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Your Guide to Being a CACHE Centre Records required for Centre Quality Audit You will be required to keep the following records for evidence of a clear audit trail of the assessment process and to demonstrate the effectiveness of the internal quality assurance process. CACHE Requirements Examples of Possible Evidence Health and Safety Policy Complaints Procedure Withdrawal Process Malpractice and Plagiarism process Learner Induction Equality and Diversity • Providing a safe learning environment for learners, which may include checking placement safety • Providing opportunities for learners who may have a complaint that could be escalated to CACHE • Complaints Process showing how a learner can raise any concerns about their learning experience at the Centre. • How you withdraw a qualification and / or withdraw a learner from CACHE qualifications • Process to safeguard the integrity of the qualification • How learners are introduced to the requirements of the qualification and the routes available to complain or appeal. • Learner Appeals Procedure showing how learners can appeal against an assessment decision made by the Centre and how this can subsequently be escalated to CACHE. • Diversity or Equal Opportunities Procedure which includes a Centre inclusion statement detailing how learners with specific needs will be initially assessed and supported to achieve. Prior Achievement • Recognition of Prior Learning (RPL) Process showing how the Centre supports applications for RPL from learners. • Credit Transfer and Accumulation Process to evidence how the Centre supports the accumulation and transfer of credits for its learners, including the recording of exemptions. Quality Assurance • Internal quality assurance strategy/policy/procedure giving an overview of the organisational approach. • Documented internal QA approach including clear guidelines and relevant documentation. • Internal quality assurance plans which include information about planning for internal quality assurance. • Sampling methodology with a clear rationale for the approach used which covers all assessors, all assessment methods, and all levels of units for each qualification over the study time of a cohort. • Internal quality assurance reports with clear feedback and actions as required for each assessor and evidence that any actions set or feedback given to assessor is implemented and re-checked. • Standardisation minutes showing that effective standardisation activities have been carried out and that all assessors and all internal quality assurers have attended. 06
Your Guide to Being a CACHE Centre CACHE Requirements Examples of Possible Evidence Learner Tracking Systems Staff Records and Resource Partnership Activities Supporting Authorisation for Certificates Claimed Learner Assessment Evidence Records • Learner data - securely stored auditable evidence to include: name, date of birth, CACHE PIN, Unique Learner Number (ULN), contact address, workplace address with contact details. • Learner records – securely stored auditable evidence to support the potential loss of learner work to include: assessor name, internal quality assurer name, registration date, contact sheet, assessment plans, learner feedback records and achievements. • ULN Acquisition Process - arrangements to obtain ULNs and access personal learner records. • Learner tracking - administrative systems in place to track the progress of learners, electronic or paper based, and hold and transmit details of assessment outcomes to CACHE securely. • Staff CVs showing the competence of assessors to assess, the competence of internal quality assurers to internally quality assure and the vocational competence of assessors, in line with the requirements of the assessment strategies for the units that they assess. • Continuing Professional Development (CPD) records for assessors and quality assurers relevant to the units they assess or quality assure. • Partnership Roles and Responsibilities Summary – evidence of the respective roles and responsibilities of each partner where a Centre operates in partnership with another organisation for the delivery of CACHE qualifications • Authorised evidence of learner achievement to support electronic claims for certification, including evidence of who authorised the claim, dates certificates were claimed, who administered the electronic certification claim. • Learner assessment evidence for sampling. • Recognition of Prior Learning (RPL) evidence to support all claims for RPL on behalf of learners. 07
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Centre Guide - Cache

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