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Single Pilot Resource Management (SRM) - NBAA

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<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

<strong>NBAA</strong> <strong>Single</strong> <strong>Pilot</strong> Safety Standdown<br />

October 18, 2010<br />

Atlanta, GA<br />

Michele Summers Halleran<br />

Embry-Riddle Aeronautical University


<strong>SRM</strong> Perspective<br />

A 747 captain taxies the aircraft into the gate at SeaTac, finishes all of the<br />

paperwork, changes out of uniform, and drives to Boeing Field to an<br />

FBO to rent a C-172 for a little side trip to the San Juan Islands. He<br />

checks weather and prepares an IFR flight plan to Friday Harbor. He<br />

calls Flight Service and files the flight plan. When he gets to the Remarks<br />

section, he tells the briefer; "oh yes, remarks; put in there that I am<br />

declaring an emergency." The briefer is obviously taken aback by this, and<br />

says, "you want the remarks column in your flight plan to reflect that you<br />

are declaring an emergency?" "You bet", says the captain," I'm down to<br />

one engine, one pilot, one radio; in my line of work that is an<br />

emergency!”<br />

I guess critical decision making is all in where you come from...


<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

• What is Crew <strong>Resource</strong> <strong>Management</strong> ?<br />

1. CRM: The effective utilization of all available<br />

human, informational, and equipment resources<br />

toward the goal of safe and efficient flight..<br />

2. More specifically, it is the active process employed<br />

by crewmembers to identify existing and potential<br />

threats and to develop, communicate, and<br />

implement plans and actions to avoid or mitigate<br />

perceived threats (Helmreich, 2000).


<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

• What is <strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> ?<br />

<strong>SRM</strong>: The art and science of managing all resources<br />

(both on-board the aircraft and from outside<br />

resources) available to a single-pilot (prior and during<br />

flight) to ensure the successful outcome of the flight<br />

is never in doubt.<br />

(FAA/Industry Training Standards)


<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

• <strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> is about the unique<br />

situations we find ourselves in as single pilot operators.<br />

• Follows the lead provided by the airline industry to<br />

improve flight safety through CRM training.<br />

• Human factors-related accidents motivated the airline<br />

industry to implement CRM training for flight crews.<br />

• Now, pilot error related accidents are motivating single<br />

pilot operators to implement <strong>SRM</strong> training.


Need for <strong>SRM</strong> Programs<br />

• 71-80% of all GA aircraft accidents can be directly<br />

attributed to human (pilot) error<br />

• What are the causes of human error ?<br />

• Can we completely eliminate human error ?<br />

• Through TRAINING ?<br />

• Through TECHNOLOGY/ENGINEERING ?


Need for <strong>SRM</strong> Programs?<br />

• <strong>Single</strong> <strong>Pilot</strong> vs. Dual <strong>Pilot</strong> Accidents<br />

• A single pilot operator has 1.6X greater probability of<br />

being involved in an accident (based on a 5yr average)<br />

• 2005 – 80% of multi-engine turboprop accidents<br />

involved single pilot ops<br />

•63% of all turboprop fleet is single piloted<br />

Information provided by Robert E. Breiling Associates


2009 AOPA Nall Report


2009 AOPA Nall Report


2009 AOPA Nall Report


<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

1. Aeronautical Decision Making<br />

2. Automation <strong>Management</strong><br />

3. Task <strong>Management</strong><br />

4. Situational Awareness<br />

5. Risk <strong>Management</strong><br />

6. CFIT Avoidance


<strong>Single</strong> <strong>Pilot</strong> <strong>Resource</strong> <strong>Management</strong> (<strong>SRM</strong>)<br />

• The 5 P’s<br />

1. Plan<br />

2. Plane<br />

3. <strong>Pilot</strong><br />

4. Passengers<br />

5. Programming


The Decision Points<br />

• During flight planning phase<br />

• Before departure<br />

• Every half-hour or at regular intervals as<br />

appropriate<br />

• Before leaving cruise altitude<br />

• Before descent /approach/leaving IAF<br />

• Before landing


<strong>SRM</strong> Decision Process<br />

• At predetermined decision points consider the following:<br />

• What's the situation? The 5 P’s (Plan, Plane, <strong>Pilot</strong>, Passengers, and<br />

Programming)<br />

• What's changed since your original Go/No Go decision.<br />

• What negative outcomes are we more exposed to?<br />

• Engine failure<br />

• Avionics failure<br />

• Missed approach<br />

• <strong>Pilot</strong> overload<br />

• Mistakes on approach / final<br />

• CFIT<br />

• Fuel exhaustion<br />

• Icing<br />

• Loss of control


<strong>SRM</strong> Decision Process<br />

• What can we do to minimize the increased risk<br />

associated with those outcomes?<br />

• Use automation to reduce workload / increase awareness.<br />

• Use MFD to maintain terrain awareness, etc<br />

• Use passengers to share workload / monitor environment<br />

• Request<br />

• A simpler approach<br />

• <strong>Single</strong> frequency approach<br />

• Vectors to final<br />

• Declare minimum fuel<br />

• Ask for altitude / routing change<br />

• Turn down "difficult" ATC requests


<strong>SRM</strong> Decision Process<br />

• Prioritize tasks<br />

• If we can't do everything well, at least get the important<br />

things right.<br />

• What are they?<br />

• What can we "shed“<br />

• Is the resulting risk acceptable?<br />

• Would I have taken off knowing this was going to happen?<br />

• If not, divert / terminate the flight early


Sample <strong>SRM</strong> Scenario<br />

• Group Discussion of Real Time <strong>SRM</strong> Application<br />

• No “right answers”<br />

• Non attribution!!!<br />

• Apply the “5P” process to a basic flight situation<br />

• Prepare for the scenarios to follow!


Sample <strong>SRM</strong> Scenario<br />

St. Augustine, FL to Washington, D.C.


Pre Flight<br />

• St. Augustine, FL (KSGJ) to Washington, D.C. (KIAD)<br />

• Background Information<br />

• <strong>Pilot</strong>/Owner SR 22 (PFD/TKS/Datalink Weather/Traffic)<br />

• Leaving KSGJ Sunday afternoon with two business associates<br />

• One is a friend<br />

• One you've not met before<br />

• All three meeting at FAA HQ Monday Morning at 0900<br />

• VFR at SGJ, MVFR IAD, MVFR en route<br />

• GPS database is not current


Facilitators Notes<br />

The “5P” Check<br />

The Plan?<br />

Direct or airways<br />

Non Stop or two stop<br />

44 minute reserve, are we legal (FACILITATOR WILL ADD FUEL AS REQUESTED up to one hour))<br />

NIGHT/OVERWATER/IFR am I concerned??? (rule of three’s)<br />

The Plane?<br />

Maint status<br />

The <strong>Pilot</strong>?<br />

How early did I get up?<br />

How tired am I (IMSAFE)<br />

Recency/currency (go around the room – last weather approach,last IFR flight, last long in cloud flight, last night flight<br />

The Passengers?<br />

Pvt <strong>Pilot</strong>/Non <strong>Pilot</strong> (1 each)<br />

(seats)<br />

Duties, familiarity with IFR charts/Cirrus systems<br />

Urgency of trip (employment relationship)<br />

Give a safety disclaimer briefing) (we may have to stop/ short drive in)<br />

The Programming?<br />

Whats going out of date, charts or database (both)<br />

What do we need to fly (new charts/bad database)(how)


Pre Flight<br />

• St. Augustine, FL to Washington, D.C.<br />

• Weather Information<br />

• METAR for KSGJ 25 0000Z 27010KT 10SM CLR 12/7 A2995<br />

• TAF for KSGJ 251800Z 251818 2505KT 10SM FEW 0500<br />

• METAR for KIAD 25 0000Z 3105KT 3SM BKN 020 00/M14 A2990<br />

• TAF for KIAD 251800Z 251818 3305KT 3SM BKN 010<br />

• Area Forecast<br />

• Occasional light turbulence, negative icing, and improving ceilings and<br />

visibilities as the cold front moves south


<strong>SRM</strong> Quiz<br />

Pre Flight<br />

•5P’s<br />

•What are the risk factors?<br />

•What do we know that will help?<br />

•What don’t we know that may help?<br />

•What can we do to improve our situation?<br />

•Abort or Continue?


Pre-Takeoff<br />

• Engine shows 1 quart lower than you expected<br />

• A friend asks you to carry an additional 100 lbs of<br />

office equipment<br />

• Clearance delivery gives you an IFR ATC ground<br />

hold for 30 minutes<br />

• Passenger No 2 is quiet and makes several trips to<br />

the rest room but is very positive about the trip


Pre-Takeoff<br />

• 5P’s<br />

• What are the risk factors?<br />

• What do we know that will help?<br />

• What don’t we know that may help?<br />

• What can we do to improve our situation?<br />

• Abort or Continue?


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Delayed departure?<br />

Is the weather moving in?<br />

The Plane?<br />

Legal without the light?<br />

Time delay for the repair?<br />

The <strong>Pilot</strong>?<br />

How fresh will I be just after midnight EDT?<br />

The Passengers?<br />

Is one of them sick?<br />

The Programming?<br />

Manually verify the GPS database off the current charts<br />

GPS approaches not legal without a valid database


CHS – One Hour After Takeoff<br />

•In clear at 9000<br />

•FSS - SDZ Special Weather 500-2 at 2045Z<br />

•IAD 1500-3 at 2007Z<br />

•Oil Temp is down 3 degrees<br />

•Oil Pressure is up 2 lbs<br />

•Jacksonville Center directs a new routing direct<br />

--- --- flight planned route


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Fuel status<br />

WX update for IAD and enroute<br />

The Plane?<br />

Temp at 9000’? Icing or in the clear?<br />

The <strong>Pilot</strong>?<br />

Tired?<br />

The Passengers?<br />

Bathroom problem? Sick?<br />

The Programming?<br />

Entire route and approach into IAD?


SDZ – Two Hours After Takeoff<br />

• Groundspeed is down 10 knots from<br />

planned<br />

• ATC assigns new route clearance V373<br />

GSO V266 SBV Flight Planned Route<br />

• ATC requests an altitude change. Your<br />

choice of 7000’ or 11,000’. Temp at<br />

7000’ is 4 C and temp at 11,000’ is 1 C.<br />

What are the risks now?<br />

What are you going to do about it?


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Fuel issue, can we accept the new route altitude?<br />

In clouds or out at 7/11<br />

What are the winds at 7/11?<br />

Why the reroute……………if asked answer is a radar outage ahead at Wash Center<br />

(don’t volunteer this info)<br />

The Plane?<br />

11,000 feet ice (1 degree separation)<br />

7,000 ft (will ice be a factor by DC traveling north<br />

The <strong>Pilot</strong>?<br />

11,000 ft at dusk, hypoxia<br />

Oxygen rules vs night flight<br />

The Passengers?<br />

They will be quieter at 11,000!!!!<br />

The Programming?<br />

Technique, turn then program<br />

Use GPS/MFD to replan in the air


Over SBV<br />

• Washington Center reports a radar outage<br />

and asks you to report the next intersection<br />

• Back seat passenger asks “are we there yet?”<br />

• Oil Pressure up one more lb and temp<br />

down 2 degrees<br />

• You notice the autopilot is having more<br />

trouble maintaining wings level and is<br />

appears less stable in pitch<br />

• Becoming dark outside and you are in and<br />

out of the clouds<br />

Have the risks changed?<br />

Has your plan changed?


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Fuel status<br />

Does re-route increase distance/time?<br />

The Plane?<br />

Anti-icing equipment<br />

Legal requirement –known icing<br />

TKS<br />

How does the autopilt mask icing encounters<br />

The <strong>Pilot</strong>?<br />

Fatigued?<br />

Up to IFR/icing conditions single pilot?<br />

The Passengers?<br />

Figure out what to do about pax bathroom problem<br />

The Programming?<br />

Is re-route programmed and double checked?<br />

Use direct to to check options<br />

Alternate considerations?


Facilitators Notes<br />

•The “5P” Check


GVE – Start Descent<br />

• ATC advises to report FLUKY for resumption of<br />

ATC services<br />

• Front seat passenger says he feels tired and<br />

queasy<br />

• Back seat passenger is very quiet but asks<br />

several times if everything is OK<br />

• ATC requests reporting over Fluky for an<br />

approach into IAD<br />

• ATIS report active runway is 19L, expect vectors<br />

to the ILS and sequencing around heavy jet<br />

traffic.<br />

• After the altitude change, ice begins to form on<br />

the windshield.<br />

• Oil pressure is up 2 more lbs and oil temp is<br />

down 5 degrees


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Fuel status with re-route?<br />

ATIS-which approach is in use? WX minimums?<br />

Consider alternate?<br />

The Plane?<br />

Temp? Icing?<br />

The <strong>Pilot</strong>?<br />

Am I safe under these conditions?<br />

The Passengers?<br />

Is pax sick in the back?<br />

Do I reassure them, or fly the airplane?<br />

How can they help?<br />

The Programming?<br />

What do you plan to fly/routing/approach?<br />

What time is it, do I have to check the fixes in the GPS or just fly off the current paper charts


Over Fluky - IAF<br />

•ATC radar back in service<br />

•Cirrus NX 211 expect vectors to<br />

runway 19R, you are number four for<br />

the runway behind heavy jet traffic, what<br />

speed can you maintain on final?<br />

•Autopilot is very sloppy now and seems<br />

unable to maintain heading or altitude,<br />

airspeed has dropped 20 knots<br />

What is my physical and emotional state?<br />

Is it too late to change the plan?<br />

What are the risks now?


Facilitators Notes<br />

•The “5P” Check<br />

? The Plan?<br />

Your fuel reserve is below 30 minutes now<br />

Divert, minimum fuel, or emergency fuel<br />

The Plane?<br />

Think of descent temps/icing?<br />

The <strong>Pilot</strong>?<br />

Feel comfortable as single pilot in these WX conditions?<br />

Fatigued?<br />

Done all of your checklists?<br />

The Passengers?<br />

How can they help?<br />

How can you reassure them-keep them busy?<br />

Should you divert to Richmond and drive the rest of the way?<br />

The Programming?<br />

Hand fly the approach<br />

Have you thought of all alternatives with a runway change?<br />

Is there holding in progress until the runways open up? Fuel?<br />

Do you have a back up route programmed just in case<br />

Which is better, set the navaids then program the route or vice versa


On the Approach<br />

• ATC loses radar again<br />

• ATC assigns you a full VOR approach<br />

to another runway<br />

• After established outbound on the VOR<br />

approach, you recheck fuel<br />

• Passenger tells you they really need to<br />

use the bathroom<br />

• More ice on leading edge of wings<br />

• Do you declare an emergency?<br />

• Where do you land?


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

Is it too late to divert to Richmond or another suitable airport?<br />

Fuel status<br />

Go to Manassas ASAP!<br />

The Plane?<br />

Icing? Is the anti-icing system working?<br />

The <strong>Pilot</strong>?<br />

Up to the challenge of a non-precision approach in solid IFR?<br />

Checklists done? How is your attention span?<br />

What are you focusing on?<br />

The Passengers?<br />

Is the other pax okay with diverting and driving into IAD?<br />

The Programming?<br />

For destination have two approaches programmed as a back up<br />

Able to have a clear depiction of WX conditions?<br />

Routing? NRST, Direct, ILS, no time to check the data base<br />

Backup route programming??


Facilitators Notes<br />

•The “5P” Check<br />

The Plan?<br />

This should lead to a discussion of minimums for manual recovery?<br />

Use of autopilot to recover?<br />

Use of the ballistic parachute?<br />

Do you have a pre-thought out plan?<br />

Does the chute cause you to take more risks?<br />

Not big ones just subtle ones<br />

The Plane?<br />

The <strong>Pilot</strong>?<br />

Which is more important, saving the plane or saving the pilot?<br />

Embarrassment, is it an issue?<br />

The Passengers?<br />

Did you brief them?<br />

On use of the parachute<br />

Identifying ground lights etc.<br />

The Programming?<br />

Not much to do here?


AC 120-51c States<br />

Good training for routine operations can have a strong<br />

positive effect on how well individuals function during times<br />

of high workload or high stress. During emergency situation,<br />

it is highly unlikely (and probably undesirable) that any<br />

crewmember [pilot] would take the time to reflect upon his<br />

or her CRM [<strong>SRM</strong>] training in order to choose the<br />

appropriate behavior. But practice of desirable behaviors<br />

during times of low stress increases the likelihood that<br />

emergencies will be handled effectively.<br />

<strong>Pilot</strong>s should make <strong>SRM</strong> procedures a regular part of every flight. A well<br />

practiced habit that can be relied upon in times of stress. Before <strong>SRM</strong> can<br />

become a habit, we have to learn it!!


Self Assessment<br />

• <strong>Pilot</strong>s operating as single pilots need to be able to<br />

critique their own performance.<br />

• Hard to do.<br />

• Several ways it can be done.<br />

- Take notes – keep a journal.<br />

- Assess the different situations that occurred.<br />

- What could have been done differently.<br />

- Use different scenarios.


Self Assessment<br />

• Analyze contributing factors:<br />

- Weather<br />

- Air Traffic Control<br />

- Aircraft<br />

- Workload<br />

- Flight conditions (VMC/IMC)


Assessment<br />

• Use all available resources to provide feedback<br />

- Passengers<br />

- Other pilots<br />

- Scenario based training (FITS/LOFT)<br />

• Determine improvement areas<br />

• Take measurements to improve these areas for<br />

future flights


Questions?

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