trade price<br />

(ex VAT)<br />

Handset Connection<br />

Bonus<br />

(New connections only)<br />

Handset<br />

Trade price<br />

(ex VAT)<br />

Handset Connection<br />

Bonus<br />

(New connections only)<br />

BLACKBERRY<br />

ORANGE<br />

BlackBerry 9320 Curve<br />

BlackBerry 9360<br />

BlackBerry 9790 Bold<br />

BlackBerry 9900<br />

t t£131.63 £10.00<br />

t t£170.76 £10.00<br />

t t£213.79 £10.00<br />

t t£284.22 £10.00<br />

Orange Atlanta (F160) £55.82 £10.00<br />

Orange Barcelona £109.55 £10.00<br />

Orange Rio II £74.60 £10.00<br />

Orange San Francisco II £105.20 £10.00<br />

BlackBerry Playbook 32GB £385.00 £10.00<br />

BlackBerry Playbook 64GB £445.00 £10.00<br />

DORO<br />

Doro PhoneEasy 410 £80.55 £10.00<br />

Doro PhoneEasy 610 Black/White<br />

t t£68.16 £10.00<br />

HTC<br />

HTC Desire Cha Cha £181.81 £10.00<br />

HTC One X 16GB £324.80 £10.00<br />

HTC One XL £383.93 £10.00<br />

HTC Rio £175.01 £10.00<br />

HTC One S £308.10 £10.00<br />

HTC One X (NFC) £356.59 £10.00<br />

HTC Desire C<br />

t t£131.65 £10.00<br />

LG<br />

Orange San Diego<br />

t t£172.78 £10.00<br />

SAMSUNG<br />

Samsung Galaxy Ace II £178.00 £10.00<br />

Samsung Galaxy S Advance £249.00 £10.00<br />

Samsung Galaxy S Advance (NFC) £249.00 £10.00<br />

Samsung Galaxy Note £379.00 £10.00<br />

Samsung Solid Xcover C3350 £76.90 £10.00<br />

Samsung Galaxy Ace i Onyx Black £136.00 £10.00<br />

Samsung Galaxy S3 £376.00 £10.00<br />

MODEMS<br />

Huawei Ascend P1 £348.44 £10.00<br />

Huawei E173 £42.16 £10.00<br />

Huawei E3131s-2 Mob BB USB £42.47 £10.00<br />

Orange Broadband MF192 V9.3 USB £40.08 £10.00<br />

LG Optimus L3<br />

NOKIA<br />

t t£90.09 £10.00<br />

Wi-Fi<br />

Huawei E3131s-2 Mob BB Wifi £68.58 £10.00<br />

Nokia 2323 £53.00 £10.00<br />

Orange Mobile Wifi 5830C £78.95 £10.00<br />

Nokia C2-01<br />

Nokia C3-01 Refresh<br />

Nokia Lumia 610<br />

Nokia Lumia 800<br />

MOTOROLA<br />

t t£66.50 £10.00<br />

t t£108.50 £10.00<br />

t t£165.00 £10.00<br />

t t£270.00 £10.00<br />

Nextivity Booster £341.17 £10.00<br />

Huawei Mobile WiFi E5332<br />

t t£56.35 £10.00<br />

SONY<br />

Sony Xperia S (Nozomi) £297.49 £10.00<br />

Sony Xperia U £145.72 £10.00<br />

Motorola Razr £261.08 £10.00<br />

Sony Xperia Tipo £103.13 £10.00<br />

Please note, availability and current pricing of these devices is correct at time of issue and is subject to change at any time. Stock levels, pricing and availability of handsets will change at regular intervals. Please<br />

contact Sales Support for up to date stock and availability on 01473 382000. *Please note New Business connections will receive a £10 handset bonus as illustrated if the handset is purchased from Orange.<br />

For a list of approved Orange generic handsets please contact sales support on 01473 382000.<br />

PREPAY Handsets (handsets in bold are due to launch and may not be available for immediate sale)<br />

Handset<br />

Trade price<br />

(ex VAT)<br />

Commission<br />

Net payment<br />

(ex VAT)<br />

Handset<br />

Trade price<br />

(ex VAT)<br />

Commission<br />

Net payment<br />

(ex VAT)<br />

BLACKBERRY<br />

BlackBerry Gemini 8520 (Black) £124.51 £13.67 £110.84<br />

BlackBerry Curve 9320<br />

t t£126.63 £41.52 £85.11<br />

NOKIA<br />

Nokia C3-01 Refresh<br />

t t£103.50 £26.99 £76.51<br />

Nokia 1616 £36.60 £15.92 £20.68<br />

ORANGE<br />

Orange Rio (Black/Pink) £54.13 £19.34 £34.79<br />

Orange Miami (Black/Pink) £54.84 £22.10 £32.74<br />

Orange San Francisco £98.00 £22.50 £75.50<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

37


Commissions Update<br />

NEW<br />

£1 PER DAY BUSINESS UNLIMITED.<br />

On the 20th September, T-Mobile launched the £1 per day Business Unlimited tariff on 24 months.<br />

Your customers can enjoy the flexibility of a plan that gives them unlimited internet, minutes and texts<br />

for only £1 a day. Please refer to page 42 more information.<br />

Sharer Rates<br />

All leader rates shown in the package are for the primary access fee plus one user. So for an account of 10 mobiles, you will need to connect one leader<br />

and nine additional users. This is reflected in the commissions shown but is not reflected in the rates for the lead tariff.<br />

£85 volume bonus<br />

All T-Mobile Business 1-Plan and Business Pay Monthly connections have an £85 volume bonus built in to the rates shown. This is applicable for the lead<br />

and sharers.<br />

FINISHED/ENDED<br />

• 3 Months free mobile broadband<br />

• 25% SIM only promotion<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

38


Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

39


T-Mobile Business 1-Plan Commissions<br />

12 Month Business 1-Plan Commissions<br />

Tariff<br />

12 month<br />

line rental<br />

12 month<br />

commission<br />

Revenue<br />

share*<br />

Tariff<br />

12 month<br />

line rental<br />

12 month<br />

commission<br />

Revenue<br />

share*<br />

Business 1 - Plan - 250 - £7.77 Sharer £10.00 £81.00 15%<br />

Business 1 - Plan - 500 - £7.77 Sharer £20.00 £150.00 15%<br />

Business 1 - Plan - 750 - £7.77 Sharer £30.00 £218.00 15%<br />

Business 1 - Plan - 1000 - £7.77 Sharer £40.00 £312.00 15%<br />

Business 1 - Plan - 1500 - £7.77 Sharer £60.00 £446.00 15%<br />

Business 1 - Plan - 2000 - £7.77 Sharer £80.00 £577.00 15%<br />

Business 1 - Plan - 3000 - £7.77 Sharer £120.00 £844.00 15%<br />

Business 1 - Plan - 4000 - £7.77 Sharer £160.00 £1,107.00 15%<br />

Business 1 - Plan - 5000 - £7.77 Sharer £200.00 £1,361.00 15%<br />

Business 1 - Plan - 6000 - £7.77 Sharer £240.00 £1,411.00 15%<br />

Business 1 - Plan - 7000 - £7.77 Sharer £280.00 £1,635.00 15%<br />

Business 1 - Plan - 8000 - £7.77 Sharer £320.00 £1,854.00 15%<br />

Business 1 - Plan - 9000 - £7.77 Sharer £360.00 £2,066.00 15%<br />

Business 1 - Plan - 10000 - £7.77 Sharer £400.00 £2,276.00 15%<br />

Business 1 - Plan - 15000 - £7.77 Sharer £600.00 £3,387.00 15%<br />

Business 1 - Plan - 20000 - £7.77 Sharer £800.00 £4,504.00 15%<br />

Business 1 - Plan - 25000 - £7.77 Sharer £1,000.00 £5,620.00 15%<br />

Business 1 - Plan - 30000 - £7.77 Sharer £1,200.00 £6,674.00 15%<br />

Business 1 - Plan - 40000 - £7.77 Sharer £1,600.00 £8,660.00 15%<br />

Business 1 - Plan - 50000 - £7.77 Sharer £2,000.00 £10,769.00 15%<br />

Business 1 - Plan - £7.77 Sharer £7.77 £32.00 15%<br />

Business 1 - Plan - 250 - £10.37 Sharer £10.00 £105.00 15%<br />

Business 1 - Plan - 500 - £10.37 Sharer £20.00 £174.00 15%<br />

Business 1 - Plan - 750 - £10.37 Sharer £30.00 £242.00 15%<br />

Business 1 - Plan - 1000 - £10.37 Sharer £40.00 £336.00 15%<br />

Business 1 - Plan - 1500 - £10.37 Sharer £60.00 £470.00 15%<br />

Business 1 - Plan - 2000 - £10.37 Sharer £80.00 £601.00 15%<br />

Business 1 - Plan - 3000 - £10.37 Sharer £120.00 £868.00 15%<br />

Business 1 - Plan - 4000 - £10.37 Sharer £160.00 £1,131.00 15%<br />

Business 1 - Plan - 5000 - £10.37 Sharer £200.00 £1,385.00 15%<br />

Business 1 - Plan - 6000 - £10.37 Sharer £240.00 £1,435.00 15%<br />

Business 1 - Plan - 7000 - £10.37 Sharer £280.00 £1,659.00 15%<br />

New connections made with generic kit or SIM Only will receive £40 less commission. Please note: T-Mobile only pay Deferred Commission Payment (DCP) from month 3 onwards And don’t offer anything in<br />

advance; for example, on a 24 month contract, only 22 months revenue share (DCP) would be made. Please note: If a customer adds 2 separate minute bundles onto their account, for example one 10k and<br />

one 6k minute bundle, commission will only be payable on the highest minute bundle.<br />

18 Month Business 1-Plan Commissions<br />

Business 1 - Plan - 8000 - £10.37 Sharer £320.00 £1,878.00 15%<br />

Business 1 - Plan - 9000 - £10.37 Sharer £360.00 £2,090.00 15%<br />

Business 1 - Plan - 10000 - £10.37 Sharer £400.00 £2,300.00 15%<br />

Business 1 - Plan - 15000 - £10.37 Sharer £600.00 £3,411.00 15%<br />

Business 1 - Plan - 20000 - £10.37 Sharer £800.00 £4,528.00 15%<br />

Business 1 - Plan - 25000 - £10.37 Sharer £1,000.00 £5,644.00 15%<br />

Business 1 - Plan - 30000 - £10.37 Sharer £1,200.00 £6,698.00 15%<br />

Business 1 - Plan - 40000 - £10.37 Sharer £1,600.00 £8,684.00 15%<br />

Business 1 - Plan - 50000 - £10.37 Sharer £2,000.00 £10,793.00 15%<br />

Business 1 - Plan - £10.37 Sharer £10.37 £56.00 15%<br />

Business 1 - Plan - 250 - £15.55 Sharer £10.00 £156.00 15%<br />

Business 1 - Plan - 500 - £15.55 Sharer £20.00 £225.00 15%<br />

Business 1 - Plan - 750 - £15.55 Sharer £30.00 £293.00 15%<br />

Business 1 - Plan - 1000 - £15.55 Sharer £40.00 £387.00 15%<br />

Business 1 - Plan - 1500 - £15.55 Sharer £60.00 £521.00 15%<br />

Business 1 - Plan - 2000 - £15.55 Sharer £80.00 £652.00 15%<br />

Business 1 - Plan - 3000 - £15.55 Sharer £120.00 £919.00 15%<br />

Business 1 - Plan - 4000 - £15.55 Sharer £160.00 £1,182.00 15%<br />

Business 1 - Plan - 5000 - £15.55 Sharer £200.00 £1,436.00 15%<br />

Business 1 - Plan - 6000 - £15.55 Sharer £240.00 £1,486.00 15%<br />

Business 1 - Plan - 7000 - £15.55 Sharer £280.00 £1,710.00 15%<br />

Business 1 - Plan - 8000 - £15.55 Sharer £320.00 £1,929.00 15%<br />

Business 1 - Plan - 9000 - £15.55 Sharer £360.00 £2,141.00 15%<br />

Business 1 - Plan - 10000 - £15.55 Sharer £400.00 £2,351.00 15%<br />

Business 1 - Plan - 15000 - £15.55 Sharer £600.00 £3,462.00 15%<br />

Business 1 - Plan - 20000 - £15.55 Sharer £800.00 £4,579.00 15%<br />

Business 1 - Plan - 25000 - £15.55 Sharer £1,000.00 £5,695.00 15%<br />

Business 1 - Plan - 30000 - £15.55 Sharer £1,200.00 £6,749.00 15%<br />

Business 1 - Plan - 40000 - £15.55 Sharer £1,600.00 £8,735.00 15%<br />

Business 1 - Plan - 50000 - £15.55 Sharer £2,000.00 £10,844.00 15%<br />

Business 1 - Plan - £15.55 Sharer £15.55 £107.00 15%<br />

Tariff<br />

18 month<br />

line rental<br />

18 month<br />

commission<br />

Revenue<br />

share*<br />

Tariff<br />

18 month<br />

line rental<br />

18 month<br />

commission<br />

Revenue<br />

share*<br />

Business 1 - Plan - 250 - £15.55 Sharer £10.00 £276.00 0%<br />

Business 1 - Plan - 500 - £15.55 Sharer £20.00 £345.00 0%<br />

Business 1 - Plan - 750 - £15.55 Sharer £30.00 £413.00 0%<br />

Business 1 - Plan - 1000 - £15.55 Sharer £40.00 £507.00 0%<br />

Business 1 - Plan - 1500 - £15.55 Sharer £60.00 £641.00 0%<br />

Business 1 - Plan - 2000 - £15.55 Sharer £80.00 £772.00 0%<br />

Business 1 - Plan - 3000 - £15.55 Sharer £120.00 £1,039.00 0%<br />

Business 1 - Plan - 4000 - £15.55 Sharer £160.00 £1,302.00 0%<br />

Business 1 - Plan - 5000 £15.55 Sharer £200.00 £1,556.00 0%<br />

Business 1 - Plan - 6000 - £15.55 Sharer £240.00 £1,606.00 0%<br />

Business 1 - Plan - 8000 - £15.55 Sharer £320.00 £2,049.00 0%<br />

Business 1 - Plan - 9000 - £15.55 Sharer £360.00 £2,261.00 0%<br />

Business 1 - Plan - 10000 - £15.55 Sharer £400.00 £2,471.00 0%<br />

Business 1 - Plan - 15000 - £15.55 Sharer £600.00 £3,582.00 0%<br />

Business 1 - Plan - 20000 - £15.55 Sharer £800.00 £4,699.00 0%<br />

Business 1 - Plan - 25000 - £15.55 Sharer £1,000.00 £5,815.00 0%<br />

Business 1 - Plan - 30000 - £15.55 Sharer £1,200.00 £6,869.00 0%<br />

Business 1 - Plan - 40000 - £15.55 Sharer £1,600.00 £8,855.00 0%<br />

Business 1 - Plan - 50000 - £15.55 Sharer £2,000.00 £10,964.00 0%<br />

Business 1 - Plan - £15.55 Sharer £15.55 £227.00 0%<br />

Business 1 - Plan - 7000 - £15.55 Sharer £280.00 £1,830.00 0%<br />

New connections made with generic kit or SIM Only will receive £40 less commission. Please note: T-Mobile only pay Deferred Commission Payment (DCP) from month 3 onwards And don’t offer anything in<br />

advance; for example, on a 24 month contract, only 22 months revenue share (DCP) would be made. Please note: If a customer adds 2 separate minute bundles onto their account, for example one 10k and<br />

one 6k minute bundle, commission will only be payable on the highest minute bundle.<br />

*Revenue share is calculated as a % of Billed Revenue (Billed Revenue = Tariff Access Fee & Airtime overspend excluding one off charges & VAT). It is payable as long as the customer remains on the tariff,<br />

until the customer upgrades or disconnects or until the end of the contract tenure whichever is earliest. Revenue share is paid monthly from month three (from month one on SIM Only plans), payable<br />

one month in arrears. It is payable until the end of the contract tenure on applicable price plans, except on SIM Only plans where it is payable as long as the customer remains on the SIM Only tariff family.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

40


T-Mobile Business 1-Plan Commissions<br />

24 Month Business 1-Plan Commissions<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission<br />

Revenue<br />

share*<br />

Tariff<br />

24 month<br />

line rental<br />

24 month<br />

commission<br />

Revenue<br />

share*<br />

Business 1 - Plan - 500 - £7.77 Sharer £10.00 £190.00 15%<br />

Business 1 - Plan - 750 - £7.77 Sharer £15.00 £253.00 15%<br />

Business 1 - Plan - 1000 - £7.77 Sharer £20.00 £326.00 15%<br />

Business 1 - Plan - 1500 - £7.77 Sharer £30.00 £447.00 15%<br />

Business 1 - Plan - 2000 - £7.77 Sharer £40.00 £566.00 15%<br />

Business 1 - Plan - 3000 - £7.77 Sharer £60.00 £807.00 15%<br />

Business 1 - Plan - 4000 - £7.77 Sharer £80.00 £1,046.00 15%<br />

Business 1 - Plan - 5000 - £7.77 Sharer £100.00 £1,279.00 15%<br />

Business 1 - Plan - 6000 - £7.77 Sharer £120.00 £1,548.00 15%<br />

Business 1 - Plan - 7000 - £7.77 Sharer £140.00 £1,789.00 15%<br />

Business 1 - Plan - 8000 - £7.77 Sharer £160.00 £2,026.00 15%<br />

Business 1 - Plan - 9000 - £7.77 Sharer £180.00 £2,258.00 15%<br />

Business 1 - Plan - 10000 - £7.77 Sharer £200.00 £2,487.00 15%<br />

Business 1 - Plan - 15000 - £7.77 Sharer £300.00 £3,581.00 15%<br />

Business 1 - Plan - 20000 - £7.77 Sharer £400.00 £4,749.00 15%<br />

Business 1 - Plan - 25000 - £7.77 Sharer £500.00 £5,918.00 15%<br />

Business 1 - Plan - 30000 - £7.77 Sharer £600.00 £7,036.00 15%<br />

Business 1 - Plan - 40000 - £7.77 Sharer £800.00 £9,186.00 15%<br />

Business 1 - Plan - 50000 - £7.77 Sharer £1,000.00 £11,428.00 15%<br />

Business 1 - Plan - 60000 - £7.77 Sharer £1,200.00 £13,352.00 15%<br />

Business 1 - Plan - 80000 - £7.77 Sharer £1,600.00 £17,582.00 15%<br />

Business 1 - Plan - 100000 - £7.77 Sharer £2,000.00 £21,713.00 15%<br />

Business 1 - Plan - 500 - £10.37 Sharer £10.00 £240.00 15%<br />

Business 1 - Plan - 750 - £10.37 Sharer £15.00 £303.00 15%<br />

Business 1 - Plan - 1000 - £10.37 Sharer £20.00 £376.00 15%<br />

Business 1 - Plan - 1500 - £10.37 Sharer £30.00 £497.00 15%<br />

Business 1 - Plan - 2000 - £10.37 Sharer £40.00 £616.00 15%<br />

Business 1 - Plan - 3000 - £10.37 Sharer £60.00 £857.00 15%<br />

Business 1 - Plan - 4000 - £10.37 Sharer £80.00 £1,096.00 15%<br />

Business 1 - Plan - 5000 - £10.37 Sharer £100.00 £1,329.00 15%<br />

Business 1 - Plan - 6000 - £10.37 Sharer £120.00 £1,598.00 15%<br />

Business 1 - Plan - 7000 - £10.37 Sharer £140.00 £1,839.00 15%<br />

Business 1 - Plan - 8000 - £10.37 Sharer £160.00 £2,076.00 15%<br />

Business 1 - Plan - 9000 - £10.37 Sharer £180.00 £2,308.00 15%<br />

Business 1 - Plan - 10000 - £10.37 Sharer £200.00 £2,537.00 15%<br />

Business 1 - Plan - 15000 - £10.37 Sharer £300.00 £3,631.00 15%<br />

Business 1 - Plan - 20000 - £10.37 Sharer £400.00 £4,799.00 15%<br />

Business 1 - Plan - 25000 - £10.37 Sharer £500.00 £5,968.00 15%<br />

Business 1 - Plan - 30000 - £10.37 Sharer £600.00 £7,086.00 15%<br />

Business 1 - Plan - 40000 - £10.37 Sharer £800.00 £9,236.00 15%<br />

Business 1 - Plan - 50000 - £10.37 Sharer £1,000.00 £11,478.00 15%<br />

Business 1 - Plan - 60000 - £10.37 Sharer £1,200.00 £13,402.00 15%<br />

Business 1 - Plan - 80000 - £10.37 Sharer £1,600.00 £17,632.00 15%<br />

Business 1 - Plan - 100000 - £10.37 Sharer £2,000.00 £21,763.00 15%<br />

Business 1 - Plan - 500 - £15.55 Sharer £10.00 £345.00 15%<br />

Business 1 - Plan - 750 - £15.55 Sharer £15.00 £408.00 15%<br />

Business 1 - Plan - 1000 - £15.55 Sharer £20.00 £481.00 15%<br />

Business 1 - Plan - 1500 - £15.55 Sharer £30.00 £602.00 15%<br />

Business 1 - Plan - 2000 - £15.55 Sharer £40.00 £721.00 15%<br />

Business 1 - Plan - 3000 - £15.55 Sharer £60.00 £962.00 15%<br />

Business 1 - Plan - 4000 - £15.55 Sharer £80.00 £1,201.00 15%<br />

Business 1 - Plan - 5000 - £15.55 Sharer £100.00 £1,434.00 15%<br />

Business 1 - Plan - 6000 - £15.55 Sharer £120.00 £1,703.00 15%<br />

Business 1 - Plan - 7000 - £15.55 Sharer £140.00 £1,944.00 15%<br />

Business 1 - Plan - 8000 - £15.55 Sharer £160.00 £2,181.00 15%<br />

Business 1 - Plan - 9000 - £15.55 Sharer £180.00 £2,413.00 15%<br />

Business 1 - Plan - 10000 - £15.55 Sharer £200.00 £2,642.00 15%<br />

Business 1 - Plan - 15000 - £15.55 Sharer £300.00 £3,736.00 15%<br />

Business 1 - Plan - 20000 - £15.55 Sharer £400.00 £4,904.00 15%<br />

Business 1 - Plan - 25000 - £15.55 Sharer £500.00 £6,073.00 15%<br />

Business 1 - Plan - 30000 - £15.55 Sharer £600.00 £7,191.00 15%<br />

Business 1 - Plan - 40000 - £15.55 Sharer £800.00 £9,341.00 15%<br />

Business 1 - Plan - 50000 - £15.55 Sharer £1,000.00 £11,583.00 15%<br />

Business 1 - Plan - 60000 - £15.55 Sharer £1,200.00 £13,507.00 15%<br />

Business 1 - Plan - 80000 - £15.55 Sharer £1,600.00 £17,737.00 15%<br />

Business 1 - Plan - 100000 - £15.55 Sharer £2,000.00 £21,868.00 15%<br />

New connections made with generic kit or SIM Only will receive £40 less commission. Please note: T-Mobile only pay Deferred Commission Payment (DCP) from month 3 onwards And don’t offer anything in<br />

advance; for example, on a 24 month contract, only 22 months revenue share (DCP) would be made. Please note: If a customer adds 2 separate minute bundles onto their account, for example one 10k and<br />

one 6k minute bundle, commission will only be payable on the highest minute bundle.<br />

36 Month Business 1-Plan Commissions<br />

Tariff<br />

36 month<br />

line rental<br />

36 month<br />

commission<br />

Revenue<br />

share*<br />

Tariff<br />

36 month<br />

line rental<br />

36 month<br />

commission<br />

Revenue<br />

share*<br />

Business 1 - Plan - 500 - £13.99 Sharer £10.00 £435.00 15%<br />

Business 1 - Plan - 750 - £13.99 Sharer £15.00 £516.00 15%<br />

Business 1 - Plan - 1000 - £13.99 Sharer £20.00 £606.00 15%<br />

Business 1 - Plan - 1500 - £13.99 Sharer £30.00 £762.00 15%<br />

Business 1 - Plan - 2000 - £13.99 Sharer £40.00 £917.00 15%<br />

Business 1 - Plan - 3000 - £13.99 Sharer £60.00 £1,228.00 15%<br />

Business 1 - Plan - 4000 - £13.99 Sharer £80.00 £1,537.00 15%<br />

Business 1 - Plan - 5000 - £13.99 Sharer £100.00 £1,841.00 15%<br />

Business 1 - Plan - 6000 - £13.99 Sharer £120.00 £2,220.00 15%<br />

Business 1 - Plan - 7000 - £13.99 Sharer £140.00 £2,538.00 15%<br />

Business 1 - Plan - 8000 - £13.99 Sharer £160.00 £2,852.00 15%<br />

Business 1 - Plan - 9000 - £13.99 Sharer £180.00 £3,161.00 15%<br />

Business 1 - Plan - 10000 - £13.99 Sharer £200.00 £3,467.00 15%<br />

Business 1 - Plan - 15000 - £13.99 Sharer £300.00 £4,913.00 15%<br />

Business 1 - Plan - 20000 - £13.99 Sharer £400.00 £6,455.00 15%<br />

Business 1 - Plan - 25000 - £13.99 Sharer £500.00 £7,998.00 15%<br />

Business 1 - Plan - 30000 - £13.99 Sharer £600.00 £9,490.00 15%<br />

Business 1 - Plan - 40000 - £13.99 Sharer £800.00 £12,388.00 15%<br />

Business 1 - Plan - 50000 - £13.99 Sharer £1,000.00 £15,378.00 15%<br />

Business 1 - Plan - 60000 - £13.99 Sharer £1,200.00 £18,050.00 15%<br />

Business 1 - Plan - 80000 - £13.99 Sharer £1,600.00 £23,776.00 15%<br />

Business 1 - Plan - 100000 - £13.99 Sharer £2,000.00 £29,403.00 15%<br />

Business 1 - Plan - £13.99 Sharer £13.99 £290.00 15%<br />

New connections made with generic kit or SIM Only will receive £40 less commission. Please note: T-Mobile only pay Deferred Commission Payment (DCP) from month 3 onwards And don’t offer anything in<br />

advance; for example, on a 24 month contract, only 22 months revenue share (DCP) would be made. Please note: If a customer adds 2 separate minute bundles onto their account, for example one 10k and<br />

one 6k minute bundle, commission will only be payable on the highest minute bundle.<br />

*Revenue share is calculated as a % of Billed Revenue (Billed Revenue = Tariff Access Fee & Airtime overspend excluding one off charges & VAT). It is payable as long as the customer remains on the tariff,<br />

until the customer upgrades or disconnects or until the end of the contract tenure whichever is earliest. Revenue share is paid monthly from month three (from month one on SIM Only plans), payable<br />

one month in arrears. It is payable until the end of the contract tenure on applicable price plans, except on SIM Only plans where it is payable as long as the customer remains on the SIM Only tariff family.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

41


T-Mobile Business Commissions<br />

Business Pay Monthly 6 & 12 Month Commissions<br />

Tariff 6 month line rental 6 month commission Revenue share* 12 month line rental 12 month commission Revenue share*<br />

Business Pay Monthly 15 n/a n/a n/a n/a n/a n/a<br />

Business Pay Monthly 20 n/a n/a n/a n/a n/a n/a<br />

Business Pay Monthly 25 £25.92 £15.00 15% £25.92 £100.00 15%<br />

Business Pay Monthly 30 £31.11 £45.00 15% £31.11 £130.00 15%<br />

Business Pay Monthly 35 £36.29 £65.00 15% £36.29 £150.00 15%<br />

Business Pay Monthly 40 £41.48 £90.00 15% £41.48 £175.00 15%<br />

Business Pay Monthly 45 £46.66 £120.00 15% £46.66 £205.00 15%<br />

Business Pay Monthly 50 n/a n/a n/a n/a n/a n/a<br />

New connections made with generic kit or SIM Only will receive £40 less commission.<br />

Business Pay Monthly 18 & 24 Month Commissions<br />

Tariff 18 month line rental 18 month commission Revenue share* 24 month line rental 24 month commission Revenue share*<br />

Business Pay Monthly 15 n/a n/a n/a £15.55 £76.00 15%<br />

Business Pay Monthly 20 £20.74 £122.00 15% £20.74 £142.00 15%<br />

Business Pay Monthly 25 £25.92 £167.00 15% £25.92 £211.00 15%<br />

Business Pay Monthly 30 £31.11 £206.00 15% £31.11 £191.00 15%<br />

Business Pay Monthly 35 £36.29 £225.00 15% £36.29 £285.00 15%<br />

Business Pay Monthly 40 £41.48 £285.00 15% £41.48 £387.00 15%<br />

Business Pay Monthly 45 £46.66 £351.00 15% £45.00 £440.00 15%<br />

Business Pay Monthly 50 £50.00 £390.00 15% n/a n/a n/a<br />

New connections made with generic kit or SIM Only will receive £40 less commission.<br />

The Full Monty 12 & 24 Month Commissions<br />

Tariff 12 month line rental 12 month commission Revenue share* 24 month line rental 24 month commission Revenue share*<br />

Full Monty £30 £30.00 £135.00 15% £30.00 £205.00 15%<br />

New connections made with generic kit or SIM Only will receive £40 less commission.<br />

Business SIM Only Commissions<br />

Tariff 30 day line rental 30 day commission Revenue share* 12 month line rental 12 month commission Revenue share*<br />

Business Sim Only 15 £11.66 £0.00 25% £7.78 £15.00 20%<br />

Business Sim Only 20 £15.56 £0.00 25% £11.66 £29.00 20%<br />

Business Sim Only 25 £19.44 £0.00 25% £15.56 £37.00 20%<br />

Business Sim Only 30 £23.33 £0.00 25% £19.44 £59.00 20%<br />

*Revenue share is calculated as a % of Billed Revenue (Billed Revenue = Tariff Access Fee & Airtime overspend excluding one off charges & VAT). It is payable as long as the customer remains on the tariff,<br />

until the customer upgrades or disconnects or until the end of the contract tenure whichever is earliest. Revenue share is paid monthly from month three (from month one on SIM Only plans), payable<br />

one month in arrears. It is payable until the end of the contract tenure on applicable price plans, except on SIM Only plans where it is payable as long as the customer remains on the SIM Only tariff family.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

42


T-Mobile Business MBB & Upgrade<br />

Business Mobile Broadband Commissions<br />

Tariff<br />

18 month line rental<br />

18 month<br />

commission<br />

Revenue share*<br />

24 month line rental<br />

24 month<br />

commission<br />

Revenue share*<br />

Business Mobile Broadband 1GB * £8.50 £42.50 20% £8.50 £57.50 20%<br />

Business Mobile Broadband 3GB * £12.50 £65.00 20% £12.50 £88.00 20%<br />

Business Mobile Broadband 10GB n/a n/a n/a £30.00 £90.00 20%<br />

* 3 months free Business Mobile Broadband available until 30th September 2012 on both 18 and 24 month 1GB and 3GB plans when a customer joins or upgrades.<br />

Business Mobile Broadband Upgrade Commissions<br />

Tariff<br />

18 month line rental<br />

18 month<br />

commission<br />

Revenue share*<br />

24 month line rental<br />

24 month<br />

commission<br />

Revenue share*<br />

Upgrade Mobile Broadband 3GB* £12.50 £88.00 N/A** £12.50 £125.00 N/A**<br />

* Please note commissions for Upgrade MBB as stated above only relate when using existing kit.<br />

Revenue share is not payable on upgrades.<br />

Business Upgrade Commissions<br />

Tariff<br />

12 month<br />

commission<br />

18 month<br />

commission<br />

24 month<br />

commission<br />

36 month<br />

commission<br />

Tariff<br />

12 month<br />

commission<br />

18 month<br />

commission<br />

24 month<br />

commission<br />

36 month<br />

commission<br />

Upgrade - RRP £0.00 £115.00 £140.00 £165.00 £215.00<br />

Upgrade - RRP £9.99 £123.33 £148.33 £173.33 £223.33<br />

Upgrade - RRP £19.99 £131.66 £156.66 £181.66 £231.66<br />

Upgrade - RRP £29.99 £139.99 £164.99 £189.99 £239.99<br />

Upgrade - RRP £39.99 £148.33 £173.33 £198.33 £248.33<br />

Upgrade - RRP £49.99 £156.66 £181.66 £206.66 £256.66<br />

Upgrade - RRP £59.99 £164.99 £189.99 £214.99 £264.99<br />

Upgrade - RRP £69.99 £173.33 £198.33 £223.33 £273.33<br />

Upgrade - RRP £79.99 £181.66 £206.66 £231.66 £281.66<br />

Upgrade - RRP £89.99 £189.99 £214.99 £239.99 £289.99<br />

Upgrade - RRP £99.99 £198.33 £223.33 £248.33 £298.33<br />

Upgrade - RRP £109.99 £206.66 £231.66 £256.66 £306.66<br />

Upgrade - RRP £119.99 £214.99 £239.99 £264.99 £314.99<br />

Upgrade - RRP £129.99 £223.33 £248.33 £273.33 £323.33<br />

Upgrade - RRP £139.99 £231.66 £256.66 £281.66 £331.66<br />

Upgrade - RRP £149.99 £239.99 £264.99 £289.99 £339.99<br />

Upgrade - RRP £159.99 £248.33 £273.33 £298.33 £348.33<br />

Upgrade - RRP £169.99 £256.66 £281.66 £306.66 £356.66<br />

Upgrade - RRP £179.99 £264.99 £289.99 £314.99 £364.99<br />

Upgrade - RRP £189.99 £273.33 £298.33 £323.33 £373.33<br />

Upgrade - RRP £199.99 £281.66 £306.66 £331.66 £381.66<br />

Upgrade - RRP £209.99 £289.99 £314.99 £339.99 £389.99<br />

Upgrade - RRP £219.99 £298.33 £323.33 £348.33 £398.33<br />

Upgrade - RRP £229.99 £306.66 £331.66 £356.66 £406.66<br />

Upgrade - RRP £239.99 £314.99 £339.99 £364.99 £414.99<br />

Upgrade - RRP £249.99 £323.33 £348.33 £373.33 £423.33<br />

Upgrade - RRP £259.99 £331.66 £356.66 £381.66 £431.66<br />

Upgrade - RRP £269.99 £339.99 £364.99 £389.99 £439.99<br />

Upgrade - RRP £279.99 £348.33 £373.33 £398.33 £448.33<br />

Upgrade - RRP £289.99 £356.66 £381.66 £406.66 £456.66<br />

Upgrade - RRP £299.99 £364.99 £389.99 £414.99 £464.99<br />

Upgrade - RRP £309.99 £373.33 £398.33 £423.33 £473.33<br />

Upgrade - RRP £319.99 £381.66 £406.66 £431.66 £481.66<br />

Upgrade - RRP £329.99 £389.99 £414.99 £439.99 £489.99<br />

Upgrade - RRP £339.99 £398.33 £423.33 £448.33 £498.33<br />

Upgrade - RRP £349.99 £406.66 £431.66 £456.66 £506.66<br />

Upgrade - RRP £359.99 £414.99 £439.99 £464.99 £514.99<br />

Upgrade - RRP £369.99 £423.33 £448.33 £473.33 £523.33<br />

Upgrade - RRP £379.99 £431.66 £456.66 £481.66 £531.66<br />

Upgrade - RRP £389.99 £439.99 £464.99 £489.99 £539.99<br />

Upgrade - RRP £399.99 £448.33 £473.33 £498.33 £548.33<br />

Upgrade - RRP £409.99 £456.66 £481.66 £506.66 £556.66<br />

Upgrade - RRP £419.99 £464.99 £489.99 £514.99 £564.99<br />

Upgrade - RRP £429.99 £473.33 £498.33 £523.33 £573.33<br />

Upgrade - RRP £439.99 £481.66 £506.66 £531.66 £581.66<br />

Upgrade - RRP £449.99 £489.99 £514.99 £539.99 £589.99<br />

Upgrade - RRP £459.99 £498.33 £523.33 £548.33 £598.33<br />

Upgrade - RRP £469.99 £506.66 £531.66 £556.66 £606.66<br />

Upgrade - RRP £479.99 £514.99 £539.99 £564.99 £614.99<br />

Upgrade - RRP £489.99 £523.33 £548.33 £573.33 £623.33<br />

Upgrade - RRP £499.99 £531.66 £556.66 £581.66 £631.66<br />

Upgrade - RRP £509.99 £539.99 £564.99 £589.99 £639.99<br />

Upgrade - RRP £519.99 £548.33 £573.33 £598.33 £648.33<br />

Upgrade - RRP £529.99 £556.66 £581.66 £606.66 £656.66<br />

Upgrade - RRP £539.99 £564.99 £589.99 £614.99 £664.99<br />

Upgrade - RRP £549.99 £573.33 £598.33 £623.33 £673.33<br />

Upgrade - RRP £559.99 £581.66 £606.66 £631.66 £681.66<br />

Upgrade - RRP £569.99 £589.99 £614.99 £639.99 £689.99<br />

Upgrade - RRP £579.99 £598.33 £623.33 £648.33 £698.33<br />

Upgrade - RRP £589.99 £606.66 £631.66 £656.66 £706.66<br />

Upgrade - RRP £599.99 £614.99 £639.99 £664.99 £714.99<br />

Upgrade - RRP £609.99 £623.33 £648.33 £673.33 £723.33<br />

Upgrade - RRP £619.99 £631.66 £656.66 £681.66 £731.66<br />

Upgrade - RRP £629.99 £639.99 £664.99 £689.99 £739.99<br />

Upgrade - RRP £639.99 £648.33 £673.33 £698.33 £748.33<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

43


T-Mobile Business VAS Commissions<br />

VAS Commissions - bUSINESS 1-PLAN ONLY<br />

VAS Line rental Commission<br />

VAS Commissions -<br />

available on all All Plans<br />

VAS Line rental Commission<br />

INTERNATIONAL<br />

Euro Travel 25 (30 Day) £5.00 £0.00<br />

Euro Travel 50 (30 Day) £10.00 £0.00<br />

Euro Travel 60 (30 Day) £12.50 £0.00<br />

Euro Travel 60 (24) £12.50 £9.00<br />

Euro Travel 125 (30 Day) £25.00 £0.00<br />

Euro Travel 125 (24) £25.00 £13.50<br />

Euro Travel 250 (30 Day) £50.00 £0.00<br />

Euro Travel 250 (24) £50.00 £31.50<br />

Euro Travel 500 (30 Day) £100.00 £0.00<br />

Euro Travel 500 (24) £100.00 £45.00<br />

Euro Travel 1250 (30 Day) £250.00 £0.00<br />

Euro Travel 2500 (30 Day) £500.00 £0.00<br />

Euro Travel 5000 (30 Day) £1,000.00 £0.00<br />

International Travel Zone 1 30 (30 Day) £20.00 £0.00<br />

International Travel Zone 1 30 (24) £20.00 £13.50<br />

International Travel Zone 1 60 (30 Day) £40.00 £0.00<br />

International Travel Zone 1 60 (24) £40.00 £22.50<br />

International Travel Zone 1 125 (30 Day) £80.00 £0.00<br />

International Travel Zone 1 125 (24) £80.00 £45.00<br />

International Travel Zone 1 250 (30 Day) £160.00 £0.00<br />

International Travel Zone 1 250 (24) £160.00 £67.50<br />

International Travel Zone 2 30 (30 Day) £30.00 £0.00<br />

International Travel Zone 2 30 (24) £30.00 £18.00<br />

International Travel Zone 2 60 (30 Day) £60.00 £0.00<br />

International Travel Zone 2 60 (24) £60.00 £36.00<br />

International Travel Zone 2 125 (30 Day) £120.00 £0.00<br />

International Travel Zone 2 125 (24) £120.00 £67.50<br />

International Travel Zone 2 250 (30 Day) £240.00 £0.00<br />

International Travel Zone 2 250 (24) £240.00 £90.00<br />

IPHONE<br />

iPhone 1-Plan (30 Day) £10.00 £0.00<br />

iPhone 1-Plan (18) £10.00 £47.70<br />

iPhone 1-Plan (24) £10.00 £72.00<br />

TEXT<br />

Unlimited Texts (30 Day) £2.50 £0.00<br />

Shared 50 Text (30 Day) £1.50 £0.00<br />

Shared 100 Text (30 Day) £3.00 £0.00<br />

Shared 200 Text (30 Day) £6.00 £0.00<br />

Shared 300 Text (30 Day) £9.00 £0.00<br />

Shared 400 Text (30 Day) £12.00 £0.00<br />

Shared 500 Text (30 Day) £15.00 £0.00<br />

Shared 750 Text (30 Day) £22.50 £0.00<br />

Shared 1000 Text (30 Day) £30.00 £0.00<br />

Shared 1500 Text (30 Day) £45.00 £0.00<br />

Shared 2000 Text (30 Day) £60.00 £0.00<br />

Shared 3000 Text (30 Day) £90.00 £0.00<br />

Shared 4000 Text (30 Day) £120.00 £0.00<br />

Shared 5000 Text (30 Day) £150.00 £0.00<br />

BLACKBERRY<br />

BIS & Internet (30 Day) £5.00 £7.20<br />

BIS & Internet (12) £5.00 £18.00<br />

BIS & Internet (18) £5.00 £22.50<br />

BIS & Internet (24) £5.00 £27.00<br />

BESX & Internet (6) £7.50 £7.20<br />

BESX & Internet (18) £7.50 £22.50<br />

BESX & Internet (24) £7.50 £36.00<br />

BES & Internet (30 Day) £10.00 £14.40<br />

BES & Internet (18) temporarily unavailable £10.00 £47.70<br />

BES & Internet (24) £10.00 £72.00<br />

World Email BlackBerry (30 Day) £12.77 £0.00<br />

EMAIL & INTERNET<br />

Unlimited Email & Internet - Existing Cust (30 Day) £5.00 £0.00<br />

Email & Internet 500MB (30 Day) £5.00 £7.20<br />

Email & Internet 500MB (18) £5.00 £22.50<br />

Email & Internet 500MB (24) £5.00 £27.00<br />

Email & Internet 1GB (30 Day) £10.00 £7.20<br />

MBB Tethering 1GB (30 Day) £8.50 £0.00<br />

MBB Tethering 3GB (18) £12.50 £0.00<br />

MBB Tethering 3GB (24) £12.50 £0.00<br />

MBB Tethering 3GB (30 Day) £12.50 £0.00<br />

MBB Tethering 5GB (30 Day) £20.00 £0.00<br />

MBB Tethering 10GB (30 Day) £30.00 £0.00<br />

VAS Commissions -<br />

Business Pay Monthly Only<br />

VAS Line rental Commission<br />

MINUTES & TEXTS<br />

3000 Texts (30 Day) £5.00 £7.20<br />

3000 Landline Mins (30 Day) £5.00 £7.20<br />

3000 On-Net Mins (30 Day) £5.00 £7.20<br />

INTERNATIONAL<br />

USA & Canada (30 Day) £5.00 £7.20<br />

Europe & Australasia (30 Day) £5.00 £7.20<br />

International Text (30 Day) £5.00 £7.20<br />

Euro Travel 25 (30 Day) £5.00 £0.00<br />

Euro Travel 50 (30 Day) £10.00 £0.00<br />

Euro Travel 125 (24) £25.00 £13.50<br />

Euro Travel 250 (30 Day) £50.00 £0.00<br />

International Travel Zone 1 30 (30 Day) £20.00 £0.00<br />

International Travel Zone 1 60 (30 Day) £40.00 £0.00<br />

International Travel Zone 1 125 (30 Day) £80.00 £0.00<br />

International Travel Zone 1 250 (30 Day) £160.00 £0.00<br />

International Travel Zone 2 30 (30 Day) £30.00 £0.00<br />

International Travel Zone 2 60 (30 Day) £60.00 £0.00<br />

International Travel Zone 2 125 (30 Day) £120.00 £0.00<br />

International Travel Zone 2 250 (30 Day) £240.00 £0.00<br />

Important: If within 120 days a customer changes the SOC on a 1 plan sharer to a lower SOC then<br />

T-Mobile will clawback the difference.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

44


Internet and Broadband Travel Boosters<br />

INTERNET TRAVEL BOOSTERS<br />

BROADBAND TRAVEL BOOSTERS<br />

Booster Line rental Commission<br />

Booster Line rental Commission<br />

EUROPE<br />

Euro 10MB £2.08 £0.00*<br />

Euro 50MB £8.33 £0.00*<br />

EUROPE<br />

Euro 10MB £2.08 £0.00*<br />

Euro 20MB £4.17 £0.00*<br />

Euro 50MB £8.33 £0.00*<br />

ROW A/E<br />

A/E 10MB £10.00 £0.00*<br />

A/E 50MB £30.00 £0.00*<br />

A/E 200MB £100.00 £0.00*<br />

ROW A/E<br />

A/E 10MB £10.00 £0.00*<br />

A/E 20MB £20.00 £0.00*<br />

A/E 50MB £30.00 £0.00*<br />

A/E 200MB £100.00 £0.00*<br />

ROW B<br />

B 10MB £20.00 £0.00*<br />

B 20MB £37.50 £0.00*<br />

B 50MB £75.00 £0.00*<br />

ROW B<br />

B 10MB £20.00 £0.00*<br />

B 20MB £37.50 £0.00*<br />

B 50MB £75.00 £0.00*<br />

ROW C<br />

C 10MB £40.00 £0.00*<br />

C 20MB £75.00 £0.00*<br />

C 50MB £150.00 £0.00*<br />

ROW C<br />

C 10MB £40.00 £0.00*<br />

C 20MB £75.00 £0.00*<br />

C 50MB £150.00 £0.00*<br />

ROW D<br />

D 10MB £75.00 £0.00*<br />

D 20MB £140.00 £0.00*<br />

D 50MB £280.00 £0.00*<br />

ROW D<br />

D 10MB £75.00 £0.00*<br />

D 20MB £140.00 £0.00*<br />

D 50MB £280.00 £0.00*<br />

* Please note: Travel Boosters are commissionable on Revenue Share only as they are opt in bundles, so are not payable at connection.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

45


T-Mobile Business Handsets<br />

Contract Handsets (handsets in bold are due to launch and may not be available for immediate sale)<br />

Handset Trade Price RRP<br />

Handset Trade Price RRP<br />

BLACKBERRY<br />

BlackBerry 9320 £141.78 £59.99<br />

BlackBerry 9790 £249.91 £189.99<br />

BlackBerry 9900 £323.44 £279.99<br />

Playbook 16GB £324.00 £399.98<br />

Playbook 32GB £384.00 £479.99<br />

Playbook 64GB £444.00 £559.99<br />

HTC<br />

HTC One S £326.90 £279.99<br />

HTC One X £378.81 £339.99<br />

HTC One XL £380.24 £339.99<br />

HTC RIO £172.89 £89.99<br />

LG<br />

LG Prada 3 £368.97 £329.99<br />

MOTOROLA<br />

Motorola Argon Mini £100.66 £9.99<br />

Motorola Razr i £255.05 £189.99<br />

NOKIA<br />

Nokia C3-01 V2 £111.00 £19.99<br />

Nokia 113 Asha £52.00 £0.00<br />

Nokia Lumia 800 £293.00 £239.99<br />

Nokia Lumia 610 £183.00 £109.99<br />

Nokia C1-02 £48.50 £0.00<br />

Nokia Asha 300 £83.50 £0.00<br />

SAMSUNG<br />

Samsung Galaxy Mini II £126.00 £39.99<br />

Samsung Galaxy S II £300.00 £249.99<br />

Samsung Galaxy Xcover (Alkon) £156.00 £69.99<br />

Samsung Galaxy Xcover (Eisen) £77.20 £0.00<br />

Samsung Ace 2 £184.00 £109.99<br />

Samsung Galaxy S III £395.00 £359.99<br />

Samsung Galaxy S III LTE £424.00 £399.99<br />

SONY / SONY ERICSSON<br />

Sony Experia U £161.68 £79.99<br />

Sony Tipo £108.91 £19.99<br />

Sony Xperia J £157.25 £79.99`<br />

Sony Xperia T £321.56 £269.99<br />

T-MOBILE<br />

T-Mobile Vivacity £111.84 £19.99<br />

T-Mobile Energy £72.37 £0.00<br />

T-Mobile Beat £60.47 £0.00<br />

MOBILE BROADBAND<br />

ZTE MF192 MBB Stick £39.71 £0.00<br />

OTHER<br />

T-Mobile Wireless Pointer E586 £71.49 £0.00<br />

MBB Wireless Pointer E5332 £56.57 £0.00<br />

Nextivity RS2 £340.17 £396.20<br />

T-Mobile MF195E MBB Stick £42.21 £0.00<br />

Nokia Lumia 820 £302.00 £249.99<br />

HUAWEI<br />

Huawei Ascend P1 £345.03 £299.99<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

46


BlackBerry® T-Support.<br />

Comprehensive technical support<br />

programmes designed to fulfil all of your<br />

BlackBerry® provides technical support services directly from the BlackBerry<br />

support experts which is affordable for Small & Medium business, as well<br />

as providing relationship based support and access to highly experienced<br />

support experts and maintenance services for Enterprise.<br />

BlackBerry® Technical Support offers businesses complete peace of mind<br />

and a single point of contact for all technical enquiries, 24 hours a day, 7<br />

days a week.<br />

Why sell T-Support?<br />

Increase recurring revenue<br />

Add value for your customers<br />

Increase customer satisfaction and loyalty<br />

Reduce your customer support calls<br />

There are a number of different T-Support packages available,<br />

which are dependent on the needs of your customers, ranging from<br />

The Basic support package for a maximum of 30 employees at just<br />

£325.00 for the entire annual licence, to the Elite package which can<br />

support up to 20,000 staff members.<br />

For full pricing information or any more information in relation<br />

to BlackBerry Technical Support, please contact your Business<br />

Development Manager.<br />

BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited.


Intelligent VC<br />

Email Marketing Platform<br />

Email marketing is a vital tool which is now considered essential for any business. <strong>Daisy</strong> <strong>Distribution</strong> is pleased to introduce the IVC<br />

Marketing platform, that allows you to create dynamic and visually engaging bespoke mailers, both to your existing and prospective<br />

customers.<br />

Why use email marketing?<br />

• Save money - communicate to your customers for a fraction of the cost of other methods.<br />

• Communicate instantly - reach a global base, 24 hours a day, 7 days a week.<br />

• Up and cross sell your products and services - using technology available to link other aspects of your<br />

business to every communication.<br />

• Be ‘green’ - electronic communication is paperless therefore more environmentally friendly.<br />

• Capture your audience - by sending visually engaging and interactive HTML mailers.<br />

• Access reports - to determine the effectiveness of your communications.<br />

• Improve customer satisfaction - with regular communications to develop customer relationships.<br />

What can email marketing do for your business?<br />

• Increase brand awareness - with regular email offers and promotions.<br />

• Build customer relationships and encourage new business - using newsletters to keep in regular<br />

communication with your customers, and referral schemes to engage with prospects.<br />

• Drive traffic to your website - using hyperlinks from your mailers.<br />

• Capture customer data - with surveys, forms and landing pages.<br />

IVCs sophisticated system allows you to import dynamic designs or use one of its 100 free customisable templates to produce appealing<br />

HTML mailers, as well as access the bespoke <strong>Daisy</strong> <strong>Distribution</strong> creations available. The system has an advanced reporting process allowing<br />

you to understand every element of your campaign, and its innovating contact management features allow you to add an unlimited<br />

number of data fields, segmentation filters and behavioural query options.<br />

For more information on IVC and how to set up an account please<br />

contact marketing@daisydistribution.com


Important Network Information<br />

Vodafone SLA’s<br />

Please note that <strong>Daisy</strong> <strong>Distribution</strong> requires an additional 48 hours on top of these SLA times in order to process<br />

your request.<br />

New/Additional<br />

Connections<br />

Ports<br />

Upgrades<br />

Mid-term<br />

Upgrades<br />

Up to 72 hours<br />

Min of 1 week<br />

Up to 72 hours<br />

Up to 72 hours<br />

Tariff<br />

Analysis<br />

Tariff Changes<br />

(upgrades only)<br />

3rd party /<br />

Managed Access<br />

Commitment<br />

Reports<br />

Min of 1 week<br />

Up to 48 hours<br />

Up to 2 weeks<br />

Up to 48 hours<br />

O2 and Vodafone SLA’s<br />

O2 SLA’s<br />

Please note that <strong>Daisy</strong> <strong>Distribution</strong> requires an additional 48 hours on top of these SLA times in order to process<br />

your request.<br />

Additional<br />

Connections<br />

Ports and<br />

Migrations<br />

Upgrades<br />

Miscellaneous<br />

Up to 48 hours<br />

Up to 48 hours<br />

Up to 48 hours<br />

Up to 120 hours<br />

Vodafone & O2 Funding Requests (including BCADS) - Up to 5 working days<br />

These Vodafone and O2 SLA times apply to Monday-Friday standard working hours only, weekends do not apply.<br />

Vodafone and O2 Port Dates for Q4 2012<br />

To guarantee number ports are connected by the end of each month throughout Q1, our connections team need to have received the completed contract and<br />

proofs by the following dates (presuming the credit check has previously been performed).<br />

Please make sure the correct PAC code is on the contract.<br />

October 2012:<br />

November 2012:<br />

Ports 25 or over - paperwork to be received by 4pm on the 15th of the month<br />

Ports 24 and under - paperwork to be received by 4pm on the 29th of the month<br />

Ports 25 or over - paperwork to be received by 4pm on the 14th of the month<br />

Ports 24 and under - paperwork to be received by 4pm on the 28th of the month<br />

Please note that no ports will take place on bank holidays.<br />

Queries<br />

Please note that <strong>Daisy</strong> <strong>Distribution</strong> and the networks, Orange, Vodafone, and O2 will NOT review any queries received six months after the initial connection.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

49


Network Proofs<br />

All connections made must be accompanied by the appropriate proofs as detailed below:<br />

As contracts and / or proofs may be requested at a later date by the network or <strong>Daisy</strong> <strong>Distribution</strong> they must be held for one year from connection. In the event of clawback<br />

commission will not be repaid where the contract or proofs do not meet network guidelines.<br />

Please note: these proofs are a guideline and apply to face-to-face sales only.<br />

Please refer to the <strong>Daisy</strong> <strong>Partner</strong> Portal (www.daisydistribution.com) for full proof requirements.<br />

O2, Orange and T-Mobile: ID & Address Proofs – Provide ONE of signature & ONE proof of address:<br />

UK Driving Licence (if not used as proof of address) <br />

Signature Proof<br />

Address Proof<br />

UK Provisional Driving Licence (if not used as proof of address) <br />

Current UK Passport (signed) <br />

Current Non UK Passport (signed, NOT handwritten) <br />

Current credit, debit card 1 (Orange also accept High Street credit cards) 1 <br />

UK Driving Licence (if not used as proof of signature) <br />

UK Provisional Driving Licence (if not used as proof of address) <br />

Utility Bill (gas, electric, water, or home telephone. NOT mobile bills) dated within 3 months 2 2 <br />

Bank or building society statement dated within 3 months 3 (Orange also accept online statements) <br />

Credit Card statement 6 <br />

Council tax bill <br />

Family allowance book <br />

Vodafone: ID & Address Proofs: Provide ONE from list A - OR - ONE from list B and ONE from list C<br />

List A List B List C<br />

• CV2/AVS verification of Credit or Debit card<br />

• Provisional UK Driving Licence<br />

• Full Driving Licence<br />

• Shotgun Licence<br />

• Chip and Pin verification of Credit or Debit<br />

card (minimum £10 transaction and must<br />

belong to applicant)<br />

• Debit/Credit card (chip and pin or CV2/AVS<br />

verification)<br />

• Electoral Roll cards<br />

• Full Passport<br />

• Non UK Driving Licence<br />

• Non UK National Identity card<br />

• Police Warrant card<br />

• Military ID card<br />

• Official Student card<br />

• Utility bill<br />

• Bank/Building Society statement (cannot<br />

have debt showing)<br />

• Credit/Debit/Store card statement*<br />

• Other airtime providers bills*<br />

• Stamped Bank authority (valid for 30 days<br />

from stamp date)<br />

• Council Tax bills*<br />

• Solicitors letter*<br />

• Service letter<br />

• Employment letter (on letterhead and dated<br />

within 30 days)<br />

• Acceptance/offer letter (on headed paper)*<br />

• Inland revenue letter (on headed paper)*<br />

• Mortgage or Tenancy agreement*<br />

• Vehicle Registration document*<br />

• Cable/Satellite/TV Rental bill*<br />

*Must be dated within 3 months.<br />

Business Proofs<br />

Provide PO 4,5<br />

Provide ONE of<br />

the below 4<br />

Provide BOTH<br />

of the below<br />

Provide TWO of<br />

the below 7<br />

Purchase order (dated within 30 days of order): Must be an official order on company letterhead with<br />

Company Reg No. listed, signed and dated by an authorised person (not pp’d) with their name and position<br />

in the company printed. PO must also state no. of connections, length of contract & tariff. Orange Care:<br />

Customers taking Orange Care must include the following text on the PO; I confirm that I have read and agree<br />

to the Terms and Conditions of the Orange Care product”<br />

<br />

Limited/PLC/Charity<br />

Authorised Company letterhead with Company Reg No. listed – signed and dated by an authorised person<br />

(not pp’d) with their name and position in the company printed. Letter must also state number of connections,<br />

length of contract & tariff<br />

<br />

Landline telephone bill (must contain company name, address and telephone number) <br />

Current UK bank or building society statement, Credit card or cheque book in business name <br />

Current utility or phone bill (fixed or mobile) in business name, <br />

Certificate of incorporation, Leasing agreement in business name <br />

Change of company name certificate or VAT registration certificate. <br />

Sole Trader/<br />

Small Business<br />

(up to 49 employees)<br />

For Orange: Please provide one of the following business proofs: business cheque book, business bank account statement for past month, business utility bill for one quarter, business<br />

credit card statements for past three months. Plus 1 proof of signature & 1 proof of address from the ‘Consumer’ Proof List.<br />

For T-Mobile: Please provide 1 Business proof, PLUS 1 Personal proof of signature & 1 Personal proof of address.<br />

For O2: Please provide 1 Business Proof, PLUS 1 proof of signature & 1 proof of address from the ‘Consumer’ Proof List.<br />

For Vodafone: Please provide BOTH Business Proofs, PLUS 1 proof of signature & 1 proof of address from the ‘Consumer’ Proof List.<br />

Address proofs must be dated within 3 months and match the address on the contract. No reminders are acceptable. 1 O2 do NOT accept Solo or Electron. Back of card must be provided for O2 with<br />

security numbers blanked out. Orange require that the card number be partially obliterated so that only the first four and last four numbers are visible. 2 Orange do NOT accept British Gas bills as a<br />

proof of address. The information on this page is for guidance only and the networks will make clawback decisions from their own proof lists. 3 Must show balance and transactions and be within a<br />

stated Overdraft Limit and dated within 3 months of contract / connection date. 4 Applications for 5 devices or more within a 60 day period must provide a personal driving license or passport from the<br />

person who signs the PO. 5 Orange requires that companies must have a listing on 118 000 or 118 500 and will fail proofs if they cannot validate them on these numbers. 6 Orange require that the credit<br />

card number be partially obliterated so that only the first four and last four numbers are visible. 7 T-Mobile requires that charities should also provide their charity registration number. Government and<br />

NHS customers must also provide a valid purchase order.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

50


Company Contacts<br />

Account Managers Contact Number Email<br />

Business Development Manager (Midlands & Heart of England) Cally Taylor 07956 180 900 cally.taylor@daisydistribution.com<br />

Business Development Manager (North East & North West) Lucy Kennedy 07876 407 040 lucy.kennedy@daisydistribution.com<br />

Business Development Manager (North West London) Debbie McGinn 07775 791 119 debbie.mcginn@daisydistribution.com<br />

Business Development Manager (North West) Iain Matthews 07904 984 341 iain.matthews@daisydistribution.com<br />

Business Development Manager (Midlands) Matt Rowland 07904 516 901 matt.rowland@daisydistribution.com<br />

Business Development Manager (South East) Ryan Neale 07956 180 600 ryan.neale@daisydistribution.com<br />

Business Development Manager (South & South West) Nicky Norgate 07899 075 671 nicky.norgate@daisydistribution.com<br />

Business Development Manager Roan Williams 01473 382 028 roan.williams@daisydistribution.com<br />

Business Development Manager Sean Allgrove 01473 382 094 sean.allgrove@daisydistribution.com<br />

Business Development Manager Shapla Begum 01473 382 095 shapla.begum@daisydistribution.com<br />

Business Development Manager Sam Mowles 01473 382 096 sam.mowles@daisydistribution.com<br />

Internal Business Manager Iona Auchterlonie 01661 839 644 iona.auchterlonie@daisydistribution.com<br />

Orange Business Specialist Michelle Berry 07747 800 194 michelle.berry@daisydistribution.com<br />

Vodafone Business Specialist Sarah Brearley 07956 180 500 sarah.brearley@daisydistribution<br />

O2 Fixed Line Specialist Steve Cox 07973 349 401 steve.cox@daisydistribution<br />

Sales Support Contact Number Email<br />

Sales Support and Connections Manager<br />

Sarah Watts<br />

Sales Support Advisor<br />

Sales Support Advisor<br />

Dale Osman<br />

Cherie Griffiths<br />

01473 382 000 (option 1)<br />

salessupport@daisydistribution.com<br />

Sales Support Advisor<br />

Davina Lockett<br />

Sales Support Fax - 08442 930 001<br />

Retentions and Funding Contact Number Email<br />

Retentions and Funding Specialist<br />

Retentions and Funding Specialist<br />

Lee Reynolds (O2)<br />

Lorraine Mills (Vodafone)<br />

01473 382 056 retentions-funding@daisydistribution.com<br />

Connections - Upgrades, Miscellaneous and General enquiries Contact Number Email<br />

Team Coach<br />

Leon Smith<br />

Connections Advisor<br />

Connections Advisor<br />

Jamie Day<br />

Shaun Riceman<br />

01473 382 000 (option 2)<br />

upgrades-admin@daisydistribution.com<br />

Connections Advisor<br />

Gavin Locksmith<br />

Fax number - 08442 930 002<br />

Connections - Ports Contact Number Email<br />

Team Coach<br />

Connections Advisor<br />

Wayne Byford<br />

Hazel Lewis<br />

01473 382 000 (option 2)<br />

ports@daisydistribution.com<br />

Fax number - 08442 930 003<br />

Connections - New, Additionals and O2 Fixed Line Contact Number Email<br />

Team Coach<br />

Jermaine Clarke<br />

01473 382 000<br />

Connections Advisor<br />

Michelle Bassett<br />

Connections Advisor Lewis Mark -<br />

vets-connections@daisydistribution.com<br />

Fax number - 08442 930 004<br />

O2 Fixed Line - - o2fixedline@daisydistribution.com<br />

New Dealer Applications Contact Number Email<br />

New Dealer Applications Carla Davies 01473 382 010<br />

Fax number - 01473 382 011<br />

newdealers@daisydistribution.com<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

51


Company Contacts Continued<br />

Contract and Proofs Contact Number Email<br />

Data Administrator Karen Clayton 01473 382 045<br />

Fax number - 01473 382 046<br />

karen.clayton@daisydistribution.com<br />

Service Delivery Team Contact Number Email<br />

Service Delivery Advisors -<br />

b2bconnections@daisydistribution.com<br />

Service Delivery Manager Claire Kennedy claire.kennedy@daisydistribution.com<br />

01473 382 000<br />

Connections Team Leader Leanne Renner leanne.renner@daisydistribution.com<br />

Proofs Quality Claire Kennedy claire.kennedy@daisydistribution.com<br />

Finance Contact Number Email<br />

Financial Accountant<br />

Sarah Margetts<br />

Financial Accountant Assistant<br />

Lorraine Butler<br />

Finance Administrator/Purchase Ledger<br />

Debbie Smith<br />

Commissions Payable Manager<br />

Finance/Query Assistant<br />

Sally Howard<br />

Julie Newby<br />

01473 382 000<br />

Please visit the <strong>Daisy</strong> <strong>Partner</strong> Portal (DPP) to find out<br />

your relevant Accounts Assistant’s email address.<br />

Finance Administrator<br />

Sarah Buckingham<br />

Finance Administrator<br />

Nick Bendall<br />

Finance Administrator<br />

James Wilson<br />

Credit Controller Colin Johnson 01473 382 000 colin.johnson@daisydistribution.com<br />

Fax number - 01473 382 011 -<br />

Marketing Contact Number Email<br />

Marketing Executive Verity Gray 01473 382 073 verity.gray@daisydistribution.com<br />

Marketing Executive Susan Glasgow 01473 382 074 susan.glasgow@daisydistribution.com<br />

Marketing/Design Assistant Elizabeth Percival 01473 382 016 elizabeth.percival@daisydistribution.com<br />

Fax number - 01473 382 011 -<br />

Stores Contact Number Email<br />

Stores Supervisor<br />

Phillip Cooke<br />

Stores Assistant<br />

Stores Assistant<br />

Hugh Green<br />

Thomas Keppell<br />

01473 382 000<br />

stores@daisydistribution.com<br />

Stores Assistant<br />

Raymond Beckett<br />

Fax number - 08442 930 005<br />

Returns Contact Number Email<br />

Returns Phillip Cooke 01473 382 000<br />

Fax number - 08442 930 005<br />

returns@daisydistribution.com<br />

Repair Centre Contact Number Email<br />

Repair Centre<br />

Repair Centre<br />

Repair Centre<br />

Opening Hours<br />

Amanda Rice<br />

Cathy McGlachie<br />

Gemma Cronin<br />

01473 382 000 service.centre@daisydistribution.com<br />

Monday - Friday 9.00am - 5.00pm<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

52


Network Contacts<br />

Orange Contact Details Contact Number Website<br />

Tele Registrations 08000 792 222<br />

Enable Helpline 08000 796 666 (Option 6)<br />

Customer Service<br />

07973 100150 (150 on Handset)<br />

Upgrade Authorisation 08000 794010 (Option 1)<br />

28 Day Faulty Replacement 08000 790 165<br />

Mobile Number Portability (MNP) 08708 708 888<br />

www.orange.co.uk<br />

Pay As You Go Customer Services (Info, Top-Ups etc)<br />

07973 100 450 (450 on Handset)<br />

Pay As You Go Registration 08000 790 006<br />

Pay As You Go Contract Registrations (N+3) 08000 790 200<br />

Change of Ownership 08000 790 005<br />

O2 Contact Details Contact Number Website<br />

Consumer Customer Services (Gateway Customers)<br />

Business Customer Services (Gateway Customers)<br />

Best for Business Customer Services<br />

08448 090 202 (100 on Handset)<br />

08009 777 027 (8002 on Handset)<br />

08003 280 002 (8002 on Handset)<br />

www.o2.co.uk<br />

https://sales.o2.co.uk/<br />

Vodafone Contact Details Contact Number Website / Email<br />

Customer Services<br />

08700 700 191 (191 on Handset)<br />

Business Customer Services 08704 500 111<br />

Business Technical Support 08704 550 450<br />

www.vodafone.co.uk<br />

http://partners.vodafone.co.uk<br />

Network Terms & Conditions<br />

O2 Terms & Conditions<br />

Clawback of new connection early termination: In the event of<br />

a termination of a new connection either by the customer or by<br />

O2 (in both cases, whether or not in accordance with its terms),<br />

within the new connection pre-payment period, <strong>Daisy</strong> <strong>Distribution</strong><br />

shall:<br />

Clawback from the dealer all revenue share advance along with all<br />

and any bonuses that <strong>Daisy</strong> <strong>Distribution</strong> has pre-paid as per the<br />

quarterly price guide including, but not limited to the connection<br />

bonus, additional volume bonus, Value Added Services bonus<br />

and any other discretional bonus amounts where the termination<br />

occurs within the first six months of contract term.<br />

Where the termination occurs outside of the first six months<br />

of contract term <strong>Daisy</strong> <strong>Distribution</strong> shall reconcile the revenue<br />

share advance paid against the actual revenue generated and<br />

true down the balance notwithstanding any additional bonuses<br />

that may have been paid.<br />

Where there is a downward tariff migration at any time within the<br />

contract term, a true-down will be applied and the entire revenue<br />

share differential between the original connected tariff and the<br />

downwardly migrated tariff will be clawed back.<br />

Where any value added service is applied at the point of connection<br />

or first resign into revenue share and a revenue share advance is<br />

paid and the value added service is subsequently disconnected a<br />

true-down of the advance element of that value added service will<br />

occur and a clawback of the full advance differential will be made.<br />

No revenue share advance will be paid for new lead handsets<br />

where an existing customer migrates the current parent handset<br />

down to a sharer and adds a new parent handset to the account.<br />

This is viewed as commercial gain and as such attracts no<br />

additional revenue share.<br />

Clawback of a resign connection early termination: In the<br />

event that an existing connection is resigned by the dealer and<br />

subsequently is terminated by the customer or by O2 (in both<br />

cases, whether or not in accordance with its terms), in the<br />

previous connection pre-payment period, <strong>Daisy</strong> <strong>Distribution</strong> shall:<br />

Clawback from the dealer any ongoing advanced revenue share<br />

amount that <strong>Daisy</strong> <strong>Distribution</strong> has prepaid as per the quarterly<br />

packages and any additional discretionary bonus.<br />

Pay the dealer the actual revenue share in respect of the period<br />

between the date of resign and the date of termination except in<br />

the event that the resign is deemed to be fraudulent.<br />

<strong>Daisy</strong> <strong>Distribution</strong> will only be able to pass on revenue share when<br />

it has received the revenue share detail and subsequent payment<br />

from O2. If, under any circumstance, it does not receive revenue<br />

share detail or payment from O2 it will be unable to make the<br />

dealer revenue share payments.<br />

In the event that a dealer transfers their revenue share code to<br />

another distributor, at this point <strong>Daisy</strong> <strong>Distribution</strong> reserves the<br />

right to true up any advances given against the actual revenue<br />

share earnt up to the point of the transfer. Any further revenue<br />

share due will be held and may be paid once each customer has<br />

fulfilled their full contract term and the revenue share payment<br />

from O2 ceases.<br />

Customers that disconnect from the O2 network and subsequently<br />

reconnect within a 6 month period will not be entitled to any<br />

revenue share advances or associated connection bonuses.<br />

Ongoing revenue share will be payable within the terms of the<br />

quarterly package.<br />

Migrations from an alternative O2 service provider to O2 will not<br />

be entitled to any revenue share advance or associated connection<br />

bonuses. Ongoing revenue share will be payable within the terms<br />

of the quarterly package.<br />

A dealer’s churn must not exceed 15% in any quarter. Churn over<br />

15% may result in the removal of the O2 stockist code. The churn<br />

percentage in a calendar quarter shall be calculated as follows:<br />

Total number of lines originally connected by the dealer that<br />

disconnect in the relevant period divided by the average base size,<br />

then multiplied by 100.<br />

A dealer’s base should remain in net positive terms at all times.<br />

That is to say that the volume of disconnections in a Period should<br />

not exceed the volume of new connections in the same Period. In<br />

this instance <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to withhold any<br />

due volume bonuses and additional funding.<br />

Out of contract customers: If an O2 customers falls out of<br />

contract, <strong>Daisy</strong> <strong>Distribution</strong> will withdraw or suspend all ongoing<br />

revenue share payments until such point as the customer is<br />

recommitted into contract, at which point the revenue share<br />

payments will resume, although not to take into account any<br />

retrospective payment for the period the customer was out of<br />

commitment.<br />

In all instances, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right of offset any<br />

commissions or revenues due against monies due to it.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

53


Network Terms & Conditions<br />

Vodafone Terms & Conditions<br />

Commission Clawback<br />

Additional Services Cancellations<br />

Where a data add-on is added to a tariff connection, the Business<br />

<strong>Partner</strong> shall ensure that each data add-on has a minimum term<br />

equal to that of the tariff connection.<br />

Where there is cancellation of any additional services within the<br />

clawback period of the first 270 days, the entire commission paid with<br />

respect to those additional services will be clawed back. Where a<br />

further additional service is added within the 270 days, the original<br />

commission will be clawed back in full and a pro rata amount paid in<br />

respect of the new value added service.<br />

Additional services encompass all additional products and services<br />

covered in this Special Edition for which a bonus or commission is<br />

paid and includes, but is not exhaustive, of the following:<br />

• Itemised Billing<br />

• Mobile Connect Packs<br />

• Extras Packs<br />

• BlackBerry add-ons including:<br />

• BlackBerry VBE<br />

• BlackBerry Internet<br />

Change of Tariff Migration Policy – Effective from 01.10.2010<br />

18 month contracts<br />

A consumer customer cannot downward tariff migrate on an 18<br />

month contract.<br />

24 month contracts<br />

A customer can only downward tariff migrate in conjunction with<br />

doing an in-life renewal where the contract is extended. You can only<br />

tariff migrate down 1 step.<br />

Secondary Connections<br />

Text / Data / Email Bolt-ons cannot be removed mid contract. This<br />

excludes the 30 day roaming voice bundles.<br />

Any customer who is connected to a legacy tariff and wishes to<br />

migrate up or down the tariff ladder (change their allocation of bundle<br />

minutes) can only do so by moving to a current tariff set. This applies<br />

both to customers who are out of commitment or customers tariff<br />

migrating “in life” in accordance with the above Policy.<br />

Downward Tariff Migrations<br />

A downward migration is classed as a change to a tariff with a lower<br />

line rental, or a change of service which has a detrimental impact on<br />

the ARPU of the account. For the avoidance of doubt, this includes<br />

removing any secondary subscription including UK and International<br />

Voice, Email, Text or Data bolt-ons.<br />

For the purposes of Vodafone Business Clarity a customer can<br />

migrate up and down the Clarity parent ladder at any time during the<br />

contract duration dependent upon the number of connections. This<br />

will allow the customer to move to the best value tariff, dependant<br />

on the size of their account. Customers will NOT be automatically<br />

migrated to the best-priced plan for their number of connections. The<br />

customer must inform Vodafone <strong>Partner</strong> Services when they wish to<br />

move to a more effective Vodafone Business Clarity tariff.<br />

Please note that a customer cannot move from a 24 month Hardware<br />

version of Business Clarity to a Non-Hardware version of the tariff<br />

while still in commitment.<br />

In life customers on Mobile Broadband £12.77 / £18.00 contracts<br />

cannot migrate downwards to either £3.00 or £5.00 tariffs, or to any<br />

3 month / 12 month / 18 month offerings. This includes at point of<br />

in-life renewal.<br />

Out of contract customers (including those eligible for full term<br />

renewal) can only migrate downwards to these tariffs with prior<br />

commercial approval.<br />

Customers migrating downwards in line with above will not be eligible<br />

to receive Banding renewal payments as per standard Pay Plan Policy<br />

on downward tariff migration.<br />

Any existing customers migrating to 3 month tariffs with prior<br />

commercial approval and then subsequently disconnecting<br />

within 12 months of renewal WILL be subject to disconnection /<br />

churn measurements.<br />

Fraud<br />

Where a customer has been disconnected for non-payment and has<br />

never paid a bill, Vodafone will deem that customer to have been<br />

fraudulently connected.<br />

For these disconnections, the entire commission paid will be<br />

clawed back.<br />

In addition, through routine investigation or other means, where<br />

an active connection is suspected to be fraudulent, the Business<br />

<strong>Partner</strong> will provide a copy of the correctly completed contract and<br />

all relevant documentation for Vodafone to establish whether actual<br />

fraud occurred.<br />

Should this be found to be in order, then no further action will be<br />

taken.Should the Business <strong>Partner</strong> fail to comply with the request for<br />

documentation within 30 days of the request, the entire commission<br />

paid, including any volume bonuses will be clawed back.<br />

Where the requested documentation is submitted to Vodafone but is<br />

clearly found to be fraudulent (based on reasonable expectations of<br />

the Business <strong>Partner</strong>’s employees or representatives to be able to<br />

identify fraud, rather than specific expertise), the entire commission<br />

paid, including any volume bonuses will be clawed back.<br />

Full details of any actual fraud will be made available to the Business<br />

<strong>Partner</strong> in order that they can review this and take appropriate<br />

correcting actions.<br />

Fraud will include but is not limited to:<br />

• Amendments to a customer contract post signature that the<br />

customer is unaware of or has no record of.<br />

• Forged or inappropriate signatures on documents.<br />

• Obtaining blank copies of customer purchase orders or the like.<br />

• Placing the customer on a contract term that the customer has<br />

not agreed to.<br />

• Knowingly accepting connections that will have zero usage.<br />

• Connecting a parent handset (or added value bundle) to an<br />

existing customer account and subsequently removing or<br />

downgrading an existing connection in order to remove a similar<br />

feature or value.<br />

• No time limits shall apply to any commission clawback in relation<br />

to fraud. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to claw back at any<br />

point where fraud is discovered.<br />

Non-Compliance<br />

As well as the above specific cases for clawback, all other customer<br />

disconnections within the first six months of connection may also<br />

be subject to commission clawback where It is shown that the<br />

Business <strong>Partner</strong> has not complied with credit checking and /or other<br />

operational procedures.<br />

Business <strong>Partner</strong>s will be required to provide evidence of compliance<br />

by submitting copy contracts and proofs.<br />

Where no evidence of compliance is submitted or substantiated,<br />

the entire commission paid (including any volume bonuses) will be<br />

clawed back from the Business <strong>Partner</strong>.<br />

This does not affect Vodafone’s right to audit contracts from time to<br />

time, as part of routine business procedures.<br />

Zero-Usage Clawback<br />

For Company Caller, Commercial Caller and Business Caller tariffs,<br />

Vodafone will monitor for any zero usage after connection. Where it is<br />

found that a tariff connection has no minutes or data usage, the entire<br />

commission paid in respect of that connection (including any volume<br />

bonuses) will be clawed back from the Business <strong>Partner</strong>.<br />

Upgrade Commission Clawback<br />

When a customer is upgraded they are put onto a 90 day clawback<br />

period. If a customer should cancel within 90 days after upgrade,<br />

Vodafone will clawback the upgrade commission.<br />

Fixed Dialled SIMs<br />

Any order requiring fixed dialled SIMs will be treated as bespoke<br />

and must therefore be referred for approval before connecting the<br />

deal as the commission payable may need to be reviewed to reflect<br />

the ARPU.<br />

Fixed Cellular Device<br />

Vodafone <strong>Partner</strong> Services does not accept any equipment containing<br />

a SIM card which enables the routing of calls from fixed apparatus to<br />

mobile equipment by establishing a mobile to mobile call.<br />

Disconnect/Reconnect (D/R)<br />

In addition to the provisions for commission clawback <strong>Daisy</strong><br />

<strong>Distribution</strong> shall also clawback the entire commission for any new<br />

connections where a D/R has been identified.<br />

A D/R is defined as an existing Vodafone customer who either:<br />

Disconnects the existing connection within 365 days before making<br />

a new connection or Disconnects the existing connection within 365<br />

days after making a new connection.<br />

This applies to D/R within the same Vodafone billing base (e.g. ZYGO<br />

to ZYGO), or across Vodafone’s various billing bases (e.g. Libra to<br />

ZYGO), and across all Vodafone’s sales channels (i.e. Indirect to<br />

Indirect, or Direct to Indirect).<br />

Any Business <strong>Partner</strong> found to have deliberately encouraged the use<br />

of D/R on three or more occasions shall be subject to termination.<br />

For the purpose of this policy a customer who is ported out to another<br />

Network and subsequently ported back in to VF within 12 months will<br />

be defined as a Disconnect / Reconnect.<br />

Unrestricted Policy<br />

Customers who are on ‘unrestricted’ data or voice price plan or data<br />

bundle are allowed to use their mobile internet for (1) calls over<br />

the internet (voice over IP); and/or (2) peer to peer communication<br />

services. If customers use their mobile internet for (1) and/or (2)<br />

above and are not on an unrestricted data bundle we may do one or<br />

more of the following:<br />

1. block access to the services; and/or<br />

2. restrict network performance; and/or<br />

3. charge you for use at the full published rates as set out at www.<br />

vodafone.co.uk<br />

Re-sign Rules & Rules of Engagement<br />

Resign Rules<br />

For 18 and standard 24 month contracts, customers can re-sign<br />

within 60 days of contract end date.<br />

To be eligible for re-sign commission, any contract duration shortfall<br />

must be added to the new contract, otherwise the re-sign is not<br />

eligible for commission.<br />

Customers on a 24 month contract are able to re-sign between<br />

months 12 and 22, providing the customer re-signs a further 24<br />

month contract. In this case, the <strong>Partner</strong> will receive the 24 in-life<br />

re-sign commission.<br />

Vodafone Migrations<br />

Based on your feedback at the <strong>Partner</strong> Boards and the recent VPS<br />

event we will be making some adjustments to our current migration<br />

policy. The changes reflect our commitment to protecting your base<br />

with Vodafone and will apply to all Vodafone channels, effective 1st<br />

January 2012.<br />

If you wish to migrate a customer any contractual obligations must<br />

be settled in full with the current Vodafone channel. This means<br />

that customers will start a new contract. Existing contract end dates<br />

cannot be mapped across channels.<br />

If a customer wishes to change Channel/<strong>Partner</strong> the following<br />

commercial terms will apply:<br />

• Zero upfront commission.<br />

• Standard pay plan on-going commission for a review period*<br />

• In-life renewal will be permitted**<br />

*All <strong>Partner</strong>s will be paid standard pay plan on-going commission.<br />

**The review period will be defined as the period following<br />

connection through until the in-life eligibility date. At the end of<br />

this period the customer will be eligible for an in-life renewal<br />

via the Managing <strong>Partner</strong> if both parties are happy to continue<br />

the relationship.<br />

Customers who are already on the Gemini Billing System must<br />

remain on this platform to ensure they receive continued service with<br />

no disruption. ZYGO <strong>Partner</strong>s will be set up with a Gemini Dealer Code<br />

for these instances.<br />

Tariffs & Commissions<br />

Secondary Product up sell at Voice Re-sign<br />

Mobile Internet and Email Add on commission<br />

If a Mobile Internet and Email add on is connected to the ctn then<br />

standard SOC commissions will be applied.<br />

Mid-Contract Bolt-Ons<br />

If adding a data bolt-on at any point in the contract other than at<br />

upgrade or in-life:<br />

• Connection will be paid a pro-rated commission as detailed in<br />

the <strong>Partner</strong> bulletin.<br />

• Connection will NOT receive a commission payment if the<br />

number has a previous data bolt-on.<br />

• Connection will NOT receive a commission payment if adding<br />

Roaming to an existing data bolt-on.<br />

Text-Max / International and Roaming Sharers / Bundles<br />

Text Max bolt-ons and International and Roaming Sharers / Bundles<br />

only attract commission when added at point of connection.<br />

ARPU<br />

All Vodafone’s commissions are based on an assumed level of<br />

customer spend. As such, Vodafone reserves the right to revise<br />

maximum handset limits from those published, for some or all<br />

Business <strong>Partner</strong>s, following a review of customer ARPU.<br />

In all instances, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right of offset any<br />

commissions or revenues due against monies due to it.<br />

Irrespective of all of the above, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to<br />

pass on any clawback received from the network.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

54


Network Terms & Conditions<br />

Orange Terms & Conditions<br />

Clawback<br />

<strong>Daisy</strong> <strong>Distribution</strong> reserves the right to reclaim in full or part any<br />

commissions or bonuses paid, including but not limited to the<br />

revenue share (value share payment), advance payment, equipment<br />

connection commission, upgrade service plan bonus, volume<br />

bonus, commission, service plan commission or value added service<br />

commission in the following circumstances:<br />

1. Where the connection has been identified by Orange as<br />

fraudulent. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to clawback<br />

100% of the value share payment, the advance payment<br />

and Commissions paid or payable in respect of fraudulent<br />

connections unless the dealer can show to Orange’s satisfaction<br />

that it used all reasonable endeavours (which shall include<br />

complying with any applicable Orange procedures notified to<br />

the dealer by <strong>Daisy</strong> <strong>Distribution</strong>) to verify the customer’s identity<br />

and can provide copies of appropriate identity documents<br />

obtained from the customer, in which case <strong>Daisy</strong> <strong>Distribution</strong><br />

may at its sole discretion repay 50% of Commissions paid or<br />

payable in respect of that connection. For the avoidance of<br />

doubt the 100% clawback of the value share payment and<br />

advance payment is not repayable.<br />

2. Where a fraudulent connection or upgrade is made to a SIM<br />

only service plan, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to<br />

clawback 100% of Commissions payable, even if satisfactory<br />

proof of identity is obtained by the dealer.<br />

3. Where a connection is terminated for call reselling as identified<br />

by the Orange fraud team. For the avoidance of doubt, call<br />

reselling is defined as the fraudulent use of an Orange SIM card<br />

to route calls for Orange devices originated on other mobile<br />

and fixed networks through call reseller’s equipment. The aim<br />

being to gain financial benefit but the impact being reduced<br />

revenues for Orange and reduced quality of service for the<br />

Orange customer.<br />

4. For the avoidance of doubt, where no payment to an account<br />

has been received or where any outstanding payments<br />

remain due in relation to a customer’s account within 120<br />

days of connection, and as a result the customer account is<br />

disconnected, <strong>Daisy</strong> <strong>Distribution</strong> will clawback 100% of the<br />

value share payment, 100% of the advance payment and 50% of<br />

any other Commissions paid.<br />

5. Where Value Added Services or data bundles are sold and<br />

subsequently disconnected within 120 days of connection.<br />

6. Where Loyalty promotions are sold and subsequently<br />

disconnected within 120 days of connection.<br />

7. Where a customer connected through Mobile Number Transfer<br />

is subsequently disconnected within 120 days of connection.<br />

8. Where Orange suspends or terminates a customer from the<br />

Network within 120 days of connection due to a breach by the<br />

customer of the Orange network terms and conditions<br />

9. Where Orange believes, in its sole discretion, that a consumer<br />

customer has been connected to a business service plan or<br />

vice versa.<br />

10. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to clawback any<br />

commissions after 120 days following any connection or service<br />

plan change when, in the sole belief of Orange, the change of<br />

service plan, connection or disconnection has been made for<br />

the commercial gain of either.<br />

11. For the avoidance of doubt, connections identified pursuant to<br />

clauses 1 to 10 above (inclusive) will be disregarded in assessing<br />

any revenue share, advance and/or volume bonus payable.<br />

12. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to levy the following<br />

charges if in any calendar month the number of Devices<br />

(excluding PAYG Devices) terminated under the 14 day money<br />

back policy as a percentage of the number of Connections of<br />

Devices (excluding PAYG Devices)<br />

• Up to 5% - no charge<br />

• 5% or more but less than 6.25% - £10<br />

• 6.25% or more but less than 7.5% - £15<br />

• 7.5% or more - £20<br />

This charge will be levied for each Device (excluding PAYG<br />

Devices) disconnected under the 14 day money back policy<br />

during the relevant calendar month.<br />

13. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to levy the following<br />

charges if in any calendar month the number of handset<br />

upgrades which are cancelled as a percentage of the number<br />

of handset upgrades in the same calendar month exceed the<br />

thresholds set out below:<br />

• Up to 5% - no charge<br />

• 5% or more but less than 10% - £20<br />

• 10% or more - £50<br />

This charge will be levied for each handset upgrade which is<br />

subsequently cancelled. The percentages will be calculated in<br />

respect of mobile Devices supplied by Orange only.<br />

14. In the event that a customer disconnects from the network<br />

and reconnects within 120 days as a new customer, <strong>Daisy</strong><br />

<strong>Distribution</strong> reserves the right to clawback any monetary<br />

difference between the Commissions payable on acquisition<br />

of new customers and Commissions payable on the equivalent<br />

upgrade at the time of reconnection.<br />

15. <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to clawback any<br />

commissions and revenue share, paid to upgrades or<br />

connections (including NHO) working through Gateway devices<br />

(multi SIM systems) and not mobile handsets.<br />

Terms<br />

a. Once a connection has been made to the Network, usage may<br />

be monitored by Orange on an ongoing monthly basis. If a<br />

connection remains inactive or reverts to being inactive during<br />

the term of the contract, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right<br />

to claw back all commissions paid in respect of the inactive<br />

connections.<br />

b. Inactivity will be measured as a percentage of total connections<br />

from the same calendar month (e.g. connections made in July<br />

2011 that are found to be inactive will be divided by the total<br />

number of connections made by the dealer in July 2011 to<br />

arrive at the inactivity percentage).<br />

If inactivity on all connections made by the dealer is above 10%<br />

in any month, the dealer will have all commission clawed back<br />

on all inactive connections in the period.<br />

c. The measurement is based on all connections made since 1st<br />

July 2008 and will be measured monthly at Orange’s discretion<br />

using Orange’s method of calculation. Any new connections to<br />

an account in the 30 days before the measurement is taken will<br />

be excluded from the measurement, as Orange accepts that<br />

there may be a short ramp-up period on new connections.<br />

d. For the avoidance of doubt, it is the dealer’s responsibility to<br />

ensure connections become and remain active, to ensure that<br />

commission payments remain eligible.<br />

In all instances, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right of offset any<br />

commissions or revenues due against monies due to it.<br />

Irrespective of all of the above, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right<br />

to pass on any clawback received from the network.<br />

T-MOBILE Terms & Conditions<br />

Disconnection Clawback (including additional services disconnections):<br />

Where a customer disconnects for any reason (including fraud and non-payment) or de-activates any service within 120 days of connection, <strong>Daisy</strong> <strong>Distribution</strong> will clawback in full all elements of the commission,<br />

including all additional bonuses.<br />

Tariff Migrations:<br />

If, within 120 days of connection, a customer migrates to a price plan with a lower commission rate than that of the price plan the customer originally connected to, <strong>Daisy</strong> <strong>Distribution</strong> will clawback the commission<br />

differential between the tariffs. This includes Postpay to Prepay migrations without an IMEI which have zero value commissions.<br />

Handset Returns Cap:<br />

Postpay handset returns are capped at 4.5%. Prepay handset returns are capped at 4.5%. At the end of each quarter the Postpay / Prepay returns will be calculated and each return in excess of the cap will result in a<br />

clawback of £80 per Postpay handset and £40 per Prepay handset.<br />

Renewal Disconnection Clawback:<br />

If a customer is disconnected for any reason (including fraud and non-payment) or de-activates any service within 120 days of renewal, <strong>Daisy</strong> <strong>Distribution</strong> will clawback in full all elements of the commission, including<br />

all additional bonuses.<br />

Renewal Return Clawback:<br />

Where a renewal is returned within 120 days of the date of renewal, <strong>Daisy</strong> <strong>Distribution</strong> will clawback all elements of the renewal commission in full, including any additional bonuses.<br />

Data Price Plan renewal clawback:<br />

Handsets / cash renewals will be clawed back in full in the event of them being paid where a customer is renewing on to a data only price plan.<br />

Business Proofs:<br />

Where correct proofs are not collected and / or are not produced on request for audit, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to clawback in full all commissions and benefits in relation to a breach of acceptance process.<br />

In any event a clawback of £40 will be levied where the dealer has failed to collect correct proofs in accordance with the T-Mobile policy.<br />

Disconnect / Reconnect:<br />

No commissions will be paid.<br />

In all instances, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right of offset any commissions or revenues due against monies due to it.<br />

Irrespective of all of the above, <strong>Daisy</strong> <strong>Distribution</strong> reserves the right to pass on any clawback received from the network.<br />

Q4 2012 | v1.0 draft - 01.10.2012 | E&OE<br />

<strong>Daisy</strong> <strong>Distribution</strong> is a trading name of Anglia Telecom Centres Limited<br />

55


The Pursuit of <strong>Perfect</strong>ion<br />

with Vodafone and <strong>Daisy</strong> <strong>Distribution</strong><br />

The search is on! Could you be our <strong>Perfect</strong> <strong>Partner</strong>?<br />

We are looking for the ultimate ‘<strong>Perfect</strong> <strong>Partner</strong>’ who can present the best<br />

business plan to develop consistent Vodafone business growth with a £15,000<br />

business development grant to help execute their plan! Find out more inside.<br />

For more information, please contact <strong>Daisy</strong> <strong>Distribution</strong> on 01473 382000,<br />

or email info@daisydistribution.com

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