Centre Guide - Cache

Your Guide to Being a CACHE Centre
Records required for Centre Quality Audit
You will be required to keep the following records for evidence of a clear audit trail of the assessment
process and to demonstrate the effectiveness of the internal quality assurance process.
CACHE
Requirements
Examples of Possible Evidence
Health and Safety
Policy
Complaints
Procedure
Withdrawal
Process
Malpractice and
Plagiarism process
Learner Induction
Equality and
Diversity
• Providing a safe learning environment for learners, which may
include checking placement safety
• Providing opportunities for learners who may have a complaint
that could be escalated to CACHE
• Complaints Process showing how a learner can raise any
concerns about their learning experience at the Centre.
• How you withdraw a qualification and / or withdraw a learner
from CACHE qualifications
• Process to safeguard the integrity of the qualification
• How learners are introduced to the requirements of the
qualification and the routes available to complain or appeal.
• Learner Appeals Procedure showing how learners can appeal
against an assessment decision made by the Centre and how this
can subsequently be escalated to CACHE.
• Diversity or Equal Opportunities Procedure which includes a
Centre inclusion statement detailing how learners with specific
needs will be initially assessed and supported to achieve.
Prior Achievement
• Recognition of Prior Learning (RPL) Process showing how the
Centre supports applications for RPL from learners.
• Credit Transfer and Accumulation Process to evidence how the
Centre supports the accumulation and transfer of credits for its
learners, including the recording of exemptions.
Quality Assurance
• Internal quality assurance strategy/policy/procedure giving an
overview of the organisational approach.
• Documented internal QA approach including clear guidelines and
relevant documentation.
• Internal quality assurance plans which include information about
planning for internal quality assurance.
• Sampling methodology with a clear rationale for the approach
used which covers all assessors, all assessment methods, and all
levels of units for each qualification over the study time of
a cohort.
• Internal quality assurance reports with clear feedback and
actions as required for each assessor and evidence that any
actions set or feedback given to assessor is implemented and
re-checked.
• Standardisation minutes showing that effective standardisation
activities have been carried out and that all assessors and all
internal quality assurers have attended.
06