Mrs. Nadene and Mr. Bob Desserich, Cheyenne Kubota, USA - Luyckx

Exterior view of Australian Hammer Supplies Pty. Ltd. (AHS).
Understanding that good customer relationships must be earned and cannot be assumed, it is also our fervent
belief that a vital contributing factor is considerate human interaction – that in spite of using computerized and
systemized methods to make an initial contact, it is only after phoning person-to-person or having a
face-to-face conversation that a customer’s needs can be properly qualified and understood.
In fact, AHS is committed to continuing its
efforts to cultivate such positive relationships
not only in the sales stage, but also by being
there to provide optimal service along with
genuine Kubota Parts to enhance product life
and performance.
Customer evaluation of
Kubota products
It’s no surprise that customers tend to evaluate
a product by what it gives them. Over the
years that Kubota products have been available
in Australia, customers have become familiar
with the productive contribution they provide
to the home or business.
Kubota products on display in the entrance area.
At AHS, positive feedback on reliability and performance is the rule rather than the exception. That, however,
is only half of it. The other half relates to product support. We are fortunate that Kubota is fully aware of this
so that we are proud to be able to confidently and consistently provide customers with the product support
they expect.
The Kubota advantage
The advantage Kubota holds over other manufacturers is not only the known and respected performance,
reliability and productivity of its products, but also their significant resale value as compared to other brands.
In fact, there is an ever increasing demand – especially by new users – for pre-owned Kubota equipment.
– 22 –